Firefox crashes facebook, tumblr and youtube several times a day having to reset firefox atleast once a day

I will be surfing on the websites stated in the question and all of a sudden, the page will go all wonky and even if i refresh, close the window and reopen or even restart the computer it will still be unable to be used and it's like a plugin is missing and nothing can be clicked and its rendered unusable. It happens multiple times a day and the only fix is to reset firefox which gets really annoying after a while.

If you have submitted crash reports then please post the IDs of one or more crash reports that have this format:
*bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx
You can find the IDs of the submitted crash reports on the <i>about:crashes</i> page.
*You can open the <b>about:crashes</b> page via the location bar, like you open a website.
See:
*http://kb.mozillazine.org/Mozilla_Crash_Reporter
*https://support.mozilla.org/kb/Mozilla+Crash+Reporter
See also:
*http://kb.mozillazine.org/Firefox_crashes
*https://support.mozilla.org/kb/Firefox+crashes
You can check for problems caused by recent Flash updates and try these:
*disable a possible RealPlayer Browser Record Plugin extension for Firefox and update the RealPlayer if installed
*disable protected mode in Flash 11.3 and later
*disable hardware acceleration in the Flash plugin
*http://kb.mozillazine.org/Flash#Troubleshooting
*http://helpx.adobe.com/flash-player/kb/flash-player-113-crash-mozilla.html

