Firefox crashes after clicking icon
A couple of days ago firefox stopped working on my computer. (Windows 7, SP1, 64 bit) the issue is that the program crashes before it even opens. when you click the icon on the task bar, the box shows up around the icon showing that it is opening, but before any window opens, the box disappears and firefox doesn't open.
I have tried uninstalling and reinstalling multiple times.
Start '''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Firefox in Safe Mode]''' {web Link} by holding down the '''<Shift ''(Mac Options)'' >''' key, and then starting Firefox. Is the problem still there?
Stay in Safe Mode.
In the address bar, type '''about:crashes'''<enter>.''' Note:''' If any reports do not
have '''BP''' in front of the numbers, click it and select '''Submit'''.
Using your mouse, '''mark''' the most '''resent 7 - 10''' crash reports, and
'''copy''' them. Now go to the reply box below and '''paste''' them in.
If you can't get Firefox to open, you will have to do this the hard way.
'''https://support.mozilla.org/en-US/kb/mozillacrashreporter'''
Open the file browser / explorer on your computer. '''Note:''' You may have to
enable '''Show Hidden Folders / Files.''' Enter this in the address bar;
'''Windows:''' %APPDATA%\Mozilla\Firefox\Crash Reports\submitted
'''Win 7/Vista:''' C:\Users\'''<username>'''\AppData\Roaming\Mozilla\Firefox\Crash Reports\submitted
'''Win XP/2000:''' C:\Documents and Settings\'''<username>'''\Application Data\Mozilla\Firefox\Crash Reports\submitted
'''Mac OS:''' /Users/'''<username>'''/Library/Application Support/Firefox/Crash Reports/submitted
'''Linux:''' /home/'''<username>'''/.mozilla/firefox/Crash Reports/submitted
Copy the last '''5-7 Recent File Names''' in the folder.
Post the information in the reply box below.
Type '''about:preferences#advanced'''<Enter> in the address bar.
Under '''Advanced,''' Select '''Network.'''
Look for '''Configure How Firefox Connects''' and press the '''Settings''' button.
Check the settings.
Some problems occurs when your Internet security program was set
to trust the previous version of Firefox, but no longer recognizes your
updated version as trusted. Now how to fix the problem: To allow
Firefox to connect to the Internet again;
* Make sure your Internet security software is up-to-date (i.e. you are running the latest version).
* Remove Firefox from your program's list of trusted or recognized programs. For detailed instructions, see
'''[https://support.mozilla.org/en-US/kb/configure-firewalls-so-firefox-can-access-internet Configure firewalls so that Firefox can access the Internet.]''' {web link}
Similar Messages
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Firefox crashes after few seconds
I have WIN 7 64bit , since last update i.e 33.0 version, i am facing a problem that firefox crashes after few seconds . I troubleshoot the same as mentioned on your site but it doesn't work ........
kindly help .......We're sorry to hear that Firefox is crashing. [[Troubleshoot Firefox issues using Safe Mode|Firefox Safe Mode]] is a troubleshooting mode that turns off some settings, disables most add-ons (extensions and themes).
If Firefox is open, you can restart in Firefox Safe Mode from the Help menu:
* Click the menu button [[Image:New Fx Menu]], click Help [[Image:Help-29]] and select ''Restart with Add-ons Disabled''.
If Firefox is not running, you can start Firefox in Safe Mode as follows:
* On Windows: Hold the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
When the Firefox Safe Mode window appears, select "Start in Safe Mode".<br>
[[Image:Safe Mode Fx 15 - Win]]
'''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one. Please follow the [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]] article to find the cause.
''To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
Can you also try disabling hardware acceleration to see if that fixes your problem? You might need to restart Firefox in order for this to take effect, so save all work first (e.g., mail you are composing, online documents you're editing, etc.).
Then perform these steps:
#Open Firefox ''Options'' window as follows:
#* Click the menu button [[Image:New Fx Menu]] and select ''Options''.
#In the Firefox Options (or Preferences) window, click the ''Advanced'' tab, then select ''General''.
#In the settings list, you should find the ''Use hardware acceleration when available'' checkbox. Uncheck this checkbox.
#Now, restart Firefox and see if the problems persist.
Additionally, please check for updates for your graphics driver by following the steps mentioned in the following Knowledge base articles:
* [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]]
* [[Upgrade your graphics drivers to use hardware acceleration and WebGL]]
If the above did not solve it, please follow the steps below to provide us crash IDs to help us learn more about your crash.
#Enter ''about:crashes'' in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
#Copy the '''5''' most recent Report IDs that start with '''bp-''' and then go back to your forum question and paste that into the "Post a Reply" box. (Please don't take a screenshot of your crashes, just copy and paste the ID's. The below image is just an example of what your Firefox screen should look like)
[[Image:aboutcrashesFx29|width=520]]
<br><br>
Thank you for your help!
If you don't have enough time to go to that page and collect the crash reports:
#Press the following shortcut to get a Run window: [Windows] + [R]. This should bring up a window that contains a text field.
#In that text field, enter %APPDATA% and press Enter. An explorer window should open.
#From that explorer window, double-click on the ''Mozilla'' folder, then double-click on ''Firefox'' and then on ''Crash reports''. Double-click on ''submitted''.
#Now, you should see a list of files that contain reports. Go to ''View'' > ''Arrange Icons by'' > ''Modified'' to get the most recent files at the top of the window.
#Open the most recent 5 files with a text editor and copy the IDs.
#Paste each ID with '''bp-''' into the reply window on the forums.
Thanks in advance!
