Firefox crashes every time when i open it.
Hello i recently noticed a firefox crash. I started it and it crashed. Now it happens to me every time when i start it. Please someone help me i tried to uninstall and then install , reseting but nothing works!? Also i have antivirus protection and it isn't caused by a virus. Here are my crash id's :
bp-cd490cde-9227-4f1b-af49-d19e02131107
bp-4d435826-25df-41d3-a707-24deb2131107
bp-152b1bb7-0d84-41b6-aa87-ee1352131107
bp-c7e61e2c-aa34-4693-90c4-8ddb62131107
THANKS!
We're sorry to hear that your Firefox seems to be crashing when you open it. Please perform the following steps to give us a crash report ID that helps us find out more about the cause of the crash.
#Press the following shortcut to get a Run window: [Windows] + [R]. This should bring up a window that contains a text field.
#In that text field, enter %APPDATA% and press Enter. An explorer window should open.
#From that explorer window, double-click on the ''Mozilla'' folder, then double-click on ''Firefox'' and then on ''Crash reports''. Double-click on ''submitted''.
#Now, you should see a list of files that contain reports. Go to ''View'' > ''Arrange Icons by'' > ''Modified'' to get the most recent files at the top of the window.
#Open the most recent 5 files with a text editor and copy the IDs.
#Paste each ID with '''bp-''' into the reply window on the forums.
Thanks in advance!
You can find more information and troubleshooting steps in the [[Firefox crashes]] article.
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Process: Safari [184]
Path: /Applications/Safari.app/Contents/MacOS/Safari
Identifier: com.apple.Safari
Version: 6.1 (7537.71)
Build Info: WebBrowser-7537071000000000~1
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Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000
VM Regions Near 0:
-->
__TEXT 00000001097da000-00000001097db000 [ 4K] r-x/rwx SM=COW /Applications/Safari.app/Contents/MacOS/Safari
Application Specific Information:
Process Model:
Single Web Process
objc[184]: garbage collection is OFF
Thread 0:: Dispatch queue: com.apple.main-thread
0 com.apple.CFNetwork 0x00007fff8f0f40ed MultiplexerSource::perform() + 195
1 com.apple.CoreFoundation 0x00007fff8f2664f1 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 17
2 com.apple.CoreFoundation 0x00007fff8f265d5d __CFRunLoopDoSources0 + 253
3 com.apple.CoreFoundation 0x00007fff8f28cb49 __CFRunLoopRun + 905
4 com.apple.CoreFoundation 0x00007fff8f28c486 CFRunLoopRunSpecific + 230
5 com.apple.HIToolbox 0x00007fff8edc12bf RunCurrentEventLoopInMode + 277
6 com.apple.HIToolbox 0x00007fff8edc856d ReceiveNextEventCommon + 355
7 com.apple.HIToolbox 0x00007fff8edc83fa BlockUntilNextEventMatchingListInMode + 62
8 com.apple.AppKit 0x00007fff884c6779 _DPSNextEvent + 659
9 com.apple.AppKit 0x00007fff884c607d -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 135
10 com.apple.Safari.framework 0x000000010983ad15 -[BrowserApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 161
11 com.apple.AppKit 0x00007fff884c29b9 -[NSApplication run] + 470
12 com.apple.AppKit 0x00007fff8873eeac NSApplicationMain + 867
13 com.apple.Safari.framework 0x00000001099ced9c SafariMain + 266
14 com.apple.Safari 0x00000001097daf2c 0x1097da000 + 3884
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff8da507e6 kevent + 10
1 libdispatch.dylib 0x00007fff8a28e786 _dispatch_mgr_invoke + 923
2 libdispatch.dylib 0x00007fff8a28d316 _dispatch_mgr_thread + 54
Thread 2:: WebCore: IconDatabase
0 libsystem_kernel.dylib 0x00007fff8da4fbca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8b6d5274 _pthread_cond_wait + 840
2 com.apple.WebCore 0x000000010abaac3b WebCore::IconDatabase::syncThreadMainLoop() + 491
3 com.apple.WebCore 0x000000010aba784f WebCore::IconDatabase::iconDatabaseSyncThread() + 303
4 com.apple.JavaScriptCore 0x000000010a08085f _ZN3WTFL19wtfThreadEntryPointEPv + 15
5 libsystem_c.dylib 0x00007fff8b6d18bf _pthread_start + 335
6 libsystem_c.dylib 0x00007fff8b6d4b75 thread_start + 13
Thread 3:
0 libsystem_kernel.dylib 0x00007fff8da50192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8b6d3594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x00007fff8b6d4b85 start_wqthread + 13
Thread 4:: CoreAnimation render server
