Firefox crashes every time I visit a https site.

Every time I go to a secure https site Firefox crashes.

I read a lot of pages on this and one finally gave me a solution. The current Flash Player has a bug. To test that, go to Tools>Add-ons>Plugins and turn off Shockwave Flash. Then try to go to CNN, the New York Times, or Yahoo Mail. If it fixes the problem, then this buggy Flash Player is at fault.
It was suggested that you download the beta version 10.2 here:
[http://labs.adobe.com/downloads/flashplayer10.html http://labs.adobe.com/downloads/flashplayer10.html]
Just pick the one that says: ''Download plug-in for 32-bit Mac OS X32-bit (DMG, 5.5 MB)''
This fixed it for me.

Similar Messages

What did the installation of CorelDRAW Graphics Suite X6 changed in the system because after that Firefox crashes every time when opened?

My system worked normally but after I installation CorelDRAW Graphics Suite X6 Firefox crashes every time I try to open it. I've tried disabling plugins and add-ons but with no success. Reinstallation of Firefox hasn't helped. But as I this has happened to me on a couple of other computers too, I've been able pin point the source of problem to installation of CorelDRAW Graphics Suite X6 (and earlier versions, too).
Firefox can be opened without problems in safe mode or in Windows XP SP3 compatiblity mode. Does Firefox use some different system components then?
I am using 32-bit Windows7 and latest version of Firefox.

It is possible that the CorelDRAW program installed extra fonts on your computer and that Firefox is having a problem with one or more of them.
You can use one of these to start Firefox in Safe mode:
*On Windows, hold down the Shift key while starting Firefox with a double-click on the Firefox desktop shortcut
*On Mac, hold down the Options key while starting Firefox
*Help > Restart with Add-ons Disabled
*https://support.mozilla.org/kb/Safe+Mode
You can also do a malware check with some malware scanning programs on the Windows computer. 
You need to scan with all programs because each program detects different malware. 
Make sure that you update each program to get the latest version of their databases before doing a scan.
*http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware
*http://www.superantispyware.com/ - SuperAntispyware
*http://www.microsoft.com/security/scanner/en-us/default.aspx - Microsoft Safety Scanner
*http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Windows Defender: Home Page
*http://www.safer-networking.org/en/index.html - Spybot Search & Destroy
You can also do a check for a rootkit infection with TDSSKiller.
*http://support.kaspersky.com/viruses/solutions?qid=208280684
See also:
*"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked

Firefox crashes every time it starts up

Firefox crashes every time I try to open it. I have tried resetting and it also crashes in safe mode. The last crash report is:
Crash ID: bp-4a5920f6-779f-431f-9c4b-6edb12100324
My OS is XP Professional and I am running v25 of Firefox.

That crash report doesn't seem to have been send.
See if you can submit this report by clicking on it on the about:crashes page if there aren't any other (more recent) reports with a "bp-" prefix that have been send.
*bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx
You can find the IDs of the submitted crash reports on the about:crashes page.
See:
*http://kb.mozillazine.org/Mozilla_Crash_Reporter
*https://support.mozilla.org/kb/Mozilla+Crash+Reporter

Firefox crashes every time I try to print. How do I fix?

Firefox crashes every time I try to print.

In the address bar, type '''about:crashes'''<enter>.''' Note:''' If any reports do not
have '''BP''' in front of the numbers, click it and select '''Submit'''.
Using your mouse, '''mark''' the most '''resent 7 - 10''' crash reports, and
'''copy''' them. Now go to the reply box below and '''paste''' them in.

Firefox crashes every time at the moment I enable flash plugin. I've uninstalled and installed a plugin again with no positive result. What should be done?

Firefox crashes every time when I enable a flash plugin. It started today after an automatic attempt of updating shockwave. I've uninstalled flash and installed it again. Still the same story. There are no previous version of flash available on adobe site. What should be done?

