Firefox crash ID bp-b6c83b3a-4594-4721-af54-0f5ed2120513 why is this hapening

Firefox crashes sometimes when I close it.

The crash report seems to be related to shutting down NSS (security device) that handles secure connections and other cryptographic services.
You can try to create a new profile as a test to check if your current profile is causing the problems.
See "Basic Troubleshooting: Make a new profile":
*https://support.mozilla.org/kb/Basic+Troubleshooting#w_8-make-a-new-profile
If the new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.
See:
*http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

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The first time I try to load video on BBC website, firefox crashes. When I restart it, the video loads. This happens EVERY TIME I start a new internet session. WHY?

I am using a mac, and every time I turn it on, load the BBC website on firefox and then try to load a video there, firefox crashes. I select restart from the two options provided, and when it reloads the BBC page, I can watch that video and any other on the site without problems. Then, if I shut the mac down and turn it on again, the problem once again occurs. Is this just a bug in firefox?

Do a clean reinstall and delete the Firefox program folder before (re)installing a fresh copy of the current Firefox release.
Download a fresh Firefox copy and save the file to the desktop.
*Firefox 20.0.x: http://www.mozilla.org/en-US/firefox/all.html
Uninstall your current Firefox version, if possible, to cleanup the Windows registry and settings in security software.
*Do NOT remove personal data when you uninstall your current Firefox version, because all profile folders will be removed and you will lose all personal data like bookmarks and passwords from profiles of other Firefox versions.
Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
*(32 bit Windows) "C:\Program Files\Mozilla Firefox\"
*(64 bit Windows) "C:\Program Files (x86)\Mozilla Firefox\"
*It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
*http://kb.mozillazine.org/Uninstalling_Firefox
Your bookmarks and other personal data are stored in the Firefox profile folder and won't be affected by an uninstall and (re)install, but make sure that "remove personal data" is NOT selected when you uninstall Firefox.
If you keep having problems then also create a new profile.
*http://kb.mozillazine.org/Profile_folder_-_Firefox
*http://kb.mozillazine.org/Profile_backup
*http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall

Firefox crashes on startup and safe mode does not work. This is not the first time this has occurred and I usually have to reinstall to correct it.

Crash id:bp-c139f06f-3d8e-4ff9-8614-323b52130920

Certain Firefox problems can be solved by performing a ''Clean reinstall''. This means you remove Firefox program files and then reinstall Firefox. Please follow these steps:
'''Note:''' You might want to print these steps or view them in another browser.
#Download the latest Desktop version of Firefox from http://www.mozilla.org and save the setup file to your computer.
#After the download finishes, close all Firefox windows (click Exit from the Firefox or File menu).
#Delete the Firefox installation folder, which is located in one of these locations, by default:
#*'''Windows:'''
#**C:\Program Files\Mozilla Firefox
#**C:\Program Files (x86)\Mozilla Firefox
#*'''Mac:''' Delete Firefox from the Applications folder.
#*'''Linux:''' If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see [[Installing Firefox on Linux]]. If you downloaded and installed the binary package from the [http://www.mozilla.org/firefox#desktop Firefox download page], simply remove the folder ''firefox'' in your home directory.
#Now, go ahead and reinstall Firefox:
##Double-click the downloaded installation file and go through the steps of the installation wizard.
##Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.
Please report back soon.

When i try and sync apple tiv and itunes it crashes my wifi connection after a few minutes - why is this and how can i overcome this please?

when i try and sync my itunes with my apple tv (1st gen) it crashes my wi-fi connection. please can anyone help on this? I do remember it saying at some point that something shared the same IP address with something else .... but i am rather clueless. Both me and my husband have macs, iphones and apple tv - but it is my itunes account that the apple tv uses if that is any help.

Here's the solution for the T-string error.
http://iweb.dailynews.webege.com/PHP_parse_error.html

Though I have Firefox set as my default browser, when I click on the Firefox icon, Bing comes up as my browser. Why is this?

If I go into my Bookmarks after Bing comes up as my browser and then click on Firefox, it comes back as my browser, but I don't like having to go through this extra step.

Some free software includes an Ask toolbar.
Try this:
(1) Disable any Ask add-on (and all other nonessential or unrecognized add-ons) on these two tabs:
orange Firefox button (or Tools menu) > Add-ons > Plugins category<br>
orange Firefox button (or Tools menu) > Add-ons > Extensions category
If you get a link above a disabled extension to restart Firefox, you can click that as the last step after completing your work on the tab.
(2) Run the Search Reset extension to switch your search providers back to Google:
https://addons.mozilla.org/en-US/firefox/addon/searchreset/
(3) If your home page was changed, see this article: [[How to set the home page]].
(4) Check for a user.js file that might override your settings the next time you start Firefox. See this article for the steps: [[How to fix preferences that won't save]].
Does that solve it? Any other vestiges to root out?

