Firefox completely unresponsive - cannot Quit, use Safe Mode, Reinstall OR Uninstall

I installed Firefox less than a month ago. Two days ago it suddenly quit while browsing. This didn't seem like a problem, really - I thought I'd just restart it - but it REMAINS open. The icon shows in my dock (on Mac) and the menu bar appears when I click the icon. I can browse menu selections but cannot choose one.
I CANNOT:
- Quit Firefox - either from the menu or with Ctrl+Q
- Open New Window
- Open Help
- Access "Troubleshooting Information"
- Select "Restart with Add-Ons Disabled..."
- Use Safe Mode
Because I cannot use Safe Mode, and cannot Quit the program, I CANNOT:
- Uninstall (it refuses to delete, because the program is "open," as it won't quit)
- Reinstall (I cannot override the existing because the program is "open")
- Remove it from my Dock
- ...pretty much anything else.
I've read many articles discussing Troubleshooting, Safe Mode, Clean Reinstalls, etc., but unfortunately I cannot do any of these because Firefox remains open but completely unresponsive.
(PS - I tried to install the Troubleshooting Information below, but, again, because Firefox is unresponsive, I couldn't open it lol - there was "no available application" to read it. I cannot go through the manual steps because I cannot access the Troubleshooting Information on the Help menu and so cannot even begin step 1.)
If anyone has any suggestions, I would GREATLY appreciate it! Thank you very much for your time and help!

If qutting it is cause issues try holding the option key while you click the icon on the dock and choose force quit from the list!
Also have you tired the Rest fire fox feature (that is if your able to get to it)
To do so:
#Go to Firefox > Help > Troubleshooting Information.
#Click the "Reset Firefox" button.
#Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
#Firefox will open with all factory defaults applied.

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FireFox starts in the task manager, but there is no desktop FireFox window. This occurs in safe mode also. Re-installing does not fix. Using FF 3.6.6 on win7/64bit

FireFox starts in the task manager, but there is no dektop FireFox window. This occurs in safe mode also. Re-installing does not fix. Using FF 3.6.6 on win7/64bit
== This happened ==
Every time Firefox opened
== When 3.6.4 auto upgraded to 3.6.6 . ==
== User Agent ==
Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US) AppleWebKit/533.4 (KHTML, like Gecko) Chrome/5.0.375.86 Safari/533.4

A possible cause is security software (firewall) that blocks or restricts Firefox without informing you about that, maybe after detecting changes (update) to the Firefox program.
Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox.
See [[Server not found]] and [[Firewalls]] and http://kb.mozillazine.org/Firewalls

After resetting firefox as it crashed unless on safe mode can't use google search engine

I had to reset Firefox after it crashed unless in safe mode I tried the disable hardware acceleration still crashed so reset. Lost all my bookmarks and history etc and my google search bar no longer works in fact my search bar doesn't work whichever search engine I try and I can't sync either as I have an unknown error

After a reset, you should find an Old Firefox Data folder on your desktop. If you can find that, you may be able to recover your bookmarks and other data from it. Is it there?
On your question about your Google search bar, is it the built-in Firefox search bar with the search engine selection drop-down on the left end?
Do any of these search boxes work:
* Address bar (also known as URL bar)
* Built-in Firefox home page (if you use it)
* Built-in new tab page (if you use it)

Itunes wont work.Says there has been a problem with the program and then shutsdown. only works using safe mode

Recently itunes stopped working. It will only work using safe mode. i have check the plug ins folder but i have no plug ins.

Hello MaFiosoXIII
For issues with iTunes crashing and only working in Safe Mode, then check out the article below to continue your troubleshooting to get it working again.
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/TS1717
Regards,
-Norm G.

Cannot boot into safe mode

Have a later '09 MP (3.3 quad). Aside from the main OS drive, I formatted a separae drive with a fresh OS and still cannot boot into Safe Mode from either drive. It does start to enter Safe Mode but the progress bar ends about a third way through and the MP restarts. Even tried disconnecting all externals and restarting into Safe Mode. No diff. Note, there is no separte chime when starting the OS (hasn't been for quite some time). Though, there is a multiple chime (3) when resetting the PRAM. Also did the SMC reset. An suggestions or idea?

Three beeps on startup means there is a problem with the memory. Try removing and reseatng each memory module. If that is still a problem, look at your memory map from the apple menu, About This Mac, More Info, System Report, Hardware, Memory and see if each module shows correctly.

