Firefox crashes every time I close it and have done everything to fix the problem

Each time I close Firefox, I am getting the crash report box (I can copy and send the crash report if thats helpful though it says it's submitting it somewhere?). I have tried doing everything provided in the troublehshooting section including: disabling all plug ins and extensions, turning off hardware acceleration, resetting to original settings, running antivirus and spyware apps (symantec, spybot, hitman pro and malwarebytes anti-malware). I'm running latest firefox and laptop is XP running SP3. Please help! I'm at wits end and have spent the last 24 hours of my life trying to resolve! the problem started I believe when some of my google searches were being redirected so thought it was a spyware/malware problem and ran all the apps above. It did remove whatever was found so hopefully the laptop is virus and spyware free.

Thanks. I did what you've suggested above: uninstalled ask toolbar, updated Skype to current version, installed Java. Couldn't find my graphics driver. The driver is ATI Mobility Radeon X1400 and can't find the driver anywhere on AMD's site or anywhere else. It says something about using a legacy driver and went through the various suggested methods but didn't install any updated driver bc it didn't specifically ever say the update was for this driver so didn't take any chances. In any event the graphics and video on the computer seems fine and didn't want to add another problem if the video crashes. Anyway, still same problem. I'm still getting the crash screen when I exit firefox...Please help.

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    Process:    
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    Path:       
    /Applications/iPhoto.app/Contents/MacOS/iPhoto
    Identifier: 
    com.apple.iPhoto
    Version:    
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    Build Info: 
    iPhotoProject-4190000~4
    Code Type:  
    X86 (Native)
    Parent Process:  launchd [209]
    Date/Time:  
    2012-07-24 14:28:19.966 -0700
    OS Version: 
    Mac OS X 10.6.3 (10D2125)
    Report Version:  6
    Interval Since Last Report:     
    2678 sec
    Crashes Since Last Report:      
    5
    Per-App Interval Since Last Report:  767 sec
    Per-App Crashes Since Last Report:   5
    Anonymous UUID:                 
    D468AD65-16BE-4FAC-8A96-DBEE61A8DE5B
    Exception Type:  EXC_BAD_ACCESS (SIGBUS)
    Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000024
    Crashed Thread:  12
    Thread 0:  Dispatch queue: com.apple.main-thread
    0   libSystem.B.dylib        
    0x9507e0fa mach_msg_trap + 10
    1   libSystem.B.dylib        
    0x9507e867 mach_msg + 68
    2   com.apple.CoreGraphics   
    0x9864669b _CGSSetWindowEventMask + 133
    3   com.apple.CoreGraphics   
    0x98646508 CGSSetEventMask + 48
    4   com.apple.AppKit         
    0x927eee34 _NXSetEventMask + 61
    5   com.apple.AppKit         
    0x9299cb4a -[NSWindow enableCursorRects] + 151
    6   com.apple.AppKit         
    0x928424c1 forwardMethod + 113
    7   com.apple.AppKit         
    0x92a1a131 -[NSView scrollWheel:] + 274
    8   com.apple.AppKit         
    0x928424c1 forwardMethod + 113
    9   com.apple.AppKit         
    0x92a1a131 -[NSView scrollWheel:] + 274
    10  com.apple.AppKit         
    0x9292c6a4 -[NSWindow sendEvent:] + 5757
    11  com.apple.AppKit         
    0x92845213 -[NSApplication sendEvent:] + 6431
    12  com.apple.iPhoto         
    0x002287fb 0x1000 + 2258939
    13  com.apple.AppKit         
    0x927d8cd7 -[NSApplication run] + 917
    14  com.apple.AppKit         
    0x927d0d0d NSApplicationMain + 574
    15  com.apple.iPhoto         
    0x00123ac8 0x1000 + 1190600
    16  com.apple.iPhoto         
    0x000030ea 0x1000 + 8426
    Thread 1:  Dispatch queue: com.apple.libdispatch-manager
    0   libSystem.B.dylib        
    0x950a4942 kevent + 10
    1   libSystem.B.dylib        
    0x950a505c _dispatch_mgr_invoke + 215
    2   libSystem.B.dylib        
    0x950a4519 _dispatch_queue_invoke + 163
    3   libSystem.B.dylib        
    0x950a42be _dispatch_worker_thread2 + 240
    4   libSystem.B.dylib        
    0x950a3d41 _pthread_wqthread + 390
    5   libSystem.B.dylib        
    0x950a3b86 start_wqthread + 30
    Thread 2:
    0   libSystem.B.dylib        
    0x9507e15a semaphore_timedwait_signal_trap + 10
    1   libSystem.B.dylib        
    0x950abca5 _pthread_cond_wait + 1066
    2   libSystem.B.dylib        
    0x950da848 pthread_cond_timedwait_relative_np + 47