Firefox crashes when opening any Adobe pdf document from internet. This only seems to happens with firefox 6.0.2. Pls assist how to solve problem

Good day,
Please note Firefox is crashing every time I tried to open a pdf document I find in any internet webside. This is happening since I have installed Firefox 6.0.2. I temporarily solved the issue going back to Firefox 5. The problem is that my Mac installs automatically all the updates that might come from Firefox, including new or greater versions.... So, here I am again with Firefox 6.0.2 and not able to open Adobe pdf documents.....
Would you please kindly assist to fix this issue...? Please note I have systematically sent a report every time Firefox has crashed, so you might have quite a few by now!
Many thanks in advance for all your help and assistance.
Francesca.

* Preferences that have been modified are shown as '''bold (user set)'''.
* Preferences can be '''Reset to the default''' or changed via the right-click context menu.
The preferences on which Reset is greyed (not available), are they appearing in Bold Text or Normal ??

My firefox crashed when upload file on our web based application. This happen on two PC, even during firefox safe mode the problem still exist. But the problem

Dear All,
My firefox (version 23 on win 7) crashed when upload file on our internal web based application. This happen on two PC, even in firefox safe mode the problem still exist. So, my first conclusion the problem nothing to do with extension. here the crash ID https://crash-stats.mozilla.com/report/index/81220865-36c0-4e10-a484-6d27e2131023 and https://crash-stats.mozilla.com/report/index/86d2b779-9730-4d2c-b276-a86d42131023. I wonder if this happen because jquery modul in our web based application. But when I tried on my laptop, the problem dissapear. I tried to replicate same situation on different server, I mean I put the exact same application source to other server, never meet the same problem. Thus, I suspect may be it related to antivirus that installed in our network which is kaspersky. I am googling, never meet the clue.
If you meet the same problem, please help me.
I am so sorry for my poor english.
Him Him

The crashes are a problem with the winhadnt.dll file (OCular Agent from TEC Solutions Limited) as you can see in the crash reports.
*http://www.freefixer.com/library/file/winhadnt.dll-52397/

Firefox crashing all of a sudden. No idea why.

Last 10 days my Firefox app on my Android cell is crashing for no obvious reason.

hello canada1264, an you type about:crashes into the address bar of your firefox on android and paste the latest few crash ids into a reply here in the forum? thank you!

I have noticed lately that Firefox crashes a lot more frequently than before. Why? I am careful to install all Firefox updates.

Firefox has been crashing on many sites, not just Facebook. I started using Firefox years ago because of spamming issues with email. Now I get more spam than ever before and many websites crash while on them. I update the Firefox whenever there is an update. If you can't stabilize Firefox, I will be forced to go back to Internet Explorer which I do NOT like.

See:
*http://kb.mozillazine.org/Preferences_not_saved
*https://support.mozilla.com/kb/Preferences+are+not+saved
It is possible that there is a problem with the file(s) that store the extensions registry.
Delete the files extensions.* (e.g. extensions.sqlite, extensions.ini, extensions.cache) and compatibility.ini in the Firefox profile folder to reset the extensions registry.
*https://support.mozilla.com/kb/Profiles
New files will be created when required.
See "Corrupt extension files":
*http://kb.mozillazine.org/Unable_to_install_themes_or_extensions
*https://support.mozilla.com/kb/Unable+to+install+add-ons
If you see disabled, not compatible, extensions in "Tools > Add-ons > Extensions" then click the Tools button at the left side of the Search Bar (or click the "Find Updates" button in older Firefox versions) to do a compatibility check or see if there is a compatibility update available.

My videos will not run on firefox but when using Explorer everything runs fine. Why would this happen. Is there a fix or setting wrong when I use your service.

I am not sure what other details are needed. Please let me know what specifics you might need.

In order to be able to find the correct solution to your problem, we require some more non-personal information from you. Please do the following:
*Click the Firefox button at the top left, then click the ''Help'' menu and select ''Troubleshooting Information'' from the submenu. If you don't have a Firefox button, click the Help menu at the top and select ''Troubleshooting Information'' from the menu.
Now, a new tab containing your troubleshooting information should open.
*At the top of the page, you should see a button that says "Copy text to clipboard". Click it.
*Now, go back to your forum post and click inside the reply box. Press Ctrl+V to paste all the information you copied into the forum post.
If you need further information about the Troubleshooting information page, please read the article [[Use the Troubleshooting Information page to help fix Firefox issues]].
Thanks in advance for your help!