Unable to uninstall a program using safe mode in windows 8.1

Hi,
I tried to install nvedia Grapics Driver in windows 8.1, but it was neither installed properly instead it just made my display goes blank, just shows the mouse cursor thats it.
similar to this issue
http://www.eightforums.com/general-support/35869-windows-8-1-impossible-get-into-safe-mode.html
I log in to windows using safe mode and tried to uninstall the graphics driver it said that all dll's will be removed and I uninstalled it and restarted the windows, initially it got started but then within 2 mins it says those dll files are missing n gives
the same issue.
Then When I again login to safe mode, I see that the drivers are still showing installed don't know what to do now.
Can you give my any solutions.
As I'm facing alot of issue now.
Thanks,

Hi,
How did you uninstall the graphics drvier? From Devices manager or Programs and Features?
Please open Control Panel\All Control Panel Items\Programs and Features
And then, search for "NVIDIA Graphics Driver" and then select the "Change/Remove" button to begin the uninstall process.
Next, once the uninstall has completed, reboot Windows so that the other NVIDIA components can be removed as well.
If the issue still persists, since this driver that you recently installed caused problems with your PC, you can restore Windows back to an earlier point in time.
http://windows.microsoft.com/en-us/windows-8/restore-refresh-reset-pc
Regards,
Kelvin Xu
TechNet Community Support

I can't see any wrote on firefox page. But when open safe mod (with shift because there is no wrote ) firefox run normally.

i can't see any wrote on firefox page. But when open safe mod (with shift because there is no wrote ) firefox run normally.

Try to disable hardware acceleration in Firefox.
*Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
*https://hacks.mozilla.org/2010/09/hardware-acceleration/

My macbook wont start the screen turn blue and stay like that for hrs. It only work when i use safe mode, i try to use disk utilities to fix it but the disk utilities keep saying error and a bunch of other stuff. I dont the cds the comp came with, help.

