Firefox crashes after installing Yosemite
I installed Yosemite last night and almost the first thing I noticed was that Firefox would crash when it opened. I loaded it into safe mode and removed all my add-ons hoping that might help, but it still crashes. I uninstalled it as well, but I'm still getting the crashes. I have the latest version installed, but for now I can't use it much unless it's in safe mode. Has anybody had the same issue, or would anybody have any suggestions on what the issue might be?
I'm using an iMac running Yosemite 10.10 with a 2.8 GHz Intel Core 7 processor with 32 GB of RAM. Firefox is version 33.0.
Thanks for any and all help.
Mike
Here is what helped for me:
I created a new profile by backing up
/Users/myname/Library/Application\ Support/Firefox/Profiles
simply by adding ".bak":
/Users/myname/Library/Application\ Support/Firefox/Profiles.bak
and restarting Firefox.
It worked fine.
Then I stepwise copied back my places, keys etc as listed in
https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profi le#w_your-important-data-and-their-files
On my way I found that all the hangs and forced shutdowns had destroyed my places.sqlite - when I finally recovered the original file copying it from my HD-Backup it worked perfectly fine.
Afterwards I started reinstalling addons. noscript, adblock plus, greasemonkey worked so far, I'll check for the rest of them later.
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Safari keeps crashing after installing Yosemite
I am including the report:
Process: Safari [435]
Path: /Applications/Safari.app/Contents/MacOS/Safari
Identifier: com.apple.Safari
Version: 8.0 (10600.1.25.1)
Build Info: WebBrowser-7600001025001000~1
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: Safari [435]
User ID: 503
Date/Time: 2014-11-21 20:48:28.873 -0500
OS Version: Mac OS X 10.10.1 (14B25)
Report Version: 11
Anonymous UUID: 9617F9BB-E1E5-CD94-D947-8570DF5C62E8
Time Awake Since Boot: 480 seconds
Crashed Thread: 15
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000106c44070
External Modification Warnings:
Thread creation by external task.
VM Regions Near 0x106c44070:
-->
__TEXT 000000010db02000-000000010db03000 [ 4K] r-x/rwx SM=COW /Applications/Safari.app/Contents/MacOS/Safari
Application Specific Information:
Process Model:
Multiple Web Processes
Thread 0:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x0000000113acbfc6 __open + 10
1 com.apple.CoreFoundation 0x00000001124dd67a CFURLCreateDataAndPropertiesFromResource + 762
2 com.apple.CoreFoundation 0x000000011264689a CFBundleCopyLocalizedStringForLocalization + 474
3 com.apple.Foundation 0x00000001105db315 -[NSBundle localizedStringForKey:value:table:] + 64
4 com.apple.AppKit 0x0000000111119b7c -[NSDocumentController(NSInternal) _uniqueNumberForDocument:] + 83
5 com.apple.AppKit 0x0000000111119832 -[NSDocument _fileURLForNewDocumentWithFileSystemUniquing:customDirectoryURL:] + 97
6 com.apple.AppKit 0x00000001110b0bd1 -[NSDocument displayName] + 132
7 com.apple.Safari.framework 0x000000010dbcbd01 -[BrowserDocument untitledName] + 39
8 com.apple.Safari.framework 0x000000010db9badb Safari::BrowserContentViewController::emptyPageName() const + 77
9 com.apple.Safari.framework 0x000000010db9b78f Safari::BrowserContentViewController::displayName() const + 127
10 com.apple.Safari.framework 0x000000010db9b65b Safari::BrowserContentViewController::computeTabLabel() const + 225
11 com.apple.Safari.framework 0x000000010dbf990c -[BrowserTabViewItem updateLabelNow] + 43
12 com.apple.CoreFoundation 0x000000011254e9e0 -[NSArray makeObjectsPerformSelector:] + 496
13 com.apple.Safari.framework 0x000000010de2debe -[ScrollableTabBarView updateTabTitles] + 105
14 com.apple.Safari.framework 0x000000010dc128bd -[BrowserWindowControllerMac safariBrowserWindowUpdateTabTitlesNow:] + 37
15 com.apple.Safari.framework 0x000000010dc04a6e Safari::BrowserWindowController::updateTabTitlesNow() + 70
16 com.apple.Safari.framework 0x000000010de28f5f -[ScrollableTabBarView updateLabelNowForTab:] + 63
17 com.apple.Safari.framework 0x000000010de2a61b -[ScrollableTabBarView _insertTabButtonWithTabViewItem:atIndex:] + 372
18 com.apple.Safari.framework 0x000000010de2a42b __56-[ScrollableTabBarView _insertMissingButtonsFromTabView]_block_invoke + 167
19 com.apple.CoreFoundation 0x0000000112550516 __53-[__NSArrayI enumerateObjectsWithOptions:usingBlock:]_block_invoke + 70
20 com.apple.CoreFoundation 0x0000000112550449 -[__NSArrayI enumerateObjectsWithOptions:usingBlock:] + 297
21 com.apple.Safari.framework 0x000000010de2a27d -[ScrollableTabBarView _insertMissingButtonsFromTabView] + 216
22 com.apple.Safari.framework 0x000000010de2929b -[ScrollableTabBarView _updateButtonsAndLayOutAnimated:isSelectingButton:] + 200
23 com.apple.Safari.framework 0x000000010de2d69a -[ScrollableTabBarView tabView:didSelectTabViewItem:] + 186
24 com.apple.AppKit 0x00000001110e3296 -[NSTabView selectTabViewItem:] + 1075
25 com.apple.AppKit 0x00000001110e2cd6 -[NSTabView _addedTab:atIndex:] + 150
26 com.apple.Safari.framework 0x000000010dc23e19 -[BrowserWindowControllerMac _insertTab:atIndex:andSelect:] + 97
27 com.apple.Safari.framework 0x000000010dc2411d -[BrowserWindowControllerMac _setUpTabForView:atIndex:andSelect:withBrowserTab:] + 325
28 com.apple.Safari.framework 0x000000010dc23a3b -[BrowserWindowControllerMac _setUpBackgroundTabAfterLastTabForView:] + 87
29 com.apple.Safari.framework 0x000000010dc106ee -[BrowserWindowControllerMac windowDidLoad] + 880
30 com.apple.AppKit 0x000000011106c4e7 -[NSWindowController _windowDidLoad] + 586
31 com.apple.Safari.framework 0x000000010df1a03e -[WindowController _windowDidLoad] + 43
32 com.apple.AppKit 0x00000001110536a2 -[NSWindowController window] + 110
33 com.apple.Safari.framework 0x000000010dc110f3 -[BrowserWindowControllerMac showWindow:] + 66
34 com.apple.AppKit 0x0000000111118c0a -[NSDocument showWindows] + 93
35 com.apple.AppKit 0x0000000111117741 -[NSDocumentController openUntitledDocumentAndDisplay:error:] + 470
36 com.apple.AppKit 0x000000011111752c -[NSDocumentController newDocument:] + 36
37 com.apple.Safari.framework 0x000000010dc08880 +[BrowserWindowControllerMac reopen] + 256
38 com.apple.Safari.framework 0x000000010db1773f -[AppController applicationOpenUntitledFile:] + 22
39 com.apple.AppKit 0x000000011104da5a -[NSApplication _doOpenUntitled] + 424
40 com.apple.AppKit 0x0000000110f86b91 __58-[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:]_block_invoke + 252
41 com.apple.AppKit 0x0000000111290389 __97-[NSDocumentController(NSInternal) _autoreopenDocumentsIgnoringExpendable:withCompletionHandler:]_block_invoke_3 + 140
42 com.apple.AppKit 0x000000011128fd81 -[NSDocumentController(NSInternal) _autoreopenDocumentsIgnoringExpendable:withCompletionHandler:] + 798
43 com.apple.AppKit 0x0000000110e2eee6 -[NSApplication _reopenWindowsAsNecessaryIncludingRestorableState:registeringAsReady:completion Handler:] + 331
44 com.apple.AppKit 0x0000000110e2ec69 -[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:] + 561
45 com.apple.AppKit 0x0000000110e2e6b5 -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 244
46 com.apple.Foundation 0x00000001105dc458 -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 290
47 com.apple.Foundation 0x00000001105dc2c9 _NSAppleEventManagerGenericHandler + 102
48 com.apple.AE 0x000000011436d99c aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned int, unsigned char*) + 531
49 com.apple.AE 0x000000011436d719 dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 31
50 com.apple.AE 0x000000011436d623 aeProcessAppleEvent + 295
51 com.apple.HIToolbox 0x00000001175bb37e AEProcessAppleEvent + 56
52 com.apple.AppKit 0x0000000110e2ad76 _DPSNextEvent + 2665
53 com.apple.AppKit 0x0000000110e29e80 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 194
54 com.apple.Safari.framework 0x000000010db80b90 -[BrowserApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 246
55 com.apple.AppKit 0x0000000110e1de23 -[NSApplication run] + 594
56 com.apple.AppKit 0x0000000110e092d4 NSApplicationMain + 1832
57 libdyld.dylib 0x00000001138fc5c9 start + 1
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x0000000113acd22e kevent64 + 10
1 libdispatch.dylib 0x00000001138aea6a _dispatch_mgr_thread + 52
Thread 2:
0 libsystem_kernel.dylib 0x0000000113acc946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x0000000113bf44a1 start_wqthread + 13
Thread 3:
0 libsystem_kernel.dylib 0x0000000113acc946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x0000000113bf44a1 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib 0x0000000113acc946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x0000000113bf44a1 start_wqthread + 13
Thread 5:: Dispatch queue: com.apple.Safari.iCloudTabs.keyValueStoreAccess
0 libsystem_kernel.dylib 0x0000000113ac756a semaphore_wait_trap + 10
1 libsystem_platform.dylib 0x0000000113be3c5b _os_semaphore_wait + 16
2 libdispatch.dylib 0x00000001138b5557 _dispatch_barrier_sync_f_slow + 597
3 com.apple.Safari.framework 0x000000010dc51422 __29-[CloudTabKeyValueStore init]_block_invoke + 869
4 libdispatch.dylib 0x00000001138b0323 _dispatch_call_block_and_release + 12
5 libdispatch.dylib 0x00000001138abc13 _dispatch_client_callout + 8
6 libdispatch.dylib 0x00000001138af365 _dispatch_queue_drain + 1100
7 libdispatch.dylib 0x00000001138b0ecc _dispatch_queue_invoke + 202
8 libdispatch.dylib 0x00000001138ae6b7 _dispatch_root_queue_drain + 463
9 libdispatch.dylib 0x00000001138bcfe4 _dispatch_worker_thread3 + 91
10 libsystem_pthread.dylib 0x0000000113bf66cb _pthread_wqthread + 729
11 libsystem_pthread.dylib 0x0000000113bf44a1 start_wqthread + 13
Thread 6:: WebCore: IconDatabase
0 libsystem_kernel.dylib 0x0000000113acc132 __psynch_cvwait + 10
1 com.apple.WebCore 0x000000011940fe3b WebCore::IconDatabase::syncThreadMainLoop() + 411
2 com.apple.WebCore 0x000000011940cf89 WebCore::IconDatabase::iconDatabaseSyncThread() + 361
3 com.apple.JavaScriptCore 0x000000010ec01a9f ***::wtfThreadEntryPoint(void*) + 15
4 libsystem_pthread.dylib 0x0000000113bf62fc _pthread_body + 131
5 libsystem_pthread.dylib 0x0000000113bf6279 _pthread_start + 176
6 libsystem_pthread.dylib 0x0000000113bf44b1 thread_start + 13
Thread 7:
0 libsystem_kernel.dylib 0x0000000113acc946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x0000000113bf44a1 start_wqthread + 13
Thread 8:
0 libsystem_kernel.dylib 0x0000000113acc946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x0000000113bf44a1 start_wqthread + 13
Thread 9:
0 libsystem_kernel.dylib 0x0000000113acc946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x0000000113bf44a1 start_wqthread + 13
Thread 10:: com.apple.CoreAnimation.render-server
0 libsystem_kernel.dylib 0x0000000113ac752e mach_msg_trap + 10
1 libsystem_kernel.dylib 0x0000000113ac669f mach_msg + 55
2 com.apple.QuartzCore 0x000000010f82bd63 CA::Render::Server::server_thread(void*) + 198
3 com.apple.QuartzCore 0x000000010f82bc96 thread_fun + 25
4 libsystem_pthread.dylib 0x0000000113bf62fc _pthread_body + 131
5 libsystem_pthread.dylib 0x0000000113bf6279 _pthread_start + 176
6 libsystem_pthread.dylib 0x0000000113bf44b1 thread_start + 13
Thread 11:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x0000000113ac752e mach_msg_trap + 10
1 libsystem_kernel.dylib 0x0000000113ac669f mach_msg + 55
2 com.apple.CoreFoundation 0x000000011252bb14 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x000000011252afdb __CFRunLoopRun + 1371
4 com.apple.CoreFoundation 0x000000011252a838 CFRunLoopRunSpecific + 296
5 com.apple.CFNetwork 0x00000001121d0d20 +[NSURLConnection(Loader) _resourceLoadLoop:] + 434
6 com.apple.Foundation 0x0000000110622b7a __NSThread__main__ + 1345
7 libsystem_pthread.dylib 0x0000000113bf62fc _pthread_body + 131
8 libsystem_pthread.dylib 0x0000000113bf6279 _pthread_start + 176
9 libsystem_pthread.dylib 0x0000000113bf44b1 thread_start + 13
Thread 12:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x0000000113acc3f6 __select + 10
1 libsystem_pthread.dylib 0x0000000113bf62fc _pthread_body + 131
2 libsystem_pthread.dylib 0x0000000113bf6279 _pthread_start + 176
3 libsystem_pthread.dylib 0x0000000113bf44b1 thread_start + 13
Thread 13:
0 libsystem_kernel.dylib 0x0000000113acc946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x0000000113bf44a1 start_wqthread + 13
Thread 14:
0 libsystem_kernel.dylib 0x0000000113acc946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x0000000113bf44a1 start_wqthread + 13
Thread 15 Crashed:
0 ??? 0x0000000113940598 0 + 4623435160
Thread 15 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000000000054 rcx: 0x0000000113918000 rdx: 0x0000000000000054
rdi: 0x0000000000000000 rsi: 0x00000001124b6000 rbp: 0x0000000113919ff0 rsp: 0x0000000113919f70
r8: 0x0000000000000000 r9: 0x0000000000000000 r10: 0x0000000000000000 r11: 0x0000000000000000
r12: 0x0000000106c44070 r13: 0x0000000000000000 r14: 0x0000000000000000 r15: 0x00000001124b6000
rip: 0x0000000113940598 rfl: 0x0000000000010202 cr2: 0x0000000106c44070
Logical CPU: 0
Error Code: 0x00000004
Trap Number: 14
Binary Images:
0x10db02000 - 0x10db02fff com.apple.Safari (8.0 - 10600.1.25.1) <0BA1FEA6-91DF-36CF-B0AD-6098E1841641> /Applications/Safari.app/Contents/MacOS/Safari
0x10db0a000 - 0x10e441ff7 com.apple.Safari.framework (10600 - 10600.1.25.1) <FA02E310-44CC-34CC-86DD-A4928F184CCC> /System/Library/PrivateFrameworks/Safari.framework/Versions/A/Safari
0x10e8e0000 - 0x10e8e1fff libSystem.B.dylib (1213) <DA954461-EC6A-3DF0-8551-6FC810627627> /usr/lib/libSystem.B.dylib
0x10e8ee000 - 0x10e8effff libquit.dylib (182) <62510786-F686-3AC4-B315-D05A4B7A896F> /usr/lib/libquit.dylib
0x10e8f6000 - 0x10e987fff com.apple.cloudkit.CloudKit (259.2.3 - 259.2.3) <6F955140-D522-32B3-B34B-BD94C5D94E7A> /System/Library/Frameworks/CloudKit.framework/Versions/A/CloudKit
0x10ea0f000 - 0x10ea14fff com.apple.DiskArbitration (2.6 - 2.6) <0DFF4D9B-2AC3-3B82-B5C5-30F4EFBD2DB9> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x10ea21000 - 0x10ea21fff com.apple.Accelerate (1.10 - Accelerate 1.10) <227E2491-1DDB-336F-BF83-773CECEC66F1> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x10ea24000 - 0x10ea51fff com.apple.Accounts (113 - 113) <3145FCC2-D297-3DD1-B74B-9E7DBB0EE33C> /System/Library/Frameworks/Accounts.framework/Versions/A/Accounts
0x10ea7f000 - 0x10eaa0fff com.apple.framework.Apple80211 (10.0.1 - 1001.57.4) <E449B57F-1AC3-3DF1-8A13-4390FB3A05A4> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
0x10eaaf000 - 0x10eaaffff com.apple.Carbon (154 - 157) <6E3AEB9D-7643-36BE-A7E5-D08886649257> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x10eab2000 - 0x10eab4fff com.apple.CoreDuetDebugLogging (1.0 - 1) <9A6E5710-EA99-366E-BF40-9A65EC1B46A1> /System/Library/PrivateFrameworks/CoreDuetDebugLogging.framework/Versions/A/Cor eDuetDebugLogging
0x10eab9000 - 0x10eab9fff com.apple.Cocoa (6.8 - 21) <EAC0EA1E-3C62-3B28-A941-5D8B1E085FF8> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x10eabc000 - 0x10eabcfff com.apple.quartzframework (1.5 - 1.5) <4944127A-F319-3689-AAEC-58591D3CAC07> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x10eac0000 - 0x10eb0cfff com.apple.corelocation (1486.17 - 1615.21) <DB68CEB9-0D51-3CB9-86A4-B0400CE6C515> /System/Library/Frameworks/CoreLocation.framework/Versions/A/CoreLocation
0x10eb2a000 - 0x10eb34ff7 com.apple.CrashReporterSupport (10.10 - 629) <EC97EA5E-3190-3717-A4A9-2F35A447E7A6> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
0x10eb42000 - 0x10eb43ff7 com.apple.AddressBook.ContactsData (9.0 - 1499) <A3D84EBD-3007-3A49-BEE5-F05790DCF38E> /System/Library/PrivateFrameworks/ContactsData.framework/Versions/A/ContactsDat a
0x10eb48000 - 0x10ebb9ff7 com.apple.framework.IOKit (2.0.2 - 1050.1.21) <ED3B0B22-AACC-303B-BFC8-20ECD1AF6BA2> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x10ebf7000 - 0x10f10aff3 com.apple.JavaScriptCore (10600 - 10600.1.17) <CE5255CC-E13F-3694-B6DD-5285356BFCC0> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x10f26f000 - 0x10f270ff7 libodfde.dylib (22) <52D0ABCD-F464-362C-86EA-ACA10993F556> /usr/lib/libodfde.dylib
0x10f276000 - 0x10f45bff3 libicucore.A.dylib (531.30) <EF0E7544-E317-3550-A962-6AE65E78AF17> /usr/lib/libicucore.A.dylib
0x10f519000 - 0x10f65bfff libsqlite3.dylib (168) <7B580EB9-9260-35FE-AE2F-276A2C242BAB> /usr/lib/libsqlite3.dylib
0x10f675000 - 0x10f675ff5 +cl_kernels (???) <D89A1051-E369-48A6-B098-27DED9C1EC4A> cl_kernels
0x10f67a000 - 0x10f67afff +cl_kernels (???) <24AAA2A2-7082-4F20-8F27-884E57C3247F> cl_kernels
0x10f67c000 - 0x10f6adfff libtidy.A.dylib (15.15) <37FC944D-271A-386A-9ADD-FA33AD48F96D> /usr/lib/libtidy.A.dylib
0x10f6bd000 - 0x10f6caff7 libxar.1.dylib (254) <CE10EFED-3066-3749-838A-6A15AC0DBCB6> /usr/lib/libxar.1.dylib
0x10f6d3000 - 0x10f6e4ff7 libz.1.dylib (55) <88C7C7DE-04B8-316F-8B74-ACD9F3DE1AA1> /usr/lib/libz.1.dylib
0x10f6ee000 - 0x10f6fcff7 com.apple.opengl (11.0.7 - 11.0.7) <B5C4DF85-37BD-3984-98D1-90A5043DA984> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x10f706000 - 0x10f788fff com.apple.PerformanceAnalysis (1.0 - 1) <2FC0F303-B672-3E64-A978-AB78EAD98395> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/Perf ormanceAnalysis
0x10f804000 - 0x10f9b4ff7 com.apple.QuartzCore (1.10 - 361.11) <7382E4A9-10B0-3877-B9D7-FA84DC71BA55> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x10fa93000 - 0x10fcfbffb com.apple.security (7.0 - 57031.1.35) <96141D1F-614E-32C4-8AC2-F47481F23F43> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x10fe50000 - 0x10fec4ff3 com.apple.securityfoundation (6.0 - 55126) <E7FB7A4E-CB0B-37BA-ADD5-373B2A20A783> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x10ff06000 - 0x10ff35fff com.apple.securityinterface (10.0 - 55058) <21F38170-2D3D-3FA2-B0EC-379482AFA5E4> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
0x10ff64000 - 0x10ffdcff7 com.apple.SystemConfiguration (1.14 - 1.14) <C269BCFD-ACAB-3331-BC7C-0430F0E84817> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x11001e000 - 0x1102d2ff7 com.apple.WebKit (10600 - 10600.1.25) <84496A10-D8E5-3E8C-93B1-98D5AE790922> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x1105b0000 - 0x1105b0fff com.apple.WebKit2 (10600 - 10600.1.25) <32C26838-0090-388F-B5E3-DFB597B9B37B> /System/Library/PrivateFrameworks/WebKit2.framework/Versions/A/WebKit2
0x1105ba000 - 0x1108e8ff7 com.apple.Foundation (6.9 - 1151.16) <18EDD673-A010-3E99-956E-DA594CE1FA80> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x110b44000 - 0x110d29267 libobjc.A.dylib (646) <3B60CD90-74A2-3A5D-9686-B0772159792A> /usr/lib/libobjc.A.dylib
0x110d56000 - 0x110daafff libc++.1.dylib (120) <1B9530FD-989B-3174-BB1C-BDC159501710> /usr/lib/libc++.1.dylib
0x110e06000 - 0x111947fff com.apple.AppKit (6.9 - 1343.16) <C98DB43F-4245-3E6E-A4EE-37DAEE33E174> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x112129000 - 0x112129fff com.apple.ApplicationServices (48 - 48) <5BF7910B-C328-3BF8-BA4F-CE52B574CE01> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x112130000 - 0x112333ff3 com.apple.CFNetwork (720.1.1 - 720.1.1) <A82E71B3-2CDB-3840-A476-F2304D896E03> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
0x1124b9000 - 0x11284ffff com.apple.CoreFoundation (6.9 - 1151.16) <F2B088AF-A5C6-3FAE-9EB4-7931AF6359E4> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x1129dc000 - 0x113233ff3 com.apple.CoreGraphics (1.600.0 - 772) <6364CBE3-3635-3A53-B448-9D19EF9FEA96> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
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0x116b7d000 - 0x116b81ff7 libGIF.dylib (1231) <A349BA73-301E-3EDE-8A31-8ACE827C289E> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x116b8c000 - 0x116c7fff7 libJP2.dylib (1231) <58849E48-9CD2-38A1-9D48-FCE630F473EB> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x116cae000 - 0x116cb0fff libRadiance.dylib (1231) <746E9989-E89C-3027-A418-5F99CE131C93> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.d ylib
