Firefox continually gives me a "not responding" message when I try to do anything

'''bold text'''A couple of days ago I upgraded to Firefox 4.0. Beginning yesterday, Firefox opens very slowly if at all and then gives me a "not responding" message if I try to do anything. I am running Windows 7

I would recommend that you do the following as a minimum:
Power-down the modem, AirPort base station, and computer(s).
Power-up the modem; wait at least 10-15 minutes to allow it adequate time to initialize.
Power-up the AirPort base station; wait at least 5-10 minutes. Note: The AirPort's status light may continue to flash amber after it has intialized. That is because, there may be some additional configuration items necessary, like setting up wireless security, before the overall setup is completed to get a green status.
Power-up your computer(s).
If the above steps do not solve the problem, start over with step 1 above, but then perform the next steps between steps 1 & 2. above.
Disconnect the AirPort base station from the Internet broadband modem.
While all of the devices are powered-down, perform a "factory default" reset on the base station. This will get it back to its "out-of-the-box" configuration and make setting it up much easier, especially if you use the "Assist me" process within the AirPort Utility. (ref:Resetting an AirPort Base Station or Time Capsule)
After the base station resets, go ahead and power it back down.
Reconnect the AirPort base station to the Internet broadband modem. For the Extreme and Time Capsule, be sure to connect the cable to the base station's WAN (circle-of-dots) port.
Continue with step 2 in the first set of steps.
In this basic configuration, the AirPort base station will broadcast an unsecured wireless network with a Network Name (SSID) of Apple Network NNNNNN. Network clients, connected to the base station either by wire or wireless, should now be able to access the Internet through the ISP's modem. Once Internet connectivity has been verified, you can use the AirPort Utility to configure the base station for wireless security and any other desired options. Please post back your results.

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How do I make Firefox stop crashing and giving "not responding" messages. I don't want to reset it because I've got lots of extensions. Other browsers work fine

Every few minutes it gives me a "not responding" message and/or it crashes. I've checked all my add-ons, they're all updated. I've tried accessing the same websites that crash on Firefox with other browsers and it works really well. I don't want to reset it as one of the troubleshooting solutions suggest because I'd rather change to another browser than having to re-install all my add-ons. Please, is there anything that can be done to fix this?

Hello,
'''Try Firefox Safe Mode''' to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.
''(If you're not using it, switch to the Default theme.)''
* You can open Firefox 4.0+ in Safe Mode by holding the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
* Or open the Help menu and click on the '''Restart with Add-ons Disabled...''' menu item while Firefox is running.
''Once you get the pop-up, just select "'Start in Safe Mode"''
'''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one. Please follow the [[Troubleshooting extensions and themes]] article for that.
''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
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*In the settings list, you should find the ''Use hardware acceleration when available'' checkbox. Uncheck this checkbox.
*Now, restart Firefox and see if the problems persist.
Additionally, please check for updates for your graphics driver by following the steps mentioned in the following Knowledge base articles:
* [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]]
* [[Upgrade your graphics drivers to use hardware acceleration and WebGL]]
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I didn't see that I could edit the question before "I answered myself." I updated the question.

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On Tue, Aug 12, 2014 at 10:19 AM, ~graffiti <[email protected]>

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Hi Bill0212,
Have you looked at the [https://support.mozilla.org/en-US/kb/Firefox-hangs Firefox is not responding] Knowledge Base article? There is a lot of useful troubleshooting information in there. Please follow the suggestions in the article. If you still have the issue, you can post back here.
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Firefox continually gives me a "not responding" message when I try to do anything

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