Firefox crashes daily, unrelated to any action

Firefox 13.0.1, but also happened with earlier versions. After running for several hours, Firefox will crash, often while I am in the middle of reading a page (i.e., not navigating or opening a link at the moment of the crash). I uninstalled Firefox and removed my current profile and reinstalled clean with no Add-Ons and I still have this behavior. I am using the latest video driver for my computer.

Looks like a problem with a plugin.
*https://support.mozilla.org/kb/Troubleshooting+plugins

Similar Messages

Firefox crashes daily on German isp (TKS)

I Need help badly . My wife and I just moved to Germany from the US. All localizations have been set - no issues there. The issue is multiple crashes a day - every day. I run Firefox on a Surface Pro 3 512GB and on an older HP Pavilion. My wife has a Mac. We've been having lots of crashes in the middle of important work on every machine. I've rarely had any issues with FF back home.

We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.
#Enter ''about:crashes'' in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
#Copy the '''5''' most recent Report IDs that start with '''bp-''' and then go back to your forum question and paste that into the "Post a Reply" box. (Please don't take a screenshot of your crashes, just copy and paste the ID's. The below image is just an example of what your Firefox screen should look like)
[[Image:aboutcrashesFx29|width=520]]
 
Thank you for your help!
More information and further troubleshooting steps can be found in the [[Firefox crashes - Troubleshoot, prevent and get help fixing crashes]] article.

Firefox crashes when there is any extension enabled

firefox crashes since 13 and still crashes in 14.
The only thing you need to do is open firefox, then wait, it usually crashes in less than 30s, but sometime it won't crash and I don't know why.
I try to disable all extensions and enable them one by one, but I find firefox crashes even when I click "enable"(there is nothing enabled yet when I click it)
 
<pre><nowiki>bp-1059a80c-bfbe-4e06-b456-ea8422120729 2012/7/2911:58
bp-8d3e025e-877a-41bf-81a7-fa6392120729 2012/7/2911:57
bp-6cc3ea01-673f-4334-a0f0-5f4d42120729 2012/7/2911:56
bp-6ed553c2-68c3-455e-baff-a4e322120729 2012/7/2911:56
bp-54e6d82d-ca44-4fac-9f7a-be3972120729 2012/7/2911:48
bp-a0f9cc23-da89-44fb-8767-68ceb2120729 2012/7/2911:48
bp-d9138c37-dfc5-4e90-bee7-74cbf2120729 2012/7/2911:48
bp-6a718d1d-50f7-4ade-9adc-d92e12120729 2012/7/2911:47
bp-d7941d35-ed54-4ebd-a8b2-51f302120729 2012/7/2911:47
bp-db48fd75-93b2-4462-9181-bebec2120729 2012/7/2911:46
bp-2f013eac-0f20-41e7-948a-969fc2120729 2012/7/2911:35
bp-53a099f4-9b95-4940-9230-60ff52120729 2012/7/2911:33</nowiki></pre>

It still crashes when i boot into win safe mode.
I've read http://kb.mozillazine.org/Firefox_crashes
https://support.mozilla.org/kb/Firefox+crashes
dont know what I can do?
I'm in safe mode,there is no programme running, no video driver. hardware acceleration is disabled.
Firefox don't crash if there is no extension enabled.But sometime crashes when I click enable(even there is no ext enabled yet),so I don't know if it's some exts cause this problem. it also crashes when I dis or enable plugins

Firefox crashes when I load any youtube video on the latest version, it not only crashes firefox but my whole computer goes blank and I have to restart, why is this?

