Firefox crashes 10-20 times a day. Absolutely useless for office work.
I have read all the suggestions, including restore (done; which caused all sorts of other issues with links and business use).
Nothing seems to work. Mozilla is stopping business and we're going to switch away after 10+ years if this continues.
Report ID Date Submitted
bp-9350b832-116b-442f-9c8d-01bae2150429 4/29/2015 9:36 AM
bp-2635a13b-86b7-4ff8-b044-0ccdb2150429 4/29/2015 9:20 AM
bp-eb287b58-3801-49f2-ae6d-649512150428 4/28/2015 4:51 PM
bp-b889bc7b-5dc7-4d6e-84d2-518e12150428 4/28/2015 4:25 PM
bp-61e561bb-caef-49b1-a1d6-ddafc2150428 4/28/2015 2:51 PM
bp-c43e62bd-ce0d-40c5-b1e3-cecf02150428 4/28/2015 1:06 PM
bp-9350b832-116b-442f-9c8d-01bae2150429
bp-2635a13b-86b7-4ff8-b044-0ccdb2150429
bp-eb287b58-3801-49f2-ae6d-649512150428
bp-b889bc7b-5dc7-4d6e-84d2-518e12150428
bp-61e561bb-caef-49b1-a1d6-ddafc2150428
I looked at the six most recent appear reports. Four are linked to a bug tracking entry related to a very recent update to Trusteer Rapport, and the other two do not yet appear to have a relevant diagnosis.
Mozilla has reached out to Trusteer this morning to try to figure out what is going on, but at this point, I am not aware of a solution or workaround other than to only run one of these at a time. If you do not need to access a financial institution that requires Rapport, I suggest turning it off temporarily until you do need such access, and then use a different browser for that.
Hopefully this problem can be nailed down and fixed in a few days since many people have this combination (but I don't know whether that is a realistic hope).
Similar Messages
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Facebook 1.6 and 5 Firefox crashed my system the other day! I like the 1.6 so I had to reload 4.03 now it is working again! I locked up my Facebook account for 8 hours! The program had been glitching for the past month!
I too had a HORRIBLE time with ITunes 7.0. The sound quality was absolutely terrible!! How did you recover your "Purchased Music" folder? I seem to have lost mine when I reverted back to Version 6.0.5. I also lost about 50 songs that I can't seem to find.
As a side note, when I called the Apple technical support line and spent over 45 minutes on hold before I finally got assistance, the guy I spoke to said his department had NO IDEA about the problems with Version 7.0 - I was his first call. Someone should be fired for not testing Version 7.0 thoroughly.
To anyone with problems, I suggest you call or email Apple so they are aware that this problem with Version 7.0 is widespread. Hopefully, they will actually listen to us customers, research this, and at least post some troubleshooting tips on the Apple website to help us out.
Dell Windows XP -
My Firefox crashes 2-3 times per session since I've updated to the latest version. This has NEVER happened with previous versions of Firefox. Is there a known problem with the latest version?
Hello luv2golf80, we're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash ID's to help us learn more about your crash.
#Enter about:crashes in the address bar (that's where you enter your website URL) and press Enter. You should now see a list of submitted crash reports.
#Copy the 5 most recent crash ID's that you see in the crash report window and paste them into your response here.
Thank you for your help!
More information and further troubleshooting steps can be found in the [[Firefox crashes]] article. -
Since iCloud was downloaded to my IPad, it crashes 2-3 times a day. Does anyone have any ideas? Thank you.
Have you tried disabling the sync to see if that is indeed causing the issue?
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Safari crashing a few times a day
Hi there, I'm wondering if someone can help, I have a new macbook air, and safari has started crashing a few times a day. any help would be much appreciated.
Thanks so much!
the crashlog:
Process: WebProcess [166]
Path: /System/Library/PrivateFrameworks/WebKit2.framework/WebProcess.app/Contents/Mac OS/WebProcess
Identifier: com.apple.WebProcess
Version: 8536 (8536.30.1)
Build Info: WebKit2-7536030001000000~3
Code Type: X86-64 (Native)
Parent Process: ??? [1]
User ID: 501
Date/Time: 2013-09-10 10:53:37.941 -0400
OS Version: Mac OS X 10.8.4 (12E3067)
Report Version: 10
Interval Since Last Report: 1337 sec
Crashes Since Last Report: 1
Per-App Interval Since Last Report: 1330 sec
Per-App Crashes Since Last Report: 1
Anonymous UUID: F4135F67-21AA-4A91-055F-B0A87C87D36E
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
*** error for object 0x7f81d9ac3348: incorrect checksum for freed object - object was probably modified after being freed.
Bundle controller class:
BrowserBundleController
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff8423a212 __pthread_kill + 10
1 libsystem_c.dylib 0x00007fff81942704 pthread_kill + 90
2 libsystem_c.dylib 0x00007fff81986b41 abort + 143
3 libsystem_c.dylib 0x00007fff819624b5 szone_error + 580
4 libsystem_c.dylib 0x00007fff8196386c tiny_free_list_remove_ptr + 159
5 libsystem_c.dylib 0x00007fff8195cab3 szone_free + 1983
6 com.apple.CoreFoundation 0x00007fff816e3f72 __CFBasicHashRehash + 3218
7 com.apple.CoreFoundation 0x00007fff816dc70b __CFBasicHashAddValue + 75
8 com.apple.CoreFoundation 0x00007fff816db9ed CFDictionarySetValue + 189
9 com.apple.ImageIO.framework 0x00007fff847d4845 readJFIFData + 346
10 com.apple.ImageIO.framework 0x00007fff847d3649 initImageJPEG + 4497
11 com.apple.ImageIO.framework 0x00007fff847d24aa _CGImagePluginInitJPEG + 81
12 com.apple.ImageIO.framework 0x00007fff847aaa22 makeImagePlus + 645
13 com.apple.ImageIO.framework 0x00007fff847aa02d _CGImageSourceGetPropertiesAtIndexInternal + 62
14 com.apple.ImageIO.framework 0x00007fff847a9fbb CGImageSourceCopyPropertiesAtIndex + 139
15 com.apple.WebCore 0x00007fff898ae3f2 WebCore::ImageSource::isSizeAvailable() + 178
16 com.apple.WebCore 0x00007fff898ae2e1 WebCore::BitmapImage::isSizeAvailable() + 33
17 com.apple.WebCore 0x00007fff898ae05e WebCore::BitmapImage::dataChanged(bool) + 270
18 com.apple.WebCore 0x00007fff898adee9 WebCore::Image::setData(***::PassRefPtr<WebCore::SharedBuffer>, bool) + 105
19 com.apple.WebCore 0x00007fff899c8781 WebCore::CachedImage::data(***::PassRefPtr<WebCore::SharedBuffer>, bool) + 129
20 com.apple.WebCore 0x00007fff8a03c765 WebCore::ImageDocumentParser::appendBytes(WebCore::DocumentWriter*, char const*, unsigned long) + 165
21 com.apple.WebCore 0x00007fff89ead245 WebCore::DocumentLoader::commitData(char const*, unsigned long) + 453
22 com.apple.WebKit2 0x00007fff83ece740 WebKit::WebFrameLoaderClient::committedLoad(WebCore::DocumentLoader*, char const*, int) + 60
23 com.apple.WebCore 0x00007fff8993c670 WebCore::DocumentLoader::commitLoad(char const*, int) + 144
24 com.apple.WebCore 0x00007fff8993c3e5 WebCore::ResourceLoader::didReceiveData(char const*, int, long long, bool) + 53
25 com.apple.WebCore 0x00007fff8993c306 WebCore::MainResourceLoader::didReceiveData(char const*, int, long long, bool) + 694
26 com.apple.WebCore 0x00007fff8993c01a WebCore::ResourceLoader::didReceiveData(WebCore::ResourceHandle*, char const*, int, int) + 122
27 com.apple.Foundation 0x00007fff84e53d88 __65-[NSURLConnectionInternal _withConnectionAndDelegate:onlyActive:]_block_invoke_0 + 28
