Firefox crashes immediately

Firefox crashes immediately upon startup. I can't even get the navigation bar. This is the code I receive from the crash report:
Process: firefox [2304]
Path: /Applications/Firefox.app/Contents/MacOS/firefox
Identifier: org.mozilla.firefox
Version: 25.0 (2513.10.22)
Code Type: X86-64 (Native)
Parent Process: launchd [109]
Date/Time: 2013-10-26 16:37:07.813 -0500
OS Version: Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report: 1102828 sec
Crashes Since Last Report: 7
Per-App Crashes Since Last Report: 4
Anonymous UUID: 8175E2F9-BC90-40D2-9B0C-F4696F517A1F
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: 0x000000000000000a, 0x000000010063a000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Hello,
'''Try Firefox Safe Mode''' to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.
''(If you're not using it, switch to the Default theme.)''
* On Windows you can open Firefox 4.0+ in Safe Mode by holding the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
* On Mac you can open Firefox 4.0+ in Safe Mode by holding the '''option''' key while starting Firefox.
* On Linux you can open Firefox 4.0+ in Safe Mode by quitting Firefox and then going to your Terminal and running: firefox -safe-mode (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)
* Or open the Help menu and click on the '''Restart with Add-ons Disabled...''' menu item while Firefox is running.
[[Image:FirefoxSafeMode|width=520]]
''Once you get the pop-up, just select "'Start in Safe Mode"''
[[Image:Safe Mode Fx 15 - Win]]
'''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one. Please follow the [[Troubleshooting extensions and themes]] article for that.
''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
''When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.''
Thank you.

Similar Messages

Firefox crashes immediately upon opening though I can run it in safe mode

I recently performed a system restore which took my computer back to 2/27/11. I found that after this I was unable to open firefox, the program crashed immediately. I have been able to run it in safe mode. I tried uninstalling and reinstalling the program but it has not helped. I have windows 7 and an Acer Aspire computer.
Thanks!

Create a new profile as a test to check if your current profile is causing the problems.
See "Basic Troubleshooting: Make a new profile":
* https://support.mozilla.com/kb/Basic+Troubleshooting#w_8-make-a-new-profile
There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.
If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.
See:
* http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox
See:
* http://kb.mozillazine.org/Firefox_crashes
* https://support.mozilla.com/kb/Firefox+crashes
If you have submitted Breakpad crash reports then post the IDs of one or more Breakpad crash reports (bp-xxxxxxxx-xxxxxxxxx-xxxx-xxxxxxxxxxxx). You can find the IDs of the submitted crash reports on the about:crashes page. You can open the about:crashes page via the location bar, like you open a website.
See:
* http://kb.mozillazine.org/Breakpad (Mozilla Crash Reporter)
* https://support.mozilla.com/kb/Mozilla+Crash+Reporter
* https://developer.mozilla.org/en/How_to_get_a_stacktrace_for_a_bug_report

Firefox crashes immediately when I click on the icon

On 9/21/2011 firefox worked fine. On 9/22/2011 when I clicked on the firefox icon I immediately got the mozilla crash report. In firefox help, under firefox crashes I have followed the steps listed:
Update Firefox
Update your plugins
Update Windows
Update your drivers
Update your Internet Security software
Check for viruses or spyware
Check to see if the crash happens in safe mode
The crash still happens in Safe Mode
The crash doesn't happen in Safe Mode
Get help fixing this crash
None of these steps have helped.
Firefox does crash in safe mode.

There are quite a few reports with that crash signature:
*[[https://crash-stats.mozilla.com/report/index/9a19ac34-b249-4e91-b5e3-2a6352110923 Crash Reports in nsSimpleURI::SchemeIs(char const*, int*)]]
Look like a problem with running JavaScript.
Does it happen on specific pages?
Does it help if you disable the JavaScript JIT compiler temporarily as a test?
Try to set these two prefs to false on the about:config page to disable the JavaScript JIT compiler for scripts on web pages.
javascript.options.methodjit.content
javascript.options.tracejit.content
If you still see the crashes then do the same with these two for Chrome content (browser and extensions):
javascript.options.methodjit.chrome
javascript.options.tracejit.chrome
To open the about:config page, type about:config in the location (address) bar and press the "Enter" key, just like you type the url of a website to open a website. 
If you see a warning then you can confirm that you want to access that page. 
*Use the Filter bar at to top of the about:config page to locate a preference more easily.
*Preferences that have been modified show as bold (user set).
*Preferences can be reset to the default or changed via the right-click context menu.

FireFox crashes immediately without opening on several users PCs since last week, how do I resolve?

Hi
we have several users using Firefox (varies from v15 to v19) in Windows XP SP3, who have started experiencing Firefox crashes before the app actually starts. Here are a selection of crash IDs:
bp-02dd0e2b-fc51-42e6-94d3-e54a62130320
bp-6a57380e-6fc4-467d-9c4a-f95c52130320
bp-6675d337-0d25-4263-afed-4ba5e2130320
bp-a64a4507-d3e1-44a1-8958-5025e2130320
I've tried uninstalling (including manually deleting the user profile), restarting and reinstalling. The crash occurs no mater who's logged in and in safe mode as well.
Any ideas?

Check for malware also.
Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.
You can try these free programs to scan for malware, which work with your existing antivirus software:
* [http://www.microsoft.com/security/scanner/default.aspx Microsoft Safety Scanner]
* [http://www.malwarebytes.org/products/malwarebytes_free/ MalwareBytes' Anti-Malware]
* [http://support.kaspersky.com/faq/?qid=208283363 TDSSKiller - AntiRootkit Utility]
[http://windows.microsoft.com/MSE Microsoft Security Essentials] is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.
Further information can be found in the [[Troubleshoot Firefox issues caused by malware]] article.
Did this fix your problems? Please report back to us!

Firefox crashes immediately after program startup

Tonight Firefox crashed after trying to open a new tab. Since that initial crash, I have not been able to open Firefox without it crashing within 5 seconds of startup.
I opened the program in safe mode, disabling add-ons and it still crashed. After that I updated to the latest version, (I believe) 7.0 for Mac OS X. After the update I tried opening FF but experienced the same result.
I have not tried uninstalling and re-installing, but I would hate to lose all of my bookmarks.
Any help with this issue is greatly appreciated, as I am currently stuck using Safari in the meantime, which is just.... inadequate :)

-> '''Is my Firefox problem a result of MALWARE ??'''
* Popups Not Blocked - http://kb.mozillazine.org/Popups_not_blocked
-> Do a MALWARE check with these Malware Scanning programs. You need to scan with all programs because each program detects different malware. Make sure that you UPDATE each program to get the latest version of their Databases before doing a Scan. Also, Close All other Applications (softwares) before Starting to Run Scans.
* Malwarebytes' Anti-Malware - http://www.malwarebytes.org/mbam.php
* SuperAntispyware - http://www.superantispyware.com/
* Windows Defender Home Page - http://www.microsoft.com/windows/products/winfamily/defender/default.mspx
* Spybot Search & Destroy - http://www.safer-networking.org/en/index.html
* Ad-Aware Free Internet Security - http://www.lavasoft.com/products/ad_aware_free.php
Check and tell if its working.

Firefox crashes immediately upon opening, even in safe mode

Completely uninstalled and reinstalled twice. There's no add-ons or any extras whatsoever installed.

Create a new profile as a test to check if your current profile is causing the problems.
See "Basic Troubleshooting: Make a new profile":
* https://support.mozilla.com/kb/Basic+Troubleshooting#w_8-make-a-new-profile
There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.
If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.
See:
* http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox
See:
* http://kb.mozillazine.org/Firefox_crashes
* https://support.mozilla.com/kb/Firefox+crashes
If you have submitted Breakpad crash reports then post the IDs of one or more Breakpad crash reports (bp-xxxxxxxx-xxxxxxxxx-xxxx-xxxxxxxxxxxx). You can find the IDs of the submitted crash reports on the about:crashes page. You can open the about:crashes page via the location bar, like you open a website.
See:
* http://kb.mozillazine.org/Breakpad (Mozilla Crash Reporter)
* https://support.mozilla.com/kb/Mozilla+Crash+Reporter
* https://developer.mozilla.org/en/How_to_get_a_stacktrace_for_a_bug_report

I cannot upload an attachment to an email in firefox 3.6, firefox crashes immediately

Mac OS 10.4.1
I was originally using Firefox 3.0 with no problems.
I wanted to try the Adblocker, so I updated to 3.6 as directed. Loaded Adblocker. Firefox then requested I upgrade Adobe Flash, which I did. Both browsers immediately shut down if I try to attach a file to an email. I have tried reinstalling 3.0, reinstalling 3.6, reinstalling Adobe Flash... I removed Adblocker (I think)...
There is no crash signature, Firefox closes completely leaving a clean screen.

