Firefox crashes first time only. Afterwards, I can load and use it. I do not receive crash reports but have done all the recommended troubleshooting. Advice?
My Toshiba laptop is only a couple months old. I have checked to make sure everything is updated. Ever since I've installed Mozilla, it crashes when I open it. It will stay up for anywhere between 5 and 15 seconds before it crashes. When I open Mozilla after the crash, it works fine. I have tried all the suggested troubleshooting and am tired of waiting through that first crash to use the internet.
Also, I have next seen a Mozilla crash report window.
As I see, your problems might be derivated from a plug-in.
The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: ''This will cause you to lose any Extensions, Open websites, and some Preferences.''
To Reset Firefox do the following:
#Go to Firefox > Help > Troubleshooting Information.
#Click the "Reset Firefox" button.
#Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
#Firefox will open with all factory defaults applied.
Further information can be found in the [[Reset Firefox – easily fix most problems]] article.
Did this fix your problems? Please report back to us!
If that did not work, please give us crash report IDs so we can see what might have caused the problem. ''Remember: you should have first send Mozilla crash report information that we can check on databases before sending us any ID''
Please perform the following steps to give us a crash report ID that helps us find out more about the cause of the crash.
#Enter about:crashes in the Firefox location bar (that's where you enter your website names) and press Enter. You should now see a list of submitted crash reports.
#Copy the most recent 5 report IDs that you see in the crash report window and paste them into your forum response.
Thanks in advance for your help!
More information and further troubleshooting steps can be found in the [[Firefox crashes]] article.
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It's in every text-input app I use in my normal day.....most frustrating as you have to do a doublecheck especially in documents which do not have any special spellcheck system. I've done the cleanmymac, maintenance, cocktail, PRAM reset, Font Cache Smash fixes.....and still I'm dogged by this. Its almost as though the motherboard or some interface system is 'sleeping' longer than it should (if there are any input areas of the MBP which rest during short periods of inactivity) and then the initial keystrokes on the keyboard are somehow not registered and only 'kick in' once half of a new word's characters are already on the screen........grrrrr.
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I can connect my Iphone 6 and Ipad Air to my Bose Soundlink but not my IMac. I have tried all the usual solutions but nothing works. It has worked recently but not in the last week. Help
make sure it's not being connected to by any of the other two
one can only connect 1 device at the time and just by waking up sometimes a headset connects to a device
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I purchased Adobe Acrobat Pro XI for my iMac (Mavericks 10.9.4), downloaded it and have attempted to install it 10 or more times. I have done all the usual maintenance steps (repair permissions, repair disk, etc) and it still won't install. All goes well until the installer gets to "Running Package Scripts" then it stalls or hangs up and does not finish the installation. It runs and runs and runs. It never finishes. I wind up having to force quit the installer. Can anyone point me in the right direction?
Hi jtento ,
Kindly enable the Root Account for the MAC and then try the installation there (in the root account). Please find below the URL to enable the root account.
OS X Mavericks: Enable and disable the root user
Thanks,
Vikrantt Singh -
i cant connect to wifi but my laptop can and my other phones can.ived done all the recommendations in ipad support but still cant connect..what else shall i do?
Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
• Launch Settings app
• Tap on Wi-Fi
• Tap on the blue arrow of the Wi-Fi network that you connect to from the list
• In the window that opens, tap on the Renew Lease button
6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
~~~~~~~~~~~~~~~~~~~~~~~~~
Wi-Fi Fix for iOS 6
https://discussions.apple.com/thread/4823738?tstart=240
iOS 6 Wifi Problems/Fixes
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
How to Boost Your Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.h tm
Troubleshooting a Weak Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Sig nal.htm
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
Cheers, Tom -
Have done all the trouble shooting connection but my iPad still can not get wifi connection
i have done all the trouble shooting connection but mu iPAd still can not get wifi connection
Hi Jo,
Each router is a little different but here are the basics: login to the router using the administrator account, should have that info from the installer, and then you should find something like security settings, or it may be advanced security. There will be a setting to the effect of limiting access, or it may say allow Mac address authentication, or admit the Mac addresses in the table...if that is switched on, you can just switch it off and that will allow any wireless device to attach. If you want to keep it on, then you have to enter the Mac address for the device you want to use for access. In the case of the iPad, go to Settings > General > About > WiFi Address (another way of saying Mac address). Enter that very long sequence in the router's Mac address acceptance table and that should take care of things.
Using the Mac address does not change any of the email settings, just limits attaching to the router in the first place.
If you are already getting email, you must be attaching already so this should not be an issue. If you are having email issues, such as receive but not send, you may not have the outgoing server set correctly: Settings > Mail > Account > Outgoing server name (usually an SMTP server) and you may have to go to the advanced settings to enter the outgoing password (normally the same as the account/incoming password) and then check to see if SSL is ON or OFF...most common email services say to set to OFF. -
I have done all the above. I am in Germany using an iPad 2, trying to call an iPad 2 in the UK. My IPad goes through the call and then times out. I have been on the phone to the receiver at the time so know they had their iPad on.