28 com.apple.Foundation 0x00007fff84e53ccc -[NSURLConnectionInternal _withConnectionAndDelegate:onlyActive:] + 227
29 com.apple.Foundation 0x00007fff84e53bc8 -[NSURLConnectionInternal _withActiveConnectionAndDelegate:] + 63
30 com.apple.Foundation 0x00007fff84e5677b _NSURLConnectionDidReceiveData_LengthReceived + 86
31 com.apple.CFNetwork 0x00007fff8c5a1854 ___delegate_didReceiveDataArray_block_invoke_0 + 132
32 com.apple.CFNetwork 0x00007fff8c59454a ___withDelegateAsync_block_invoke_0 + 90
33 com.apple.CFNetwork 0x00007fff8c624f3a __block_global_1 + 28
34 com.apple.CoreFoundation 0x00007fff816ff154 CFArrayApplyFunction + 68
35 com.apple.CFNetwork 0x00007fff8c5852b4 RunloopBlockContext::perform() + 124
36 com.apple.CFNetwork 0x00007fff8c58518b MultiplexerSource::perform() + 221
37 com.apple.CoreFoundation 0x00007fff816e0b31 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 17
38 com.apple.CoreFoundation 0x00007fff816e0455 __CFRunLoopDoSources0 + 245
39 com.apple.CoreFoundation 0x00007fff817037f5 __CFRunLoopRun + 789
40 com.apple.CoreFoundation 0x00007fff817030e2 CFRunLoopRunSpecific + 290
41 com.apple.HIToolbox 0x00007fff81ee2eb4 RunCurrentEventLoopInMode + 209
42 com.apple.HIToolbox 0x00007fff81ee2c52 ReceiveNextEventCommon + 356
43 com.apple.HIToolbox 0x00007fff81ee2ae3 BlockUntilNextEventMatchingListInMode + 62
44 com.apple.AppKit 0x00007fff8ccc1533 _DPSNextEvent + 685
45 com.apple.AppKit 0x00007fff8ccc0df2 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128
46 com.apple.AppKit 0x00007fff8ccb81a3 -[NSApplication run] + 517
47 com.apple.WebCore 0x00007fff8a3394ff WebCore::RunLoop::run() + 63
48 com.apple.WebKit2 0x00007fff83f13462 WebKit::WebProcessMain(WebKit::CommandLine const&) + 2586
49 com.apple.WebKit2 0x00007fff83ed9bfd WebKitMain + 285
50 com.apple.WebProcess 0x000000010a8a4e7b 0x10a8a4000 + 3707
51 libdyld.dylib 0x00007fff81db37e1 start + 1
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff8423ad16 kevent + 10
1 libdispatch.dylib 0x00007fff8adeedea _dispatch_mgr_invoke + 883
2 libdispatch.dylib 0x00007fff8adee9ee _dispatch_mgr_thread + 54
Thread 2:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x00007fff84238686 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff84237c42 mach_msg + 70
2 com.apple.CoreFoundation 0x00007fff816fe233 __CFRunLoopServiceMachPort + 195
3 com.apple.CoreFoundation 0x00007fff81703916 __CFRunLoopRun + 1078
4 com.apple.CoreFoundation 0x00007fff817030e2 CFRunLoopRunSpecific + 290
5 com.apple.Foundation 0x00007fff84e6e546 +[NSURLConnection(Loader) _resourceLoadLoop:] + 356
6 com.apple.Foundation 0x00007fff84ecc562 __NSThread__main__ + 1345
7 libsystem_c.dylib 0x00007fff81941352 _pthread_start + 327
8 libsystem_c.dylib 0x00007fff8192dd81 thread_start + 13
Thread 3:: JavaScriptCore::BlockFree
0 libsystem_kernel.dylib 0x00007fff8423a0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff81945b99 _pthread_cond_wait + 869
2 com.apple.JavaScriptCore 0x00007fff8ab54b66 ***::ThreadCondition::timedWait(***::Mutex&, double) + 118
3 com.apple.JavaScriptCore 0x00007fff8ad77bfa JSC::BlockAllocator::blockFreeingThreadMain() + 90
4 com.apple.JavaScriptCore 0x00007fff8ad8d25f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_c.dylib 0x00007fff81941352 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff8192dd81 thread_start + 13
Thread 4:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff8423a0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff81945b99 _pthread_cond_wait + 869
2 com.apple.JavaScriptCore 0x00007fff8acda9d4 JSC::SlotVisitor::drainFromShared(JSC::SlotVisitor::SharedDrainMode) + 212
3 com.apple.JavaScriptCore 0x00007fff8acda8b6 JSC::MarkStackThreadSharedData::markingThreadMain() + 214
4 com.apple.JavaScriptCore 0x00007fff8ad8d25f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_c.dylib 0x00007fff81941352 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff8192dd81 thread_start + 13
Thread 5:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff8423a0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff81945b99 _pthread_cond_wait + 869
2 com.apple.JavaScriptCore 0x00007fff8acda9d4 JSC::SlotVisitor::drainFromShared(JSC::SlotVisitor::SharedDrainMode) + 212
3 com.apple.JavaScriptCore 0x00007fff8acda8b6 JSC::MarkStackThreadSharedData::markingThreadMain() + 214
4 com.apple.JavaScriptCore 0x00007fff8ad8d25f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_c.dylib 0x00007fff81941352 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff8192dd81 thread_start + 13
Thread 6:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff8423a0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff81945b99 _pthread_cond_wait + 869
2 com.apple.JavaScriptCore 0x00007fff8acda9d4 JSC::SlotVisitor::drainFromShared(JSC::SlotVisitor::SharedDrainMode) + 212
3 com.apple.JavaScriptCore 0x00007fff8acda8b6 JSC::MarkStackThreadSharedData::markingThreadMain() + 214
4 com.apple.JavaScriptCore 0x00007fff8ad8d25f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_c.dylib 0x00007fff81941352 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff8192dd81 thread_start + 13
Thread 7:: WebCore: Scrolling
0 libsystem_kernel.dylib 0x00007fff84238686 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff84237c42 mach_msg + 70
2 com.apple.CoreFoundation 0x00007fff816fe233 __CFRunLoopServiceMachPort + 195
3 com.apple.CoreFoundation 0x00007fff81703916 __CFRunLoopRun + 1078
4 com.apple.CoreFoundation 0x00007fff817030e2 CFRunLoopRunSpecific + 290
5 com.apple.CoreFoundation 0x00007fff81711dd1 CFRunLoopRun + 97
6 com.apple.WebCore 0x00007fff8a34e5e1 WebCore::ScrollingThread::initializeRunLoop() + 273
7 com.apple.JavaScriptCore 0x00007fff8ad8d25f ***::wtfThreadEntryPoint(void*) + 15
8 libsystem_c.dylib 0x00007fff81941352 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff8192dd81 thread_start + 13
Thread 8:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x00007fff8423a322 __select + 10
1 com.apple.CoreFoundation 0x00007fff81742f46 __CFSocketManager + 1302
2 libsystem_c.dylib 0x00007fff81941352 _pthread_start + 327
3 libsystem_c.dylib 0x00007fff8192dd81 thread_start + 13
Thread 9:: JavaScriptCore::BlockFree
0 libsystem_kernel.dylib 0x00007fff8423a0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff81945b99 _pthread_cond_wait + 869
2 com.apple.JavaScriptCore 0x00007fff8ab54b66 ***::ThreadCondition::timedWait(***::Mutex&, double) + 118
3 com.apple.JavaScriptCore 0x00007fff8ad77bfa JSC::BlockAllocator::blockFreeingThreadMain() + 90
4 com.apple.JavaScriptCore 0x00007fff8ad8d25f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_c.dylib 0x00007fff81941352 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff8192dd81 thread_start + 13
Thread 10:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff8423a0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff81945b99 _pthread_cond_wait + 869
2 com.apple.JavaScriptCore 0x00007fff8acda9d4 JSC::SlotVisitor::drainFromShared(JSC::SlotVisitor::SharedDrainMode) + 212
3 com.apple.JavaScriptCore 0x00007fff8acda8b6 JSC::MarkStackThreadSharedData::markingThreadMain() + 214
4 com.apple.JavaScriptCore 0x00007fff8ad8d25f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_c.dylib 0x00007fff81941352 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff8192dd81 thread_start + 13
