Firefox crashes at startup even in safe mode after upgrade to version 7.0.1

Firefox crashes at startup after an upgrade to version 7.0.1
It crashes on start-up even in safe mode.
I have tried a complete un-install and reinstall but choose to keep all my settings (eg bookmarks) etc as I don't want to loose my bookmarks.

Your crashreport is 
https://crash-stats.mozilla.com/report/index/bp-24b848e4-7d2a-4cf1-b0b0-31ccd2111021 
Firefox 7.0.1 Crash Report [@ mozcomp.dll@0xab51 ] 
Startup crash in mozcomp.dll with Oracle Enterprise, F5 Networks, Passlogix V-GO, IBM Tivoli Access Manager SSO 
See related Bug [https://bugzilla.mozilla.org/show_bug.cgi?id=680927 680927] for more info 
The likely problem is use of certain Oracle etc software, the developer Oracle being aware of the problem and working on a fix. Meanwhile there is a registry hack as a potential workaround, or the simpler workaround of downgrading temporarily to firefox 3.6.23.

Similar Messages

Firefox hangs on startup (even in safe-mode) and no sessionstore.js file to edit.

After a system restart due to Firefox seeming to act strangely, it hangs as soon as I open it. The tab says "Connecting..." but it eventually just stops responding.
Safe-mode doesn't work either, but private browsing is okay (which obviously I'd rather not use primarily.)
I had a few tabs open and I suspect one of them might be a pain for session restore to open, so I figured I would go try to snag it from the sessionstore.js but unfortunately I apparently don't have one.
I tried enabling the "ask before restoring tabs" feature but that didn't help either.

'''Edit: I used private browsing to change the settings to open a blank page on startup and it worked perfectly. Thank you so much! :)'''
Thanks for the quick reply!
Will changing that setting work from either private browsing or another profile? Because my default profile just freezes instantly, can't even get to options. :/
The URL I thought might be causing problems was http://brennadaugherty.tumblr.com/ ... I have no idea why it would. I also had http://brennahaspixels.tumblr.com/ open and since that has tons of little images on it that seems more likely but the problem started with that first URL.
I actually started a new profile and transferred everything else over to it and it works fine, but it would be nice to figure out what happened to the first. :/

Firefox crashes on startup, cannot run safe mode

Have been unable to start firefox 18, crash reporter pops up immediately without opening the browser. Tried reinstalling the software with no effect. Cannot open browser to run safe mode. I am not aware of any new software that was downloaded recently that would interfere with this.
Crash report #bp-75499ff8-4653-44ca-91d3-a72712130126
Posting this from a different computer .

hello erikwaynej, this crash is caused by Websense Endpoint security software that is running on the other system. please try to install all the updates for this program that are available...

I can't open Firefox because it crashes at startup even in Safe Mode. How can I fix this?

Here is the Crash ID: bp-fb854508-a42d-4a50-98a6-a30d02130306
I updated to the latest version of Ff V19 is it?
I am on WinXP with AVG (8.5.455) antivirus. Both are fully uptodate.
In AVG I have disabled "Link Scanner" and "Resident Shield" in case these were interfeering with Ff.
Google Chrome is behaving the same - crash report dialog appears immediatly on launch (and on PC start up).

Thank you madperson for taking the time to answer my question.
I found two Toolbars; Searchqu and ALOT, and removed them both.
I suspect Searchqu was the culprit because I saw "datamngr" flash by as the uninstaller was working away.
Thanks heaps, I i hope someone finds my answer useful as well.
RossM

Firefox crashes on opening even in safe mode so I can not adjust any settings - Crash ID: bp-6c9dc360-32db-4a34-968b-9474f2121230.

I have a 64 bit windows computer running Windows 7. For the past few months Firefox has been crashing on opening - occasionally opening on my husband's profile but not mine. I am now using IE9 running as administrator but would prefer to use Firefox.
I can not adjust any of the settings, plugins etc as I can not open the program at all. After the first attempt I have go to the task manager and stop firefox.exe. Then on my next opening attempt I get the error messages again. I have sent off numerous crash reports to Mozilla.
cheers
Sharon Beeston
Australia

That looks like a problem with a component of your Nvidia display driver: [@ @0x0 | nvd3dum.dll@0x3a7434 ] 
I'm not sure how to fix this as an internet search on this file doesn't give any real solutions.
First make sure that you have the latest drivers for your graphics display card. 
If it started after an update of those drivers the see if you can role back to the previous version of the drivers.