my macbook wont start the screen turn blue and stay like that for hrs. It only work when i use safe mode, i try to use disk utilities to fix it but the disk utilities keep saying error and a bunch of other stuff. I dont the cds the comp came with, help. i've tried the command s command p command v but nothing i've tried to the safe mode then a quick restart but nothing
disk utility give me this:
Process:         Disk Utility [371]
Path:            /Applications/Utilities/Disk Utility.app/Contents/MacOS/Disk Utility
Identifier:      com.apple.DiskUtility
Version:         11.5.2 (298.4)
Build Info:      DiskUtility-2980400~60
Code Type:       X86-64 (Native)
Parent Process: launchd [86]
Date/Time:       2013-11-05 03:29:41.247 -0500
OS Version:      Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report:          9522 sec
Crashes Since Last Report:           29
Per-App Interval Since Last Report: 981 sec
Per-App Crashes Since Last Report:   25
Anonymous UUID:                      F6B8E263-76C8-4C7D-AA58-48134BF4BA78
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000020
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0   libobjc.A.dylib                         0x0000000100c62fbc _read_images + 312
1   libobjc.A.dylib                         0x0000000100c79721 map_images_nolock + 1266
2   libobjc.A.dylib                         0x0000000100c62761 map_images + 115
3   dyld                                    0x00007fff5fc039c5 dyld::notifyBatchPartial(dyld_image_states, bool, char const* (*)(dyld_image_states, unsigned int, dyld_image_info const*)) + 853
4   dyld                                    0x00007fff5fc0c849 ImageLoader::link(ImageLoader::LinkContext const&, bool, bool, ImageLoader::RPathChain const&) + 201
5   dyld                                    0x00007fff5fc04d54 dyld::link(ImageLoader*, bool, ImageLoader::RPathChain const&) + 118
6   dyld                                    0x00007fff5fc08f7c dlopen + 490
7   libSystem.B.dylib                       0x0000000100a14e40 dlopen + 61
8   com.apple.CoreFoundation                0x0000000100d78ef7 _CFBundleDlfcnLoadBundle + 231
9   com.apple.CoreFoundation                0x0000000100d77e97 _CFBundleLoadExecutableAndReturnError + 1191
10 com.apple.Foundation                    0x0000000101008355 _NSBundleLoadCode + 638
11 com.apple.Foundation                    0x0000000101007c78 -[NSBundle loadAndReturnError:] + 742
12 com.apple.Foundation                    0x000000010101960c -[NSBundle principalClass] + 38
13 com.apple.framework.DUSupport           0x0000000100082080 -[DUModuleManager(_private) findDUModules:] + 405
14 com.apple.framework.DUSupport           0x0000000100081ed9 -[DUModuleManager orderedModuleListOfModules] + 40
15 com.apple.DiskUtility                   0x0000000100006082 0x100000000 + 24706
16 com.apple.DiskUtility                   0x0000000100005f59 0x100000000 + 24409
17 com.apple.AppKit                        0x0000000101444625 -[NSWindowController _windowDidLoad] + 538
18 com.apple.AppKit                        0x00000001013e1f77 -[NSWindowController window] + 112
19 com.apple.AppKit                        0x00000001015f61d9 -[NSWindowController showWindow:] + 47
20 com.apple.AppKit                        0x00000001015c7c5c -[NSDocument showWindows] + 98
21 com.apple.AppKit                        0x00000001015c64bb -[NSDocumentController openUntitledDocumentAndDisplay:error:] + 340
22 com.apple.AppKit                        0x00000001014f7b44 -[NSDocumentController(NSInternal) _openUntitled] + 111
23 com.apple.AppKit                        0x00000001014f79ab -[NSApplication _doOpenUntitled] + 257
24 com.apple.AppKit                        0x00000001014f733b -[NSApplication(NSAppleEventHandling) _handleAEOpen:] + 185
25 com.apple.AppKit                        0x00000001014f6fd9 -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 77
26 com.apple.Foundation                    0x0000000100ffd0d6 -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 360
27 com.apple.Foundation                    0x0000000100ffcf06 _NSAppleEventManagerGenericHandler + 114
28 com.apple.AE                            0x0000000104d7332b aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned int, unsigned char*) + 162
29 com.apple.AE                            0x0000000104d73224 dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 32
30 com.apple.AE                            0x0000000104d7312b aeProcessAppleEvent + 210
31 com.apple.HIToolbox                     0x00000001028a0619 AEProcessAppleEvent + 48
32 com.apple.AppKit                        0x00000001013fc095 _DPSNextEvent + 1191
33 com.apple.AppKit                        0x00000001013fb801 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 155
34 com.apple.AppKit                        0x00000001013c168f -[NSApplication run] + 395
35 com.apple.AppKit                        0x00000001013ba3b0 NSApplicationMain + 364
36 com.apple.DiskUtility                   0x0000000100002009 0x100000000 + 8201
37 com.apple.DiskUtility                   0x0000000100001db8 0x100000000 + 7608
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0   libSystem.B.dylib                       0x0000000100a27c0a kevent + 10
1   libSystem.B.dylib                       0x0000000100a29add _dispatch_mgr_invoke + 154
2   libSystem.B.dylib                       0x0000000100a297b4 _dispatch_queue_invoke + 185
3   libSystem.B.dylib                       0x0000000100a292de _dispatch_worker_thread2 + 252
4   libSystem.B.dylib                       0x0000000100a28c08 _pthread_wqthread + 353
5   libSystem.B.dylib                       0x0000000100a28aa5 start_wqthread + 13
AND MORE TOO MUCH TO COPY N PASTE HELP PLEASE!!!!!

Reset the PRAM
Reinstall the operating system from the dvd (you will not loose your data)

Yosemite installed, Firefox no longer opens, even in Safe Mode

This evening I upgraded to Yosemite. Now Firefox no longer opens, even in Safe Mode. If I try to open FF, I receive a Mozilla Crash Report. I uninstalled and reinstalled FF, made no difference. Can anyone help?

