Firefox constantly freezes on my Mac, although I've installed the latest version and tried all suggested fixes - without success.
I used Firefox up to version 3.5 and it worked well. But ever since, FF has frozen as soon as I've opened a webpage other than Google. FF even freezes when I'm in Mozilla's help pages !
I have trashed and reinstalled several times, updated constantly as suggested. I'm now using (or trying to use) version 25. No success.
I have done everything that was suggested :
- trashed and reinstalled ( several times over the years, to see if new versions of FF would work)
- restarted FF in safe mode
- tweaked the profile as recommended
- I've painstakingly checked that all my plug-ins etc were up to date. They are.
None of these solutions have worked. As I have written more than once, none of them should be necessary : Firefox should "just work". After all, other browsers do - I use Safari and Chrome, for instance, as well as SeaMonkey. Does any
one know what's happening ?
I'm now running Mac OS 10.9.
A moderator (AliceWyman, whom I thank for her post) suggests I reset Firefox. I've done that, more than once.
The problem remains. And so does my question : why does Firefox keep on hanging/freezing ?
Why should fixes be necessary? Mozilla, in its Firefox page, generously offers the browser free, and users assume that it will, simply, work. In my case, it doesn't.
And as I've said: I've tried a whole range of fixes and workarounds (that aren't necessary with other browsers) and they haven't worked. If my iMac can handle all the other browsers with no problem, this indicates that the computer works, and that the other browsers do too. So this problem seems to be a specific Firefox one.
As I've already said, I could just give up and use Safari, Chrome, Chromium, SeaMonkey, Maxthon, or Slimboat, for instance.
But it irks me that FF, with such a good reputation (it's the third most widely used browser), should behave in this way.
"Different by design", says its webpage. Well, it's certainly different. Can anyone help? I've been asking these questions, trying "fixes", trashing and clean-reinstalling for about a week now.
Similar Messages
-
iTunes quits when I'm trying to open it. I have installed the latest version and another user on the same Mac can use their iTunes when they log in. I have tried deleting iTunes and re-installing but it still won't open. Any ideas? Thanks.
Hold down the option key while starting iTunes and make an new library. Will it open then? If so, you have a bad library. With the new library import the library.xml version of the file in your iTunes folder. This will make it 90% like before (some metadata are not identical, but I don't know which ones).
iTunes: How to re-create your iTunes library and playlists - http://support.apple.com/kb/ht1451 -
''locking as a duplicate of this - https://support.mozilla.com/en-US/questions/791340''
I installed the latest version first. When I was done, Firefox was working great. I got off and went back on to my computer later. Firefox was not there, but the shortcut was. I got this error that the item that referred to the shortcut was no longer there. I uninstalled. I tried the beta (4) and the same exact issue occured.ryansaint11,
this isn’t Apple support; this is a user-to-user forum. We’re just fellow users of Apple products here.
If you want to boot from your SSD, then you should put the SSD where your HDD currently is, and put the HDD into the optical bay. (That setup will also get you the best performance.) At the moment, you’re still booting from your HDD. Note that you will need to format your SSD in Disk Utility [with the “Mac OS X Extended (Journaled)” format] so that you can install OS X onto it.
Since you have an Early 2011 model, it might or might not have originally come with grey installation DVDs. You will be able to find out whether it did or not by trying to use OS X Internet Recovery to install OS X onto your SSD. If it does not work, or if the installed OS turns out to be Snow Leopard, then it will have originally come with the DVDs, and you should purchase a replacement pair of DVDs from Apple or iFixit; those discs will have your MacBook Pro’s Apple Hardware Test and its iLife apps. If the installed OS turns out to be Lion, then it will not originally have come with the grey installation DVDs, and your Apple Hardware Test will be installed along with Lion, and your iLife apps will be downloadable from the Mac App Store. -
I cannot get my firefox application to open and it is not offering me any options for troubleshooting.
Create a new profile as a test to check if your current profile is causing the problems.<br />
See [[Basic Troubleshooting#Make_a_new_profile|Basic Troubleshooting: Make a new profile]]
If that new profile works then you can transfer some files from the old profile to that new profile (be careful not to copy corrupted files)
See http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox -
I inadvertently deleted Firefox and emptied the trash bin. I believe it was version 3.5. I have a MAC OSX 10.4.11. After several futile attemps how can I re-install the latest version of Firefox compatible to my MAC system? Thanks!
As of Firefox 4.0 and newer the Firefox builds from Mozilla requires both Mac OSX 10.'''5'''+ and a Intel.
Either you can use 3.6.19 from http://www.mozilla.com/en-US/firefox/all-older.html
Though for you 3.6.18 will be safe also as 3.6.19 was to workaround a font crashing issue on 10.7 Lion that was not fixed in time on Lion before release. http://releases.mozilla.org/pub/mozilla.org/firefox/releases/3.6.18/mac/ and pick your language and download the Firefox 3.6.18.dmg -
What is the latest version and updates available of Firefox for Mac system 10.3.9? Can you provide a link of this for downloading. I am currently using Firefox 2.0.0.20 but need to upgrade to use Bell.net email.