    3   com.apple.Foundation     
    0x957daad4 -[NSCondition waitUntilDate:] + 453
    4   com.apple.Foundation     
    0x95793845 -[NSConditionLock lockWhenCondition:beforeDate:] + 279
    5   com.apple.Foundation     
    0x95793728 -[NSConditionLock lockWhenCondition:] + 69
    6   com.apple.proxtcore      
    0x01026201 -[XTMsgQueue waitForMessage] + 49
    7   com.apple.proxtcore      
    0x01014363 -[XTThread run:] + 387
    8   com.apple.Foundation     
    0x9579e928 -[NSThread main] + 45
    9   com.apple.Foundation     
    0x9579e8d8 __NSThread__main__ + 1499
    10  libSystem.B.dylib        
    0x950ab81d _pthread_start + 345
    11  libSystem.B.dylib        
    0x950ab6a2 thread_start + 34
    Thread 3:
    0   libSystem.B.dylib        
    0x9507e15a semaphore_timedwait_signal_trap + 10
    1   libSystem.B.dylib        
    0x950abca5 _pthread_cond_wait + 1066
    2   libSystem.B.dylib        
    0x950da848 pthread_cond_timedwait_relative_np + 47
    3   com.apple.Foundation     
    0x957daad4 -[NSCondition waitUntilDate:] + 453
    4   com.apple.Foundation     
    0x95793845 -[NSConditionLock lockWhenCondition:beforeDate:] + 279
    5   com.apple.Foundation     
    0x95793728 -[NSConditionLock lockWhenCondition:] + 69
    6   com.apple.proxtcore      
    0x01026201 -[XTMsgQueue waitForMessage] + 49
    7   com.apple.proxtcore      
    0x01014363 -[XTThread run:] + 387
    8   com.apple.Foundation     
    0x9579e928 -[NSThread main] + 45
    9   com.apple.Foundation     
    0x9579e8d8 __NSThread__main__ + 1499
    10  libSystem.B.dylib        
    0x950ab81d _pthread_start + 345
    11  libSystem.B.dylib        
    0x950ab6a2 thread_start + 34
    Thread 4:
    0   libSystem.B.dylib        
    0x9507e0fa mach_msg_trap + 10
    1   libSystem.B.dylib        
    0x9507e867 mach_msg + 68
    2   com.apple.CoreFoundation 
    0x924f500f __CFRunLoopRun + 2079
    3   com.apple.CoreFoundation 
    0x924f40f4 CFRunLoopRunSpecific + 452
    4   com.apple.CoreFoundation 
    0x924f3f21 CFRunLoopRunInMode + 97
    5   com.apple.Foundation     
    0x957d83cc -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 279
    6   com.apple.proxtcore      
    0x010158a5 -[XTRunLoopThread run:] + 421
    7   com.apple.Foundation     
    0x9579e928 -[NSThread main] + 45
    8   com.apple.Foundation     
    0x9579e8d8 __NSThread__main__ + 1499
    9   libSystem.B.dylib        
    0x950ab81d _pthread_start + 345
    10  libSystem.B.dylib        
    0x950ab6a2 thread_start + 34
    Thread 5:
    0   libSystem.B.dylib        
    0x950ac066 __semwait_signal + 10
    1   libSystem.B.dylib        
    0x950abd22 _pthread_cond_wait + 1191
    2   libSystem.B.dylib        
    0x950ad9b8 pthread_cond_wait$UNIX2003 + 73
    3   com.apple.iPhoto         
    0x005056c9 0x1000 + 5261001
    4   com.apple.Foundation     
    0x9579e928 -[NSThread main] + 45
    5   com.apple.Foundation     
    0x9579e8d8 __NSThread__main__ + 1499
    6   libSystem.B.dylib        
    0x950ab81d _pthread_start + 345
    7   libSystem.B.dylib        
    0x950ab6a2 thread_start + 34
    Thread 6:  JavaScriptCore: FastMalloc scavenger
    0   libSystem.B.dylib        
    0x950ac066 __semwait_signal + 10
    1   libSystem.B.dylib        
    0x950abd22 _pthread_cond_wait + 1191
    2   libSystem.B.dylib        
    0x950ad9b8 pthread_cond_wait$UNIX2003 + 73
    3   com.apple.JavaScriptCore 
    0x978ee276 ***::TCMalloc_PageHeap::scavengerThread() + 614
    4   libSystem.B.dylib        
    0x950ab6a2 thread_start + 34
    Thread 7:
    0   libSystem.B.dylib        
    0x9509d086 select$DARWIN_EXTSN + 10
    1   com.apple.CoreFoundation 
    0x9253482d __CFSocketManager + 1085
    2   libSystem.B.dylib        
    0x950ab81d _pthread_start + 345
    3   libSystem.B.dylib        
    0x950ab6a2 thread_start + 34
    Thread 8:
    0   libSystem.B.dylib        
    0x9507e0fa mach_msg_trap + 10
    1   libSystem.B.dylib        
    0x9507e867 mach_msg + 68
    2   com.apple.CoreFoundation 
    0x924f500f __CFRunLoopRun + 2079
    3   com.apple.CoreFoundation 
    0x924f40f4 CFRunLoopRunSpecific + 452
    4   com.apple.CoreFoundation 
    0x924f3f21 CFRunLoopRunInMode + 97
    5   com.apple.Foundation     
    0x957d7480 +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 329
    6   com.apple.Foundation     
    0x9579e928 -[NSThread main] + 45
    7   com.apple.Foundation     
    0x9579e8d8 __NSThread__main__ + 1499
    8   libSystem.B.dylib        
    0x950ab81d _pthread_start + 345