IT had nothing to do with Firefox. The problem is all Yahoo:
BrowserPlus is a Yahoo addition to facilitate attachment placement in Yahoo Mail. As you've discovered, it is not compatible with Safari 5/64 bit. If you want to return to 64 bit, then uninstall BrowserPlus via System Preferences in the Apple Menu. After you click on BrowserPlus, at the far right you'll find the uninstall option.
Found this at :http://discussions.apple.com/thread.jspa?messageID=11644348
As soon as I disabled Browser Plus, attachments worked immediately...

Firefox crashes immediately on startup

Hey guys, I'm not much of a computer expert, but I've always been impressed by the answers on these forums so I'm hoping you might be able to help me out.
I'm unable to open Firefox -- any version of it -- on my MacBook Pro (Mac OS 10.5.5). Starting Firefox 3.0.3 immediately results in Crash Reporter coming up, usually within 4 or 5 seconds. I've tried a number of things to fix it, including reinstalling Firefox 3.0.3, as well as trying 2.0.17. It continues to crash.
I've deleted the .plist file and tried other ideas I've found online (repairing permissions with Disk Utility, creating a new Firefox profile, etc.). Any potential fixes that involve actually opening Firefox are difficult because it crashes so quickly.
This is immensely frustrating, as I need to run a Firefox add-on for my job. Any help would be greatly appreciated. I'm willing to try anything!