0x116cb6000 - 0x116cf7fff libGLU.dylib (11.0.7) <8037342E-1ECD-385F-B4C3-545CE97B76AE> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x116d09000 - 0x116d12fff libGFXShared.dylib (11.0.7) <EC449E3A-D9D2-3494-8B6C-DEB7B11EEDAB> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
0x116d19000 - 0x116d24fff libGL.dylib (11.0.7) <C53344AD-8CE6-3111-AB94-BD4CA89ED84E> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x116d3b000 - 0x116d7bff7 libGLImage.dylib (11.0.7) <7CBCEB4B-D22F-3116-8B28-D1C22D28C69D> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x116d87000 - 0x116d89fff libCVMSPluginSupport.dylib (11.0.7) <29D775BB-A11D-3140-A478-2A0DA1A87420> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginS upport.dylib
0x116d8f000 - 0x116d93fff libCoreVMClient.dylib (79) <FC4E08E3-749E-32FF-B5E9-211F29864831> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
0x116da0000 - 0x116decff7 libcups.2.dylib (408) <9CECCDE3-51D7-3028-830C-F58BD36E3317> /usr/lib/libcups.2.dylib
0x116e07000 - 0x116e21ff7 com.apple.Kerberos (3.0 - 1) <7760E0C2-A222-3709-B2A6-B692D900CEB1> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x116e3b000 - 0x116e6bffb com.apple.GSS (4.0 - 2.0) <D033E7F1-2D34-339F-A814-C67E009DE5A9> /System/Library/Frameworks/GSS.framework/Versions/A/GSS
0x116e8a000 - 0x116ea7ffb libresolv.9.dylib (57) <26B38E61-298A-3C3A-82C1-3B5E98AD5E29> /usr/lib/libresolv.9.dylib
0x116eb6000 - 0x116f24ffb com.apple.Heimdal (4.0 - 2.0) <B852ACA1-4C64-3E2A-A9D3-6D4C80AD9429> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
0x116f58000 - 0x116f5dffb libheimdal-asn1.dylib (398.1.2) <F9463B34-AAF5-3488-AD0C-85937C81FC5E> /usr/lib/libheimdal-asn1.dylib
0x116f6a000 - 0x116f76ff7 com.apple.OpenDirectory (10.10 - 187) <1D0066FC-1DEB-381B-B15C-4C009E0DF850> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x116f8f000 - 0x116f98ff3 com.apple.CommonAuth (4.0 - 2.0) <F4C266BE-2E0E-36B4-9DE7-C6B4BF410FD7> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
0x116fa2000 - 0x116ff3ff7 com.apple.audio.CoreAudio (4.3.0 - 4.3.0) <AF72B06E-C6C1-3FAE-8B47-AF461CAE0E22> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x11701b000 - 0x117186ff7 com.apple.audio.toolbox.AudioToolbox (1.12 - 1.12) <5C6DBEB4-F2EA-3262-B9FC-AFB89404C1DA> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x117224000 - 0x117226fff com.apple.OAuth (25 - 25) <EE765AF0-2BB6-3689-9EAA-689BF1F02A0D> /System/Library/PrivateFrameworks/OAuth.framework/Versions/A/OAuth
0x11722e000 - 0x117260ff3 com.apple.frameworks.CoreDaemon (1.3 - 1.3) <C6DB0A07-F8E4-3837-BCA9-225F460EDA81> /System/Library/PrivateFrameworks/CoreDaemon.framework/Versions/B/CoreDaemon
0x117277000 - 0x11735afff libcrypto.0.9.8.dylib (52) <7208EEE2-C090-383E-AADD-7E1BD1321BEC> /usr/lib/libcrypto.0.9.8.dylib
0x1173c5000 - 0x1173cdff7 com.apple.AppleSRP (5.0 - 1) <01EC5144-D09A-3D6A-AE35-F6D48585F154> /System/Library/PrivateFrameworks/AppleSRP.framework/Versions/A/AppleSRP
0x1173da000 - 0x1173dbfff com.apple.TrustEvaluationAgent (2.0 - 25) <2D61A2C3-C83E-3A3F-8EC1-736DBEC250AB> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
0x1173e6000 - 0x117452fff com.apple.framework.CoreWLAN (5.0 - 500.35.2) <ACBAAB0A-BCC7-37CF-AAFB-2DA1733F2682> /System/Library/Frameworks/CoreWLAN.framework/Versions/A/CoreWLAN
0x11749e000 - 0x117505ff7 com.apple.framework.CoreWiFi (3.0 - 300.4) <19269C1D-EB29-384A-83F3-7DDDEB7D9DAD> /System/Library/PrivateFrameworks/CoreWiFi.framework/Versions/A/CoreWiFi
0x117567000 - 0x11756bfff com.apple.CommonPanels (1.2.6 - 96) <F9ECC8AF-D9CA-3350-AFB4-5113A9B789A5> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x117574000 - 0x117577fff com.apple.help (1.3.3 - 46) <CA4541F4-CEF5-355C-8F1F-EA65DC1B400F> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x117580000 - 0x117882fff com.apple.HIToolbox (2.1.1 - 756) <9DD121B5-B7EB-3C43-8155-61A4417F8E9A> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x117a04000 - 0x117a16ff7 com.apple.ImageCapture (9.0 - 9.0) <7FB65DD4-56B5-35C4-862C-7A2DED991D1F> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x117a35000 - 0x117ac9fff com.apple.ink.framework (10.9 - 213) <8E029630-1530-3734-A446-13353F0E7AC5> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x117b01000 - 0x117b1afff com.apple.openscripting (1.4 - 162) <80DFF366-B950-3F79-903F-99DA0FFDB570> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x117b33000 - 0x117b34ff7 com.apple.print.framework.Print (10.0 - 265) <3BC4FE7F-78A0-3E57-8F4C-520E7EFD36FA> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x117b3a000 - 0x117b3cff7 com.apple.securityhi (9.0 - 55006) <B1E09986-7AF0-3BD1-BAA1-B5514DFB7CD1> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x117b47000 - 0x117b4dfff com.apple.speech.recognition.framework (5.0.9 - 5.0.9) <BB2D573F-0A01-379F-A2BA-3C454EDCB111> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x117b5a000 - 0x117c81fff com.apple.coreui (2.1 - 305) <BB430677-D1F7-38DD-8F05-70E54352B8B5> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x117d9b000 - 0x117eaaffb com.apple.desktopservices (1.9 - 1.9) <6EDAC73F-C42C-3FF7-B67D-FCCA1CFC5405> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x117f33000 - 0x117f47ff7 com.apple.MultitouchSupport.framework (260.30 - 260.30) <28728A7D-E048-3B14-9932-839A87D381FE> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport
0x117f5c000 - 0x117f78fff com.apple.GenerationalStorage (2.0 - 209.11) <9FF8DD11-25FB-3047-A5BF-9415339B3EEC> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/Gene rationalStorage
0x117f95000 - 0x118264ff3 com.apple.CoreImage (10.0.33) <6E3DDA29-718B-3BDB-BFAF-F8C201BF93A4> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage .framework/Versions/A/CoreImage
0x1183b8000 - 0x118407ff7 com.apple.opencl (2.4.2 - 2.4.2) <6AE26E08-6EFC-3E1B-B202-EFA9C3E5B9D4> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x118425000 - 0x118855fff com.apple.vision.FaceCore (3.1.6 - 3.1.6) <C3B823AA-C261-37D3-B4AC-C59CE91C8241> /System/Library/PrivateFrameworks/FaceCore.framework/Versions/A/FaceCore
0x118a70000 - 0x118a8aff3 com.apple.Ubiquity (1.3 - 313) <DF56A657-CC6E-3BE2-86A0-71F07127724C> /System/Library/PrivateFrameworks/Ubiquity.framework/Versions/A/Ubiquity
0x118a9d000 - 0x118ac0fff com.apple.Sharing (328.3 - 328.3) <FDEE49AD-8804-3760-9C14-8D1D10BBEA37> /System/Library/PrivateFrameworks/Sharing.framework/Versions/A/Sharing
0x118aec000 - 0x118b0cfff com.apple.IconServices (47.1 - 47.1) <E83DFE3B-6541-3736-96BB-26DC5D0100F1> /System/Library/PrivateFrameworks/IconServices.framework/Versions/A/IconService s
0x118b2c000 - 0x118b52ff7 com.apple.ChunkingLibrary (2.1 - 163.1) <3514F2A4-38BD-3849-9286-B3B991057742> /System/Library/PrivateFrameworks/ChunkingLibrary.framework/Versions/A/Chunking Library
0x118b64000 - 0x118c05ff7 com.apple.Bluetooth (4.3.1 - 4.3.1f2) <EDC78AEE-28E7-324C-9947-41A0814A8154> /System/Library/Frameworks/IOBluetooth.framework/Versions/A/IOBluetooth
0x118c81000 - 0x118c81fff com.apple.audio.units.AudioUnit (1.12 - 1.12) <76EF1C9D-DEA4-3E55-A134-4099B2FD2CF2> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x118c89000 - 0x118c9cff7 com.apple.CoreBluetooth (1.0 - 1) <FA9B43B3-E183-3040-AE25-66EF9870CF35> /System/Library/Frameworks/CoreBluetooth.framework/Versions/A/CoreBluetooth
0x118cb3000 - 0x118cc0fff com.apple.SpeechRecognitionCore (2.0.32 - 2.0.32) <87F0C88D-502D-3217-8B4A-8388288568BA> /System/Library/PrivateFrameworks/SpeechRecognitionCore.framework/Versions/A/Sp eechRecognitionCore
0x118cd6000 - 0x118d0efff com.apple.RemoteViewServices (2.0 - 99) <C9A62691-B0D9-34B7-B71C-A48B5F4DC553> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/Remot eViewServices
0x118d4b000 - 0x118e7bfff com.apple.UIFoundation (1.0 - 1) <8E030D93-441C-3997-9CD2-55C8DFAC8B84> /System/Library/PrivateFrameworks/UIFoundation.framework/Versions/A/UIFoundatio n
0x118f15000 - 0x118fd4fff com.apple.backup.framework (1.6.1 - 1.6.1) <A7BBE57D-D5E7-39DD-812C-31190159F679> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
0x11906d000 - 0x1190a7ffb com.apple.DebugSymbols (115 - 115) <6F03761D-7C3A-3C80-8031-AA1C1AD7C706> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbol s
0x1190ca000 - 0x119153fff com.apple.CoreSymbolication (3.1 - 56072) <8CE81C95-49E8-389F-B989-67CC452C08D0> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSy mbolication
0x11916b000 - 0x1191a6fff com.apple.Symbolication (1.4 - 56045) <D64571B1-4483-3FE2-BD67-A91360F79727> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolicat ion
0x1191d2000 - 0x11930effb com.apple.WebKitLegacy (10600 - 10600.1.25) <EE3A7515-AC7B-30D3-A4DC-EB0D36E88E4B> /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebKitLegacy. framework/Versions/A/WebKitLegacy
0x119409000 - 0x11a3adffb com.apple.WebCore (10600 - 10600.1.25.2) <B4FEC5E3-C0A9-3E91-93F5-548C001C560E> /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
0x11ca7c000 - 0x11caaafff com.apple.CoreServicesInternal (221.1 - 221.1) <51BAE6D2-84F3-392A-BFEC-A3B47B80A3D2> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/CoreServicesIn ternal
0x11cb1d000 - 0x11cb5dfff com.apple.CloudDocs (1.0 - 280.1.2) <49E75BC1-6556-36B4-804A-E49BC41241CF> /System/Library/PrivateFrameworks/CloudDocs.framework/CloudDocs
0x11cb96000 - 0x11cbb5fff com.apple.CoreDuet (1.0 - 1) <36AA9FD5-2685-314D-B364-3FA4688D86BD> /System/Library/PrivateFrameworks/CoreDuet.framework/Versions/A/CoreDuet
0x11cbc8000 - 0x11cbdaff7 com.apple.CoreDuetDaemonProtocol (1.0 - 1) <CE9FABB4-1C5D-3F9B-9BB8-5CC50C3E5E31> /System/Library/PrivateFrameworks/CoreDuetDaemonProtocol.framework/Versions/A/C oreDuetDaemonProtocol
0x11de8a000 - 0x11de91fff libCGCMS.A.dylib (772) <E64DC779-A6CF-3B1F-8E57-C09C0B10670F> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGCMS .A.dylib
0x11de99000 - 0x11de9bfff com.apple.EFILogin (2.0 - 2) <F0269EE2-3686-3A8A-8B83-F86974E35E90> /System/Library/PrivateFrameworks/EFILogin.framework/Versions/A/EFILogin
0x11e9f9000 - 0x11ea15ff7 com.apple.pluginkit.framework (1.0 - 1) <566FECEA-620F-3E70-8B87-C69A4486811F> /System/Library/PrivateFrameworks/PlugInKit.framework/PlugInKit
0x11ea31000 - 0x11eaa5fff com.apple.ShareKit (1.0 - 323) <9FC7280E-DB42-37F0-AE57-29E28C9B4E16> /System/Library/PrivateFrameworks/ShareKit.framework/Versions/A/ShareKit
0x11eafd000 - 0x11ed3dff7 com.apple.AddressBook.framework (9.0 - 1499) <8D5C9530-4D90-32C7-BB5E-3A686FE36BE9> /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
0x11efb5000 - 0x11f039ff7 com.apple.ViewBridge (99.1 - 99.1) <B36779D4-BEAF-36DD-83AF-E67F639BFF36> /System/Library/PrivateFrameworks/ViewBridge.framework/Versions/A/ViewBridge
0x11f093000 - 0x11f0d5fff com.apple.sociald.Social (87 - 87) <A32F7CCA-6D52-3F4E-8779-548E07A84738> /System/Library/Frameworks/Social.framework/Versions/A/Social
0x11f11f000 - 0x11f122fff libScreenReader.dylib (390.2) <96ACAA49-21B6-3D10-ADF8-FF6C8F22FD9F> /usr/lib/libScreenReader.dylib
0x11f129000 - 0x11f133fff com.apple.IntlPreferences (2.0 - 150.1) <F2DE1784-F780-3E3F-A626-D9CBD38F20EE> /System/Library/PrivateFrameworks/IntlPreferences.framework/Versions/A/IntlPref erences
0x11f13e000 - 0x11f14cff7 com.apple.ToneLibrary (1.0 - 1) <3E6D130D-77B0-31E1-98E3-A6052AB09824> /System/Library/PrivateFrameworks/ToneLibrary.framework/Versions/A/ToneLibrary
0x11f15e000 - 0x11f173fff com.apple.ToneKit (1.0 - 1) <CA375645-8DE1-3DE8-A2E0-0537849DF59B> /System/Library/PrivateFrameworks/ToneKit.framework/Versions/A/ToneKit
0x11f18d000 - 0x11f1abff7 com.apple.addressbook.vCard (9.0 - 1499) <B1BC7C0A-A783-3574-8248-BC689F43A0A0> /System/Library/PrivateFrameworks/vCard.framework/Versions/A/vCard
0x11f25c000 - 0x11f339ff7 com.apple.QuickLookUIFramework (5.0 - 675) <84FEB409-7D7A-35AC-83BE-F79FB293E23E> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuickLookUI.f ramework/Versions/A/QuickLookUI
0x11f3fa000 - 0x11f408fff com.apple.AddressBook.ContactsFoundation (9.0 - 1499) <1F879F4E-369A-38F7-A768-8B9009617479> /SYou may have installed the "Genieo" malware. The product is a fraud, and the developer knowingly distributes an uninstaller that doesn't work. I suggest the procedure below to disable Genieo. This procedure may leave a few small files behind, but it will permanently deactivate the malware (as long as you never reinstall it.)
Malware is always changing to get around the defenses against it. These instructions are valid as of now, as far as I know. They won't necessarily be valid in the future. Anyone finding this comment a few days or more after it was posted should look for more recent discussions or start a new one.
Back up all data before proceeding.
Step 1
Triple-click anywhere in the line below on this page to select it:
/Library/Frameworks/GenieoExtra.framework
Right-click or control-click the line and select
Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.
If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.
A folder should open with an item named "GenieoExtra.framework" selected. Move that item to the Trash. You'll be prompted for your administrator password.
Move each of these items to the Trash in the same way:
/Applications/Genieo.app
/Applications/Reset Search.app
/Applications/Uninstall Genieo.app
/Library/LaunchAgents/com.genieo.completer.update.plist
/Library/LaunchAgents/com.genieo.engine.plist
/Library/LaunchAgents/com.genieoinnovation.macextension.plist
/Library/LaunchDaemons/com.genieoinnovation.macextension.client.plist
/Library/PrivilegedHelperTools/com.genieoinnovation.macextension.client
/usr/lib/libgenkit.dylib
/usr/lib/libgenkitsa.dylib
/usr/lib/libimckit.dylib
/usr/lib/libimckitsa.dylib
~/Library/Application Support/com.genieoinnovation.Installer
~/Library/LaunchAgents/com.genieo.completer.download.plist
~/Library/LaunchAgents/com.genieo.completer.ltvbit.plist
~/Library/LaunchAgents/com.genieo.completer.update.plist
If there are other items with a name that includes "Genieo" or "genieo" alongside any of those listed above, move them as well. Some of these items will be absent, in which case you'll get a message that the file can't be found. Skip that item and go on to the next one.
Restart and empty the Trash. Don't try to empty the Trash until you have restarted.
Step 2
From the Safari menu bar, select
Safari ▹ Preferences... ▹ Extensions
Uninstall any extensions you don't know you need, including ones called "Genieo" or "Omnibar," and any that have the word "Spigot" or "InstallMac" in the description. If in doubt, uninstall all extensions. Do the equivalent for the Firefox and Chrome browsers, if you use either of those.
Your web browser(s) should now be working, and you should be able to reset the home page and search engine. If not, stop here and post your results.
Make sure you don't repeat the mistake that led you to install this trojan. Chances are you got it from an Internet cesspit such as "Softonic" or "CNET Download." Never visit either of those sites again. You might also have downloaded it from an ad in a page on some other site. The ad has a large green button labeled "Download" or "Download Now" in white letters. The button is designed to confuse people who intend to download something else on the same page. If youever download a file that isn't obviously what you expected, delete it immediately.
You may be wondering why you didn't get a warning from Gatekeeper about installing software from an unknown developer, as you should have. The reason is that this Internet criminal has a codesigning certificate issued by Apple, which causes Gatekeeper to give the installer a pass. Apple could revoke the certificate, but as of this writing, has not done so, even though it's aware of the problem. This failure of oversight has compromised both Gatekeeper and the Developer ID program. You can't rely on Gatekeeper alone to protect you from harmful software.
Finally, be forewarned that when Genieo is mentioned on this site, the attacker sometimes shows up under the name "Genieo support." He will tell you to run a fake "uninstaller." As he intends, the uninstaller does not completely remove the malware, and is in fact malware itself. -
SAFARI crashed after installing Yosemite-HELP!!
I have macbook air 11 inch bought 2 months ago. Everything was working well until I decided to upgrade to Yosemite- The download took forever so I went to sleep and opened the laptop today. Safari was not opening some websites (msn.com or yahoo.com) so I called apple support. After doing screen share-they said websites are opening and Yosemite 10.10.1 installation was not completed last night and it would be better if I did the upgrade. So Yosemite was installed.
After one hr-safari is worse than before. Websites either open with no picture and letters jumbled to one corner or website doesn't open at all
"safari cannot open the page"
So I can't even go to apple support website and get help so they can see the screen and help me. After spending 80 minutes on the phone with apple customer service waiting for someone to help me-I was told its difficult to help unless screen share is done but that is not possible as I can't go to apple website!!!
Please help!
I am so upset with this -I just want my mac back. I can't even find the button to delete yosemite!!
Note: I don't have wifi. My internet is through ethernet connected to the wall and mac directly.
Contacted my internet provider and I was told connection is ok!
ThanksPlease read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your documents or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this behavior; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Please take this step regardless of the results of Step 1.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of Steps 1 and 2. -
So...
After update my OS to Mavericks, my machine started off alone , without a defined reason. Hung in my work. On several occasions. I chose to redo a clean installation of Mavericks . But , the machine continues to hamper my life ... Keeps crashing...
I tried to find a .panic log, but i can't find it...
So I searched the time the machine caught and hung up (00:35:00), and found this:
Jan 13 00:34:51 iMac-de-Igor-Caie.local Installer[715]: Error loading /System/Library/CoreServices/InstallerStatusNotifications.bundle/Contents/MacOS /InstallerStatusNotifications: dlopen(/System/Library/CoreServices/InstallerStatusNotifications.bundle/Content s/MacOS/InstallerStatusNotifications, 265): no suitable image found. Did find:
/System/Library/CoreServices/InstallerStatusNotifications.bundle/Contents/MacOS /InstallerStatusNotifications: mach-o, but wrong architecture
Jan 13 00:35:06 iMac-de-Igor-Caie.local launchservicesd[77]: Application App:"Instalador" asn:0x0-4b04b pid:715 refs=7 @ 0x7fbb8b716d50 tried to be brought forward, but isn't in fPermittedFrontApps ( ( "LSApplication:0x0-0x50050 pid=759 "SecurityAgent"")), so denying. : LASSession.cp #1481 SetFrontApplication() q=LSSession 100005/0x186a5 queue
Jan 13 00:35:06 iMac-de-Igor-Caie.local WindowServer[91]: [cps/setfront] Failed setting the front application to Instalador, psn 0x0-0x4b04b, securitySessionID=0x186a5, err=-13066
Jan 13 00:35:07 iMac-de-Igor-Caie.local launchservicesd[77]: Application App:"Final Cut Pro" asn:0x0-47047 pid:666 refs=7 @ 0x7fbb8d1263f0 tried to be brought forward, but isn't in fPermittedFrontApps ( ( "LSApplication:0x0-0x50050 pid=759 "SecurityAgent"")), so denying. : LASSession.cp #1481 SetFrontApplication() q=LSSession 100005/0x186a5 queue
Jan 13 00:35:07 iMac-de-Igor-Caie.local WindowServer[91]: [cps/setfront] Failed setting the front application to Final Cut Pro, psn 0x0-0x47047, securitySessionID=0x186a5, err=-13066
Jan 13 00:38:31 localhost bootlog[0]: BOOT_TIME 1421120311 0
Jan 13 00:38:52 localhost syslogd[17]: Configuration Notice:
ASL Module "com.apple.appstore" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
Jan 13 00:38:52 localhost syslogd[17]: Configuration Notice:
ASL Module "com.apple.authd" sharing output destination "/var/log/system.log" with ASL Module "com.apple.asl".
