Firefox crashes at startup or shortly after

Question

Hi
Whenever I open Firefox 31 (on mavericks) it crashes at startup or after browsing a minute or two. Already tried:
- disabled HW acceleration
- disabled add-ons
- re-installed ff
- deleted profile
problem still exists. I get the following error message:
AdapterDeviceID: 0x6741
AdapterVendorID: 0x1002
Add-ons: %7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:31.0
BuildID: 20140716183446
CrashTime: 1408087029
EMCheckCompatibility: true
EventLoopNestingLevel: 1
FramePoisonBase: 7ffffffff0dea000
FramePoisonSize: 4096
InstallTime: 1408083991
Notes: AdapterVendorID: 0x1002, AdapterDeviceID: 0x6741
ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384}
ProductName: Firefox
ReleaseChannel: release
SecondsSinceLastCrash: 217
StartupTime: 1408086927
Theme: classic/1.0
Throttleable: 1
Vendor: Mozilla
Version: 31.0
useragent_locale: de
can anyone help? thanks

Answer 1

Hi Cominottom,
Thank you for your question, this is a response to the "escalate" tag. I understand that Firefox crashes on a specific website and that you have removed java, disabled hardware acceleration, have tried a new profile and disabled extensions and removed faulty RAM.
The only hint is the signature, and the line it breaks in is when the page is getting the boolean info of the SVG. However there are no svg elements on the page. However the page does require javascript. I am wondering if it has to do with the graphic drivers, since there was an update to your hardware. [[Upgrade your graphics drivers to use hardware acceleration and WebGL]]
Just an observation:
The previous config for the Raedon was:
layers.acceleration.force-enabled = true
gfx.direct2d.force-enabled = true
where currently you have :
gfx.blacklist.direct2d: 3
gfx.blacklist.layers.direct3d9: 3
layers.acceleration.disabled: True
Can you try to create a new profile for the new hardware set up to see if there is an improvement? [[Use the Profile Manager to create and remove Firefox profiles]]
Looking forward to your reply!