Here's the report that comes up when Firefox 2.0.0.17 crashes. My previous post was a report from a crash of 3.0.3.
It's long:
Process: firefox-bin [564]
Path: /Volumes/Firefox/Firefox.app/Contents/MacOS/firefox-bin
Identifier: org.mozilla.firefox
Version: 2.0.0.17 (2.0.0.17)
Code Type: X86 (Native)
Parent Process: launchd [1]
Date/Time: 2008-10-05 14:27:21.498 -0500
OS Version: Mac OS X 10.5.5 (9F33)
Report Version: 6
Exception Type: EXCBADACCESS (SIGBUS)
Exception Codes: 0x000000000000000a, 0x000000000fded000
Crashed Thread: 0
Thread 0 Crashed:
0 libSystem.B.dylib 0xffff0884 __memcpy + 228
1 ...ple.ApplicationServices.ATS 0x93a288fe AnnexFileReadTableBytesByIndex + 256
2 ...ple.ApplicationServices.ATS 0x93a250bd ReadAuxTableBytes + 69
3 ...ple.ApplicationServices.ATS 0x93a1a171 _eFOReadTableBytes + 385
4 ...ple.ApplicationServices.ATS 0x93a19fc8 _eFOGetFontTable + 116
5 ...ple.ApplicationServices.ATS 0x93a19f3d FOGetFontTable + 97
6 com.apple.QD 0x93e7078f FMGetFontTable + 85
7 org.mozilla.firefox 0x005e68a1 nsMacUnicodeFontInfo::HasGlyphFor(unsigned short) + 591
8 org.mozilla.firefox 0x003ec74a nsUnicodeRenderingToolkit::ATSUIFallbackGetDimensions(unsigned short const*, nsTextDimensions&, short, short, int, int, unsigned int) + 700
9 org.mozilla.firefox 0x003f0283 nsUnicodeRenderingToolkit::GetTextSegmentDimensions(unsigned short const*, unsigned int, short, nsUnicodeFontMappingMac&, nsTextDimensions&) + 753
10 org.mozilla.firefox 0x003f0542 nsUnicodeRenderingToolkit::GetTextDimensions(unsigned short const*, unsigned int, nsTextDimensions&, int*) + 158
11 org.mozilla.firefox 0x003eb135 nsRenderingContextImpl::GetTextDimensions(unsigned short const*, unsigned int, nsTextDimensions&, int*) + 287
12 org.mozilla.firefox 0x0060f5c5 nsTextFrame::MeasureText(nsPresContext*, nsHTMLReflowState const&, nsTextTransformer&, nsILineBreaker*, nsTextFrame::TextStyle&, nsTextFrame::TextReflowData&) + 2727
13 org.mozilla.firefox 0x00611584 nsTextFrame::MeasureText(nsPresContext*, nsHTMLReflowState const&, nsTextTransformer&, nsILineBreaker*, nsTextFrame::TextStyle&, nsTextFrame::TextReflowData&) + 10854
14 org.mozilla.firefox 0x00776e80 nsLineLayout::ReflowFrame(nsIFrame*, unsigned int&, nsHTMLReflowMetrics*, int&) + 810
15 org.mozilla.firefox 0x005f80cb nsBlockFrame::ReflowInlineFrame(nsBlockReflowState&, nsLineLayout&, nsLineList_iterator, nsIFrame*, unsigned char*) + 117
16 org.mozilla.firefox 0x005f87e7 nsBlockFrame::DoReflowInlineFrames(nsBlockReflowState&, nsLineLayout&, nsLineList_iterator, int*, unsigned char*, int, int, int) + 727
17 org.mozilla.firefox 0x005f8a0a nsBlockFrame::ReflowInlineFrames(nsBlockReflowState&, nsLineList_iterator, int, int*, int, int) + 178
18 org.mozilla.firefox 0x005f8c30 nsBlockFrame::ReflowLine(nsBlockReflowState&, nsLineList_iterator, int, int*, int) + 466
19 org.mozilla.firefox 0x005f91c2 nsBlockFrame::ReflowDirtyLines(nsBlockReflowState&, int) + 496
20 org.mozilla.firefox 0x005fa42b nsBlockFrame::ComputeFinalSize(nsHTMLReflowState const&, nsBlockReflowState&, nsHTMLReflowMetrics&) + 2609
21 org.mozilla.firefox 0x0077b7aa nsBlockReflowContext::ReflowBlock(nsRect const&, int, nsCollapsingMargin&, int, int, nsMargin&, nsHTMLReflowState&, unsigned int&) + 566
22 org.mozilla.firefox 0x005f7562 nsBlockFrame::ReflowBlockFrame(nsBlockReflowState&, nsLineList_iterator, int*) + 414
23 org.mozilla.firefox 0x005f8ae4 nsBlockFrame::ReflowLine(nsBlockReflowState&, nsLineList_iterator, int, int*, int) + 134
24 org.mozilla.firefox 0x005f91c2 nsBlockFrame::ReflowDirtyLines(nsBlockReflowState&, int) + 496
25 org.mozilla.firefox 0x005fa42b nsBlockFrame::ComputeFinalSize(nsHTMLReflowState const&, nsBlockReflowState&, nsHTMLReflowMetrics&) + 2609
26 org.mozilla.firefox 0x0077b7aa nsBlockReflowContext::ReflowBlock(nsRect const&, int, nsCollapsingMargin&, int, int, nsMargin&, nsHTMLReflowState&, unsigned int&) + 566
27 org.mozilla.firefox 0x005f7562 nsBlockFrame::ReflowBlockFrame(nsBlockReflowState&, nsLineList_iterator, int*) + 414
28 org.mozilla.firefox 0x005f8ae4 nsBlockFrame::ReflowLine(nsBlockReflowState&, nsLineList_iterator, int, int*, int) + 134
29 org.mozilla.firefox 0x005f91c2 nsBlockFrame::ReflowDirtyLines(nsBlockReflowState&, int) + 496
30 org.mozilla.firefox 0x005fa42b nsBlockFrame::ComputeFinalSize(nsHTMLReflowState const&, nsBlockReflowState&, nsHTMLReflowMetrics&) + 2609
31 org.mozilla.firefox 0x0042da4c nsContainerFrame::ReflowChild(nsIFrame*, nsPresContext*, nsHTMLReflowMetrics&, nsHTMLReflowState const&, int, int, unsigned int, unsigned int&) + 94
32 org.mozilla.firefox 0x00660ae6 nsHTMLScrollFrame::ReflowScrolledFrame(ScrollReflowState const&, int, int, nsHTMLReflowMetrics*, int) + 288
33 org.mozilla.firefox 0x00660cbc nsHTMLScrollFrame::ReflowContents(ScrollReflowState*, nsHTMLReflowMetrics const&) + 260
34 org.mozilla.firefox 0x0066284a nsXULScrollFrame::Layout(nsBoxLayoutState&) + 1752
35 org.mozilla.firefox 0x0077b7aa nsBlockReflowContext::ReflowBlock(nsRect const&, int, nsCollapsingMargin&, int, int, nsMargin&, nsHTMLReflowState&, unsigned int&) + 566
36 org.mozilla.firefox 0x005f7562 nsBlockFrame::ReflowBlockFrame(nsBlockReflowState&, nsLineList_iterator, int*) + 414
37 org.mozilla.firefox 0x005f8ae4 nsBlockFrame::ReflowLine(nsBlockReflowState&, nsLineList_iterator, int, int*, int) + 134
38 org.mozilla.firefox 0x005f91c2 nsBlockFrame::ReflowDirtyLines(nsBlockReflowState&, int) + 496
39 org.mozilla.firefox 0x005fa42b nsBlockFrame::ComputeFinalSize(nsHTMLReflowState const&, nsBlockReflowState&, nsHTMLReflowMetrics&) + 2609
40 org.mozilla.firefox 0x0042da4c nsContainerFrame::ReflowChild(nsIFrame*, nsPresContext*, nsHTMLReflowMetrics&, nsHTMLReflowState const&, int, int, unsigned int, unsigned int&) + 94
41 org.mozilla.firefox 0x00660ae6 nsHTMLScrollFrame::ReflowScrolledFrame(ScrollReflowState const&, int, int, nsHTMLReflowMetrics*, int) + 288
42 org.mozilla.firefox 0x00660cbc nsHTMLScrollFrame::ReflowContents(ScrollReflowState*, nsHTMLReflowMetrics const&) + 260
43 org.mozilla.firefox 0x0066284a nsXULScrollFrame::Layout(nsBoxLayoutState&) + 1752
44 org.mozilla.firefox 0x0077b7aa nsBlockReflowContext::ReflowBlock(nsRect const&, int, nsCollapsingMargin&, int, int, nsMargin&, nsHTMLReflowState&, unsigned int&) + 566
45 org.mozilla.firefox 0x005f7562 nsBlockFrame::ReflowBlockFrame(nsBlockReflowState&, nsLineList_iterator, int*) + 414
46 org.mozilla.firefox 0x005f8ae4 nsBlockFrame::ReflowLine(nsBlockReflowState&, nsLineList_iterator, int, int*, int) + 134
47 org.mozilla.firefox 0x005f91c2 nsBlockFrame::ReflowDirtyLines(nsBlockReflowState&, int) + 496
48 org.mozilla.firefox 0x005fa42b nsBlockFrame::ComputeFinalSize(nsHTMLReflowState const&, nsBlockReflowState&, nsHTMLReflowMetrics&) + 2609
49 org.mozilla.firefox 0x0077b7aa nsBlockReflowContext::ReflowBlock(nsRect const&, int, nsCollapsingMargin&, int, int, nsMargin&, nsHTMLReflowState&, unsigned int&) + 566
50 org.mozilla.firefox 0x005f7562 nsBlockFrame::ReflowBlockFrame(nsBlockReflowState&, nsLineList_iterator, int*) + 414
51 org.mozilla.firefox 0x005f8ae4 nsBlockFrame::ReflowLine(nsBlockReflowState&, nsLineList_iterator, int, int*, int) + 134
52 org.mozilla.firefox 0x005f91c2 nsBlockFrame::ReflowDirtyLines(nsBlockReflowState&, int) + 496
53 org.mozilla.firefox 0x005fa42b nsBlockFrame::ComputeFinalSize(nsHTMLReflowState const&, nsBlockReflowState&, nsHTMLReflowMetrics&) + 2609
54 org.mozilla.firefox 0x0077b7aa nsBlockReflowContext::ReflowBlock(nsRect const&, int, nsCollapsingMargin&, int, int, nsMargin&, nsHTMLReflowState&, unsigned int&) + 566
55 org.mozilla.firefox 0x005f7562 nsBlockFrame::ReflowBlockFrame(nsBlockReflowState&, nsLineList_iterator, int*) + 414
56 org.mozilla.firefox 0x005f8ae4 nsBlockFrame::ReflowLine(nsBlockReflowState&, nsLineList_iterator, int, int*, int) + 134
57 org.mozilla.firefox 0x005f91c2 nsBlockFrame::ReflowDirtyLines(nsBlockReflowState&, int) + 496
58 org.mozilla.firefox 0x005fa42b nsBlockFrame::ComputeFinalSize(nsHTMLReflowState const&, nsBlockReflowState&, nsHTMLReflowMetrics&) + 2609
59 org.mozilla.firefox 0x0077b7aa nsBlockReflowContext::ReflowBlock(nsRect const&, int, nsCollapsingMargin&, int, int, nsMargin&, nsHTMLReflowState&, unsigned int&) + 566
60 org.mozilla.firefox 0x005f7562 nsBlockFrame::ReflowBlockFrame(nsBlockReflowState&, nsLineList_iterator, int*) + 414
61 org.mozilla.firefox 0x005f8ae4 nsBlockFrame::ReflowLine(nsBlockReflowState&, nsLineList_iterator, int, int*, int) + 134
62 org.mozilla.firefox 0x005f91c2 nsBlockFrame::ReflowDirtyLines(nsBlockReflowState&, int) + 496
63 org.mozilla.firefox 0x005fa42b nsBlockFrame::ComputeFinalSize(nsHTMLReflowState const&, nsBlockReflowState&, nsHTMLReflowMetrics&) + 2609
64 org.mozilla.firefox 0x0077b7aa nsBlockReflowContext::ReflowBlock(nsRect const&, int, nsCollapsingMargin&, int, int, nsMargin&, nsHTMLReflowState&, unsigned int&) + 566
65 org.mozilla.firefox 0x005f7562 nsBlockFrame::ReflowBlockFrame(nsBlockReflowState&, nsLineList_iterator, int*) + 414