0 libsystem_kernel.dylib 0x00007fff8da4e67a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8da4dd71 mach_msg + 73
2 com.apple.QuartzCore 0x00007fff949d4df5 CA::Render::Server::server_thread(void*) + 184
3 com.apple.QuartzCore 0x00007fff949d4d35 thread_fun + 24
4 libsystem_c.dylib 0x00007fff8b6d18bf _pthread_start + 335
5 libsystem_c.dylib 0x00007fff8b6d4b75 thread_start + 13
Thread 5:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x00007fff8da4e67a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8da4dd71 mach_msg + 73
2 com.apple.CoreFoundation 0x00007fff8f28450c __CFRunLoopServiceMachPort + 188
3 com.apple.CoreFoundation 0x00007fff8f28cc74 __CFRunLoopRun + 1204
4 com.apple.CoreFoundation 0x00007fff8f28c486 CFRunLoopRunSpecific + 230
5 com.apple.Foundation 0x00007fff8bee4fd7 +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 335
6 com.apple.Foundation 0x00007fff8bed972a -[NSThread main] + 68
7 com.apple.Foundation 0x00007fff8bed96a2 __NSThread__main__ + 1575
8 libsystem_c.dylib 0x00007fff8b6d18bf _pthread_start + 335
9 libsystem_c.dylib 0x00007fff8b6d4b75 thread_start + 13
Thread 6:: JavaScriptCore::BlockFree
0 libsystem_kernel.dylib 0x00007fff8da4fbca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8b6d5274 _pthread_cond_wait + 840
2 com.apple.JavaScriptCore 0x000000010a08af45 JSC::BlockAllocator::blockFreeingThreadMain() + 261
3 com.apple.JavaScriptCore 0x000000010a08085f _ZN3WTFL19wtfThreadEntryPointEPv + 15
4 libsystem_c.dylib 0x00007fff8b6d18bf _pthread_start + 335
5 libsystem_c.dylib 0x00007fff8b6d4b75 thread_start + 13
Thread 7:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff8da4fbca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8b6d5274 _pthread_cond_wait + 840
2 com.apple.JavaScriptCore 0x000000010a08b9c7 JSC::GCThread::waitForNextPhase() + 119
3 com.apple.JavaScriptCore 0x000000010a08b858 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore 0x000000010a08085f _ZN3WTFL19wtfThreadEntryPointEPv + 15
5 libsystem_c.dylib 0x00007fff8b6d18bf _pthread_start + 335
6 libsystem_c.dylib 0x00007fff8b6d4b75 thread_start + 13
Thread 8:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff8da4fbca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8b6d5274 _pthread_cond_wait + 840
2 com.apple.JavaScriptCore 0x000000010a08b9c7 JSC::GCThread::waitForNextPhase() + 119
3 com.apple.JavaScriptCore 0x000000010a08b858 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore 0x000000010a08085f _ZN3WTFL19wtfThreadEntryPointEPv + 15
5 libsystem_c.dylib 0x00007fff8b6d18bf _pthread_start + 335
6 libsystem_c.dylib 0x00007fff8b6d4b75 thread_start + 13
Thread 9:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x00007fff8da4fbca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8b6d5274 _pthread_cond_wait + 840
2 com.apple.JavaScriptCore 0x000000010a08b9c7 JSC::GCThread::waitForNextPhase() + 119
3 com.apple.JavaScriptCore 0x000000010a08b858 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore 0x000000010a08085f _ZN3WTFL19wtfThreadEntryPointEPv + 15
5 libsystem_c.dylib 0x00007fff8b6d18bf _pthread_start + 335
6 libsystem_c.dylib 0x00007fff8b6d4b75 thread_start + 13
Thread 10:: CVDisplayLink
0 libsystem_kernel.dylib 0x00007fff8da4fbca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff8b6d52a6 _pthread_cond_wait + 890
2 com.apple.CoreVideo 0x00007fff8da5d1cb CVDisplayLink::waitUntil(unsigned long long) + 279
3 com.apple.CoreVideo 0x00007fff8da5c631 CVDisplayLink::runIOThread() + 559
4 com.apple.CoreVideo 0x00007fff8da5c3e9 _ZL13startIOThreadPv + 148
5 libsystem_c.dylib 0x00007fff8b6d18bf _pthread_start + 335
6 libsystem_c.dylib 0x00007fff8b6d4b75 thread_start + 13
Thread 11:: Safari: SafeBrowsingManager
0 libsystem_kernel.dylib 0x00007fff8da4e67a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8da4dd71 mach_msg + 73
2 com.apple.CoreFoundation 0x00007fff8f28450c __CFRunLoopServiceMachPort + 188
3 com.apple.CoreFoundation 0x00007fff8f28cc74 __CFRunLoopRun + 1204
4 com.apple.CoreFoundation 0x00007fff8f28c486 CFRunLoopRunSpecific + 230
5 com.apple.Safari.framework 0x000000010998eaf5 Safari::MessageRunLoop::threadBody() + 119
6 com.apple.JavaScriptCore 0x000000010a08085f _ZN3WTFL19wtfThreadEntryPointEPv + 15
7 libsystem_c.dylib 0x00007fff8b6d18bf _pthread_start + 335