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    2 libSystem.B.dylib 0x95733539 pthreadcondwait + 48
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    5 ...romedia.Flash Player.plugin 0x17b004a6 0x17768000 + 3769510
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    3 com.apple.CoreFoundation 0x9103dd34 CFRunLoopRun + 84
    4 com.apple.DesktopServices 0x90a5de83 TSystemNotificationTask::SystemNotificationTaskProc(void*) + 123
    5 ...ple.CoreServices.CarbonCore 0x932ab10b PrivateMPEntryPoint + 56
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    3 com.apple.CoreFoundation 0x9103dd34 CFRunLoopRun + 84
    4 com.apple.DesktopServices 0x90a5dffc TFSEventsNotificationTask::FSEventsNotificationTaskProc(void*) + 216
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    3 ...ple.CoreServices.CarbonCore 0x9328be36 TSWaitOnConditionTimedRelative + 202
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    4 com.apple.audio.CoreAudio 0x915e477e CAGuard::WaitUntil(unsigned long long) + 70
    5 com.apple.audio.CoreAudio 0x915e2f23 HP_IOThread::WorkLoop() + 759
    6 com.apple.audio.CoreAudio 0x915e2c27 HPIOThread::ThreadEntry(HPIOThread*) + 17
    7 com.apple.audio.CoreAudio 0x915d3464 CAPThread::Entry(CAPThread*) + 96
    8 libSystem.B.dylib 0x956ed095 pthreadstart + 321
    9 libSystem.B.dylib 0x956ecf52 thread_start + 34
    Thread 19:
    0 libSystem.B.dylib 0x956bc226 semaphoretimedwait_signaltrap + 10
    1 libSystem.B.dylib 0x956ee1ef pthread_condwait + 1244
    2 libSystem.B.dylib 0x956efa73 pthreadcond_timedwait_relativenp + 47
    3 ...ple.CoreServices.CarbonCore 0x9328be62 TSWaitOnConditionTimedRelative + 246
    4 ...ple.CoreServices.CarbonCore 0x932acb74 MPWaitOnQueue + 208
    5 com.apple.DesktopServices 0x90a6af04 TFolderSizeTask::FolderSizeTaskProc(void*) + 104
    6 ...ple.CoreServices.CarbonCore 0x932ab10b PrivateMPEntryPoint + 56
    7 libSystem.B.dylib 0x956ed095 pthreadstart + 321
    8 libSystem.B.dylib 0x956ecf52 thread_start + 34
    Thread 20:
    0 libSystem.B.dylib 0x956bc1c6 machmsgtrap + 10
    1 libSystem.B.dylib 0x956c39bc mach_msg + 72
    2 com.apple.CoreFoundation 0x9103d0ae CFRunLoopRunSpecific + 1790
    3 com.apple.CoreFoundation 0x9103dcd8 CFRunLoopRunInMode + 88
    4 com.apple.Foundation 0x9173dd75 -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 213
    5 com.apple.Foundation 0x91749e94 -[NSRunLoop(NSRunLoop) run] + 84
    6 com.apple.Safari 0x0005b9b0 0x1000 + 371120
    7 com.apple.Foundation 0x917097ed -[NSThread main] + 45
    8 com.apple.Foundation 0x91709394 _NSThread__main_ + 308
    9 libSystem.B.dylib 0x956ed095 pthreadstart + 321
    10 libSystem.B.dylib 0x956ecf52 thread_start + 34
    Thread 0 crashed with X86 Thread State (32-bit):
    eax: 0x00003222 ebx: 0x9592aefb ecx: 0x00000000 edx: 0x209a6d60
    edi: 0xbfffe790 esi: 0xbfffe7e8 ebp: 0xbfffe778 esp: 0xbfffe730
    ss: 0x0000001f efl: 0x00010206 eip: 0x958dc7f5 cs: 0x00000017
    ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
    cr2: 0x00003222
    Binary Images:
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    0x500000 - 0x6e8fff com.apple.RawCamera.bundle 2.0.11 (410) <7704cc57f7daceb81672bfdc4434da40> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
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    0x24d87000 - 0x24d8dfc7 +com.Adobe.print.AdobePDF8.pde AdobePDF 8.0.0 (8.0.0) /Library/Printers/PPD Plugins/AdobePDFPDE800.plugin/Contents/MacOS/AdobePDFPDE800
    0x25885000 - 0x258affff com.apple.audio.SoundManager.Components 3.9.3 (3.9.3) /System/Library/Components/SoundManagerComponents.component/Contents/MacOS/Soun dManagerComponents