I have Firefox 3.6.8 and newest version of Flash. I've followed all recommendations made by Firefox support, changing plug in container settings, changing hang time, nothing helps. I'm forced to disable Adobe Flash or Firefox crashes whenever the Flash plug-in is needed. There are numerous reports of this problem throughout the Firefox troubleshoot help pages. No one seems to have a good answer to fix this. I now keep Flash disabled and use it only when going to a web page that needs it. If I find myself on such a page, I can go into tools, enable flash and do a reload. For some reason, this works. The reload will let Flash do its thing and Firefox won't have an APPCRASH. Once I leave that page, however, I must disable Flash again or I'll experience a crash the next time Flash is called upon. I really like FF but have downloaded Chrome and am now playing with it to see if I like it enough to use it as my primary browser. It's a shame that FF can't come up with a fix as hundreds have the same complaint.

Firefox crashes every time I try to print.

Ever since updating to 3.6.10 Firefox crashes every time I attempt to print. I am on a Mac running OS X 10.4.11.

In the address bar, type '''about:crashes'''<enter>.''' Note:''' If any reports do not
have '''BP''' in front of the numbers, click it and select '''Submit'''.
Using your mouse, '''mark''' the most '''resent 7 - 10''' crash reports, and
'''copy''' them. Now go to the reply box below and '''paste''' them in.

Firefox Crashed every time I opened this is report Crash ID: bp-fd8d9b45-e638-46ac-85a4-676d22130205

Firefox Crashed every time I opened this is report
Crash ID: bp-fd8d9b45-e638-46ac-85a4-676d22130205

This is caused by a file on your computer called datamngr.dll, can you search and find that file?

Firefox crashes every time i try to open any page - do you know why this is happening - it only started when i downloaded the new verion of firefox.

firefox has started crashing every time i try to upload a new page. This has only started happening since i downloaded firefox 4.

The CrashIDs are what is needed. Do not attempt to attach or paste the reports.
#Run Firefox in safe mode does that prevent crashes ? [[Troubleshoot Firefox issues using Safe Mode]]
#Disable all plugins
#Repeat and this time try in Windows safe mode. use the F8 key http://windows.microsoft.com/en-us/windows/start-computer-safe-mode#start-computer-safe-mode=windows-7
So you are saying it works ok as long as you avoid certain pages such as this Forum. That makes me wonder if it could be malware that is blocking access to assistance.Run malwarescans with multipe and up-to-date tools.
Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.
You can try these free programs to scan for malware, which work with your existing antivirus software:
* [http://www.microsoft.com/security/scanner/default.aspx Microsoft Safety Scanner]
* [http://www.malwarebytes.org/products/malwarebytes_free/ MalwareBytes' Anti-Malware]
* [http://support.kaspersky.com/faq/?qid=208283363 TDSSKiller - AntiRootkit Utility]
* [http://www.surfright.nl/en/hitmanpro/ Hitman Pro]
* [http://www.eset.com/us/online-scanner/ ESET Online Scanner]
[http://windows.microsoft.com/MSE Microsoft Security Essentials] is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.
Further information can be found in the [[Troubleshoot Firefox issues caused by malware]] article.
Did this fix your problems? Please report back to us!

My firefox crashes every time I open it.

I was removing another program from my computer, when that was completed I went to reopen firefox. Upon doing so, firefox will no longer open. It crashes every time I try. I have tried to uninstall and reinstall but I am unable to do that as well.
== This happened ==
Every time Firefox opened
== I tried to remove a program from my computer ==
== User Agent ==
Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.0; Trident/4.0; GTB6.5)

Hello Pam.
Hopefully this support article is what you need:
http://support.mozilla.com/en-US/kb/Firefox+crashes+when+you+open+it

