Firefox crashes can not open!

Hello Team,
I from VietNam, I have a problem with Firefox, i can't open firefox. But i see it in tast manager.
Please help me!
Thank & Best Regard!
Phong Bui
edit: removed personal information from public display (philipp)

Can you please try the following?
#On the keyboard, press [Windows] [[Image:Windows key]] + [R]. This should bring up a Run window that contains a text field.
#In that text field, type '''%APPDATA%''' and press Enter. An explorer window should open.
#From that explorer window, double-click on the ''Mozilla'' folder, then double-click on ''Firefox'' and then on ''Crash reports''. Double-click on ''submitted''.
#Now, you should see a list of files that contain reports. Go to ''View'' > ''Arrange Icons by'' > ''Modified'' to get the most recent files at the top of the window.
#Open the most recent 5 files with a text editor and copy the IDs.
#Paste each ID with '''bp-''' into the reply window on the forums.

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After updating firefox I can not open the shortcut browser icon, but can open IE, and my whole system seems to be slow. solution please? Now when I open firefox the task manager says the process firefox is running 100% CPU in the background

Updated firefox to latest version with custom install, no task bar or startup (in past I think I usually included startup) late Friday nite. Then when trying to open Firefox shortcut on desktop Sat. could not, would freeze up. Then if I tried to open IE same would happen. After rebooting a # of times, opened IE 1st and worked but still could not open Mozilla within IE or the desktop. Also all our 3 wireless laptops including apple have no problem with this.

You said you tried the recommended solution, but didn't mention what that solution was. Try, from the Firefox menu bar:
 
Tools -> Options -> Content
where you will find an option to block pop-up windows. If that box is checked but there are sites from which you would like to allow pop-up, click the button "Exceptions..." to add sites to your exception list.
See also the help article [[Pop-up blocker]].

Since i updated firefox I can not open any video of updates on Yahoo , I can't get the video's to work on Netflix who know where else?

Firefox will not open any video's on Yahoo , netflix that is all I tried so far

Hi joe,
Have you checked to see if your [https://www.mozilla.org/en-US/plugincheck/ Plugins are updated]? It might be that you have an outdated Silver Light plugin.
Hopefully this helps!

Firefox crashes, can not even open in safe mode

Hi everyone, my ff started crashing lately and I cant even open it in safe mode. help me out? Thanks!
Crash ID: bp-0f75fb36-8774-4c37-9b69-581232141021
Crash ID: bp-90117424-e193-4772-8ace-2a08e2141021
Crash ID: bp-8a028e85-2918-4b1e-bad2-769072141021
Crash ID: bp-e22a70e1-fa58-49bd-aa5b-be8692141021

As a test, start your '''Computer''' in safe mode. Then Firefox.

Firefox crashed, can't open it at all, having to go thru internet explorer to use computer. Crashed when two firefox updates were done. Refreshing and rebooting didn't work. How do I fix this so my computer runs again with firefox?

We heard firefox had crashed, friend 4 hours away has same problem. She got hers fixed but even tho I can get a message that firefox is running , its not functioning so I can use it. Had two updates to do, one automatically, one I started at firefox request. Since then, we can't get on the internet or any programs. Unless you can tell me what's wrong, I'll have to have a computer company come in to fix problem.

It is always a good idea to back up your bookmarks, if you are able to do that now it may help, and if you are considering using them in an alternative browser it may be a good idea to back them up as HTML as well as the default .json files.
* see [[Backing up and restoring bookmarks]]
Have you read the articles shown in my first message above with the blue clickable links. One of the first things to try is using Firefox in firefox [[safe mode]] which should be available from your program list, BUT when trying that on the first dialogue do not make changes just click on continue.
*Does that work ?
* did you see the list of options and click on the continue button ?
* are you seeing any error messages ?

When I start Firefox, I can not open a website. How can I correct this?

When I first start Firefox, the following happens:
The symbol to the left of the input box is faded out.
After typing a website to load, nothing happens.
I can load a website by using the Google Search. After doing this, Firefox seems to run ok.

If you start Firefox in [[Safe Mode]], does it work? there is perhaps an extension that is interfering with Firefox's normal operation. If it works in Safe Mode, you can try disabling your extensions one-by-one until you find the culprit. [[Uninstalling add-ons#w_how-to-disable-extensions0-personassf-and-plugins|How to disable extensions, Personas, and plugins]]

I can not open Firefox due to a virus. Can I un-install and then re-install Firefox and save my original setup and favorites

I can not open Firefox due to a virus.
When trying to open Firefox, the program directed the computer to shut down, and prevented me from going into Safe mode.
The virus only affected Firefox and rebooting in Safe.
The virus has been scrubbed, but I get the crash report every time I try to open Firefox. Can I install a new version of Firefox and still keep my bookmarks/ How can I rescue my bookmarks.
I am posting this from another computer location.

