Firefox crashes and I get this error ID: ID: cef89c2d-a54f-42f2-acdd-3e97a2101206 - can anyone help?
Hello
Every so often, Firefox will crash when I open a web page. It was doing it a lot when I opened my Yahoo mail, but I did some troubleshooting and updated all my plug ins and it seemed to stop doing that - but occasionally when I try and access certain pages it crashes, straight up. I can't work out why and I've been through the troubleshooting walkthroughs on the Firefox help - can anyone help me?
Do you have a more recent crash report than this one from 2010-12-06?<br />
You can check for problems with Out-Of-Process-Plugins
* http://kb.mozillazine.org/Plugin-container_and_out-of-process_plugins
You can try to disable or remove the getplusplusadobe16297 plugin.
You can uninstall (remove) the Java Console extensions, you do not need them to run Java applets.
See http://kb.mozillazine.org/Java#Multiple_Java_Console_extensions
Disable the Java Quick Starter extension, if you have it: Tools -> Add-ons -> Extensions
* Control Panel -> Java -> Advanced tab -> Miscellaneous -> Java Quick Starter (disable)
See http://www.java.com/en/download/help/quickstarter.xml - What is Java Quick Starter (JQS)? What is the benefit of running JQS? - 6.0
Similar Messages
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When I try and upload files from my computer to the internet, Firefox crashes and I get this as my signature: ReleaseTemplateVtbl(void**). It happens on all sites where files need to be individually uploaded.
== Crash ID(s) ==
a0713084-6f65-4c35-a78d-7eaf02100603It was enough help! I found Firefox does default to the last folder. My problem was created because I was uploading from a subfolder within my d:/temp directory and then deleting that folder. Since the subfolder was deleted Firefox could not go to the last folder and was defaulting to the Mozilla directory.
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I keep trying to load firefox 6 and keep getting this error - The requested URL /cse?cx=partner-pub-3540673482024757:xbhdw8hkfz5&ie=ISO-8859-1&q=&sa=Search was not found on this server. That’s all we know. in English
Bookmark and use this;
Download the '''[https://addons.mozilla.org/en-US/firefox/addon/searchreset/ Mozilla Search Reset]''' {web link}
This add-on is very simple: on installation, it backs up
and then resets your search preferences and home page
to their default values, and then uninstalls itself. This
affects the search bar, URL bar searches, and the home page.
Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.
You can try these free programs to scan for malware, which work with your existing antivirus software:
* [http://www.microsoft.com/security/scanner/default.aspx Microsoft Safety Scanner]
* [http://www.malwarebytes.org/products/malwarebytes_free/ MalwareBytes' Anti-Malware]
* [http://support.kaspersky.com/viruses/disinfection/5350 Anti-Rootkit Utility - TDSSKiller]
* [http://general-changelog-team.fr/en/downloads/viewdownload/20-outils-de-xplode/2-adwcleaner AdwCleaner] (for more info, see this [http://www.bleepingcomputer.com/download/adwcleaner/ alternate AdwCleaner download page])
* [http://www.surfright.nl/en/hitmanpro/ Hitman Pro]
* [http://www.eset.com/us/online-scanner/ ESET Online Scanner]
[http://windows.microsoft.com/MSE Microsoft Security Essentials] is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.
Further information can be found in the [[Troubleshoot Firefox issues caused by malware]] article.
Did this fix your problems? Please report back to us! -
I'm running Mac OS 10.6
I also have the same issue with McAfee SiteAdvisor and FF4 on a MacBook Pro running the latest version of Snow Leopard. I have put in a service request with McAfee and will update this post in approx 48 hours unless they respond sooner. Seems like a far to common app to somehow have "missed" testing on a browser release that was scheduled for a while.
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I am having trouble dating to version 3.6.14 or updating to the Beta testing. I am running Linux/Ubutu OS and I get this error message:/tmp/p7x3vko2.part could not be saved, because the source file could not be read. Please help. Thank you , Deb
Solved for me.
I set the owner/permissions of my profile's mozilla folder's (and all the files in it) to read/write access, and the problem disappeared.
in linux:''
* cd /home/myusername/.mozilla
* chown -cR myusername:mygroup ./
* chmod -cR +rw ./
'''Never do that with root privs (nor with sudo)''' -
hey all, I have been getting the "cannot get mail" error message on my iphone5 suddenly.
ive been using iphone to check two email accounts for months now, one is gmail and not troubled. the other is mail from thunderbird and i get this error message now saying it is not responding. no settings have been changed or anything, it just suddenly stopped receiving mail on my device as of Tuesday afternoon.
Does anyone have iny ideas about why? i have yet to update to the new OS7 yet, could that be it?'The installer has insufficient privileges to modify this file C:\Program Files (x86)\Common Files\Apple\Apple Application Support\Web kit.resources\inspector\Images\Spinner Inactive Selected.gif.'
That one's consistent with disk/file damage. The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
XP instructions in the following document: How to perform disk error checking in Windows XP
Vista instructions in the following document: Check your hard disk for errors
Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards? -
This is a question for a mini iPad...
I am trying to download an app and keep getting this error message: "Could not sign in. An unknown error has occurred. I have tried shutting down and restarting. I've tried changing the password. I get the error message with free and not free apps. Any suggestions on how to fix?Reports are that this is a problem with the iTunes Store that they're working on. Some people have had success after signing out of their account and back in. If that doesn't work for you, wait a few hours or perhaps until tomorrow and by then they may have the problem sorted out.