Since the latest "update" Firefox crashes every time I open it

Since the latest Firefox update, the browser crashes every time I open it. Sometimes I get the "this is embarrasing screen" which asks to restore or start a new session. Either one has the same results - another crash.
== User Agent ==
Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; InfoPath.2; Media Center PC 5.0; SLCC1; OfficeLiveConnector.1.5; OfficeLivePatch.1.3; .NET4.0C)

updated tonight...problems since then
Aufgrund eines Problems kann dieses Programm nicht mehr mit Windows kommunizieren.
Problemsignatur:
Problemereignisname: AppHangB1
Anwendungsname: firefox.exe
Anwendungsversion: 10.0.1.4421
Anwendungszeitstempel: 4f32aad0
Absturzsignatur: 4263
Absturztyp: 0
Betriebsystemversion: 6.1.7600.2.0.0.768.3
Gebietsschema-ID: 1031
Zusätzliche Absturzsignatur 1: 4263107e44c95bb92eb729640db7e7ea
Zusätzliche Absturzsignatur 2: fe86
Zusätzliche Absturzsignatur 3: fe864004cdb784280da5712fe0cfbae5
Zusätzliche Absturzsignatur 4: 4263
Zusätzliche Absturzsignatur 5: 4263107e44c95bb92eb729640db7e7ea
Zusätzliche Absturzsignatur 6: fe86
Zusätzliche Absturzsignatur 7: fe864004cdb784280da5712fe0cfbae5

Firefox crashes every time I launch it

I get sooo sick of this! It prevents me from working :/
Every time I start Firefox it freezes after 1 minute max. It doesn't matter which page I visit, or if I just start it blank. It freezes every time, and I have to kill the process.
This has been going on for a couple of Days now.
I have tried resetting Firefox, as well as removing and re-installing it and the problem is still there.
I use Win 8 and the antivirus says there's no problem with that part of the pc, so it's not caused by any virus etc.
I used Firefox prev. to this and never had this particular problem.
Återställ Firefox till ursprungligt skick
Om du har allvarliga problem som du inte kan lösa, börja om med endast den viktigaste datan.
Felsökningsinformation
Den här sidan innehåller teknisk information som kan vara till hjälp när du försöker lösa ett problem. Vill du se svaren på några av de vanligaste frågorna om Firefox kan du besöka vår supportwebbplats.
Programfakta
Namn Firefox
Version 28.0
Uppdateringshistorik
Användaragent Mozilla/5.0 (Windows NT 6.2; WOW64; rv:28.0) Gecko/20100101 Firefox/28.0
Profilmapp
Aktiva insticksmoduler about:plugins
Byggkonfiguration about:buildconfig
Minnesanvändning about:memory
Kraschrapporter för de senaste 3 dagarna
Rapport-ID Datum
Alla kraschrapporter
Tillägg
Namn Version Aktiverad ID
Norton Toolbar 2013.4.2.2 false {2D3F3651-74B9-4795-BDEC-6DA2F431CB62}
Norton Vulnerability Protection 12.1.0.10 - 1 false {BBDA0591-3099-440a-AA10-41764D9DB4DB}
Viktiga ändrade inställningar
Namn Värde browser.cache.disk.capacity 358400
browser.cache.disk.smart_size.first_run false
browser.cache.disk.smart_size.use_old_max false
browser.cache.disk.smart_size_cached_value 358400
browser.places.smartBookmarksVersion 6
browser.sessionstore.upgradeBackup.latestBuildID 20140314220517
browser.startup.homepage_override.buildID 20140314220517
browser.startup.homepage_override.mstone 28.0
extensions.lastAppVersion 28.0
network.cookie.prefsMigrated true
places.history.expiration.transient_current_max_pages 104858
plugin.disable_full_page_plugin_for_types application/pdf
plugin.importedState true
privacy.sanitize.migrateFx3Prefs true
Grafik
Adapterbeskrivning Intel(R) HD Graphics Family
Adapterdrivrutin igdumdim64 igd10iumd64 igd10iumd64 igdumdim32 igd10iumd32 igd10iumd32
Adapter-RAM Unknown
Direct2D aktiverat true
DirectWrite aktiverat true (6.2.9200.16581)
Drivrutinsdatum 6-28-2013
Drivrutinsversion 9.18.10.3224
Enhets-ID 0x0a16
GPU #2 aktiv false
Grafikaccelererade fönster 1/1 Direct3D 10
Leverantörs-ID 0x8086
WebGL-renderare Google Inc. -- ANGLE (Intel(R) HD Graphics Family Direct3D9Ex vs_3_0 ps_3_0)
windowLayerManagerRemote false
AzureCanvasBackend direct2d
AzureContentBackend direct2d
AzureFallbackCanvasBackend cairo
AzureSkiaAccelerated 0
JavaScript
Incremental GC true
Tillgänglighet
Aktiverad true
Förhindra tillgänglighet 0
Biblioteksversioner
Förväntad minimiversion Version som används
NSPR 4.10.3 4.10.3
NSS 3.15.5 Basic ECC 3.15.5 Basic ECC
NSSSMIME 3.15.5 Basic ECC 3.15.5 Basic ECC
NSSSSL 3.15.5 Basic ECC 3.15.5 Basic ECC
NSSUTIL 3.15.5 3.15.5