    9   libSystem.B.dylib        
    0x950ab6a2 thread_start + 34
    Thread 9:
    0   libSystem.B.dylib        
    0x950a39d2 __workq_kernreturn + 10
    1   libSystem.B.dylib        
    0x950a3f68 _pthread_wqthread + 941
    2   libSystem.B.dylib        
    0x950a3b86 start_wqthread + 30
    Thread 10:
    0   libSystem.B.dylib        
    0x950ac066 __semwait_signal + 10
    1   libSystem.B.dylib        
    0x950abd22 _pthread_cond_wait + 1191
    2   libSystem.B.dylib        
    0x950ad9b8 pthread_cond_wait$UNIX2003 + 73
    3   com.apple.Foundation     
    0x957c6b3f -[NSCondition wait] + 316
    4   com.apple.iPhoto         
    0x005112b2 0x1000 + 5309106
    5   com.apple.iPhoto         
    0x00510ad0 0x1000 + 5307088
    6   com.apple.Foundation     
    0x9579e928 -[NSThread main] + 45
    7   com.apple.Foundation     
    0x9579e8d8 __NSThread__main__ + 1499
    8   libSystem.B.dylib        
    0x950ab81d _pthread_start + 345
    9   libSystem.B.dylib        
    0x950ab6a2 thread_start + 34
    Thread 11:
    0   libSystem.B.dylib        
    0x950ac066 __semwait_signal + 10
    1   libSystem.B.dylib        
    0x950abd22 _pthread_cond_wait + 1191
    2   libSystem.B.dylib        
    0x950ad9b8 pthread_cond_wait$UNIX2003 + 73
    3   com.apple.Foundation     
    0x957c6b3f -[NSCondition wait] + 316
    4   com.apple.iPhoto         
    0x005112b2 0x1000 + 5309106
    5   com.apple.iPhoto         
    0x00510ad0 0x1000 + 5307088
    6   com.apple.Foundation     
    0x9579e928 -[NSThread main] + 45
    7   com.apple.Foundation     
    0x9579e8d8 __NSThread__main__ + 1499
    8   libSystem.B.dylib        
    0x950ab81d _pthread_start + 345
    9   libSystem.B.dylib        
    0x950ab6a2 thread_start + 34
    Thread 12 Crashed:
    0   com.apple.iPhoto         
    0x00300c1a 0x1000 + 3144730
    1   com.apple.Foundation     
    0x9579a240 _decodeObjectBinary + 2902
    2   com.apple.Foundation     
    0x9579b04c -[NSKeyedUnarchiver _decodeArrayOfObjectsForKey:] + 1438
    3   com.apple.Foundation     
    0x9579b6b9 -[NSArray(NSArray) initWithCoder:] + 586
    4   com.apple.Foundation     
    0x9579a240 _decodeObjectBinary + 2902
    5   com.apple.Foundation     
    0x9579b04c -[NSKeyedUnarchiver _decodeArrayOfObjectsForKey:] + 1438
    6   com.apple.Foundation     
    0x957b698d -[NSDictionary(NSDictionary) initWithCoder:] + 900
    7   com.apple.Foundation     
    0x9579a240 _decodeObjectBinary + 2902
    8   com.apple.Foundation     
    0x9579b04c -[NSKeyedUnarchiver _decodeArrayOfObjectsForKey:] + 1438
    9   com.apple.Foundation     
    0x9579b6b9 -[NSArray(NSArray) initWithCoder:] + 586
    10  com.apple.Foundation     
    0x9579a240 _decodeObjectBinary + 2902
    11  com.apple.Foundation     
    0x95799538 _decodeObject + 180
    12  com.apple.iPhoto         
    0x003037be 0x1000 + 3155902
    13  com.apple.iPhoto         
    0x00304092 0x1000 + 3158162
    14  com.apple.iPhoto         
    0x00064a0d 0x1000 + 408077
    15  com.apple.iPhoto         
    0x0021852e 0x1000 + 2192686
    16  com.apple.Foundation     
    0x9579e928 -[NSThread main] + 45
    17  com.apple.Foundation     
    0x9579e8d8 __NSThread__main__ + 1499
    18  libSystem.B.dylib        
    0x950ab81d _pthread_start + 345
    19  libSystem.B.dylib        
    0x950ab6a2 thread_start + 34
    Thread 13:
    0   libSystem.B.dylib        
    0x950ac066 __semwait_signal + 10
    1   libSystem.B.dylib        
    0x950abd22 _pthread_cond_wait + 1191
    2   libSystem.B.dylib        
    0x950ad9b8 pthread_cond_wait$UNIX2003 + 73
    3   com.apple.iPhoto         
    0x005056c9 0x1000 + 5261001
    4   com.apple.Foundation     
    0x9579e928 -[NSThread main] + 45
    5   com.apple.Foundation     
    0x9579e8d8 __NSThread__main__ + 1499
    6   libSystem.B.dylib        
    0x950ab81d _pthread_start + 345
    7   libSystem.B.dylib        
    0x950ab6a2 thread_start + 34
    Thread 12 crashed with X86 Thread State (32-bit):
      eax: 0x00000001  ebx: 0x00000000  ecx: 0x2172f145  edx: 0x00000001
      edi: 0x00000000  esi: 0x000e3204  ebp: 0xb074d348  esp: 0xb074d2a0
       ss: 0x0000001f  efl: 0x00010282  eip: 0x00300c1a   cs: 0x00000017
       ds: 0x0000001f   es: 0x0000001f   fs: 0x0000001f   gs: 0x00000037
      cr2: 0x00000024
    Binary Images:
    0x1000 -   0x9f9ffe  com.apple.iPhoto 8.1.1 (8.1.1) <13A7B173-F1BC-6A25-54AC-C27E27774B17> /Applications/iPhoto.app/Contents/MacOS/iPhoto
      0xb2f000 -   0xb5afff  com.apple.DiscRecordingUI 5.0.5 (5050.4.3) <FB50D31B-7ACD-B0B5-79EE-DCDC70F8CDE2> /System/Library/Frameworks/DiscRecordingUI.framework/Versions/A/DiscRecordingUI