Thread 11:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff8423a0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff81945b99 _pthread_cond_wait + 869
2 com.apple.JavaScriptCore 0x00007fff8acda9d4 JSC::SlotVisitor::drainFromShared(JSC::SlotVisitor::SharedDrainMode) + 212
3 com.apple.JavaScriptCore 0x00007fff8acda8b6 JSC::MarkStackThreadSharedData::markingThreadMain() + 214
4 com.apple.JavaScriptCore 0x00007fff8ad8d25f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_c.dylib 0x00007fff81941352 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff8192dd81 thread_start + 13
Thread 12:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff8423a0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff81945b99 _pthread_cond_wait + 869
2 com.apple.JavaScriptCore 0x00007fff8acda9d4 JSC::SlotVisitor::drainFromShared(JSC::SlotVisitor::SharedDrainMode) + 212
3 com.apple.JavaScriptCore 0x00007fff8acda8b6 JSC::MarkStackThreadSharedData::markingThreadMain() + 214
4 com.apple.JavaScriptCore 0x00007fff8ad8d25f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_c.dylib 0x00007fff81941352 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff8192dd81 thread_start + 13
Thread 13:: WebCore: LocalStorage
0 libsystem_kernel.dylib 0x00007fff8423a0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff81945b99 _pthread_cond_wait + 869
2 com.apple.JavaScriptCore 0x00007fff8ab54b2d ***::ThreadCondition::timedWait(***::Mutex&, double) + 61
3 com.apple.WebCore 0x00007fff8a373d01 ***::PassOwnPtr<WebCore::StorageTask> ***::MessageQueue<WebCore::StorageTask>::waitForMessageFilteredWithTimeout<bool (WebCore::StorageTask*)>(***::MessageQueueWaitResult&, bool (&)(WebCore::StorageTask*), double) + 81
4 com.apple.WebCore 0x00007fff898c412a WebCore::StorageThread::threadEntryPoint() + 154
5 com.apple.JavaScriptCore 0x00007fff8ad8d25f ***::wtfThreadEntryPoint(void*) + 15
6 libsystem_c.dylib 0x00007fff81941352 _pthread_start + 327
7 libsystem_c.dylib 0x00007fff8192dd81 thread_start + 13
Thread 14:: WebCore: LocalStorage
0 libsystem_kernel.dylib 0x00007fff8423a0fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff81945b99 _pthread_cond_wait + 869
2 com.apple.JavaScriptCore 0x00007fff8ab54b2d ***::ThreadCondition::timedWait(***::Mutex&, double) + 61
3 com.apple.WebCore 0x00007fff8a373d01 ***::PassOwnPtr<WebCore::StorageTask> ***::MessageQueue<WebCore::StorageTask>::waitForMessageFilteredWithTimeout<bool (WebCore::StorageTask*)>(***::MessageQueueWaitResult&, bool (&)(WebCore::StorageTask*), double) + 81
4 com.apple.WebCore 0x00007fff898c412a WebCore::StorageThread::threadEntryPoint() + 154
5 com.apple.JavaScriptCore 0x00007fff8ad8d25f ***::wtfThreadEntryPoint(void*) + 15
6 libsystem_c.dylib 0x00007fff81941352 _pthread_start + 327
7 libsystem_c.dylib 0x00007fff8192dd81 thread_start + 13
Thread 15:
0 libsystem_kernel.dylib 0x00007fff8423a6d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff81943afc _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff819438c3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff8192dd71 start_wqthread + 13
Thread 16:
0 libsystem_kernel.dylib 0x00007fff8423a6d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff81943afc _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff819438c3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff8192dd71 start_wqthread + 13
Thread 17:
0 libsystem_kernel.dylib 0x00007fff8423a6d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff81943afc _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff819438c3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff8192dd71 start_wqthread + 13
Thread 18:
0 libsystem_kernel.dylib 0x00007fff8423a6d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff81943afc _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff819438c3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff8192dd71 start_wqthread + 13
Thread 19:
0 libsystem_kernel.dylib 0x00007fff8423a6d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff81943afc _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff819438c3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff8192dd71 start_wqthread + 13
Thread 20:
0 libsystem_kernel.dylib 0x00007fff8423a6d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff81943afc _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff819438c3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff8192dd71 start_wqthread + 13
Thread 21:
0 libsystem_kernel.dylib 0x00007fff8423a6d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff81943afc _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff819438c3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff8192dd71 start_wqthread + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000000000006 rcx: 0x00007fff55358c48 rdx: 0x0000000000000000
rdi: 0x0000000000000303 rsi: 0x0000000000000006 rbp: 0x00007fff55358c70 rsp: 0x00007fff55358c48
r8: 0x00007fff71718278 r9: 0x00000000fffffff0 r10: 0x0000000020000000 r11: 0x0000000000000206
r12: 0x000000010a8a8000 r13: 0x00007f81d9ac3348 r14: 0x00007fff71719180 r15: 0x0000000000000000
rip: 0x00007fff8423a212 rfl: 0x0000000000000206 cr2: 0x00007fff71711ff0
Logical CPU: 0
Binary Images:
0x10a8a4000 - 0x10a8a4fff com.apple.WebProcess (8536 - 8536.30.1) <F967F09F-969C-3788-9376-7B4067F402B4> /System/Library/PrivateFrameworks/WebKit2.framework/WebProcess.app/Contents/Mac OS/WebProcess
0x10a8af000 - 0x10a8affff WebProcessShim.dylib (7536.30.1) <15AC7990-1B63-3AD9-905F-7331C901A578> /System/Library/PrivateFrameworks/WebKit2.framework/WebProcess.app/Contents/Mac OS/WebProcessShim.dylib
0x14c0cf000 - 0x14c0d0ff7 ATSHI.dylib (341.1) <6860AB9D-27E6-3516-91BF-05E4B9E8A8F0> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/ATSHI.dylib
0x14d22b000 - 0x14d241fff com.apple.WebInspector (8536 - 8536.30) <7DD903D1-505E-34D3-835A-15BE44CC49B6> /System/Library/PrivateFrameworks/WebInspector.framework/Versions/A/WebInspecto r
0x14f9b5000 - 0x14fb73fff GLEngine (8.9.2) <BDADE644-DCCE-3343-9A4D-11BE82A2732E> /System/Library/Frameworks/OpenGL.framework/Resources/GLEngine.bundle/GLEngine
0x14fbaa000 - 0x14fd1afff libGLProgrammability.dylib (8.9.2) <DA21E4A5-D989-370D-8558-CB275E899D9E> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
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0x7fff85199000 - 0x7fff851adfff com.apple.speech.synthesis.framework (4.1.12 - 4.1.12) <94EDF2AB-809C-3D15-BED5-7AD45B2A7C16> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x7fff851ae000 - 0x7fff8571eff7 com.apple.CoreAUC (6.22.03 - 6.22.03) <A77BC97A-B695-3F7E-8696-5B2357C2726B> /System/Library/PrivateFrameworks/CoreAUC.framework/Versions/A/CoreAUC
0x7fff8571f000 - 0x7fff8577bfff com.apple.QuickLookFramework (4.0 - 555.5) <8B9EAC35-98F3-3BF0-8B15-3A5FE39F150A> /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
0x7fff8577c000 - 0x7fff8578eff7 libz.1.dylib (43) <2A1551E8-A272-3DE5-B692-955974FE1416> /usr/lib/libz.1.dylib
0x7fff8578f000 - 0x7fff8579cff7 com.apple.NetAuth (4.0 - 4.0) <F5BC7D7D-AF28-3C83-A674-DADA48FF7810> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
0x7fff8579d000 - 0x7fff857e0ff7 com.apple.bom (12.0 - 192) <0BF1F2D2-3648-36B7-BE4B-551A0173209B> /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
0x7fff857e1000 - 0x7fff8587bfff libvMisc.dylib (380.6) <714336EA-1C0E-3735-B31C-19DFDAAF6221> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x7fff85884000 - 0x7fff8589fff7 com.apple.frameworks.preferencepanes (15.1 - 15.1) <8A3CDC5B-9FA5-32EB-A066-F19874193B92> /System/Library/Frameworks/PreferencePanes.framework/Versions/A/PreferencePanes
