Firefox crashes (hangs) while printing pdf (or xps)

Firefox crashes/hangs whenever I try to print pdf using Adobe Acrobat V9.5. I updated Acrobat to XI but the problem didn't go away. It crashes the same way when I try to print to xps as well.
I have to force close the browser and I see Acrobat (or XPS) conversion dialog stuck somewhere at middle afterwards.
I don't have problem printing to pdf from other applications including other browsers (Chrome and IE9). Uninstall/reinstall (complete removal including profile), reset, disabling all addons and extensions, none of these worked. Although the problem goes away when I use Firefox in safe mode. What could be the problem here? I tried disabling all addons and extensions without luck.
I saw similar problem in another thread (https://support.mozilla.org/en-US/questions/994052?esab=a&as=aaq) which says it got solved after updating to V29. But I have this problem at office where I use ESR release channel currently at V24.6.
Can anyone confirm that this is a Firefox bug and has been fixed in V29? If so I can wait until next month when ESR channel jumps to V31.
PS: I use Windows 7.
Thanks in advance for any suggestion or help.
Peace

''Peace712 wrote:''
Although the problem goes away when I use Firefox in safe mode. What could be the problem here?
Try toggling the status of hardware acceleration under Options → Advanced → General, then restart Firefox.
* [[Advanced settings for accessibility, browsing, system defaults, network, updates, and encryption|Advanced settings for… hardware acceleration]]
If there's no problem in Safe Mode, that suggests an issue with an add-on, a preference or a file in the profile, or hardware acceleration. Since you've already ruled out the other two, hardware acceleration is all that's left to try.
* [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]]
''Peace712 wrote:''
Can anyone confirm that this is a Firefox bug and has been fixed in V29?
For me, Firefox will simply not print to XPS, though Internet Explorer doesn't have any trouble. Others have reported hanging when text is pasted into the "Save As" dialog. I haven't seen any reports of crashes, though that may be specific to the older version of Firefox you're using.
''Feel free to vote for the report to keep track of any progress, but please don't post comments unless you have technical information to add. See [https://bugzilla.mozilla.org/page.cgi?id=etiquette.html the Bugzilla etiquette page] for details.''
* [https://bugzilla.mozilla.org/show_bug.cgi?id=1026409 Bug 1026409] - Can't print to XPS - Printer Error - An error occurred while printing
* [https://bugzilla.mozilla.org/show_bug.cgi?id=850160 Bug 850160] - Hang when pasting into XPS printer "save as" dialog
As for printing to PDF, I can't turn up any confirmed bug reports.
* [https://bugzilla.mozilla.org/show_bug.cgi?id=875691 Bug 875691] - FireFox 29.0 Still Does Not Work Correctly with the Adobe Acrobat 10.1.9 PDF Printer Driver
I use Doro PDF Writer, which works fine.
* http://thesz.diecru.eu/content/doro.php

Similar Messages

HP Laserjet 4250 - While Printing PDFs with Watermark, Prints images as scrambled

Hi,
I am using HP Laserjet 4250 printer. While Printing PDFs with Watermark, the printer prints images as scrambled. It prints the part of the image as scrambled which is overlapped by the Watermark. The other part of the image is printed fine. When seen on the screen, it shows up the image with the watermark properly. Could you please suggest how to arrive at a solution for this problem. Thanks in advance.

Hi @Sebastian43
I suspect your question would be better answered in the HP Enterprise Business Community, as the HP LaserJet 6L is a commercial model.
My technical expertise is with consumer products and software, I am sure the commercial folks would be happy to help if you re-post your question for them to answer. The HP Enterprise Business Community is an HP Forum designed for the Commercial and Enterprise customers to help one another. I am sure you will find some HP folks there to help too.
Click here to view the Printing and Digital Imaging. When the page opens you will see the option to 'Log in' or 'Register Now' on the right. The commercial forums are separate from the consumer boards, thus you will need to register if you don't already have a commercial account.
You may find the HP LaserJet 6Lse Printer support page helpful while you wait for somebody in the commercial Forum to respond to your inquiry.
Best of luck.
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