8 libsystem_c.dylib 0x00007fff8b6d4b75 thread_start + 13
Thread 12:
0 libsystem_kernel.dylib 0x00007fff8da50192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8b6d3594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x00007fff8b6d4b85 start_wqthread + 13
Thread 13:
0 libsystem_kernel.dylib 0x00007fff8da50192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff8b6d3594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x00007fff8b6d4b85 start_wqthread + 13
Thread 14 Crashed:: Safari: URLCompletion Dispatch queue: com.apple.Safari.GlobalHistory.dateCacheAccess
0 com.apple.CoreFoundation 0x00007fff8f25b3c2 CFStringGetLength + 18
1 com.apple.Safari.framework 0x0000000109aba3b0 SafariShared::computeURLMatchLocation(NSString*, WBSURLCompletionUserTypedString*) + 95
2 com.apple.Safari.framework 0x0000000109aa45c6 SafariShared::BookmarkAndHistoryCompletionMatch::computeMatchLocation(NSString* , NSString*, WBSURLCompletionUserTypedString*) + 24
3 com.apple.Safari.framework 0x0000000109aaac99 ___ZN12SafariShared21URLCompletionDatabase38getUnsortedPrefixMatchesForTypedStr ingERN3***6VectorINS1_6RefPtrINS_33BookmarkAndHistoryCompletionMatchEEELm0ENS1_1 5CrashOnOverflowEEES8_P31WBSURLCompletionUserTypedString_block_invoke + 34
4 com.apple.Safari.framework 0x0000000109a6dff7 ___ZN6Safari21URLCompletionDatabase46enumerateMatchDataForTypedStringHintUsingB lockEP31WBSURLCompletionUserTypedStringU13block_pointerFvP8NSStringS4_U13block_p ointerFP11objc_objectvEE_block_invoke23 + 212
5 com.apple.Safari.framework 0x0000000109964476 ___ZNK6Safari13GlobalHistory50enumerateItemsByDescendingLastVisitedDateWithBloc kEU13block_pointerFvPNS_17GlobalHistoryItemEE_block_invoke + 138
6 libdispatch.dylib 0x00007fff8a28ec75 _dispatch_barrier_sync_f_invoke + 33
7 com.apple.Safari.framework 0x00000001099643e6 Safari::GlobalHistory::enumerateItemsByDescendingLastVisitedDateWithBlock(void ( block_pointer)(Safari::GlobalHistoryItem*)) const + 82
8 com.apple.Safari.framework 0x0000000109a6d44c Safari::URLCompletionDatabase::enumerateMatchDataForTypedStringHintUsingBlock(W BSURLCompletionUserTypedString*, void ( block_pointer)(NSString*, NSString*, objc_object* ( block_pointer)())) + 152
9 com.apple.Safari.framework 0x0000000109aaa05b SafariShared::URLCompletionDatabase::getUnsortedPrefixMatchesForTypedString(*** ::Vector<***::RefPtr<SafariShared::BookmarkAndHistoryCompletionMatch>, 0ul, ***::CrashOnOverflow>&, ***::Vector<***::RefPtr<SafariShared::BookmarkAndHistoryCompletionMatch>, 0ul, ***::CrashOnOverflow>&, WBSURLCompletionUserTypedString*) + 847
10 com.apple.Safari.framework 0x0000000109aa920b SafariShared::URLCompletionDatabase::getSortedMatchesForTypedString(***::Vector <***::RefPtr<SafariShared::BookmarkAndHistoryCompletionMatch>, 0ul, ***::CrashOnOverflow>*, ***::Vector<***::RefPtr<SafariShared::BookmarkAndHistoryCompletionMatch>, 0ul, ***::CrashOnOverflow>&, unsigned long, ***::Vector<***::RefPtr<SafariShared::BookmarkAndHistoryCompletionMatch>, 0ul, ***::CrashOnOverflow>&, unsigned long, WBSURLCompletionUserTypedString*, bool) + 121
11 com.apple.Safari.framework 0x0000000109aa8e69 SafariShared::URLCompletionDatabase::getBestMatchesForTypedString(NSArray**, NSArray**, unsigned long, NSString*) + 199
12 com.apple.Safari.framework 0x0000000109a6d946 Safari::URLCompletionDatabase::getBestMatchesForTypedString(NSArray**, NSArray**, unsigned long, NSString*) + 72
13 com.apple.Safari.framework 0x0000000109a67bcd _ZN6SafariL24databaseLookupThreadBodyEPv + 149
14 com.apple.JavaScriptCore 0x000000010a08085f _ZN3WTFL19wtfThreadEntryPointEPv + 15
15 libsystem_c.dylib 0x00007fff8b6d18bf _pthread_start + 335
16 libsystem_c.dylib 0x00007fff8b6d4b75 thread_start + 13
Thread 14 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000024 rbx: 0x0000000000000000 rcx: 0x00000001244009c0 rdx: 0x00007f80549e21e0
rdi: 0x0000000000000000 rsi: 0x00007f80549e21e0 rbp: 0x0000000124400090 rsp: 0x0000000124400080
r8: 0x0000000124400728 r9: 0x0000000000000020 r10: 0x00007f805323bdd0 r11: 0x00007f8051c170e0
r12: 0x0000000000000000 r13: 0x00007f80549e21e0 r14: 0x00007f80549e21e0 r15: 0x0000000000000000
rip: 0x00007fff8f25b3c2 rfl: 0x0000000000010246 cr2: 0x0000000000000000
Logical CPU: 1
Binary Images:
0x1097da000 - 0x1097dafff com.apple.Safari (6.1 - 7537.71) <F5ACA61E-3A1C-3FA6-A738-7BF600BBC6F7> /Applications/Safari.app/Contents/MacOS/Safari
0x1097df000 - 0x109d14fff com.apple.Safari.framework (7537 - 7537.71) <259E43DC-7DF8-3492-AF60-42F1EFEFA64B> /System/Library/StagedFrameworks/Safari/Safari.framework/Safari
0x10a077000 - 0x10a41dff7 com.apple.JavaScriptCore (7537 - 7537.65) <A82F910D-F21B-35E9-9FF6-2CA300EDBEE1> /System/Library/StagedFrameworks/Safari/JavaScriptCore.framework/JavaScriptCore
0x10a50e000 - 0x10a672fff com.apple.WebKit (7537 - 7537.71) <C81854D7-FEC0-3501-86ED-8DA5DD63BE52> /System/Library/StagedFrameworks/Safari/WebKit.framework/WebKit
0x10a764000 - 0x10a9cbfff com.apple.WebKit2 (7537 - 7537.71) <E54E27D0-AEFA-388C-B509-45BD726B6966> /System/Library/StagedFrameworks/Safari/WebKit2.framework/WebKit2
0x10aba2000 - 0x10bc46fff com.apple.WebCore (7537 - 7537.70) <FAF8BC20-982F-33CD-B9B2-26185E15714A> /System/Library/StagedFrameworks/Safari/WebCore.framework/WebCore
0x10eddb000 - 0x10eddcff2 +cl_kernels (??? - ???) <E3BB2F45-E755-4C3D-80F2-ED63D6063727> cl_kernels
0x111ce2000 - 0x111ce2ff1 +cl_kernels (??? - ???) <EE54044E-C2FE-4FB2-8D6E-95ADDCB1E32C> cl_kernels
0x111d1e000 - 0x111d28fef libcldcpuengine.dylib (2.0.19 - compatibility 1.0.0) <4572AD1E-D1D1-3412-AFCC-D37037B1FAB5> /System/Library/Frameworks/OpenCL.framework/Libraries/libcldcpuengine.dylib
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0x7fff8d927000 - 0x7fff8d927fff com.apple.ApplicationServices (41 - 41) <03F3FA8F-8D2A-3AB6-A8E3-40B001116339> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
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0x7fff8da26000 - 0x7fff8da38ff7 libz.1.dylib (1.2.5 - compatibility 1.0.0) <30CBEF15-4978-3DED-8629-7109880A19D4> /usr/lib/libz.1.dylib
0x7fff8da39000 - 0x7fff8da59fff libsystem_kernel.dylib (1699.32.7 - compatibility 1.0.0) <66C9F9BD-C7B3-30D4-B1A0-03C8A6392351> /usr/lib/system/libsystem_kernel.dylib
0x7fff8da5a000 - 0x7fff8da83fff com.apple.CoreVideo (1.7 - 70.3) <9A9D4058-9935-3B0A-B1A6-27EB78D02249> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x7fff8e3bb000 - 0x7fff8e482ff7 com.apple.ColorSync (4.7.4 - 4.7.4) <590AFCDA-F10E-31FE-9B01-DA5FFE74C2BB> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x7fff8e483000 - 0x7fff8e48afff com.apple.NetFS (4.0 - 4.0) <B9F41443-679A-31AD-B0EB-36557DAF782B> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x7fff8e48b000 - 0x7fff8e4b4ff7 com.apple.framework.Apple80211 (7.4.1 - 741.1) <F60DA830-84ED-3473-8DE8-611A9D9B56FF> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
0x7fff8e62b000 - 0x7fff8e62dfff com.apple.EFILogin (1.0 - 1) <EA18A476-CB02-3EC6-8B2D-9EA019B2D16E> /System/Library/PrivateFrameworks/EFILogin.framework/Versions/A/EFILogin
0x7fff8e634000 - 0x7fff8e8a8fff com.apple.CoreImage (7.99.1 - 1.0.1) <4BB09B79-275B-364C-9466-0FF36ABB1218> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage .framework/Versions/A/CoreImage
0x7fff8e910000 - 0x7fff8e993fef com.apple.Metadata (10.7.0 - 627.37) <B9BEB598-B6F2-3BFF-A8F3-C3C87CD076AB> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x7fff8e994000 - 0x7fff8e996ff7 com.apple.print.framework.Print (7.4 - 247.3) <626C58D5-2841-3329-8C32-9F4A8353F3E7> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x7fff8e9f2000 - 0x7fff8e9fffff com.apple.CrashReporterSupport (10.7.4 - 353) <6044CFB6-939E-3C73-BFBB-A8BBC096F135> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
0x7fff8ea00000 - 0x7fff8ecb8fff com.apple.RawCamera.bundle (4.00 - 658) <789BC5C7-F03A-388C-B540-070FF5574B0C> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
0x7fff8ecb9000 - 0x7fff8ecbaff7 libsystem_blocks.dylib (53.0.0 - compatibility 1.0.0) <8BCA214A-8992-34B2-A8B9-B74DEACA1869> /usr/lib/system/libsystem_blocks.dylib
0x7fff8ecbb000 - 0x7fff8ecebfff com.apple.framework.Admin (11.0 - 11.0) <66A06B83-01D1-371E-8A77-4280570BB97D> /System/Library/PrivateFrameworks/Admin.framework/Versions/A/Admin
0x7fff8ecec000 - 0x7fff8ed19fe7 libSystem.B.dylib (159.1.0 - compatibility 1.0.0) <7BEBB139-50BB-3112-947A-F4AA168F991C> /usr/lib/libSystem.B.dylib
0x7fff8ed1a000 - 0x7fff8ed4aff7 com.apple.DictionaryServices (1.2.1 - 158.3) <5E2EBBFD-D520-3379-A431-11DAA844B8D6> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