I used to have a slightly similar problem. Not the Virus problem, but the re-install of Firefox. The solution for this in the future would be for you to install and use FEBE Firefox Environment Backup Extension so you can fully back-up your settings, and other Addons, and Themes etc. that were within your FEBE backed up profile, so you can do the re-install of Firefox and then restore your saved profile that encompasses all of or most of what you presently don't want to loose. You could still do a FULL PROFILE FEBE, and re-install Firefox, and do a FULL PROFILE RESTORE, and if you might no longer have a virus problem after the restore. If so, your in good shape. I would find and run a good quality Anti-Virus scan, and if you wish to try to catch what you might have missed with the new scan I also suggest from www.IOBit.com that you add 2 programs that look to be better at catching problems than most other scan and repair utilities. The programs I suggest you add are called Advanced System Care - presently is version 5, and IOBit Malware Fighter, and one other. Their super powerful Smart Defrag that is faster than most Defrag programs and their is only one other Defrag program that comes close to it's power, and that is Diskepper, and you get Smart Defrag for free, and it's better, and faster than the others in my opinion. ASC Advanced System Care will clean your system and make it run faster specially if you have noticed it is slowing down for one reason or another , and it will do this with less resources than the other programs that you may already be using. The only thing they lack at present is an Anti-Virus portion which would add much more value to the already super programs. Good Luck. Let me know what you think after trying the noted programs. You should be very satisfied of the results.

The Java plugin has created a time unfriendly issue with my e-mail account, I can not open or send any e-mail without using this plugin, how can I eliminate this problem without dropping m. firefox?

A few days ago I tried to e-mail a friend, when I started A box came up and it required me to add a plugin..Java. I contacted my e-mail courier and microsoft, they told me that is was a plugin from Mozilla Firefox. Since then I must go through Java to send or open an e-mail... this is NOT to my satisfaction, it takes too long for all of this to open and if it is not cleared , I am dropping Mozilla and going elsewhere. Why has this occurred? Is this a result of the last update? If so can I delete the last update and continue on the other version?
== This happened ==
Every time Firefox opened
== last week

Sorry, I have no idea what you mean by '''"The Java plugin has created a time unfriendly issue with my e-mail account, I can not open or send any e-mail without using this plugin,"'''.
If you think your problem is caused by the Java plugin, you should visit the Java support forum for assistance.
http://forum.java.sun.com/index.jspa
If you could explain what you mean by '''"time unfriendly''' issue with my e-mail account", maybe we'll be able to help you solve that issue.
It might be helpful for us if we knew exactly which web-mail provider you are using. It seems strange to me that viewing or sending web-mail would actually "need" Java for operation, its more likely that some other item on the web page needs Java to run some advertising or other garbage that isn't a necessary part of the web-mail functionality you want to use.

Can not open my msn mail since I updated Firefox, get connection timed out error

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Thanks. Since I can not open this email account I have a yahoo account at [email protected]

You can check:
* [[Removing the Search Helper Extension and Bing Bar]]
You can open the about:config page via the location bar and do a search for bing via the Filter at the top of that page. 
You can reset all related prefs via the right-click context menu to their default values.

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can not open the i pad manual on my lap top mac os x 10.5.8 since i sync with itunes acct. Safari just crashes. Is there any thing I can do Have the manual on IPAD2
Do I need My i pad to be connected to my laptop?
Howard

Do I need My i pad to be connected to my laptop?
Your iPad needs access to the internet via Wi Fi or 3G in order to access the App Store.
Tap the App Store icon in your iPad.
In the search field top right in the App Store window type in:
ipad user guide for ios 4.3. Tap Free / Get Book
As for Safari on your Mac crashing, you can start a new topic and post a crash report so we can try and help.
Click here: https://discussions.apple.com/index.jspa
Click New / Discussion. Select Safari.
Refine This LIst. Select Mac.
If Safari has just crashed, press the Report button on the CrashReporter dialog box to view the crash information.
Now copy/paste the entire contents of the Crash Reporter window into your reply.
If the crash report dialog does not appear or the crash is hard to reproduce, crash logs can be retrieved from the ~/Library/Logs/CrashReporter> folder.
Safari could be crashing due to third party unsupported add ons. Follow the troubleshooting instructions here.
http://support.apple.com/kb/TS3230?viewlocale=en_US

I can not open the bookmarks tab or use the right mouse button in firefox

''locking this thread as duplicate, please continue at [https://support.mozilla.org/en-US/questions/1053467 /questions/1053467]''
I recently downloaded firefox to my new laptop. I can not open the bookmarks tab or use any of the right mouse button options.

Do a clean reinstall and delete the Firefox program folder before (re)installing a fresh copy of the current Firefox release.
*Download the full Firefox installer and save the file to the desktop https://www.mozilla.org/en-US/firefox/all/
If possible uninstall your current Firefox version to cleanup the Windows registry and settings in security software.
*Do NOT remove "personal data" when you uninstall your current Firefox version, because this will remove all profile folders and you lose personal data like bookmarks and passwords including data in profiles created by other Firefox versions.
Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
*(32 bit Windows) "C:\Program Files\Mozilla Firefox\"
*(64 bit Windows) "C:\Program Files (x86)\Mozilla Firefox\"
*It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
*http://kb.mozillazine.org/Uninstalling_Firefox
Your bookmarks and other personal data are stored in the Firefox profile folder and won't be affected by an uninstall and (re)install, but make sure NOT to remove personal data when you uninstall Firefox as that will remove all Firefox profile folders and you lose your personal data.
If you keep having problems then also create a new profile.
*http://kb.mozillazine.org/Profile_folder_-_Firefox
*http://kb.mozillazine.org/Profile_backup
*http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall

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Dear Ones,
I have Firefox 10.0.2. and OSX 10.6.8. and the latest PDF adobe reader, and still can not open with the browser PDF files.Can someone help,pls?Thanx

see if this is helpful : [http://support.mozilla.org/en-US/kb/Opening%20PDF%20files%20within%20Firefox Opening PDF files within Firefox]
thank you
Please mark "Solved" the answer that really solve the problem, to help others with a similar problem.

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Firefox crashes can not open!

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