Firefox 15 freezes on printing PDF to Adobe PDF Creator printer

I just installed Firefox 15.0.1 on WIndows XP SP2. Also installed NoScript 2.5.5 and DownloadHelper 4.9.9, current Flash plugin and Shockwave.
The browser seems to print fine to all my physical printers. But when I attempt to print to the Adobe PDF printer driver, Firefox freezes. Windows XP's spooler reports that a job is being spooled to the queue but it seems Firefox never opens up the PDF WIndows File dialog to create and save the file. I must force-close Firefox from the Task Manager, it is frozen solid.
Upon force-close, Windows reports that a print job was sent to the Adobe PDF printer (I turned on notifications).
I have attempted running Firefox in Safe Mode. I have attempted to reset printer in about:config; I have removed all printer lines in prefs.js. I have disabled both plugins (the only 2 enabled when running in standard mode), I have checked Page Setup specs.
I have no crash ID as I must force-close the program in order to get out of it, it never recovers.
It seems from here that Firefox is failing to open up the File dialog for the PDF, and therefore it simply hangs waiting for the PDF driver to unlock it and return focus.
Any help would be appreciated! I am using the same version of the PDF converter driver on another machine, also running WIndows XP SP2, running Firefox 3.6, and it gives me no problems whatsoever.

In some versions of Acrobat, there are two printers created. If you have one named "Distiller" could you try printing to that one?
You also could reset the printing preferences stored by Firefox.
(1) In a new tab, type or paste '''about:config''' in the address bar and press Enter. Click the button promising to be careful.
(2) In the filter box, type or paste '''printer''' and pause while the list is filtered
(3) Right-click '''print.print_printer''' and choose Reset. You can reset your Adobe PDF printer-specific settings as well, which will take many clicks....
Any luck?

Safari & Firefox crash when I print twice

I can print one web page, but whenever I try to print again they crash. This happened with safari so I switched to firefox and it happens there too. I have seen that others have this problem too, but I haven't found any solutions posted. Any ideas?

I'm guessing it's a buggy print driver, but I need a few more details please...
What brand and model of printer are you trying to print to?
Locally attached (USB) or Network or WiFi or ???
What printer driver are you using? Is it the original driver that came with the printer?
Have you checked the printer manufacturer's website for an updated printer driver?
Have you reported the problem to Apple when the 'Crash Reporter' pops up after Safari or Firefox crash?
Do you have problems printing only one web page, or is it a problem with EVERY web page.
Do you notice other symptoms or problems (other applications slow down, fan starts running) when printing?
Have you clicked the printer icon to monitor the progress of the print job while it is printing the first time?
Are there un-printed jobs accumulating in the print queue?
Sorry to ask so many questions, but it might help me and others in the forum diagnose the issue further.

Slow system while printing PDF's

when printing PDF's to any of several printers (letter or tabloid sizes)the system response slows to an unbearable crawl lots of spinning beach balls come and go. the only system function that does not appear to be affected is the mouse movement, mouse clicks however are affected. I can't even change windows let alone apps without multiple minutes of delayed reactions. I used activity monitor to find "PrintJobMgr" seems to be using up to 100% of cpu resources and over 1GB of virtual memory at some times during the print process. I understand that PDF's are slow to print but that is not my problem as the print speed seems okay, just while printing I can't do anything else.
Can anyone help or have same experience?

What happens if you drag several PDFs right to the Printer's Icon or Printers Window without using Acrobat?
At this point I think you should get Applejack...
http://www.versiontracker.com/dyn/moreinfo/macosx/19596
After installing, reboot holding down CMD+s, (+s), then when the DOS like prompt shows, type in...
applejack AUTO
Then let it do all 5 of it's things.
At least it'll eliminate some questions if it doesn't fix it.
The 5 things it does are...
Correct any Disk problems.
Repair Permissions.
Clear out Cache Files.
Repair/check several plist files.
Dump the VM files for a fresh start.
First reboot will be slower, sometimes 2 or 3 restarts will be required for full benefit... my guess is files relying upon other files relying upon other files!
Disconnect the USB cable from any UPS so the system doesn't shut down in the middle of the process.