0x7fff8ed4b000 - 0x7fff8edbefff libstdc++.6.dylib (52.0.0 - compatibility 7.0.0) <6BDD43E4-A4B1-379E-9ED5-8C713653DFF2> /usr/lib/libstdc++.6.dylib
0x7fff8edbf000 - 0x7fff8f0ebfff com.apple.HIToolbox (1.9 - ???) <CCB32DEA-D0CA-35D1-8019-E599C8007AB6> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x7fff8f0ec000 - 0x7fff8f253fff com.apple.CFNetwork (520.5.1 - 520.5.1) <08F70E26-5456-3BFB-8192-00D3CE40D3C9> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
0x7fff8f254000 - 0x7fff8f428ff7 com.apple.CoreFoundation (6.7.2 - 635.21) <62A3402E-A4E7-391F-AD20-1EF20236CE1B> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7fff8f7b0000 - 0x7fff8f852fff com.apple.securityfoundation (5.0 - 55116) <A9311EF6-B7F7-3DA5-84E8-21BC9B2C3C69> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x7fff90a08000 - 0x7fff90a25fff libxpc.dylib (77.19.0 - compatibility 1.0.0) <9F57891B-D7EF-3050-BEDD-21E7C6668248> /usr/lib/system/libxpc.dylib
0x7fff90a30000 - 0x7fff90a72ff7 libcommonCrypto.dylib (55010.0.0 - compatibility 1.0.0) <A5B9778E-11C3-3F61-B740-1F2114E967FB> /usr/lib/system/libcommonCrypto.dylib
0x7fff90a8f000 - 0x7fff90a97fff libsystem_dnssd.dylib (??? - ???) <584B321E-5159-37CD-B2E7-82E069C70AFB> /usr/lib/system/libsystem_dnssd.dylib
0x7fff90b82000 - 0x7fff90b83fff liblangid.dylib (??? - ???) <CACBE3C3-2F7B-3EED-B50E-EDB73F473B77> /usr/lib/liblangid.dylib
0x7fff90b84000 - 0x7fff90b88ff7 com.apple.CommonPanels (1.2.5 - 94) <0BB2C436-C9D5-380B-86B5-E355A7711259> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x7fff90d60000 - 0x7fff90d66ff7 libunwind.dylib (30.0.0 - compatibility 1.0.0) <1E9C6C8C-CBE8-3F4B-A5B5-E03E3AB53231> /usr/lib/system/libunwind.dylib
0x7fff90d67000 - 0x7fff90d68ff7 libsystem_sandbox.dylib (??? - ???) <5459F293-E1F2-33B3-B9B2-2ABB7B915B62> /usr/lib/system/libsystem_sandbox.dylib
0x7fff90d69000 - 0x7fff90daffff libcurl.4.dylib (7.0.0 - compatibility 7.0.0) <2C442396-1006-3765-92D2-60869D4641CE> /usr/lib/libcurl.4.dylib
0x7fff90db0000 - 0x7fff90dc6fff libGL.dylib (??? - ???) <A4876AE9-DDFE-3B9A-874E-09BC29D46C39> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x7fff911f4000 - 0x7fff917d8fff libBLAS.dylib (??? - ???) <C34F6D88-187F-33DC-8A68-C0C9D1FA36DF> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x7fff91852000 - 0x7fff918f7fff com.apple.ink.framework (10.7.5 - 113) <1AE6676D-490A-36C2-B6CC-00F93AEB31DE> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x7fff918fc000 - 0x7fff919dafff com.apple.DiscRecording (6.0.4 - 6040.4.1) <E6D5835F-EE3C-3814-A2EE-6962B5570EF1> /System/Library/Frameworks/DiscRecording.framework/Versions/A/DiscRecording
0x7fff91d0c000 - 0x7fff91d16ff7 liblaunch.dylib (392.39.0 - compatibility 1.0.0) <8C235D13-2928-30E5-9E12-2CC3D6324AE2> /usr/lib/system/liblaunch.dylib
0x7fff91d17000 - 0x7fff91d2cfff com.apple.speech.synthesis.framework (4.0.74 - 4.0.74) <C061ECBB-7061-3A43-8A18-90633F943295> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x7fff91d2d000 - 0x7fff91d32fff libcompiler_rt.dylib (6.0.0 - compatibility 1.0.0) <98ECD5F6-E85C-32A5-98CD-8911230CB66A> /usr/lib/system/libcompiler_rt.dylib
0x7fff91f16000 - 0x7fff91f41ff7 libxslt.1.dylib (3.24.0 - compatibility 3.0.0) <E71220D3-8015-38EC-B97D-7FDB383C2BDC> /usr/lib/libxslt.1.dylib
0x7fff91f42000 - 0x7fff91f47fff libpam.2.dylib (3.0.0 - compatibility 3.0.0) <D952F17B-200A-3A23-B9B2-7C1F7AC19189> /usr/lib/libpam.2.dylib
0x7fff9276e000 - 0x7fff92808ff7 com.apple.SearchKit (1.4.0 - 1.4.0) <4E70C394-773E-3A4B-A93C-59A88ABA9509> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x7fff928d1000 - 0x7fff928e5ff7 com.apple.LangAnalysis (1.7.0 - 1.7.0) <04C31EF0-912A-3004-A08F-CEC27030E0B2> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x7fff928e6000 - 0x7fff929caff7 com.apple.CoreServices.OSServices (478.50 - 478.50) <3D6AA4EF-C601-36C7-8F3A-A00964F01759> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x7fff92a1f000 - 0x7fff92a9aff7 com.apple.print.framework.PrintCore (7.1 - 366.3) <C5F39A82-0E77-3AD6-906A-20DD2EE8D374> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x7fff92cc7000 - 0x7fff92dcefe7 libsqlite3.dylib (9.6.0 - compatibility 9.0.0) <EE02BB01-64C9-304D-9719-A35F5CD6D04C> /usr/lib/libsqlite3.dylib