66 org.mozilla.firefox 0x005f8ae4 nsBlockFrame::ReflowLine(nsBlockReflowState&, nsLineList_iterator, int, int*, int) + 134
67 org.mozilla.firefox 0x005f91c2 nsBlockFrame::ReflowDirtyLines(nsBlockReflowState&, int) + 496
68 org.mozilla.firefox 0x005fa42b nsBlockFrame::ComputeFinalSize(nsHTMLReflowState const&, nsBlockReflowState&, nsHTMLReflowMetrics&) + 2609
69 org.mozilla.firefox 0x0077b7aa nsBlockReflowContext::ReflowBlock(nsRect const&, int, nsCollapsingMargin&, int, int, nsMargin&, nsHTMLReflowState&, unsigned int&) + 566
70 org.mozilla.firefox 0x005f7562 nsBlockFrame::ReflowBlockFrame(nsBlockReflowState&, nsLineList_iterator, int*) + 414
71 org.mozilla.firefox 0x005f8ae4 nsBlockFrame::ReflowLine(nsBlockReflowState&, nsLineList_iterator, int, int*, int) + 134
72 org.mozilla.firefox 0x005f91c2 nsBlockFrame::ReflowDirtyLines(nsBlockReflowState&, int) + 496
73 org.mozilla.firefox 0x005fa42b nsBlockFrame::ComputeFinalSize(nsHTMLReflowState const&, nsBlockReflowState&, nsHTMLReflowMetrics&) + 2609
74 org.mozilla.firefox 0x0077b7aa nsBlockReflowContext::ReflowBlock(nsRect const&, int, nsCollapsingMargin&, int, int, nsMargin&, nsHTMLReflowState&, unsigned int&) + 566
75 org.mozilla.firefox 0x005f7562 nsBlockFrame::ReflowBlockFrame(nsBlockReflowState&, nsLineList_iterator, int*) + 414
76 org.mozilla.firefox 0x005f8ae4 nsBlockFrame::ReflowLine(nsBlockReflowState&, nsLineList_iterator, int, int*, int) + 134
77 org.mozilla.firefox 0x005f91c2 nsBlockFrame::ReflowDirtyLines(nsBlockReflowState&, int) + 496
78 org.mozilla.firefox 0x005fa42b nsBlockFrame::ComputeFinalSize(nsHTMLReflowState const&, nsBlockReflowState&, nsHTMLReflowMetrics&) + 2609
79 org.mozilla.firefox 0x0042da4c nsContainerFrame::ReflowChild(nsIFrame*, nsPresContext*, nsHTMLReflowMetrics&, nsHTMLReflowState const&, int, int, unsigned int, unsigned int&) + 94
80 org.mozilla.firefox 0x006225bc CanvasFrame::GetType() const + 1358
81 org.mozilla.firefox 0x0042da4c nsContainerFrame::ReflowChild(nsIFrame*, nsPresContext*, nsHTMLReflowMetrics&, nsHTMLReflowState const&, int, int, unsigned int, unsigned int&) + 94
82 org.mozilla.firefox 0x00660ae6 nsHTMLScrollFrame::ReflowScrolledFrame(ScrollReflowState const&, int, int, nsHTMLReflowMetrics*, int) + 288
83 org.mozilla.firefox 0x00660cbc nsHTMLScrollFrame::ReflowContents(ScrollReflowState*, nsHTMLReflowMetrics const&) + 260
84 org.mozilla.firefox 0x0066284a nsXULScrollFrame::Layout(nsBoxLayoutState&) + 1752
85 org.mozilla.firefox 0x0042da4c nsContainerFrame::ReflowChild(nsIFrame*, nsPresContext*, nsHTMLReflowMetrics&, nsHTMLReflowState const&, int, int, unsigned int, unsigned int&) + 94
86 org.mozilla.firefox 0x006568e1 ViewportFrame::AdjustReflowStateForScrollbars(nsHTMLReflowState*) const + 479
87 org.mozilla.firefox 0x00113204 IncrementalReflow::Dispatch(nsPresContext*, nsHTMLReflowMetrics&, nsSize const&, nsIRenderingContext&) + 224
88 org.mozilla.firefox 0x001190ae PresShell::ProcessReflowCommands(int) + 746
89 org.mozilla.firefox 0x00119230 PresShell::ProcessReflowCommands(int) + 1132
90 libxpcom_core.dylib 0x00d1454d PL_HandleEvent + 21
91 libxpcom_core.dylib 0x00d14806 PL_ProcessPendingEvents + 103
92 com.apple.CoreFoundation 0x93ba6615 CFRunLoopRunSpecific + 3141
93 com.apple.CoreFoundation 0x93ba6cf8 CFRunLoopRunInMode + 88
94 com.apple.HIToolbox 0x95b47480 RunCurrentEventLoopInMode + 283
95 com.apple.HIToolbox 0x95b471d2 ReceiveNextEventCommon + 175
96 com.apple.HIToolbox 0x95ba5d4e _AcquireNextEvent + 58
97 com.apple.HIToolbox 0x95ba44ab RunApplicationEventLoop + 207
98 org.mozilla.firefox 0x00237a73 nsAppShell::~nsAppShell() + 133
99 org.mozilla.firefox 0x002c3a02 nsAppStartup::DestroyExitEvent(PLEvent*) + 148
100 org.mozilla.firefox 0x00005eae XRE_main + 5892
101 org.mozilla.firefox 0x00002ab8 main + 32
102 org.mozilla.firefox 0x00002a3e start + 270
103 org.mozilla.firefox 0x00002959 start + 41
Thread 1:
0 libSystem.B.dylib 0x933541de select$DARWIN_EXTSN$NOCANCEL + 10
1 libnspr4.dylib 0x00dc3045 poll + 258
2 libnspr4.dylib 0x00dbf9bc PR_Poll + 134
3 org.mozilla.firefox 0x0033fabf nsSocketTransportService::Poll(unsigned int*) + 99
4 org.mozilla.firefox 0x0034009d nsSocketTransportService::ServiceEventQ() + 623
5 libxpcom_core.dylib 0x00d16fdf nsThread::Main(void*) + 41
6 libnspr4.dylib 0x00dc0ffd PR_Select + 813
7 libSystem.B.dylib 0x9334d6f5 pthreadstart + 321
8 libSystem.B.dylib 0x9334d5b2 thread_start + 34
Thread 2:
0 libSystem.B.dylib 0x9331c506 semaphoretimedwait_signaltrap + 10
1 libSystem.B.dylib 0x9334e84f pthread_condwait + 1244
2 libSystem.B.dylib 0x9339989b pthreadcondtimedwait + 47
3 libnspr4.dylib 0x00dbc694 PR_Lock + 246
4 libnspr4.dylib 0x00dbc9eb PR_WaitCondVar + 75
5 libxpcom_core.dylib 0x00d192f8 TimerThread::Shutdown() + 284
6 libxpcom_core.dylib 0x00d16fdf nsThread::Main(void*) + 41
7 libnspr4.dylib 0x00dc0ffd PR_Select + 813
8 libSystem.B.dylib 0x9334d6f5 pthreadstart + 321
9 libSystem.B.dylib 0x9334d5b2 thread_start + 34
Thread 3:
0 libSystem.B.dylib 0x9331c506 semaphoretimedwait_signaltrap + 10
1 libSystem.B.dylib 0x9334e84f pthread_condwait + 1244
2 libSystem.B.dylib 0x9339989b pthreadcondtimedwait + 47
3 libnspr4.dylib 0x00dbc694 PR_Lock + 246
4 libnspr4.dylib 0x00dbc9eb PR_WaitCondVar + 75
5 org.mozilla.firefox 0x0030481d nsIOThreadPool::ThreadFunc(void*) + 145
6 libnspr4.dylib 0x00dc0ffd PR_Select + 813
7 libSystem.B.dylib 0x9334d6f5 pthreadstart + 321
8 libSystem.B.dylib 0x9334d5b2 thread_start + 34
Thread 4:
0 libSystem.B.dylib 0x9331c506 semaphoretimedwait_signaltrap + 10
1 libSystem.B.dylib 0x9334e84f pthread_condwait + 1244
2 libSystem.B.dylib 0x9339989b pthreadcondtimedwait + 47
3 libnspr4.dylib 0x00dbc694 PR_Lock + 246
4 libnspr4.dylib 0x00dbc9eb PR_WaitCondVar + 75
5 org.mozilla.firefox 0x0030481d nsIOThreadPool::ThreadFunc(void*) + 145
6 libnspr4.dylib 0x00dc0ffd PR_Select + 813
7 libSystem.B.dylib 0x9334d6f5 pthreadstart + 321
8 libSystem.B.dylib 0x9334d5b2 thread_start + 34
Thread 5:
0 libSystem.B.dylib 0x9331c506 semaphoretimedwait_signaltrap + 10
1 libSystem.B.dylib 0x9334e84f pthread_condwait + 1244
2 libSystem.B.dylib 0x9339989b pthreadcondtimedwait + 47
3 libnspr4.dylib 0x00dbc694 PR_Lock + 246
4 libnspr4.dylib 0x00dbc9eb PR_WaitCondVar + 75
5 org.mozilla.firefox 0x0030481d nsIOThreadPool::ThreadFunc(void*) + 145
6 libnspr4.dylib 0x00dc0ffd PR_Select + 813
7 libSystem.B.dylib 0x9334d6f5 pthreadstart + 321
8 libSystem.B.dylib 0x9334d5b2 thread_start + 34
Thread 6:
0 libSystem.B.dylib 0x9331c4ee semaphorewait_signaltrap + 10
1 libSystem.B.dylib 0x9334e866 pthread_condwait + 1267
2 libSystem.B.dylib 0x93394371 pthreadcondwait + 48
3 libnspr4.dylib 0x00dbca75 PR_WaitCondVar + 213
4 org.mozilla.firefox 0x00353274 nsSSLThread::Run() + 162
5 libnspr4.dylib 0x00dc0ffd PR_Select + 813
6 libSystem.B.dylib 0x9334d6f5 pthreadstart + 321
7 libSystem.B.dylib 0x9334d5b2 thread_start + 34
Thread 7:
0 libSystem.B.dylib 0x9331c4ee semaphorewait_signaltrap + 10
1 libSystem.B.dylib 0x9334e866 pthread_condwait + 1267
2 libSystem.B.dylib 0x93394371 pthreadcondwait + 48
3 libnspr4.dylib 0x00dbca75 PR_WaitCondVar + 213
4 org.mozilla.firefox 0x0034fea9 nsCertVerificationThread::Run() + 239
5 libnspr4.dylib 0x00dc0ffd PR_Select + 813
6 libSystem.B.dylib 0x9334d6f5 pthreadstart + 321
7 libSystem.B.dylib 0x9334d5b2 thread_start + 34
Thread 8:
0 libSystem.B.dylib 0x9331c506 semaphoretimedwait_signaltrap + 10
1 libSystem.B.dylib 0x9334e84f pthread_condwait + 1244
2 libSystem.B.dylib 0x9339989b pthreadcondtimedwait + 47
3 libnspr4.dylib 0x00dbc694 PR_Lock + 246
4 libnspr4.dylib 0x00dbc9eb PR_WaitCondVar + 75
5 org.mozilla.firefox 0x005a4792 nsHostResolver::GetHostToLookup(nsHostRecord**) + 212
6 org.mozilla.firefox 0x005a4f3f nsHostResolver::ThreadFunc(void*) + 123
7 libnspr4.dylib 0x00dc0ffd PR_Select + 813
8 libSystem.B.dylib 0x9334d6f5 pthreadstart + 321
9 libSystem.B.dylib 0x9334d5b2 thread_start + 34
Thread 9:
0 libSystem.B.dylib 0x9331c4ee semaphorewait_signaltrap + 10
1 libSystem.B.dylib 0x9334e866 pthread_condwait + 1267
2 libSystem.B.dylib 0x93394371 pthreadcondwait + 48
3 libnspr4.dylib 0x00dbca75 PR_WaitCondVar + 213
4 org.mozilla.firefox 0x0052aa94 mozStorageService::FinishAsyncIO() + 284
5 org.mozilla.firefox 0x0086e42a nsPluginNativeWindow::~nsPluginNativeWindow() + 424
6 libxpcom_core.dylib 0x00d16fdf nsThread::Main(void*) + 41
7 libnspr4.dylib 0x00dc0ffd PR_Select + 813
8 libSystem.B.dylib 0x9334d6f5 pthreadstart + 321
9 libSystem.B.dylib 0x9334d5b2 thread_start + 34
Thread 10:
0 libSystem.B.dylib 0x9331c4a6 machmsgtrap + 10
1 libSystem.B.dylib 0x93323c9c mach_msg + 72
2 com.apple.CoreFoundation 0x93ba60ce CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x93ba6d54 CFRunLoopRun + 84
4 ...orks.movemediaplayer.plugin 0x116798c9 NP_Initialize + 306739
5 libSystem.B.dylib 0x9334d6f5 pthreadstart + 321
6 libSystem.B.dylib 0x9334d5b2 thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0xffff0b75 ebx: 0x93a28813 ecx: 0x00018e0c edx: 0x000639aa