Regards. -
I am trying to add music to my slide show and I get this error:
I am trying to add music to my slide show and I get this error: The selected file cannot be played because your system does not have the required compressor/decompressor (codec) installed. I went to the Adobe site and downloaded a codec program, and restarted but still got the same error. Any help would be much appreciated.
AnneThank you - I followed the instructions attached to your response, and I deleted the artwork from the three songs that I want to use, however, when I drag them into Photoshop I am still getting the same error message. I also don't see an option to convert the song to an MP3. I tried going to File and Get Info, and there isn't an option. I also tried right click on the song, but didn't see anything there either...?
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I downloaded the latest version and I get this error when I open it. Problem signature: Problem Event Name:
InPageError Error Status Code:
c0000185 Faulting Media Type:
00000003 OS Version:
6.1.7601.2.1.0.768.3. Any clue why or how to fix?InPageError
That one's consistent with disk/file damage. The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
XP instructions in the following document: How to perform disk error checking in Windows XP
Vista instructions in the following document: Check your hard disk for errors
Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
Does the chkdsk find/repair any damage? If so, can you get itunes to launch properly afterwards? -
I keep trying to burn a CD-R in Iphoto, and every time iPhoto stops burning halfway through and i get this error message, "Attemp to burn a disc failed. Burn failed due to a medium write error." I am using memorex CD-R's and have tried with 4 times with different CD's. Is this a software or hardware problem? Any info would be awesome
Export the photos to a desktop folder, right click on the folder and burn to disk - see if that is any different
LN -
I have attempted to update OS X 10.8.4 and keep getting this error message...The operation was cancelled.(3072) Anyone know why?
You're trying to update an application that's running, perhaps in another account. Make sure you quit all apps that are to be updated. If another user is logged in under Fast User Switching or Screen Sharing, he or she must do the same.
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I updated itunes and now get this error message.
I updated iTunes and now get this error message:
Any ideas how to fix. I've uninstalled and reinstalled iTunes.
Check for online for a solution and close program
Close the progam
Details:
Problem signature:
Problem Event Name: BEX
Application Name: iTunes.exe
Application Version: 11.2.2.3
Application Timestamp: 5383f31a
Fault Module Name: StackHash_0a9e
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Offset: 00000010
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.1.7601.2.1.0.256.4
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
Read our privacy statement online:iOS: Resolving update and restore alert messages
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I get this error message"your operation could not be completed" I need help figuring out why I can not access the web page.
amarilysfl wrote:
"Your disk could not be partitioned. An error occurred while partitioning the disk".
https://www.apple.com/support/bootcamp/
If you were using Apple's BootCamp and received this message, quit it and open Disk Uility in your Applicaitons/Utilities folder.
Select the Macintosh HD partition on the left and select Erase and Erase Free Space > Zero option and let it complete (important) this will check the spare space for bad sectors that can cause issues formatting partitions.
Once it's completed, try creating a partiton again in BootCamp.
If that doesn't work, then hold command option r keys down while connected to a fast internet connection, Internet Recovery should load (spinning globe) and then in that Disk Utility, select your entire internal drive and click > First Aid > Repair Disk and Permissions.
reboot and attempt Bootcamp again.
If you still get a error, it might be that you have OS X data on the bottom area where BootCamp partition needs to go. This would occur if you had the drive or computer for a long time or wrote a large amount of files to the drive and nearly filling it up and then reduced some, but it left traces in the area BootCamp needs to go.
To fix this
BootCamp: "This disc can not be partitioned/impossible to move files."
How to safely defrag a Mac's hard drive -
I'm about to hulk out guys! Brand new iPhone 5 and need to update iTunes for recognition. Keep getting "the installer encountered an error that caused the installation to fail." Can anyone help? I may smash something very soon.
iTunes:
AppName: itunes.exe
AppVer: 10.5.0.142
ModName: unknown
ModVer: 0.0.0.0
Offset: 001be6f6
Quicktime:
EventType : BEX
P1 : QuickTimePlayer.exe
P2 : 7.71.80.42
P3 : 4ea5c6ef
P4 : QuickTimePlayer.dll
P5 : 7.71.80.42
P6 : 4ea5c6d5
P7 : 00005b6d
P8 : c0000409
P9 : 00000000
That's consistent with another application (other than QuickTime) having dropped old QuickTime componentry in non-standard locations on the PC.
So we'll go looking for the older QuickTime componentry in the most common locations for it to be stashed.
First we'll need to change some view options on the PC.
1. Open My Computer from the desktop or Start menu.
2. In the Tools menu, click Folder Options.
3. Click the View tab.
4. In the "Advanced settings" pane under "Hidden files and folders" make sure that the "Show hidden files and folders" option is selected, and the "Hide extensions for known file types" option is unchecked.
5. Click OK.
Now in My Computer, open your C drive.
Open the "Windows" folder.
Open the "system32" folder.
What files and/or folders can you see in there with QuickTime in the file/folder name? (In a standard installation of QuickTime, you should see precisely two files ... QuickTime.qts and QuickTimeVR.qtx ... and no QuickTime folders whatsoever.) -
I keep getting an error message when I try to log into to ExportPDF through my Adobe Reader. "Network error occurred while attempting to sign in". Can anyone help, please?
Hi Simon,
I'm sorry to hear that you're having trouble logging in to ExportPDF via Reader. I've checked your account, and all is well there.
For starters, please make sure that you have the most current version of Reader installed by choosing Help > Check for Updates.
If you're still having trouble logging in via Reader, please try logging in to the web interface at https://cloud.acrobat.com.
Please let us know how it goes.
Best,
Sara
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