      0xb72000 -   0xc27fe7  libcrypto.0.9.7.dylib 0.9.7 (compatibility 0.9.7) <78B6EEB6-50D9-4479-D1A5-B4C381A07E4D> /usr/lib/libcrypto.0.9.7.dylib
      0xc6d000 -   0xc77fff  com.apple.UpgradeChecker 1.0 (1.1) /Applications/iPhoto.app/Contents/Frameworks/UpgradeChecker.framework/Versions/ A/UpgradeChecker
      0xc81000 -   0xcfeff7  com.apple.iLifeMediaBrowser 2.5.5 (468.2.2) <459C8983-EAC4-7067-3355-5299D111D339> /System/Library/PrivateFrameworks/iLifeMediaBrowser.framework/Versions/A/iLifeM ediaBrowser
      0xd3d000 -   0xdd9ffc  com.apple.MobileMe 8 (1.0) <47DF6C20-78C5-1AA2-1D64-274EAE522D93> /Applications/iPhoto.app/Contents/Frameworks/MobileMe.framework/Versions/A/Mobi leMe
      0xe3b000 -   0xe3bfff +eOkaoCom.dylib ??? (???) <17ADB0F4-BF83-0B0B-5293-F843F1724644> /Applications/iPhoto.app/Contents/MacOS/eOkaoCom.dylib
      0xe3f000 -   0xe72fe7 +eOkaoDt.dylib ??? (???) <673BD0C5-FAC4-ABB7-B55E-FD8A75E4759D> /Applications/iPhoto.app/Contents/MacOS/eOkaoDt.dylib
      0xe78000 -   0xfdefff +eOkaoFr.dylib ??? (???) <684982FE-55E4-174D-9CF3-DA4319BD57F9> /Applications/iPhoto.app/Contents/MacOS/eOkaoFr.dylib
      0xfe2000 -  0x1006ff2 +eOkaoPt.dylib ??? (???) <E2ED8DE8-7A2D-8309-3CB5-2E87F135A8A8> /Applications/iPhoto.app/Contents/MacOS/eOkaoPt.dylib
    0x100d000 -  0x1054ff7  com.apple.proxtcore 1.0.0 (1.0.0) /Applications/iPhoto.app/Contents/Frameworks/ProXTCore.framework/Versions/A/Pro XTCore
    0x1098000 -  0x1098ff8  com.apple.iLifeSlideshow 1.1 (452) <65FE31A8-C4C3-2069-9B2C-CB00BB168CFE> /System/Library/PrivateFrameworks/iLifeSlideshow.framework/Versions/A/iLifeSlid eshow
    0x109c000 -  0x111cfef  com.apple.NetServices.NetServices 8.0 (8.0) /Applications/iPhoto.app/Contents/NetServices/Frameworks/NetServices.framework/ Versions/A/NetServices
    0x117e000 -  0x117eff7  com.apple.AppleAppSupport 1.5 (1.5) <D8AF6803-5BB4-426B-3038-789E3439555F> /System/Library/PrivateFrameworks/AppleAppSupport.framework/Versions/A/AppleApp Support
    0x1182000 -  0x11aafff  com.apple.iLifeSlideshowCore 1.1 (134) <6B3AA83C-6198-9C49-7AFB-619E5DC2C756> /System/Library/PrivateFrameworks/iLifeSlideshow.framework/Versions/A/Framework s/iLifeSlideshowCore.framework/Versions/A/iLifeSlideshowCore
    0x11c4000 -  0x12d4fe3  com.apple.iLifeSlideshowProducer 1.1 (382) <BBC8AFE4-95A6-4993-C10C-FF8AAC006928> /System/Library/PrivateFrameworks/iLifeSlideshow.framework/Versions/A/Framework s/iLifeSlideshowProducer.framework/Versions/A/iLifeSlideshowProducer
    0x1347000 -  0x1450ff3  com.apple.iLifeSlideshowRenderer 1.1 (375) <F8723883-3C5C-734F-CD08-709E4079B2C5> /System/Library/PrivateFrameworks/iLifeSlideshow.framework/Versions/A/Framework s/iLifeSlideshowRenderer.framework/Versions/A/iLifeSlideshowRenderer
    0x14c4000 -  0x14cffff  com.apple.iLifeSlideshowExporter 1.1 (159) <A378AE26-9698-2327-CDAA-D2AF255DE5BE> /System/Library/PrivateFrameworks/iLifeSlideshow.framework/Versions/A/Framework s/iLifeSlideshowExporter.framework/Versions/A/iLifeSlideshowExporter
    0x14d8000 -  0x1501fe3  com.apple.audio.CoreAudioKit 1.6.1 (1.6.1) <8D4AA22A-D5E6-588D-7528-6BE4028C8F85> /System/Library/Frameworks/CoreAudioKit.framework/Versions/A/CoreAudioKit
    0x1512000 -  0x151afe7  com.apple.NetServices.BDControl 1.0.5 (1.0.5) /Applications/iPhoto.app/Contents/NetServices/Frameworks/BDControl.framework/Ve rsions/A/BDControl
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    0x97f58000 - 0x97fa8ff7  com.apple.Symbolication 1.1 (67) <FF4A09A2-DFA7-95C6-4589-9724CA141478> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolicat ion
    0x97fa9000 - 0x98086ff7  com.apple.vImage 4.0 (4.0) <D979C8BC-7011-A45C-7141-39FC1043CC87> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
    0x98098000 - 0x98254ff3  com.apple.ImageIO.framework 3.0.2 (3.0.1) <C6B3A650-8210-883C-E321-1B993259BBDD> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
    0x98255000 - 0x9825cff7  com.apple.KerberosHelper 2.1 (1.0) <903C196E-B253-14A9-6C62-4D9E8E9F8507> /System/Library/Priv

    That tells us the issue is something in your main account. So back to there.
    Try trash the com.apple.iPhoto.plist file from the HD/Users/ Your Name / library / preferences folder.
    (On 10.7: Hold the option (or alt) key while clicking on the Go menu in Finder to access the User Library)
    (Remember you'll need to reset your User options afterwards. These include minor settings like the window colour and so on. Note: If you've moved your library you'll need to point iPhoto at it again.)