0x7fff858a0000 - 0x7fff858ceff7 libsystem_m.dylib (3022.6) <B434BE5C-25AB-3EBD-BAA7-5304B34E3441> /usr/lib/system/libsystem_m.dylib
0x7fff85912000 - 0x7fff85915fff com.apple.help (1.3.2 - 42) <343904FE-3022-3573-97D6-5FE17F8643BA> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x7fff861cc000 - 0x7fff861f6ff7 com.apple.CoreVideo (1.8 - 99.4) <E5082966-6D81-3973-A05A-38AA5B85F886> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x7fff861f7000 - 0x7fff861fdff7 libunwind.dylib (35.1) <21703D36-2DAB-3D8B-8442-EAAB23C060D3> /usr/lib/system/libunwind.dylib
0x7fff861fe000 - 0x7fff8663afef com.apple.VideoToolbox (1.0 - 926.104) <9231E12F-3D46-3F3D-B24F-6E16127E5909> /System/Library/Frameworks/VideoToolbox.framework/Versions/A/VideoToolbox
0x7fff8665e000 - 0x7fff8667efff libPng.dylib (850) <203C43BF-FAD3-3CCB-81D5-F2770E36338B> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
0x7fff8667f000 - 0x7fff866b9fff com.apple.framework.internetaccounts (2.1 - 210) <546769AA-C561-3C17-8E8E-4E65A700E2F1> /System/Library/PrivateFrameworks/InternetAccounts.framework/Versions/A/Interne tAccounts
0x7fff866ba000 - 0x7fff866ecfff com.apple.framework.Admin (12.2 - 12.2) <C61706AD-6952-3B8D-B926-330506F45339> /System/Library/PrivateFrameworks/Admin.framework/Versions/A/Admin
0x7fff866ed000 - 0x7fff8673cfff com.apple.framework.CoreWiFi (1.3 - 130.13) <936E609D-7D65-3247-9BF9-50DDF473A8A7> /System/Library/Frameworks/CoreWiFi.framework/Versions/A/CoreWiFi
0x7fff86932000 - 0x7fff869bfff7 com.apple.SearchKit (1.4.0 - 1.4.0) <C7F43889-F8BF-3CB9-AD66-11AEFCBCEDE7> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x7fff869c0000 - 0x7fff869e1ff7 libCRFSuite.dylib (33) <736ABE58-8DED-3289-A042-C25AF7AE5B23> /usr/lib/libCRFSuite.dylib
0x7fff86a72000 - 0x7fff86a9afff libJPEG.dylib (850) <DC750E1E-BD07-339B-A4A6-D86BFE969F68> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x7fff86a9b000 - 0x7fff86d5ffff com.apple.AddressBook.framework (7.1 - 1170) <63D95895-BF13-3C5D-8C82-C6C24252B596> /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
0x7fff86d60000 - 0x7fff87031ff7 com.apple.security (7.0 - 55179.13) <AB71A089-131E-3741-87BD-AFF70639B07F> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x7fff87032000 - 0x7fff87539ff7 com.apple.Safari.framework (8536 - 8536.30.1) <516208B6-FC54-357C-B3E3-161F0EA7A5F7> /System/Library/PrivateFrameworks/Safari.framework/Versions/A/Safari
0x7fff8753a000 - 0x7fff87546fff libCSync.A.dylib (332) <47466CF6-EB5C-3312-9E24-178F4410A92B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x7fff876a3000 - 0x7fff876aeff7 com.apple.ProtocolBuffer (2 - 104) <3270C172-1437-3080-9E53-3E2DCA9AE2EC> /System/Library/PrivateFrameworks/ProtocolBuffer.framework/Versions/A/ProtocolB uffer
0x7fff876af000 - 0x7fff876f7fff libcurl.4.dylib (69.2) <EBDBF42D-E4A6-3D05-A76B-2817D79D59E2> /usr/lib/libcurl.4.dylib
0x7fff876f8000 - 0x7fff87706fff libcommonCrypto.dylib (60027) <BAAFE0C9-BB86-3CA7-88C0-E3CBA98DA06F> /usr/lib/system/libcommonCrypto.dylib
0x7fff87707000 - 0x7fff8781f92f libobjc.A.dylib (532.2) <90D31928-F48D-3E37-874F-220A51FD9E37> /usr/lib/libobjc.A.dylib
0x7fff87820000 - 0x7fff8786aff7 libGLU.dylib (8.9.2) <639733CD-CAFB-3C10-995A-96B4F4285AAE> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x7fff8786b000 - 0x7fff87870fff libcache.dylib (57) <65187C6E-3FBF-3EB8-A1AA-389445E2984D> /usr/lib/system/libcache.dylib
0x7fff878cc000 - 0x7fff8799eff7 com.apple.CoreText (260.0 - 275.16) <5BFC1D67-6A6F-38BC-9D90-9C712684EDAC> /System/Library/Frameworks/CoreText.framework/Versions/A/CoreText
0x7fff88185000 - 0x7fff88189fff libCGXType.A.dylib (332) <17C8DD17-B3CB-3633-B252-C368AE51204C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXType.A.dylib
0x7fff8818a000 - 0x7fff8818efff libCoreVMClient.dylib (32.5) <DB009CD4-BB0E-3331-BBB4-A118781D193F> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
0x7fff8818f000 - 0x7fff88586fff libLAPACK.dylib (1073.4) <D632EC8B-2BA0-3853-800A-20DA00A1091C> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x7fff885a2000 - 0x7fff885a3ff7 libSystem.B.dylib (169.3) <AE5C5927-6C60-367F-BB7A-55AA351275F9> /usr/lib/libSystem.B.dylib
0x7fff885a4000 - 0x7fff885aafff libmacho.dylib (829) <BF332AD9-E89F-387E-92A4-6E1AB74BD4D9> /usr/lib/system/libmacho.dylib
0x7fff885c3000 - 0x7fff8860fff7 libauto.dylib (185.4) <D047EBE3-4AA1-3C82-AC7A-F9D3AF0D9A74> /usr/lib/libauto.dylib
0x7fff88610000 - 0x7fff88612ff7 libunc.dylib (25) <92805328-CD36-34FF-9436-571AB0485072> /usr/lib/system/libunc.dylib
0x7fff88621000 - 0x7fff8871efff libsqlite3.dylib (138.1) <ADE9CB98-D77D-300C-A32A-556B7440769F> /usr/lib/libsqlite3.dylib
0x7fff8871f000 - 0x7fff887aefff libCoreStorage.dylib (296.16.1) <A6C8D869-A790-3308-BDC5-4B14E5D524FE> /usr/lib/libCoreStorage.dylib
0x7fff887af000 - 0x7fff88a2aff7 com.apple.RawCamera.bundle (4.08 - 707) <1DC4305D-C8FE-3680-BE23-937A58F4BD71> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
0x7fff88a34000 - 0x7fff88b54fff com.apple.desktopservices (1.7.4 - 1.7.4) <B52AA243-BBF1-38FC-8CBD-3BC41FA3FC1B> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x7fff88b55000 - 0x7fff88b89fff com.apple.securityinterface (6.0 - 55024.4) <614C9B8E-2056-3A41-9A01-DAF74C97CC43> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
0x7fff88b8a000 - 0x7fff88c3bfff com.apple.LaunchServices (539.9 - 539.9) <07FC6766-778E-3479-8F28-D2C9917E1DD1> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x7fff88c3c000 - 0x7fff88c40ff7 com.apple.TCC (1.0 - 1) <F2F3B753-FC73-3543-8BBE-859FDBB4D6A6> /System/Library/PrivateFrameworks/TCC.framework/Versions/A/TCC
0x7fff88c41000 - 0x7fff88c72ff7 com.apple.DictionaryServices (1.2 - 184.4) <FB0540FF-5034-3591-A28D-6887FBC220F7> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
0x7fff88c73000 - 0x7fff88de4ff7 com.apple.QTKit (7.7.1 - 2599.31) <1CBAB8B9-E335-33E3-B442-60105D265CB7> /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
0x7fff88de5000 - 0x7fff88de9fff com.apple.IOSurface (86.0.4 - 86.0.4) <26F01CD4-B76B-37A3-989D-66E8140542B3> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x7fff88e41000 - 0x7fff88feffff com.apple.QuartzCore (1.8 - 304.3) <CBB9906D-9511-3C44-AE3D-149E8B52B8F4> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x7fff88ff0000 - 0x7fff88ff0fff com.apple.quartzframework (1.5 - 1.5) <6403C982-0D45-37EE-A0F0-0EF8BCFEF440> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x7fff88ff1000 - 0x7fff8904dfff com.apple.corelocation (1239.40 - 1239.40) <2F743CD8-A9F5-3375-A3B0-BB0D756FC239> /System/Library/Frameworks/CoreLocation.framework/Versions/A/CoreLocation
0x7fff8904e000 - 0x7fff8905bfff libbz2.1.0.dylib (29) <CE9785E8-B535-3504-B392-82F0064D9AF2> /usr/lib/libbz2.1.0.dylib
0x7fff89078000 - 0x7fff89113fff com.apple.CoreSymbolication (3.0 - 117) <50716F74-41C2-3BB9-AC16-12C4D4C2DD1E> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSy mbolication
0x7fff89114000 - 0x7fff89116fff com.apple.securityhi (4.0 - 55002) <A91F8981-ECB6-3B65-A7BA-8DCBD9CCE3D5> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x7fff89117000 - 0x7fff89134ff7 com.apple.openscripting (1.3.6 - 148.3) <C008F56A-1E01-3D4C-A9AF-97799D0FAE69> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x7fff89141000 - 0x7fff89243fff libcrypto.0.9.8.dylib (47.1) <1DBD5EEA-25BD-34FB-AF94-480623B66BBB> /usr/lib/libcrypto.0.9.8.dylib
