Firefox comes up with a black page when I click

Firefox has downloaded but when I click I get a black screen.

hello dan, other users with this problem all had an embedded intel hd3000 graphics card with an old driver present. in case this also applies to you, here would be a link to update the driver, which in turn should also address the black firefox problem: https://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=23764 (for win7 64 bit)
in case this doesn't solve the issue or does not apply to your system, start firefox into safemode '''by pressing the shift key while the application is launching''' & disable hardware acceleration in the firefox ''menu ≡ > options > advanced > general'' (that setting will take a restart of the browser to take effect).
[[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]]

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Am using Safari 4.1.3 with system 10.4.11 and can only come up with advances preference page when calling up security - thus cannot see cookies. I have Safari 5.0.6 on my MacBook. Will it run on my older machine? Can I transfer older bookmarks?

Am using Safari 4.1.3 with system 10.4.11 and can only come up with advances preference page when calling up security - thus cannot see cookies. I have Safari 5.0.6 on my MacBook. Will it run on my older machine? Can I transfer older bookmarks to the new software?
Machine Serial Number: W8*********AR
<Personal Information Edited by Host>

Safari preferences has no...

I have some photos in i photo that come up with a black ! when I try to open them. What is the problem ?

I have some photos in i photo that come up with a black ! when I try to open them. What is the problem ?

It means that iPhoto can't find the file.
- What version of iPhoto.
- What version of the Operating System.
- History: Is this going on long? Has anything been installed or deleted? - Are there error messages?
- What steps have you tried already to solve the issue.
- Anything unusual about your set up? Or how you use iPhoto?

I have Mac book pro- and can't install i work 08-it just comes up with a teminal thing when I click on install

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Hi there
My version is 10.7.2 Lion. When I click on the icon for install i work cd. A white box comes up head line is says iwork08.mpkg-bash-80x24.And on apple line it is printed Teminal, like Safari or Finders when I am on one of dose. Hope you can help me. Charlotte

I've recently noticed that since the last upgrade any links to pdf files on websited no longer work. All I get is a blank white page or a blank black page when I click on these links. Can I fix this?

I've recently noticed that since the last upgrade any links to pdf files on websited no longer work. All I get is a blank white page or a blank black page when I click on these links. Can I fix this?

YAY!! I have Safe mode!!
um, now what?

Why does Firefox keep opening a separate Firefox tab along with my home page when I start it, and how do I stop it.

When I click on the Firefox icon, it opens my home page, but in a separate tab it opens a Firefox page. I only want my home page to open when I click the icon.

Firefox can store multiple home pages, make sure the other sites are not listed as home pages - https://support.mozilla.com/kb/How+to+set+the+home+page

Why is it that when I go to the search screen to find a particular message in a conversation it comes up with the message but when I click on it it takes me to the conversation where the most recent message was sent and not the message I wanted

Why is it that when I go to the search screen and type in a particular message I want to view, my iPhone finds it but when I click on it it only takes me to the conversation at the most recently thing texted and not the particular message I clicked on?

Never occurred to me you can search messages that way, thanks.
Another way to do it is to scroll from the most recent message to the top of the screen and tap load more messages, repeatedly till you reach the one you want.
I like your method better, but with both methods it refreshes to the most recent message.

A 2nd copy of firefox opens with a black screen when opening Firefox

After Firefox loads with the home pages, a second copy of Firefox also opens with one black screen. The black screen has the same url as the 1st tab in the 1st copy of Firefox, with one addition as follows:
1st copy, 1st tab url: www.newsmax.com
2nd copy (no tabs) url: www.newsmax.com/mainpop.htm
I'm using Windows XP, sp3, and Firefox version 10.0.1.
It does the same on another desktop with Windows 7, same Firefox version(10.0.1).