Output parameters from ASL Module "com.apple.asl" override any specified in ASL Module "com.apple.authd".
Jan 13 00:38:52 localhost syslogd[17]: Configuration Notice:
ASL Module "com.apple.authd" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
Jan 13 00:38:52 localhost syslogd[17]: Configuration Notice:
ASL Module "com.apple.bookstore" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
Jan 13 00:38:52 localhost syslogd[17]: Configuration Notice:
ASL Module "com.apple.eventmonitor" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
Jan 13 00:38:52 localhost syslogd[17]: Configuration Notice:
ASL Module "com.apple.install" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
Jan 13 00:38:52 localhost syslogd[17]: Configuration Notice:
ASL Module "com.apple.iokit.power" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
Jan 13 00:38:52 localhost syslogd[17]: Configuration Notice:
ASL Module "com.apple.mail" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
Jan 13 00:38:52 localhost syslogd[17]: Configuration Notice:
ASL Module "com.apple.MessageTracer" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
Jan 13 00:38:52 localhost syslogd[17]: Configuration Notice:
ASL Module "com.apple.performance" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
Jan 13 00:38:52 localhost syslogd[17]: Configuration Notice:
ASL Module "com.apple.securityd" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
Jan 13 00:38:52 --- last message repeated 6 times ---
Jan 13 00:38:52 localhost kernel[0]: Longterm timer threshold: 1000 ms
Jan 13 00:38:52 localhost kernel[0]: PMAP: PCID enabled
Jan 13 00:38:52 localhost kernel[0]: PMAP: Supervisor Mode Execute Protection enabled
Jan 13 00:38:52 localhost kernel[0]: Darwin Kernel Version 13.4.0: Sun Aug 17 19:50:11 PDT 2014; root:xnu-2422.115.4~1/RELEASE_X86_64
Jan 13 00:38:52 localhost kernel[0]: vm_page_bootstrap: 8167121 free pages and 188719 wired pages
Jan 13 00:38:34 localhost com.apple.launchd[1]: *** launchd[1] has started up. ***
Jan 13 00:38:52 localhost kernel[0]: kext submap [0xffffff7f807a9000 - 0xffffff8000000000], kernel text [0xffffff8000200000 - 0xffffff80007a9000]
Jan 13 00:38:52 localhost kernel[0]: zone leak detection enabled
Jan 13 00:38:52 localhost kernel[0]: "vm_compressor_mode" is 4
Jan 13 00:38:52 localhost kernel[0]: standard timeslicing quantum is 10000 us
Jan 13 00:38:34 localhost com.apple.launchd[1]: *** Shutdown logging is enabled. ***
Jan 13 00:38:52 localhost kernel[0]: standard background quantum is 2500 us
Jan 13 00:38:52 localhost kernel[0]: mig_table_max_displ = 74
Jan 13 00:38:52 localhost kernel[0]: TSC Deadline Timer supported and enabled
Jan 13 00:38:52 localhost kernel[0]: SAFE BOOT DETECTED - only valid OSBundleRequired kexts will be loaded.
The only report that approaches to .panic is this .crash:
Process:
com.apple.internetaccounts [237]
Path:
/System/Library/PrivateFrameworks/InternetAccounts.framework/Versions/A/XPCServi ces/com.apple.internetaccounts.xpc/Contents/MacOS/com.apple.internetaccounts
Identifier:
com.apple.internetaccounts
Version:
1.0 (1)
Code Type:
X86-64 (Native)
Parent Process: launchd [1]
Responsible:
com.apple.internetaccounts [237]
User ID:
501
Date/Time:
2015-01-13 00:42:48.992 -0300
OS Version:
Mac OS X 10.9.5 (13F34)
Report Version: 11
Anonymous UUID: 4F4E86D2-XXXXXXXXXXXXXXXXXXXX
Crashed Thread: 7 Dispatch queue: com.apple.root.default-priority
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
abort() called
*** error for object 0x7f8dd0668ba0: double free
Thread 0:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib
0x000000011297aa1a mach_msg_trap + 10
1 libsystem_kernel.dylib
0x0000000112979d18 mach_msg + 64
2 com.apple.CoreFoundation
0x000000011033df15 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation
0x000000011033d539 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation
0x000000011033ce75 CFRunLoopRunSpecific + 309
5 com.apple.HIToolbox
0x000000011484ea0d RunCurrentEventLoopInMode + 226
6 com.apple.HIToolbox
0x000000011484e7b7 ReceiveNextEventCommon + 479
7 com.apple.HIToolbox
0x000000011484e5bc _BlockUntilNextEventMatchingListInModeWithFilter + 65
8 com.apple.AppKit
0x000000010e7ee24e _DPSNextEvent + 1434
9 com.apple.AppKit
0x000000010e7ed89b -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 122
10 com.apple.AppKit
0x000000010e7e199c -[NSApplication run] + 553
11 com.apple.AppKit
0x000000010e7cc783 NSApplicationMain + 940
12 com.apple.XPCService
0x0000000119d52c0f _xpc_main + 385
13 libxpc.dylib
0x0000000112ae7bde xpc_main + 399
14 com.apple.Foundation
0x000000010fd65cdb -[NSXPCListener resume] + 108
15 com.apple.internetaccounts
0x000000010e2e839f main + 157
16 libdyld.dylib
0x00000001127e55fd start + 1
Thread 1:: Dispatch queue: com.apple.internetaccounts.xpc.collection
0 libsystem_kernel.dylib
0x000000011297aa6e semaphore_timedwait_trap + 10
1 libdispatch.dylib
0x00000001127afd88 _dispatch_group_wait_slow + 147
2 com.apple.internetaccounts
0x000000010e2e914f 0x10e2e7000 + 8527
3 com.apple.internetaccounts
0x000000010e2eb671 0x10e2e7000 + 18033
4 com.apple.internetaccounts
0x000000010e2ef795 0x10e2e7000 + 34709
5 libdispatch.dylib
0x00000001127ac1bb _dispatch_call_block_and_release + 12
6 libdispatch.dylib
0x00000001127a928d _dispatch_client_callout + 8
7 libdispatch.dylib
0x00000001127ab673 _dispatch_queue_drain + 451
8 libdispatch.dylib
0x00000001127ac9c1 _dispatch_queue_invoke + 110
9 libdispatch.dylib
0x00000001127aaf87 _dispatch_root_queue_drain + 75
10 libdispatch.dylib
0x00000001127ac177 _dispatch_worker_thread2 + 40
11 libsystem_pthread.dylib
0x0000000112a87ef8 _pthread_wqthread + 314
12 libsystem_pthread.dylib
0x0000000112a8afb9 start_wqthread + 13
Thread 2:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib
0x000000011297f662 kevent64 + 10
1 libdispatch.dylib
0x00000001127ab421 _dispatch_mgr_invoke + 239
2 libdispatch.dylib
0x00000001127ab136 _dispatch_mgr_thread + 52
Thread 3:: Dispatch queue: com.apple.root.default-priority
0 libsystem_kernel.dylib
0x000000011297ab16 syscall_thread_switch + 10
1 libsystem_platform.dylib
0x0000000112a6ddf6 _OSSpinLockLockSlow + 63
2 com.apple.CoreData
0x0000000110f815c4 generateReturnPointerMethod + 84
3 com.apple.CoreData
0x0000000110f80c93 +[NSManagedObject(_PFDynamicAccessorsAndPropertySupport) classForEntity:] + 1075
4 com.apple.CoreData
0x0000000110f806fb _PFFastEntityClass + 315
5 com.apple.CoreData
0x0000000110f803d7 -[NSManagedObjectContext(_NSInternalAdditions) _retainedObjectWithID:optionalHandler:withInlineStorage:] + 103
6 com.apple.CoreData
0x0000000110fbfcdc -[_NSFaultingMutableSet willRead] + 476
7 com.apple.CoreData
0x0000000110fbfad4 -[_NSFaultingMutableSet countByEnumeratingWithState:objects:count:] + 36
8 com.apple.CalendarPersistence 0x000000012144e247 +[CalManagedMessage messagesArrayForCalendarMainWindowWithManagedObjectContext:] + 647
9 com.apple.CalendarPersistence 0x000000012144dd51 +[CalBadgeMonitor postMessageUpdateWithInserted:andDeleted:] + 103
10 libdispatch.dylib
0x00000001127ac1bb _dispatch_call_block_and_release + 12
11 libdispatch.dylib
0x00000001127a928d _dispatch_client_callout + 8
12 libdispatch.dylib
0x00000001127ab082 _dispatch_root_queue_drain + 326
13 libdispatch.dylib
0x00000001127ac177 _dispatch_worker_thread2 + 40
14 libsystem_pthread.dylib
0x0000000112a87ef8 _pthread_wqthread + 314
15 libsystem_pthread.dylib
0x0000000112a8afb9 start_wqthread + 13
Thread 4:: Dispatch queue: com.apple.root.default-priority
0 libsystem_kernel.dylib
0x000000011297aa56 semaphore_wait_trap + 10
1 libdispatch.dylib
0x00000001127ad9f9 _dispatch_semaphore_wait_slow + 206
2 libxpc.dylib
0x0000000112ade7ef xpc_connection_send_message_with_reply_sync + 195
3 com.apple.AOSKit
0x000000011a404cca -[AOSAgentConnection sendMessageWithPayload:replyHandler:isAsync:] + 1002
4 com.apple.AOSKit
0x000000011a3fbb7a +[AOSUtilities makeAgentRequestWithAccount:type:args:callback:maxRetries:] + 763
5 com.apple.AOSKit
0x000000011a3e7d16 _AOSAccountRetrieveMailProperties + 344
6 com.apple.Mail.framework
0x0000000120c1bcb4 -[MFAosImapAccount(Internal) aoskitPropertyForKey:] + 196
7 com.apple.Mail.framework
0x0000000120d1604c -[MFMailAccount(Internal) iaSettingsIncludingPassword:] + 694
8 com.apple.Mail.framework
0x0000000120c1931c -[MFAosImapAccount iaSettingsIncludingPassword:] + 51
9 com.apple.mail.iaplugin
0x000000011f0a1bac 0x11f0a0000 + 7084
10 com.apple.internetaccounts
0x000000010e2ea4e6 0x10e2e7000 + 13542
11 com.apple.internetaccounts
0x000000010e2e9339 0x10e2e7000 + 9017
12 libdispatch.dylib
0x00000001127ac1bb _dispatch_call_block_and_release + 12
13 libdispatch.dylib
0x00000001127a928d _dispatch_client_callout + 8
14 libdispatch.dylib
0x00000001127ab082 _dispatch_root_queue_drain + 326
15 libdispatch.dylib
0x00000001127ac177 _dispatch_worker_thread2 + 40
16 libsystem_pthread.dylib
0x0000000112a87ef8 _pthread_wqthread + 314
17 libsystem_pthread.dylib
0x0000000112a8afb9 start_wqthread + 13
Thread 5:
0 libsystem_kernel.dylib
0x000000011297ee6a __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x0000000112a87f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib
0x0000000112a8afb9 start_wqthread + 13
Thread 6:
0 libsystem_kernel.dylib
0x000000011297aa1a mach_msg_trap + 10
1 libsystem_kernel.dylib
0x0000000112979d18 mach_msg + 64
2 com.apple.CoreFoundation
0x000000011033df15 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation
0x000000011033d539 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation
0x000000011033ce75 CFRunLoopRunSpecific + 309
5 com.apple.AppKit
0x000000010e98e05e _NSEventThread + 144
6 libsystem_pthread.dylib
0x0000000112a86899 _pthread_body + 138
7 libsystem_pthread.dylib
0x0000000112a8672a _pthread_start + 137
8 libsystem_pthread.dylib
0x0000000112a8afc9 thread_start + 13
Thread 7 Crashed:: Dispatch queue: com.apple.root.default-priority
0 libsystem_kernel.dylib
0x000000011297e866 __pthread_kill + 10
1 libsystem_pthread.dylib
0x0000000112a8735c pthread_kill + 92
2 libsystem_c.dylib
0x00000001128b9b1a abort + 125
3 libsystem_malloc.dylib
0x00000001129f3690 szone_error + 587
4 com.apple.CoreFoundation
0x0000000110305579 _CFArrayReplaceValues + 1433
5 com.apple.CoreFoundation
0x00000001102f8e2b CFArrayAppendValue + 123
6 com.apple.CoreData
0x0000000110f8c3b4 generateAccessor + 212
7 com.apple.CoreData
0x0000000110f889fc +[NSManagedObject(_PFDynamicAccessorsAndPropertySupport) resolveInstanceMethod:] + 6140
8 libobjc.A.dylib
0x00000001100fcc21 _class_resolveInstanceMethod(objc_class*, objc_selector*, objc_object*) + 76
9 libobjc.A.dylib
0x00000001101022c8 lookUpImpOrForward + 286
10 libobjc.A.dylib
0x00000001100f5169 objc_msgSend + 233
11 com.apple.CalendarStore
0x000000011f0c4434 +[CalGroup(CreationFromManagedObject) groupFromManagedObject:] + 871
12 com.apple.CalendarStore
0x000000011f0ca94b -[CalCalendarStore(CalCalendarStore_Private) groups] + 348
13 com.apple.calendar.iaplugin
0x0000000122a3d530 0x122a3b000 + 9520
14 com.apple.internetaccounts
0x000000010e2ea377 0x10e2e7000 + 13175
15 com.apple.internetaccounts
0x000000010e2e9339 0x10e2e7000 + 9017
16 libdispatch.dylib
0x00000001127ac1bb _dispatch_call_block_and_release + 12
17 libdispatch.dylib
0x00000001127a928d _dispatch_client_callout + 8
18 libdispatch.dylib
0x00000001127ab082 _dispatch_root_queue_drain + 326
19 libdispatch.dylib
0x00000001127ac177 _dispatch_worker_thread2 + 40
20 libsystem_pthread.dylib
0x0000000112a87ef8 _pthread_wqthread + 314
21 libsystem_pthread.dylib
0x0000000112a8afb9 start_wqthread + 13
Thread 8:: Dispatch queue: com.apple.root.default-priority
0 libsystem_kernel.dylib
0x000000011297aa56 semaphore_wait_trap + 10
1 libdispatch.dylib
0x00000001127ad9f9 _dispatch_semaphore_wait_slow + 206
2 com.apple.Notes.framework
0x00000001229987d0 -[NFNotesMigratorClient sync_importMailAccounts] + 449
3 com.apple.Notes.iaplugin
0x0000000122951de7 0x122950000 + 7655
4 com.apple.internetaccounts
0x000000010e2ea377 0x10e2e7000 + 13175
5 com.apple.internetaccounts
0x000000010e2e9339 0x10e2e7000 + 9017
6 libdispatch.dylib
0x00000001127ac1bb _dispatch_call_block_and_release + 12
7 libdispatch.dylib
0x00000001127a928d _dispatch_client_callout + 8
8 libdispatch.dylib
0x00000001127ab082 _dispatch_root_queue_drain + 326
9 libdispatch.dylib
0x00000001127ac177 _dispatch_worker_thread2 + 40
10 libsystem_pthread.dylib
0x0000000112a87ef8 _pthread_wqthread + 314
11 libsystem_pthread.dylib
0x0000000112a8afb9 start_wqthread + 13
Thread 9:: Dispatch queue: com.apple.root.default-priority
0 libsystem_kernel.dylib
0x000000011297ab16 syscall_thread_switch + 10
1 libsystem_platform.dylib
0x0000000112a6ddf6 _OSSpinLockLockSlow + 63
2 libsystem_malloc.dylib
0x00000001129f82e3 szone_malloc_should_clear + 96
3 libsystem_malloc.dylib
0x00000001129fa868 malloc_zone_malloc + 71
4 libsystem_malloc.dylib
0x00000001129fb27c malloc + 42
5 libsystem_blocks.dylib
0x0000000112855538 _Block_copy_internal + 236
6 com.apple.CoreData
0x0000000110f8c374 generateAccessor + 148
7 com.apple.CoreData
0x0000000110f889fc +[NSManagedObject(_PFDynamicAccessorsAndPropertySupport) resolveInstanceMethod:] + 6140
8 libobjc.A.dylib
0x00000001100fcc21 _class_resolveInstanceMethod(objc_class*, objc_selector*, objc_object*) + 76
9 libobjc.A.dylib
0x00000001101022c8 lookUpImpOrForward + 286
10 libobjc.A.dylib
0x00000001100f5169 objc_msgSend + 233
11 com.apple.CalendarStore
0x000000011f0c4434 +[CalGroup(CreationFromManagedObject) groupFromManagedObject:] + 871
12 com.apple.CalendarStore
0x000000011f0ca94b -[CalCalendarStore(CalCalendarStore_Private) groups] + 348
13 com.apple.reminders.iaplugin
0x0000000122a525d0 0x122a50000 + 9680
14 com.apple.internetaccounts
0x000000010e2ea377 0x10e2e7000 + 13175
15 com.apple.internetaccounts
0x000000010e2e9339 0x10e2e7000 + 9017
16 libdispatch.dylib
0x00000001127ac1bb _dispatch_call_block_and_release + 12
17 libdispatch.dylib
0x00000001127a928d _dispatch_client_callout + 8
18 libdispatch.dylib
0x00000001127ab082 _dispatch_root_queue_drain + 326
19 libdispatch.dylib
0x00000001127ac177 _dispatch_worker_thread2 + 40
20 libsystem_pthread.dylib
0x0000000112a87ef8 _pthread_wqthread + 314
21 libsystem_pthread.dylib
0x0000000112a8afb9 start_wqthread + 13
Thread 10:
0 libsystem_kernel.dylib
0x000000011297ee6a __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x0000000112a87f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib
0x0000000112a8afb9 start_wqthread + 13
Thread 11:
0 libsystem_kernel.dylib
0x000000011297ee6a __workq_kernreturn + 10
1 libsystem_pthread.dylib
0x0000000112a87f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib
0x0000000112a8afb9 start_wqthread + 13
Thread 7 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000122ea3000 rcx: 0x0000000122ea18c8 rdx: 0x0000000000000000
rdi: 0x000000000000a207 rsi: 0x0000000000000006 rbp: 0x0000000122ea18f0 rsp: 0x0000000122ea18c8
r8: 0x0000000000000010 r9: 0x00000000fffffff0 r10: 0x000000000c000000 r11: 0x0000000000000202
r12: 0x000000010e308000 r13: 0x00000001102bf000 r14: 0x0000000000000006 r15: 0x0000000000000000
rip: 0x000000011297e866 rfl: 0x0000000000000202 cr2: 0x00000001128b9a9d
Logical CPU:
0
Error Code:
0x02000148
Trap Number:
133
I do not know if these data help me
Need to solve it alone. Technical support of apple me my city is horrible. And it would take days to deliver the machine running . If not invent bigger problems to increase the price of the service.
Sorry for the "google translator english". And Thank you so much!My problem , it seems, is the summer ! My room has no air conditioning and this time the heat increases greatly . As new Imacs not get hot out , you can not realize how much the machine is suffering .
I bought a powerful fan and apparently the issue is resolved. -
Firefox crashes after installing latest update
Crash ID: bp-0d33fe65-134a-4853-8b32-a01a82110925
updated to latest version, after which the crash reports started (see crash ID above). Tried safe mode also and still crashed. Finally had to revert to previous version to get it working again. Will not move to upgrade at this point.-> Do a MALWARE check with these Malware Scanning programs. You need to scan with all programs because each program detects different malware. Make sure that you UPDATE each program to get the latest version of their Databases before doing a Scan. Also, Close All other Applications(softwares) before Starting to Run Scans.
* Malwarebytes' Anti-Malware - http://www.malwarebytes.org/mbam.php
* SuperAntispyware - http://www.superantispyware.com/
* Windows Defender Home Page -
http://www.microsoft.com/windows/products/winfamily/defender/default.mspx
* Spybot Search & Destroy - http://www.safer-networking.org/en/index.html
* Ad-Aware Free Internet Security - http://www.lavasoft.com/products/ad_aware_free.php
There are also specialized forums for Malware Removal such as those listed below, where you might be able to get more help:
* Bleeping Computer Forums - http://www.bleepingcomputer.com/forums/
* Spyware Warrior Forums - http://www.spywarewarrior.com/index.php
* SWI Forums - http://www.spywareinfoforum.com/
Check and tell if its working. -
After installing Yosemite Whenever I go to print in Photoshop 2014 or Word 14.4.7 or Quicken 2007 V 16.2.0 the apps crash. In word and Quicken even if I just ask it to save as a PDF I get a crash. In Photoshop if I save the file first it prints without a crash.
The dialog box that comes up says PhotoShop has unexpectdly quit and do I want to reopen it.
Here is the user diagnostic report followed by the System diagnostic report from the console. Almost as long as War and Peace.
