FireFox crashes eich time I launch it. This started after upgrading to version 8. The following are the text details of the crash:

Question

Crash Details
AdapterDeviceID: 29c2
AdapterVendorID: 8086
Add-ons: {972ce4c6-7e08-4474-a285-3208198ce6fd}:8.0
AvailableVirtualMemory: 1927401472
BuildID: 20111104165243
CrashTime: 1320865107
EMCheckCompatibility: true
Email: [email protected]
FramePoisonBase: 00000000f0de0000
FramePoisonSize: 65536
InstallTime: 1320864525
Notes: AdapterVendorID: 8086, AdapterDeviceID: 29c2, AdapterDriverVersion: 7.14.10.1437
Has dual GPUs. GPU #2: AdapterVendorID2: 8086, AdapterDeviceID2: 29c3, AdapterDriverVersion2: 7.14.10.1437D3D10 Layers? D3D10 Layers-
ProductName: Firefox
ReleaseChannel: release
SecondsSinceLastCrash: 253
StartupTime: 1320865106
SystemMemoryUsePercentage: 78
Theme: classic/1.0
Throttleable: 1
TotalVirtualMemory: 2147352576
URL: jar:file:///C:/Program%20Files/Mozilla%20Firefox/omni.jar!/chrome/browser/content/browser/aboutHome.xhtml
Vendor: Mozilla
Version: 8.0
Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 1 : %SystemRoot%\system32\mswsock.dll
MSAFD Tcpip [UDP/IP] : 2 : 2 :
MSAFD Tcpip [RAW/IP] : 2 : 3 : %SystemRoot%\system32\mswsock.dll
MSAFD Tcpip [TCP/IPv6] : 2 : 1 :
MSAFD Tcpip [UDP/IPv6] : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD Tcpip [RAW/IPv6] : 2 : 3 :
RSVP TCPv6 Service Provider : 2 : 1 : %SystemRoot%\system32\mswsock.dll
RSVP TCP Service Provider : 2 : 1 :
RSVP UDPv6 Service Provider : 2 : 2 : %SystemRoot%\system32\mswsock.dll
RSVP UDP Service Provider : 2 : 2 :
MSAFD RfComm [Bluetooth] : 2 : 1 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{575072A9-B8E6-4036-ABE2-D46EF1199DF2}] SEQPACKET 4 : 2 : 5 :
MSAFD NetBIOS [\Device\NetBT_Tcpip_{575072A9-B8E6-4036-ABE2-D46EF1199DF2}] DATAGRAM 4 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{F1C30F11-A7E4-4D8B-A542-EE74EE97CF12}] SEQPACKET 2 : 2 : 5 :
MSAFD NetBIOS [\Device\NetBT_Tcpip_{F1C30F11-A7E4-4D8B-A542-EE74EE97CF12}] DATAGRAM 2 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{673C886A-4239-44B3-8FB5-91C87DBC9BF6}] SEQPACKET 0 : 2 : 5 :
MSAFD NetBIOS [\Device\NetBT_Tcpip_{673C886A-4239-44B3-8FB5-91C87DBC9BF6}] DATAGRAM 0 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{50FC48F8-315C-42AA-93A1-8ED02FD53737}] SEQPACKET 8 : 2 : 5 :
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{50FC48F8-315C-42AA-93A1-8ED02FD53737}] DATAGRAM 8 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{775C0DE2-AD2D-49B6-9EC0-87E8FD260C86}] SEQPACKET 7 : 2 : 5 :
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{775C0DE2-AD2D-49B6-9EC0-87E8FD260C86}] DATAGRAM 7 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{475AAFD1-557C-4618-B1E6-32ADDB7E7CB4}] SEQPACKET 6 : 2 : 5 :
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{475AAFD1-557C-4618-B1E6-32ADDB7E7CB4}] DATAGRAM 6 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{ECF17DC8-E1D8-4786-9BA8-C3BEDA6D5377}] SEQPACKET 9 : 2 : 5 :
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{ECF17DC8-E1D8-4786-9BA8-C3BEDA6D5377}] DATAGRAM 9 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{575072A9-B8E6-4036-ABE2-D46EF1199DF2}] SEQPACKET 5 : 2 : 5 :
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{575072A9-B8E6-4036-ABE2-D46EF1199DF2}] DATAGRAM 5 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{F1C30F11-A7E4-4D8B-A542-EE74EE97CF12}] SEQPACKET 3 : 2 : 5 :
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{F1C30F11-A7E4-4D8B-A542-EE74EE97CF12}] DATAGRAM 3 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{673C886A-4239-44B3-8FB5-91C87DBC9BF6}] SEQPACKET 1 : 2 : 5 :
MSAFD NetBIOS [\Device\NetBT_Tcpip6_{673C886A-4239-44B3-8FB5-91C87DBC9BF6}] DATAGRAM 1 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
This report also contains technical information about
the state of the application when it crashed.

Answer 1

Since a few days we have a lot of crashes with [http://www.trusteer.com/product/trusteer-rapport Trusteer Rapport]. If you have this program, try to disable it and see if that stops the crashing.<br>
You can stop Rapport using Start Menu > Programs > Trusteer Rapport > Stop Rapport<br>
You can ask their helpdesk when an updated version of their product will be made available or, if you don't need this software, uninstall it.<br>
http://www.trusteer.com/support/en/report-problem<br>
Since yesterday we have a lot of crashes with Roboform. Installing the latest version 7.6.2 of Roboform should solve this problem according to the [https://bugzilla.mozilla.org/show_bug.cgi?id=691271 Related Bug 691271].<br>
If you do not have Rapport or Roboform, then we need to have a crash report ID.
When you send Mozilla a crash report it just puts it in a giant database. We have no way of looking it up without the Report ID. I have no idea what is wrong without looking up the crash report. Please get the Report ID of your latest crash report.<br>
See https://support.mozilla.com/en-US/kb/Firefox%20crashes