What do you mean that you can't "call" an iPad in the UK?? That doesn't particularly make sense. You can email to an iPad or text them, but the iPad is not a phone, so how do you expect to "call" them??
Hope this helps -
i am trying to unlock my ipod, i have done all the steps, disconnected and held the home button but it keeps saying try again. how do i get it to unlock
Connect the iOS device to your computer and try to make a backup
iOS: How to back up
Then restore via iTunes. The iPod will be erased. Place the iOS device in Recovery Mode if necessary to allow the restore.
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload iTunes purchases by: -
My itune page does not open and I have done all the cheks like time zone exc. I am husing windows xp
My itune page do not open, i have done all the checks on my system like time zone exc. it does not even shows a error nr.
Sounds like it could be your computer and not Apple. Sounds like some registry issues and/or other underlying problems.
What are your computer specs? Year? Manufacturer? RAM? Processor (type & speed, # of cores), OS (32 bit? 64 bit? Professional? Standard?) -
After number two daughter "played with" this 'puter. I have lost all my long and well established bookmarksl The bookmark tab no longer displays a dropdown list of the web addresses trhat it always has done in the past. just a useless blank page with meaningles divisions.
I have tried to reinstall the bookmark by importing them from a previous HTML file and I have tried restoring them from a JSON file, both of which are up to date as of this morning.
Nor can I rebuild the data because I can no longer add any bookmarks
I have even uninstalled and reinstalled the latest version of Firefox. Still nothing. If this is a result of an automatic upgrade, the words "chocolate teapot" spring to mind.
If this is the work of number two daughter, then it is no Father Christmas this year unless you can restore my missing bookmarks to their previous glory, and quickly.
(The bookmarks are still in the HTML file and I could use them at a pinch. But why should I have to swop between two programmes when up until now they have worked perfectly?)Progress report - Curiouser and curiouser! I reloaded Firefox having completely cleared out previous(uninstalled and cleared our all registry references)
After reload I put the bookmarks HTML file in the Mozzilla folder and ran Firefox. After five or six seconds, it sprang into life complete with all the old bookmarks in place and all useable. I have since tried to add one more and now they have all vanished again!!!!!!!
So far I have followed all the suggestions in the Mozzilla "do this to repair the problem" pages on the web. Uninstalled and reinstalled three times, run various 'repair' programmes including the ones directly dowloaded from the Mozzilla website. Used the 'go back to previous saved data' option and reloadedm the data from a previously saved HTML programme. Done all this more than once, only to be back where I started with no bookmarks, and no SQLITE file nor folder found on any hard drive.
The 'puter is sitting behind a hard wired firewall (old computer acting as firewall) plus a good anti virus and firewall software programme running as well. I don't think I've been hacked but I am beginning to wonder. Twice is coincidence, more than three time sounds more like enemy action!
Strange that everything worked following the last reinstall, only to vanish again when I tried to add one more bookmark -
I have tried all of the recommended troubleshooting methods but none of them seem to work. This issue began despite no change being made to Firefox, or my computer; it just spontaneously stopped responding after launch.
Not only does Firefox stop responding, but it also prevents any other programs from being launched, and make already launched programs extremely slow. Furthermore, once it stops responding, it becomes impossible to get rid of; the only way is to log off, or restart the computer entirely.Do a malware check with several malware scanning programs on the Windows computer.
Please scan with all programs because each program detects different malware.
All these programs have free versions.
Make sure that you update each program to get the latest version of their databases before doing a scan.
*Malwarebytes' Anti-Malware:<br>http://www.malwarebytes.org/mbam.php
*AdwCleaner:<br>http://www.bleepingcomputer.com/download/adwcleaner/<br>http://www.softpedia.com/get/Antivirus/Removal-Tools/AdwCleaner.shtml
*SuperAntispyware:<br>http://www.superantispyware.com/
*Microsoft Safety Scanner:<br>http://www.microsoft.com/security/scanner/en-us/default.aspx
*Windows Defender:<br>http://windows.microsoft.com/en-us/windows/using-defender
*Spybot Search & Destroy:<br>http://www.safer-networking.org/en/index.html
*Kasperky Free Security Scan:<br>http://www.kaspersky.com/security-scan
You can also do a check for a rootkit infection with TDSSKiller.
*Anti-rootkit utility TDSSKiller:<br>http://support.kaspersky.com/5350?el=88446
See also:
*"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked
*https://support.mozilla.org/kb/troubleshoot-firefox-issues-caused-malware -
All of a sudden my ipad will not connect to our home wireless. I have reset the wireless settings, turned my ipad off and back on, turned off wireless and back on, basically have done all of the fixes suggested and still I cannot connect. My daughter cannot connect her iPod either, but my husbands laptop can and is connected to our wireless. The wireless is working and until two days ago I had no problems connecting.
Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
• Launch Settings app
• Tap on Wi-Fi
• Tap on the blue arrow of the Wi-Fi network that you connect to from the list
• In the window that opens, tap on the Renew Lease button
~~~~~~~~~~~~~~~~~~~~~~~~~
iOS 6 Wifi Problems/Fixes
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
Cheers, Tom -
Can't get iTunes to install have done all Apple recommend on their support
Hi Everyone,
I am new to these and forums generally. And this request is on behalf of my teenage daughter, whose mini ipod I am trying to sort out.
I have got a problem installing iTunes and I am really hoping that someone here can help, as Apple's support don't seem to know how to resolve it, so look at this as a challenge.
I have gone through the recommendations that apple have given me and other than the itunesinstall,exe file on my desktop, I don't seem to have anything to do with iTunes or Quicktime on my computer, but when I try to install iTunes I get the following message: The installer encountered errors before iTunes could be configured.
To try these operations at a later time, please run the installer again.
Can anyone please please help, I am at my wits end here and have spent weeks searching for a way to simply install iTunes, Apple haven't been very helpful at all and I don't know what to do next.
I hope to hear some positive suggestions. Thanks for reading.
HypnomanCoJeff,
No I can't install Quicktime either, each time I try to install it I get a message 'The older version of Quicktime cannot be removed. Contact your technical support group.'
I have gone through all the apple support pages and have removed every trace of Quicktime, from every part of my machine, yet it still says this every time.
I have also shut down all the other programs that run in the background, when I have tried to install both iTunes and Quicktime.
I just don't know what to do next, surely if apple don't have the ability to be able to sort this out, there is something wrong, but because my daughter's mini ipod is out of warranty (in fact prehistoric by todays standards) they aren't interested in helping.
I hope you can perform some kind of miracle here and she would love to be able to use it again.
Thanks -
Can access the National Lottery site on my husbands laptop but not on my laptop or a tablet ? Have tried all the suggestions on the replies to other people who have had this problem ??
Many site issues can be caused by corrupt cookies or cache.
* Clear the Cache and
* Remove Cookies<br> '''''Warning ! ! '' This will log you out of sites you're logged in to.'''
Type '''about:preferences'''<Enter> in the address bar.
* '''Cookies;''' Select '''Privacy.''' Under '''History,''' select Firefox will '''Use Custom Settings.''' Press the button on the right side called '''Show Cookies.''' Use the search bar to look for the site. Note; There may be more than one entry. Remove '''All''' of them.
* '''Cache;''' Select '''Advanced > Network.''' Across from '''Cached Web Content,''' Press '''Clear Now.'''
If there is still a problem,
'''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode]''' {web link}
While you are in safe mode;
Type '''about:preferences#advanced'''<Enter> in the address bar.
Under '''Advanced,''' Select '''General.'''
Look for and turn off '''Use Hardware Acceleration'''.
Poke around safe web sites. Are there any problems?
Then restart.
Last resort;
'''[https://support.mozilla.org/kb/Clear+Recent+History#w_how-do-i-remove-a-single-website-from-my-history Remove History For One Site]'''
Open the History Manager '''<Control><Shift> H.'''
In the search bar, enter the name of the site.
Right click on one of the listings and select '''Forget About This Site.'''
This should remove all information, including any passwords / settings. -
Can't play purchased songs even on an authorized computer. I have tried all the fixes with no help.
I just recently purchased a new computer running Windows 7 64 bit. I downloaded the latest edition of itunes, and transfered all of my old itunes purchases from my XP computer onto this new computer. The problem that I am having is that I am being prompted for my password everytime I try to play purchases on this new computer, even though I get a message telling me that this computer is already authorized to play purchases under this account. Whenever I try to play the song, I keep getting this same message everytime I enter my password. It also seems I am unable to deauthorize the machines that were authorized using one of the old accounts that I made purchases on in the past. When I go into my itunes account under the username and try to "deauthorize all computers" nothing happens, and it still tells me that I have 5 out of the available 5 computers authorized, even after I try to deauthorize all of them. I have mainly noticed the problem on the older songs that I purchased. Most of the recently purchased songs don't re-prompt me for my password when trying to play them. I have tried all the suggested fixes on the support webpage such as deleting the "SC" folder and changing the security slider settings, but the problem keeps coming up. Can anyone offer a suggestion on how to fix this problem and how to try again to deauthorize all computers and then reauthorize this particular new computer running Windows 7? Thanks for the help!
Michael
[email protected]
(859)624-9975Oh, and I checked here http://support.apple.com/kb/HT3939 and you are correct!
I do have an iPhone 3G not a 3GS.
So does that mean that I cannot get any later software than iOS 4.2?
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