It is possible that there is a problem with the files sessionstore.js and sessionstore.bak in the Firefox Profile Folder.
Delete the sessionstore.js [2] file and possible sessionstore-##.js [3] files with a number and sessionstore.bak in the Firefox Profile Folder.
*Help > Troubleshooting Information > Profile Directory: Open Containing Folder
*http://kb.mozillazine.org/Profile_folder_-_Firefox
Deleting sessionstore.js will cause App Tabs and Tab Groups and open and closed (undo) tabs to get lost, so you will have to create them again (make a note or bookmark them).
See also:
*[1] http://kb.mozillazine.org/Session_Restore
*[2] http://kb.mozillazine.org/sessionstore.js
*[3] http://kb.mozillazine.org/Multiple_profile_files_created
Start Firefox in [[Safe Mode]] to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.org/kb/Safe+Mode

I have an imac g4 purchased Dec 2003 runnung OS 10.5.8. It runs fine with airport off, but when I turn airport on it freezes with the black page, "restart by holding power key . . ." I swapped the airport extreme card with the one in my ibook G4 (purch

i have an imac g4 purchased Dec 2003 runnung OS 10.5.8. It runs fine with airport off, but when I turn airport on it freezes with the black page, "restart by holding power key . . ." I swapped the airport extreme card with the one in my ibook G4 (purchased same date and running same OS). No change in operation.
I am running wifi from verizon. Recently changed from mifi2200 to jetpak 4620 in a 3G location. Ibook running fine, desktop freezes. If I can boot desktop in safe mode and get airport turned off in time. then I can reboot regularly and imac runs flawlessly with no wireless.Have run disk utilities and TechTool Pro rebuild etc, but nothing has worked. How do I fine the culprit?

the power logix thing was really sad. apple changed so much after 10.4.8 that there wasn't a viable way to patch the software.
That statement is precisely why I don't believe in blindly updating the OS, especially in a non-standard machine.
We can't expect third parties to support us forever, and it is shameful to break something that works fine, except that we updated the OS....
I think that any upgrade or modification to a machine or the OS greatly increases the risk of trouble or incompatibility with current configuration and "new" system files.
After all, the component or software could only be tested as far as the current OS version when the component or software was released.
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Following a beta tester protocol, and applying updates to a cloned system drive first, is a prudent way to approach updates, and not only for older, heavily modified machines.
After 10.4.8 and moreso with Leopard, the focus is primarily on Intel architecture, not PPC architecture.
Like it or not, we are all updating to the abyss of the extinction of our machines, unless we can be satisfied with the last stable version of OS that works well with our hardware and software.
I wish they would include the latest pkgs at least with software update.
Yes, having individual packages, rather than lump "OS X 10.x.x" updates would be nice.
This way, one could update as one sees fit. That is to say, for example, fix the Quicktime, but leave my Network alone, etc., etc.
In all fairness, Apple does provide for some breakdown of updates, but I believe there is much room for improvement, especially, as you point out, with regard to the core services portion of the OS.
Until then, I'll leave Software Update disabled.......

I want to see my chosen home page when I click on Firefox, but your ad shows up. How do I get rid of it?

When I go to Mozilla Firefox, I always see YOUR page first instead of my chosen home page. This page says "Committed to You, your privacy and an open web under your logo, and in top right corner, it says "See what's New" and it makes me either check "No Thanks" or "Let's go". This is annoying because I really just want my home page when I click on Firefox.
How do I get rid of YOUR page that comes up first? If I can't get rid of this, I plan to no longer use Mozilla Firefox. Please advise. (I would have given you a screen shot, but your system doesn't accept it here)
Thanks!
Kathy Burden

You can check the target line in the Firefox desktop shortcut (right-click: Properties) to make sure that nothing is appended after the path to the Firefox program.
Do you still have your home page set correctly?
*Tools > Options > General > Startup: Home page
Firefox supports multiple home pages separated by '|' (pipe) symbols.
*https://support.mozilla.org/kb/How+to+set+the+home+page
You can check for problems with preferences.
Delete a possible user.js file and numbered prefs-##.js files and rename (or delete) the prefs.js file to reset all prefs to the default value including prefs set via user.js and prefs that are no longer supported in the current Firefox release.
*http://kb.mozillazine.org/Preferences_not_saved
*http://kb.mozillazine.org/Resetting_preferences

Firefox 4 doesn't open start page when started.