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    0x25d9c000 - 0x25ec3feb libmecab.1.0.0.dylib ??? (???) <d42fb7fb40a58840dd30e4364635c245> /usr/lib/libmecab.1.0.0.dylib
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    0x2d19d000 - 0x2d1c5fff com.apple.print.PrintingCocoaPDEs 5.5.6 (237.14) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Plugins/PrintingCocoaPDEs.bundle/Contents/MacOS/PrintingCocoaPDEs
    0x2d300000 - 0x2d31ffef +com.hp.print.cups.pde.photosmart 2.3.2 (2.3.2f01) /Library/Printers/hp/cups/Photosmart.driver/Contents/PlugIns/PDE.plugin/Content s/MacOS/PDE
    0x2d345000 - 0x2d362fff +com.hp.print.HPSmartPrint 3.4.1 (3.4.1f01) /Library/Frameworks/HPSmartPrint.framework/Versions/A/HPSmartPrint
    0x2d3a1000 - 0x2d40ffff +com.hp.print.cups.settings.photosmart 2.3.2 (2.3.2f01) /Library/Printers/hp/cups/Photosmart.driver/Contents/PlugIns/PDE.plugin/Content s/Resources/HPPrintSettings.bundle/Contents/MacOS/HPPrintSettings
    0x2d44d000 - 0x2d6cdfef +libhputils.dylib ??? (???) /Library/Printers/hp/cups/Photosmart.driver/Contents/lib/libhputils.dylib
    0x2d861000 - 0x2d87dfe7 libPDFRIP.A.dylib ??? (???) <bf4ccb6e46bd2d18896a752e0e2f94b8> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libPDFRIP.A.dylib
    0x2fc1c000 - 0x2fc8fff7 com.apple.Bluetooth 2.1.3 (2.1.3f8) <1e2732edbd0f2c1db1ce5ecf06aa8192> /System/Library/Frameworks/IOBluetooth.framework/Versions/A/IOBluetooth
    0x70000000 - 0x700e6ff2 com.apple.audio.units.Components 1.5.2 (1.5.2) /System/Library/Components/CoreAudio.component/Contents/MacOS/CoreAudio
    0x8fe00000 - 0x8fe2db43 dyld 97.1 (???) <100d362e03410f181a34e04e94189ae5> /usr/lib/dyld
    0x90003000 - 0x90003ffd com.apple.Accelerate.vecLib 3.4.2 (vecLib 3.4.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
    0x90004000 - 0x90004fff com.apple.Carbon 136 (136) <ec1d4184925e652dbe1b9200a5a552ec> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
    0x90005000 - 0x9000bfff com.apple.print.framework.Print 218.0.2 (220.1) <2979f3be4e7e8adc875bf21658e9be94> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
    0x9000c000 - 0x90068ff7 com.apple.htmlrendering 68 (1.1.3) <a9f65fa1c4668dc7c49af5bf7d5287ad> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
    0x900a9000 - 0x9018aff7 libxml2.2.dylib ??? (???) <d69560099d9eb32ba7f8a17baa65a28d> /usr/lib/libxml2.2.dylib
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    0x9031d000 - 0x90321fff libmathCommon.A.dylib ??? (???) /usr/lib/system/libmathCommon.A.dylib
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    0x90782000 - 0x90792fff com.apple.speech.synthesis.framework 3.7.1 (3.7.1) <06d8fc0307314f8ffc16f206ad3dbf44> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
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    0x907a0000 - 0x908f2ff3 com.apple.audio.toolbox.AudioToolbox 1.5.2 (1.5.2) /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
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    0x92ced000 - 0x92deefef com.apple.PubSub 1.0.3 (65.1.1) /System/Library/Frameworks/PubSub.framework/Versions/A/PubSub
    0x92def000 - 0x92dfafe7 libCSync.A.dylib ??? (???) <e6aceed359bd228f42bc1246af5919c9> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
    0x92dfb000 - 0x92e8eff3 com.apple.ApplicationServices.ATS 3.4 (???) <8c51de0ec3deaef416578cd59df38754> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
    0x92f5e000 - 0x9303efff libobjc.A.dylib ??? (???) <7b92613fdf804fd9a0a3733a0674c30b> /usr/lib/libobjc.A.dylib