Backstory: There are two possible events that could be causing this
1: At some point I may have followed a ''Tinyurl' link that consquently lead me to a youtube video, to which youtube worked perfectly fine before hand, and this is where i witnessed the first crash. Theories into whether this link, previously stated, may have done something to my system have been thought about, but the fact that youtube still works on the latest Microsoft Internet Explorer seems to present the idea of a virus or an error redundant. I own the latest Macfee antivirus software and Ccleaner(running the registry check) and have run them complete with disc defragment and scan disc error recovery along with an additional malware scanner. Nothing seems to have come up on anything. After doing all this, my last resort was System restore and this seemed to solve the problem, mainly because i had an earlier version of firefox. therefore i resisted updating for aslong as possible whenever it told me to update. but the otherday i thought i'd risk it again thinking it may have been a problem alot of people have been having and it would of been fixed, but sadly it hasn't. this lead me to google the problem and was advised to start firefox on 'safe mode' as there may have been a confliction between add ons or plugins with youtube or some thing like that, but sadly that hasn't worked either. The plugins i had installed with it were the ones firefox has told me to get, or recommended and the only two addons i had on firefox was Adblock plus (fanboy subscrip) and Noscript.
Details of what actually happens: go to a youtube link, video loads for about 2 seconds(both video and audio), screen freezes, and flashes maybe once with some small lines across the bottom half of the screen horizontally towards the right corner, then the screen goes blank and makes my laptop dorment, but still running, thus I restart my system.
Sadly now when I system restore there isn't a point far back enough before this problem. So its either i downgrade(which seems to be the only option) or simply stop using firefox, as internet explorer works perfectly fine. however running firefox with no scrip and adblock plus is the ideal browser customisation, which is why this is rather annoying.
so number 1 was the tinyurl theory and i must admit i was abit foolish to follow such a random link, but whats happened has happened.
2: basically there is a major disfunction with the latest firefox that has to with the addons i have included onto firefox and this seems to be causing a terrible effect on my system.
in a nutshell: firefox worked perfectly before upgrading to the new firefox and before i followed this link, the rest of my system is completely normal and virus and error free or so it says, Other browsers seem to work also. safe mode does not cure the problem.
Running on a customised Dell laptop, which is pretty midrange-toprange and hasn't been active long, so it has the general HD video card thats included in all Studio 15 Dell laptops.
any help appreciated.
cheers.
== User Agent ==
Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; MDDC; OfficeLiveConnector.1.5; OfficeLivePatch.1.3; Creative AutoUpdate v1.40.02; AskTbMYC-SRS/5.7.1.11118)

I have had a similar problem with my system. I just recently (within a week of this post) built a brand new desktop. I installed Windows 7 64-bit Home and had a clean install, no problems. Using IE downloaded an anti-virus program, and then, because it was the latest version, downloaded and installed Firefox 4.0. As I began to search the internet for other programs to install after about maybe 10-15 minutes my computer crashes. Blank screen (yet monitor was still receiving a signal from computer) and completely frozen (couldn't even change the caps and num lock on keyboard). I thought I perhaps forgot to reboot after an update so I did a manual reboot and it started up fine.
When ever I got on the internet (still using firefox) it would crash after anywhere between 5-15 minutes. Since I've had good experience with FF in the past I thought it must be either the drivers or a hardware problem. So in-between crashes I updated all the drivers. Still had the same problem. Took the computer to a friend who knows more about computers than I do, made sure all the drivers were updated, same problem. We thought that it might be a hardware problem (bad video card, chipset, overheating issues, etc.), but after my friend played around with my computer for a day he found that when he didn't start FF at all it worked fine, even after watching a movie, or going through a playlist on Youtube.
At the time of this posting I'm going to try to uninstall FF 4.0 and download and install FF 3.6.16 which is currently on my laptop and works like a dream. Hopefully that will do the trick, because I love using FF and would hate to have to switch to another browser. Hopefully Mozilla will work out the kinks with FF 4 so I can continue to use it.
I apologize for the lengthy post. Any feedback would be appreciated, but is not necessary. I will try and post back after I try FF 3.16.6.

Mozilla Firefox crashes at startup without any crash message or error whatsoever.

Today, when I double-clicked the Mozilla Firefox icon, the window popped up for one second and then the next instant moment it suddenly disappeared. I cannot access Firefox, not even in Safe Mode, Compatibility Mode, Run As Administrator or any other modes.
Tried re-installation, did not work. I do not get any crash message, it simply quits by itself. Firefox.exe appears in the Task Manager when I double-click it in Windows Explorer, and it disappears when the window disappears, the next instant moment.
I have Windows 7 Professional 64-bit. Never encountered this sort of problem before.
There is no crash report, the crash window does not pop up, thus no crash report is generated. I cannot access the Troubleshooting Information, as I cannot operate from inside Firefox.

There is no Crash Report, because no Mozilla Crash Reporter pops up. The only file I have there is an old Crash Report, from several months ago. I already said this in the Original Post. Y U No Read?

Multiple crashes daily of mozilla firefox with windows operating system. Crash reports sent but no change.

for the past 4 weeks, firefox crashes daily multiple times. I already have it set to send the crash report to mozilla but no change/help from firefox. why the constant crashing?

