Firefox crashes after I close a 'sent email' window. I am using Windows 7 and have recently updated to Firefox 4.0.1, using AOL toolbar 2.1. ID: 9dafea24-ccbc-4c76-b3ea-fddeb2110430 Signature: JSObject::nativeSearch(int, bool)

Firefox crashes every 2nd or 3rd email I send.

Hi Kossa,
You can also check if the issue occurs in
Clean Boot. If the issue disappears in the Clean Boot environment, you can continue to narrow down which entry is causing the issue.
Besides, uninstall it and re-download
a fresh copy of FireFox to check the result. If the issue still exists, create a new user account to see if it occurs.
If the issue persists, you can contact Mozilla Support directly and use Internet Explorer (IE) during the time.
J
Please Note: The third-party product discussed here is manufactured by a company that is independent of Microsoft. We make no warranty, implied or otherwise,
regarding this product's performance or reliability.
Regards,
Linda

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== This happened ==
Every time Firefox opened
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Firefox crash after launch

Firefox crash after launch
after i install firefox - first time automaticaly open the browser after installing everything is fine.
after i close it and try to open it for the second time - i got this bizzare thing (see pic attached) stuck in the top left corner and its not responding.
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''sefi112 [[#question-1052360|said]]''
<blockquote>
Firefox crash after launch
after i install firefox - first time automaticaly open the browser after installing everything is fine.
after i close it and try to open it for the second time - i got this bizzare thing (see pic attached) stuck in the top left corner and its not responding.
tried reboot, reinstall, install somewhere else ... nothing
what should i do?
</blockquote>

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kindly help .......

We're sorry to hear that Firefox is crashing. [[Troubleshoot Firefox issues using Safe Mode|Firefox Safe Mode]] is a troubleshooting mode that turns off some settings, disables most add-ons (extensions and themes).
If Firefox is open, you can restart in Firefox Safe Mode from the Help menu:
* Click the menu button [[Image:New Fx Menu]], click Help [[Image:Help-29]] and select ''Restart with Add-ons Disabled''.
If Firefox is not running, you can start Firefox in Safe Mode as follows:
* On Windows: Hold the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
When the Firefox Safe Mode window appears, select "Start in Safe Mode".<br>
[[Image:Safe Mode Fx 15 - Win]]
'''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one. Please follow the [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]] article to find the cause.
''To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
Can you also try disabling hardware acceleration to see if that fixes your problem? You might need to restart Firefox in order for this to take effect, so save all work first (e.g., mail you are composing, online documents you're editing, etc.).
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#* Click the menu button [[Image:New Fx Menu]] and select ''Options''.
#In the Firefox Options (or Preferences) window, click the ''Advanced'' tab, then select ''General''.
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Additionally, please check for updates for your graphics driver by following the steps mentioned in the following Knowledge base articles:
* [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]]
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If the above did not solve it, please follow the steps below to provide us crash IDs to help us learn more about your crash.
#Enter ''about:crashes'' in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
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[[Image:aboutcrashesFx29|width=520]]
<br><br>
Thank you for your help!
If you don't have enough time to go to that page and collect the crash reports:
#Press the following shortcut to get a Run window: [Windows] + [R]. This should bring up a window that contains a text field.
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