    0x9303f000 - 0x9304fffc com.apple.LangAnalysis 1.6.4 (1.6.4) <8b7831b5f74a950a56cf2d22a2d436f6> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
    0x93056000 - 0x93063fe7 com.apple.opengl 1.5.9 (1.5.9) <7e5048a2677b41098c84045305f42f7f> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
    0x930d7000 - 0x930dafff com.apple.help 1.1 (36) <175489f8adf287b3ebd259362b0292c0> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
    0x930db000 - 0x93155ff8 com.apple.print.framework.PrintCore 5.5.3 (245.3) <222dade7b33b99708b8c09d1303f93fc> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
    0x93156000 - 0x9324aff4 libiconv.2.dylib ??? (???) <3f183527811098bb7332f67a1f902bfd> /usr/lib/libiconv.2.dylib
    0x9324b000 - 0x93261fe7 com.apple.CoreVideo 1.5.1 (1.5.1) <001910004257f1386724398f584b30b5> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
    0x93262000 - 0x9353cff3 com.apple.CoreServices.CarbonCore 786.10 (786.10) <ec35bb05f67fe0e828d49dda88bbf6d7> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
    0x937a6000 - 0x937a6ff8 com.apple.Cocoa 6.5 (???) <e9318c93615b27231498bbe585b8da98> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
    0x93a07000 - 0x93a11feb com.apple.audio.SoundManager 3.9.2 (3.9.2) <caa41909dcb5a18a94bc68cd13999bd5> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
    0x94a18000 - 0x94ae3fff com.apple.ColorSync 4.5.1 (4.5.1) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
    0x94ae4000 - 0x94cb2ff3 com.apple.security 5.0.4 (34102) <55dda7486df4e8e1d61505be16f83a1c> /System/Library/Frameworks/Security.framework/Versions/A/Security
    0x94cb3000 - 0x94cd2ffa libJPEG.dylib ??? (???) <e7eb56555109e23144924cd64aa8daec> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
    0x94cd3000 - 0x94ce2ffe com.apple.DSObjCWrappers.Framework 1.2.1 (1.2.1) <43c5b91223501f917392f59fbf9d7ace> /System/Library/PrivateFrameworks/DSObjCWrappers.framework/Versions/A/DSObjCWra ppers
    0x94dc5000 - 0x94e22ffb libstdc++.6.dylib ??? (???) <6106b1f2b0b303b06ae476253dbb5f3f> /usr/lib/libstdc++.6.dylib
    0x94e55000 - 0x95213fea libLAPACK.dylib ??? (???) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
    0x95214000 - 0x9529ffff com.apple.framework.IOKit 1.5.1 (???) <f9f5f0d070e197a832d86751e1d44545> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
    0x952a0000 - 0x952a7ff7 libCGATS.A.dylib ??? (???) <386dce4b28448fb86e33e06ac466f4d8> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
    0x952d8000 - 0x9538affb libcrypto.0.9.7.dylib ??? (???) <69bc2457aa23f12fa7d052601d48fa29> /usr/lib/libcrypto.0.9.7.dylib
    0x953af000 - 0x953f0fe7 libRIP.A.dylib ??? (???) <5d0b5af7992e14de017f9a9c7cb05960> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
    0x953fe000 - 0x95435fff com.apple.SystemConfiguration 1.9.2 (1.9.2) <8b26ebf26a009a098484f1ed01ec499c> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
    0x95436000 - 0x95436ffd com.apple.Accelerate 1.4.2 (Accelerate 1.4.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
    0x954e2000 - 0x9551bffe com.apple.securityfoundation 3.0 (32989) <d25780b149d9b0b518899c8aade0b61f> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
    0x9551c000 - 0x9551cffc com.apple.audio.units.AudioUnit 1.5 (1.5) /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
    0x9551d000 - 0x95525fff com.apple.DiskArbitration 2.2.1 (2.2.1) <42908e7ecc17a83cec4afef2850ec79e> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
    0x9552b000 - 0x95584ff7 libGLU.dylib ??? (???) /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