Firefox crash upon opening, even in safe mode

Got rid of old personal info
Re-installed multiple times including shut down after
Browser initialized, crashes, submit report... rinse and repeat

Hello btpisch, you crashed report is malware related, you can try these free programs to scan for malware, which work with your existing antivirus software:
* [http://www.microsoft.com/security/scanner/default.aspx Microsoft Safety Scanner]
* [http://www.malwarebytes.org/products/malwarebytes_free/ MalwareBytes' Anti-Malware]
* [http://support.kaspersky.com/faq/?qid=208283363 TDSSKiller - AntiRootkit Utility]
[http://windows.microsoft.com/MSE Microsoft Security Essentials] is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.
Further information can be found in the [[Troubleshoot Firefox issues caused by malware]] article.
Did this fix your problems? Please report back to us!
thank you

Yosemite installed, Firefox no longer opens, even in Safe Mode

This evening I upgraded to Yosemite. Now Firefox no longer opens, even in Safe Mode. If I try to open FF, I receive a Mozilla Crash Report. I uninstalled and reinstalled FF, made no difference. Can anyone help?

This is the crash report. I do not understand it.
AdapterDeviceID: 0x 166
AdapterDriverVersion:
AdapterVendorID: 0x8086
Add-ons: gmailwatcher%40sonthakit:1.61,%7B03B08592-E5B4-45ff-A0BE-C1D975458688%7D:1.0,%7 B1395baf2-3aa6-4d0f-83d6-1d9b66a9420d%7D:0.9.5,%7B3C9A65A6-9563-4485-BA4A-4BCD69 8BCFB4%7D:7.0,%7B5bfebbd0-9bef-4522-8823-523aeda5f2dc%7D:2.1,%7B8b86149f-01fb-48 42-9dd8-4d7eb02fd055%7D:0.26,copyplaintext%40teo.pl:1.3.2,autoscrollhelper%40tec hsmith.com:1.9.6,%7B4cc4a13b-94a6-7568-370d-5f9de54a9c7f%7D:2.7,socialfixer%40ma ttkruse.com:10.6,%7B195A3098-0BD5-4e90-AE22-BA1C540AFD1E%7D:4.2.0.0,%7B0545b830- f0aa-4d7e-8820-50a4629a56fe%7D:24.9,%7Bdc572301-7619-498c-a57d-39143191b318%7D:0 .4.1.5.2,ClassicThemeRestorer%40ArisT2Noia4dev:1.2.5,%7B972ce4c6-7e08-4474-a285- 3208198ce6fd%7D:33.0,extension%40321youtube.com:1.3,%7B146f1820-2b0d-49ef-acbf-d 85a6986e10c%7D:0.1.9.2,firefox%40gmelius.com:5.7.7.12,jid1-UXDr6c69BeyPVw%40jetp ack:0.8.1
BuildID: 20141011015303
CrashTime: 1413609621
EMCheckCompatibility: true
Email: EventLoopNestingLevel: 1
FramePoisonBase: 00000000f0dea000
FramePoisonSize: 4096
InstallTime: 1413386076
Notes: AdapterVendorID: 0x8086, AdapterDeviceID: 0x 166
ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384}
ProductName: Firefox
ReleaseChannel: release
SecondsSinceLastCrash: 1418
StartupTime: 1413609618
Theme: classic/1.0
Throttleable: 1
Vendor: Mozilla
Version: 33.0
useragent_locale: en-US
This report also contains technical information about the state of the application when it crashed.

Firefox experiences random crashes which persist even in safe mode (linux + gnome)

Since maybe version 29, my Firefox has become less stable than before and started to crash for seemingly no reason; sometimes it crashed shortly after started with few tabs on, and sometimes it crashed when many tabs were open or (not constantly) with music playing. In short I cannot find an exact pattern by which crashes are triggered. Only one thing is certain, once it broke down, it kept crashing on every restart (even in safe mode or with the user preference directory reset by a complete removal), until a reboot.
I checked some threads, where people suggest that such random crashes may be caused by a flawed RAM, but I feel it unlikely because in this same system no other software (including Chromium) have shown similar problem, and on Windows the same computer Firefox (v31) has been rather stable.
Although it didn't happen frequently, the need to reboot the computer before Firefox gets usable again is really annoying. I appreciate a lot if anyone could give some hints, thanks.
The environment:
base system: openSUSE 13.1 (Bottle) (i586) 32-bit
desktop: Gnome 3.10.2
cpu: AMD C-60 APU with Radeon(tm) HD Graphics × 2
RAM: 4G
====================UPDATE=======================
Sorry I forgot the crash reports, here they are:
bp-53142ca2-076d-4413-9d1a-2d2c72140928
bp-ec9c9990-0cde-48e5-a792-27bd22140928
bp-425bcbf0-5c79-4050-999f-ebc692140928
bp-30bc9187-5a52-47ba-a193-9c6b82140928
bp-d39f099c-758a-405d-a566-d3bd72140928
bp-7aff96dc-bbc2-4e41-9888-af5d62140928
bp-fef7b101-e586-4a8c-94a7-6dc842140928
bp-c8785c65-4c72-4f9b-b0fb-439ac2140928
bp-47244ab2-dfa5-49a9-9345-500342140928
bp-cc104c04-516f-4f48-a2cf-ff4fa2140926
bp-f38876f1-48c2-4788-b5aa-54cce2140926
bp-3057d6a8-59d8-4cfe-8720-338072140926
bp-c17b4506-fde9-4389-8b2d-ac6a72140923
bp-a3d651aa-613b-457f-9cc9-44e812140922
bp-af7593e9-b7d1-44f6-aebc-bd0d72140920
bp-7055424f-8212-4c54-9fcc-39bb32140917
bp-026ab307-ace0-4ef5-a286-7d70a2140917
bp-ab4e4111-33f1-4d0c-820d-3b8332140917
bp-be24878b-eda9-4afd-a942-204502140917