You can find more information and troubleshooting steps in the [[Firefox crashes]] article or in the [[Firefox crashes - Troubleshoot, prevent and get help fixing crashes]] article. -
I installed v. 3.6.15 on 3/21/2011. Since then Firefox crashes when clicking on random e-mails in my inbox. I am running v. 10.6.7 on my iMac which I installed on 3/29/2011. I am running Java v. 10.6, Update 4, which was installed on 3/10/2011. My Adobe reader was just updated to v. 9.4.3. My iMac desktop is not quite 2 years old. When this problem occurs, everything clears off the screen. I get a message "Firefox quit unexpectedly. When I click on 'Reopen', I get the message: "Well, this is embarrassing. Firefox is having troubl recovering your windows and tabs. This is usually caused by a recently opened web page. (Don't know what that means) There are no 'Crash ID(s), because everything disappears from the screen. Could someone send instructions via e-mail on what to do? I am 73 years old and do not know a lot about computers.
Hi their firefox has updated to 4.0 [http://www.mozilla.com/en-US/firefox/features/ 4.0 Features] Please can you try the following for me
[[Firefox crashes]] -
ITunes Crashes after clicking iTunes Store but updated with the latest version
iTunes Crashes after clicking iTunes Store. iTunes is updated with latest version still it didn't helped, have uninstalled & reinstalled.
Provide some resoultionHello energeticbala
Continue your troubleshooting with the article below for issues with iTunes crashing. Try opening it in Safe Mode and go to the iTunes Store to see if it stills works. The article will go on to troubleshoot if it user specific or system wide.
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/ts1717
Regards,
-Norm G. -
Am running Firefox 3.6.10. Am having problems with Firefox crashing after upgrading to Kaspersky Internet Security 2011. Anyone else having same problem. Oh, BTW am still using Windows XP operating system.
The latest flash player release is 11,0,1,152.
Can you upgrade to this version and see whether the crash stil exists?
Go to get.adobe.com/flashplayer to download and install flash player.
In case you need direct link to installer/uninstaller, please go to http://forums.adobe.com/message/3952360#3952360 to find them.
saranlee wrote:
My computer crashes repeatedly and I get the message pages are not responding do you want to stop, and/or shockwave is not responding do you want to stop. I have Windows XP Service Pack 3, I am having the same issues whether I use Internet Explorer, Google Chrome, or Mozilla Firefox. My HP Pavilion Desktop has 504 MB of Ram and I am using high speed internet connection. Because it was crashing so much, I used the uninstall program for Flash player to uninstall Flash, I checked my registry and removed anything I saw that was Flash. I then uninstalled Google Chrome and Mozilla Firefox, then I reinstalled the most recent versions from their websites. I did the same for FlashPlayer and Shockwave Flash. I went to the Adobe website and had them check to see if it was working and it shows I have FlashPlayer 10.3.181.36. The page that shows which version of flash player goes with Windows XP states that I should have 10.3.181.34 (This is what I thought I had before I updated, I was having the same problems). When I went into my computer to see what version I have, it shows 11.5.9.620 Activex and both Flash Player and Flash Player Object is listed as 10.3.181.34. My firewall for Windows is set to medium. I also am running Norton Internet Security. It takes anywhere from 3-6minutes for some of my games to load, and I have to refresh at least 3-4 times in order to play. When I do start to play it freezes frequently and I use escape to free it up. This has been going on for a month. I have no idea what to do. I am not very computer savy and I have been learning as I go. -
Firefox crash after launch
after i install firefox - first time automaticaly open the browser after installing everything is fine.
after i close it and try to open it for the second time - i got this bizzare thing (see pic attached) stuck in the top left corner and its not responding.
tried reboot, reinstall, install somewhere else ... nothing
what should i do?''sefi112 [[#question-1052360|said]]''
<blockquote>
Firefox crash after launch
after i install firefox - first time automaticaly open the browser after installing everything is fine.
after i close it and try to open it for the second time - i got this bizzare thing (see pic attached) stuck in the top left corner and its not responding.
tried reboot, reinstall, install somewhere else ... nothing
what should i do?
</blockquote> -
Safari still crashes after clicking into a password field
We are having a similar problem to this post: Safari crashes after clicking into a password field for a page that is embedded within Facebook but we have version 10.9.4 OS and the lastest version of Safari - 7.0.6. It does not happen when the page is not within Facebook so it seems to be related to the fact that it is iframed in?
Steps to reproduce:
Go here: https://www.facebook.com/glenwoodsprings?sk=app_212077615474453&app_data=3-GLWD
Like the page
Click on "Login/Signup" and select "Create an account"
When clicking into the password field, Safari crashes.