    0x95588000 - 0x955d2fe1 com.apple.securityinterface 3.0.1 (35183) <f855cb06d2541ce544d9bcdf998b991c> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
    0x955d3000 - 0x955d4ffc libffi.dylib ??? (???) <596e0dbf626b211741cecaa9698f271b> /usr/lib/libffi.dylib
    0x955d5000 - 0x956baff3 com.apple.CoreData 100.1 (186) <9187380c86061cb4c37b6bec8abeae75> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
    0x956bb000 - 0x95822ff3 libSystem.B.dylib ??? (???) <d68880dfb1f8becdbdac6928db1510fb> /usr/lib/libSystem.B.dylib
    0x95823000 - 0x95828fff com.apple.backup.framework 1.0 (1.0) /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
    0x95829000 - 0x9587aff7 com.apple.HIServices 1.7.0 (???) <01b690d1f376e400ac873105533e39eb> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
    0x9587b000 - 0x95eccfff com.apple.WebCore 5525.26 (5525.26.6) <8676962ab93f003cf9b10748725c1bc2> /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
    0x95ecd000 - 0x9626afef com.apple.QuartzCore 1.5.7 (1.5.7) <2fed2dd7565c84a0f0c608d41d4d172c> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
    0x9626b000 - 0x96293fff libcups.2.dylib ??? (???) <81abd305142ad1b771024eb4a1309e2e> /usr/lib/libcups.2.dylib
    0x96294000 - 0x9629dfff com.apple.speech.recognition.framework 3.7.24 (3.7.24) <6a6518b392d3d41ace3dcea69d6809d9> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
    0x9629e000 - 0x962a0fff com.apple.CrashReporterSupport 10.5.5 (159) <4ca9b6643fcbafd76424a46d162363eb> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
    0x962a1000 - 0x962a5fff libGIF.dylib ??? (???) <572a32e46e33be1ec041c5ef5b0341ae> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
    0x962ec000 - 0x96304fff com.apple.openscripting 1.2.8 (???) <572c7452d7e740e8948a5ad07a99602b> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
    0x96305000 - 0x963bffe3 com.apple.CoreServices.OSServices 226.5 (226.5) <2a135d4fb16f4954290f7b72b4111aa3> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
    0x963d8000 - 0x96417fef libTIFF.dylib ??? (???) <3589442575ac77746ae99ecf724f5f87> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
    0x96418000 - 0x96ab8fff com.apple.CoreGraphics 1.407.2 (???) <3a91d1037afde01d1d8acdf9cd1caa14> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
    0x96ab9000 - 0x96aebfff com.apple.LDAPFramework 1.4.5 (110) <cc04500cf7b6edccc75bb3fe2973f72c> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
    0x96aec000 - 0x96b35fef com.apple.Metadata 10.5.2 (398.25) <e0572f20350523116f23000676122a8d> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
    0x96b36000 - 0x96b3dfe9 libgcc_s.1.dylib ??? (???) <28a7cbc3a5ca2982d124668306f422d9> /usr/lib/libgcc_s.1.dylib
    0x96b3e000 - 0x9700ff3e libGLProgrammability.dylib ??? (???) <5d283543ac844e7c6fa3440ac56cd265> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
    0x9703b000 - 0x970e2feb com.apple.QD 3.11.54 (???) <b743398c24c38e581a86e91744a2ba6e> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
    0xba900000 - 0xba916fff libJapaneseConverter.dylib ??? (???) <79f7cbef6bc9f4c32a42d63c7332bf8e> /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib
    0xbab00000 - 0xbab21fe2 libKoreanConverter.dylib ??? (???) <4b497e7a0027447eaff2b45572bb85ea> /System/Library/CoreServices/Encodings/libKoreanConverter.dylib
    0xeab00000 - 0xeab0ffff libConverter.dylib ??? (???) /System/Library/Printers/Libraries/libConverter.dylib
    0xfffe8000 - 0xfffebfff libobjc.A.dylib ??? (???) /usr/lib/libobjc.A.dylib
    0xffff0000 - 0xffff1780 libSystem.B.dylib ??? (???) /usr/lib/libSystem.B.dylib