edi: 0x0fe51178 esi: 0x0fded000 ebp: 0xbfff5a28 esp: 0xbfff5a20
ss: 0x0000001f efl: 0x00010207 eip: 0xffff0884 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x0fded000
Binary Images:
0x1000 - 0x995fd7 +org.mozilla.firefox 2.0.0.17 (2.0.0.17) /Volumes/Firefox/Firefox.app/Contents/MacOS/firefox-bin
0xc24000 - 0xcb6fed +libmozjs.dylib ??? (???) /Volumes/Firefox/Firefox.app/Contents/MacOS/libmozjs.dylib
0xcd1000 - 0xcd1fff +libxpcom.dylib ??? (???) /Volumes/Firefox/Firefox.app/Contents/MacOS/libxpcom.dylib
0xcd5000 - 0xd45fd7 +libxpcom_core.dylib ??? (???) /Volumes/Firefox/Firefox.app/Contents/MacOS/libxpcom_core.dylib
0xd90000 - 0xd9504f +libplds4.dylib ??? (???) /Volumes/Firefox/Firefox.app/Contents/MacOS/libplds4.dylib
0xd9a000 - 0xda008b +libplc4.dylib ??? (???) /Volumes/Firefox/Firefox.app/Contents/MacOS/libplc4.dylib
0xda6000 - 0xdcb427 +libnspr4.dylib ??? (???) /Volumes/Firefox/Firefox.app/Contents/MacOS/libnspr4.dylib
0xddc000 - 0xdf528f +libsmime3.dylib ??? (???) /Volumes/Firefox/Firefox.app/Contents/MacOS/libsmime3.dylib
0xe01000 - 0xe22999 +libssl3.dylib ??? (???) /Volumes/Firefox/Firefox.app/Contents/MacOS/libssl3.dylib
0xe2c000 - 0xe81e4f +libnss3.dylib ??? (???) /Volumes/Firefox/Firefox.app/Contents/MacOS/libnss3.dylib
0xe9d000 - 0xee3b1f +libsoftokn3.dylib ??? (???) /Volumes/Firefox/Firefox.app/Contents/MacOS/libsoftokn3.dylib
0xef2000 - 0xf01fdd +libxpcom_compat.dylib ??? (???) /Volumes/Firefox/Firefox.app/Contents/MacOS/libxpcom_compat.dylib
0xf42000 - 0xf4cfff +libjsd.dylib ??? (???) /Volumes/Firefox/Firefox.app/Contents/MacOS/components/libjsd.dylib
0xf51000 - 0xf59fff +libmyspell.dylib ??? (???) /Volumes/Firefox/Firefox.app/Contents/MacOS/components/libmyspell.dylib
0xf5d000 - 0xf67fe1 +libspellchecker.dylib ??? (???) /Volumes/Firefox/Firefox.app/Contents/MacOS/components/libspellchecker.dylib
0xf6c000 - 0xf9cffd +libxpinstall.dylib ??? (???) /Volumes/Firefox/Firefox.app/Contents/MacOS/components/libxpinstall.dylib
0x1661000 - 0x1662fe1 com.apple.textencoding.unicode 2.2 (2.2) <542f2b8930d6bdf16c318ffea541acab> /System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings
0x17b0000 - 0x17e2feb +libnssckbi.dylib ??? (???) /Volumes/Firefox/Firefox.app/Contents/MacOS/libnssckbi.dylib
0xa265000 - 0xa2c2177 +libfreebl3.dylib ??? (???) /Volumes/Firefox/Firefox.app/Contents/MacOS/libfreebl3.dylib
0xdc40000 - 0xdd5eff7 com.apple.RawCamera.bundle 2.0.8 (2.0.8) <56067945130800a348eb076676d41e92> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
0x113ae000 - 0x113b1fff +com.netscape.DefaultPlugin Default Plug-in version 1.0 (1.0) /Volumes/Firefox/Firefox.app/Contents/MacOS/plugins/Default Plugin.plugin/Contents/MacOS/Default Plugin
0x113b7000 - 0x113e7fff +com.netscape.MRJPlugin MRJ Plugin version 1.0-JEP-0.9.6.4 (1.0-JEP-0.9.6.4) /Volumes/Firefox/Firefox.app/Contents/MacOS/plugins/MRJPlugin.plugin/Contents/M acOS/MRJPlugin
0x11400000 - 0x11406ffd com.apple.JavaVM 12.2.0 (12.2.0) <9ad39149cc7ecc91da3e93df7f61d315> /System/Library/Frameworks/JavaVM.framework/Versions/A/JavaVM
0x1140f000 - 0x11451fdb +JavaEmbeddingPlugin Java Embedding Plugin version 0.9.6.4 (0.9.6.4) /Volumes/Firefox/Firefox.app/Contents/MacOS/plugins/JavaEmbeddingPlugin.bundle/ Contents/MacOS/JavaEmbeddingPlugin
0x11477000 - 0x114a6ffe com.apple.QuickTime Plugin.plugin 7.5.5 (990.7) /Library/Internet Plug-Ins/QuickTime Plugin.plugin/Contents/MacOS/QuickTime Plugin
0x114ba000 - 0x114d9fed com.apple.audio.CoreAudioKit 1.5 (1.5) <82f2e52c502db7f3b32349a54209a0fe> /System/Library/Frameworks/CoreAudioKit.framework/Versions/A/CoreAudioKit
0x11600000 - 0x11757fe7 +com.movenetworks.movemediaplayer.plugin npmnqmp 07076003 (npmnqmp 07076003) <9d461a81ae8f4fd59f1e66e7588b6a37> /Users/s_kirkland/Library/Internet Plug-Ins/MoveMediaPlayer.plugin/Contents/MacOS/Move-Media-Player
0x118ba000 - 0x11ebaffb +com.macromedia.Flash Player.plugin 9.0.124 (1.0.4f60) <8355dcf076564b6784c517fd0eccb2f2> /Library/Internet Plug-Ins/Flash Player.plugin/Contents/MacOS/Flash Player
0x11ffb000 - 0x1201dff7 +net.telestream.wmv.plugin 2.2.0.49 (2.2.0.49) /Library/Internet Plug-Ins/Flip4Mac WMV Plugin.plugin/Contents/MacOS/Flip4Mac WMV Plugin
0x1202c000 - 0x12049007 +com.RealNetworks.RealPlayerPlugin ??? (0.0.1d1) /Applications/RealPlayer.app/Contents/MacOS/RealPlayer Plugin.plugin/Contents/MacOS/RealPlayer Plugin
0x3e000000 - 0x3e045fef com.apple.glut 3.4.0 (GLUT-3.4.0) <e8308e6cd0ebd636413bcf20a29b5866> /System/Library/Frameworks/GLUT.framework/Versions/A/GLUT
0x8fe00000 - 0x8fe2da53 dyld 96.2 (???) <7af47d3b00b2268947563c7fa8c59a07> /usr/lib/dyld
0x90003000 - 0x9000affe libbsm.dylib ??? (???) <d25c63378a5029648ffd4b4669be31bf> /usr/lib/libbsm.dylib
0x9000b000 - 0x9000bff8 com.apple.Cocoa 6.5 (???) <e064f94d969ce25cb7de3cfb980c3249> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x9000c000 - 0x90043fff com.apple.SystemConfiguration 1.9.2 (1.9.2) <8b26ebf26a009a098484f1ed01ec499c> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x90320000 - 0x90466ff7 com.apple.ImageIO.framework 2.0.4 (2.0.4) <6a6623d3d1a7292b5c3763dcd108b55f> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
0x90467000 - 0x90485fff libresolv.9.dylib ??? (???) <a8018c42930596593ddf27f7c20fe7af> /usr/lib/libresolv.9.dylib
0x9062d000 - 0x906b1fe3 com.apple.CFNetwork 339.5 (339.5) <c6565c13b0356e1d4bb99a68398d558b> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
0x906b8000 - 0x90766ffb com.apple.QTKit 7.5.5 (990.7) /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
0x90767000 - 0x90b04fe7 com.apple.QuartzCore 1.5.5 (1.5.5) <82435993614a3fff1236be18f82188bf> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x90b0a000 - 0x90befff3 com.apple.CoreData 100.1 (186) <8e28162ef2288692615b52acc01f8b54> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x91241000 - 0x9124cfe7 libCSync.A.dylib ??? (???) <86d2f2e167ba6f74f45a186f5c7f8980> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x9126a000 - 0x9131cffb libcrypto.0.9.7.dylib ??? (???) <69bc2457aa23f12fa7d052601d48fa29> /usr/lib/libcrypto.0.9.7.dylib
0x914e3000 - 0x918a1fea libLAPACK.dylib ??? (???) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x918a2000 - 0x918feff7 com.apple.htmlrendering 68 (1.1.3) <fe87a9dede38db00e6c8949942c6bd4f> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
0x919ff000 - 0x91b23fe3 com.apple.audio.toolbox.AudioToolbox 1.5.1 (1.5.1) /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x91b24000 - 0x91b26ff5 libRadiance.dylib ??? (???) <8a844202fcd65662bb9ab25f08c45a62> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x91b27000 - 0x91baeff7 libsqlite3.0.dylib ??? (???) <6978bbcca4277d6ae9f042beff643f7d> /usr/lib/libsqlite3.0.dylib
0x91baf000 - 0x91bd9fff com.apple.CoreMediaPrivate 11.0 (11.0) <e37d6ebd5934b482c864ba6eaf122488> /System/Library/PrivateFrameworks/CoreMediaPrivate.framework/Versions/A/CoreMed iaPrivate
0x91bda000 - 0x920abf3e libGLProgrammability.dylib ??? (???) <fe1a33d4919c121aab831ad516da6a89> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
0x920ac000 - 0x920bcfff com.apple.speech.synthesis.framework 3.7.1 (3.7.1) <06d8fc0307314f8ffc16f206ad3dbf44> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x920bd000 - 0x9211affb libstdc++.6.dylib ??? (???) <04b812dcec670daa8b7d2852ab14be60> /usr/lib/libstdc++.6.dylib
0x9211b000 - 0x9211ffff libmathCommon.A.dylib ??? (???) /usr/lib/system/libmathCommon.A.dylib
0x921a6000 - 0x92842fff com.apple.CoreGraphics 1.351.33 (???) <481a77e81d9e53589a05e80cfa90bbb5> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0x92843000 - 0x92882fef libTIFF.dylib ??? (???) <3589442575ac77746ae99ecf724f5f87> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x92883000 - 0x9288bfff com.apple.DiskArbitration 2.2.1 (2.2.1) <75b0c8d8940a8a27816961dddcac8e0f> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x9288c000 - 0x92b07fe7 com.apple.Foundation 6.5.6 (677.21) <5cfa0aa8b9b43193955d601ba6c2591a> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x92b08000 - 0x92cd6fff com.apple.security 5.0.4 (34102) <f01d6cbd6a0f24f6c13952ed448e77d6> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x92cd7000 - 0x92da2fff com.apple.ColorSync 4.5.0 (4.5.0) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x92da3000 - 0x92e2dfe3 com.apple.DesktopServices 1.4.7 (1.4.7) <d16642ba22c32f67be793ebfbe67ca3a> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x92e2e000 - 0x92e3cffd libz.1.dylib ??? (???) <5ddd8539ae2ebfd8e7cc1c57525385c7> /usr/lib/libz.1.dylib
0x92eb1000 - 0x92eb1ffa com.apple.CoreServices 32 (32) <2fcc8f3bd5bbfc000b476cad8e6a3dd2> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x93032000 - 0x93056fff libxslt.1.dylib ??? (???) <4933ddc7f6618743197aadc85b33b5ab> /usr/lib/libxslt.1.dylib