This is the crash report. I do not understand it.
AdapterDeviceID: 0x 166
AdapterDriverVersion:
AdapterVendorID: 0x8086
Add-ons: gmailwatcher%40sonthakit:1.61,%7B03B08592-E5B4-45ff-A0BE-C1D975458688%7D:1.0,%7 B1395baf2-3aa6-4d0f-83d6-1d9b66a9420d%7D:0.9.5,%7B3C9A65A6-9563-4485-BA4A-4BCD69 8BCFB4%7D:7.0,%7B5bfebbd0-9bef-4522-8823-523aeda5f2dc%7D:2.1,%7B8b86149f-01fb-48 42-9dd8-4d7eb02fd055%7D:0.26,copyplaintext%40teo.pl:1.3.2,autoscrollhelper%40tec hsmith.com:1.9.6,%7B4cc4a13b-94a6-7568-370d-5f9de54a9c7f%7D:2.7,socialfixer%40ma ttkruse.com:10.6,%7B195A3098-0BD5-4e90-AE22-BA1C540AFD1E%7D:4.2.0.0,%7B0545b830- f0aa-4d7e-8820-50a4629a56fe%7D:24.9,%7Bdc572301-7619-498c-a57d-39143191b318%7D:0 .4.1.5.2,ClassicThemeRestorer%40ArisT2Noia4dev:1.2.5,%7B972ce4c6-7e08-4474-a285- 3208198ce6fd%7D:33.0,extension%40321youtube.com:1.3,%7B146f1820-2b0d-49ef-acbf-d 85a6986e10c%7D:0.1.9.2,firefox%40gmelius.com:5.7.7.12,jid1-UXDr6c69BeyPVw%40jetp ack:0.8.1
BuildID: 20141011015303
CrashTime: 1413609621
EMCheckCompatibility: true
Email: EventLoopNestingLevel: 1
FramePoisonBase: 00000000f0dea000
FramePoisonSize: 4096
InstallTime: 1413386076
Notes: AdapterVendorID: 0x8086, AdapterDeviceID: 0x 166
ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384}
ProductName: Firefox
ReleaseChannel: release
SecondsSinceLastCrash: 1418
StartupTime: 1413609618
Theme: classic/1.0
Throttleable: 1
Vendor: Mozilla
Version: 33.0
useragent_locale: en-US
This report also contains technical information about the state of the application when it crashed.

I have a blue screen on mac pro 6.2. OSX 10.6.8. I got into the computer using safe mode. I beleive I need to restore using my install disc. How do I restore? Is there an internet address to look up how to restore?

I had a blue screen on my MacBook pro 6.2 with operating system OSX 10.6.8.
I got into the computer using safe mode but could open any applications. I think I need to restore with my install disc. How is this done? Is there a web address for instructions?

http://pondini.org/OSX/Combo.html
http://www.wikihow.com/Reinstall-Mac-OS-X-(Leopard-and-Earlier)
Mac OS X v10.6 Snow Leopard: How to Erase and Install - Apple Support

How can I use Safe Mode to troubleshoot in Windows 8 or Windows 7?

QuestionHow can I use Safe Mode to troubleshoot in Windows 8 or Windows 7?
AnswerWindows has a special mode known as Safe Mode. It is not fully functional, but it allows you to make changes to the laptop to hopefully fix normal mode. We're going to attempt to boot into Safe Mode to use it fix the laptop.
For more information on how to boot into Safe Mode please see the following articles:
How To: Safe Mode and other Advanced Startup Options in Windows 8
Creating a System Repair Disc for Windows 8 (useful for entering Safe Mode)
How To: Start your Windows 7 computer in Safe Mode
Use Safe Mode to undo recent changes
When a computer won't start Windows, it's usually due to a recent change. If you installed a new piece of software before your laptop began to have trouble booting, you may want to uninstall it. Similarly, if you recently made a change to any system settings, you may want to change it back. If you have antivirus software, you may want to perform a scan. If you're not sure what to do here, feel free to skip to the next step!
Use Safe Mode to perform a system restore
Windows includes a utility called System Restore that can help with many problems. While this won't alter or remove any of your personal files, it will roll back your system settings and files to an earlier date. We'll use this to attempt to fix Windows.
To learn how to use System Restore, please check the following articles:
How To: Understanding System Restore, Refresh, Reset, and, Recovery options in Windows 8 + Video
How To: Perform a system restore in Windows 7
Use Safe Mode to initiate a clean boot
As Windows loads, it loads many additional components such as services and startup items. Some of these are not vital. For example, some tools start immediately with Windows, such as antivirus software. From Safe Mode, we can instruct Windows not to load many of these. This will help you determine if one is causing Windows not to load properly. Note that this step is more advanced than the previous steps. If it seems difficult for you, you may consider asking for help from someone who is more comfortable with computers.
Please view the following article for more information:
How can I perform a clean startup without my startup items to troubleshoot a problem?
If Windows loads normally, you'll know one of those startup items or services was causing the problem. If this is the case, you may want to return to the System Configuration Utility and re-enable some items and services to determine which specific one caused the problem.
Backing up your data
If you're able to enter Safe Mode, backing up your data should be easy. Connect a USB flash drive or external drive to your computer while in Safe Mode and then copy your important files to the flash drive or external drive.
You may also want to consider taking your computer to a professional.

Would love to know if this is possible. Found forums dating back years asking exactly the same thing, no solutions. And I do not want to change my headset (Sennheiser MM-50), or use the onboard mic (which sounds like you are using your Mac in a wind tunnel once the fans kick in).