Process: Adobe Photoshop CC 2014 [353]
Path: /Applications/Adobe Photoshop CC 2014/Adobe Photoshop CC 2014.app/Contents/MacOS/Adobe Photoshop CC 2014
Identifier: com.adobe.Photoshop
Version: 15.2.1 (15.2.1.257)
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: Adobe Photoshop CC 2014 [353]
User ID: 501
Date/Time: 2014-12-05 18:23:37.501 -0500
OS Version: Mac OS X 10.10.1 (14B25)
Report Version: 11
Anonymous UUID: B7945FDF-5F32-B8AF-E84D-5D687EAE96ED
Time Awake Since Boot: 34000 seconds
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x00000001179ae8bb
VM Regions Near 0x1179ae8bb:
VM_ALLOCATE 000000011799c000-00000001179ad000 [ 68K] rw-/rw- SM=SHM
-->
mapped file 00000001179f2000-0000000117a0d000 [ 108K] r--/rwx SM=COW /Library/Fonts/Baghdad.ttc
Application Specific Information:
Performing @selector(doPrint:) from sender NSButton 0x7fecc911c990
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 ??? 0x00000001179ae8bb 0 + 4690995387
1 libobjc.A.dylib 0x00007fff8f21368c objc_object::sidetable_release(bool) + 236
2 com.kodak.aioprinter.printeroptions 0x000000011776b655 -[CSPDEPanel_Pl_1301171400 dealloc] + 101
3 libobjc.A.dylib 0x00007fff8f21368c objc_object::sidetable_release(bool) + 236
4 com.apple.print.framework.Print.Private 0x00000001178fafe3 0x1178f9000 + 8163
5 libobjc.A.dylib 0x00007fff8f21368c objc_object::sidetable_release(bool) + 236
6 com.apple.AppKit 0x00007fff957cbbcf -[NSMenuItem dealloc] + 239
7 libobjc.A.dylib 0x00007fff8f21368c objc_object::sidetable_release(bool) + 236
8 com.apple.AppKit 0x00007fff95a2f704 -[NSPopUpButtonCell removeAllItems] + 59
9 com.apple.print.framework.Print.Private 0x0000000117904470 0x1178f9000 + 46192
10 com.apple.print.framework.Print.Private 0x0000000117915c91 0x1178f9000 + 117905
11 com.apple.print.framework.Print.Private 0x00000001179153ca 0x1178f9000 + 115658
12 libsystem_trace.dylib 0x00007fff8af24cd7 _os_activity_initiate + 75
13 com.apple.AppKit 0x00007fff95991497 -[NSApplication sendAction:to:from:] + 410
14 com.adobe.Photoshop 0x0000000109ad0ef0 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 21470688
15 com.apple.AppKit 0x00007fff959912c0 -[NSControl sendAction:to:] + 86
16 com.apple.AppKit 0x00007fff95b65c5f __26-[NSCell _sendActionFrom:]_block_invoke + 131
17 libsystem_trace.dylib 0x00007fff8af24cd7 _os_activity_initiate + 75
18 com.apple.AppKit 0x00007fff959d9ddc -[NSCell _sendActionFrom:] + 144
19 com.apple.AppKit 0x00007fff95b4c962 -[NSButtonCell _sendActionFrom:] + 39
20 libsystem_trace.dylib 0x00007fff8af24cd7 _os_activity_initiate + 75
21 com.apple.AppKit 0x00007fff959d963e -[NSButtonCell performClick:] + 1027
22 com.apple.AppKit 0x00007fff95b470a9 __33-[NSButton performKeyEquivalent:]_block_invoke + 96
23 libsystem_trace.dylib 0x00007fff8af24cd7 _os_activity_initiate + 75
24 com.apple.AppKit 0x00007fff959a6e03 -[NSButton performKeyEquivalent:] + 369
25 com.apple.AppKit 0x00007fff959a6a8b -[NSView _performKeyEquivalent:conditionally:] + 189
26 com.apple.AppKit 0x00007fff959a6c6c -[NSControl _performKeyEquivalent:conditionally:] + 126
27 com.apple.AppKit 0x00007fff959a6b3f -[NSView performKeyEquivalent:] + 150
28 com.apple.AppKit 0x00007fff959a6a8b -[NSView _performKeyEquivalent:conditionally:] + 189
29 com.apple.AppKit 0x00007fff959a6b3f -[NSView performKeyEquivalent:] + 150
30 com.apple.AppKit 0x00007fff959a6a8b -[NSView _performKeyEquivalent:conditionally:] + 189
31 com.apple.AppKit 0x00007fff959a6959 -[NSWindow performKeyEquivalent:] + 61
32 com.apple.AppKit 0x00007fff959d7516 -[NSTextField textDidEndEditing:] + 900
33 com.apple.CoreFoundation 0x00007fff8b69ecbc __CFNOTIFICATIONCENTER_IS_CALLING_OUT_TO_AN_OBSERVER__ + 12
34 com.apple.CoreFoundation 0x00007fff8b5901b4 _CFXNotificationPost + 3140
35 com.apple.Foundation 0x00007fff88838ea1 -[NSNotificationCenter postNotificationName:object:userInfo:] + 66
36 com.apple.AppKit 0x00007fff959d52e5 -[NSTextView(NSPrivate) _giveUpFirstResponder:] + 423
37 com.apple.AppKit 0x00007fff95a23652 -[NSTextView(NSKeyBindingCommands) insertNewline:] + 239
38 com.apple.AppKit 0x00007fff959d3f84 -[NSTextView doCommandBySelector:] + 195
39 com.apple.AppKit 0x00007fff95fe9c51 -[NSTextInputContext(NSInputContext_WithCompletion) doCommandBySelector:completionHandler:] + 118
40 com.apple.AppKit 0x00007fff959a95b0 -[NSKeyBindingManager(NSKeyBindingManager_MultiClients) interpretEventAsCommand:forClient:] + 1899
41 com.apple.AppKit 0x00007fff95fe8682 __61-[NSTextInputContext _handleEvent:options:completionHandler:]_block_invoke968 + 335
42 com.apple.AppKit 0x00007fff95fea0bf -[NSTextInputContext(NSInputContext_WithCompletion) hasMarkedTextWithCompletionHandler:] + 76
43 com.apple.AppKit 0x00007fff95fe84a3 __61-[NSTextInputContext _handleEvent:options:completionHandler:]_block_invoke_3 + 95
44 com.apple.AppKit 0x00007fff95fe7838 -[NSTextInputContext tryHandleEvent_HasMarkedText_withDispatchCondition:dispatchWork:continuation:] + 101
45 com.apple.AppKit 0x00007fff95fe8414 __61-[NSTextInputContext _handleEvent:options:completionHandler:]_block_invoke956 + 321
46 com.apple.HIToolbox 0x00007fff8a77136f __TSMProcessRawKeyEventWithOptionsAndCompletionHandler_block_invoke_5 + 70
47 com.apple.HIToolbox 0x00007fff8a6c8f45 ___ZL23DispatchEventToHandlersP14EventTargetRecP14OpaqueEventRefP14HandlerCallR ec_block_invoke + 108
48 com.apple.AppKit 0x00007fff95fe1286 __55-[NSTextInputContext handleTSMEvent:completionHandler:]_block_invoke174 + 2387
49 com.apple.AppKit 0x00007fff95fea0bf -[NSTextInputContext(NSInputContext_WithCompletion) hasMarkedTextWithCompletionHandler:] + 76
50 com.apple.AppKit 0x00007fff95fe08a4 __55-[NSTextInputContext handleTSMEvent:completionHandler:]_block_invoke_2 + 95
51 com.apple.AppKit 0x00007fff95fde5f8 -[NSTextInputContext tryHandleTSMEvent_HasMarkedText_withDispatchCondition:dispatchWork:continuation :] + 101
52 com.apple.AppKit 0x00007fff95fe0600 -[NSTextInputContext handleTSMEvent:completionHandler:] + 3293
53 com.apple.AppKit 0x00007fff959c87ee _NSTSMEventHandler + 324
54 com.apple.HIToolbox 0x00007fff8a55832c DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1260
55 com.apple.HIToolbox 0x00007fff8a55776e SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 386
56 com.apple.HIToolbox 0x00007fff8a5575e2 SendEventToEventTargetWithOptions + 43
57 com.apple.HIToolbox 0x00007fff8a76a68c SendTSMEvent_WithCompletionHandler + 417
58 com.apple.HIToolbox 0x00007fff8a76ab8c __SendUnicodeTextAEToUnicodeDoc_WithCompletionHandler_block_invoke + 400
59 com.apple.HIToolbox 0x00007fff8a76ae46 __SendFilterTextEvent_WithCompletionHandler_block_invoke + 189
60 com.apple.HIToolbox 0x00007fff8a76a6e0 SendTSMEvent_WithCompletionHandler + 501
61 com.apple.HIToolbox 0x00007fff8a76a9cf SendFilterTextEvent_WithCompletionHandler + 236
62 com.apple.HIToolbox 0x00007fff8a767d41 SendUnicodeTextAEToUnicodeDoc_WithCompletionHandler + 295
63 com.apple.HIToolbox 0x00007fff8a76c649 __utDeliverTSMEvent_WithCompletionHandler_block_invoke_2 + 296
64 com.apple.HIToolbox 0x00007fff8a76c518 __utDeliverTSMEvent_WithCompletionHandler_block_invoke + 437
65 com.apple.HIToolbox 0x00007fff8a7677bd TSMKeyEvent_WithCompletionHandler + 701
66 com.apple.HIToolbox 0x00007fff8a7712f0 __TSMProcessRawKeyEventWithOptionsAndCompletionHandler_block_invoke_4 + 251
67 com.apple.HIToolbox 0x00007fff8a7711e6 __TSMProcessRawKeyEventWithOptionsAndCompletionHandler_block_invoke_3 + 330
68 com.apple.HIToolbox 0x00007fff8a771022 __TSMProcessRawKeyEventWithOptionsAndCompletionHandler_block_invoke_2 + 259
69 com.apple.HIToolbox 0x00007fff8a770ea5 __TSMProcessRawKeyEventWithOptionsAndCompletionHandler_block_invoke + 251
70 com.apple.HIToolbox 0x00007fff8a770caf TSMProcessRawKeyEventWithOptionsAndCompletionHandler + 3068
71 com.apple.AppKit 0x00007fff95fe8226 __61-[NSTextInputContext _handleEvent:options:completionHandler:]_block_invoke945 + 131
72 com.apple.AppKit 0x00007fff95fe7762 -[NSTextInputContext tryTSMProcessRawKeyEvent:dispatchCondition:setupForDispatch:furtherCondition:di spatchWork:continuation:] + 127
73 com.apple.AppKit 0x00007fff95fe7d95 -[NSTextInputContext _handleEvent:options:completionHandler:] + 1266
74 com.apple.AppKit 0x00007fff959c802e -[NSTextInputContext handleEvent:] + 109
75 com.apple.AppKit 0x00007fff959a7c7d -[NSView interpretKeyEvents:] + 207
76 com.apple.AppKit 0x00007fff959c7ea5 -[NSTextView keyDown:] + 695
77 com.apple.AppKit 0x00007fff95eea9f6 -[NSWindow _reallySendEvent:] + 3266
78 com.apple.AppKit 0x00007fff9597750c -[NSWindow sendEvent:] + 368
79 com.apple.AppKit 0x00007fff95929811 -[NSApplication sendEvent:] + 4153
80 com.adobe.Photoshop 0x0000000109ad0f5c AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 21470796
81 com.adobe.Photoshop 0x0000000109ad1d4d AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 21474365
82 com.apple.AppKit 0x00007fff95ac6c3f -[NSApplication _realDoModalLoop:peek:] + 770
83 com.apple.AppKit 0x00007fff95ac5186 -[NSApplication runModalForWindow:] + 119
84 com.apple.AppKit 0x00007fff95d4acb2 -[NSPrintPanel runModalWithPrintInfo:] + 498
85 com.adobe.Photoshop 0x00000001099962e0 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 20181456
86 com.adobe.Photoshop 0x0000000109a811c8 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 21143736
87 com.adobe.Photoshop 0x0000000109222f66 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 12369494
88 com.adobe.Photoshop 0x00000001092235a6 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 12371094
89 com.adobe.Photoshop 0x0000000109220ffc AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 12361452
90 com.adobe.Photoshop 0x0000000109220955 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 12359749
91 com.adobe.Photoshop 0x00000001082d91ee boost::exception_detail::copy_boost_exception(boost::exception*, boost::exception const*) + 527550
92 com.adobe.Photoshop 0x00000001083499d0 boost::exception_detail::copy_boost_exception(boost::exception*, boost::exception const*) + 988320
93 com.adobe.Photoshop 0x0000000108351eec boost::exception_detail::copy_boost_exception(boost::exception*, boost::exception const*) + 1022396
94 com.adobe.Photoshop 0x00000001082c708a boost::exception_detail::copy_boost_exception(boost::exception*, boost::exception const*) + 453466
95 com.adobe.Photoshop 0x00000001082cd16d boost::exception_detail::copy_boost_exception(boost::exception*, boost::exception const*) + 478269
96 com.adobe.Photoshop 0x00000001082cc381 boost::exception_detail::copy_boost_exception(boost::exception*, boost::exception const*) + 474705
97 com.adobe.Photoshop 0x00000001082c81bf boost::exception_detail::copy_boost_exception(boost::exception*, boost::exception const*) + 457871
98 com.adobe.Photoshop 0x00000001082c7fa6 boost::exception_detail::copy_boost_exception(boost::exception*, boost::exception const*) + 457334
99 com.adobe.Photoshop 0x0000000109ad1dc4 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 21474484
100 com.apple.AppKit 0x00007fff957b5e98 -[NSApplication run] + 711
101 com.adobe.Photoshop 0x0000000109ad2592 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 21476482
102 com.adobe.Photoshop 0x0000000109ad3908 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 21481464
103 com.adobe.Photoshop 0x00000001082c888f boost::exception_detail::copy_boost_exception(boost::exception*, boost::exception const*) + 459615
104 com.adobe.Photoshop 0x000000010857c6ce boost::exception_detail::copy_boost_exception(boost::exception*, boost::exception const*) + 3293598
105 com.adobe.Photoshop 0x000000010857c829 boost::exception_detail::copy_boost_exception(boost::exception*, boost::exception const*) + 3293945
106 com.adobe.Photoshop 0x000000010823fd34 0x10823d000 + 11572
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff89bb922e kevent64 + 10
1 libdispatch.dylib 0x00007fff918c7a6a _dispatch_mgr_thread + 52
Thread 2:: MPSupport Worker
0 libsystem_kernel.dylib 0x00007fff89bb8132 __psynch_cvwait + 10
1 MultiProcessor Support 0x0000000118f3b40b 0x118ef4000 + 291851
2 MultiProcessor Support 0x0000000118f3b30b 0x118ef4000 + 291595
3 MultiProcessor Support 0x0000000118f5b844 0x118ef4000 + 424004
4 libsystem_pthread.dylib 0x00007fff8f0392fc _pthread_body + 131
5 libsystem_pthread.dylib 0x00007fff8f039279 _pthread_start + 176
6 libsystem_pthread.dylib 0x00007fff8f0374b1 thread_start + 13
Thread 3:: MPSupport Worker
0 libsystem_kernel.dylib 0x00007fff89bb8132 __psynch_cvwait + 10
1 MultiProcessor Support 0x0000000118f3b40b 0x118ef4000 + 291851
2 MultiProcessor Support 0x0000000118f3b30b 0x118ef4000 + 291595
3 MultiProcessor Support 0x0000000118f5b844 0x118ef4000 + 424004
4 libsystem_pthread.dylib 0x00007fff8f0392fc _pthread_body + 131
5 libsystem_pthread.dylib 0x00007fff8f039279 _pthread_start + 176
6 libsystem_pthread.dylib 0x00007fff8f0374b1 thread_start + 13
Thread 4:: MPSupport Worker
0 libsystem_kernel.dylib 0x00007fff89bb8132 __psynch_cvwait + 10
1 MultiProcessor Support 0x0000000118f3b40b 0x118ef4000 + 291851
2 MultiProcessor Support 0x0000000118f3b30b 0x118ef4000 + 291595
3 MultiProcessor Support 0x0000000118f5b844 0x118ef4000 + 424004
4 libsystem_pthread.dylib 0x00007fff8f0392fc _pthread_body + 131
5 libsystem_pthread.dylib 0x00007fff8f039279 _pthread_start + 176
6 libsystem_pthread.dylib 0x00007fff8f0374b1 thread_start + 13
Thread 5:: MPSupport Worker
0 libsystem_kernel.dylib 0x00007fff89bb8132 __psynch_cvwait + 10
1 MultiProcessor Support 0x0000000118f3b40b 0x118ef4000 + 291851
2 MultiProcessor Support 0x0000000118f3b30b 0x118ef4000 + 291595
3 MultiProcessor Support 0x0000000118f5b844 0x118ef4000 + 424004
4 libsystem_pthread.dylib 0x00007fff8f0392fc _pthread_body + 131
5 libsystem_pthread.dylib 0x00007fff8f039279 _pthread_start + 176
6 libsystem_pthread.dylib 0x00007fff8f0374b1 thread_start + 13
Thread 6:: MPSupport Worker
0 libsystem_kernel.dylib 0x00007fff89bb8132 __psynch_cvwait + 10
1 MultiProcessor Support 0x0000000118f3b40b 0x118ef4000 + 291851
2 MultiProcessor Support 0x0000000118f3b30b 0x118ef4000 + 291595
3 MultiProcessor Support 0x0000000118f5b844 0x118ef4000 + 424004
4 libsystem_pthread.dylib 0x00007fff8f0392fc _pthread_body + 131
5 libsystem_pthread.dylib 0x00007fff8f039279 _pthread_start + 176
6 libsystem_pthread.dylib 0x00007fff8f0374b1 thread_start + 13
Thread 7:: MPSupport Worker
0 libsystem_kernel.dylib 0x00007fff89bb8132 __psynch_cvwait + 10
1 MultiProcessor Support 0x0000000118f3b40b 0x118ef4000 + 291851
2 MultiProcessor Support 0x0000000118f3b30b 0x118ef4000 + 291595
3 MultiProcessor Support 0x0000000118f5b844 0x118ef4000 + 424004
4 libsystem_pthread.dylib 0x00007fff8f0392fc _pthread_body + 131
5 libsystem_pthread.dylib 0x00007fff8f039279 _pthread_start + 176
6 libsystem_pthread.dylib 0x00007fff8f0374b1 thread_start + 13
Thread 8:: MPSupport Worker
0 libsystem_kernel.dylib 0x00007fff89bb8132 __psynch_cvwait + 10
1 MultiProcessor Support 0x0000000118f3b40b 0x118ef4000 + 291851
2 MultiProcessor Support 0x0000000118f3b30b 0x118ef4000 + 291595
3 MultiProcessor Support 0x0000000118f5b844 0x118ef4000 + 424004
4 libsystem_pthread.dylib 0x00007fff8f0392fc _pthread_body + 131
5 libsystem_pthread.dylib 0x00007fff8f039279 _pthread_start + 176
6 libsystem_pthread.dylib 0x00007fff8f0374b1 thread_start + 13
Thread 9:
0 libsystem_kernel.dylib 0x00007fff89bb356a semaphore_wait_trap + 10
1 libtbb.dylib 0x000000010d81b550 tbb::internal::rml::private_worker::thread_routine(void*) + 480
2 libsystem_pthread.dylib 0x00007fff8f0392fc _pthread_body + 131
3 libsystem_pthread.dylib 0x00007fff8f039279 _pthread_start + 176
4 libsystem_pthread.dylib 0x00007fff8f0374b1 thread_start + 13
Thread 10:
0 libsystem_kernel.dylib 0x00007fff89bb356a semaphore_wait_trap + 10
1 libtbb.dylib 0x000000010d81b550 tbb::internal::rml::private_worker::thread_routine(void*) + 480
2 libsystem_pthread.dylib 0x00007fff8f0392fc _pthread_body + 131
3 libsystem_pthread.dylib 0x00007fff8f039279 _pthread_start + 176
4 libsystem_pthread.dylib 0x00007fff8f0374b1 thread_start + 13
Thread 11:
0 libsystem_kernel.dylib 0x00007fff89bb356a semaphore_wait_trap + 10
1 libtbb.dylib 0x000000010d81b550 tbb::internal::rml::private_worker::thread_routine(void*) + 480
2 libsystem_pthread.dylib 0x00007fff8f0392fc _pthread_body + 131
3 libsystem_pthread.dylib 0x00007fff8f039279 _pthread_start + 176
4 libsystem_pthread.dylib 0x00007fff8f0374b1 thread_start + 13
Thread 12:
0 libsystem_kernel.dylib 0x00007fff89bb356a semaphore_wait_trap + 10
1 libtbb.dylib 0x000000010d81b550 tbb::internal::rml::private_worker::thread_routine(void*) + 480
2 libsystem_pthread.dylib 0x00007fff8f0392fc _pthread_body + 131
3 libsystem_pthread.dylib 0x00007fff8f039279 _pthread_start + 176
4 libsystem_pthread.dylib 0x00007fff8f0374b1 thread_start + 13
Thread 13:
0 libsystem_kernel.dylib 0x00007fff89bb356a semaphore_wait_trap + 10
1 libtbb.dylib 0x000000010d81b550 tbb::internal::rml::private_worker::thread_routine(void*) + 480
2 libsystem_pthread.dylib 0x00007fff8f0392fc _pthread_body + 131
3 libsystem_pthread.dylib 0x00007fff8f039279 _pthread_start + 176
4 libsystem_pthread.dylib 0x00007fff8f0374b1 thread_start + 13
Thread 14:
0 libsystem_kernel.dylib 0x00007fff89bb356a semaphore_wait_trap + 10
1 libtbb.dylib 0x000000010d81b550 tbb::internal::rml::private_worker::thread_routine(void*) + 480
2 libsystem_pthread.dylib 0x00007fff8f0392fc _pthread_body + 131
3 libsystem_pthread.dylib 0x00007fff8f039279 _pthread_start + 176
4 libsystem_pthread.dylib 0x00007fff8f0374b1 thread_start + 13
Thread 15:
0 libsystem_kernel.dylib 0x00007fff89bb356a semaphore_wait_trap + 10
1 libtbb.dylib 0x000000010d81b550 tbb::internal::rml::private_worker::thread_routine(void*) + 480
2 libsystem_pthread.dylib 0x00007fff8f0392fc _pthread_body + 131
3 libsystem_pthread.dylib 0x00007fff8f039279 _pthread_start + 176
4 libsystem_pthread.dylib 0x00007fff8f0374b1 thread_start + 13
Thread 16:
0 libsystem_kernel.dylib 0x00007fff89bb8486 __semwait_signal + 10
1 com.adobe.PSAutomate 0x0000000141f5b658 0x141e0d000 + 1369688
2 com.adobe.PSAutomate 0x0000000141f410be 0x141e0d000 + 1261758
3 com.adobe.PSAutomate 0x0000000141f5b1f5 0x141e0d000 + 1368565
4 libsystem_pthread.dylib 0x00007fff8f0392fc _pthread_body + 131
5 libsystem_pthread.dylib 0x00007fff8f039279 _pthread_start + 176
6 libsystem_pthread.dylib 0x00007fff8f0374b1 thread_start + 13
Thread 17:
0 libsystem_kernel.dylib 0x00007fff89bb352e mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff89bb269f mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff8b5f2b14 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff8b5f1fdb __CFRunLoopRun + 1371
4 com.apple.CoreFoundation 0x00007fff8b5f1838 CFRunLoopRunSpecific + 296
5 com.apple.AppKit 0x00007fff959257a7 _NSEventThread + 137
6 libsystem_pthread.dylib 0x00007fff8f0392fc _pthread_body + 131
7 libsystem_pthread.dylib 0x00007fff8f039279 _pthread_start + 176
8 libsystem_pthread.dylib 0x00007fff8f0374b1 thread_start + 13
Thread 18:
0 libsystem_kernel.dylib 0x00007fff89bb8336 __recvfrom + 10
1 VulcanMessage5.dylib 0x0000000110767b32 vcfoundation::io::BSDNamedPipe::Read(void*, unsigned long) + 24
2 VulcanMessage5.dylib 0x0000000110765c40 vcfoundation::io::BufferedReader::InternalRead(char*, long) + 112
3 VulcanMessage5.dylib 0x0000000110765cae vcfoundation::io::BufferedReader::Read(void*, unsigned long) + 60
4 VulcanMessage5.dylib 0x000000011075e7d0 vcfoundation::io::IVCChannel::ReadFully(void*, unsigned long) + 70
5 VulcanMessage5.dylib 0x000000011075f262 vcfoundation::io::Serializer::InternalDeserialize() + 30
6 VulcanMessage5.dylib 0x000000011075f16f vcfoundation::io::Serializer::Deserialize() + 9
7 VulcanMessage5.dylib 0x0000000110764782 vcfoundation::ncomm::Connection::ReadIn() + 28
8 VulcanMessage5.dylib 0x00000001107648c6 vcfoundation::ncomm::NCService::ReadResponse(vcfoundation::ncomm::INCRequest*, vcfoundation::ncomm::INCListener&, vcfoundation::ncomm::NCService::ConRef&) + 40
9 VulcanMessage5.dylib 0x0000000110764681 vcfoundation::ncomm::NCService::Execute(vcfoundation::ncomm::INCRequest*, vcfoundation::ncomm::INCListener&) + 109