Firefox 4 doesn't open start page when started. It opens the tabs that were open when I closed it. According to settings, it should open start page.

Start Firefox in [[Safe Mode]] to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
* Don't make any changes on the Safe mode start window.
* https://support.mozilla.com/kb/Safe+Mode
If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.
* Use "Disable all add-ons" on the [[Safe mode]] start window to disable all extensions.
* Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")
In Firefox 4 you can use one of these to start in [[Safe mode]]:
* Help > Restart with Add-ons Disabled
* Hold down the Shift key while double clicking the Firefox desktop shortcut (Windows)
* https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes
If that didn't help then do a clean (re-)install:
* Download a fresh Firefox copy and save the file to the desktop.
* Firefox 4.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
* Do not remove personal data if you uninstall the current version.
* It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
Your bookmarks and other profile data are stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder] and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.

How do I stop extra instances of Firefox program being opened by another page when it loads?

How do I stop extra instances of Firefox program being opened by another page when it loads?
When I log on to a favorite site it loads OK. The site has a number of pages. When I move to the second or third page, a second instance of Firefox automatically starts and loads an advertisement. I can block the site that tries to load the page, but I cannot stop the second instance of Firefox from loading up. So in the end I might have three or four instances of Firefox all going at once.
Any help would be greatly appreciated.

Do a malware check with a few malware scan programs. 
You need to use all programs because each detects different malware. 
Make sure that you update each program to get the latest version of the database.
* http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware
* http://www.superantispyware.com/ - SuperAntispyware
* http://www.safer-networking.org/en/index.html - Spybot Search & Destroy
* http://www.lavasoft.com/products/ad_aware_free.php - Ad-Aware Free
* http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Windows Defender: Home Page
See also "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked and [[Searches are redirected to another site]]

Firefox comes up with a split screen, left and right. Is this normal? (I don't like it, and would prefer to have only one pane open upon logging in.)

Firefox comes up with a split screen, the right side of which is the one I want to retain as the only opening window (blank), and the left side of which (a sign-on page for a favourite site) I would like not to have sitting there. Is this normal? Or did I somehow (erroneously) make it happen? How can I get rid of the left pane so that only one pane (the right, 'blank') appears when I log on to Firefox?

Opening in the Sidebar is the default action for bookmarks that are created via a "Bookmark this Page" link or button on a website. Make sure you use the many "Bookmark this Page" methods that are in Firefox instead.
Right-click that bookmark and select '''Properties''', then un-check the preference for '''Load this bookmark in the sidebar''', and then click Save.

Why do I get a black screen when i click on a PDF in a web page?

why do I get a black screen when i click on a PDF in a web page? Firefox works as is should.

Hi,
From your Safari menu bar click Safari / Preferences then select the Extensions tab. If you have any installed, turn that off, then relaunch Safari. Try a PDF file.
If it's not Extensions, open a Finder window. Select MacintoshHD in the Sidebar on the left. Now open the Library folder then the Internet Plug-Ins folder. If you see any files such as this:
AdobePDF Browser or Viewer Plug-in
Move it to the Trash, relaunch Safari.
Carolyn :-)

I installed Firefox 3.6. Since then, I am unable to open pdf documents in Firefox. I get a black page. I tried opening the same document in Internet Explorer. It worked fine. I recently installed Nuance's pdf reader and thought that might be the problem.

I installed Firefox 3.6. Since then, I am unable to open pdf documents in Firefox. I get a black page. I tried opening the same document in Internet Explorer. It worked fine. I recently installed Nuance's pdf reader and thought that might be the problem. Uninstalled it. Still have the problem with Firefox.
== This happened ==
Every time Firefox opened

How about if you right click on the PDF and select Save Link As..., and then open it locally from within Reader? Does it work ok then? That might be a workaround until the issue within the browser is resolved.
Rob Jaworski
Intl Program Manager

Firefox comes up with a black page when I click

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