0x93213000 - 0x93240feb libvDSP.dylib ??? (???) <b232c018ddd040ec4e2c2af632dd497f> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x93241000 - 0x93260ffa libJPEG.dylib ??? (???) <e7eb56555109e23144924cd64aa8daec> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x932ac000 - 0x932affff com.apple.help 1.1 (36) <b507b08e484cb89033e9cf23062d77de> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x932c0000 - 0x932c9fff com.apple.speech.recognition.framework 3.7.24 (3.7.24) <d3180f9edbd9a5e6f283d6156aa3c602> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x9331b000 - 0x9347bff3 libSystem.B.dylib ??? (???) <a12f397abf2285077b89bd726bff5b18> /usr/lib/libSystem.B.dylib
0x9347c000 - 0x934b6fe7 com.apple.coreui 1.2 (62) /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x934b7000 - 0x934b7ff8 com.apple.ApplicationServices 34 (34) <8f910fa65f01d401ad8d04cc933cf887> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x935c1000 - 0x935e9ff7 com.apple.shortcut 1 (1.0) <057783867138902b52bc0941fedb74d1> /System/Library/PrivateFrameworks/Shortcut.framework/Versions/A/Shortcut
0x935ea000 - 0x938c4ff3 com.apple.CoreServices.CarbonCore 786.6 (786.6) <5682aae1e2cf5ae750d5a4dea98c084c> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x939d7000 - 0x939defff com.apple.agl 3.0.9 (AGL-3.0.9) <aeab67ef267f8295ae80fddc197b52a5> /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x939df000 - 0x93a72ff3 com.apple.ApplicationServices.ATS 3.4 (???) <a96cd91dabc68545183c11de8f92c7e4> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x93a73000 - 0x93ab2fff com.apple.CoreMediaIOServicesPrivate 12.0 (12.0) /System/Library/PrivateFrameworks/CoreMediaIOServicesPrivate.framework/Versions /A/CoreMediaIOServicesPrivate
0x93ab3000 - 0x93b30fef libvMisc.dylib ??? (???) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x93b34000 - 0x93c66fff com.apple.CoreFoundation 6.5.4 (476.15) <e2869ad6dc1dd289f21b305b0bea9158> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x93c67000 - 0x93c67ffb com.apple.installserver.framework 1.0 (8) /System/Library/PrivateFrameworks/InstallServer.framework/Versions/A/InstallSer ver
0x93c68000 - 0x93c74ff9 com.apple.helpdata 1.0.1 (14.2) /System/Library/PrivateFrameworks/HelpData.framework/Versions/A/HelpData
0x93d48000 - 0x93d48fff com.apple.Carbon 136 (136) <98a5e3bc0c4fa44bbb09713bb88707fe> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x93dab000 - 0x93e25ff8 com.apple.print.framework.PrintCore 5.5.3 (245.3) <222dade7b33b99708b8c09d1303f93fc> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x93e26000 - 0x93ecdfeb com.apple.QD 3.11.54 (???) <b743398c24c38e581a86e91744a2ba6e> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x93ece000 - 0x93edeffc com.apple.LangAnalysis 1.6.4 (1.6.4) <8b7831b5f74a950a56cf2d22a2d436f6> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x93edf000 - 0x93f99fe3 com.apple.CoreServices.OSServices 226.5 (226.5) <2a135d4fb16f4954290f7b72b4111aa3> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x93f9a000 - 0x943aafef libBLAS.dylib ??? (???) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x943ab000 - 0x943abffc com.apple.audio.units.AudioUnit 1.5 (1.5) /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x943ac000 - 0x943edfe7 libRIP.A.dylib ??? (???) <1f09316e876fe813271bdfb9eb5b229e> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x943ee000 - 0x94404fff com.apple.DictionaryServices 1.0.0 (1.0.0) <ad0aa0252e3323d182e17f50defe56fc> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
0x94405000 - 0x9440ffeb com.apple.audio.SoundManager 3.9.2 (3.9.2) <0f2ba6e891d3761212cf5a5e6134d683> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
0x94410000 - 0x9441cffe libGL.dylib ??? (???) /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x9441d000 - 0x94423fff com.apple.print.framework.Print 218.0.2 (220.1) <8bf7ef71216376d12fcd5ec17e43742c> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x94424000 - 0x944b0ff7 com.apple.LaunchServices 290 (290) <61af37aac50984d220dd176f777e3b72> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x944b1000 - 0x944befe7 com.apple.opengl 1.5.7 (1.5.7) <db835aeb1ffca9f5b5647dd0829a5b2c> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x944bf000 - 0x944e7fff libcups.2.dylib ??? (???) <bddaa132350e872b9d6d8b7e57f204d1> /usr/lib/libcups.2.dylib
0x944e8000 - 0x944e8ffd com.apple.Accelerate 1.4.2 (Accelerate 1.4.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x944ee000 - 0x94504fe7 com.apple.CoreVideo 1.5.1 (1.5.1) <001910004257f1386724398f584b30b5> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x94505000 - 0x94547fef com.apple.NavigationServices 3.5.2 (163) <91844980804067b07a0b6124310d3f31> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
0x94681000 - 0x94762ff7 libxml2.2.dylib ??? (???) <1baef3d4972ee789d8fa6c1fa44da45c> /usr/lib/libxml2.2.dylib
0x94763000 - 0x94763ffd com.apple.Accelerate.vecLib 3.4.2 (vecLib 3.4.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x94764000 - 0x947e3ff5 com.apple.SearchKit 1.2.1 (1.2.1) <3140a605db2abf56b237fa156a08b28b> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x94833000 - 0x94883ff7 com.apple.HIServices 1.7.0 (???) <f7e78891a6d08265c83dca8e378be1ea> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x94884000 - 0x9488bff7 libCGATS.A.dylib ??? (???) <973c01cc14f3d673270e269ccfaec660> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
0x9488c000 - 0x9488efff com.apple.securityhi 3.0 (30817) <2b2854123fed609d1820d2779e2e0963> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x9488f000 - 0x9490bfeb com.apple.audio.CoreAudio 3.1.0 (3.1) <70bb7c657061631491029a61babe0b26> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x9490c000 - 0x949ecfff libobjc.A.dylib ??? (???) <7b92613fdf804fd9a0a3733a0674c30b> /usr/lib/libobjc.A.dylib
0x949ed000 - 0x951eafef com.apple.AppKit 6.5.3 (949.34) <4c7af9b12c894d4a528fda29377f143b> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x951eb000 - 0x951ecffc libffi.dylib ??? (???) <a3b573eb950ca583290f7b2b4c486d09> /usr/lib/libffi.dylib
0x951ed000 - 0x95280fff com.apple.ink.framework 101.3 (86) <bf3fa8927b4b8baae92381a976fd2079> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x952b2000 - 0x9533dfff com.apple.framework.IOKit 1.5.1 (???) <324526f69e1443f2f9fb722cc88a23ec> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x95344000 - 0x9540bff2 com.apple.vImage 3.0 (3.0) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x955a8000 - 0x955e1ffe com.apple.securityfoundation 3.0 (32989) <e9171eda22c69c884a04a001aeb526e0> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x955e2000 - 0x955fdffb libPng.dylib ??? (???) <4780e979d35aa5ec2cea22678836cea5> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
0x955fe000 - 0x95658ff7 com.apple.CoreText 2.0.3 (???) <1f1a97273753e6cfea86c810d6277680> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
0x95659000 - 0x95671fff com.apple.openscripting 1.2.8 (???) <572c7452d7e740e8948a5ad07a99602b> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x95672000 - 0x95679fe9 libgcc_s.1.dylib ??? (???) <f53c808e87d1184c0f9df63aef53ce0b> /usr/lib/libgcc_s.1.dylib
0x95688000 - 0x95738fff edu.mit.Kerberos 6.0.12 (6.0.12) <da7253e3fb7e47e46cb46d47ed320ffc> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x95739000 - 0x95739ffd com.apple.vecLib 3.4.2 (vecLib 3.4.2) /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x9573a000 - 0x95783fef com.apple.Metadata 10.5.2 (398.22) <a6b676925dd832780daf991e79adfebd> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x95784000 - 0x957affe7 libauto.dylib ??? (???) <42d8422dc23a18071869fdf7b5d8fab5> /usr/lib/libauto.dylib
0x957b0000 - 0x957eefff libGLImage.dylib ??? (???) <f0fe2252f6b1ca341bc7837fe2dcf11a> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x957ef000 - 0x957f4fff com.apple.CommonPanels 1.2.4 (85) <ea0665f57cd267609466ed8b2b20e893> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x957f5000 - 0x95b17fe2 com.apple.QuickTime 7.5.5 (990.7) <87077cec43c7e9b02c8ee80e50b8b81f> /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0x95b18000 - 0x95e1ffff com.apple.HIToolbox 1.5.4 (???) <5e2af960b53059c648af4adb99471032> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x95e30000 - 0x95e89ff7 libGLU.dylib ??? (???) /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x95e8a000 - 0x95e8efff libGIF.dylib ??? (???) <572a32e46e33be1ec041c5ef5b0341ae> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x95e8f000 - 0x96e44ffe com.apple.QuickTimeComponents.component 7.5.5 (990.7) /System/Library/QuickTime/QuickTimeComponents.component/Contents/MacOS/QuickTim eComponents
0x96e45000 - 0x96f7dff7 libicucore.A.dylib ??? (???) <3d8fdaf51c2664ab620f1688203caf26> /usr/lib/libicucore.A.dylib
0x96f7e000 - 0x96f92ff3 com.apple.ImageCapture 4.0 (5.0.0) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x9705e000 - 0x9708dfe3 com.apple.AE 402.2 (402.2) <e01596187e91af5d48653920017b8c8e> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0xfffe8000 - 0xfffebfff libobjc.A.dylib ??? (???) /usr/lib/libobjc.A.dylib
0xffff0000 - 0xffff1780 libSystem.B.dylib ??? (???) /usr/lib/libSystem.B.dylib