== URL of affected sites ==
http://Firefox 2.0.0.20 is the last version that works on OS X 10.3.9
You may want to consider using another browser if 2.0.0.20 does not work for your email. You could try using Safari for your email. If that does not work or prefer an alternative, a couple of options are [http://www.icab.de/dl.php iCab 4.8] or [http://www.opera.com/download/?os=mac&ver=9.64&local=y Opera 9.64] (Opera 10 does not work on OS X 10.3.9) -
I've "successfully" installed the latest version of Flash Player, as recommended by Firefox. How do I find where it "lives" so that I'm certain it's in there. Also, do I put the App icon that appears on my desktop, in the trash now? I am on a Mac and I am not technically inclined.
Thank you!Your list of plugins shows that you have installed Flash 10.2 r152 which is the current release version.
You can also confirm that Flash is installed by visiting this link - http://www.adobe.com/software/flash/about -
In eBay, I was trying to upload pictures when I got this message: "You need the latest version of Adobe Flash Player to use the standard picture uploader.
Download and install the latest version from Adobe before continuing."
In YouTube, when trying to watch a video, I got this message: "You need to upgrade your Adobe Flash Player to watch this video."
I have gone through the procedure for downloading and installing the latest version of Adobe Flash Player, but still get the same messages when I reopen Firefox and revisit these sites.
There does not seem to be the same problem with Safari, which runs the latest version of Adobe Flash Player with no trouble.
I am using an iMac running Mac OS X Version 10.6.7.You can find the latest Flash player for Firefox on this page.
*http://www.adobe.com/special/products/flashplayer/fp_distribution3.html
For Firefox on 64 bit Windows, you need the 32 bit Flash version version because Firefox is a 32 bit application.
*http://www.adobe.com/software/flash/about/ -
I keep trying to install the latest version of firefox and it's not working
I'm running firefox 3.something, I think, and I keep trying to install the latest version on my mac. I go through saving it, opening it, dragging the icon to my apps file...and when I drag it to my apps file it takes a few seconds to do *something*, pings at me and then...nothing after that. I try to open it and it tells me I have to close firefox first, so I do (restart even) and when it opens again it still opens the old version.
If there are problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.
Download a new copy of the Firefox program and save the disk image (dmg) file to the desktop
*Firefox 8.0.x: http://www.mozilla.com/en-US/firefox/all.html
*Trash the current Firefox application to do a clean (re-)install
*Install the new version that you have downloaded
Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data if you uninstall and (re)install Firefox.
*http://kb.mozillazine.org/Profile_folder_-_Firefox -
Upon upgrading to Yosemite, the Pages and Numbers apps will not open (although they are the latest versions) and Keynote will not upgrade; how do I go about getting the apps to open? Is this a common issue?
Hi Madhattanite,
Welcome to the Support Communities! When did you purchase your Mac? The first thing I would suggest is to review the information in the resource below for the Up-To-Date Program for Pages, Numbers, and Keynote.
Once Yosemite is installed, you should have the option to Accept the Pages, Numbers and Keynote apps in the Mac App Store Purchases pane.
Apple - Up-to-Date Program for Pages, Numbers, and Keynote
I hope this helps ...
- Judy -
I am trying to download the latest version, and it is tellme to close firefox, and it is closed.
i am trying to download the latest version, and it is telling me to close firefox first. firefox is closed. how do i get past this to get it downloaded.
Must be the "hang at exit" problem.<br /><br />
#Stop the Firefox process:
#*[http://kb.mozillazine.org/Kill_application Mozillazine - Kill application]
#*Windows 7 users click [http://www.techrepublic.com/blog/window-on-windows/reap-the-benefits-of-windows-7s-task-manager/2576 here]
#*Mac users: http://techheavy.com/2011/02/the-mac-task-manager/
#Why Firefox may hang:
#*[http://support.mozilla.com/en-US/kb/Firefox+hangs Firefox hangs] (see Hang at exit)
#*[http://kb.mozillazine.org/Firefox_hangs Firefox hangs (Mozillazine)] (see Hang at exit and Closing Firefox properly)
#*[https://support.mozilla.com/en-US/kb/Firefox+is+already+running+but+is+not+responding Firefox is already running but is not responding]
#Use Firefox Safe Mode to find a problem with an Extension or Plugin:
#*Don't check anything when entering Safe Mode, just continue
#*If the problem does not occur in Safe Mode it is probably and Extension or Plugin causing the problem
#*See:
#**[[Safe Mode]] and [http://kb.mozillazine.org/Safe_Mode Safe Mode (Mozillazine)]
#**[http://support.mozilla.com/en-US/kb/Troubleshooting+extensions+and+themes Troubleshooting extensions and themes]
#**[http://support.mozilla.com/en-US/kb/Troubleshooting+plugins Troubleshooting plugins]
#**[http://support.mozilla.com/en-US/kb/Basic+Troubleshooting Basic Troubleshooting]
'''If this reply solves your problem, please click "Solved It" next to this reply when <u>signed-in</u> to the forum.'''
'''annabeaux3''':
Not related to your question, but...