0x7fff8924d000 - 0x7fff8924eff7 libdnsinfo.dylib (453.19) <14202FFB-C3CA-3FCC-94B0-14611BF8692D> /usr/lib/system/libdnsinfo.dylib
0x7fff8924f000 - 0x7fff8944ffff libicucore.A.dylib (491.11.3) <5783D305-04E8-3D17-94F7-1CEAFA975240> /usr/lib/libicucore.A.dylib
0x7fff89450000 - 0x7fff8946fff7 com.apple.ChunkingLibrary (2.0 - 133.3) <8BEC9AFB-DCAA-37E8-A5AB-24422B234ECF> /System/Library/PrivateFrameworks/ChunkingLibrary.framework/Versions/A/Chunking Library
0x7fff89533000 - 0x7fff895f0ff7 com.apple.ColorSync (4.8.0 - 4.8.0) <6CE333AE-EDDB-3768-9598-9DB38041DC55> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x7fff8961c000 - 0x7fff89648ff7 libRIP.A.dylib (332) <D26BC320-B415-3C4D-B57F-D525FC361BB2> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x7fff89657000 - 0x7fff897f2fef com.apple.vImage (6.0 - 6.0) <FAE13169-295A-33A5-8E6B-7C2CC1407FA7> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x7fff897f3000 - 0x7fff89821fff com.apple.CoreServicesInternal (154.3 - 154.3) <A293D1E9-3254-370E-9CA1-2B5D95042C75> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/Versions/A/Cor eServicesInternal
0x7fff89822000 - 0x7fff89829fff libGFXShared.dylib (8.9.2) <BDC81FC6-0AE7-37ED-BF94-960769DD8479> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
0x7fff8982a000 - 0x7fff89840fff com.apple.MultitouchSupport.framework (237.4 - 237.4) <0F7FEE29-161B-3D8E-BE91-308CBD354461> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport
0x7fff89841000 - 0x7fff898a4fff com.apple.audio.CoreAudio (4.1.2 - 4.1.2) <FEAB83AB-1DE5-3813-BA48-7A7F2374CCF0> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x7fff898a5000 - 0x7fff8a864ff7 com.apple.WebCore (8536 - 8536.30.2) <19CE00B7-A187-3961-9B3D-9E0B9D7B71AB> /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
0x7fff8a87a000 - 0x7fff8a87efff libMatch.1.dylib (17) <E10E50F3-25F8-3B9B-AA11-923E40F5FFDD> /usr/lib/libMatch.1.dylib
0x7fff8a87f000 - 0x7fff8a8a1ff7 com.apple.Kerberos (2.0 - 1) <C49B8820-34ED-39D7-A407-A3E854153556> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x7fff8a8a2000 - 0x7fff8a8a2fff com.apple.vecLib (3.Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, or by corruption of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. Note: If FileVault is enabled on some models, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including sound output and Wi-Fi on certain iMacs. The next normal boot may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of steps 1 and 2. -
How come I have to restore my iPod 3+4 times a day to get it to work?
I got my new iPod Classic (160gb) last thursday and was able to load every song I have finally last night after trying all weekend long. I also have to restore it about 3-4 times a day to get it to work at all. Am I doing something wrong here?
I'm having the same issue. I load music on, the iPod (160gb Classic, purchased last Sunday) freezes and once ejected (via the "safe" method to remove iPod), my iPod does not recognise any music. I restore, complete the process, load music on which is recognised, continue to load - and whammo - iPod no longer recognises that any tracks have been loaded.
Something is obviously wrong. In order to return this to the Apple Store in London, will I need to book an appointment at the Genius bar?? Or simply explain my issue to one of the sales staff. I plan on printing out and taking with me a couple of threads in this forum.
Cheers. -
Distiller will suddenly close/crash the *SECOND* time I open a file for converting to PDF.
The subject heading says it all: Distiller will suddenly close/crash the *SECOND* time I open a file for converting to PDF.
But I think I have a clue why this is happening. Typically, I use Distiller to convert EPS or PS files into PDFs. Also, almost without fail, I embed the required fonts (exclusively Type 1) directly into the EPS/PS files (using the required PFA format) so no local fonts on my computer are needed to be looked for by Distiller to be embedded in the resulting PDF; they're already in the EPS/PS files.
But yesterday, I attempted to convert some EPS/PS files to PDFs using Distiller in which I had NOT embedded the Type 1 fonts (in PFA format, of course) in the source EPS/PS files. The first such conversion would work (in which I select "Open" and choose an EPS/PS file for conversion), but after that initial conversion, the *SECOND* time I clicked on "Open" (open file), Distiller would immediately close/crash.
I then searched the web for answers, and discovered some people were having trouble getting Distiller to initialize if any of their computer system fonts were read-only. So, I went back to my EPS/PS files and embedded the required Type 1 (PFA format) fonts into them, and then—magically—Distiller worked without a hitch: I could open and convert any number of them in succession, with Distiller never closing/crashing.
So, I concluded the reason that Distiller had been crashing upon the second attempted opening of a file (again, simply by pressing the "open" button to search for a file to convert, *not* after selecting a file) must have had something to do with Distiller scanning my computer's installed fonts when there was no embedded PFA font to reference, and a read-only font on my system was causing the problem. However, I looked in the two logical places where my fonts should be located (c:\psfonts and c:\windows\fonts), but found *no* font files' attributes set to "read-only" So, I'm stumped.
I'm using Distiller Pro 10.1.1316 (acrodist.exe) on a Win 8.1 machine. I've found similar posts, going back to 2004, about Distiller immediately crashing after opening when some fonts are read-only; I haven't yet found a post about anyone successfully using Distiller to convert one EPS or PS file to PDF, and then having the program crash when the "Open" button is pressed subsequently. Any clues, anyone?Never heard about the crash and that does not sound normal. Be sure to do the updates to Acrobat in case that resolves the issue. You might also check the font settings in the settings file and check to ignore the error if the font can not be embedded and Distiller should use what it considers to be the closest system font.
-
Firefox keeps crashing..mulitple times per day.. I am using a sony vaio 64 bit
Firefox crashes multiple times per day... I have a sony vaio 64 bit..please help
<pre><nowiki>bp-4e85dcbf-ac0f-4ef3-86e1-8634f2140415 4/15/2014 4:33 PM
bp-b5a62516-31af-4298-8ff5-df55a2131226 12/25/2013 6:31 PM
bp-04a92a13-d6b3-47f7-aa37-b56d72131217 12/16/2013 10:21 PM
bp-5c85cb00-9db0-4eb1-80d6-23a872131215 12/14/2013 4:02 PM
bp-99643734-7769-471a-8d36-cc0ab2131213 12/13/2013 12:09 PM
bp-025073e7-7a73-4236-bc01-2c5eb2131213 12/12/2013 7:07 PM
bp-82bfde0a-531f-4faa-b4bc-957862131128 11/27/2013 11:40 PM
bp-ec72d9f0-930d-417f-a446-425cb2131117 11/17/2013 2:50 PM
bp-3fb585c9-b797-458a-a849-bc2c92131109 11/8/2013 8:24 PM
bp-e4ce1523-c5fa-4017-9174-466812131010 10/9/2013 5:16 PM
bp-caf97d83-9489-444b-ba57-28e5e2130918 9/17/2013 8:15 PM
bp-c62a7e4c-180c-47c8-926b-b91ec2130911 9/10/2013 8:05 PM
bp-e3535f33-e11d-42bf-97e9-7dc1a2130826 8/25/2013 7:28 PM
</nowiki></pre> -
Firefox crashes all the time - Windows 8 (64bits)
Hello,
I'm having a problem with Firefox: it crashes all the time.