All of your crash reports say;
Signature: libxul.so@0x3868df | libxul.so@0x38691f | libxul.so@0x10ee1b0 | firefox@0x12f15
Crash Reason SIGSEGV
Someone else will have to talk to you about it.
'''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode]''' {web link}
While you are in safe mode;
Type '''about:preferences'''<Enter> in the address bar
Select '''Advanced > General.'''
Look for and turn off '''Use Hardware Acceleration'''.
Poke around safe web sites. Are there any problems?
Then restart.

Firefox 30 crashes windows 7 even in safe mode.

Firefox crashes even in safe mode on my windows 7 box.
Crash ID: bp-61d86996-3b4d-4cc3-8657-803cf2140807
AdapterDeviceID: 0x0126
AdapterVendorID: 0x8086
Add-ons: %7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:30.0
AvailablePageFile: 4570435584
AvailablePhysicalMemory: 1587560448
AvailableVirtualMemory: 3904385024
BIOS_Manufacturer: LENOVO
BlockedDllList:
BreakpadReserveAddress: 74973184
BreakpadReserveSize: 37748736
BuildID: 20140605174243
CrashTime: 1407431825
EMCheckCompatibility: true
Email: [email protected]
FramePoisonBase: 00000000f0de0000
FramePoisonSize: 65536
InstallTime: 1403096746
Notes: AdapterVendorID: 0x8086, AdapterDeviceID: 0x0126, AdapterSubsysID: 21cf17aa, AdapterDriverVersion: 8.15.10.2622
D2D? D2D+ DWrite? DWrite+
ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384}
ProductName: Firefox
ReleaseChannel: release
SecondsSinceLastCrash: 12
StartupTime: 1407431824
SystemMemoryUsePercentage: 61
Theme: classic/1.0
Throttleable: 1
TotalPageFile: 8343150592
TotalPhysicalMemory: 4172525568
TotalVirtualMemory: 4294836224
URL:
User32BeforeBlocklist: 1
Vendor: Mozilla
Version: 30.0
Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 1 :
MSAFD Tcpip [UDP/IP] : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD Tcpip [RAW/IP] : 2 : 3 :
MSAFD Tcpip [TCP/IPv6] : 2 : 1 : %SystemRoot%\system32\mswsock.dll
MSAFD Tcpip [UDP/IPv6] : 2 : 2 :
MSAFD Tcpip [RAW/IPv6] : 2 : 3 : %SystemRoot%\system32\mswsock.dll
RSVP TCPv6 Service Provider : 2 : 1 :
RSVP TCP Service Provider : 2 : 1 : %SystemRoot%\system32\mswsock.dll
RSVP UDPv6 Service Provider : 2 : 2 :
RSVP UDP Service Provider : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD RfComm [Bluetooth] : 2 : 1 :
useragent_locale: en-US
This report also contains technical information about the state of the application when it crashed.

That is likely a problem with Digital Guardian (dgapi.dll)
*Firefox 30.0 Crash Report [@ dgapi.dll@0x92d5d ]

Firefox 14.1 hangs, even in safe mode

Always hangs within a few minutes, even in safe mode. Have uninstalled and deleted directory and rebooted and reinstalled. Nothing helps. Now trying the Beta 15 version and that hangs too. Chrome and IE work fine and previous version of Firefox worked fine.

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: ''This will cause you to lose any Extensions, Open websites, and some Preferences.''
To Reset Firefox do the following:
#Go to Firefox > Help > Troubleshooting Information.
#Click the "Reset Firefox" button.
#Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
#Firefox will open with all factory defaults applied.
Further information can be found in the [[Reset Firefox – easily fix most problems]] article.
Did this fix your problems? Please report back to us!