    What's the plist file?
    For new users: Every application on your Mac has an accompanying plist file. It records certain User choices. For instance, in your favourite Word Processor it remembers your choice of Default Font, on your Web Browser is remembers things like your choice of Home Page. It even recalls what windows you had open last if your app allows you to pick up from where you left off last. The iPhoto plist file remembers things like the location of the Library, your choice of background colour, whether you are running a Referenced or Managed Library, what preferences you have for autosplitting events and so on. Trashing the plist file forces the app to generate a new one on the next launch, and this restores things to the Factory Defaults. Hence, if you've changed any of these things you'll need to reset them. If you haven't, then no bother. Trashing the plist file is Mac troubleshooting 101.

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  • Illustrator CC is slow and crashes every time i close a file

    Illustrator CC is slow and crashes every time i close a file. Can anyone help me please?
    This is the report after the crash:
      Adobe Illustrator [692]
    Path:            /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
    Identifier:      com.adobe.illustrator
    Version:         256 (17.0.0)
    Code Type:       X86-64 (Native)
    Parent Process:  launchd [106]
    Date/Time:       2013-08-27 09:53:40.327 +0200
    OS Version:      Mac OS X 10.6.8 (10K549)
    Report Version:  6
    Interval Since Last Report:          14621814 sec
    Crashes Since Last Report:           187
    Per-App Interval Since Last Report:  219398 sec
    Per-App Crashes Since Last Report:   13
    Anonymous UUID:                      29F60637-A869-47C6-A870-3D5101B9404F
    Exception Type:  EXC_BAD_ACCESS (SIGSEGV)
    Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000
    Crashed Thread:  0  Main Thread  Dispatch queue: com.apple.main-thread
    Thread 0 Crashed:  Main Thread  Dispatch queue: com.apple.main-thread
    0   com.adobe.owl                           0x0000000106516fdd OWLDictionaryPutReleasableValue + 181382
    1   com.adobe.owl                           0x00000001065158ce OWLDictionaryPutReleasableValue + 175479
    2   com.adobe.owl                           0x00000001064eb794 OWLDictionaryPutReleasableValue + 3133
    3   com.adobe.owl                           0x00000001064d1185 OWLControlBarGetResizeGripper + 47691
    4   com.adobe.owl                           0x00000001064d0f4e OWLControlBarGetResizeGripper + 47124
    5   com.adobe.owl                           0x00000001064cee70 OWLControlBarGetResizeGripper + 38710
    6   com.adobe.owl                           0x00000001064bec8e OWLCocoaResetHotViews + 3978
    7   com.apple.AppKit                        0x00007fff83b8ae5d -[NSWindow _document:shouldClose:contextInfo:] + 133
    8   com.apple.AppKit                        0x00007fff83b8acbc -[NSWindow _close:] + 142
    9   com.apple.AppKit                        0x00007fff83aa2eda -[NSApplication sendAction:to:from:] + 95
    10  com.apple.AppKit                        0x00007fff83aa2e39 -[NSControl sendAction:to:] + 94
    11  com.apple.AppKit                        0x00007fff83b81df4 -[NSButtonCell performClick:] + 483
    12  com.adobe.owl                           0x00000001064bede5 OWLCocoaResetHotViews + 4321
    13  com.adobe.owl                             0x00000001064bceca OWLThemeAddBrush + 18276
    14  com.adobe.owl                           0x00000001065413ae OWLDockGetPreferredOrigin + 9376
    15  com.adobe.owl                           0x00000001065417b9 OWLDockGetPreferredOrigin + 10411
    16  com.adobe.owl                           0x00000001064bb737 OWLThemeAddBrush + 12241
    17  com.adobe.owl                           0x00000001064a726a 0x106489000 + 123498
    18  com.apple.AppKit                        0x00007fff83a473a7 -[NSWindow sendEvent:] + 5409
    19  com.adobe.owl                           0x00000001064bfaca OWLCocoaResetHotViews + 7622
    20  com.apple.AppKit                        0x00007fff8397cafa -[NSApplication sendEvent:] + 4719
    21  com.adobe.dvaui.framework               0x0000000108e9e28e -[DVAMacApplication sendEvent:] + 622
    22  com.adobe.exo.framework                 0x00000001097f0480 -[ExoMacApplication sendEvent:] + 544
    23  com.apple.AppKit                        0x00007fff839136de -[NSApplication run] + 474
    24  com.adobe.exo.framework                 0x00000001097efeb8 exo::app::OS_AppBase::RunEventLoop() + 56
    25  com.adobe.illustrator                   0x0000000100488195 CAIExoAppImpl::RunEventLoop() + 21
    26  com.adobe.illustrator                   0x000000010042e74c CAIApplication::RunApp() + 396
    27  com.adobe.illustrator                   0x0000000100419a57 main + 135
    28  com.adobe.illustrator                   0x0000000100002c94 start + 52
    Thread 1:  Dispatch queue: com.apple.libdispatch-manager
    0   libSystem.B.dylib                       0x00007fff8508bc0a kevent + 10
    1   libSystem.B.dylib                       0x00007fff8508dadd _dispatch_mgr_invoke + 154
    2   libSystem.B.dylib                       0x00007fff8508d7b4 _dispatch_queue_invoke + 185
    3   libSystem.B.dylib                       0x00007fff8508d2de _dispatch_worker_thread2 + 252