Any ideas? Much appreciated...Process: com.apple.WebKit.WebContent [79232]
Path: /System/Library/
StagedFrameworks/Safari/WebKit2.framework/Versions/A/XPCServices/com.apple.WebKi t.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent
Identifier: com.apple.WebKit.WebContent
Version: 9537 (9537.78.2)
Build Info: WebKit2-7537078002000000~3
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: Safari [79224]
User ID: 501
Date/Time: 2014-08-25 10:26:58.963 -0400
OS Version: Mac OS X 10.9.4 (13E28)
Report Version: 11
Sleep/Wake UUID: 4D84CED1-7F31-44BA-8627-CCBB41EA6BCB
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000
VM Regions Near 0:
-->
__TEXT 000000010a729000-000000010a72a000 [ 4K] r-x/rwx SM=COW /System/Library/StagedFrameworks/Safari/WebKit2.framework/Versions/A/XPCService s/com.apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent
Application Specific Information:
Bundle controller class:
BrowserBundleController
Process Model:
Multiple Web Processes
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.apple.Safari.framework 0x00000001112dd222 Safari::WK::BundleFrame::jsWrapper(Safari::WK::BundleNodeHandle const&, Safari::WK::BundleScriptWorld const&) const + 12
1 com.apple.Safari.framework 0x00000001115396d4 -[WBSFormMetadataController getMetadataForTextField:inFrame:textFieldMetadata:formMetadata:canAutoComplete: ] + 107
2 com.apple.Safari.framework 0x0000000111395d7f -[FormMetadataController passwordFieldFocused:inFrame:] + 63
3 com.apple.Safari.framework 0x000000011153a001 -[WBSFormMetadataController textFieldFocused:inFrame:] + 186
4 com.apple.Safari.framework 0x00000001112def20 Safari::WK::didFocusTextField(OpaqueWKBundlePage const*, OpaqueWKBundleNodeHandle const*, OpaqueWKBundleFrame const*, void const*) + 97
5 com.apple.WebKit2 0x000000010a7ac1b4 WebKit::InjectedBundlePageFormClient::didFocusTextField(WebKit::WebPage*, WebCore::HTMLInputElement*, WebKit::WebFrame*) + 72
6 com.apple.WebCore 0x000000010b322d6a WebCore::Document::setFocusedElement(***::PassRefPtr<WebCore::Element>, WebCore::FocusDirection) + 1754
7 com.apple.WebCore 0x000000010b2621b5 WebCore::FocusController::setFocusedElement(WebCore::Element*, ***::PassRefPtr<WebCore::Frame>, WebCore::FocusDirection) + 1029
8 com.apple.WebCore 0x000000010b25ad7a WebCore::EventHandler::dispatchMouseEvent(***::AtomicString const&, WebCore::Node*, bool, int, WebCore::PlatformMouseEvent const&, bool) + 698
9 com.apple.WebCore 0x000000010b261230 WebCore::EventHandler::handleMousePressEvent(WebCore::PlatformMouseEvent const&) + 1552
10 com.apple.WebCore 0x000000010b4d264d WebCore::EventHandler::passMousePressEventToSubframe(WebCore::MouseEventWithHit TestResults&, WebCore::Frame*) + 77
11 com.apple.WebCore 0x000000010b260ebd WebCore::EventHandler::handleMousePressEvent(WebCore::PlatformMouseEvent const&) + 669
12 com.apple.WebKit2 0x000000010a7ad278 WebKit::handleMouseEvent(WebKit::WebMouseEvent const&, WebKit::WebPage*, bool) + 207
13 com.apple.WebKit2 0x000000010a7ad16d WebKit::WebPage::mouseEvent(WebKit::WebMouseEvent const&) + 221
14 com.apple.WebKit2 0x000000010a7acf2a void CoreIPC::handleMessage<Messages::WebPage::MouseEvent, WebKit::WebPage, void (WebKit::WebPage::*)(WebKit::WebMouseEvent const&)>(CoreIPC::MessageDecoder&, WebKit::WebPage*, void (WebKit::WebPage::*)(WebKit::WebMouseEvent const&)) + 83
15 com.apple.WebKit2 0x000000010a77b5a8 WebKit::WebPage::didReceiveWebPageMessage(CoreIPC::Connection*, CoreIPC::MessageDecoder&) + 1248
16 com.apple.WebKit2 0x000000010a76519b CoreIPC::MessageReceiverMap::dispatchMessage(CoreIPC::Connection*, CoreIPC::MessageDecoder&) + 125
17 com.apple.WebKit2 0x000000010a765080 WebKit::WebProcess::didReceiveMessage(CoreIPC::Connection*, CoreIPC::MessageDecoder&) + 28
18 com.apple.WebKit2 0x000000010a764fe9 CoreIPC::Connection::dispatchMessage(***::PassOwnPtr<CoreIPC::MessageDecoder>) + 101
19 com.apple.WebKit2 0x000000010a764f12 CoreIPC::Connection::dispatchOneMessage() + 106
20 com.apple.WebCore 0x000000010afac8fe WebCore::RunLoop::performWork() + 270
21 com.apple.WebCore 0x000000010afac7d2 WebCore::RunLoop::performWork(void*) + 34
22 com.apple.CoreFoundation 0x00007fff8b4d45b1 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 17
23 com.apple.CoreFoundation 0x00007fff8b4c5c62 __CFRunLoopDoSources0 + 242
24 com.apple.CoreFoundation 0x00007fff8b4c53ef __CFRunLoopRun + 831
25 com.apple.CoreFoundation 0x00007fff8b4c4e75 CFRunLoopRunSpecific + 309
26 com.apple.HIToolbox 0x00007fff8221ba0d RunCurrentEventLoopInMode + 226
27 com.apple.HIToolbox 0x00007fff8221b7b7 ReceiveNextEventCommon + 479
28 com.apple.HIToolbox 0x00007fff8221b5bc _BlockUntilNextEventMatchingListInModeWithFilter + 65
29 com.apple.AppKit 0x00007fff857f024e _DPSNextEvent + 1434
30 com.apple.AppKit 0x00007fff857ef89b -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 122
31 com.apple.AppKit 0x00007fff857e399c -[NSApplication run] + 553
32 com.apple.AppKit 0x00007fff857ce783 NSApplicationMain + 940
33 com.apple.XPCService 0x00007fff8382ac0f _xpc_main + 385
34 libxpc.dylib 0x00007fff8dcf1bde xpc_main + 399
35 com.apple.WebKit.WebContent 0x000000010a729ba0 0x10a729000 + 2976
36 libdyld.dylib 0x00007fff8be795fd start + 1
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff82bfc662 kevent64 + 10
1 libdispatch.dylib 0x00007fff82e64421 _dispatch_mgr_invoke + 239
2 libdispatch.dylib 0x00007fff82e64136 _dispatch_mgr_thread + 52
Thread 2:
0 libsystem_kernel.dylib 0x00007fff82bfbe6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff87fabf08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff87faefb9 start_wqthread + 13
Thread 3:
0 libsystem_kernel.dylib 0x00007fff82bf7a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff82bf6d18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff8b4c5f15 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff8b4c5539 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff8b4c4e75 CFRunLoopRunSpecific + 309
5 com.apple.AppKit 0x00007fff8599005e _NSEventThread + 144
6 libsystem_pthread.dylib 0x00007fff87faa899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff87faa72a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff87faefc9 thread_start + 13
Thread 4:: WebCore: Scrolling
0 libsystem_kernel.dylib 0x00007fff82bf7a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff82bf6d18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff8b4c5f15 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff8b4c5539 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff8b4c4e75 CFRunLoopRunSpecific + 309
5 com.apple.CoreFoundation 0x00007fff8b57a811 CFRunLoopRun + 97
6 com.apple.WebCore 0x000000010b0593b4 WebCore::ScrollingThread::initializeRunLoop() + 244
7 com.apple.JavaScriptCore 0x000000010ab18f4f ***::wtfThreadEntryPoint(void*) + 15
8 libsystem_pthread.dylib 0x00007fff87faa899 _pthread_body + 138
9 libsystem_pthread.dylib 0x00007fff87faa72a _pthread_start + 137
10 libsystem_pthread.dylib 0x00007fff87faefc9 thread_start + 13
Thread 5:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x00007fff82bf7a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff82bf6d18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff8b4c5f15 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff8b4c5539 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff8b4c4e75 CFRunLoopRunSpecific + 309
5 com.apple.Foundation 0x00007fff89788967 +[NSURLConnection(Loader) _resourceLoadLoop:] + 348
6 com.apple.Foundation 0x00007fff8978876b __NSThread__main__ + 1318
7 libsystem_pthread.dylib 0x00007fff87faa899 _pthread_body + 138
8 libsystem_pthread.dylib 0x00007fff87faa72a _pthread_start + 137
9 libsystem_pthread.dylib 0x00007fff87faefc9 thread_start + 13
Thread 6:: JavaScriptCore::BlockFree
0 libsystem_kernel.dylib 0x00007fff82bfb716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff87facc3b _pthread_cond_wait + 727
2 com.apple.JavaScriptCore 0x000000010ab24106 ***::ThreadCondition::timedWait(***::Mutex&, double) + 118
3 com.apple.JavaScriptCore 0x000000010ab23c25 JSC::BlockAllocator::blockFreeingThreadMain() + 117
4 com.apple.JavaScriptCore 0x000000010ab18f4f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x00007fff87faa899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff87faa72a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff87faefc9 thread_start + 13
Thread 7:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff82bfb716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff87facc3b _pthread_cond_wait + 727
2 com.apple.JavaScriptCore 0x000000010ab24727 JSC::GCThread::waitForNextPhase() + 119
3 com.apple.JavaScriptCore 0x000000010ab245b8 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore 0x000000010ab18f4f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x00007fff87faa899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff87faa72a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff87faefc9 thread_start + 13
Thread 8:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff82bfb716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff87facc3b _pthread_cond_wait + 727
2 com.apple.JavaScriptCore 0x000000010ab24727 JSC::GCThread::waitForNextPhase() + 119
3 com.apple.JavaScriptCore 0x000000010ab245b8 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore 0x000000010ab18f4f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x00007fff87faa899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff87faa72a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff87faefc9 thread_start + 13
Thread 9:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff82bfb716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff87facc3b _pthread_cond_wait + 727
2 com.apple.JavaScriptCore 0x000000010ab24727 JSC::GCThread::waitForNextPhase() + 119
3 com.apple.JavaScriptCore 0x000000010ab245b8 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore 0x000000010ab18f4f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x00007fff87faa899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff87faa72a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff87faefc9 thread_start + 13
Thread 10:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff82bfb716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff87facc3b _pthread_cond_wait + 727
2 com.apple.JavaScriptCore 0x000000010ab24727 JSC::GCThread::waitForNextPhase() + 119
3 com.apple.JavaScriptCore 0x000000010ab245b8 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore 0x000000010ab18f4f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x00007fff87faa899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff87faa72a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff87faefc9 thread_start + 13
Thread 11:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff82bfb716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff87facc3b _pthread_cond_wait + 727
2 com.apple.JavaScriptCore 0x000000010ab24727 JSC::GCThread::waitForNextPhase() + 119