Hi bostongio9
Your crashes all have a different crash signature.
You can try a clean reinstall and delete the Firefox program folder before reinstalling a fresh copy of Firefox.
Download a fresh Firefox copy and save the file to the desktop.
*Firefox 18.0.x: http://www.mozilla.org/en-US/firefox/all.html
Uninstall your current Firefox version, if possible, to cleanup the Windows registry and settings in security software.
*Do NOT remove personal data when you uninstall your current Firefox version, because all profile folders will be removed and you will also lose your personal data like bookmarks and passwords from profiles of other Firefox versions.
Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
*It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
*http://kb.mozillazine.org/Uninstalling_Firefox
Your bookmarks and other profile data are stored in the Firefox Profile Folder and won't be affected by an uninstall and (re)install, but make sure that "remove personal data" is NOT selected when you uninstall Firefox.
Create a new profile as a test to check if your current profile is causing the problems.
See "Creating a profile":
*https://support.mozilla.org/kb/profile-manager-create-and-remove-firefox-profiles
*http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues
If the new profile works then you can transfer some files from an existing profile to the new profile, but be careful not to copy corrupted files.
*http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox
*http://kb.mozillazine.org/Profile_folder_-_Firefox
*http://kb.mozillazine.org/Profile_backup
*http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall
Maybe also do a malware check with some malware scanning programs on the Windows computer. 
You need to scan with all programs because each program detects different malware.
Make sure that you update each program to get the latest version of their databases before doing a scan.
*Malwarebytes' Anti-Malware: http://www.malwarebytes.org/mbam.php
*SuperAntispyware: http://www.superantispyware.com/
*Microsoft Safety Scanner: http://www.microsoft.com/security/scanner/en-us/default.aspx
*Windows Defender: Home Page: http://www.microsoft.com/windows/products/winfamily/defender/default.mspx
*Spybot Search & Destroy: http://www.safer-networking.org/en/index.html
*Kasperky Free Security Scan: http://www.kaspersky.com/security-scan
You can also do a check for a rootkit infection with TDSSKiller.
*http://support.kaspersky.com/viruses/solutions?qid=208280684
See also:
*"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked

Firefox crashes on OS X Yosemite

Firefox crashes when I load any page. This started happening when I migrated to a new Mac running OS X Yosemite. However, it does not happen on another Mac running Yosemite.
I've updated to 33.0.3. It happens in Safe Mode. I've reset Firefox and even deleted my profile and started fresh. I've removed questionable plugins and fonts. No change. It even crashes when trying to process a crash report.
Most recent crash reports:
Report ID Date Submitted
127BF03E-8400-45C6-A6DC-2F5D10D1B6ED 11/9/14 10:46 PM
bp-95667715-ca6b-4895-93df-4f5822141110 11/9/14 10:45 PM
73360585-8F70-46D7-98FB-D6DF02EF5683 11/9/14 10:45 PM

And there it is. Now that I've posted I can see the crash log, which shows the dreaded fbplugin. I was looking in /Library/Internet Plug-Ins, not ~/Library/Internet Plug-Ins when I cleaned up.
Killed it with fire, now I'm back up and running.

Firefox crashes once daily, and I find it when I get home from work. Every day.

As the title says, Firefox crashes exactly once per day. I always find it when I come home from work, which can be anywhere from 8 to 10 PM. It is every single day, not just occasional. More specifically, the Firefox window is missing and all that remains is the generic "Visual C++ Runtime Library" crash box.
My system is a fairly new machine. I just built it earlier this year.
CPU: AMD Phenom II X4 955 black edition (quad core overclocked from 3.2 to 4.1 GHz)
Motherboard: Asus M4A785-M
RAM: 3 GB DDR2
Video: Zotac GeForce 9800 GT
OS: Windows 7 Ultimate (dual boot with Debian Lenny, but the crash is just in Windows)
I know the first thing that stands out there is that overclock, but it's unrelated. I suspected it causing an issue at first, so I ran it at stock specs for 3 days. It still crashed Firefox daily. I believe the system itself is quite stable, I never have problems with other software. My FF version is up to date, although it's been doing this for the past 3 or 4 releases. The only add-ons I have installed are DownloadHelper and Flash Player, but it still crashes if I disable them.
This one's got me kind of stumped. Does anybody have any clue what could be triggering this? It doesn't matter what tabs I have open either, in case anybody was wondering. One day, just to test that I closed Firefox before I left in the morning, then opened it back up with only one tab: google.com ....... still crashed by the time I got back home.

