Firefox crahes all the time: signature crash: @0x0 | b9bf1f2f.dll@0x2415e can anyone decypher this? x
everyday now, every time I open mozilla its sends a crash report. I go on tv replay sites (fr) and after 15mins the screen freezes but the sound carries on even when I close mozilla AND shut the computer ! help! It's getting v. irritating! the problem is occurring more and more what happening?!
Hello.
It's possible that you are having a problem with some Firefox add-on that is hindering your Firefox's normal behavior. Have you tried disabling all add-ons (just to check), to see if Firefox goes back to normal?
Whenever you have a problem with Firefox, whatever it is, you should make sure it's not caused by one (or more than one) of your installed add-ons, be it an extension, a theme or a plugin. To do that easily and cleanly, run Firefox in [http://support.mozilla.com/en-US/kb/Safe+Mode safe mode] (don't forget to select ''Disable all add-ons'' when you start safe mode). If the problem disappears, you know it's from an add-on. Disable them all in normal mode, and enable them one at a time until you find the source of the problem. See [http://support.mozilla.com/en-US/kb/Troubleshooting+extensions+and+themes this article] for information about troubleshooting extensions and themes and [https://support.mozilla.com/en-US/kb/Troubleshooting+plugins this one] for plugins.
If you need support for one of your add-ons, you'll have to contact its author.
If the problem is not disappears when all add-ons are disabled, please tell me, so we can work from there. Please have no fear of following my instructions to the line, as all can be easily undone.
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If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
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Well there are no specific details, its just the fact that it happens really a lot, sometimes few times in a row..
Intermittent problems are difficult to diagnose. Post back with your crash Report IDs (watch the video and paste only the Report IDs in your response): https://support.mozilla.com/en-US/kb/Firefox+crashes#Getting_help_with_your_crash
Also see:<br />
*http://support.mozilla.com/en-US/kb/Firefox+crashes
*http://support.mozilla.com/en-US/kb/Firefox+crashes+when+loading+certain+pages
*http://support.mozilla.com/en-US/kb/Firefox+crashes+when+you+open+it
*http://support.mozilla.com/en-US/kb/Firefox+will+not+start
*http://kb.mozillazine.org/Firefox_crashes
*http://support.mozilla.com/en-US/kb/Troubleshooting+plugins
*http://support.mozilla.com/en-US/kb/Troubleshooting+extensions+and+themes
*http://support.mozilla.com/en-US/kb/Basic+Troubleshooting
*http://support.mozilla.com/en-US/kb/Safe+Mode
<br />
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#*'''<u>Download link and other information</u>''': https://support.mozilla.com/en-US/kb/Managing+the+Flash+plugin#Updating_Flash
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== User Agent ==
Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.0; Trident/4.0; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 3.5.30729)Go to the address '''about:crashes''' and tell us your latest crash IDs. We can then look at the data specific to your crash and have a better idea of what is causing the problem.
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