3 com.apple.JavaScriptCore 0x000000010ab245b8 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore 0x000000010ab18f4f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x00007fff87faa899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff87faa72a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff87faefc9 thread_start + 13
Thread 12:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff82bfb716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff87facc3b _pthread_cond_wait + 727
2 com.apple.JavaScriptCore 0x000000010ab24727 JSC::GCThread::waitForNextPhase() + 119
3 com.apple.JavaScriptCore 0x000000010ab245b8 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore 0x000000010ab18f4f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x00007fff87faa899 _pthread_body + 138
6 libsystem_pthread.dylib 0x00007fff87faa72a _pthread_start + 137
7 libsystem_pthread.dylib 0x00007fff87faefc9 thread_start + 13
Thread 13:
0 libsystem_kernel.dylib 0x00007fff82bfbe6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff87fabf08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff87faefb9 start_wqthread + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x00007fc4e15168a0 rbx: 0x00007fc4e3b6e640 rcx: 0x0000000000000000 rdx: 0x00007fc4e15168a0
rdi: 0x00000001160cc750 rsi: 0x0000000000000000 rbp: 0x00007fff554d4400 rsp: 0x00007fff554d4400
r8: 0x0000000000000007 r9: 0x00000001160cc750 r10: 0x00007fc4e3b0cb40 r11: 0x0000000111794b48
r12: 0x00007fff554d44b8 r13: 0x0000000116cea0f0 r14: 0x00007fff554d44c0 r15: 0x0000000000000000
rip: 0x00000001112dd222 rfl: 0x0000000000010206 cr2: 0x0000000000000000
Logical CPU: 4
Error Code: 0x00000004
Trap Number: 14
Binary Images:
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0x113950000 - 0x113951ff0 ATSHI.dylib (363.3) <236B636F-A8E9-37A9-BEF0-7FE68BC58436> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/ATSHI.dylib
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0x123400000000 - 0x12340034dff7 com.apple.driver.AppleIntelHD3000GraphicsGLDriver (8.24.15 - 8.2.4) <1D246FBA-B34D-3B45-BDBE-F7CC6B6DEF2D> /System/Library/Extensions/AppleIntelHD3000GraphicsGLDriver.bundle/Contents/Mac OS/AppleIntelHD3000GraphicsGLDriver
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0x7fff80c38000 - 0x7fff80c46fff com.apple.opengl (9.6.1 - 9.6.1) <B22FA400-5824-36AF-9945-5FEC31995A0E> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x7fff80c47000 - 0x7fff80c8eff7 libcups.2.dylib (372.4) <36EA4350-43B4-3A5C-9904-10685BFDA7D4> /usr/lib/libcups.2.dylib
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0x7fff811c4000 - 0x7fff811ceff7 com.apple.ProtocolBuffer (1 - 182.1.3) <82E68598-A8AA-3AF1-843E-2A64F19472D4> /System/Library/PrivateFrameworks/ProtocolBuffer.framework/Versions/A/ProtocolB uffer
0x7fff81a93000 - 0x7fff81ab7ff7 libJPEG.dylib (1043) <25723F3F-48A6-3AC5-A7A3-58E418FEBF3F> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x7fff81e93000 - 0x7fff81eebff7 com.apple.Symbolication (1.4 - 129.0.2) <B1F008C4-184D-36A2-922F-4A67A075D512> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolicat ion
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0x7fff82090000 - 0x7fff820a2fff com.apple.ImageCapture (9.0 - 9.0) <BE0B65DA-3031-359B-8BBA-B9803D4ADBF4> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x7fff820aa000 - 0x7fff820b6ffb com.apple.AppleFSCompression (56.92.1 - 1.0) <066255FD-DBD1-3041-8DDA-7AFC41C9096D> /System/Library/PrivateFrameworks/AppleFSCompression.framework/Versions/A/Apple FSCompression
0x7fff820b7000 - 0x7fff821a6fff libFontParser.dylib (111.1) <835A8253-6AB9-3AAB-9CBF-171440DEC486> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
0x7fff821e1000 - 0x7fff821ecfff libGPUSupportMercury.dylib (9.6.1) <A34D5C51-28E0-398A-881D-552B47D2DD3C> /System/Library/PrivateFrameworks/GPUSupport.framework/Versions/A/Libraries/lib GPUSupportMercury.dylib
0x7fff821ed000 - 0x7fff82497ff5 com.apple.HIToolbox (2.1.1 - 698) <A388E773-AE7B-3FD1-8662-A98E6E24EA16> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x7fff82498000 - 0x7fff824a5fff com.apple.Sharing (132.2 - 132.2) <F983394A-226D-3244-B511-FA51FDB6ADDA> /System/Library/PrivateFrameworks/Sharing.framework/Versions/A/Sharing
0x7fff824a6000 - 0x7fff824beff7 com.apple.openscripting (1.4 - 157) <B3B037D7-1019-31E6-9D17-08E699AF3701> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x7fff82556000 - 0x7fff82557ff7 libSystem.B.dylib (1197.1.1) <E303F2F8-A8CF-3DF3-84B3-F2D0EE41CCF6> /usr/lib/libSystem.B.dylib
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0x7fff82be6000 - 0x7fff82c02ff7 libsystem_kernel.dylib (2422.110.17) <873931CE-D1AF-3596-AADB-D2E63C9AB29F> /usr/lib/system/libsystem_kernel.dylib
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0x7fff835de000 - 0x7fff835f5ffa libAVFAudio.dylib (32.2) <52DA516B-DE79-322C-9E1B-2658019289D7> /System/Library/Frameworks/AVFoundation.framework/Versions/A/Resources/libAVFAu dio.dylib
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0x7fff84cd7000 - 0x7fff84cf2ff7 libsystem_malloc.dylib (23.10.1) <A695B4E4-38E9-332E-A772-29D31E3F1385> /usr/lib/system/libsystem_malloc.dylib
0x7fff84d9d000 - 0x7fff85174fef com.apple.CoreAUC (6.25.00 - 6.25.00) <2D7DC96C-BA83-3220-A03F-C790D50A23D8> /System/Library/PrivateFrameworks/CoreAUC.framework/Versions/A/CoreAUC
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0x7fff851ee000 - 0x7fff855cfffe libLAPACK.dylib (1094.5) <7E7A9B8D-1638-3914-BAE0-663B69865986> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