    4   libSystem.B.dylib                       0x00007fff8508cc08 _pthread_wqthread + 353
    5   libSystem.B.dylib                       0x00007fff8508caa5 start_wqthread + 13
    Thread 2:
    0   libSystem.B.dylib                       0x00007fff850ada6a __semwait_signal + 10
    1   libSystem.B.dylib                       0x00007fff850b1881 _pthread_cond_wait + 1286
    2   com.adobe.AGM                           0x0000000103894dcb AGMTerminate + 3265921
    3   com.adobe.AGM                           0x000000010389587d AGMTerminate + 3268659
    4   com.adobe.AGM                           0x00000001038ab8a8 AGMTerminate + 3358814
    5   libSystem.B.dylib                       0x00007fff850abfd6 _pthread_start + 331
    6   libSystem.B.dylib                       0x00007fff850abe89 thread_start + 13
    Thread 3:
    0   libSystem.B.dylib                       0x00007fff850ada6a __semwait_signal + 10
    1   libSystem.B.dylib                       0x00007fff850ad8f9 nanosleep + 148
    2   libSystem.B.dylib                       0x00007fff850ad863 usleep + 57
    3   ...ustrator.plugins.dBrushTool          0x00000001221fc723 PluginMain + 355203
    4   libSystem.B.dylib                       0x00007fff850abfd6 _pthread_start + 331
    5   libSystem.B.dylib                       0x00007fff850abe89 thread_start + 13
    Thread 4:
    0   libSystem.B.dylib                       0x00007fff85072db6 semaphore_wait_trap + 10
    1   ...ustrator.plugins.dBrushTool          0x00000001221fd077 PluginMain + 357591
    Thread 5:
    0   libSystem.B.dylib                       0x00007fff85072db6 semaphore_wait_trap + 10
    1   ...ustrator.plugins.dBrushTool          0x00000001221fd077 PluginMain + 357591
    Thread 6:
    0   libSystem.B.dylib                       0x00007fff85072db6 semaphore_wait_trap + 10
    1   ...ustrator.plugins.dBrushTool          0x00000001221fd077 PluginMain + 357591
    Thread 7:
    0   libSystem.B.dylib                       0x00007fff85072db6 semaphore_wait_trap + 10
    1   ...ustrator.plugins.dBrushTool          0x00000001221fd077 PluginMain + 357591
    Thread 8:  com.apple.CFSocket.private
    0   libSystem.B.dylib                       0x00007fff850b6932 select$DARWIN_EXTSN + 10
    1   com.apple.CoreFoundation                0x00007fff8273f468 __CFSocketManager + 824
    2   libSystem.B.dylib                       0x00007fff850abfd6 _pthread_start + 331
    3   libSystem.B.dylib                       0x00007fff850abe89 thread_start + 13
    Thread 9:  IPCClient rcvr: FMClient.501.692.140735081516224.1
    0   libSystem.B.dylib                       0x00007fff850b6932 select$DARWIN_EXTSN + 10
    1   ...extensis.cpp-core-framework          0x000000012690d169 GIPCReceiver::OSWaitForData() + 2975
    2   ...extensis.cpp-core-framework          0x0000000126901b40 GIPCClient::ReceiverThreadProc(GThread*) + 798
    3   ...extensis.cpp-core-framework          0x000000012697fed9 GThread::PthreadInternal(void*) + 223
    4   libSystem.B.dylib                       0x00007fff850abfd6 _pthread_start + 331
    5   libSystem.B.dylib                       0x00007fff850abe89 thread_start + 13
    Thread 10:  Agent IF Message Handler
    0   libSystem.B.dylib                       0x00007fff850ada6a __semwait_signal + 10
    1   libSystem.B.dylib                       0x00007fff850b1881 _pthread_cond_wait + 1286
    2   ...extensis.cpp-core-framework          0x000000012693f3ce GSemaphore::TimedWait(unsigned int) + 76
    3   ...extensis.cpp-core-framework          0x00000001269063f9 GIPCClient::GIPCMTDataAccumulator::WaitForData(unsigned int, std::vector<char, std::allocator<char> >&, bool) + 37
    4   ....ExtensisFontManagement.sdk          0x0000000126ece271 GAgentIFMessageHandlerThread::RunMessageHandlerThread() + 445
    5   ....ExtensisFontManagement.sdk          0x0000000126ece98e GAgentIFMessageHandlerThread::AgentIFMessageHandlerThreadFunc(GThread*) + 42
    6   ...extensis.cpp-core-framework          0x000000012697fed9 GThread::PthreadInternal(void*) + 223
    7   libSystem.B.dylib                       0x00007fff850abfd6 _pthread_start + 331
    8   libSystem.B.dylib                       0x00007fff850abe89 thread_start + 13
    Thread 11:  IPCDataHandler for rcvr: FMClient.501.692.140735081516224.1
    0   libSystem.B.dylib                       0x00007fff850b6932 select$DARWIN_EXTSN + 10
    1   ...extensis.cpp-core-framework          0x00000001269093d1 -[IPCDataHandler handleDataFromSocket:] + 2197
    2   com.apple.Foundation                    0x00007fff822b8114 __NSThread__main__ + 1429
    3   libSystem.B.dylib                       0x00007fff850abfd6 _pthread_start + 331
    4   libSystem.B.dylib                       0x00007fff850abe89 thread_start + 13
    Thread 12:
    0   libSystem.B.dylib                       0x00007fff85072d7a mach_msg_trap + 10
    1   libSystem.B.dylib                       0x00007fff850733ed mach_msg + 59
    2   com.apple.CoreFoundation                0x00007fff8271d902 __CFRunLoopRun + 1698
    3   com.apple.CoreFoundation                0x00007fff8271cd8f CFRunLoopRunSpecific + 575
    4   com.apple.Foundation                    0x00007fff8233714f +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 297
    5   com.apple.Foundation                    0x00007fff822b8114 __NSThread__main__ + 1429