10 VulcanMessage5.dylib 0x00000001107645fa vcfoundation::ncomm::NCService::Execute(vcfoundation::ncomm::INCRequest*) + 32
11 VulcanMessage5.dylib 0x000000011075532b adobe::vulcan::servicemgr::CSIRequest::Execute() + 53
12 VulcanMessage5.dylib 0x0000000110756507 adobe::vulcan::servicemgr::RegisterForEventsRequest::Run() + 353
13 VulcanMessage5.dylib 0x00000001107652d0 vcfoundation::thread::AbstractThread::Run() + 50
14 VulcanMessage5.dylib 0x0000000110769523 vcfoundation::thread::Thread::ThreadProc(void*) + 9
15 libsystem_pthread.dylib 0x00007fff8f0392fc _pthread_body + 131
16 libsystem_pthread.dylib 0x00007fff8f039279 _pthread_start + 176
17 libsystem_pthread.dylib 0x00007fff8f0374b1 thread_start + 13
Thread 19:: UxTech Queue ThreadController
0 libsystem_kernel.dylib 0x00007fff89bb8132 __psynch_cvwait + 10
1 com.adobe.Photoshop 0x00000001099a130b AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 20226555
2 com.adobe.Photoshop 0x0000000109fe2f5b AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 26787403
3 com.adobe.Photoshop 0x0000000109fe141b AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 26780427
4 com.adobe.Photoshop 0x0000000109b00e44 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 21667124
5 libsystem_pthread.dylib 0x00007fff8f0392fc _pthread_body + 131
6 libsystem_pthread.dylib 0x00007fff8f039279 _pthread_start + 176
7 libsystem_pthread.dylib 0x00007fff8f0374b1 thread_start + 13
Thread 20:: UxTech Queue ThreadController
0 libsystem_kernel.dylib 0x00007fff89bb8132 __psynch_cvwait + 10
1 com.adobe.Photoshop 0x00000001099a130b AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 20226555
2 com.adobe.Photoshop 0x0000000109fe2f5b AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 26787403
3 com.adobe.Photoshop 0x0000000109fe141b AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 26780427
4 com.adobe.Photoshop 0x0000000109b00e44 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 21667124
5 libsystem_pthread.dylib 0x00007fff8f0392fc _pthread_body + 131
6 libsystem_pthread.dylib 0x00007fff8f039279 _pthread_start + 176
7 libsystem_pthread.dylib 0x00007fff8f0374b1 thread_start + 13
Thread 21:: UxTech Queue ThreadController
0 libsystem_kernel.dylib 0x00007fff89bb8132 __psynch_cvwait + 10
1 com.adobe.Photoshop 0x00000001099a130b AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 20226555
2 com.adobe.Photoshop 0x0000000109fe2f5b AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 26787403
3 com.adobe.Photoshop 0x0000000109fe141b AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 26780427
4 com.adobe.Photoshop 0x0000000109b00e44 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 21667124
5 libsystem_pthread.dylib 0x00007fff8f0392fc _pthread_body + 131
6 libsystem_pthread.dylib 0x00007fff8f039279 _pthread_start + 176
7 libsystem_pthread.dylib 0x00007fff8f0374b1 thread_start + 13
Thread 22:: UxTech Queue ThreadController
0 libsystem_kernel.dylib 0x00007fff89bb8132 __psynch_cvwait + 10
1 com.adobe.Photoshop 0x00000001099a130b AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 20226555
2 com.adobe.Photoshop 0x0000000109fe2f5b AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 26787403
3 com.adobe.Photoshop 0x0000000109fe141b AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 26780427
4 com.adobe.Photoshop 0x0000000109b00e44 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 21667124
5 libsystem_pthread.dylib 0x00007fff8f0392fc _pthread_body + 131
6 libsystem_pthread.dylib 0x00007fff8f039279 _pthread_start + 176
7 libsystem_pthread.dylib 0x00007fff8f0374b1 thread_start + 13
Thread 23:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x00007fff89bb352e mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff89bb269f mach_msg + 55
2 com.apple.CoreFoundation 0x00007fff8b5f2b14 __CFRunLoopServiceMachPort + 212
3 com.apple.CoreFoundation 0x00007fff8b5f1fdb __CFRunLoopRun + 1371
4 com.apple.CoreFoundation 0x00007fff8b5f1838 CFRunLoopRunSpecific + 296
5 com.apple.CFNetwork 0x00007fff869a5d20 +[NSURLConnection(Loader) _resourceLoadLoop:] + 434
6 com.apple.Foundation 0x00007fff8889eb7a __NSThread__main__ + 1345
7 libsystem_pthread.dylib 0x00007fff8f0392fc _pthread_body + 131
8 libsystem_pthread.dylib 0x00007fff8f039279 _pthread_start + 176
9 libsystem_pthread.dylib 0x00007fff8f0374b1 thread_start + 13
Thread 24:
0 libsystem_kernel.dylib 0x00007fff89bb8132 __psynch_cvwait + 10
1 com.adobe.ape.engine 0x000000014365e3dd APXGetHostAPI + 2516301
2 com.adobe.ape.engine 0x000000014340c5c1 APXGetHostAPI + 83761
3 com.adobe.ape.engine 0x000000014365e4a1 APXGetHostAPI + 2516497
4 com.adobe.ape.engine 0x000000014365e51a APXGetHostAPI + 2516618
5 com.adobe.ape.engine 0x000000014365e649 APXGetHostAPI + 2516921
6 libsystem_pthread.dylib 0x00007fff8f0392fc _pthread_body + 131
7 libsystem_pthread.dylib 0x00007fff8f039279 _pthread_start + 176
8 libsystem_pthread.dylib 0x00007fff8f0374b1 thread_start + 13
Thread 25:
0 libsystem_kernel.dylib 0x00007fff89bb8132 __psynch_cvwait + 10
1 com.adobe.ape.engine 0x000000014365e3dd APXGetHostAPI + 2516301
2 com.adobe.ape.engine 0x000000014340c5c1 APXGetHostAPI + 83761
3 com.adobe.ape.engine 0x000000014365e4a1 APXGetHostAPI + 2516497
4 com.adobe.ape.engine 0x000000014365e51a APXGetHostAPI + 2516618
5 com.adobe.ape.engine 0x000000014365e649 APXGetHostAPI + 2516921
6 libsystem_pthread.dylib 0x00007fff8f0392fc _pthread_body + 131
7 libsystem_pthread.dylib 0x00007fff8f039279 _pthread_start + 176
8 libsystem_pthread.dylib 0x00007fff8f0374b1 thread_start + 13
Thread 26:
0 libsystem_kernel.dylib 0x00007fff89bb8132 __psynch_cvwait + 10
1 com.adobe.ape.engine 0x000000014365e3dd APXGetHostAPI + 2516301
2 com.adobe.ape.engine 0x000000014340c5c1 APXGetHostAPI + 83761
3 com.adobe.ape.engine 0x000000014365e4a1 APXGetHostAPI + 2516497
4 com.adobe.ape.engine 0x000000014365e51a APXGetHostAPI + 2516618
5 com.adobe.ape.engine 0x000000014365e649 APXGetHostAPI + 2516921
6 libsystem_pthread.dylib 0x00007fff8f0392fc _pthread_body + 131
7 libsystem_pthread.dylib 0x00007fff8f039279 _pthread_start + 176
8 libsystem_pthread.dylib 0x00007fff8f0374b1 thread_start + 13
Thread 27:
0 libsystem_kernel.dylib 0x00007fff89bb8132 __psynch_cvwait + 10
1 com.adobe.ape.engine 0x000000014365e3dd APXGetHostAPI + 2516301
2 com.adobe.ape.engine 0x000000014340c5c1 APXGetHostAPI + 83761
3 com.adobe.ape.engine 0x000000014365e4a1 APXGetHostAPI + 2516497
4 com.adobe.ape.engine 0x000000014365e51a APXGetHostAPI + 2516618
5 com.adobe.ape.engine 0x000000014365e649 APXGetHostAPI + 2516921
6 libsystem_pthread.dylib 0x00007fff8f0392fc _pthread_body + 131
7 libsystem_pthread.dylib 0x00007fff8f039279 _pthread_start + 176
8 libsystem_pthread.dylib 0x00007fff8f0374b1 thread_start + 13
Thread 28:
0 libsystem_kernel.dylib 0x00007fff89bb8132 __psynch_cvwait + 10
1 com.adobe.ape.engine 0x000000014365e3dd APXGetHostAPI + 2516301
2 com.adobe.ape.engine 0x000000014340c5c1 APXGetHostAPI + 83761
3 com.adobe.ape.engine 0x000000014365e4a1 APXGetHostAPI + 2516497
4 com.adobe.ape.engine 0x000000014365e51a APXGetHostAPI + 2516618
5 com.adobe.ape.engine 0x000000014365e649 APXGetHostAPI + 2516921
6 libsystem_pthread.dylib 0x00007fff8f0392fc _pthread_body + 131
7 libsystem_pthread.dylib 0x00007fff8f039279 _pthread_start + 176
8 libsystem_pthread.dylib 0x00007fff8f0374b1 thread_start + 13
Thread 29:
0 libsystem_kernel.dylib 0x00007fff89bb8132 __psynch_cvwait + 10
1 com.adobe.ape.engine 0x000000014365e3dd APXGetHostAPI + 2516301
2 com.adobe.ape.engine 0x000000014340c5c1 APXGetHostAPI + 83761
3 com.adobe.ape.engine 0x000000014365e4a1 APXGetHostAPI + 2516497
4 com.adobe.ape.engine 0x000000014365e51a APXGetHostAPI + 2516618
5 com.adobe.ape.engine 0x000000014365e649 APXGetHostAPI + 2516921
6 libsystem_pthread.dylib 0x00007fff8f0392fc _pthread_body + 131
7 libsystem_pthread.dylib 0x00007fff8f039279 _pthread_start + 176
8 libsystem_pthread.dylib 0x00007fff8f0374b1 thread_start + 13
Thread 30:
0 libsystem_kernel.dylib 0x00007fff89bb8132 __psynch_cvwait + 10
1 com.adobe.ape.engine 0x000000014365e3dd APXGetHostAPI + 2516301
2 com.adobe.ape.engine 0x000000014340c5c1 APXGetHostAPI + 83761
3 com.adobe.ape.engine 0x000000014365e4a1 APXGetHostAPI + 2516497
4 com.adobe.ape.engine 0x000000014365e51a APXGetHostAPI + 2516618
5 com.adobe.ape.engine 0x000000014365e649 APXGetHostAPI + 2516921
6 libsystem_pthread.dylib 0x00007fff8f0392fc _pthread_body + 131
7 libsystem_pthread.dylib 0x00007fff8f039279 _pthread_start + 176
8 libsystem_pthread.dylib 0x00007fff8f0374b1 thread_start + 13
Thread 31:
0 libsystem_kernel.dylib 0x00007fff89bb8132 __psynch_cvwait + 10
1 com.adobe.ape.engine 0x000000014365e3dd APXGetHostAPI + 2516301
2 com.adobe.ape.engine 0x000000014340c5c1 APXGetHostAPI + 83761
3 com.adobe.ape.engine 0x000000014365e4a1 APXGetHostAPI + 2516497
4 com.adobe.ape.engine 0x000000014365e51a APXGetHostAPI + 2516618
5 com.adobe.ape.engine 0x000000014365e649 APXGetHostAPI + 2516921
6 libsystem_pthread.dylib 0x00007fff8f0392fc _pthread_body + 131
7 libsystem_pthread.dylib 0x00007fff8f039279 _pthread_start + 176
8 libsystem_pthread.dylib 0x00007fff8f0374b1 thread_start + 13
Thread 32:
0 libsystem_kernel.dylib 0x00007fff89bb8132 __psynch_cvwait + 10
1 com.adobe.ape.engine 0x000000014365e3a0 APXGetHostAPI + 2516240
2 com.adobe.ape.engine 0x00000001436765ab APXGetHostAPI + 2615067
3 com.adobe.ape.engine 0x000000014365e4a1 APXGetHostAPI + 2516497
4 com.adobe.ape.engine 0x000000014365e51a APXGetHostAPI + 2516618
5 com.adobe.ape.engine 0x000000014365e649 APXGetHostAPI + 2516921
6 libsystem_pthread.dylib 0x00007fff8f0392fc _pthread_body + 131
7 libsystem_pthread.dylib 0x00007fff8f039279 _pthread_start + 176
8 libsystem_pthread.dylib 0x00007fff8f0374b1 thread_start + 13
Thread 33:
0 libsystem_kernel.dylib 0x00007fff89bb8132 __psynch_cvwait + 10
1 com.adobe.ape.engine 0x000000014365e3a0 APXGetHostAPI + 2516240
2 com.adobe.ape.engine 0x00000001437f1073 APXGetHostAPI + 4166115
3 com.adobe.ape.engine 0x000000014365e4a1 APXGetHostAPI + 2516497
4 com.adobe.ape.engine 0x000000014365e51a APXGetHostAPI + 2516618
5 com.adobe.ape.engine 0x000000014365e649 APXGetHostAPI + 2516921
6 libsystem_pthread.dylib 0x00007fff8f0392fc _pthread_body + 131
7 libsystem_pthread.dylib 0x00007fff8f039279 _pthread_start + 176
8 libsystem_pthread.dylib 0x00007fff8f0374b1 thread_start + 13
Thread 34:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x00007fff89bb83f6 __select + 10
1 libsystem_pthread.dylib 0x00007fff8f0392fc _pthread_body + 131
2 libsystem_pthread.dylib 0x00007fff8f039279 _pthread_start + 176
3 libsystem_pthread.dylib 0x00007fff8f0374b1 thread_start + 13
Thread 35:: General Background Service
0 libsystem_kernel.dylib 0x00007fff89bb8132 __psynch_cvwait + 10
1 com.adobe.Photoshop 0x000000010854bfe1 boost::exception_detail::copy_boost_exception(boost::exception*, boost::exception const*) + 3095217
2 com.adobe.Photoshop 0x0000000109e0ad58 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 24853576
3 com.adobe.Photoshop 0x0000000109e0a53b AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 24851499
4 com.adobe.Photoshop 0x0000000109e0b6ba AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 24855978
5 com.adobe.Photoshop 0x0000000109b00e44 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 21667124
6 libsystem_pthread.dylib 0x00007fff8f0392fc _pthread_body + 131
7 libsystem_pthread.dylib 0x00007fff8f039279 _pthread_start + 176
8 libsystem_pthread.dylib 0x00007fff8f0374b1 thread_start + 13
Thread 36:: Update Activation Menu Items
0 libsystem_kernel.dylib 0x00007fff89bb8486 __semwait_signal + 10
1 com.adobe.Photoshop 0x00000001084e2623 boost::exception_detail::copy_boost_exception(boost::exception*, boost::exception const*) + 2662643
2 com.adobe.Photoshop 0x0000000109b00e44 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 21667124
3 libsystem_pthread.dylib 0x00007fff8f0392fc _pthread_body + 131
4 libsystem_pthread.dylib 0x00007fff8f039279 _pthread_start + 176
5 libsystem_pthread.dylib 0x00007fff8f0374b1 thread_start + 13
Thread 37:: cr_scratch
0 libsystem_kernel.dylib 0x00007fff89bb8132 __psynch_cvwait + 10
1 com.adobe.CameraRaw 0x000000014a44158b 0x149e45000 + 6276491
2 com.adobe.CameraRaw 0x000000014a3ca28b 0x149e45000 + 5788299
3 com.adobe.CameraRaw 0x000000014a1c9c81 0x149e45000 + 3689601
4 libsystem_pthread.dylib 0x00007fff8f0392fc _pthread_body + 131
5 libsystem_pthread.dylib 0x00007fff8f039279 _pthread_start + 176
6 libsystem_pthread.dylib 0x00007fff8f0374b1 thread_start + 13
Thread 38:: Background Save
0 libsystem_kernel.dylib 0x00007fff89bb8132 __psynch_cvwait + 10
1 com.adobe.Photoshop 0x000000010854bfe1 boost::exception_detail::copy_boost_exception(boost::exception*, boost::exception const*) + 3095217
2 com.adobe.Photoshop 0x0000000109bbeada AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 22444490
3 com.adobe.Photoshop 0x0000000109bbca89 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 22436217
4 com.adobe.Photoshop 0x0000000109b00e44 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 21667124
5 libsystem_pthread.dylib 0x00007fff8f0392fc _pthread_body + 131
6 libsystem_pthread.dylib 0x00007fff8f039279 _pthread_start + 176
7 libsystem_pthread.dylib 0x00007fff8f0374b1 thread_start + 13
Thread 39:
0 libsystem_kernel.dylib 0x00007fff89bb8946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8f0374a1 start_wqthread + 13
Thread 40:
0 libsystem_kernel.dylib 0x00007fff89bb8946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8f0374a1 start_wqthread + 13
Thread 41:
0 libsystem_kernel.dylib 0x00007fff89bb8946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8f0374a1 start_wqthread + 13
Thread 42:
0 libsystem_kernel.dylib 0x00007fff89bb8946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8f0374a1 start_wqthread + 13
Thread 43:
0 libsystem_kernel.dylib 0x00007fff89bb8946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8f0374a1 start_wqthread + 13
Thread 44:
0 libsystem_kernel.dylib 0x00007fff89bb8946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8f0374a1 start_wqthread + 13
Thread 45:
0 libsystem_kernel.dylib 0x00007fff89bb8946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8f0374a1 start_wqthread + 13
Thread 46:
0 libsystem_kernel.dylib 0x00007fff89bb8946 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8f0374a1 start_wqthread + 13
Thread 47:
0 libsystem_kernel.dylib 0x00007fff89bb8132 __psynch_cvwait + 10
1 com.apple.CoreServices.CarbonCore 0x00007fff915e99c7 TSWaitOnConditionTimedRelative + 147
2 com.apple.CoreServices.CarbonCore 0x00007fff915e95a2 TSWaitOnSemaphoreCommon + 403
3 com.apple.CoreServices.CarbonCore 0x00007fff915a3a38 AsyncFileThread(void*) + 281
4 libsystem_pthread.dylib 0x00007fff8f0392fc _pthread_body + 131
5 libsystem_pthread.dylib 0x00007fff8f039279 _pthread_start + 176
6 libsystem_pthread.dylib 0x00007fff8f0374b1 thread_start + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000001 rbx: 0x00007fecc6f0ad10 rcx: 0x00000000002f4180 rdx: 0x00000000000b08a0
rdi: 0x0000000110de8a00 rsi: 0x0000000110de8a00 rbp: 0x00007fff579be0d0 rsp: 0x00007fff579be0b0
r8: 0x0000000000000015 r9: 0x00007feccd000000 r10: 0x0000000000000070 r11: 0x00007feccd000000
r12: 0x00007fecc6f0ad10 r13: 0xffff8013390f52f0 r14: 0x0000000000000001 r15: 0x00007fff77d80200
rip: 0x00000001179ae8bb rfl: 0x0000000000010206 cr2: 0x00000001179ae8bb
Logical CPU: 4
Error Code: 0x00000014
Trap Number: 14
Binary Images:
0x10823d000 - 0x10cb17fcf +com.adobe.Photoshop (15.2.1 - 15.2.1.257) <780CFBF0-ED89-3551-A0E2-E1CC75F5061F> /Applications/Adobe Photoshop CC 2014/Adobe Photoshop CC 2014.app/Contents/MacOS/Adobe Photoshop CC 2014
0x10d80d000 - 0x10d83dfef +libtbb.dylib (0) <D41FA1F0-4921-308A-93DF-4D16F8913472> /Applications/Adobe Photoshop CC 2014/Adobe Photoshop CC 2014.app/Contents/Frameworks/libtbb.dylib
0x10d85b000 - 0x10d880fff +libtbbmalloc.dylib (0) <60EF4F46-298B-38B6-A6CD-9B168072EAB7> /Applications/Adobe Photoshop CC 2014/Adobe Photoshop CC 2014.app/Contents/Frameworks/libtbbmalloc.dylib
0x10d8ac000 - 0x10d9abfff +com.adobe.amtlib (8.0.0.122 - 8.0.0.122) <3793FBF6-1FED-357D-96EF-5C17B2F7A371> /Applications/Adobe Photoshop CC 2014/Adobe Photoshop CC 2014.app/Contents/Frameworks/amtlib.framework/Versions/A/amtlib
0x10d9c0000 - 0x10dc80fcf +com.adobe.PlugPlugOwl (5.2.0.52 - 5.2.0.52) <CE75DB87-58C8-39E6-9911-00BAEF301EBA> /Applications/Adobe Photoshop CC 2014/Adobe Photoshop CC 2014.app/Contents/Frameworks/PlugPlugOwl.framework/Versions/A/PlugPlugOwl
0x10df3b000 - 0x10dfe6ff7 +com.adobe.AdobeScCore (ScCore 4.5.5 - 4.5.5.32401) <04932D1E-CB2D-3D66-8B9E-8B325EB4E21F> /Applications/Adobe Photoshop CC 2014/Adobe Photoshop CC 2014.app/Contents/Frameworks/AdobeScCore.framework/Versions/A/AdobeScCore
0x10e02f000 - 0x10e0edfff +com.adobe.AdobeExtendScript (ExtendScript 4.5.5 - 4.5.5.32401) <98E48A52-A6EB-309D-B668-EE951E67823F> /Applications/Adobe Photoshop CC 2014/Adobe Photoshop CC 2014.app/Contents/Frameworks/AdobeExtendScript.framework/Versions/A/AdobeExtend Script
0x10e143000 - 0x10e149fff org.twain.dsm (1.9.5 - 1.9.5) <6D13A0B6-113D-335A-8E7B-366A0CFE1CD6> /System/Library/Frameworks/TWAIN.framework/Versions/A/TWAIN
0x10e152000 - 0x10e165ff7 +com.adobe.ahclientframework (1.8.0.31 - 1.8.0.31) <58BB943C-98EC-3812-AAAB-74F66630D1D4> /Applications/Adobe Photoshop CC 2014/Adobe Photoshop CC 2014.app/Contents/Frameworks/ahclient.framework/Versions/A/ahclient
0x10e174000 - 0x10e178fff com.apple.agl (3.3.0 - AGL-3.3.0) <3B0D06B0-99F1-3D5F-8977-340FC462B511> /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x10e180000 - 0x10e37aff7 +com.adobe.owl (AdobeOwl version 5.2.4 - 5.2.4) <CF1C521F-C4B7-3763-8C12-55BAA3D44ADC> /Applications/Adobe Photoshop CC 2014/Adobe Photoshop CC 2014.app/Contents/Frameworks/AdobeOwl.framework/Versions/A/AdobeOwl
0x10e3bf000 - 0x10e7b3ff7 +com.adobe.MPS (AdobeMPS 5.8.1.33340 - 5.8.1.33340) <4B02E5D5-79A8-3281-920A-BD3B74DFEDF7> /Applications/Adobe Photoshop CC 2014/Adobe Photoshop CC 2014.app/Contents/Frameworks/AdobeMPS.framework/Versions/A/AdobeMPS
0x10e82f000 - 0x10e85dfff +VulcanControl.dylib (5.0.0.82 - 5.0.0.82 © 2013 Adobe Systems, Inc. All rights reserved.) <059975FF-07C9-3231-BCD0-4E7E9862B14A> /Applications/Adobe Photoshop CC 2014/Adobe Photoshop CC 2014.app/Contents/Frameworks/VulcanControl.dylib
0x10e893000 - 0x10ebd6fff +com.adobe.AGM (AdobeAGM 4.30.41.33308 - 4.30.41.33308) <74584FED-29A6-361C-B5B6-D26EEC620B50> /Applications/Adobe Photoshop CC 2014/Adobe Photoshop CC 2014.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
0x10ec48000 - 0x10ef6dff7 +com.adobe.CoolType (AdobeCoolType 5.15.00.33308 - 5.15.00.33308) <07952676-1A11-3AA6-991D-04460EFBA92E> /Applications/Adobe Photoshop CC 2014/Adobe Photoshop CC 2014.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType
0x10efbb000 - 0x10efe2ff7 +com.adobe.BIBUtils (AdobeBIBUtils 1.1.01 - 1.1.01) <C21D264F-9A78-3E52-9E0F-3044E78A24B0> /Applications/Adobe Photoshop CC 2014/Adobe Photoshop CC 2014.app/Contents/Frameworks/AdobeBIBUtils.framework/Versions/A/AdobeBIBUtils
0x10efea000 - 0x10f00eff7 +com.adobe.AXE8SharedExpat (AdobeAXE8SharedExpat 3.8.0.32260 - 3.8.0.32260) <7CF0AED9-C0B4-3DBE-BB97-3BC2CC06AB67> /Applications/Adobe Photoshop CC 2014/Adobe Photoshop CC 2014.app/Contents/Frameworks/AdobeAXE8SharedExpat.framework/Versions/A/AdobeAXE 8SharedExpat
0x10f032000 - 0x10f033ff7 libCyrillicConverter.dylib (64) <251C52BB-5EE6-3722-89DA-F3DC80222142> /System/Library/CoreServices/Encodings/libCyrillicConverter.dylib
0x10f038000 - 0x10f167fff +com.winsoft.wrservices (WRServices 8.0.0 - 8.0.0) <3DDC40D0-BC6F-3758-B00A-E102E80D4F5F> /Applications/Adobe Photoshop CC 2014/Adobe Photoshop CC 2014.app/Contents/Frameworks/WRServices.framework/Versions/A/WRServices
0x10f1c5000 - -
great Problemes after installing Yosemite (10.10.2 ) with Photoshop CS6....The program crashes --last time 10 times during my work session..wacomtable doesnt work..it is slow...and get error messages about the graphic card....It s a Terror to work with my beloved Photoshop!