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0x7fff86d1d000 - 0x7fff86d56ff7 com.apple.QD (3.50 - 298) <C1F20764-DEF0-34CF-B3AB-AB5480D64E66> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x7fff86d57000 - 0x7fff86daafff com.apple.ScalableUserInterface (1.0 - 1) <CF745298-7373-38D2-B3B1-727D5A569E48> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/ScalableU serInterface.framework/Versions/A/ScalableUserInterface
0x7fff86dab000 - 0x7fff86db3fff libMatch.1.dylib (19) <021293AB-407D-309A-87F5-8E782F46753E> /usr/lib/libMatch.1.dylib
0x7fff86db4000 - 0x7fff86dbcff7 com.apple.speech.recognition.framework (4.2.4 - 4.2.4) <98BBB3E4-6239-3EF1-90B2-84EA0D3B8D61> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
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0x7fff86dd0000 - 0x7fff86f3eff7 libBLAS.dylib (1094.5) <DE93A590-5FA5-32A2-A16C-5D7D7361769F> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
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0x7fff8bca5000 - 0x7fff8bcafff7 com.apple.CrashReporterSupport (10.9 - 539) <B25A09EC-A021-32EC-86F8-05B4837E0EDE> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
0x7fff8bcee000 - 0x7fff8be10fff com.apple.avfoundation (2.0 - 651.12.1) <FF001F98-E198-3B1D-A7EB-A8C48E6E34A3> /System/Library/Frameworks/AVFoundation.framework/Versions/A/AVFoundation
0x7fff8be11000 - 0x7fff8be75fff com.apple.datadetectorscore (5.0 - 354.5) <0AE9749A-6BFC-3032-B802-210DF59AEDB0> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore
0x7fff8be76000 - 0x7fff8be79ff7 libdyld.dylib (239.4) <7C9EC3B7-DDE3-33FF-953F-4067C743951D> /usr/lib/system/libdyld.dylib
0x7fff8be7a000 - 0x7fff8bf15ff7 com.apple.PDFKit (2.9.2 - 2.9.2) <0CDC6467-9227-3D98-B4D4-660796AE9F6B> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit
0x7fff8bf16000 - 0x7fff8bfe1fff libvDSP.dylib (423.32) <3BF732BE-DDE0-38EB-8C54-E4E3C64F77A7> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x7fff8c37b000 - 0x7fff8c37dfff com.apple.EFILogin (2.0 - 2) <C360E8AF-E9BB-3BBA-9DF0-57A92CEF00D4> /System/Library/PrivateFrameworks/EFILogin.framework/Versions/A/EFILogin
0x7fff8c37e000 - 0x7fff8c385ffb libcopyfile.dylib (103.92.1) <CF29DFF6-0589-3590-834C-82E2316612E8> /usr/lib/system/libcopyfile.dylib
0x7fff8c3cc000 - 0x7fff8c3dfff7 com.apple.AppContainer (3.0 - 1) <BD342039-430E-39FE-BC2D-8F97B557548E> /System/Library/PrivateFrameworks/AppContainer.framework/Versions/A/AppContaine r
0x7fff8c40d000 - 0x7fff8cd2d32b com.apple.CoreGraphics (1.600.0 - 599.25.10.1) <EC14B831-96BB-3A50-A451-E36BDC8F59FB> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
0x7fff8cd48000 - 0x7fff8cd8dfff libcurl.4.dylib (78.94.1) <88F27F9B-052E-3375-938D-2603E90D8AD5> /usr/lib/libcurl.4.dylib
0x7fff8cd8e000 - 0x7fff8cd93ff7 libunwind.dylib (35.3) <78DCC358-2FC1-302E-B395-0155B47CB547> /usr/lib/system/libunwind.dylib
0x7fff8cd94000 - 0x7fff8cd9bff8 liblaunch.dylib (842.92.1) <A40A0C7B-3216-39B4-8AE0-B5D3BAF1DA8A> /usr/lib/system/liblaunch.dylib
0x7fff8cd9c000 - 0x7fff8cdf5fff libTIFF.dylib (1043) <D7CAE68F-6087-3B40-9CB8-EC6DB47BF877> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x7fff8cdf6000 - 0x7fff8ce01ff7 com.apple.NetAuth (5.0 - 5.0) <C811E662-9EC3-3B74-808A-A75D624F326B> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
0x7fff8ce02000 - 0x7fff8cf56ff3 com.apple.audio.toolbox.AudioToolbox (1.10 - 1.10) <69B273E8-5A8E-3FC7-B807-C16B657662FE> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x7fff8cfe2000 - 0x7fff8cff3ff7 libz.1.dylib (53) <42E0C8C6-CA38-3CA4-8619-D24ED5DD492E> /usr/lib/libz.1.dylib
0x7fff8d044000 - 0x7fff8d045ff7 com.apple.print.framework.Print (9.0 - 260) <EE00FAE1-DA03-3EC2-8571-562518C46994> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x7fff8d050000 - 0x7fff8d137ff7 libxml2.2.dylib (26) <A1DADD11-89E5-3DE4-8802-07186225967F> /usr/lib/libxml2.2.dylib
0x7fff8d138000 - 0x7fff8d17ffff libFontRegistry.dylib (127) <A77A0480-AA5D-3CC8-8B68-69985CD546DC> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib
0x7fff8d236000 - 0x7fff8d243ff7 libxar.1.dylib (202) <5572AA71-E98D-3FE1-9402-BB4A84E0E71E> /usr/lib/libxar.1.dylib
0x7fff8d244000 - 0x7fff8d269ff7 com.apple.CoreVideo (1.8 - 117.2) <4674339E-26D0-35FA-9958-422832B39B12> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x7fff8d26f000 - 0x7fff8d2adff7 libGLImage.dylib (9.6.1) <5E02B38C-9F36-39BE-8746-724F0D8BBFC0> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x7fff8d2d5000 - 0x7fff8d2e6ff7 libsystem_asl.dylib (217.1.4) <655FB343-52CF-3E2F-B14D-BEBF5AAEF94D> /usr/lib/system/libsystem_asl.dylib
0x7fff8d2e8000 - 0x7fff8d34efff com.apple.framework.CoreWiFi (2.0 - 200.21.1) <5491896D-78C5-30B6-96E9-D8DDECF3BE73> /System/Library/Frameworks/CoreWiFi.framework/Versions/A/CoreWiFi
0x7fff8d34f000 - 0x7fff8d378fff GLRendererFloat (9.6.1) <23A2C705-F932-335D-B27B-565A30333460> /System/Library/Frameworks/OpenGL.framework/Versions/A/Resources/GLRendererFloa t.bundle/GLRendererFloat
0x7fff8d466000 - 0x7fff8d8b4fef com.apple.VideoToolbox (1.0 - 1273.54) <4699BB55-7387-3981-9217-869215F00CA9> /System/Library/Frameworks/VideoToolbox.framework/Versions/A/VideoToolbox
0x7fff8d94a000 - 0x7fff8d993fff com.apple.CoreMedia (1.0 - 1273.54) <CAB7303A-9AB2-317A-99C3-BEAA8AE8764B> /System/Library/Frameworks/CoreMedia.framework/Versions/A/CoreMedia