Windows 8.1 Outlook 2010 won't open even in safe mode after 4/5/2014 update

There was an update today, 4/5/2014 for Windows 8.1. I was able to open Outlook 2010 prior to update. Ever since the update, I cannot open Outlook 2010, not even in Safe Mode. I need help!!!

Hi,
Make sure there's no Outlook process in Task Manager prior to you open it.
Then we can check if it can start properly in Clean Boot to determine whether background programs are interfering with Outlook:
http://support.microsoft.com/kb/929135
If you still can't open Outlook, consider uninstalling the latest update from Control Panel -> Programs and Features -> View installed updates.
Regards,
Melon Chen
TechNet Community Support

Firefox crashes (even in safe mode) after updating

Hi
Please can someone help me.
For quite some time now, the firfox ive been using is version 3.6 something i think. Every time i update my firefox e.g. updated to v8 now, it crashes. I try reinstalling, opening in safe mode. Nothing works.
The firefox im using still looks like the old one. Ive never been able to update to the new style (Orange Firefox button in top left corner)
I would appreciate it if someone could tell me what the problem is or how to find out exactly whats causing the crashes.
For the time being i am reinstalling the last wroking version of Firefox that i have downloaded.
Latest Crash ID: bp-54bd7d29-fc36-4d7b-aef0-f7b662111109
Thank you

Can anyone help?

Crashes on startup OOM in safe mode without add ons

Hey
Thunderbird crashes on startup
after update to Version 3x? - cant'see it becauses crasshes ...
also in safe mode with disabling addons
im using Windows 7
bp-ff96d306-a327-43a8-b004-ddf582141229
for testing i installed a new Thunderbird on a different machine with the same old Profile - crashes also
bp-f6f54a64-0047-44b8-8d68-f156c2150105
thanks

it's a local very plain Server on the University with only plain Text messages- when i booked a group on next startup there are not available ...
but there was very old stuff in - more than 10 Yeaers - and many postings - more than 500MB - so its ok ..
there was a version update 2 ?? years ago from where it was not working ...
after deleting the old stuff it seems to work ...
matthew

Firefox will not start, even in Safe Mode. Evidence suggests that this is due to an incompatibility with the latest update of Java.

Firefox will not start in WinXP. (I am sending this from an alternate browser.)
I believe that this is due to some incompatibility with the latest update of Java. I believe that one of the tabs from my previous session included a Java application, and this is causing the difficulty. In recent days, since the last update of Java, I have had difficulty in loading linked pages with Java applications into Firefox, and have needed to switch to a different browser to do this.
Now I cannot even start the browser, presumably due to the presence of a Java application on one of the restored tabs.
When I now try to start Firefox, my ZoneAlarm security s/w presents the message "Java(TM) Quick Starter binary is trying to access the Internet." I click "Allow", but Firefox will not start. If I click "Deny", the same result. The same thing happens when I try to start Firefox in Safe Mode, I cannot even start Firefox in Safe mode.
== This happened ==
Every time Firefox opened
== after recent update of Java

You can try to disable the Java Quick starter and the Java Console extension in the Control Panel > Java.
Control Panel > Java > Advanced tab > Miscellaneous >Java Quick Starter (disable)
You can also disable the Java plugin in Firefox: Tools > Add-ons > Plugins
See [[Troubleshooting extensions and themes]]
See [[Troubleshooting plugins]]

Firefox crashes on startup, even with a fresh profile

Crash ID: bp-6e18ab4d-b1a3-4292-b72a-f841d2141223

In the address bar, type '''about:crashes'''<enter>.''' Note:''' If any reports do not
have '''BP''' in front of the numbers, click it and select '''Submit'''.
Using your mouse, '''mark''' the most '''resent 7 - 10''' crash reports, and
'''copy''' them. Now go to the reply box below and '''paste''' them in.
If you can't get Firefox to open, you will have to do this the hard way.
Open the file browser / explorer on your computer. Enter this;
'''%APPDATA%\Mozilla\Firefox\Crash Reports\submitted'''
Copy the last '''5-7 Recent File Names''' in
the folder, including the date and time created.
Post all the information in the reply box below.
'''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode]''' {web link}
While you are in safe mode;
Type '''about:preferences#advanced'''<Enter> in the address bar.
Under '''Advanced,''' Select '''General.'''
Look for and turn off '''Use Hardware Acceleration'''.
Poke around safe web sites. Are there any problems?
Type '''about:support''' in the address bar and press '''Enter.'''
Under the main banner, press the button; '''Copy Text To Clipboard.'''.
Then in the reply box at the bottom of this page,
do a right click in the box and select '''Paste.'''
This will show us your system details.
'''No Personal Information Is Collected.'''

Firefox crashes at startup even in safe mode after upgrade to version 7.0.1

Similar Messages

Maybe you are looking for