The Yosemite upgrade very often damages existing Photoshop installations. Thank Apple for that.
You need to uninstall and re-install Photoshop, then apply all the Photoshop upgrades from scratch.
But first, give us details about your setup:
BOILERPLATE TEXT:
Note that this is boilerplate text.
If you give complete and detailed information about your setup and the issue at hand,
such as your platform (Mac or Win),
exact versions of your OS, of Photoshop (not just "CS6", but something like CS6v.13.0.6) and of Bridge,
your settings in Photoshop > Preference > Performance
the type of file you were working on,
machine specs, such as total installed RAM, scratch file HDs, total available HD space, video card specs, including total VRAM installed,
what troubleshooting steps you have taken so far,
what error message(s) you receive,
if having issues opening raw files also the exact camera make and model that generated them,
if you're having printing issues, indicate the exact make and model of your printer, paper size, image dimensions in pixels (so many pixels wide by so many pixels high). if going through a RIP, specify that too.
A screen shot of your settings or of the image could be very helpful too,
etc.,
someone may be able to help you (not necessarily this poster, who is not a Windows user).
Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:
http://forums.adobe.com/thread/419981?tstart=0
Thanks! -
Please help my MBP is so slow after installing yosemite
After installing Yosemite my computer lags, crashes, and is so slow. Please help!!
Problem description:
My late 2011 17 inch MBP has slowed down so much since installing Yosemite. My mail and other apps just crash or i get the rainbow ball of death.
EtreCheck version: 2.1.8 (121)
Report generated March 5, 2015 at 1:39:55 AM EST
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Pro (17-inch, Late 2011) (Technical Specifications)
MacBook Pro - model: MacBookPro8,3
1 2.5 GHz Intel Core i7 CPU: 4-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 140
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1920 x 1200
AMD Radeon HD 6770M - VRAM: 1024 MB
System Software: ℹ️
OS X 10.10.2 (14C109) - Time since boot: one day 10:23:42
Disk Information: ℹ️
APPLE HDD HTS727575A9E362 disk0 : (750.16 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 748.93 GB (584.36 GB free)
Core Storage: disk0s2 749.30 GB Online
MATSHITADVD-R UJ-8A8
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Logitech USB Receiver
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/System/Library/Extensions
[not loaded] com.devguru.driver.SamsungComposite (1.4.28 - SDK 10.6) [Click for support]
/System/Library/Extensions/ssuddrv.kext/Contents/PlugIns
[not loaded] com.devguru.driver.SamsungACMControl (1.4.28 - SDK 10.6) [Click for support]
[not loaded] com.devguru.driver.SamsungACMData (1.4.28 - SDK 10.6) [Click for support]
[not loaded] com.devguru.driver.SamsungMTP (1.4.28 - SDK 10.5) [Click for support]
[not loaded] com.devguru.driver.SamsungSerial (1.4.28 - SDK 10.6) [Click for support]
Problem System Launch Agents: ℹ️
[killed] com.apple.CallHistoryPluginHelper.plist
[killed] com.apple.icloud.fmfd.plist
[killed] com.apple.printtool.agent.plist
[killed] com.apple.scopedbookmarkagent.xpc.plist
[killed] com.apple.spindump_agent.plist
5 processes killed due to memory pressure
Problem System Launch Daemons: ℹ️
[killed] com.apple.ctkd.plist
[killed] com.apple.nehelper.plist
[killed] com.apple.periodic-weekly.plist
[killed] com.apple.spindump.plist
[killed] com.apple.wdhelper.plist
5 processes killed due to memory pressure
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[loaded] com.adobe.CS5ServiceManager.plist [Click for support]
[loaded] com.coupons.coupond.plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
[running] com.rosettastone.rosettastonedaemon.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.adobe.SwitchBoard.plist [Click for support]
[loaded] com.google.keystone.daemon.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[loaded] com.adobe.ARM.[...].plist [Click for support]
[loaded] com.adobe.ARM.[...].plist [Click for support]
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Google Chrome Application Hidden (/Applications/Google Chrome.app)
SpeechSynthesisServer Application (/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks /SpeechSynthesis.framework/Versions/A/SpeechSynthesisServer.app)
AT&T Locker Uploader Application Hidden (/Applications/AT&T Locker Uploader.app)
Google Drive Application (/Applications/Google Drive.app)
AdobeResourceSynchronizer Application Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
KiesAgent Application Hidden (/Applications/Kies.app/Contents/MacOS/KiesAgent.app)
fuspredownloader Application Hidden (/Users/[redacted]/Library/Application Support/.FUS/fuspredownloader.app)
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
Default Browser: Version: 600 - SDK 10.10
AdobePDFViewerNPAPI: Version: 11.0.06 - SDK 10.6 [Click for support]
CouponPrinter-FireFox_v2: Version: 5.0.3 - SDK 10.6 [Click for support]
AdobePDFViewer: Version: 9.5.5 [Click for support]
Flash Player: Version: 16.0.0.305 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
User internet Plug-ins: ℹ️
Google Earth Web Plug-in: Version: 7.1 [Click for support]
Safari Extensions: ℹ️
Evernote Web Clipper
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Growl [Click for support]
Time Machine: ℹ️
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 748.93 GB Disk used: 164.57 GB
Destinations:
My Passport [Local]
Total size: 999.83 GB
Total number of backups: 30
Oldest backup: 2014-02-25 21:26:49 +0000
Last backup: 2015-02-12 12:32:16 +0000
Size of backup disk: Adequate
Backup size 999.83 GB > (Disk used 164.57 GB X 3)
Top Processes by CPU: ℹ️
6% WindowServer
2% Google Chrome
0% AppleSpell
0% fontd
0% Google Drive
Top Processes by Memory: ℹ️
365 MB Google Chrome Helper
189 MB Google Chrome
69 MB mds_stores
69 MB Finder
56 MB WindowServer
Virtual Memory Information: ℹ️
33 MB Free RAM
1.36 GB Active RAM
1.34 GB Inactive RAM
1.19 GB Wired RAM
13.90 GB Page-ins
266 MB Page-outs
Diagnostics Information: ℹ️
Mar 5, 2015, 01:08:29 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Mail_2015-03-05-010829_[redact ed].crash
Mar 3, 2015, 03:14:22 PM Self test - passed
Mar 2, 2015, 03:55:45 PM /Users/[redacted]/Library/Logs/DiagnosticReports/coupond_2015-03-02-155545_[red acted].crashActivity Monitor - Mavericks also Yosemite
Activity Monitor in Mavericks has significant changes
Performance Guide
Why is my computer slow
Why your Mac runs slower than it should
Slow Mac After Mavericks
Things you can do to resolve slowdowns see post by Kappy -
After installing yosemite on my laptop, once I open the internet through Safari, it at times will freeze or discontinue working causing me to close the wifi and turn it back on then reload the internet page to get it to work again. Is there any way to fix this?
1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
The test works on OS X 10.7 ("Lion") and later. I don't recommend running it on older versions of OS X. It will do no harm, but it won't do much good either.
Don't be put off by the complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can act on it yourself without disclosing the contents to me or anyone else.
You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.
In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.
You may not be able to understand the script yourself. But variations of it have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message. See, for example, this discussion.
Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.
4. Here's a summary of what you need to do, if you choose to proceed:
☞ Copy a line of text in this window to the Clipboard.
☞ Paste into the window of another application.
☞ Wait for the test to run. It usually takes a few minutes.
☞ Paste the results, which will have been copied automatically, back into a reply on this page.
The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
5. Try to test under conditions that reproduce the problem, as far as possible. For example, if the computer is sometimes, but not always, slow, run the test during a slowdown.
You may have started up in "safe" mode. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
7. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(1310 ' 0.5 0.25 50 1000 15 5120 1000 25000 6 6 5 1 0 100 ' 51 25600 4 10 25 5120 102400 1000 25 1536 500 40 500 300 85 25 20480 262144 20 2000 524288 604800 5 1024 25 50 );k=({Soft,Hard}ware Memory Diagnostics Power FireWire Thunderbolt USB Bluetooth SerialATA Extensions Applications Frameworks PrefPane Fonts Displays PCI UniversalAccess InstallHistory ConfigurationProfile AirPort 'com\.apple\.' -\\t N\\/A 'AES|atr|udit|msa|dnse|ax|ensh|fami|FileS|fing|ft[pw]|gedC|kdu|etS|is\.|alk|ODSA|otp|htt|pace|pcas|ps-lp|rexe|rlo|rsh|smb|snm|teln|upd-[aw]|uuc|vix|webf' OSBundle{Require,AllowUserLoa}d 'Mb/s:Mb/s:ms/s:KiB/s:%:total:MB:total:lifetime:sampled:per sec' 'Net in:Net out:I/O wait time:I/O requests:CPU usage:Open files:Memory:Mach ports:Energy:Energy:File opens:Forks:Failed forks:System errors' 'tsA|[ST]M[HL]' PlistBuddy{,' 2>&1'}' -c Print' 'Info\.plist' CFBundleIdentifier );f=('\n%s'{': ','\n\n'}'%s\n' '\nRAM details\n%s\n' %s{' ','\n'{"${k[22]}",}}'%s\n' '%.1f GiB: %s\n' '\n ...and %d more line(s)\n' '\nContents of %s\n '"${k[22]}"'mod date: %s\n '"${k[22]}"'size (B): %d\n '"${k[22]}"'checksum: %d\n%s\n' );c=(879294308 4071182229 461455494 216630318 3627668074 1083382502 1274181950 1855907737 2758863019 1848501757 464843899 2636415542 3694147963 1233118628 2456546649 2806998573 2778718105 842973933 1383871077 1591517921 676087606 1445213025 2051385900 3301885676 891055588 998894468 695903914 1443423563 4136085286 3374894509 1051159591 892310726 1707497389 523110921 2883943871 3873345487 );s=(' s/[0-9A-Za-z._]+@[0-9A-Za-z.]+\.[0-9A-Za-z]{2,4}/EMAIL/g;/faceb/s/(at\.)[^.]+/\1NAME/g;/\/Shared/!s/(\/Users\/)[^ /]+/\1USER/g;s/[-0-9A-Fa-f]{22,}/UUID/g;' ' s/^ +//;/de: S|[nst]:/p;' ' {sub(/^ +/,"")};/er:/;/y:/&&$2<'${p[4]} ' s/:$//;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: (E[^m]|[^EO])|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[9]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Genesy|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of|yc/!{ s/^.+is |\.//g;p;q;} ' ' BEGIN { FS="\f";if(system("A1 42 83 114")) d="^'"${k[21]}"'launch(d\.peruser\.[0-9]+|ctl\.(Aqua|Background|System))$";} { if($2~/[1-9]/) { $2="status: "$2;printf("'"${f[4]}"'",$1,$2);} else if(!d||$1!~d) print $1;} ' ' $1>1{$NF=$NF" x"$1} /\*/{if(!f)f="\n\t* Code injection"} {$1=""} 1;END{print f} ' ' NR==2&&$4<='${p[7]}'{print $4} ' ' BEGIN{FS=":"} ($1~"wir"&&$2>'${p[22]}') {printf("wired %.1f\n",$2/2^18)} ($1~/P.+ts/&&$2>'${p[19]}') {printf("paged %.1f\n",$2/2^18)} ' '/YLD/s/=/ /p' ' { q=$1;$1="";u=$NF;$NF="";gsub(/ +$/,"");print q"\f"$0"\f"u;} ' ' /^ {6}[^ ]/d;s/:$//;/([^ey]|[^n]e):/d;/e: Y/d;s/: Y.+//g;H;${ g;s/ \n (\n)/\1/g;s/\n +(M[^ ]+)[ -~]+/ (\1)/;s/\n$//;/( {8}[^ ].*){2,}/p;} ' 's:^:/:p;' ' !/, .+:/ { print;n++;} END{if(n<'{${p[12]},${p[13]}}')printf("^'"${k[21]}"'.+")} ' '|uniq' ' 1;END { print "/L.+/Scr.+/Templ.+\.app$";print "/L.+/Pri.+\.plugin$";if(NR<'{${p[14]},${p[21]}}') print "^/[Sp].+|'${k[21]}'";} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:.+//p;' '&&echo On' '/\.(bundle|component|framework|kext|mdimporter|plugin|qlgenerator|saver|wdgt|xpc)$/p' '/\.dylib$/p' ' /Temp|emac/{next};/(etc|Preferences|Launch[AD].+)\// { sub(".","");print $0"$";} END { split("'"${c[*]}"'",c);for(i in c) print "\t"c[i]"$";} ' ' /^\/(Ap|Dev|Inc|Prev)/d;/((iTu|ok).+dle|\.(component|mailbundle|mdimporter|plugin|qlgenerator|saver|wdgt|xpc))$/p;' ' BEGIN{ FS="= "} $2 { gsub(/[()"]/,"",$2);print $2;} !/:/&&!$2{print "'${k[23]}'"} ' ' /^\//!d;s/^.{5}//;s/ [^/]+\//: \//p;' '>&-||echo No' '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[2]}'{$2=$2-1;print}' ' BEGIN { M1='${p[16]}';M2='${p[18]}';M3='${p[8]}';M4='${p[3]}';} !/^A/{next};/%/ { getline;if($5<M1) o["CPU"]="CPU: user "$2"%, system "$4"%";next;} $2~/^disk/&&$4>M2 { o[$2]=$2": "$3" ops/s, "$4" blocks/s";next;} $2~/^(en[0-9]|bridg)/ { if(o[$2]) { e=$3+$4+$5+$6;if(e) o[$2]=o[$2]"; errors "e"/s";next;};if($4>M3||$6>M4) o[$2]=$2": in "int($4/1024)", out "int($6/1024)" (KiB/s)";} END { for(i in o) print o[i];} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|BKAg|OpenD/!s/:.+//p' ' (/k:/&&$3!~/(255\.){3}0/)||(/v6:/&&$2!~/A/) ' ' BEGIN{FS=": "} /^ {10}O/ {exit} /^ {0,12}[^ ]/ {next} $1~"Ne"&&$2!~/^In/{print} $1~"Si" { if(a[2]) next;split($2,a," ");if(a[1]-a[4]<'${p[5]}') print;};$1~"T"&&$2<'${p[20]}'{print};$1~"Se"&&$2!~"2"{print};' ' BEGIN { FS="\f";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print $2" "$3" "a[n]$1;} ' ' BEGIN { split("'"${p[1]}"'",m);FS="\f";} $2<=m[$1]{next} $1==9||$1==10 { "ps -c -ouid -p"$4"|sed 1d"|getline $4;} $1<11 { o[$1]=o[$1]"\n "$3" (UID "int($4)"): "$2;} $1==11&&$5!~"^/dev" { o[$1]=o[$1]"\n "$3" (UID "$4") => "$5" (status "$6"): "$2;} $1==12&&$5 { "ps -c -ocomm -p"$5"|sed 1d"|getline n;if(n) $5=n;o[$1]=o[$1]"\n "$5" => "$3" (UID "$4"): "$2;} $1~/1[34]/ { o[$1]=o[$1]"\n "$3" (UID "$4", error "$5"): "$2;} END { n=split("'"${k[27]}"'",u,":");for(i=n+1;i<n+4;i++)u[i]=u[n];split("'"${k[28]}"'",l,":");for(i=1;i<15;i++) if(o[i])print "\n"l[i]" ("u[i]")\n"o[i];} ' ' /^ {8}[^ ]/{print} ' ' BEGIN { L='${p[17]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n [N/A]";"cksum "F|getline C;split(C, A);C=A[1];"stat -f%Sm "F|getline D;"stat -f%z "F|getline S;"file -b "F|getline T;if(T~/^Apple b/) { f="";l=0;while("'"${k[30]}"' "F|getline g) { l++;if(l<=L) f=f"\n "g;};};if(T!~/^(AS.+ (En.+ )?text(, with v.+)?$|(Bo|PO).+ sh.+ text ex|XM)/) F=F"\n '"${k[22]}"'"T;printf("'"${f[8]}"'",F,D,S,C,f);if(l>L) printf("'"${f[7]}"'",l-L);} ' ' s/^ ?n...://p;s/^ ?p...:/-'$'\t''/p;' 's/0/Off/p' 's/^.{52}(.+) <.+/\1/p' ' /id: N|te: Y/{i++} END{print i} ' ' /kext:/ { split($0,a,":");p=a[1];k[S]='${k[25]}';k[U]='${k[26]}';v[S]="Safe";v[U]="true";for(i in k) { s=system("'"${k[30]}"'\\ :"k[i]" \""p"\"/*/I*|grep -qw "v[i]);if(!s) a[1]=a[1]" "i;};if(!a[2]) a[2]="'"${k[23]}"'";printf("'"${f[4]}"'",a[1],a[2]);next;} !/^ *$/ { p="'"${k[31]}"'\\ :'"${k[33]}"' \""$0"\"/*/'${k[32]}'";p|getline b;close(p);if(b~/ .+:/||!b) b="'"${k[23]}"'";printf("'"${f[4]}"'",$0,b);} ' '/ en/!s/\.//p' ' NR>=13 { gsub(/[^0-9]/,"",$1);print;} ' ' $10~/\(L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9|"sort|uniq";} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?'${k[32]}'$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' ' /l: /{ /DVD/d;s/.+: //;b0'$'\n'' };/s: /{ / [VY]/d;s/^ */- /;H;};$b0'$'\n'' d;:0'$'\n'' x;/APPLE [^:]+$/d;p;' '/^find: /!p;' ' /^p/{ s/.//g;x;s/\nu/'$'\f''/;s/(\n)c/\1'$'\f''/;s/\n\n//;p;};H;' ' BEGIN{FS="= "} /Path/{print $2} ' ' /^ *$/d;s/^ */ /;p;' ' s/^.+ |\(.+\)$//g;p;' '1;END{if(NR<'${p[15]}')printf("^/(S|usr/(X|li))")}' ' /2/{print "WARN"};/4/{print "CRITICAL"};' ' /EVHF|MACR|^s/d;s/^.