Yes, I'm about to blow my laptop up! Haha, it's severe.
When I start Firefox in Safemode it still freezes.
I tried using Firefox without the network Connection off. I am not 100% sure but this time nothing happen. It didn't freeze.
That's true, it doesn't actually crash and there's no crash reports/crash IDs to be found :(

Firefox crashes every time I do a search on Google. How can I correct it?

I upgraded to new Firefox but it was not working with a particular website that I work with. Reinstalled 3.6 version and now, every time I search anything on Google, Firefox crashes. What's the solution

To change it back to normal:
#1 Type in about:config in firefox, press enter
#2 search for keyword.URL on the search bar.
#3 it will come up with something with yahoo in the string. Right click and select Modify or Double Click on it.
#4 Type or paste in this http://www.google.com/search?btnI=I%27m+Feeling+Lucky&q=
Also, a great addon that can fix this problem (possibly perminant fix?) can be found here: https://addons.mozilla.org/en-US/firefox/addon/luckybar/
It basically overrides your url bar so that it -always- uses "feeling lucky".

Firefox crashes every time I double click on the web screen

Okay, this may sound funny and I've tried searching the web to no avail. I've just recently upgraded my Firefox and so far it's working...until when I double-clicked on the web page (the fast way to block a whole paragraph to be copied). The Firefox then suddenly crashed. First I thought there might be a web page which caused the problem, but when I experimented double-clicking on the Firefox Homepage, the problem persisted. This hasn't happened before and I have no idea what error does the double-click induces. The other processes---downloading, uploading, etc.---works fine. Maybe you guys will find it minor, but still it annoys me every time I forget and double-click.
== Crash ID(s) ==
bp-37c72e77-c637-4ff1-8c22-0b73d2100707

You have or had an extension installed (MegaUpload toolbar) that has changed the user agent from Firefox/3.6.7 to Firefox/3.5.3.
You can see the Firefox version at the top and the user agent at bottom of the "Help > About" window (Mac: Firefox > About Mozilla Firefox).
You can check the '''general.useragent''' prefs on the '''about:config''' page.
You can open the ''about:config'' page via the location bar, just like you open a website.
Filter: '''general.useragent'''
If ''general.useragent'' prefs are bold (user set) then you can right-click that pref and choose ''Reset''.
See [[Web sites or add-ons incorrectly report incompatible browser]] and [[Finding your Firefox version]]
See also http://kb.mozillazine.org/Resetting_your_useragent_string_to_its_compiled-in_default

Firefox crashes EVERY TIME i open it. Help please!!!

All of a sudden, my firefox crashed on me, and every time I try to re-open it, it keeps on crashing.
I tried everything on here: http://support.mozilla.org/en-US/kb/Firefox%20crashes%20when%20you%20open%20it#w_not-running-the-latest-version-of-firefox
It doesn't load on safe mode.
I don't know what to do. Please help...

Alice... I was not seeking an answer, as this was the solution that was causing mine to crash after updating firefox and flash. After much frustration, this solved it for me. I posted in all the forums where others were having a crash, as it may be the same problem and they seem to be related to what I was having. It was posted in the hopes it would solve their problem. All they can do is try it..... Then the group at Mozilla.org can work out why Firefox with the latest flash needs admin rights or not. I also have zone alarm set pretty high on security... so it could be that it does need to be run as admin... it is worth a try...