    i haven't really used the other user (guest) account much - don't remember it crashing on there.
    i opened my hd/library/internet plug ins folder, but can't seem to find the version of the pdf viewer. it just says AdobePDFViewer.plugin...didn't see any additional info when i did command+i.
    i'm thinking a trip to the genius bar is in order. i just started using my webcam and found that the other person's video is blurry and ends up w/ little garbled (moving) pixels randomly. bah. humbug.
    thanks for all of your help so far. and...happy new year!
    (i keep forgetting that i posted this help topic on here...lol)

  • My iMac running 10.10.2 keeps crashing several times a day. It does a automatic restart and gives me a option to send in a report. Any ideas what might be causing this?

    My iMac does an automatic restart several times a day. It gives me a option to send in a "panic" report. This happens randomly during the day and night. Any idea of anything new that might be causing this? I am up to date on all applications.

    Mac users often ask whether they should install "anti-virus" (AV) software. The usual answer is "no." That answer is right, but it may give the wrong impression that there is no threat from what are loosely called "viruses." There is a threat, and you need to educate yourself about it.
    1. This is a comment on what you should—and should not—do to protect yourself from malicious software ("malware") that circulates on the Internet and gets onto a computer as an unintended consequence of the user's actions.
    It does not apply to software, such as keystroke loggers, that may be installed deliberately by an intruder who has hands-on access to the computer, or who has been able to take control of it remotely. That threat is in a different category, and there's no easy way to defend against it. AV software is not intended to, and does not, defend against such attacks.
    The comment is long because the issue is complex. The key points are in sections 5, 6, and 10.
    OS X now implements three layers of built-in protection specifically against malware, not counting runtime protections such as execute disable, sandboxing, system library randomization, and address space layout randomization that may also guard against other kinds of exploits.
    2. All versions of OS X since 10.6.7 have been able to detect known Mac malware in downloaded files, and to block insecure web plugins. This feature is transparent to the user. Internally Apple calls it "XProtect."
    The malware recognition database used by XProtect is automatically updated; however, you shouldn't rely on it, because the attackers are always at least a day ahead of the defenders.
    The following caveats apply to XProtect:
    ☞ It can be bypassed by some third-party networking software, such as BitTorrent clients and Java applets.
    ☞ It only applies to software downloaded from the network. Software installed from a CD or other media is not checked.
    As new versions of OS X are released, it's not clear whether Apple will indefinitely continue to maintain the XProtect database of older versions such as 10.6. The security of obsolete system versions may eventually be degraded. Security updates to the code of obsolete systems will stop being released at some point, and that may leave them open to other kinds of attack besides malware.
    3. Starting with OS X 10.7.5, there has been a second layer of built-in malware protection, designated "Gatekeeper" by Apple. By default, applications and Installer packages downloaded from the network will only run if they're digitally signed by a developer with a certificate issued by Apple. Software certified in this way hasn't been checked for security by Apple unless it comes from the App Store, but you can be reasonably sure that it hasn't been modified by anyone other than the developer. His identity is known to Apple, so he could be held legally responsible if he distributed malware. That may not mean much if the developer lives in a country with a weak legal system (see below.)
    Gatekeeper doesn't depend on a database of known malware. It has, however, the same limitations as XProtect, and in addition the following:
    ☞ It can easily be disabled or overridden by the user.
    ☞ A malware attacker could get control of a code-signing certificate under false pretenses, or could simply ignore the consequences of distributing codesigned malware.
    ☞ An App Store developer could find a way to bypass Apple's oversight, or the oversight could fail due to human error.
    Apple has taken far too long to revoke the codesigning certificates of some known abusers, thereby diluting the value of Gatekeeper and the Developer ID program. Those lapses don't involve App Store products, however.
    For the reasons given, App Store products, and—to a lesser extent—other applications recognized by Gatekeeper as signed, are safer than others, but they can't be considered absolutely safe. "Sandboxed" applications may prompt for access to private data, such as your contacts, or for access to the network. Think before granting that access. Sandbox security is based on user input. Never click through any request for authorization without thinking.
    4. Starting with OS X 10.8.3, a third layer of protection has been added: a "Malware Removal Tool" (MRT). MRT runs automatically in the background when you update the OS. It checks for, and removes, malware that may have evaded the other protections via a Java exploit (see below.) MRT also runs when you install or update the Apple-supplied Java runtime (but not the Oracle runtime.) Like XProtect, MRT is effective against known threats, but not against unknown ones. It notifies you if it finds malware, but otherwise there's no user interface to MRT.
    5. The built-in security features of OS X reduce the risk of malware attack, but they are not, and never will be, complete protection. Malware is a problem of human behavior, not machine behavior, and no technological fix alone is going to solve it. Trusting software to protect you will only make you more vulnerable.
    The best defense is always going to be your own intelligence. With the possible exception of Java exploits, all known malware circulating on the Internet that affects a fully-updated installation of OS X 10.6 or later takes the form of so-called "Trojan horses," which can only have an effect if the victim is duped into running them. The threat therefore amounts to a battle of wits between you and Internet criminals. If you're better informed than they think you are, you'll win. That means, in practice, that you always stay within a safe harbor of computing practices. How do you know when you're leaving the safe harbor? Below are some warning signs of danger.
    Software from an untrustworthy source
    ☞ Software with a corporate brand, such as Adobe Flash Player, doesn't come directly from the developer’s website. Do not trust an alert from any website to update Flash, or your browser, or any other software. A genuine alert that Flash is outdated and blocked is shown on this support page. Follow the instructions on the support page in that case. Otherwise, assume that the alert is fake and someone is trying to scam you into installing malware. If you see such alerts on more than one website, ask for instructions.
    ☞ Software of any kind is distributed via BitTorrent, or Usenet, or on a website that also distributes pirated music or movies.
    ☞ Rogue websites such as Softonic, Soft32, and CNET Download distribute free applications that have been packaged in a superfluous "installer."
    ☞ The software is advertised by means of spam or intrusive web ads. Any ad, on any site, that includes a direct link to a download should be ignored.
    Software that is plainly illegal or does something illegal
    ☞ High-priced commercial software such as Photoshop is "cracked" or "free."
    ☞ An application helps you to infringe copyright, for instance by circumventing the copy protection on commercial software, or saving streamed media for reuse without permission. All "YouTube downloaders" are in this category, though not all are necessarily malicious.