Error while printing (PDF) large BI reports

Hello,
We use ADS to print our BI reports from the portal. For small reports (10-20 pages) this works fine, but for very large ones (>100 pages) we get the error "Error while generating PDF" on the screen (after a considerable amount of time). In the defaulttrace, I can see this error:
Exception thrown: com.sap.ip.bi.base.exception.BIBaseRuntimeException: EXPORT XFA exception when calling the PDF object after 261430 msec
com.sap.ip.bi.base.exception.BIBaseRuntimeException: EXPORT XFA exception when calling the PDF object after 261430 msec
     at com.sap.ip.bi.export.xfa.impl.Document.writePxxToByte(Document.java:687)
     at com.sap.ip.bi.export.xfa.impl.Document.writePdfToByte(Document.java:709)
     at com.sap.ip.bi.export.xfa.impl.PDFConverter.getBinaryContent(PDFConverter.java:160)
     at com.sap.ip.bi.export.impl.ExportController.getBinaryContent(ExportController.java:863)
     at com.sap.ip.bi.export.controller.ExportResult.getExportResult(ExportResult.java:103)
     at com.sap.ip.bi.export.controller.ExportResult.createExport(ExportResult.java:73)
I've checked the timeout settings for IRJ services (500 seconds) and the timeout settings for web service clients (900 seconds). This should not be the problem.
Does anybody have a suggestion as to how to solve this?
Kind regards, Wilbert

Some additional information:
In the defaulttrace, I can see this:
Service XMLFormService: Native process (PID=15892) E:\usr\sap\PEP\JC00\j2ee\os_libs\adssap\XMLFormService\bin\XMLForm.exe terminated abnormally with error code 128
Processing exception during a "Render" operation.
Request start time: Fri Mar 06 10:11:55 CET 2009
com.adobe.ProcessingException: XMLFM Exception during render: org.omg.CORBA.COMM_FAILURE
Exception while connecting to <SERVER-IP>:3533
java.net.ConnectException: Connection refused: connect
at java.net.PlainSocketImpl.socketConnect(Native Method

Getting error while printing PDF from ABAP Report

hi everyone,
I am trying to print PDF form from a report. But the output i get is an error msg on the Paper
ERROR: limitcheck
OFFENDING COMMAND: PDF Parser: Damaged PDF file, failed reading trailer STACK:
thanks.

Some additional information:
In the defaulttrace, I can see this:
Service XMLFormService: Native process (PID=15892) E:\usr\sap\PEP\JC00\j2ee\os_libs\adssap\XMLFormService\bin\XMLForm.exe terminated abnormally with error code 128
Processing exception during a "Render" operation.
Request start time: Fri Mar 06 10:11:55 CET 2009
com.adobe.ProcessingException: XMLFM Exception during render: org.omg.CORBA.COMM_FAILURE
Exception while connecting to <SERVER-IP>:3533
java.net.ConnectException: Connection refused: connect
at java.net.PlainSocketImpl.socketConnect(Native Method

Reports Builder 10g hanging while printing

Hi all,
We have a printing issue with our Reports Builder 10g. When I run a report, select FILE and PRINT and click o.k, Reports Builder hangs where it trys to format page one. Any suggestions?
Thanks,
Mike

Strange, my ReportBuilder works with File/Print but hangs when printing from the print icon.
ReportBuilder is not a robust product. It hangs and crashes frequently. Little has been done to correct. Except for the auto-save/crash-recovery feature - that is a job saving addition to the product.
That said, lots-o-features get added from one release to the next, but precious little attention seems to be given to improving stability.

Cs5 InDesign crashing when exporting print pdf and markup file?

We just did our upgrade yesterday from cs4 to cs5. Two things that I have discovered so far that I haven’t been able to figure out.
I need to create a pdf from a file...I go to export — print pdf — this QUITS (if I do the interactive pdf it works okay but I need a print ready one. I had to print a postscript file — then distill it in acrobat — so far, knock on wood that works but is time consuming.
I tried to export a — InDesign MarkUp file (imdl), the new interchange to go from 5 to 4 — I was thinking okay...I will just take the cs5 file back to cs4 and make the pdf there but when making the imdl file to open in cs4 I also crash.
any help would be appreciated!

I had a major problem with exporting CS5 Indesign interactive PDF doc (270pgs) it would crash reasonbly consistently, other times behave OK? After many hours reading forums, and Adobe help desk I found my own work-around which I want to share (as I couldn't believe it was so simple and worked!)
OK..so the doc has navigation buttons and hyperlinks all the way through....I Exported half the doc. Then the other half. Then I combined in Acrobat.
There it is....simple and boy am I happy now!!