0x7fff92dcf000 - 0x7fff92dd0fff libodfde.dylib (??? - ???) <87836EDD-1474-3926-916A-A7AE8CA65079> /usr/lib/libodfde.dylib
0x7fff92dd1000 - 0x7fff92e0cfff com.apple.LDAPFramework (3.2 - 120.2) <275D4298-C435-3E98-AA25-95D9D0A56550> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x7fff92f58000 - 0x7fff92f59fff libwebsharing.dylib (??? - ???) <279415F4-2FAD-3D68-BE9A-691D03389662> /usr/lib/libwebsharing.dylib
0x7fff93472000 - 0x7fff93474fff com.apple.TrustEvaluationAgent (2.0 - 1) <1F31CAFF-C1C6-33D3-94E9-11B721761DDF> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
0x7fff93475000 - 0x7fff93559e5f libobjc.A.dylib (228.0.0 - compatibility 1.0.0) <871E688B-CF57-3BC7-80D6-F6476DFF109B> /usr/lib/libobjc.A.dylib
0x7fff9355a000 - 0x7fff9355afff com.apple.audio.units.AudioUnit (1.7.3 - 1.7.3) <04C10813-CCE5-3333-8C72-E8E35E417B3B> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x7fff9355f000 - 0x7fff9356cfff libCSync.A.dylib (600.0.0 - compatibility 64.0.0) <72C53E7B-C222-3BE5-9984-FDC328CC4846> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x7fff9356d000 - 0x7fff935c1ff7 com.apple.ScalableUserInterface (1.0 - 1) <1873D7BE-2272-31A1-8F85-F70C4D706B3B> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/ScalableU serInterface.framework/Versions/A/ScalableUserInterface
0x7fff935c2000 - 0x7fff93638fff com.apple.CoreSymbolication (2.2 - 73.2) <126415E3-3A35-315B-B4B7-507CDBED0D58> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSy mbolication
0x7fff93639000 - 0x7fff93655ff7 com.apple.GenerationalStorage (1.0 - 126.1) <509F52ED-E54B-3FEF-B3C2-759387B826E6> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/Gene rationalStorage
0x7fff93656000 - 0x7fff9376ffff com.apple.DesktopServices (1.6.5 - 1.6.5) <5E7DD5F4-B4DA-3F75-A14A-3494E81CFBA0> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x7fff937fc000 - 0x7fff93864ff7 com.apple.audio.CoreAudio (4.0.3 - 4.0.3) <9987DC46-2A96-3BA0-B88B-04E573C0AD9B> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x7fff93865000 - 0x7fff93878ff7 libCRFSuite.dylib (??? - ???) <034D4DAA-63F0-35E4-BCEF-338DD7A453DD> /usr/lib/libCRFSuite.dylib
0x7fff93879000 - 0x7fff93884ff7 com.apple.speech.recognition.framework (4.0.21 - 4.0.21) <6540EAF2-E3BF-3D2E-B4C1-F106180D6F20> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x7fff938a3000 - 0x7fff938f5ff7 libGLU.dylib (??? - ???) <DB906997-0F70-3469-BA0E-2F1DDBEAD8D5> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x7fff93927000 - 0x7fff93982ff7 com.apple.opencl (2.0.19 - 2.0.19) <B05BF605-73B8-328F-A228-6FA59E1FC73A> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x7fff93cd1000 - 0x7fff93db0fff com.apple.ImageIO.framework (3.1.2 - 3.1.2) <047DFE61-500F-3F11-9881-D0844D2FCE5F> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
0x7fff93db1000 - 0x7fff94278fff FaceCoreLight (1.4.7 - compatibility 1.0.0) <BDD0E1DE-CF33-3AF8-B33B-4D1574CCC19D> /System/Library/PrivateFrameworks/FaceCoreLight.framework/Versions/A/FaceCoreLi ght
0x7fff94279000 - 0x7fff9427afff libdnsinfo.dylib (395.11.0 - compatibility 1.0.0) <853BAAA5-270F-3FDC-B025-D448DB72E1C3> /usr/lib/system/libdnsinfo.dylib
0x7fff9427b000 - 0x7fff942bfff7 com.apple.MediaKit (12 - 602) <0C2CBEDA-412F-3DDF-9C74-44114E5E0DB9> /System/Library/PrivateFrameworks/MediaKit.framework/Versions/A/MediaKit
0x7fff942d2000 - 0x7fff942e1fff com.apple.opengl (1.8.1 - 1.8.1) <51B34133-CEE3-3FC6-82AC-ADF567AE673C> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x7fff942e2000 - 0x7fff942f8ff7 com.apple.ImageCapture (7.1.0 - 7.1.0) <1AD40E02-2126-377B-A0D2-CBB21D932558> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x7fff942f9000 - 0x7fff9432cff7 com.apple.GSS (2.2 - 2.0) <C86012C5-B613-3199-B1B3-A1494EE5E43C> /System/Library/Frameworks/GSS.framework/Versions/A/GSS
0x7fff9432f000 - 0x7fff94335fff libmacho.dylib (800.0.0 - compatibility 1.0.0) <D86F63EC-D2BD-32E0-8955-08B5EAFAD2CC> /usr/lib/system/libmacho.dylib
0x7fff94336000 - 0x7fff94396fff libvDSP.dylib (325.4.0 - compatibility 1.0.0) <3A7521E6-5510-3FA7-AB65-79693A7A5839> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x7fff94433000 - 0x7fff9452dff7 com.apple.DiskImagesFramework (10.7.4 - 331.7) <BEBA6D78-08E0-3B99-B77B-A5CBF3344834> /System/Library/PrivateFrameworks/DiskImages.framework/Versions/A/DiskImages