0x7fff8d994000 - 0x7fff8d9e2ff7 com.apple.opencl (2.3.59 - 2.3.59) <044485A4-A50C-34CE-A1F9-35A50CC68313> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x7fff8d9e3000 - 0x7fff8d9e4fff com.apple.TrustEvaluationAgent (2.0 - 25) <334A82F4-4AE4-3719-A511-86D0B0723E2B> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
0x7fff8d9e5000 - 0x7fff8db85ff7 GLEngine (9.6.1) <28300FBD-E3B2-35D2-BB54-77DCE62FC371> /System/Library/Frameworks/OpenGL.framework/Versions/A/Resources/GLEngine.bundl e/GLEngine
0x7fff8db86000 - 0x7fff8dc0eff7 com.apple.CorePDF (4.0 - 4) <92D15ED1-D2E1-3ECB-93FF-42888219A99F> /System/Library/PrivateFrameworks/CorePDF.framework/Versions/A/CorePDF
0x7fff8dc0f000 - 0x7fff8dc18ff7 libcldcpuengine.dylib (2.3.58) <E3A84FEC-4060-39C2-A469-159A443D2B6D> /System/Library/Frameworks/OpenCL.framework/Versions/A/Libraries/libcldcpuengin e.dylib
0x7fff8dc19000 - 0x7fff8dcdbff5 com.apple.CoreText (367.20 - 367.20) <B80D086D-93A9-3C35-860E-9C3FDD027F3B> /System/Library/Frameworks/CoreText.framework/Versions/A/CoreText
0x7fff8dcdc000 - 0x7fff8dcddff7 libodfde.dylib (20) <C00A4EBA-44BC-3C53-BFD0-819B03FFD462> /usr/lib/libodfde.dylib
0x7fff8dcde000 - 0x7fff8dd02fff libxpc.dylib (300.90.2) <AB40CD57-F454-3FD4-B415-63B3C0D5C624> /usr/lib/system/libxpc.dylib
0x7fff8dd03000 - 0x7fff8dd32fff com.apple.DebugSymbols (106 - 106) <E1BDED08-523A-36F4-B2DA-9D5C712F0AC7> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbol s
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Since loading the newest version of Firefox on my computer running Vista Home edition Firefox crashes after several hours of inactivity. If I leave the browser open and return in a few hours, Firefox hangs and a control/alt/delete pulls up "Firefox not responding" and I have to close the application. Upon opening it again I get the Firefox box of oops, do you wish to open a new session or return to the old one. This problem never happened in earlier versions. Also, you tout the newest version is faster - not so on my computer.
if you use vista, try install sp2, and if the problem still there , try google chrome 10.x to see whether it is better, sometimes these sort of problem only happen to some specific websites, and esp. during rush hours of internet, i.e. night hours from dusk to mid-night.
-
Firefox crashes after reboot of pc.
Hello, my firefox crashes every time when i turn on my pc and start the browswer. Then it works fine. But after reboot it does it again.
bp-c541ffc2-1eb3-4d34-97c4-334872140915This looks like it is crashing in an rpm file of your system, but there are also comments of others who have had also experienced this crash and they were looking at flash sites or their email. (not much else there) Are you also accessing a flash site?
If so, you can try to disable hardware acceleration in flash or check out to make sure the drivers are up to date: [[Upgrade your graphics drivers to use hardware acceleration and WebGL]] :
Some problems with Flash video playback can be resolved by disabling hardware acceleration in your Flash Player settings. (See [[Flash Plugin - Keep it up to date and troubleshoot problems|this article]] for more information on using the Flash plugin in Firefox).
To disable hardware acceleration in Flash Player:
#Go to this [http://helpx.adobe.com/flash-player/kb/video-playback-issues.html#main_Solve_video_playback_issues Adobe Flash Player Help page].
#Right-click on the Flash Player logo on that page.
#Click on '''Settings''' in the context menu. The Adobe Flash Player Settings screen will open.
# Click on the icon at the bottom-left of the Adobe Flash Player Settings window to open the Display panel. <br/> <br/>[[Image:fpSettings1.PNG]] <br/>
# Remove the check mark from '''Enable hardware acceleration'''.
# Click '''Close''' to close the Adobe Flash Player Settings Window.
# Restart Firefox.
This [http://www.macromedia.com/support/documentation/en/flashplayer/help/help01.html Flash Player Help - Display Settings page] has more information on Flash Player hardware acceleration, if you're interested.
Does this solve the problem? Let us know. -
Firefox crashes after about 30 seconds
After opening a site or two, Firefox crashes without notice, nothing to do with downloads.
As we can see on your crash reports, this is a common issue that happens only on Mac OS X with Intel processor, and the crash commonly happens before 1 minute of Firefox use. It is a kernel protection failure problem, and it seems it has already been reported on Bugzilla.
The best thing you can do is keeping your computer updated and virus free and try to reset Firefox to see how it works. Also make sure the issue happens with all your sites, not only two or three.
The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: ''This will cause you to lose any Extensions, Open websites, and some Preferences.''
To Reset Firefox do the following:
#Go to Firefox > Help > Troubleshooting Information.
#Click the "Reset Firefox" button.
#Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
#Firefox will open with all factory defaults applied.
Further information can be found in the [[Reset Firefox – easily fix most problems]] article.
Try also to clean your cookies and cache.
Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache.
Note: ''This will temporarily log you out of all sites you're logged in to.''
To clear cache and cookies do the following:
#Go to Firefox > History > Clear recent history or (if no Firefox button is shown) go to Tools > Clear recent history.