It's possible that you are having a problem with some Firefox add-on that is hindering your Firefox's normal behavior. Have you tried disabling all add-ons (just to check), to see if Firefox goes back to normal?
Whenever you have a problem with Firefox, whatever it is, you should make sure it's not caused by one (or more than one) of your installed add-ons, be it an extension, a theme or a plugin. To do that easily and cleanly, run Firefox in [http://support.mozilla.com/en-US/kb/Safe+Mode safe mode] (don't forget to select ''Disable all add-ons'' when you start safe mode). If the problem disappears, you know it's from an add-on. Disable them all in normal mode, and enable them one at a time until you find the source of the problem. See [http://support.mozilla.com/en-US/kb/Troubleshooting+extensions+and+themes this article] for information about troubleshooting extensions and themes and [https://support.mozilla.com/en-US/kb/Troubleshooting+plugins this one] for plugins.
If you need support for one of your add-ons, you'll have to contact its author.
If the problem does not disappear when all add-ons are disabled, please tell me, so we can work from there. Please have no fear of following my instructions to the line, as all can be easily undone.

Since installing 3.6.12, firefox crashes continuously...I have gone back to Windows Explorer because firefox does not run anymore. Upon any actioin in firefox, the screen goes white and freezes and I get an error message saying firefox has stopped working

just about any action in firefox will cause a "WHITE SCREEN" freeze up and then an error message stating that firefox has stopped working. This happens in EVERY sessioin of firefox.

I have had a similar problem with my system. I just recently (within a week of this post) built a brand new desktop. I installed Windows 7 64-bit Home and had a clean install, no problems. Using IE downloaded an anti-virus program, and then, because it was the latest version, downloaded and installed Firefox 4.0. As I began to search the internet for other programs to install after about maybe 10-15 minutes my computer crashes. Blank screen (yet monitor was still receiving a signal from computer) and completely frozen (couldn't even change the caps and num lock on keyboard). I thought I perhaps forgot to reboot after an update so I did a manual reboot and it started up fine.
When ever I got on the internet (still using firefox) it would crash after anywhere between 5-15 minutes. Since I've had good experience with FF in the past I thought it must be either the drivers or a hardware problem. So in-between crashes I updated all the drivers. Still had the same problem. Took the computer to a friend who knows more about computers than I do, made sure all the drivers were updated, same problem. We thought that it might be a hardware problem (bad video card, chipset, overheating issues, etc.), but after my friend played around with my computer for a day he found that when he didn't start FF at all it worked fine, even after watching a movie, or going through a playlist on Youtube.
At the time of this posting I'm going to try to uninstall FF 4.0 and download and install FF 3.6.16 which is currently on my laptop and works like a dream. Hopefully that will do the trick, because I love using FF and would hate to have to switch to another browser. Hopefully Mozilla will work out the kinks with FF 4 so I can continue to use it.
I apologize for the lengthy post. Any feedback would be appreciated, but is not necessary. I will try and post back after I try FF 3.16.6.

Firefox crashes on start-up; cannot get it to work. Any detailed solutions to try?

I've read through so many helping websites but I just can't find a solution to fix Firefox, it constantly crashes upon start-up. So I can't activiate Safe-Mode, or open it up or anything to fix it.
I also suspect that this rundll32.exe host has to do something with it. The messages came right after Firefox crashed. Should it be deleted?
Please help. This is bothering me so much. I'd appreciate any comments. Thanks!

Since a few days we have a lot of crashes with [http://www.trusteer.com/product/trusteer-rapport Trusteer Rapport]. If you have this program, try to disable it and see if that stops the crashing. 
You can stop Rapport using Start Menu > Programs > Trusteer Rapport > Stop Rapport 
You can ask their helpdesk when an updated version of their product will be made available or, if you don't need this software, uninstall it. 
http://www.trusteer.com/support/en/report-problem 
If you do not have Rapport, then we need to have a crash report ID. When you send Mozilla a crash report it just puts it in a giant database. We have no way of looking it up without the Report ID. I have no idea what is wrong without looking up the crash report. Please get the Report ID of your latest crash report. 
See https://support.mozilla.com/en-US/kb/Firefox%20crashes 
or http://kb.mozillazine.org/Firefox_crashes

Firefox is crashing when I use any type of seach box. And crashes unexpectantly at other times as well.

<pre><nowiki>Add-ons: {972ce4c6-7e08-4474-a285-3208198ce6fd}:3.5
BuildID: 20090624025744
CrashTime: 1284530542
InstallTime: 1284517316
ProductName: Firefox
SecondsSinceLastCrash: 193
StartupTime: 1284530372
Theme: classic/1.0
Throttleable: 1
Vendor: Mozilla
Version: 3.5
This report also contains technical information about the state of the application when it crashed...</nowiki></pre>
this is the crash report i get everytime. And i've tried it in safe mode. No luck. Any ideas?