+: //p;' ' $3~/^[1-9][0-9]{0,2}(\.[1-9][0-9]{0,2}){2}$/ { i++;n=n"\n"$1"\t"$3;} END{ if(i>1)print n} ' s/{'\.|jnl: ','P.+:'}'//;s/ +([0-9]+)(.+)/\2'$'\t\t''\1/p' ' /es: ./{ /iOS/d;s/^.+://;b0'$'\n'' };/^ +C.+ted: +[NY]/H;/:$/b0'$'\n'' d;:0'$'\n'' x;/: +N/d;s/://;s/\n.+//p;' ' 1d;/:$/b0'$'\n'' $b0'$'\n'' /(D|^ *Loc.+): /{ s/^.+: //;H;};/(B2|[my]): /H;d;:0'$'\n'' x;/[my]: [AM]|m: I.+p$|^\/Vo/d;s/(^|\n) [ -~]+//g;s/(.+)\n(.+)/\2:\1/;s/\n//g;/[ -~]/p;' 's/$/'$'\f''(0|-(4[34])?)$/p' '|sort'{'|uniq'{,\ -c},\ -nr} ' s/^/'{5,6,7,8,9,10}$'\f''/;s/ *'$'\f'' */'$'\f''/g;p;' 's/:.+$//p' '|wc -l' /{\\.{kext,xpc,'(appex|pluginkit)'}'\/(Contents\/)?'Info,'Launch[AD].+'}'\.plist$/p' 's/([-+.?])/\\\1/g;p' 's/, /\'$'\n/g;p' ' BEGIN{FS="\f"} { printf("'"${f[6]}"'",$1/2^30,$2);} ' ' /= D/&&$1!~/'{${k[24]},${k[29]}}'/ { getline d;if(d~"t") print $1;} ' ' BEGIN{FS="\t"} NR>1&&$NF!~/0x|\.([0-9]{3,}|[-0-9A-F]{36})$/ { print $NF"\f"a[split($(NF-1),a," ")];} ' '|tail -n'{${p[6]},${p[10]}} ' s/.+bus /Bus: /;s/,.+[(]/ /;s/,.+//p;' ' { $NF=$NF" Errors: "$1;$1="";} 1 ' ' 1s/^/\'$'\n''/;/^ +(([MNPRSV]|De|Li|Tu).+|Bus): .|d: Y/d;s/:$//;$d;p;' ' BEGIN { RS=",";FS=":";} $1~"name" { gsub(/["\\]/,"",$2);print $2;} ' '|grep -q e:/' '/[^ .]/p' '{ print $1}' ' /^ +N.+: [1-9]/ { i++;} END { if(i) print "system: "i;} ' ' NF { print "'{admin,user}' "$NF;exit;} ' ' /se.+ =/,/[\}]/!d;/[=\}]/!p ' ' 3,4d;/^ +D|Of|Fu| [0B]/d;s/^ |:$//g;$!H;${ x;/:/p;} ' ' BEGIN { FS=": ";} NR==1 { sub(":","");h="\n"$1"\n";} /:$/ { l=$1;next;} $1~"S"&&$2!~3 { getline;next;} /^ {6}I/ { i++;L[i]=l" "$2;} END { if(i) print h;for(j=0;j<'${p[24]}';j++) print L[i-j];} ' ' /./H;${ x;s/\n//;s/\n/, /g;/,/p;} ' ' {if(int($6)>'${p[25]}')printf("swap used %.1f\n",$6/1024)} ' ' BEGIN{FS="\""} $3~/ t/&&$2!~/'{${k[24]},${k[29]}}'/{print $2} ' ' int($1)>13 ' p ' BEGIN{FS="DB="} { sub(/\.db.*/,".db",$2);print $2;} ' {,1d\;}'/r%/,/^$/p' ' NR==1{next} NR>11||!$0{exit} {print $NF"\f"substr($0,1,32)"\f"$(NF-7)} ' '/e:/{print $2}' ' /^[(]/{ s/....//;s/$/:/;N;/: [)]$/d;s/\n.+ ([^ ]+).$/\1/;H;};${ g;p;} ' '1;END { exit "find /var/db/r*/'${k[21]}'*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom -mtime -'${p[23]}'s"|getline;} ' ' NR<='${p[26]}' { o=o"\n"$0;next;} { o="";exit;} END{print o|"sed 1d"} ' ' {o=o"\n"$0} NR==6{p=$1*$5} END{if(p>'${p[27]}'*10^6)print o|"sed 1d"} ' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps crontab kextfind top pkgutil "${k[30]}\\" echo cksum kextstat launchctl smcDiagnose sysctl\ -n defaults\ read stat lsbom 'mdfind -onlyin' env pluginkit scutil 'dtrace -q -x aggsortrev -n' security sed\ -En awk 'dscl . -read' networksetup mdutil lsof test osascript\ -e netstat mdls route cat uname powermetrics codesign lockstat lpstat );c2=(${k[21]}loginwindow\ LoginHook ' /L*/P*/loginw*' "'tell app \"System Events\" to get properties of login items'" 'L*/Ca*/'${k[21]}'Saf*/E* -d 2 -name '${k[32]} '~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \)' -i '-nl -print' '-F \$Sender -k Level Nle 3 -k Facility Req "'${k[21]}'('{'bird|.*i?clou','lsu|sha'}')"' "-f'%N: %l' Desktop {/,}L*/Keyc*" therm sysload boot-args status " -F '\$Time \$Message' -k Sender kernel -k Message CRne '0xdc008012|(allow|call)ing|Goog|(mplet|nabl)ed|ry HD|safe b|succ|xpm' -k Message CReq 'bad |Can.t l|corru|dead|fail|GPU |hfs: Ru|inval|Limiti|v_c|NVDA[(]|pa(gin|us)|Purg(ed|in)| err|Refus|s ful|TCON|tim(ed? ?|ing )o|trig|WARN' " '-du -n DEV -n EDEV 1 10' 'acrx -o%cpu,comm,ruid' "' syscall::recvfrom:return {@a[execname,uid]=sum(arg0)} syscall::sendto:return {@b[execname,uid]=sum(arg0)} syscall::open*:entry {@c[execname,uid,copyinstr(arg0),errno]=count()} syscall::execve:return, syscall::posix_spawn:return {@d[execname,uid,ppid]=count()} syscall::fork:return, syscall::vfork:return, syscall::posix_spawn:return /arg0<0/ {@e[execname,uid,arg0]=count()} syscall:::return /errno!=0/ {@f[execname,uid,errno]=count()} io:::wait-start {self->t=timestamp} io:::wait-done /self->t/ { this->T=timestamp - self->t;@g[execname,uid]=sum(this->T);self->t=0;} io:::start {@h[execname,uid]=sum(args[0]->b_bcount)} tick-10sec { normalize(@a,2560000);normalize(@b,2560000);normalize(@c,10);normalize(@d,10);normalize(@e,10);normalize(@f,10);normalize(@g,10000000);normalize(@h,10240);printa(\"1\f%@d\f%s\f%d\n\",@a);printa(\"2\f%@d\f%s\f%d\n\",@b);printa(\"11\f%@d\f%s\f%d\f%s\f%d\n\",@c);printa(\"12\f%@d\f%s\f%d\f%d\n\",@d);printa(\"13\f%@d\f%s\f%d\f%d\n\",@e);printa(\"14\f%@d\f%s\f%d\f%d\n\",@f);printa(\"3\f%@d\f%s\f%d\n\",@g);printa(\"4\f%@d\f%s\f%d\n\",@h);exit(0);} '" '-f -pfc /var/db/r*/'${k[21]}'*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cght] ! -name .?\* ! -name \*ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true \) -execdir stat -f'$'\f''%Sc'$'\f''%N -t%F {} \;' '/S*/*/Ca*/*xpc*' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' /\ kMDItemContentTypeTree=${k[21]}{bundle,mach-o-dylib} :Label "/p*/e*/{auto*,{cron,fs}tab,hosts,{[lp],sy}*.conf,mach_i*/*,pam.d/*,ssh{,d}_config,*.local} {/p*,/usr/local}/e*/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t {/S*/,/,}L*/Lau*/*{,/*} .launchd.conf" list '-F "" -k Sender hidd -k Level Nle 3' /Library/Preferences/${k[21]}alf\ globalstate --proxy '-n get default' vm.swapusage --dns -get{dnsservers,info} dump-trust-settings\ {-s,-d,} '~ "kMDItemKind=Package"' '-R -ce -l1 -n5 -o'{'prt -stats prt','mem -stats mem'}',command,uid' -kl -l -s\ / '--regexp --files '${k[21]}'pkg.*' '+c0 -i4TCP:0-1023' ${k[21]}dashboard\ layer-gadgets '-d /L*/Mana*/$USER' '-app Safari WebKitDNSPrefetchingEnabled' '-Fcu +c0 -l' -m 'L*/{Con*/*/Data/L*/,}Pref* -type f -size 0c -name *.plist.???????' kern.memorystatus_vm_pressure_level '3>&1 >&- 2>&3' '-F \$Message -k Sender kernel -k Message CReq "'{'n Cause: -','(a und|I/O |gnment |jnl_io.+)err|disk.+abo','USBF:.+bus'}'"' -name\ kMDItem${k[33]} -T\ hfs '-n get default' -listnetworkserviceorder :${k[33]} :CFBundleDisplayName $EUID {'$TMPDIR../C ','/{S*/,}'}'L*/{,Co*/*/*/L*/}{Cache,Log}s -type f -size +'${p[11]}'M -exec stat -f%z'$'\f''%N {} \;' \ /v*/d*/*/*l*d{,.*.$UID}/* '-app Safari UserStyleSheetEnabled' 'L*/A*/Fi*/P*/*/a*.json' users/$USER\ HomeDirectory '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' ' -F "\$Time \$(Sender): \$Message" -k Sender Rne "launchd|nsurls" -k Level Nle 3 -k Facility R'{'ne "user|','eq "'}'console" -k Message CRne "[{}<>]|asser|commit - no t|deprec|done |ect pas|fmfd|Goog|ksho|ndum|obso|realp|rned f|/root|sandbox ex" ' getenv '/ "kMDItemDateAdded>=\$time.now(-'${p[23]}')&&kMDItem'${k[33]}'=*"' -m\ / '' ' -F "\$Time \$(RefProc): \$Message" -k Sender Req launchd -k Level Nle 3 -k Message Rne "asse|bug|File ex|hij|Ig|Jet|key is|lid t|Plea|ship" ' print{,-disabled}\ {system,{gui,user}/$UID} '-n1 --show-initial-usage --show-process-energy' -r ' -F "\$Message" -k Sender nsurlstoraged -k Time ge -1h -k Level Nle 4 -k Message Req "^(ER|IN)" ' '/A* -type d -name *.app -prune ! -user 0' -vv '-D1 -IPRWck -s5 sleep 1' -o );N1=${#c2[@]};for j in {0..20};do c2[N1+j]=SP${k[j]}DataType;done;l=({Restricted\ ,Lock,Pro}files POST Battery {Safari,App,{Bad,Loaded}\ kernel,Firefox}\ extensions System\ load boot\ args FileVault\ {2,1} {Kernel,System,Console,launchd}\ log SMC Login\ hook 'I/O per process' 'High file counts' UID {System,Login,Agent,User}\ services\ {load,disabl}ed {Admin,Root}\ access Font\ issues Firewall Proxies DNS TCP/IP Wi-Fi 'Elapsed time (sec)' {Root,User}\ crontab {Global,User}' login items' Spotlight Memory\ pressure Listeners Widgets Parental\ Controls Prefetching Nets Volumes {Continuity,I/O,iCloud,HID,HCI}\ errors {User,System}\ caches/logs XPC\ cache Startup\ items Shutdown\ codes Heat Diagnostic\ reports Bad\ {plist,cache}s 'VM (GiB)' Bundles{,' (new)'} Trust\ settings Activity Free\ space Stylesheet Library\ paths{,' ('{shell,launchd}\)} Data\ packages Modifications CUPS );N3=${#l[@]};for i in {0..8};do l[N3+i]=${k[5+i]};done;F() { local x="${s[$1]}";[[ "$x" =~ ^([\&\|\<\>]|$) ]]&&{ printf "$x";return;};:|${c1[30]} "$x" 2>&-;printf "%s \'%s\'" "|${c1[30+$?]}" "$x";};A0() { Q=6;v[2]=1;id -G|grep -qw 80;v[1]=$?;((v[1]))||{ Q=7;sudo -v;v[2]=$?;((v[2]))||Q=8;};v[3]=`date +%s`;date '+Start time: %T %D%n';printf '\n[Process started]\n\n'>&4;printf 'Revision: %s\n\n' ${p[0]};};A1() { local c="${c1[$1]} ${c2[$2]}";shift 2;c="$c ` while [[ "$1" ]];do F $1;shift;done`";((P2))&&{ c="sudo $c";P2=;};v=`eval "$c"`;[[ "$v" ]];};A2() { local c="${c1[$1]}";[[ "$c" =~ ^(awk|sed ) ]]&&c="$c '${s[$2]}'"||c="$c ${c2[$2]}";shift 2;local d=` while [[ "$1" ]];do F $1;shift;done`;((P2))&&{ c="sudo $c";P2=;};local a;v=` while read a;do eval "$c '$a' $d";done<<<"$v";`;[[ "$v" ]];};A3(){ v=$((`date +%s`-v[3]));};export -f A1 A2 F;B1() { v=No;! ((v[1]))&&{ v=;P1=1;};};eval "`type -a B1|sed '1d;s/1/2/'`";B3(){ v[$1]="$v";};B4() { local i=$1;local j=$2;shift 2;local c="cat` while [[ "$1" ]];do F $1;shift;done`";v[j]=`eval "{ $c;}"<<<"${v[i]}"`;};B5(){ v="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d$'\e' <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F$'\e' ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`egrep -v "${v[$1]}"<<<"$v"|sort`;};eval "`type -a B7|sed '1d;s/7/8/;s/-v //'`";C0() { [[ "$v" ]]&&sed -E "$s"<<<"$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v"|sed -E "$s";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { B4 0 0 63&&C1 1 $1;};C4() { echo $'\t'"Part $((++P)) of $Q done at $((`date +%s`-v[3])) sec">&4;};C5() { sudo -k;pbcopy<<<"$o";printf '\n\tThe test results are on the Clipboard.\n\n\tPlease close this window.\n';exit 2>&-;};for i in 1 2;do eval D$((i-1))'() { A'$i' $@;C0;};';for j in 2 3;do eval D$((i+2*j-3))'() { local x=$1;shift;A'$i' $@;C'$j' $x;};';done;done;trap C5 2;o=$({ A0;D0 0 N1+1 2;D0 0 $N1 1;B1;C2 31;B1&&! B2&&C2 32;D2 22 15 63;D0 0 N1+2 3;D0 0 N1+15 17;D4 3 0 N1+3 4;D4 4 0 N1+4 5;D4 N3+4 0 N1+9 59;D0 0 N1+16 99;for i in 0 1 2;do D4 N3+i 0 N1+5+i 6;done;D4 N3+3 0 N1+8 71;D4 62 1 10 7;D4 10 1 11 8;B2&&D4 18 19 53 67;D2 11 2 12 9;D2 12 3 13 10;D2 13 32 70 101 25;D2 71 6 76 13;D2 45 20 52 66;A1 7 77 14;B3 28;A1 20 31 111;B6 0 28 5;B4 0 0 110;C2 66;B2&&D0 45 90 124;D4 70 8 15 38;D0 9 16 16 77 45;C4;B2&&D0 35 49 61 75 76 78 45;B2&&{ D0 28 17 45;C4;};B2&&{ A1 43 85 117;B3 29;B4 0 0 119 76 81 45;C0;B4 29 0 118 119 76 82 45;C0; };D0 12 40 54 16 79 45;D0 12 39 54 16 80 45;D4 78 46 91;D4 74 25 77 15&&{ B4 0 8 103;B4 8 0;A2 18 74;B6 8 0 3;C3 75;};B2&&D4 19 21 0;B2&&D4 40 10 42;D2 2 0 N1+19 46 84;D2 44 34 43 53;D2 59 22 20 32;D2 33 0 N1+14 51;for i in {0..2};do A1 29 35+i 104+i;B3 25+i;done;B6 25 27 5;B6 0 26 5;B4 0 0 110;C2 69;D2 34 21 28 35;D4 35 27 29 36;A1 40 59 120;B3 18;A1 33 60 121;B8 18;B4 0 19 83;A1 27 32 39&&{ B3 20;B4 19 0;A2 33 33 40;B3 21;B6 20 21 3;};C2 36;D4 50 38 5 68;B4 19 0;D5 37 33 34 42;B2&&D4 46 35 45 55;D4 38 0 N1+20 43;B2&&D4 58 4 65 76 91;D4 63 4 19 44 75 95 12;B1&&{ D4 53 5 55 75 69&&D4 51 6 58 31;D4 56 5 56 97 75 98&&D0 0 N1+7 99;D2 55 5 27 84;D4 61 5 54 75 70;D4 14 5 14 96;D4 15 5 72 96;D4 17 5 78 96;C4;};D4 16 5 73 96;A1 13 44 74 18;C4;B3 4;B4 4 0 85;A2 14 61 89;B4 0 5 19 102;A1 17 41 50;B7 5;C3 8;B4 4 0 88;A2 14 24 89;C4;B4 0 6 19 102;B4 4 0 86;A2 14 61 89;B4 0 7 19 102;B5 6 7;B4 0 11 73 102;A1 42 86 114;j=$?;for i in 0 1 2;do ((i==2&&j==1))&&break;((! j))||((i))||B2&&A1 18 $((79+i-(i+53)*j)) 107+8*j 94 74||continue;B7 11;B4 0 0 11;C3 $((23+i*(1+i+2*j)));D4 $((24+i*(1+i+2*j))) 18-4*j 82+i-16*j $((112+((3-i)*i-40*j)/2));done;D4 60 4 21 24;D4 42 14 1 62;D4 43 37 2 90 48;D4 41 10 42;D2 48 36 47 25;A1 4 3 60&&{ B3 9;A2 14 61;B4 0 10 21;B4 9 0;A2 14 62;B4 0 0 21;B6 0 10 4;C3 5;};D4 9 41 69 100;D2 72 21 68 35;D2 49 21 48 49;B4 4 22 57 102;A1 21 46 56 74;B7 22;B4 0 0 58;C3 47;D4 54 5 7 75 76 69;D4 52 5 8 75 76 69;D4 57 4 64 76 91;D2 0 4 4 84;D2 1 4 51 84;D4 21 22 9 37;D0 0 N1+17 108;D4 76 24 38;A1 23 18 28 89;B4 0 16 22 102;A1 16 25 33;B7 16;B4 0 0 34;D1 31 47;D4 64 4 71 41;D4 65 5 87 116 74;C4;B4 4 12 26 89 23 102;for i in {0..3};do A1 0 N1+10+i 72 74;B7 12;B4 0 0 52;C3 N3+5+i;((i))||C4;done;A1 24 22 29;B7 12;B3 14;A2 39 57 30;B6 14 0 4;C3 67;A1 24 75 74;B4 1 1 122||B7 12;B4 0 0 123;B3 23;A2 39 57 30;B6 23 0 4;C3 68;B4 4 13 27 89 65;A1 24 23;B7 13;C3 73;B4 4 0 87;A2 14 61 89 20;B4 0 17;A1 26 50 64;B7 17;C3 6;A1 4 88;D5 77 44 89;D4 7 11 6;D0 0 N1+18 109;A3;C2 39;C4;} 4>&2 2>/dev/null;);C5
Copy the selected text to the Clipboard by pressing the key combination command-C.
8. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
exec bash
and press return. Then paste the script again.
10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. If you don't know the password, or if you prefer not to enter it, just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, a series of lines will appear in the Terminal window like this:
[Process started]
Part 1 of 8 done at … sec
Part 8 of 8 done at … sec
The test results are on the Clipboard.
Please close this window.
[Process completed]
The intervals between parts won't be exactly equal, but they give a rough indication of progress. The total number of parts may be different from what's shown here.
Wait for the final message "Process completed" to appear. If you don't see it within about ten minutes, the test probably won't complete in a reasonable time. In that case, press the key combination control-C or command-period to stop it and go to the next step. You'll have incomplete results, but still something.
12. When the test is complete, or if you stopped it because it was taking too long, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
14. This is a public forum, and others may give you advice based on the results of the test. They speak for themselves, not for me. The test itself is harmless, but whatever else you're told to do may not be. For others who choose to run it, I don't recommend that you post the test results on this website unless I asked you to.
Copyright © 2014, 2015 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed. -
Photoshop CS4 will not launch after installing Yosemite.
Photoshop CS4 will not launch after installing Yosemite. All the other CS4 apps open. I upgraded Java. Genius Bar could not get it to launch.
Here's the fix I found, by way of an explanation...
Snow Leopard prompted me on my first startup with the following error:
"There is a conflict with the _______ font file. This font file contains a font name that conflicts with a system font required by Mac OS X to display onscreen text. You should move this font file to the Trash."
The fonts it said were conflicting: Helvetica, HelveticaNeue.dfont, Lucida Grande, and Monaco. I figured Snow Leopard probably wanted to replace these fonts with newer versions, and so I clicked "Move to Trash" on all four.
Apparently 10.6 trashed these fonts but didn't replace them. This was causing Photoshop to crash on load.
So I restored my ~/Library/Fonts folder from a backup made just before upgrading and this time after a reboot I said "Allow Conflict" on all four dialog boxes and launched Photoshop... everything is back to normal!