Here's the two last crash reports:
bp-172c899f-5e3f-49bd-a2c1-3058b2150411 11/04/2015 11:24
bp-9d6582d8-3214-4855-8800-6e9372150411 11/04/2015 10:59
I really like firefox and I hope I won't have to move to another browser.
Thank you in advance.The crash report shows;
Signature msvcr120.dll
What were you doing at the time?
Please post the crash reports for the last 5 days.
Some added toolbar and anti-virus add-ons are known to cause
Firefox issues. '''Disable All of them.'''
Start '''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Firefox in Safe Mode]''' {web Link} by holding down the '''<Shift><br> ''(Mac Options)'' ''' key, and then starting Firefox. Is the problem still there? -
I have no idea why, but Firefox started to close itself about 2-3 times a day. It works about 5 hours and after closes itself. When I open it again it is saying: "Its embarrassing..." and asks me if I want to open all the tabs I had.
It is very annoying. I tried to reset Firefox, but it did not help.None of those crash report seem to be recent. The reason they are not starting with bp- is because that they have not been submitted. You have to click each report individually to submit the report in order for us to be able to pull up the report. I'm going to suggest a clean reinstall though.
Certain Firefox problems can be solved by performing a ''Clean reinstall''. This means you remove Firefox program files and then reinstall Firefox. Please follow these steps:
'''Note:''' You might want to print these steps or view them in another browser.
#Download the latest Desktop version of Firefox from http://www.mozilla.org and save the setup file to your computer.
#After the download finishes, close all Firefox windows (click Exit from the Firefox or File menu).
#Delete the Firefox installation folder, which is located in one of these locations, by default:
#*'''Windows:'''
#**C:\Program Files\Mozilla Firefox
#**C:\Program Files (x86)\Mozilla Firefox
#*'''Mac:''' Delete Firefox from the Applications folder.
#*'''Linux:''' If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see [[Installing Firefox on Linux]]. If you downloaded and installed the binary package from the [http://www.mozilla.org/firefox#desktop Firefox download page], simply remove the folder ''firefox'' in your home directory.
#Now, go ahead and reinstall Firefox:
##Double-click the downloaded installation file and go through the steps of the installation wizard.
##Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.
More information about reinstalling Firefox can be found [https://support.mozilla.org/en-US/kb/troubleshoot-and-diagnose-firefox-problems?esab=a&s=troubleshooting&r=3&as=s#w_5-reinstall-firefox here].
<b>WARNING:</b> Do not run Firefox's uninstaller or use a third party remover as part of this process, because that could permanently delete your Firefox data, including but not limited to, extensions, cache, cookies, bookmarks, personal settings and saved passwords. <u>These cannot be recovered unless they have been backed up to an external device!</u>
Please report back to see if this helped you!
Thank you. -
Just installed Mavericks and my computer crashes 4-5 times a day now.
Hi. Just a few days ago I finally gave in and upgraded to Mavericks (10.9.5) from 10.6.8 as there was some software that I needed to use that necessitated the upgrade. Since I've upgraded, my MacBook Pro crashes at least 4-5 times daily. I am not doing anything unusual when it occurs. Usually typing an email, or switching between tabs in Safari or clicking save on a word file. In another post I was introduced to an app called Etrecheck which seemed to me to be a fine way to show all the Mac geniuses on this forum whats going with my computer (unfortunately I am not savvy enough to look through it and understand what's going on). I've posted the report below. Maybe someone can help me figure out what's causing my computer to crash?
The next time it happens I can also copy the report that shows up after the crash and post it as well. Many thanks in advance.
Problem description:
Since I downloaded Mavericks (10.9.5) my computer crashes randomly 4-5 times per day.
EtreCheck version: 2.0.4 (89)
Report generated October 15, 2014 at 8:07:20 AM EDT
Hardware Information: ℹ️
MacBook Pro (15-inch, Mid 2010) (Verified)
MacBook Pro - model: MacBookPro6,2
1 2.66 GHz Intel Core i7 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1067 MHz ok
BANK 1/DIMM0
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics - VRAM: 288 MB
Color LCD 1680 x 1050
NVIDIA GeForce GT 330M - VRAM: 512 MB
System Software: ℹ️
OS X 10.9.5 (13F34) - Uptime: 9:9:52
Disk Information: ℹ️
ST9500420ASG disk0 : (500.11 GB)
S.M.A.R.T. Status: Verified
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / [Startup]: 499.25 GB (75.82 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
MATSHITADVD-R UJ-898
USB Information: ℹ️
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Internal Memory Card Reader
Apple Inc. Built-in iSight
Apple Computer, Inc. IR Receiver
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Applications/Toast 6 Titanium.app
[not loaded] com.roxio.TDIXController (1.2) Support
/System/Library/Extensions
[loaded] com.Cycling74.driver.Soundflower (1.5.1) Support
[not loaded] com.IKMultimedia.driver.StompIO1 (1.0.0) Support
[not loaded] com.digidesign.fwfamily.driver (8.0.5f2) Support
[loaded] com.digidesign.iokit.DigiDal (8.0.5f2) Support
[not loaded] com.digidesign.mbox2.boot.driver (8.0.5f2) Support
[not loaded] com.digidesign.mbox2.driver (8.0.5f2) Support
[not loaded] com.digidesign.usb.elevenrack.driver (1.0.1) Support
[not loaded] com.frontierdesign.iokit.alphatrack (1.4.1f1) Support
[not loaded] com.ikmultimedia.driver.StealthPedal (1.0.0) Support
[not loaded] com.paceap.kext.pacesupport.master (5.9 - SDK 10.6) Support
/System/Library/Extensions/PACESupportFamily.kext/Contents/PlugIns
[not loaded] com.paceap.kext.pacesupport.leopard (5.9 - SDK 10.4) Support
[not loaded] com.paceap.kext.pacesupport.panther (5.9 - SDK 10.-1) Support
[loaded] com.paceap.kext.pacesupport.snowleopard (5.9 - SDK 10.6) Support
[not loaded] com.paceap.kext.pacesupport.tiger (5.9 - SDK 10.4) Support
Startup Items: ℹ️
Digidesign Mbox 2: Path: /Library/StartupItems/Digidesign Mbox 2
DigidesignLoader: Path: /Library/StartupItems/DigidesignLoader
Qmaster: Path: /Library/StartupItems/Qmaster
Startup items are obsolete and will not work in future versions of OS X
Launch Agents: ℹ️
[running] com.amazon.sendtokindle.launcher.plist Support
[running] com.eastwest.server.plist Support
[running] com.frontierdesign.alphatrack.daemon.plist Support
[running] com.sony.PMBPortable.AutoRun.plist Support
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist Support
[running] com.digidesign.elevenrack.helper.plist Support
[running] com.digidesign.fwfamily.helper.plist Support
[running] com.paceap.eden.licensed.plist Support
[loaded] PACESupport.plist Support
User Launch Agents: ℹ️
[invalid?] com.amazon.cloud-player.plist Support
[loaded] com.google.keystone.agent.plist Support
User Login Items: ℹ️
iTunesHelper UNKNOWN (missing value)
Dropbox Application (/Applications/Dropbox.app)
TomTomHOMERunner ApplicationHidden (/Users/[redacted]/Library/Application Support/TomTom HOME/TomTomHOMERunner.app)
Android File Transfer Agent Application (/Users/[redacted]/Library/Application Support/Google/Android File Transfer/Android File Transfer Agent.app)
Internet Plug-ins: ℹ️
WidevineMediaOptimizer: Version: 6.0.0.12757 - SDK 10.7 Support
FlashPlayer-10.6: Version: 15.0.0.152 - SDK 10.6 Support