Firefox crashes every time I launch it making the program unopenable

At first firefox 4 was fine for about a couple of months then I notcied it crashing all the time, about 30% of the time I open a new tab or page it would crash.
Now when I opend firefox I get a crash report before the browser has even opened, even if I open a link in outlook it crashes right away. Perhaps it is openeing a page I had open that it just constantly crashes on or maybe the program crashes upon any open page, I am not sure.
Give me back firefox 3.0 :( (I was forced to post this using IE it is a sad day)
<pre><nowiki>
Windows 7 Ultimate 64 bit
AMD Phenom II X4 3.4 ghz
G.skill 8GB RAM 1300mhz
Gigavyte HD6870
Running applications:
Norton: antivirus disabled, firewall allowing all connections from firefox.
Had no problems before version 4.0
Error details:
AdapterDeviceID: 6738
AdapterVendorID: 1002
Add-ons: {BBDA0591-3099-440a-AA10-41764D9DB4DB}:2.0,{2D3F3651-74B9-4795-BDEC-6DA2F431CB62}:5.6,{01A8CA0A-4C96-465b-A49B-65C46FAD54F9}:6.0,{53A03D43-5363-4669-8190-99061B2DEBA5}:1.4.5,{73a6fe31-595d-460b-a920-fcc0f8843232}:2.1.1,{972ce4c6-7e08-4474-a285-3208198ce6fd}:4.0.1
AvailableVirtualMemory: 3995193344
BuildID: 20110413222027
CrashTime: 1307144794
EMCheckCompatibility: true
FramePoisonBase: 00000000f0de0000
FramePoisonSize: 65536
InstallTime: 1305189722
Notes: AdapterVendorID: 1002, AdapterDeviceID: 6738, AdapterDriverVersion: 8.850.0.0
D2D? D2D+
DWrite? DWrite+
D3D10 Layers? D3D10 Layers+
ProductName: Firefox
ReleaseChannel: release
SecondsSinceLastCrash: 405
StartupTime: 1307144794
SystemMemoryUsePercentage: 18
Theme: classic/1.0
Throttleable: 1
TotalVirtualMemory: 4294836224
URL: jar:file:///C:/Program%20Files%20(x86)/Mozilla%20Firefox/omni.jar!/chrome/browser/content/browser/aboutHome.xhtml
Vendor: Mozilla
Version: 4.0.1
Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 1 : %SystemRoot%\system32\mswsock.dll
MSAFD Tcpip [UDP/IP] : 2 : 2 :
MSAFD Tcpip [RAW/IP] : 2 : 3 : %SystemRoot%\system32\mswsock.dll
MSAFD Tcpip [TCP/IPv6] : 2 : 1 :
MSAFD Tcpip [UDP/IPv6] : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD Tcpip [RAW/IPv6] : 2 : 3 :
RSVP TCPv6 Service Provider : 2 : 1 : %SystemRoot%\system32\mswsock.dll
RSVP TCP Service Provider : 2 : 1 :
RSVP UDPv6 Service Provider : 2 : 2 : %SystemRoot%\system32\mswsock.dll
RSVP UDP Service Provider : 2 : 2 :
This report also contains technical information about the state of the application when it crashed.</nowiki></pre>

See:
*https://support.mozilla.com/kb/Firefox+crashes+when+you+open+it
What you posted is not a crash report, but only some information about your setup.
If you have submitted Breakpad crash reports then post the IDs of one or more Breakpad crash reports (bp-xxxxxxxx-xxxxxxxxx-xxxx-xxxxxxxxxxxx). 
You can find the IDs of the submitted crash reports on the about:crashes page. 
You can open the about:crashes page via the location bar, like you open a website. 
See:
* http://kb.mozillazine.org/Breakpad (Mozilla Crash Reporter)

Firefox crashes every time I visit a https site.

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