You need to update some plug-ins:
*Plug-in check: https://www-trunk.stage.mozilla.com/en-US/plugincheck/
*Next Generation Java Plug-in for Mozilla browsers: [https://support.mozilla.com/en-US/kb/Using%20the%20Java%20plugin%20with%20Firefox#w_installing-or-updating-java Installing or Updating Java in Firefox] -
I have a brand new HP dv8t laptop that is straight from the manufacturer 2 days ago.
Last night, I attempted to download and installed the latest version of Firefox. After installing, it worked great for an hour or so (3.4 different sessions).
Then, this morning when I came back to the computer, Firefox crashes at startup and gives me the option of finding a solution online or quitting the program.
How aggravating!
I have installed this same version on 2 other computers that I own, without any issue.
I have attempted to uninstall Firefox from the dv8 and reinstalling, to no avail.
I cannot find the crash report, but I do this see this message once the app crashes:
Problem signature:
Problem Event Name: APPCRASH
Application Name: firefox.exe
Application Version: 1.9.0.3399
Application Timestamp: 49f1091d
Fault Module Name: StackHash_5701
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: 4000001f
Exception Offset: 046b75ba
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033
Additional Information 1: 5701
Additional Information 2: 5701071bdc29491833a7ab96965d1870
Additional Information 3: c8d0
Additional Information 4: c8d0e80632ad4cc967a76f7e9c35ca44
Please help! I cant stand iE anymore and I'm so lost without Firefox!You might try using the add-on 'NoSquint' which allows numerous zoom options specific to each page you visit & keeps your settings - https://addons.mozilla.org/en-US/firefox/addon/nosquint/
If you want to go back to 3.6x, you will find it here:
http://www.mozilla.com/en-US/firefox/all-older.html
In most cases you can simply "upgrade" (meaning downgrade) directly from the installation. It would be a good idea to save your passwords & bookmarks just to be on the safe side. -
I installed the latest version of Firefox. The home page is now a google search box. I would like to use my old sbcyahoo desktop with its icons. I am unable to make the change.
Oops. I could have been more clear, sorry.
TOOLS > OPTIONS > GENERAL tab
Under Start-up at the top of GENERAL, you have an option to type in the url or use the tabs to set your homepage to the current page.
Go to your chosen site, open OPTIONS and click 'Use current page.'
Sorry for the shorthand version previously. I blame the cat. -
I have downloaded and installed the latest version of numbers on my mac. Everytime I save and then try to reopen that document, I receive a message telling me that I need a new version of numbers. Also, when I try to sort the date column, it sorts out of order. The last version sorted fine.
Welcome to Apple Support Communities
When you install the new iWork version, the old iWork version is kept, so it looks like you are opening your old version.
To fix this, open a Finder window, choose Applications in the sidebar and drag the new Numbers version to the Dock, so you can access to it quickly. Open all documents from this version. I don't recommend you to delete the old Numbers version in case you need it.
Respecting to the second question, you will get better answers in the Numbers for OS X forum -
firefox.exe has encountered a problem and needs to close. We are sorry for the inconvenience.
I have been using firefox for years. I installed the latest version of Firefox. It worked fine for several days. Now I get the above message each time I try to start Firefox, even in safe mode. i have checked with latest antivirus softwere also.. i didn't find any thing suspicious.
== This happened ==
Every time Firefox opened
== after loading firefox 3.6.6 ==
== User Agent ==
Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US) AppleWebKit/533.4 (KHTML, like Gecko) Chrome/5.0.375.99 Safari/533.4I was having this problem few days ago,and I have fixed.Try this steps-If you have AVG antivirus so go on firefox>Tools>Add On and Disable AVG safe search and AVG tool bars too.Then restart computer.
Maybe you are looking for
-
SRM XI standard content ...SRM Server 7.0 - Outbound proxy not working
Hello All, we have integrated SRM SUS with ECC 6.0 using XI standard content XI SRMSERVER IC 7.0. With same configuration, Purchase Order has been send from ECC to SUS and PO is created successfully in SRM SUS. But, while confirming the purchase orde
-
How do I disable security settings on PDF fillable form?
The PDF fillable form was made in Word and saved as a PDF. I tried copying it then bringing into Acrobat Pro X to make it a fillable form. Saved with Enabled Features but when opened into Reader I get a security warning restricting adding text or pla
-
H.264 videos that played in Firefox 34 won't play in Firefox 35.0
We host a ton of h.264 videos in the mp4 container displayed through JW Player. We had zero problems with Firefox 34 and earlier playing these videos, the video is H.264 and the audio is AAC, the whole thing is around 500 kbit/s. They play fine on Fi
-
IWeb '08 movie playback problem on Windows
Hello, I used iWeb '08 to create a Photo Page that I've uploaded to my .Mac space. The Photo Page is mostly photos, but also contains two movie clips. One is a 1 MB .AVI file. The other one is an 8.7 MB .m4v file. When I load up the photo page in Fir
-
No INTERNET SHARING TAB in LUMIA525
I want internet sharing option in lumia 525. There is no tab of internet sharing. I feel alot of difficulty while using this product. Some apps that i download previously and also installed are worked efficiently but after uninstalling and then reins