Do a malware check with a few malware scan programs. 
You need to use all programs because each detects different malware. 
Make sure that you update each program to get the latest version of the database.
*http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware
*http://www.superantispyware.com/ - SuperAntispyware
*http://www.safer-networking.org/en/index.html - Spybot Search & Destroy
*http://www.lavasoft.com/products/ad_aware_free.php - Ad-Aware Free
*http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Windows Defender: Home Page
See also "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked and [[Searches are redirected to another site]]
http://kb.mozillazine.org/Firefox_crashes
[[Firefox crashes]]

Firefox crashing when i wanna open or close a tab or a window, also while wanna open any page, now what to do for solving the problem?

Firefox crashing when i wanna open or close a tab or a window, also while wanna open any page, now what to do for solving the problem?

Disable McAfee siteadvisor and check the problem still persist or not?

WHile playing a game why am i getting this.....To display this page, Firefox must send information that will repeat any action (such as a search or order confirmation) that was performed earlier. [Resend][Cancel]......and what can i do to get it to quit?

I am playing a facebook game called Kingdom of Camelot. This come up when I refresh the game. To my knowledge no information is sent. I need it to stop interfering with my page when i refresh . I have deleted/uninstalled my extensions and plug ins and i am still getting the message.

Perhaps someone should report this to MarketWatch. There are ways for web developers to work around this issue (GET after POST, for example).
This is a longstanding issue. Examples:
[https://support.mozilla.com/en-US/questions/668932 how do i stop this-To display this page, Firefox must send information that will repeat any action (such as a search or order confirmation) that was performed earlier.?]
[https://support.mozilla.com/en-US/questions/780884 To display this page, Firefox must send information that will repeat any action (such as a search or order confirmation) that was performed earlier]
In past discussions about this message, I have never seen an easy solution. Arguably it should be made a user preference: those who prefer to be warned about the risk that they will double-submit a transaction or instruction on a poorly designed site can have their warning, and those who prefer to take their chances can take their chances. Not sure whether that is on anyone's "to do" list.
Separate issue: I wasn't aware of any difference between 3.6.12 and 3.6.13, but both are riddled with security vulnerabilities so it's hard to recommend using either of them at this point.

Firefox crashes any time I try to launch it

Unsure what happened to cause this repeated crash. I have tried entering via safemode and have restarted the computer several times. I cannot launch Firefox at all without the crash window coming up.

The details
* Crash ID report [https://crash-stats.mozilla.com/report/index/819a53bf-d6aa-4223-8188-2ead32120206 819a53bf-d6aa-4223-8188-2ead32120206]
** Signature: mozalloc_abort(char const* const) | mozalloc_handle_oom() | mozilla::Preferences::GetBranch(char const*, nsIPrefBranch**)
** related bug 709860
This is a new crash and so far is rather unexplained. You appear to have been using firefox 9 it would be worth upgrading to firefox 10 your problem may not exist in Firefox 10. As Firefox crashes you will need to use another browser to obtain the install file, use http://www.mozilla.org/firefox. When you re-install do not use any options from Firefox or Windows that involve removing personal settings, or you will loose bookmarks and passwods etc.

How can I get rid of this constant popup "To display this page, Firefox must send information that will repeat any action that was performed earlier"? Thanks

<blockquote>Locking duplicate thread. 
Please continue here: [/questions/810630]</blockquote> 
I'm an avid eBay seller and shopper. Every time I move from one of my items back to my eBay main page I get this pop up "To display this page, Firefox must send information that will repeat any action that was performed earlier." How do I disable the message? Running current version of Firefox for windows and Vista.

Are you getting that anytime you visit a page? Or after you hit the 'refresh', 'back' or 'forward' button?
This error is not usually an error telling you that anything is broken, it's warning you that you are re-doing something you have already done. The page that you are trying to re-access, or refresh was a page that was doing something. Maybe you told the page to search for something, or you were filling out a form, or perhaps doing something like adding something to a shopping cart. Firefox warns you in case it's something you really don't want to do again; for example, accidentally buying a second toaster, or re-sending a comment form.
If you only were searching or navigating around a page, it's generally ok to press the 'Resend' button.
This safety feature is not unique to firefox, I can't offhand think of a browser that doesn't have it (though the wording may vary).
However, if you are getting it constantly, every page you visit, on every website, all the time, then it's a bug.

Firefox crashes daily, unrelated to any action

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