0x7fff9452e000 - 0x7fff94577ff7 com.apple.framework.CoreWLAN (2.1.3 - 213.1) <D2101093-0B35-3B90-B511-E9272400ED9B> /System/Library/Frameworks/CoreWLAN.framework/Versions/A/CoreWLAN
0x7fff9462a000 - 0x7fff946afff7 com.apple.Heimdal (2.2 - 2.0) <52B0F371-D272-3C8E-B42F-04D3FDD8AD0D> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
0x7fff946b0000 - 0x7fff946bafff libcsfde.dylib (??? - ???) <165F76E5-EE38-3942-82B4-9BCEEF72EB69> /usr/lib/libcsfde.dylib
0x7fff946bb000 - 0x7fff948e5fe7 com.apple.CoreData (104.1 - 358.14) <6BB64605-8DA7-337D-A2AB-A3346A421CBD> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x7fff948e6000 - 0x7fff948ebfff com.apple.OpenDirectory (10.7 - 146) <A674AB55-6E3D-39AE-9F9B-9865D0193020> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x7fff948ec000 - 0x7fff948f7ff7 libc++abi.dylib (14.0.0 - compatibility 1.0.0) <8FF3D766-D678-36F6-84AC-423C878E6D14> /usr/lib/libc++abi.dylib
0x7fff948f8000 - 0x7fff94968fff com.apple.datadetectorscore (3.0 - 179.4) <9C01D16F-75A9-3BDD-B91A-F0F32261A2E7> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore
0x7fff94969000 - 0x7fff949d1ff7 com.apple.coreui (1.2.2 - 165.11) <9316266A-39CA-3EC7-9C9E-726462CEFF4D> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x7fff949d2000 - 0x7fff94b72ff7 com.apple.QuartzCore (1.7 - 270.5) <19E5E0AB-DAA9-3F97-988C-D9A46AFB9C04> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x7fff94b73000 - 0x7fff94b77fff libdyld.dylib (195.5.0 - compatibility 1.0.0) <F1903B7A-D3FF-3390-909A-B24E09BAD1A5> /usr/lib/system/libdyld.dylib
0x7fff94b78000 - 0x7fff94b78fff com.apple.Cocoa (6.6 - ???) <021D4214-9C23-3CD8-AFB2-F331697A4508> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x7fff94b79000 - 0x7fff94bbafff com.apple.QD (3.40.1 - ???) <13ACC7F4-B004-3370-B575-6D06447EE428> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x7fff94bca000 - 0x7fff94bcbff7 libremovefile.dylib (21.1.0 - compatibility 1.0.0) <739E6C83-AA52-3C6C-A680-B37FE2888A04> /usr/lib/system/libremovefile.dylib
0x7fff94c5f000 - 0x7fff94c5ffff com.apple.CoreServices (53 - 53) <043C8026-8EDD-3241-B090-F589E24062EF> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x7fff94c60000 - 0x7fff94c9ffff com.apple.AE (527.7 - 527.7) <B82F7ABC-AC8B-3507-B029-969DD5CA813D> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x7fff94ce7000 - 0x7fff94d22fff libsystem_info.dylib (??? - ???) <35F90252-2AE1-32C5-8D34-782C614D9639> /usr/lib/system/libsystem_info.dylib
0x7fff95159000 - 0x7fff95162ff7 libsystem_notify.dylib (80.1.0 - compatibility 1.0.0) <A4D651E3-D1C6-3934-AD49-7A104FD14596> /usr/lib/system/libsystem_notify.dylib
0x7fff95163000 - 0x7fff951d9ff7 libc++.1.dylib (28.4.0 - compatibility 1.0.0) <A24FC3DA-4FFA-3DD2-9DCC-2B8D1B3BF97C> /usr/lib/libc++.1.dylib
0x7fff95269000 - 0x7fff95277ff7 libkxld.dylib (??? - ???) <01161870-E3B3-3F87-BA4A-0AA7A081F409> /usr/lib/system/libkxld.dylib
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 5
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 225
thread_create: 0
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=200.3M resident=152.0M(76%) swapped_out_or_unallocated=48.3M(24%)
Writable regions: Total=1.5G written=88.5M(6%) resident=158.8M(10%) swapped_out=0K(0%) unallocated=1.4G(90%)
REGION TYPE VIRTUAL
=========== =======
ATS (font support) 31.8M
ATS (font support) (reserved) 8K reserved VM address space (unallocated)
CG backing stores 12.7M
CG image 19.9M
CG raster data 7808K
CG shared images 3408K
CoreAnimation 22.0M
CoreGraphics 16K
CoreImage 8K
CoreServices 1772K
IOKit 20.9M
IOKit (reserved) 256.6M reserved VM address space (unallocated)
JS JIT generated code 128.0M
JS JIT generated code (reserved) 896.0M reserved VM address space (unallocated)
JS VM register file 4096K
JS garbage collector 704K
MALLOC 136.7M
MALLOC guard page 64K
Memory tag=240 4K
Memory tag=242 12K
Memory tag=251 24K
OpenCL 44K
OpenGL GLSL 1024K
SQLite page cache 1824K
STACK GUARD 56.1M
Stack 15.1M
TC malloc 336K
VM_ALLOCATE 16.7M
__CI_BITMAP 80K
__DATA 16.7M
__IMAGE 528K
__LINKEDIT 62.8M
__TEXT 137.5M
__UNICODE 544K
mapped file 180.5M
shared memory 1032K
=========== =======
TOTAL 2.0G
TOTAL, minus reserved VM space 880.2M
Model: iMac12,2, BootROM IM121Back up all data. From the Safari menu bar, select
Safari ▹ Reset Safari...