Not sure what kind of "conflict" it's referring to, but apparently moving these font files to the trash as OS X prompted me to do broke a number of apps. Should I report this as a bug?
Thanks for the ideas! -
Very slow mac after installing yosemite
I have already tried all the online tips (like turning off transparency etc) but nothing works. I have also run Etrecheck and will include the report:
Problem description:
Mac very slow after installing yosemite
EtreCheck version: 2.1.8 (121)
Report generated 25 Mar 2015 16:49:59 CET
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Click the [Adware! - Remove] links for help removing adware.
Hardware Information: ℹ️
iMac (21.5-inch, Mid 2011) (Technical Specifications)
iMac - model: iMac12,1
1 2.7 GHz Intel Core i5 CPU: 4-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
BANK 0/DIMM1
Empty
BANK 1/DIMM1
Empty
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
AMD Radeon HD 6770M - VRAM: 512 MB
iMac 1920 x 1080
System Software: ℹ️
OS X 10.10.2 (14C109) - Time since boot: 1:0:10
Disk Information: ℹ️
WDC WD1001FALS-403AA0 disk0 : (1 TB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / : 999.35 GB (414.76 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
OPTIARC DVD RW AD-5690H
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
Apple Internal Memory Card Reader
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Configuration files: ℹ️
/etc/hosts - Count: 5
Gatekeeper: ℹ️
Mac App Store and identified developers
Adware: ℹ️
Geneio [Adware! - Remove]
Kernel Extensions: ℹ️
/Library/Application Support/Avast/components/fileshield/unsigned
[loaded] com.avast.AvastFileShield (2.1.0 - SDK 10.10) [Click for support]
/Library/Application Support/Avast/components/proxy/unsigned
[loaded] com.avast.PacketForwarder (2.0 - SDK 10.10) [Click for support]
/System/Library/Extensions
[loaded] com.Cycling74.driver.Soundflower (1.6.6 - SDK 10.6) [Click for support]
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[running] com.avast.update-agent.plist [Click for support]
[loaded] com.avast.userinit.plist [Click for support]
[loaded] com.hp.help.tocgenerator.plist [Click for support]
[loaded] com.oracle.java.Java-Updater.plist [Click for support]
[not loaded] com.teamviewer.teamviewer.plist [Click for support]
[not loaded] com.teamviewer.teamviewer_desktop.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.adobe.SwitchBoard.plist [Click for support]
[loaded] com.avast.init.plist [Click for support]
[loaded] com.avast.uninstall.plist [Click for support]
[loaded] com.avast.update.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[loaded] com.oracle.java.Helper-Tool.plist [Click for support]
[loaded] com.oracle.java.JavaUpdateHelper.plist [Click for support]
[loaded] com.teamviewer.Helper.plist [Click for support]
[not loaded] com.teamviewer.teamviewer_service.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[loaded] com.avast.home.userinit.plist [Click for support]
[loaded] com.divx.agent.postinstall.plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
[running] com.spotify.webhelper.plist [Click for support]
User Login Items: ℹ️
Mail Application (/Applications/Mail.app)
Google Chrome Application (/Applications/Google Chrome.app)
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
OVSHelper: Version: 1.1 [Click for support]
Flash Player: Version: 16.0.0.305 - SDK 10.6 Outdated! Update
EPPEX Plugin: Version: 3.0.5.0 [Click for support]
DivXBrowserPlugin: Version: 2.2 [Click for support]
Default Browser: Version: 600 - SDK 10.10
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.1.0 [Click for support]
Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]
JavaAppletPlugin: Version: Java 7 Update 71 Check version
User internet Plug-ins: ℹ️
Google Earth Web Plug-in: Version: 7.1 [Click for support]
Safari Extensions: ℹ️
Open in Internet Explorer
Audio Plug-ins: ℹ️
WireTapAnywhere: Version: 2.0.0 [Click for support]
3rd Party Preference Panes: ℹ️
DivX [Click for support]
Flash Player [Click for support]
Java [Click for support]
Time Machine: ℹ️
Mobile backups: OFF
Auto backup: NO - Auto backup turned off
Volumes being backed up:
Macintosh HD: Disk size: 999.35 GB Disk used: 584.59 GB
Destinations:
HEIDI [Local]
Total size: 0 B
Total number of backups: 0
Oldest backup: -
Last backup: -
Size of backup disk: Too small
Backup size 0 B < (Disk used 584.59 GB X 3)
Top Processes by CPU: ℹ️
2% WindowServer
1% CalendarAgent
1% Mail
0% Google Chrome
0% fontd
Top Processes by Memory: ℹ️
198 MB Google Chrome
114 MB Google Chrome Helper
94 MB Mail
86 MB Finder
82 MB mds_stores
Virtual Memory Information: ℹ️
61 MB Free RAM
1.44 GB Active RAM
1.40 GB Inactive RAM
906 MB Wired RAM
4.92 GB Page-ins
64 MB Page-outs
Diagnostics Information: ℹ️
Mar 25, 2015, 03:46:40 PM Self test - passed
Mar 25, 2015, 11:26:31 AM /Library/Logs/DiagnosticReports/Preview_2015-03-25-112631_[redacted].hang
Mar 25, 2015, 11:26:30 AM /Library/Logs/DiagnosticReports/Preview_2015-03-25-112630_[redacted].hang
Mar 25, 2015, 11:26:21 AM /Library/Logs/DiagnosticReports/Preview_2015-03-25-112621_[redacted].hang
Mar 25, 2015, 10:54:50 AM /Library/Logs/DiagnosticReports/com.avast.daemon_2015-03-25-105450_[redacted].c pu_resource.diag [Click for details]
Mar 23, 2015, 12:30:12 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Adobe Photoshop CS5.1_2015-03-23-123012_[redacted].crashI am having problems with slowness, too - ever since installing the latest Yosemite update I downloaded a few days ago. EVERYTHING - Safari, QuickTime, MS Word for Apple, the DVD Player, everything - runs slowly and I get the "rainbow pinwheel of frustration". It's taken me three minutes to type these few sentences. It's really starting to frustrate me. Here is my EtreCheck report:
Problem description:
Since I installed the latest Yosemite update (10.10.2), EVERYTHING runs slowly. I get the rainbow pinwheel whenever I click on anything on Safari, and have trouble typing via Safari; videos stop and start on QuickTime; MS Word for Apple runs slowly - EVERYTHING seems to be slowed down. It took four minutes to get the above sentences typed. Please help me escape the “rainbow pinwheel of failure”!
EtreCheck version: 2.1.8 (121)
Report generated March 26, 2015 at 12:56:40 PM EDT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Pro (15-inch, Mid 2010) (Technical Specifications)
MacBook Pro - model: MacBookPro6,2
1 2.66 GHz Intel Core i7 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1067 MHz ok
BANK 1/DIMM0
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 16
Video Information: ℹ️
Intel HD Graphics - VRAM: 288 MB
Color LCD 1680 x 1050
NVIDIA GeForce GT 330M - VRAM: 512 MB
System Software: ℹ️
OS X 10.10.2 (14C1514) - Time since boot: 4 days 13:7:46
Disk Information: ℹ️
ST9500325ASG disk0 : (500.11 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 498.88 GB (67.68 GB free)
Encrypted AES-XTS Unlocked Converting
Core Storage: disk0s2 499.25 GB Online
MATSHITADVD-R UJ-898 disk3 : (4.13 GB)
USB Information: ℹ️
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Internal Memory Card Reader
Apple Inc. Apple Internal Keyboard / Trackpad
Seagate FreeAgent GoFlex 500.11 GB
EFI (disk2s1) <not mounted> : 210 MB
Time Machine Backups (disk2s2) /Volumes/Time Machine Backups : 499.76 GB (9.35 GB free)
Apple Inc. Built-in iSight
Apple Computer, Inc. IR Receiver
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/System/Library/Extensions
[not loaded] com.devguru.driver.PTUMWDrv (9.6.8) [Click for support]
[not loaded] com.seagate.driver.PowSecDriverCore (5.0.1) [Click for support]
/System/Library/Extensions/PTUMWDrv.kext/Contents/PlugIns
[not loaded] com.devguru.driver.PTUMWCDFree (9.6.8) [Click for support]
[not loaded] com.devguru.driver.PTUMWCSP (9.6.8) [Click for support]
[not loaded] com.devguru.driver.PTUMWDIAG (9.6.8) [Click for support]
[not loaded] com.devguru.driver.PTUMWMdmControl (9.6.8) [Click for support]
[not loaded] com.devguru.driver.PTUMWMdmData (9.6.8) [Click for support]
[not loaded] com.devguru.driver.PTUMWNMEA (9.6.8) [Click for support]
/System/Library/Extensions/Seagate Storage Driver.kext/Contents/PlugIns
[not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.0.1) [Click for support]
[not loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.0.1) [Click for support]
[not loaded] com.seagate.driver.SeagateDriveIcons (5.0.1) [Click for support]
Problem System Launch Agents: ℹ️
[killed] com.apple.CallHistoryPluginHelper.plist
[killed] com.apple.CallHistorySyncHelper.plist
[killed] com.apple.cmfsyncagent.plist
[killed] com.apple.coreservices.appleid.authentication.plist
[killed] com.apple.scopedbookmarkagent.xpc.plist
[killed] com.apple.telephonyutilities.callservicesd.plist
6 processes killed due to memory pressure
Problem System Launch Daemons: ℹ️
[killed] com.apple.AssetCacheLocatorService.plist
[killed] com.apple.awdd.plist
[killed] com.apple.ctkd.plist
[killed] com.apple.icloud.findmydeviced.plist
[killed] com.apple.ifdreader.plist
[killed] com.apple.installd.plist
[killed] com.apple.nehelper.plist
[killed] com.apple.periodic-monthly.plist
[killed] com.apple.periodic-weekly.plist
[killed] com.apple.softwareupdate_download_service.plist
[killed] com.apple.tccd.system.plist
[killed] com.apple.wdhelper.plist
12 processes killed due to memory pressure
Launch Agents: ℹ️
[unknown] com.oracle.java.Java-Updater.plist [Click for support]
[running] com.seagate.SeagateStorageGauge.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[running] com.memeo.Memeod.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[unknown] com.oracle.java.Helper-Tool.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.google.keystone.agent.plist [Click for support]
User Login Items: ℹ️
iTunesHelper UNKNOWN Hidden (missing value)
CBCStatusMenu Application (/Applications/Cricket Broadband Connect.app/Contents/Resources/CBCStatusMenu.app)
EEventManager Application Hidden (/Applications/Epson Software/Event Manager.app/Contents/Resources/Assistants/Event Manager/EEventManager.app)
EEventManager Application (/Applications/Epson Software/Event Manager.app/Contents/Resources/Assistants/Event Manager/EEventManager.app)
ConnectService Application (/Library/Application Support/ArcSoft/Connect Service/ConnectService.app)
MemeoAgent Application (/Library/Application Support/Memeo/Memeo Backup/Agents/MemeoAgent.app)
Internet Plug-ins: ℹ️
Flip4Mac WMV Plugin: Version: 3.2.0.16 - SDK 10.8 [Click for support]
FlashPlayer-10.6: Version: 17.0.0.134 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
Flash Player: Version: 17.0.0.134 - SDK 10.6 [Click for support]
Default Browser: Version: 600 - SDK 10.10
CitrixICAClientPlugIn: Version: 11.2.0 [Click for support]
SharePointBrowserPlugin: Version: 14.4.7 - SDK 10.6 [Click for support]
Unity Web Player: Version: UnityPlayer version 4.3.5f1 - SDK 10.6 [Click for support]
Silverlight: Version: 5.1.10516.0 - SDK 10.6 [Click for support]
iPhotoPhotocast: Version: 7.0 - SDK 10.8
Safari Extensions: ℹ️
AddThis
Greenhouse
3rd Party Preference Panes: ℹ️
Citrix Online Plug-in [Click for support]
Flash Player [Click for support]
Flip4Mac WMV [Click for support]
Time Machine: ℹ️
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 498.88 GB Disk used: 431.20 GB
Destinations:
Time Machine Backups [Local]
Total size: 499.76 GB
Total number of backups: 67
Oldest backup: 2014-04-22 12:40:59 +0000
Last backup: 2015-03-26 15:08:56 +0000
Size of backup disk: Too small
Backup size 499.76 GB < (Disk used 431.20 GB X 3)
Top Processes by CPU: ℹ️
4% WindowServer
1% com.apple.WebKit.Networking
0% ConnectService
0% systemstatsd
0% fontd
Top Processes by Memory: ℹ️
142 MB Safari
90 MB com.apple.WebKit.WebContent
39 MB com.apple.WebKit.Networking
34 MB com.apple.WebKit.Plugin.64
34 MB WindowServer
Virtual Memory Information: ℹ️
43 MB Free RAM
946 MB Active RAM
911 MB Inactive RAM
967 MB Wired RAM
21.68 GB Page-ins
870 MB Page-outs
Diagnostics Information: ℹ️
Mar 25, 2015, 04:31:02 PM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.Plugin.64_201 5-03-25-163102_[redacted].crash
Mar 25, 2015, 02:16:40 PM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-03-25-141640_[redacted].crash
Mar 25, 2015, 10:04:38 AM /Users/[redacted]/Library/Logs/DiagnosticReports/Aperture_2015-03-25-100438_[re dacted].crash -
2009 iMac is running slowly after installing Yosemite
Dear Community -
I recently "upgraded" my OS to Yosemite ... unfortunately I had not gone to Mavericks in the meantime, so there's no way for me to re-install it.
Any suggestions for how to rescue my iMac from being a brick?
EtreCheck report is below ...
Thanks!
Scott
Problem description:
Mac is slow after installing Yosemite
EtreCheck version: 2.1.5 (108)
Report generated December 26, 2014 at 9:44:37 AM PST
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Adware] links for help removing adware.
Hardware Information: ℹ️
iMac (27-inch, Late 2009) (Verified)
iMac - model: iMac10,1
1 3.06 GHz Intel Core 2 Duo CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
empty empty empty empty
BANK 1/DIMM0
empty empty empty empty
BANK 0/DIMM1
2 GB DDR3 1067 MHz ok
BANK 1/DIMM1
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
ATI Radeon HD 4670 - VRAM: 256 MB
iMac 2560 x 1440
System Software: ℹ️
OS X 10.10 (14A389) - Uptime: 2:2:57
Disk Information: ℹ️
Hitachi HDE721010SLA330 disk0 : (1 TB)
EFI (disk0s1) <not mounted> : 210 MB
Macintosh HD (disk0s2) / [Startup]: 999.35 GB (3.98 GB free) (Low!)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
OPTIARC DVD RW AD-5680H disk3 : (4.71 GB)
USB Information: ℹ️
Apple Inc. iPhone
Apple Inc. Built-in iSight
Apple Internal Memory Card Reader
Iomega External HD 1.5 TB
EFI (disk1s1) <not mounted> : 210 MB
Iomega HDD (disk1s2) /Volumes/Iomega HDD : 1.50 TB (2.05 GB free)
Maxtor OneTouch 122.94 GB
MAXTOR (disk2s1) /Volumes/MAXTOR : 120.03 GB (45.38 GB free)
Fitbit Inc. Fitbit Base Station
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/System/Library/Extensions
[not loaded] com.Belcarra.iokit.USBLAN_netpart (2.0.2) [Support]
[not loaded] com.Belcarra.iokit.USBLAN_usbpart (2.0.2) [Support]
[not loaded] com.RemoteControl.USBLAN.usbpart (2.0.6) [Support]
[not loaded] com.leapfrog.driver.LfConnectDriver (1.0.1) [Support]
[not loaded] com.newwellnesssolutions.iokit.DLconnect (84) [Support]
[not loaded] com.silabs.driver.SiLabsUSBDriver (1.1.2 - SDK 10.4) [Support]
/System/Library/Extensions/Belcarra.USBLAN_netpart.kext/Contents/PlugIns
[not loaded] com.belcarra.iokit.netpart.panther (1.6.1) [Support]
/System/Library/Extensions/Belcarra.USBLAN_usbpart.kext/Contents/PlugIns
[not loaded] com.belcarra.iokit.usbpart.panther (1.6.1) [Support]
/System/Library/Extensions/RemoteControl.USBLAN_usbpart.kext/Contents/PlugIns
[not loaded] com.RemoteControl.USBLAN.panther (1.6.1) [Support]
Launch Agents: ℹ️
[loaded] com.google.keystone.agent.plist [Support]
[running] com.newwellnesssolutions.DLconnectMonitor.plist [Support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Support]
[running] com.fitbit.fitbitd.plist [Support]
[running] com.fitbit.galileod.plist [Support]
[loaded] com.google.keystone.daemon.plist [Support]
[loaded] com.leapfrog.connect.shell.plist [Support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Support]
[running] com.akamai.single-user-client.plist [Support]
[invalid?] com.nds.pcshow.plist [Support]
[invalid?] com.nds.pcshow.uninstall.plist [Support]
User Login Items: ℹ️
Garmin Express Service Application (/Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app)
Google Chrome Application (/Applications/Google Chrome.app)
System Preferences Application (/Applications/System Preferences.app)
DVDAuthorizeHelper Application (/Users/[redacted]/Library/Application Support/Helper/DVDAuthorizeHelper.app)
AdobeResourceSynchronizer ApplicationHidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
EvernoteHelper Application (/Applications/Evernote.app/Contents/Library/LoginItems/EvernoteHelper.app)
HP Scheduler Application (/Library/Application Support/Hewlett-Packard/Software Update/HP Scheduler.app)
Internet Plug-ins: ℹ️
nplastpass: Version: 2.5.5 [Support]
o1dbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Support]
Google Earth Web Plug-in: Version: 7.1 [Support]
Default Browser: Version: 600 - SDK 10.10
CouponPrinter-FireFox: Version: Version 1.1.5
OfficeLiveBrowserPlugin: Version: 12.3.6 [Support]
AdobePDFViewerNPAPI: Version: 11.0.09 - SDK 10.6 [Support]
FlashPlayer-10.6: Version: 15.0.0.246 - SDK 10.6 [Support]
Silverlight: Version: 5.1.20125.0 - SDK 10.6 [Support]
Flash Player: Version: 15.0.0.246 - SDK 10.6 Mismatch! Adobe recommends 16.0.0.235
iPhotoPhotocast: Version: 7.0
googletalkbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Support]
QuickTime Plugin: Version: 7.7.3
AdobePDFViewer: Version: 11.0.09 - SDK 10.6 [Support]
GarminGpsControl: Version: 4.2.0.0 - SDK 10.8 [Support]
User internet Plug-ins: ℹ️
BrowserPlus_2.8.1: Version: 2.8.1 [Support]
WebEx: Version: 1.0 [Support]
Safari Extensions: ℹ️
Ultimate [Installed]
Searchme [Installed] Adware! [Remove]
SlickSavings [Installed]
LastPass [Installed]
Ebay Shopping Assistant [Installed] Adware! [Remove]
3rd Party Preference Panes: ℹ️
Akamai NetSession Preferences [Support]
BrowserPlus [Support]
Flash Player [Support]
GoPro [Support]
Growl [Support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
11% mds
2% WindowServer
2% iPhoto
1% Google Chrome
1% coreaudiod
Top Processes by Memory: ℹ️
412 MB iPhoto
193 MB Google Chrome
86 MB loginwindow
77 MB WindowServer
73 MB mds_stores
Virtual Memory Information: ℹ️
666 MB Free RAM
1.90 GB Active RAM
757 MB Inactive RAM
606 MB Wired RAM
7.25 GB Page-ins
38 MB Page-outs
Diagnostics Information: ℹ️
Dec 26, 2014, 07:42:21 AM Self test - passed[not loaded] com.leapfrog.driver.LfConnectDriver (1.0.1) [Support]
This has caused problems for some. Try un-installing it following the developer's un-install instructions.
Activity Monitor - Mavericks also Yosemite
Activity Monitor in Mavericks has significant changes
Performance Guide
Why is my computer slow
Why your Mac runs slower than it should
Slow Mac After Mavericks
Things you can do to resolve slowdowns see post by Kappy -
Am running Firefox 3.6.10. Am having problems with Firefox crashing after upgrading to Kaspersky Internet Security 2011. Anyone else having same problem. Oh, BTW am still using Windows XP operating system.
The latest flash player release is 11,0,1,152.
Can you upgrade to this version and see whether the crash stil exists?
Go to get.adobe.com/flashplayer to download and install flash player.
In case you need direct link to installer/uninstaller, please go to http://forums.adobe.com/message/3952360#3952360 to find them.
saranlee wrote:
My computer crashes repeatedly and I get the message pages are not responding do you want to stop, and/or shockwave is not responding do you want to stop. I have Windows XP Service Pack 3, I am having the same issues whether I use Internet Explorer, Google Chrome, or Mozilla Firefox. My HP Pavilion Desktop has 504 MB of Ram and I am using high speed internet connection. Because it was crashing so much, I used the uninstall program for Flash player to uninstall Flash, I checked my registry and removed anything I saw that was Flash. I then uninstalled Google Chrome and Mozilla Firefox, then I reinstalled the most recent versions from their websites. I did the same for FlashPlayer and Shockwave Flash. I went to the Adobe website and had them check to see if it was working and it shows I have FlashPlayer 10.3.181.36. The page that shows which version of flash player goes with Windows XP states that I should have 10.3.181.34 (This is what I thought I had before I updated, I was having the same problems). When I went into my computer to see what version I have, it shows 11.5.9.620 Activex and both Flash Player and Flash Player Object is listed as 10.3.181.34. My firewall for Windows is set to medium. I also am running Norton Internet Security. It takes anywhere from 3-6minutes for some of my games to load, and I have to refresh at least 3-4 times in order to play. When I do start to play it freezes frequently and I use escape to free it up. This has been going on for a month. I have no idea what to do. I am not very computer savy and I have been learning as I go. -
Firefox crash after launch
after i install firefox - first time automaticaly open the browser after installing everything is fine.
after i close it and try to open it for the second time - i got this bizzare thing (see pic attached) stuck in the top left corner and its not responding.
tried reboot, reinstall, install somewhere else ... nothing
what should i do?''sefi112 [[#question-1052360|said]]''
<blockquote>
Firefox crash after launch
after i install firefox - first time automaticaly open the browser after installing everything is fine.
after i close it and try to open it for the second time - i got this bizzare thing (see pic attached) stuck in the top left corner and its not responding.
tried reboot, reinstall, install somewhere else ... nothing
what should i do?
</blockquote>
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