    Conditional or unsolicited offers from strangers
    ☞ A telephone caller or a web page tells you that you have a “virus” and offers to help you remove it. (Some reputable websites did legitimately warn visitors who were infected with the "DNSChanger" malware. That exception to this rule no longer applies.)
    ☞ A web site offers free content such as video or music, but to use it you must install a “codec,” “plug-in,” "player," "downloader," "extractor," or “certificate” that comes from that same site, or an unknown one.
    ☞ You win a prize in a contest you never entered.
    ☞ Someone on a message board such as this one is eager to help you, but only if you download an application of his choosing.
    ☞ A "FREE WI-FI !!!" network advertises itself in a public place such as an airport, but is not provided by the management.
    ☞ Anything online that you would expect to pay for is "free."
    Unexpected events
    ☞ A file is downloaded automatically when you visit a web page, with no other action on your part. Delete any such file without opening it.
    ☞ You open what you think is a document and get an alert that it's "an application downloaded from the Internet." Click Cancel and delete the file. Even if you don't get the alert, you should still delete any file that isn't what you expected it to be.
    ☞ An application does something you don't expect, such as asking for permission to access your contacts, your location, or the Internet for no obvious reason.
    ☞ Software is attached to email that you didn't request, even if it comes (or seems to come) from someone you trust.
    I don't say that leaving the safe harbor just once will necessarily result in disaster, but making a habit of it will weaken your defenses against malware attack. Any of the above scenarios should, at the very least, make you uncomfortable.
    6. Java on the Web (not to be confused with JavaScript, to which it's not related, despite the similarity of the names) is a weak point in the security of any system. Java is, among other things, a platform for running complex applications in a web page, on the client. That was always a bad idea, and Java's developers have proven themselves incapable of implementing it without also creating a portal for malware to enter. Past Java exploits are the closest thing there has ever been to a Windows-style virus affecting OS X. Merely loading a page with malicious Java content could be harmful.
    Fortunately, client-side Java on the Web is obsolete and mostly extinct. Only a few outmoded sites still use it. Try to hasten the process of extinction by avoiding those sites, if you have a choice. Forget about playing games or other non-essential uses of Java.
    Java is not included in OS X 10.7 and later. Discrete Java installers are distributed by Apple and by Oracle (the developer of Java.) Don't use either one unless you need it. Most people don't. If Java is installed, disable it—not JavaScript—in your browsers.
    Regardless of version, experience has shown that Java on the Web can't be trusted. If you must use a Java applet for a task on a specific site, enable Java only for that site in Safari. Never enable Java for a public website that carries third-party advertising. Use it only on well-known, login-protected, secure websites without ads. In Safari 6 or later, you'll see a padlock icon in the address bar when visiting a secure site.
    Stay within the safe harbor, and you’ll be as safe from malware as you can practically be. The rest of this comment concerns what you should not do to protect yourself.
    7. Never install any commercial AV or "Internet security" products for the Mac, as they are all worse than useless. If you need to be able to detect Windows malware in your files, use one of the free security apps in the Mac App Store—nothing else.
    Why shouldn't you use commercial AV products?
    ☞ To recognize malware, the software depends on a database of known threats, which is always at least a day out of date. This technique is a proven failure, as a major AV software vendor has admitted. Most attacks are "zero-day"—that is, previously unknown. Recognition-based AV does not defend against such attacks, and the enterprise IT industry is coming to the realization that traditional AV software is worthless.
    ☞ Its design is predicated on the nonexistent threat that malware may be injected at any time, anywhere in the file system. Malware is downloaded from the network; it doesn't materialize from nowhere. In order to meet that nonexistent threat, commercial AV software modifies or duplicates low-level functions of the operating system, which is a waste of resources and a common cause of instability, bugs, and poor performance.
    ☞ By modifying the operating system, the software may also create weaknesses that could be exploited by malware attackers.
    ☞ Most importantly, a false sense of security is dangerous.
    8. An AV product from the App Store, such as "ClamXav," has the same drawback as the commercial suites of being always out of date, but it does not inject low-level code into the operating system. That doesn't mean it's entirely harmless. It may report email messages that have "phishing" links in the body, or Windows malware in attachments, as infected files, and offer to delete or move them. Doing so will corrupt the Mail database. The messages should be deleted from within the Mail application.
    An AV app is not needed, and cannot be relied upon, for protection against OS X malware. It's useful, if at all, only for detecting Windows malware, and even for that use it's not really effective, because new Windows malware is emerging much faster than OS X malware.
    Windows malware can't harm you directly (unless, of course, you use Windows.) Just don't pass it on to anyone else. A malicious attachment in email is usually easy to recognize by the name alone. An actual example:
    London Terror Moovie.avi [124 spaces] Checked By Norton Antivirus.exe
    You don't need software to tell you that's a Windows trojan. Software may be able to tell you which trojan it is, but who cares? In practice, there's no reason to use recognition software unless an organizational policy requires it. Windows malware is so widespread that you should assume it's in every email attachment until proven otherwise. Nevertheless, ClamXav or a similar product from the App Store may serve a purpose if it satisfies an ill-informed network administrator who says you must run some kind of AV application. It's free and it won't handicap the system.
    The ClamXav developer won't try to "upsell" you to a paid version of the product. Other developers may do that. Don't be upsold. For one thing, you should not pay to protect Windows users from the consequences of their choice of computing platform. For another, a paid upgrade from a free app will probably have all the disadvantages mentioned in section 7.
    9. It seems to be a common belief that the built-in Application Firewall acts as a barrier to infection, or prevents malware from functioning. It does neither. It blocks inbound connections to certain network services you're running, such as file sharing. It's disabled by default and you should leave it that way if you're behind a router on a private home or office network. Activate it only when you're on an untrusted network, for instance a public Wi-Fi hotspot, where you don't want to provide services. Disable any services you don't use in the Sharing preference pane. All are disabled by default.
    10. As a Mac user, you don't have to live in fear that your computer may be infected every time you install software, read email, or visit a web page. But neither can you assume that you will always be safe from exploitation, no matter what you do. Navigating the Internet is like walking the streets of a big city. It can be as safe or as dangerous as you choose to make it. The greatest harm done by security software is precisely its selling point: it makes people feel safe. They may then feel safe enough to take risks from which the software doesn't protect them. Nothing can lessen the need for safe computing practices.