Firefox crashes immediately upon loading.

immediately upon loading. Cannot open firefox in safe mode as program crashes before I can select safemode options.
I have attempted to use system restore to return to a point at which firefox loaded with no success. I have removed firefox entirely using revo uninstall and reinstalled with the same result.

Your crash report indicates that the cause may be an old version of Roboform. Update Roboform to the current version
*See --> https://addons.mozilla.org/en-US/firefox/blocked/i45
*Update to Roboform '''''7.6.4''''': http://www.roboform.com/support/news
*Roboform download link: http://www.roboform.com/platforms/browsers/firefox
Firefox 8.0.1 was released in response to the Roboform problem (and with a Java problem for Mac users).
*'''''Even if you update to Firefox 8.0.1, you should still update Roboform to the latest version. All Roboform versions prior to 7.6.2 have been blocklisted in Firefox.'''''
*If you update Roboform to the current version, it should not be necessary to update to Firefox 8.0.1
*Windows users are not currently being offered the update to Firefox 8.0.1 through ''Help > About Firefox > Check for Updates''. You will need to (1) download the full installer, (2) SAVE it to your hard drive, (3) when the download is complete, close Firefox (''Firefox button > Exit'' or ''File > Exit''), (4) then run the installer and install over the top of your Firefox 8.0 installation.
*Firefox 8.0.1 download link (choose your OS and Firefox interface language: https://www.mozilla.org/en-US/firefox/all.html
Also see: https://support.mozilla.com/en-US/kb/Add-ons%20are%20disabled%20after%20updating%20Firefox
'''If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.'''
Not related to your question, but...
You may need to update some plug-ins. Check your plug-ins and update as necessary:
*Plug-in check --> http://www.mozilla.org/en-US/plugincheck/
*Adobe Shockwave for Director Netscape plug-in: [https://support.mozilla.com/en-US/kb/Using%20the%20Shockwave%20plugin%20with%20Firefox#w_installing-shockwave Installing ('''''or Updating''''') the Shockwave plugin with Firefox]
*Adobe PDF Plug-In For Firefox and Netscape: [https://support.mozilla.com/en-US/kb/Using%20the%20Adobe%20Reader%20plugin%20with%20Firefox#w_installing-and-updating-adobe-reader Installing/Updating Adobe Reader in Firefox]
*Shockwave Flash (Adobe Flash or Flash): [https://support.mozilla.com/en-US/kb/Managing%20the%20Flash%20plugin#w_updating-flash Updating Flash in Firefox]
*Next Generation Java Plug-in for Mozilla browsers: [https://support.mozilla.com/en-US/kb/Using%20the%20Java%20plugin%20with%20Firefox#w_installing-or-updating-java Installing or Updating Java in Firefox]