Firefox crashes frequently while using facebook,youtube,etc

I am using firefox 30 and my firefox crashes frequently when i use facebook,while watching youtube videos,closing a high-loaded tabs,etc and also shows "plugin-container.exe has encountered a problem and must close." and another problem is that while watching youtube or using fb plug-container.exe and firefox.exe both uses about 500MB of my RAM and currently I have only 1.5GB RAM which makes pc working slower. I had recently disabled hardware acceleration but the crashing problem still there.
Please provide me a Fix.

here are the latest crash reports::
bp-2b54d445-7cbc-451a-abff-bc23e2140701
bp-a25606a6-88f8-4884-ab25-1a8ea2140701
bp-44e89a40-155a-44df-b743-f53f92140701
bp-abb30fef-bbc6-4d00-b876-32a582140701
bp-79783566-1c95-40a2-89ab-305512140701
bp-671a6175-5cd7-40fb-a0f1-8fbaf2140701
bp-271586f6-6abd-4ea5-b1ce-6fd962140701

Preview crashed while printing PDF, now can't get rid of PDF.

Hello, I need some help. The other day, I was making a PDF out of individual images in Preview, and while I was 'printing'/saving it as a PDF, I noticed that it was taking an abnormally long time. Preview then crashed. I tried to open the PDF, which I had saved to my Desktop, but I got (and still get) this error:
+Couldn’t open the file. It may be corrupt or a file format that Preview doesn’t recognize.+
I tried to delete it, so that I could start over again without having the same named file on my desktop, but when I empty the trash, I get the following error:
+The operation cannot be completed because the item "Acts 7.pdf" is in use.+
I would like to get rid of this thing, and make a new file once I redownload the images. Any assistance in deleting this, or at least finding out why it won't open, would be appreciated. Thank you!

If you tap on the PDF you should get a Done button appear at the top left of the screen

Preview is crashing while printing PDF

I am trying to print to PDF and each time I get the same message:
Preview quit unexpectedly.
Someone please help!

My issue is resolved.
I did the following:
1. Removed my printer.
2. Rebooted (did not automatically open applications after reboot)
3. Opened Preview and tried to Print-to-PDF. Unfortunately it still crashed.
4. Restarted Preview and tried to Export a file to PDF (this worked).
5. Then tried Print-to-PDF, and it worked!
Happy me

Why does firefox crash when I print twice?

When printing any webpage from firefox, if I cancel the print command and try to print again, it crashes, and sometimes it crashes on the first attempt. I tried everything suggested on Mozilla troubleshooting website, and finally removed every firefox/mozilla file and re-installed new version of Firefox, but new version still has the same problem. Found other users online with same or similar issue, but no real solutions yet. Using Canon MX700 printer. Could it be a printer plugin? Any help appreciated

Check your print queue in your system preferences and make sure it is not jammed up with prior
print jobs that have not gone thru. After that I would shut the computer down, restart it by holding down the power button until your hear a long tone. If that does not work make sure your reinstall the print drivers that came with your Canon printer. Check the printer setting in the system prefs and make sure all settings are correct.
PS - keep in mind that sometimes PDF files and other files can become corrupt which will cause print hangs also!

Preview hangs while viewing PDF (44MByte)

I have a pdf file that always hangs in preview.
Preview often freezes while viewing this pdf file. You can see the spinning rainbow wheel for a good 10 seconds before it resumes working again.
After page 130 or 140 it is really bad. Scrolling not possible.
Link:
http://assets.denoneu.com/DocumentMaster/DE/AVR-4520E2_DEU_CD-ROM_v00.pdf
iMac, quad core i5, 2,7Ghz, 4GB RAM. OS X 10.8.5

I get the same result as you in Preview and in Adobe Reader, I also tried the file in NitroPDF on a Windows machine with the same result.
From these results I suspect a bad file.

Hangs while printing in OS X

Everything is running up-to-date. Yep, i restarted the computer, and the printer, and deleted and reinstalled reader (although some settings appeared unchanged).
When i try to print from reader or the safari plug-in, the application hangs for a minute or two, then the job shows up in the printer dialogue box (the one that appears in the dock) and says it is 'printing' although nothing happens. Other applications can still print normally, so it's not the printer. This worked fine just the other day (in reader) and I can't think of any reason why it would be working differently since then.
Thoughts?

Yeah specifically when I went to print with the reinstalled version of Reader, the print settings were the same as I had been using before, which were definitely not the default ones. The process seems to stall out at the "connecting to printer" stage in the (separate) printer dialogue that appears in dock.
Any ideas? I can print from other applications obviously, but I'm trying to print a pdf as a booklet, which I don't have anything else that can do that.

Firefox crashes (hangs) while printing pdf (or xps)

Similar Messages

Maybe you are looking for