Default Browser: Version: 537 - SDK 10.9
Flash Player: Version: 15.0.0.152 - SDK 10.6 Mismatch! Adobe recommends 15.0.0.189
QuickTime Plugin: Version: 7.7.3
CitrixICAClientPlugIn: Version: 11.2.0 Support
OfficeLiveBrowserPlugin: Version: 12.3.6 Support
iLokClientHelper: Version: 3.4 Support
iPhotoPhotocast: Version: 7.0
User Internet Plug-ins: ℹ️
WebEx64: Version: 1.0 - SDK 10.6 Support
Audio Plug-ins: ℹ️
DVCPROHDAudio: Version: 1.3
JackRouter: Version: JackRouter Support
Digidesign CoreAudio: Version: 8.0.5 Support
3rd Party Preference Panes: ℹ️
Citrix Online Plug-in Support
Digidesign Eleven Rack Support
DigidesignMbox2 Support
Digidesign Mbox 2 Pro Support
Flash Player Support
Perian Support
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
10% com.apple.WebKit.Networking
7% fontd
2% com.apple.WebKit.Plugin.64
1% WindowServer
0% configd
Top Processes by Memory: ℹ️
172 MB com.apple.WebKit.WebContent
125 MB WindowServer
112 MB softwareupdated
86 MB Safari
82 MB Mail
Virtual Memory Information: ℹ️
25 MB Free RAM
1.46 GB Active RAM
1.45 GB Inactive RAM
856 MB Wired RAM
2.11 GB Page-ins
414 MB Page-outsSure enough the computer just crashed a few minutes after posting. Here's the report after the computer rebooted:
Anonymous UUID: 40656744-595E-FDB7-F6E9-0497F4D35619
Wed Oct 15 08:27:05 2014
panic(cpu 0 caller 0xffffff7f9fa95f7c): "GPU Panic: [<None>] 5 3 7f 0 0 0 0 3 : NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xc0000000 0xffffff80c5ad5000 0x0a5480a2, D0, P3/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.6.22/src/Apple MuxControl/kext/GPUPanic.cpp:127
Backtrace (CPU 0), Frame : Return Address
0xffffff80b3abaf80 : 0xffffff801d622f79
0xffffff80b3abb000 : 0xffffff7f9fa95f7c
0xffffff80b3abb0d0 : 0xffffff7f9e11bf1b
0xffffff80b3abb190 : 0xffffff7f9e1e550a
0xffffff80b3abb1d0 : 0xffffff7f9e1e557a
0xffffff80b3abb240 : 0xffffff7f9e464056
0xffffff80b3abb370 : 0xffffff7f9e208ba9
0xffffff80b3abb390 : 0xffffff7f9e12296d
0xffffff80b3abb440 : 0xffffff7f9e120478
0xffffff80b3abb640 : 0xffffff7f9e121dc7
0xffffff80b3abb710 : 0xffffff7f9f086e1d
0xffffff80b3abb890 : 0xffffff7f9f086823
0xffffff80b3abb8a0 : 0xffffff7f9f04baf0
0xffffff80b3abb8b0 : 0xffffff7f9f04bb65
0xffffff80b3abb8c0 : 0xffffff7f9f037c51
0xffffff80b3abb8e0 : 0xffffff7f9f036fd9
0xffffff80b3abba60 : 0xffffff7f9f066940
0xffffff80b3abbb20 : 0xffffff7f9f035ad9
0xffffff80b3abbb70 : 0xffffff801dacf146
0xffffff80b3abbb90 : 0xffffff801dad0741
0xffffff80b3abbbf0 : 0xffffff801dace1af
0xffffff80b3abbd40 : 0xffffff801d6b6998
0xffffff80b3abbe50 : 0xffffff801d626bc1
0xffffff80b3abbe80 : 0xffffff801d6139c5
0xffffff80b3abbef0 : 0xffffff801d61e013
0xffffff80b3abbf70 : 0xffffff801d6c9b9d
0xffffff80b3abbfb0 : 0xffffff801d6f4196
Kernel Extensions in backtrace:
com.apple.nvidia.classic.NVDAResmanTesla(8.2.4)[D61B2BB9-4289-318D-9197-5E1E13B 1FF32]@0xffffff7f9e0cc000->0xffffff7f9e334fff
dependency: com.apple.iokit.IOPCIFamily(2.9)[2852ACFE-FD28-3C37-9B39-885201BB8D25]@0xffffff 7f9dcbf000
dependency: com.apple.iokit.IONDRVSupport(2.4.1)[D41125CE-69BD-32E7-9B1D-4E83431662DD]@0xff ffff7f9e0bc000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[75D81741-64C1-3941-ADFA-9D6B6C434EE4]@0 xffffff7f9e079000
com.apple.nvidia.classic.NVDANV50HalTesla(8.2.4)[B0E6AAA7-E970-3D81-8B43-145D56 A3A4AC]@0xffffff7f9e33f000->0xffffff7f9e5e8fff
dependency: com.apple.nvidia.classic.NVDAResmanTesla(8.2.4)[D61B2BB9-4289-318D-9197-5E1E13B 1FF32]@0xffffff7f9e0cc000
dependency: com.apple.iokit.IOPCIFamily(2.9)[2852ACFE-FD28-3C37-9B39-885201BB8D25]@0xffffff 7f9dcbf000
com.apple.GeForceTesla(8.2.4)[B0074750-2FC6-3E26-BEA0-5AD5469686CF]@0xffffff7f9 f024000->0xffffff7f9f0eefff
dependency: com.apple.iokit.IOPCIFamily(2.9)[2852ACFE-FD28-3C37-9B39-885201BB8D25]@0xffffff 7f9dcbf000
dependency: com.apple.iokit.IONDRVSupport(2.4.1)[D41125CE-69BD-32E7-9B1D-4E83431662DD]@0xff ffff7f9e0bc000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[75D81741-64C1-3941-ADFA-9D6B6C434EE4]@0 xffffff7f9e079000
dependency: com.apple.nvidia.classic.NVDAResmanTesla(8.2.4)[D61B2BB9-4289-318D-9197-5E1E13B 1FF32]@0xffffff7f9e0cc000
com.apple.driver.AppleMuxControl(3.6.22)[32862231-50BC-3AF6-87A2-703321AE4F90]@ 0xffffff7f9fa87000->0xffffff7f9fa9afff
dependency: com.apple.driver.AppleGraphicsControl(3.6.22)[AA46D551-BE0F-33DA-93A3-8F46197BB 36F]@0xffffff7f9fa7f000
dependency: com.apple.iokit.IOACPIFamily(1.4)[045D5D6F-AD1E-36DB-A249-A346E2B48E54]@0xfffff f7f9df7f000
dependency: com.apple.iokit.IOPCIFamily(2.9)[2852ACFE-FD28-3C37-9B39-885201BB8D25]@0xffffff 7f9dcbf000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[75D81741-64C1-3941-ADFA-9D6B6C434EE4]@0 xffffff7f9e079000
dependency: com.apple.driver.AppleBacklightExpert(1.0.4)[80899285-3952-30DA-A0F9-357C51E104 CF]@0xffffff7f9fa82000
BSD process name corresponding to current thread: WindowServer
Mac OS version:
13F34
Kernel version:
Darwin Kernel Version 13.4.0: Sun Aug 17 19:50:11 PDT 2014; root:xnu-2422.115.4~1/RELEASE_X86_64
Kernel UUID: 9477416E-7BCA-3679-AF97-E1EAAD3DD5A0
Kernel slide: 0x000000001d400000
Kernel text base: 0xffffff801d600000
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 8076473822747
last loaded kext at 654256352755: com.apple.filesystems.smbfs 2.0.3 (addr 0xffffff7f9fb9f000, size 335872)
last unloaded kext at 334416608476: com.apple.driver.AppleUSBUHCI 656.4.1 (addr 0xffffff7f9e8bd000, size 65536)
loaded kexts:
com.paceap.kext.pacesupport.snowleopard 5.9
com.Cycling74.driver.Soundflower 1.5.1
com.digidesign.iokit.DigiDal 8.0.5f2
com.apple.filesystems.smbfs 2.0.3
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.iokit.IOBluetoothSerialManager 4.2.7f3
com.apple.driver.AGPM 100.14.34
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleMikeyDriver 2.6.3f4
com.apple.driver.AppleHDA 2.6.3f4
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleLPC 1.7.0
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleMuxControl 3.6.22
com.apple.driver.AppleIntelHDGraphics 8.2.4
com.apple.driver.AppleIntelHDGraphicsFB 8.2.4
com.apple.GeForceTesla 8.2.4
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.driver.AppleMCCSControl 1.2.5
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.7f3
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.SMCMotionSensor 3.0.4d1
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.driver.AppleUSBCardReader 3.4.1
com.apple.driver.AppleIRController 325.7
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeLZVN 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.iokit.SCSITaskUserClient 3.6.7
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.6.0
com.apple.driver.AppleUSBHub 683.4.0
com.apple.driver.AppleFWOHCI 5.0.2
com.apple.iokit.AppleBCM5701Ethernet 3.8.1b2
com.apple.driver.AirPort.Brcm4331 700.20.22
com.apple.driver.AppleUSBEHCI 660.4.0
com.apple.driver.AppleAHCIPort 3.0.5
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 217.92.1
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.AppleIntelCPUPowerManagement 217.92.1
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.AppleGraphicsDeviceControl 3.6.22
com.apple.driver.DspFuncLib 2.6.3f4
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOFireWireIP 2.2.6
com.apple.iokit.IOAudioFamily 1.9.7fc2
com.apple.kext.OSvKernDSPLib 1.14
com.apple.iokit.IOSurface 91.1
com.apple.iokit.IOBluetoothFamily 4.2.7f3
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.AppleGraphicsControl 3.6.22
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.nvidia.classic.NVDANV50HalTesla 8.2.4
com.apple.driver.AppleSMBusController 1.0.12d1
com.apple.nvidia.classic.NVDAResmanTesla 8.2.4