My Firefox is not loading webpages with the extention .php Why Is This and How Can I Open .php Files In Firefox?

my firefox 4 web browser is not loading web pages with the file extention .php what can i do to load .php web pages in firefox?

No, I know full well what .chm files are, and how to search for info about them. I'd rather have an answer to the specific question I asked, which I asked for specific reasons.
You seem to have ignored my question, and leapt to massive assumptions about what I "really" need, and it's puzzling that you persist with them even after I've told you your assumptions are wrong. Your answers come across as somewhat patronising, maybe intentionally so - is that what you intended? Why would you do that?

Every time I open Firefox, a second "Manage Sync" tab automatically opens. Why is this happening?

When I launch Firefox I get a tab that automatically opens bringing me to the "Manage Sync" window. Today when I launched Firefox there were two "Manage Sync" tabs. I dont know if this is an issue with 35.0.1 or not, but I just reinstalled windows on my desktop and laptop, and the tabs are automatically opening on both systems. I'm not seeing an option to stop this from happening.....whats going on?

''guigs2 [[#answer-689517|said]]''
<blockquote>
Hi stringboi,
What settings are set for your homepage when you open Firefox?
</blockquote>
My issue has been solved. It was my homepage settings. I must have set Gmail to my homepage while the "Manage Sync" tab was still open and it made both tabs my homepage =)

Firefox won't load any website/webpage at all, why is this?

The internet connection works fine. There's no error message either(like 404 error), Firefox just keep loading the page. Other browsers can still go to the internet without problem. If I close and restart Firefox, the "Firefox is already running, but is not responding" window pops up. This happened often, but not every time Firefox opened. It doesn't occur when I go to a certain website, I'm sure of that.

Check your firewall/antivirus/security suite for settings that may be causing this. If that's not it, it's possible that you are having a problem with some Firefox add-on that is hindering your Firefox's normal behavior. Have you tried disabling all add-ons (just to check), to see if Firefox goes back to normal?
Whenever you have a problem with Firefox, whatever it is, you should make sure it's not caused by one (or more than one) of your installed add-ons, be it an extension, a theme or a plugin. To do that easily and cleanly, run Firefox in [http://support.mozilla.com/en-US/kb/Safe+Mode safe mode] (don't forget to select ''Disable all add-ons'' when you start safe mode). If the problem disappears, you know it's from an add-on. Disable them all in normal mode, and enable them one at a time until you find the source of the problem. See [http://support.mozilla.com/en-US/kb/Troubleshooting+extensions+and+themes this article] for information about troubleshooting extensions and themes and [https://support.mozilla.com/en-US/kb/Troubleshooting+plugins this one] for plugins.
If you need support for one of your add-ons, you'll have to contact its author.
If the problem does not disappear when all add-ons are disabled, please tell me, so we can work from there. Please have no fear of following my instructions to the line, as all can be easily undone.

InterCheck takes up to 192% process time when I start Firefox (Safari or Sophos, or...). Why is this?

Dear Fellows,
I was surprise, as I realized that MacBook Pro was running InterChech from the Sophos Anti-Virus folder using near to 192% process time...
The fan was running on 100% all time long.
It was a big piece of work to start annother application.
I contacted Sophos support asking what to do. I didn't get a conclusive statement.
So, I'm asking you.
Anyway, after a while I killed the process.
What is the matter with InterCheck? How is possible to avoid such situations?
Thank you.
Regards,
IOS

That is not normal behavior for Sophos. Something is wrong. Did you try removing and reinstalling it? Run the Sophos Remove application (which should be in the Applications folder) to completely remove all components. Then download the most current version from the Sophos web site and reinstall it.
Alternately, you are probably fine to just remove it, provided you are following all the necessary security procedures to protect yourself from malware. See my Mac Malware Guide.

My Firefox Update fails to install everytime it tries. Why is this happening? I don'have any other version of Firefox installed.

It asks me to check if I have another version installed. I had the Beta thing but not anymore. I don't have another one. But the update simply fails to install.

Monday I ended up on the phone with Apple Support just to be sure I was doing the right thing and to check my back up info so I could be sure I didn't loose important data. They were very nice and helped me finish the process. When I told the tech that I couldn't download the new update and install from my iphone that is when I went to the computer and that's when I got this recovery mode thing on my phone. He told me there must have been a problem and that is why he thinks I couldn't down load it from the phone. I had to go to ITunes on my computer. Once we did the recovery we were able to check that I had a back up from the day before, so I didn't loose anything. He stayed with me til the process finished. I also found out I can prevent the auto sync for the future by setting the directions on that.
I am good now and my phone is operating fine, with the new update. Thank you all who commented back to me.

Firefox crash ID bp-b6c83b3a-4594-4721-af54-0f5ed2120513 why is this hapening

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