    6   libSystem.B.dylib                       0x00007fff850abfd6 _pthread_start + 331
    7   libSystem.B.dylib                       0x00007fff850abe89 thread_start + 13
    Thread 13:
    0   libSystem.B.dylib                       0x00007fff850ada6a __semwait_signal + 10
    1   libSystem.B.dylib                       0x00007fff850ad8f9 nanosleep + 148
    2   ...or.plugins.ScriptingSupport          0x00000001212e6d38 ScObjects::Thread::wait(unsigned int) + 56
    3   ...or.plugins.ScriptingSupport          0x00000001212cf10e ScObjects::BridgeTalkThread::run() + 174
    4   ...or.plugins.ScriptingSupport          0x00000001212e68f5 ScObjects::Thread::go(void*) + 165
    5   libSystem.B.dylib                       0x00007fff850abfd6 _pthread_start + 331
    6   libSystem.B.dylib                       0x00007fff850abe89 thread_start + 13
    Thread 14:
    0   libSystem.B.dylib                       0x00007fff850b6956 recvfrom + 10
    1   ServiceManager-Launcher.dylib           0x000000012a7be231 Invoke + 51265
    2   ServiceManager-Launcher.dylib           0x000000012a7bd5d6 Invoke + 48102
    3   ServiceManager-Launcher.dylib           0x000000012a7bc678 Invoke + 44168
    4   ServiceManager-Launcher.dylib           0x000000012a7bc6e6 Invoke + 44278
    5   ServiceManager-Launcher.dylib           0x000000012a7b72e4 Invoke + 22772
    6   ServiceManager-Launcher.dylib           0x000000012a7b7cfe Invoke + 25358
    7   ServiceManager-Launcher.dylib           0x000000012a7b7c0b Invoke + 25115
    8   ServiceManager-Launcher.dylib           0x000000012a7bb36e Invoke + 39294
    9   ServiceManager-Launcher.dylib           0x000000012a7bb4b2 Invoke + 39618
    10  ServiceManager-Launcher.dylib           0x000000012a7bb26d
    Invoke + 39037
    11  ServiceManager-Launcher.dylib           0x000000012a7bb1e6 Invoke + 38902
    12  ServiceManager-Launcher.dylib           0x000000012a7a9916 IMSConnect + 2982
    13  ServiceManager-Launcher.dylib           0x000000012a7adb05 IMSConnect + 19861
    14  ServiceManager-Launcher.dylib           0x000000012a7bbe46 Invoke + 42070
    15  ServiceManager-Launcher.dylib           0x000000012a7bdef3 Invoke + 50435
    16  libSystem.B.dylib                       0x00007fff850abfd6 _pthread_start + 331
    17  libSystem.B.dylib                       0x00007fff850abe89 thread_start + 13
    Thread 15:
    0   libSystem.B.dylib                       0x00007fff8508ca2a __workq_kernreturn + 10
    1   libSystem.B.dylib                       0x00007fff8508ce3c _pthread_wqthread + 917
    2   libSystem.B.dylib                       0x00007fff8508caa5 start_wqthread + 13
    Thread 16:
    0   libSystem.B.dylib                       0x00007fff85072db6 semaphore_wait_trap + 10
    1   com.adobe.illustrator                   0x000000010000ce79 basic::detail::thread_function_base::operator()() + 217
    2   com.adobe.illustrator                   0x000000010000d6b7 basic::thread_base::_call(void*) + 119
    3   ...ple.CoreServices.CarbonCore          0x00007fff804610d1 PrivateMPEntryPoint + 63
    4   libSystem.B.dylib                       0x00007fff850abfd6 _pthread_start + 331
    5   libSystem.B.dylib                       0x00007fff850abe89 thread_start + 13
    Thread 17:
    0   libSystem.B.dylib                       0x00007fff85072db6 semaphore_wait_trap + 10
    1   com.adobe.illustrator                   0x000000010000ce79 basic::detail::thread_function_base::operator()() + 217
    2   com.adobe.illustrator                   0x000000010000d6b7 basic::thread_base::_call(void*) + 119
    3   ...ple.CoreServices.CarbonCore          0x00007fff804610d1 PrivateMPEntryPoint + 63
    4   libSystem.B.dylib                       0x00007fff850abfd6 _pthread_start + 331
    5   libSystem.B.dylib                       0x00007fff850abe89 thread_start + 13
    Thread 18:
    0   libSystem.B.dylib                       0x00007fff85072db6 semaphore_wait_trap + 10
    1   com.adobe.illustrator                   0x000000010000ce79 basic::detail::thread_function_base::operator()() + 217
    2   com.adobe.illustrator                   0x000000010000d6b7 basic::thread_base::_call(void*) + 119
    3   ...ple.CoreServices.CarbonCore          0x00007fff804610d1 PrivateMPEntryPoint + 63
    4   libSystem.B.dylib                       0x00007fff850abfd6 _pthread_start + 331
    5   libSystem.B.dylib                       0x00007fff850abe89 thread_start + 13
    Thread 19:
    0   libSystem.B.dylib                       0x00007fff85072db6 semaphore_wait_trap + 10
    1   com.adobe.illustrator                   0x000000010000ce79 basic::detail::thread_function_base::operator()() + 217
    2   com.adobe.illustrator                   0x000000010000d6b7 basic::thread_base::_call(void*) + 119
    3   ...ple.CoreServices.CarbonCore          0x00007fff804610d1 PrivateMPEntryPoint + 63
    4   libSystem.B.dylib                       0x00007fff850abfd6 _pthread_start + 331
    5   libSystem.B.dylib                       0x00007fff850abe89 thread_start + 13
    Thread 20:
    0   libSystem.B.dylib                       0x00007fff85072db6 semaphore_wait_trap + 10
    1   com.adobe.illustrator                   0x000000010000ce79 basic::detail::thread_function_base::operator()() + 217