#Under "Time range to clear", select "Everything".
#Now, click the arrow next to Details to toggle the Details list active.
#From the details list, check ''Cache'' and ''Cookies'' and uncheck everything else.
#Now click the ''Clear now'' button.
Further information can be found in the [[Clear your cache, history and other personal information in Firefox]] article.
Did this fix your problems? Please report back to us! -
Firefox crashes after updating 8.0 - how to fix?
'''My firefox crashes (Cant open) as soon as I updated it to 8.0.''' I have tried safe mode and it still just launches for a half second and shuts down... it doesn't give me enough time to click on anything to troubleshoot. I do not want to delete Firefox as I have everything saved on it. This is a huge disruption to my business. I would be happy if at least I could save all previous information stored then re-install the software and apply all saved info, bookmarks and passwords.
upgrade your Roboform to version 7.6.3 and try
* http://www.roboform.com/support/news -
Firefox crashes when clicked on link in instant messenger
So a friend on mine sends me a link in Win Live Messenger (the older version 2009) and when I click on it, Firefox crashes. Actually it doesn't crash and there is no crash report left behind but the menu-address-tab bar goes away and absolutely no content is shown. All I see is the orange Firefox button above-left and my Firefox skin's background. Only reasonable thing I can do is close the window.
However it doesn't always happen this way. It seems the problem only comes up when the browser is already open AND minimized. Everything is fine if the browser is not opened at all before clicking the link or if it's opened and maximized. The problem works the same way with all links, not relevant to the content type or the website.
My guess is the new Firefox doesn't like opening a new tab while it is minimized. No such problem with older versions of Firefox or any other browser.try turning off hardware acceleration for the display driver.
see https://support.mozilla.org/en-US/questions/1012145 -
PS CC - Crashes after clicking save.
Hi,
I'm having problems when trying to save an image after editing it.
The scenario - I have a raw image, and a virtual copy of said image, open in lightroom 5. Both have had minor tweaks to them. I then highlight both images and click "edit in photoshop as layers".
All is well at this point. I then do what I do in photoshop which is minor editing, only a few basic layers, then I hit save. My goal here is for me to save what I have done in PS and then view image in lightroom etc etc.
However after clicking save, I keep getting a message saying Photoshop CC has stopped working, and I can search web for help or close program. Clicking on either closes photoshop and I lose what work I have done.
I'm not only new to photoshop but my tech knowledge is relatively basic when it comes to computer faults and programming etc. The "error code" I keep getting is MMXcore.8bx
This happens about 99% of the time however on a few, very few, occasions my image has saved and it's now in lightroom. Also when I open an image as layer in photoshop and then make a few basic adjustments to my image, the hit save it works. But when for example I convert a layer for smart filter and hit save , it crashes?! It only seems to happen after I do a bit more editing.
I really don't know what happenin and what information I need to provide for help, but basically I can't save my work and it's very frustrating!
Thank you!
PS I should add that I'm not too sure how to provide my tech specs or the full error message. If I have left something out please say and I'll add to post at next opportunity. Thanks.Hi Chris,
None that I know of. To be fair this behavior has only begun to occur; I used PS CC regularly without problem. The only thing that I can think of is that I recently installed CC 2014, which caused some complexities using Bridge, which has changed my workflow slightly. Bridge CC is a bit confused as to where its loyalties lie. I used to open in ACR and then open from there into PSCC. That no longer works, as it apparently tries to launch into CC 2014 even if CC is open. "Open in" in the context menu does not contain an option for CC, so what I have to do is to launch CC, then go to Bridge and choose simply "Open", which launches an instance of ACR that connects to CC when I choose "Open".
Perhaps this causes some state in the system that, combined by some as yet unidentified keyboard command, causes the keyboard driver to hang. Just a completely uneducated speculation. Using CC 2014 I use my normal workflow faultlessly, so I will just go ahead and get all my plugs installed and drop CC completely. -
Firefox crashes after Flash videos play with black screen
Whenever I'm playing a video with Flash, the screen is black although the sound is playing. Then Firefox is crashing.
I'm using the newest Firefox Version (28.0) on Mac OS 10.9.2 (newer Macbook Air) and the newest Flash version. I tried Safe mode and deactivated my plug-ins to make sure it's Flash.
I re-installed Flash and installed but it didn't help.
My Firefox crash reports say "hang | libsystem_kernel.dylib@0x15a3a" under signature and "EXC_BREAKPOINT / 0x00000002" under crash reason.Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
*Do NOT click the Reset button on the Safe Mode start window.
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes -
Firefox crashes after clean install as well
AvailablePageFile: 4165484544
AvailablePhysicalMemory: 2321932288
AvailableVirtualMemory: 2046500864
BlockedDllList:
BreakpadReserveAddress: 56623104
BreakpadReserveSize: 41943040
BuildID: 20150122214805
CrashTime: 1423444970
InstallTime: 1422331294
ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384}
ProductName: Firefox
ReleaseChannel: release
SecondsSinceLastCrash: 7766
StartupTime: 1423444970
SystemMemoryUsePercentage: 33
Throttleable: 1
TotalPageFile: 5463040000
TotalPhysicalMemory: 3488002048
TotalVirtualMemory: 2147352576
URL:
Vendor: Mozilla
Version: 35.0.1We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.
#Enter ''about:crashes'' in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
#Copy the '''5''' most recent Report IDs that start with '''bp-''' and then go back to your forum question and paste those IDs into the "Post a Reply" box.
''' Note:''' If a recent Report ID does not start with '''bp-''' click on it to submit the report.
(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)
;[[Image:aboutcrashesFx29|width=500]]
Thank you for your help!
More information and further troubleshooting steps can be found in the [[Firefox crashes - Troubleshoot, prevent and get help fixing crashes]] article.
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