  • Can I get the former version of Firefox back? The updated version stalls while browsing several times a day. I then have to close and restart.

    Since updating Firefox, several times a day browsing will 'stall'. I have to close the browser and wait several minutes before I can restart it. Can I get the former version back? Please.

    Fx 3.6.19
    http://www.mozilla.com/en-US/firefox/all-older.html
    As a matter of interest what is this in your User Agent String? -
    GACID=dfc_1689; LTID=1689)

  • I use multiple monitors, and Firefox switches monitors by itself several times a day (to the main monitor). How to prevent this?

    I use Firefox 4, but this happened with Firefox 3 as well.
    I have two monitors. I run Firefox maximized on Monitor 2. It switches by itself to Monitor 1 several times a day.
    None of my other programs exhibit this behavior.
    Windows 7 64-bit.
    Thank you!

    I have a similar problem with Firefox 12 (Mac OS X 10.7.3). The main tool bar is on monitor 1 and I want to display browser windows on monitor 2. In previous versions this worked fine. Firefox automatically opened on the last used monitor. Now it will only open on monitor 1, and I have to switch it manually. Other software does not show this behavior. I have tried switching off hardware acceleration, to no avail. Is there anything else I can do?

  • Flash causes Firefox to crash several times a day

    Flash causes Firefox to crash several times a day.
    My cash report is below. Can you help or advise of where I can go for assistance?
    Report ID Date Submitted
    acfa63f7-0c4b-4fac-a6d3-fc0a646403c2 12/12/2013 09:04
    8161f097-63ae-41b6-861d-958bcc327cb7 12/12/2013 08:13
    3388e919-422d-4ce0-8137-8d267731fa88 11/12/2013 17:52
    bp-cedb707f-a218-49e1-89a3-7a3bd2131211 11/12/2013 10:16
    38bbb23b-1dc9-481c-a41e-974eda12e83c 10/12/2013 11:02

    Try with Flash beta version
    *http://labs.adobe.com/downloads/flashplayer.html

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