Firefox crashes immediately after I try to open it. I have tried uninstalling it and installing it again, restoring my system, and nothing has worked. Help please!

After upgrading to Firefox 4 it initially worked, but I had to restore my system to deal with other issues on my laptop. After I did that, I reinstalled Friefox 4 and it is now crashing as soon as I click on the icon. I tried installing the 3.6 version which did not work. I also looked to open in safe mode, but cannot find anything relating to firefox safe mode on my computer.

please upgrade your browser to Firefox 8 and check
* getfirefox.com

Firefox crashes immediately on certain sites and after a minute otherwise. It was working fine yesterday...

For some reason, Firefox doesn't consider this a crash, so it didn't give me a crash report. Also, whenever this happens, a window pops up saying, "Firefox has stopped working. Windows is checking for a solution... A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available." The annoying part is that the window appears to load correctly, but it freezes anyway. I'm using Vista and Firefox has been updated to the most recent version. Thank you for your help!
== User Agent ==
Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.0; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 3.0.30729; InfoPath.2; .NET CLR 3.5.30729)

Nuxar,
I don't know what you mean by VPN/Proxy? Where do I go to change this?
What I did do after reading your reply was I went to:
Tools>Options>Advanced>Connection Settings. I found the proxy @ "Use System Proxy Settings" and changed it to each of the following NO PRXY and AUTOMATIC PROXY SETTINGS. This didn't help me I kept getting the same crash error as at first. Each time I tried to change the proxy setting I found that when I went back to check that it had defaulted back to "Use System Settings"
Any other suggestions?
Thanks Nuxar,
dycon

Updated to Firefox 4.0.1 5/21/11 on Windows 7 (64 bit) system. All worked until yesterday. Now Firefox crashes immediately when I try to launch it. Crash report gives reason as "EXCEPTION_ACCESS_VIOLATION_READ". What is happening and how can I fix it??

Immediately on attempt to launch, Crash Reporter pops up.

Hey Guys,
I managed to fix this issue myself..I can access the home page as normal.
This is what fixed the issue.
Step 1 : Un-installed Oracle XE while logged in to the domain. ( Made sure it cleaned all installation files and registry and env variables by cross checking registry as mentioned here .
Step 2 : Logged in as admin on the local machine ( not domain ) and reinstalled it. Now it works just fine. (Closed all programs - didn’t open any programs..just ran Oracle installation )
I did install oracle xe logged in as a domain user before ( and my domain is user is part of local administrators) and it all worked just fine. May be it’s a permissions issue ( though I ran oracle installation as admin ) or host name change issue.
Phew..anyhow..finally it works!!
Cheers.

I have Firefox 3.6 on laptop and if I install the latest version of Adobe flash (version 10...) then if I go to a website with any sort of animation, firefox crashes immediately

I am not at my computer right now but I have Firefox version 3.6 (not 4). When I install the latest Adobe flash (version 10.something), my computer crashes whenever I go to any website with any form of information or data that requires the Adobe flash. For the past 2 weeks, I have been sending in the crash reports to Mozilla.

As of Firefox 4.0 and newer the Firefox builds from Mozilla requires both Mac OSX 10.'''5'''+ and a Intel.
Either you can use 3.6.19 from http://www.mozilla.com/en-US/firefox/all-older.html
Though for you 3.6.18 will be safe also as 3.6.19 was to workaround a font crashing issue on 10.7 Lion that was not fixed in time on Lion before release. http://releases.mozilla.org/pub/mozilla.org/firefox/releases/3.6.18/mac/ and pick your language and download the Firefox 3.6.18.dmg

My firefox crashes immediately it is opened

when i try using firefox it opens, then it shows download error (Firefox could not download the search plugin from: file:///C:/Users/Luqmon/AppData/Roaming/Mozilla/Firefox/Profiles/xktlbmjp.default/extensions/[email protected]/searchplugins/askcom.xml) then it shows restore session, then it crashes in less than a minute

First of all please try running in Firefox's safe-mode and with all plugins disabled. Holding the shift key whilst you try to start Firefox is one method of starting safemode
* see [[Troubleshoot Firefox issues using Safe Mode]]
**Does that allow Firefox to start ?
** Do you still get crashes ? If so please paste in a couple more crash IDs
I suspect you have unwanted software possibly as search bars.
* see [[Remove a toolbar that has taken over your Firefox search or home page]]
It will be worth looking at your Windows Control panel and the program listing, and very definitely scanning for malware.
For forum cross referencing purposes
*Report for your CrashID bp-f5033559-582a-4438-a5f2-ae6eb2130920
** Crash Signature: nsHTMLPluginObjElementSH::GetPluginJSObject(JSContext*, JSObject*, nsIPluginInstance*, JSObject**, JSObject**)
** note presence of ''sprotector.dll'' (A quick web search suggests that file could be suspect)
Malware scanning
Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.
You can try these free programs to scan for malware, which work with your existing antivirus software:
* [http://www.microsoft.com/security/scanner/default.aspx Microsoft Safety Scanner]
* [http://www.malwarebytes.org/products/malwarebytes_free/ MalwareBytes' Anti-Malware]
* [http://support.kaspersky.com/faq/?qid=208283363 TDSSKiller - AntiRootkit Utility]
* [http://www.surfright.nl/en/hitmanpro/ Hitman Pro]
* [http://www.eset.com/us/online-scanner/ ESET Online Scanner]
[http://windows.microsoft.com/MSE Microsoft Security Essentials] is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.
Further information can be found in the [[Troubleshoot Firefox issues caused by malware]] article.
Did this fix your problems? Please report back to us!

Firefox crashes immediately after upgrade

We upgraded firefox so the latest version last week on a few of the PCs in the office. After the upgrade, Firefox continues to fail upon launching. Creating a new Firefox profile doesn't help. This problem does occur with other users that login to the same machine. Uninstalling and reinstalling doesn't help. Safe mode does not work either. It is just a continuous loop of crashing and we can't get past it.
Both machines with the problem so far are running Windows 7 64 bit.

If you have submitted crash reports then please post the IDs of one or more recent crash reports that have a "bp-" prefix:
*bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx
You can find the Report ID of recent crash reports on the "Help > Troubleshooting Information" page (about:support).
*Click the "All Crash Reports" button on this page to open the about:crashes page and see all crash reports.
If necessary then you can open about: pages via the location/address bar.
If you can't open Firefox, see:
*http://kb.mozillazine.org/Mozilla_Crash_Reporter#Location_of_crash_reports
*http://kb.mozillazine.org/Mozilla_Crash_Reporter#Viewing_crash_reports
*https://developer.mozilla.org/How_to_get_a_stacktrace_for_a_bug_report
Do a clean reinstall and delete the Firefox program folder before (re)installing a fresh copy of the current Firefox release.
*Download the full Firefox installer and save the file to the desktop https://www.mozilla.org/en-US/firefox/all.html
If possible uninstall your current Firefox version to cleanup the Windows registry and settings in security software.
*Do NOT remove "personal data" when you uninstall your current Firefox version, because this will remove all profile folders and you lose personal data like bookmarks and passwords including data in profiles created by other Firefox versions.
Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
*(32 bit Windows) "C:\Program Files\Mozilla Firefox\"
*(64 bit Windows) "C:\Program Files (x86)\Mozilla Firefox\"
*It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
*http://kb.mozillazine.org/Uninstalling_Firefox
Your bookmarks and other personal data are stored in the Firefox profile folder and won't be affected by an uninstall and (re)install, but make sure NOT to remove personal data when you uninstall Firefox as that will remove all Firefox profile folders and you lose your personal data.
If you keep having problems then also create a new profile.
*http://kb.mozillazine.org/Profile_folder_-_Firefox
*http://kb.mozillazine.org/Profile_backup
*http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall
Do a malware check with several malware scanning programs on the Windows computer.
Please scan with all programs because each program detects different malware.
All these programs have free versions.
Make sure that you update each program to get the latest version of their databases before doing a scan.
*Malwarebytes' Anti-Malware: http://www.malwarebytes.org/mbam.php
*AdwCleaner: http://www.bleepingcomputer.com/download/adwcleaner/ http://www.softpedia.com/get/Antivirus/Removal-Tools/AdwCleaner.shtml
*SuperAntispyware: http://www.superantispyware.com/
*Microsoft Safety Scanner: http://www.microsoft.com/security/scanner/en-us/default.aspx
*Windows Defender: http://windows.microsoft.com/en-us/windows/using-defender
*Spybot Search & Destroy: http://www.safer-networking.org/en/index.html
*Kasperky Free Security Scan: http://www.kaspersky.com/security-scan
You can also do a check for a rootkit infection with TDSSKiller.
*Anti-rootkit utility TDSSKiller: http://support.kaspersky.com/5350?el=88446
See also:
*"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked
*https://support.mozilla.org/kb/troubleshoot-firefox-issues-caused-malware

Firefox crashes immediately

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