Check these boxes:
Clear history
Remove all website data
Uncheck all other boxes. Press return. Test.
If Safari crashes immediately on launch and you can't do as above, hold down the shift key and launch it by clicking its icon in the Dock, then try. Failing that, ask for guidance. -
Firefox crashes every time I try to print. How do I fix?
Firefox crashes every time I try to print.
In the address bar, type '''about:crashes'''<enter>.''' Note:''' If any reports do not
have '''BP''' in front of the numbers, click it and select '''Submit'''.
Using your mouse, '''mark''' the most '''resent 7 - 10''' crash reports, and
'''copy''' them. Now go to the reply box below and '''paste''' them in. -
Firefox crashes every time I try to print.
Ever since updating to 3.6.10 Firefox crashes every time I attempt to print. I am on a Mac running OS X 10.4.11.
In the address bar, type '''about:crashes'''<enter>.''' Note:''' If any reports do not
have '''BP''' in front of the numbers, click it and select '''Submit'''.
Using your mouse, '''mark''' the most '''resent 7 - 10''' crash reports, and
'''copy''' them. Now go to the reply box below and '''paste''' them in. -
processor 2.5 Ghz intel core i5
memory 4 GB 1600 Mhz DDR3
Graphics Intel HD graphics 4000 512 MB
Serial Number C1*******TY3
software OS X 10.8.5 (12F45)
my problem is, every time when I open my computer I get this note, Photo stream and it says I need to check something? And I also cannot share videos from youtube… there is no option for me to share on FB..
<Personal Information Edited by Host>For Youtube and Facebook.
Try a restart.
Do a backup, using either Time Machine or a cloning program, to ensure files/data can be recovered. Two backups are better than one.
Try setting up another admin user account to see if the same problem continues. If Back-to-My Mac is selected in System Preferences, the Guest account will not work. The intent is to see if it is specific to one account or a system wide problem. This account can be deleted later.
Isolating an issue by using another user account
If the problem is still there, try booting into the Safe Mode using your normal account. Disconnect all peripherals except those needed for the test. Shut down the computer and then power it back up after waiting 10 seconds. Immediately after hearing the startup chime, hold down the shift key and continue to hold it until the gray Apple icon and a progress bar appear. The boot up is significantly slower than normal. This will reset some caches, forces a directory check, and disables all startup and login items, among other things. When you reboot normally, the initial reboot may be slower than normal. If the system operates normally, there may be 3rd party applications which are causing a problem. Try deleting/disabling the third party applications after a restart by using the application un-installer. For each disable/delete, you will need to restart if you don't do them all at once.
Safe Mode
Safe Mode - Mavericks
Safe Mode - About
For Photo Stream, try System Preferences/iCloud - un-check Photos and then re-check. -
Firefox hand every time when laptop exit from sleep mode. Tested on 5 laptops with windows 7.
Same exactly problem here, very annoying when the computer goes to sleep mode and then Firefox locks up.
-
ITunes 11 crashes every time when I accessing store
iTunes 11 crashes every time when I accessing store. Windows 7 Pro, 64bit. Support document ht1923 wasn't helping :-(. Is it possible to make a downgrade?
Before reverting back to 10.7, which caused me to loose folders on my iPad try looking at the reply by gn_id in this thread https://discussions.apple.com/thread/4555900?start=30&tstart=0 . Seems his suggestion has helped severla people by running the FixIt file from MS.
-
firefox has started crashing every time i try to upload a new page. This has only started happening since i downloaded firefox 4.
The CrashIDs are what is needed. Do not attempt to attach or paste the reports.
#Run Firefox in safe mode does that prevent crashes ?<br/>[[Troubleshoot Firefox issues using Safe Mode]]
#Disable all plugins
#Repeat and this time try in Windows safe mode. use the F8 key <br /> http://windows.microsoft.com/en-us/windows/start-computer-safe-mode#start-computer-safe-mode=windows-7
So you are saying it works ok as long as you avoid certain pages such as this Forum. That makes me wonder if it could be malware that is blocking access to assistance.Run malwarescans with multipe and up-to-date tools.
Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.
You can try these free programs to scan for malware, which work with your existing antivirus software:
* [http://www.microsoft.com/security/scanner/default.aspx Microsoft Safety Scanner]
* [http://www.malwarebytes.org/products/malwarebytes_free/ MalwareBytes' Anti-Malware]
* [http://support.kaspersky.com/faq/?qid=208283363 TDSSKiller - AntiRootkit Utility]
* [http://www.surfright.nl/en/hitmanpro/ Hitman Pro]
* [http://www.eset.com/us/online-scanner/ ESET Online Scanner]
[http://windows.microsoft.com/MSE Microsoft Security Essentials] is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.
Further information can be found in the [[Troubleshoot Firefox issues caused by malware]] article.
Did this fix your problems? Please report back to us!
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