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.7f3
com.apple.driver.AppleHDAController 2.6.3f4
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.iokit.IOHDAFamily 2.6.3f4
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.7.1d6
com.apple.driver.AppleSMC 3.1.8
com.apple.driver.AppleUSBMultitouch 240.10
com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.7
com.apple.iokit.IOUSBMassStorageClass 3.6.0
com.apple.iokit.IOUSBHIDDriver 660.4.0
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBComposite 656.4.1
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.6.7
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.6.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.7
com.apple.iokit.IOUSBUserClient 660.4.2
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IOEthernetAVBController 1.0.3b4
com.apple.driver.mDNSOffloadUserClient 1.0.1b5
com.apple.iokit.IO80211Family 640.36
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOAHCIFamily 2.6.5
com.apple.iokit.IOUSBFamily 686.4.1
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.11.1
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 23
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0
Model: MacBookPro6,2, BootROM MBP61.0057.B0C, 2 processors, Intel Core i7, 2.66 GHz, 4 GB, SMC 1.58f17
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x802C, 0x31364A53463235363634485A2D3147314631
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x802C, 0x31364A53463235363634485A2D3147314631
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.100.22)
Bluetooth: Version 4.2.7f3 14616, 3 services, 23 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: ST9500420ASG, 500.11 GB
Serial ATA Device: MATSHITADVD-R UJ-898
USB Device: Hub
USB Device: BRCM2070 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Internal Memory Card Reader
USB Device: Apple Internal Keyboard / Trackpad
USB Device: Hub
USB Device: Built-in iSight
USB Device: IR Receiver
Thunderbolt Bus: -
I uninstalled firefox and reinstalled removed all the plug ins I also made sure that I deleted the programs folder and everything. I even uninstalled and reinstalled adobe flash and it is still crashing all the time.
Extensions
Problematic extensions may cause crashes. Start in Firefox Safe Mode and click "Continue in Safe Mode". This will help determine if an extension is causing the problem, since Safe Mode disables all extensions.
Note: If Firefox also crashes in Firefox Safe Mode, then an extension is not the problem and you should skip to the next section.
If Firefox no longer crashes when you run in Firefox Safe Mode, go to the Add-ons Manager Extensions list, click the Disable button for every extension, and restart Firefox normally. If the crashes no longer occur when you run Firefox in normal mode with all extensions disabled, one of your extensions was causing Firefox to crash. Try re-enabling them one at a time, to find the problem extension.
If disabling all extensions and restarting Firefox in normal mode doesn't resolve the crash problem:
In Firefox 4 and above, Firefox Safe Mode also disables hardware acceleration, so the problem could be a video device or driver issue (see below). Try unchecking the option to use hardware acceleration in Firefox ("Tools -> Options -> Advanced / General").
Firefox Safe Mode also disables the JavaScript JIT compiler. In Firefox 4 or above, try setting javascript.options.methodjit.* preferences to false in about:config ( see below).
[https://support.mozilla.org/en-US/questions/936150 Firefox Crashes] -
Firefox crashes all the time. I have a hard time getting on my own site
Why is fire fox crashing all the time. I can't even get into my own web site, and when I do get in My plugins crash, but only on fire fox on EX it works fine. but I don't want to change, I would have to readjust my site of over 2000 pages, I have checked my plugins and they are all up to date, Can you fix this problem
Wes Roettger
http://www.asian-dove.com
[email protected]See also [[firefox crashes]] we will need crash IDs normally to find the cause of most crashes.
Note also a few problems with new crashes at present in Firefox 10 especially at startup (and maybe some in Firefox 9) see also general comments in my post [/questions/917748#answer-308124] -
What is going on with this phone!? The interface restarts several times a day, sometimes 4-5 times in under 15 minutes!
If I run WebOS doctor it will be okay for a while, but eventually it will start crashing once in a while and return to this frequency. Because of that, I don't think this is a hardware issue, so I don't think getting a new phone would fix this. It happens whether or not I root the phone. I have edited /etc/event.d/LunaSysMgr to do verbose logging to log files, a different one for each process. However, these don't show a lot.
What can I do to figure out what is causing Luna to crash?
Post relates to: Pre p100eww (Sprint)Jesse,
I had this same issue with my Pre -- it was totally maddening. The good news is though that I finally figured out what it was... it took me like 3 trips to the Sprint store and a replacment phone to figure it out though. Basically, for me it was a battery issue, which unfortunately, many Sprint stores will just assume that the battery is loose and put in an extra shim to keep the battery tight. This for me (and I presume for you) doesn't help. This is because it is a issue w/ the battery itself, not that the battery is loose. Try going to the store and have them actually test the battery itself. I'll bet that it's bad and a replacement battery will do the trick.
Just for your reference, here are some of the "symptoms" my phone had:
- random reboots and shutdowns (even when plugged into USB power)
- reboots continued even after adding battery "shim".
- reboots were not reproduceable w/ "physical" stimulus, like shaking, opening/closing the slider.
- Sometimes, even after being on the Touchstone charger all evening, the battery would only be partially charged. (this didn't happen often, and seemed to be somewhat random)
- after doing full wipe w/ WebOSDoctor, issue remains.
Lastly, one good test would be, if someone else you know has a Pre, to switch batteries w/ them and see if their Pre starting having the same reboot issues.
Good luck, and I hope this helps!
Message Edited by etarina on 12-03-2009 05:12 PM -
Finder & software becomes unresponsive (Crash?) multiple times a day...
It happens out of nowhere about 2-3 times a day. Basically everything slows down to a halt. The only way to stop it is to restart the computer by holding down the power button. Not sure why this is happening since I usually don't have anything running other than a browser. Super frustrating.
It's a Macbook Pro Retina with Mountain Lion. It's a work computer with a locked firmware, so I can't do any diagnostics on startup.
Any help from a pro would be greatly appreciated.That sounds really annoying. I am no great expert but I think there are quite a lot of possible causes. There is a lengthy thread at:
https://discussions.apple.com/thread/4147113?start=45&tstart=0
that will probably give you lots of ideas for things to check, e.g.
- do you have any USB devices plugged in at the time?
- some people have had success changing the Finder default preference to open their Home folder rather than "All my files", etc.
See the thread above for more ideas. Hope you can get it sorted. If it's a work computer, perhaps you can ask work for IT support?
Ivan
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