I downloaded a adobe flash update and my computer and after next logon got a blue screen. could only start in safe mode and until uninstalling the flash player could i safe mode with networking. i cannot open any microsoft products now. I get a message

i downloaded an adobe flash update and my computer after next logon got a blue screen. I could only start in safe mode and until uninstalling the flash player could i start in safe mode with networking. i cannot open any microsoft products now. I get a message saying adobe acrobat 10 is not designed to run on windows or uninstall and reinstall it ....but it will not let me uninstall it. What do i do? is this all an adobe issue or a windows problem?? thanks Tim

Hate to suggest this, but you need to ask in the Flash forum. This forum is for Acrobat.

I cannot boot into safe mode

I cannot boot into safe mode
I ran onxy, all appeared ok,
I booted from installer DVD,- repaired the drive, - nothing wrong with the drive,
and repaired disk permissions, twice, as a few permissions were incorrect
The only app which automatically logs in user account is KeyCue, and has done so always, and I don't know what what it belongs to. Nothing logs in automatically in the admin account.
I intermittently have a problem with DVDs not mounting, and a safe boot fixes the problem.

further to being unable to boot in safe mode-
normally when i boot in safe mode, when its starts up and reaches the login screen, above this are the words in red safe boot. As the words were missing from the login screen I had assumed that I was not in safe boot. I currently have about 94 GB of HD space. Other than this booting process appears to be normal. What prompted the safe boot was a DVD which mounted ok on insert, had unmounted when I went to eject, a restart and holding down the shift key ejected the disk, and I then tried to do the safe boot. Since I ran disk utility from the installer disk the same DVD has mounted and ejected just fine. The vanishing disk problem started 4-5 months ago, and has always been fixed by a safe boot

Firefox 3.6 is running in safe mode . How do i change this.

I want to delete Firefox 3.6 and try Firefox 4 beta. Firefox 3.6 is running in safe mode and i am unable to delete i. I do not want to have both Firefox 3.6 and Firefox 4 beta on my computer at the same time.

So irritating when the window is mis-positioned. Two suggestions:
'''-- New window method --'''
(1) With the Firefox icon active, press Alt+Spacebar and then the letter x to maximize. The Firefox window should appear full screen.
(2) Copy the following line of script code to the clipboard:
<br>newwin=window.open(window.location.href);newwin.moveTo(0,0);
(3) Press Ctrl+Shift+k to open the web console.
(4) Press Ctrl+v to paste the line of code then press Enter to run it. A new copy of the same page should open in a window positioned at the top left of the screen.
(5) Switch back to the maximized window and close it. Firefox should remember the new window's position.
'''-- Rename file method --'''
Note: this will reset all your toolbars to their default settings as well as clearing the last window position.
(1) With the Firefox icon active, press Alt+Spacebar and then the letter x to maximize. The Firefox window should appear full screen.
(2) Open your personal settings (AKA Firefox profile) folder
Help > Troubleshooting Information > "Show Folder" button
(3) Switch back to Firefox and exit the program (e.g., Firefox > Exit or File > Exit)
(4) Wait a few moments for Firefox to finish updating files in your settings folder, then rename '''localstore.rdf''' to something else, like localstore-bad.rdf or localstore.old.
(5) You're done here. You can close this window and restart Firefox.

I have to use Safe Mode to make changes to Options since updating to 4.0.1

Since installing 4.0.1 from 3.7.16 I have noticed all the Options check marks are missing and the only way it seems to change the settings in Options is to use Safe Mode where the check marks become visible. The same thing is occurring with the preferences of some of the add-ons as well. I would guess some kind of Config. problem. Some feedback to address this issue would be greatly appreciated. Although version 4 is faster I'm already missing the older version that worked with no major bugs and am seriously considering either installing the older version or changing browsers.

I am indeed using a custom theme. Classic Compact 4.0.8 to be exact but that wasn't the cause of the anomalous behavior. I was also using an add-on for Classic Compact called Classic Compact Options 4.0.8. After disabling this add-on the check-marks did appear where their suppose to. So that is where the bug came from. By the way my OS is: Windows 7 Ultimate 64bit SP1. I also have the the same set up on a Windows XP Professional 32bit SP3 machine and do not encounter the same behavior. So the problem lies with Windows 7 and/or a 64bit operating system. I'm a newbee to this forum. Is there a way to notify the developer of this add-on about this bug? He really should be made aware of it.

Firefox completely unresponsive - cannot Quit, use Safe Mode, Reinstall OR Uninstall

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