    2   com.adobe.illustrator                   0x000000010000d6b7 basic::thread_base::_call(void*) + 119
    3   ...ple.CoreServices.CarbonCore          0x00007fff804610d1 PrivateMPEntryPoint + 63
    4   libSystem.B.dylib                       0x00007fff850abfd6 _pthread_start + 331
    5   libSystem.B.dylib                       0x00007fff850abe89 thread_start + 13
    Thread 21:
    0   libSystem.B.dylib                       0x00007fff85072db6 semaphore_wait_trap + 10
    1   com.adobe.illustrator                   0x000000010000ce79 basic::detail::thread_function_base::operator()() + 217
    2   com.adobe.illustrator                   0x000000010000d6b7 basic::thread_base::_call(void*) + 119
    3   ...ple.CoreServices.CarbonCore          0x00007fff804610d1 PrivateMPEntryPoint + 63
    4   libSystem.B.dylib                       0x00007fff850abfd6 _pthread_start + 331
    5   libSystem.B.dylib                       0x00007fff850abe89 thread_start + 13
    Thread 22:
    0   libSystem.B.dylib                       0x00007fff850ada6a __semwait_signal + 10
    1   libSystem.B.dylib                       0x00007fff850b1881 _pthread_cond_wait + 1286
    2   com.adobe.AFlame                        0x000000013ce02b1b Flame_GetInterface + 1328376
    3   com.adobe.AFlame                        0x000000013cdba234 Flame_GetInterface + 1031185
    4   libSystem.B.dylib                       0x00007fff850abfd6 _pthread_start + 331
    5   libSystem.B.dylib                       0x00007fff850abe89 thread_start + 13
    Thread 0 crashed with X86 Thread State (64-bit):
      rax: 0x0000000000000002  rbx: 0x0000000000000000  rcx: 0x00007fff7089c650  rdx: 0x00000000005e8300
      rdi: 0x0000000109ef4800  rsi: 0x0000000000000000  rbp: 0x00007fff5fbfeb20  rsp: 0x00007fff5fbfeae0
       r8: 0x0000000000000001   r9: 0x000000012acca990  r10: 0x000000012acbdc50  r11: 0x0000000000000000
      r12: 0x0000000077636c6f  r13: 0x00007fff5fbfec01  r14: 0x0000000136c3b6c0  r15: 0x000000012acca610
      rip: 0x0000000106516fdd  rfl: 0x0000000000010246  cr2: 0x0000000000000000
    Binary Images:
           0x100000000 -        0x101430fff +com.adobe.illustrator 256 (17.0.0) <E34E6120-14D0-3467-A23C-C55B5B80B913> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
           0x102520000 -        0x103265ff7 +libicudata.40.0.dylib 40.0.0 (compatibility 40.0.0) <6211D655-ECF8-7378-CF68-3B07300D5A29> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/ICUData.framework/Versions/4.0/libicudata.40.0.dylib
           0x103279000 -        0x1032c8fff +com.adobe.headlights.LogSessionFramework ??? (2.1.2.1756) <BD518257-970F-344A-92B8-B8BE1A8EB4D8> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/LogSession.framework/Versions/A/LogSession
           0x1032fe000 -        0x103300fff +com.adobe.AdobeCrashReporter 7.0 (7.0.1) <B68D0D42-8DEB-3F22-BD17-981AC060E9D7> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCrashRep orter
           0x103306000 -        0x103356fff +com.adobe.aiport aiport version 16.0.0 (16.0.0.256) <CDE1A155-45AC-30BB-8347-943980377322> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/aiport.framework/Versions/A/aiport
           0x103379000 -        0x1033cdfff +com.adobe.filterport filterport version 16.0.0 (16.0.0.256) <A7D0F187-0123-340C-B456-919DB5F661E7> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/filterport.framework/Versions/A/filterport
           0x1033f6000 -        0x1033f6ff7 +com.adobe.SPBasic SPBasic version 16.0.0 (16.0.0.256) <DBFFDCE5-C8A5-3C83-91A7-75E40BFF917D> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/SPBasic.framework/Versions/A/SPBasic
           0x1033fb000 -        0x10353ffff +com.adobe.ACE AdobeACE 2.20.02.30929 (2.20.02.30929) <73C9699B-5EDC-3FDC-82FF-738C99AA840F> /Applications/Adobe Illustrator CC/Adobe Illustrator.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
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    Hi mjsa1,
    Please see Error "The Organizer Database is damaged and will be reset..." | Acrobat 9.
    If you're still having trouble, please let us know!
    Best,
    Sara

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  • My firefox crashes every time I open it.

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    == This happened ==
    Every time Firefox opened
    == I tried to remove a program from my computer ==
    == User Agent ==
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    Hello Pam.
    Hopefully this support article is what you need:
    http://support.mozilla.com/en-US/kb/Firefox+crashes+when+you+open+it

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    Make sure that you update each program to get the latest version of their databases before doing a scan.
    *http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware
    *http://www.superantispyware.com/ - SuperAntispyware
    *http://www.microsoft.com/security/scanner/en-us/default.aspx - Microsoft Safety Scanner
    *http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Windows Defender: Home Page
    *http://www.safer-networking.org/en/index.html - Spybot Search & Destroy
    You can also do a check for a rootkit infection with TDSSKiller.
    *http://support.kaspersky.com/viruses/solutions?qid=208280684
    See also:
    *"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked

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