Firefox constantly crashes and sends error reports

Hello,
I've installed the latest version of firefox on my new computer (which uses Windows 8) but it constantly crashes and sends error reports. Often when I send the error report and restart firefox, it just crashes again before the pages can even restore. I've reset firefox but this hasn't sorted the problem. I even tried completely uninstalling firefox and reinstalling it but this hasn't helped either. I've tried running it with no addons too but this hasn't helped either!
I'd be really grateful if someone could help me. Thanks in advance.

If you installed Firefox 19, it has a known issue with certain graphics cards on Windows 8. Try installing Firefox 18.0.2 over your existing installation (no need to uninstall Firefox 19 first).
http://releases.mozilla.org/pub/mozilla.org/firefox/releases/18.0.2/win32/en-US/
(If anyone reading this thread prefers a different language than English-US, navigate up a level to find your other choices.)

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*http://kb.mozillazine.org/Profile_in_use

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== User Agent ==
Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1) ; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; InfoPath.2; .NET4.0C; .NET4.0E)

Can you provide me with your Crash ID? This can help me find the cause of your crash.
Inside Firefox -https://support.mozilla.com/en-US/kb/Firefox+crashes?bl=n&s=firefox%2520crashes#Getting_help_with_your_crash
Outside Firefox -https://support.mozilla.com/en-US/kb/Firefox+crashes+when+you+open+it#Getting_your_crash_report
'''Crash troubleshooting'''
Add-ons
One of your add-ons might be the culprit. Try running Firefox in [[Safe Mode]] with all add-ons disabled. If that solves the problem, see [[Troubleshooting extensions and themes]] and possibly [[Troubleshooting plugins]]
Are your plugins updated?
Check this by going to http://www.mozilla.com/en-US/plugincheck/
Are you using the newest version of Firefox?
It is important you use the latest version of Firefox because it includes stability and security updates. The latest version of Firefox can always be downloaded from http://www.getfirefox.com. You can check if you are using the latest version of Firefox by going to Help | About Mozilla Firefox. If you are not, see [[Updating Firefox]]
Malware
Different types of Malware can cause Firefox to crash. For more information, please see [[Is my Firefox problem a result of malware]]

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Fault Module Timestamp: 53c72e91
Exception Code: 80000003
Exception Offset: 0000141b
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Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

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1) Please use the code tags when posting code or JNLP/HTML. It helps to retain indentation and avoids asterisks and plus sings being interpreted as formatting marks. To do that, select the code/JNLP etc. and click the CODE button seen on the Plain Text tab of the message posting form.
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*http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware
*http://www.superantispyware.com/ - SuperAntispyware
*http://www.microsoft.com/security/scanner/en-us/default.aspx - Microsoft Safety Scanner
*http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Windows Defender: Home Page
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''guigs2 [[#answer-672422|said]]''
<blockquote>
NoScript stops cookies, please disable this addon/extension as well as make sure that the language en-us is installed.
# 1) Open up the Firefox Preferences tab. You can do this by typing about:preferences in the URL bar.
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# 4) Select "English/United States [en-us]", click "Add"
# 5) re-open "about:accounts"
# 6) Click "Get Started"
</blockquote>
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Please provide some Crash Report ID's.
Follow the steps below to provide us crash IDs to help us learn more about your crash.
#Enter ''about:crashes'' in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
#Copy the '''5''' most recent Report IDs that start with '''bp-''' and then go back to your forum question and paste those IDs into the "Post a Reply" box.
''' Note:''' If a recent Report ID does not start with '''bp-''' click on it to submit the report.
(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)
;[[Image:aboutcrashesFx29|width=500]]
Thank you for your help!
More information and further troubleshooting steps can be found in the [[Firefox crashes - Troubleshoot, prevent and get help fixing crashes]] article.

Firefox constantly crashes and sends error reports

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