Firefox crashes instantly before I can do anything

I click on my shortcut for firefox, and the crash reporter instantly appears. If I click restart, firefox will open but when I try to visit any website it crashes again. I have tried numerous things and I cant even seem to get my crash report from Mozilla. What am I doing wrong and what is causing the crashes?

Thanks for this. The reason why I uninstalled PR CC was that in trying to follow the procedure in Encore CS6 not installed with Creative Cloud I came to step 5, Locate Premiere Pro in the list and click Install. But with PR CC installed, the button just says "Up To Date". Uninstalling allowed me to proceed.
Windows 7, and I tried running as administrator with no change.
Permissions seems unlikely to me, but if Encore can pick up old configuration data, which relates to projects that no longer exist and the pathnames won't be valid seems more likely. Do you know where it is stored so that I could try deleting it? When I last used Encore it was on Vista.
I would love to do a full Adobe uninstall as I have CS4 and 5.5 versions still hanging around, but errors occur if I try to uninstall them, and even when I tried downloading a special cleaner program from Adobe it didn't succeed.
Fortunately I have access to Canopus Edius and as a short term solution I have used that to author my DVD, but it would be great to get Encore up and running.

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I installed Encore by reverting to Premiere CS6, but after Encore loads and a new project is created, it crashes (exits) before I can do anything.

I followed the procedure described on the website of uninstalling Premiere CC, installing Premiere CS6, uninstalling it leaving Encore installed and reinstalling Premiere CC. I also installed the menu presets as described on another page of the website.
Encore loads and I try to create a new project specifying pathname and project name. Before I can do anything further, Encore exits with a windows dialogue about "Due to a problem the program must exit".
I did notice that some of the text boxes were filled in with values corresponding to old projects so Encore is picking up old configuration information from somewhere.

Thanks for this. The reason why I uninstalled PR CC was that in trying to follow the procedure in Encore CS6 not installed with Creative Cloud I came to step 5, Locate Premiere Pro in the list and click Install. But with PR CC installed, the button just says "Up To Date". Uninstalling allowed me to proceed.
Windows 7, and I tried running as administrator with no change.
Permissions seems unlikely to me, but if Encore can pick up old configuration data, which relates to projects that no longer exist and the pathnames won't be valid seems more likely. Do you know where it is stored so that I could try deleting it? When I last used Encore it was on Vista.
I would love to do a full Adobe uninstall as I have CS4 and 5.5 versions still hanging around, but errors occur if I try to uninstall them, and even when I tried downloading a special cleaner program from Adobe it didn't succeed.
Fortunately I have access to Canopus Edius and as a short term solution I have used that to author my DVD, but it would be great to get Encore up and running.

PS CC, loads but then crashes before i can do anything. any ideas as to what i could do?

I havent run PS CC for a couple weeks, and I have not changed anything on my computer that i am aware of (is a brand new build).
Today, I went to mess around with PS and possibly edit some images but it woulndt load properly. Well, it loads but then crashes (just closes) before I can do anything. A couple times i got a pop up indicating it cant connect to the adobe servers (not that you need net service to use the program of course) but i dont even get that popup anymore.
This is *really* ticking me off. I dont use a firewall, but do use eset node32 antivirus 2014. never set the firewall in that eithe (not really sure how to since they changed things since the last time i bought that program). windows firewall is set, but adobe it set to go through it
LR5, PSE12, Premiere pro CC - they all load no problem but PS CC does not load properly.
Ive run malware bytes, did a reset/boot of the computer so far. the only program Ive noticed issues with is PS CC.
ANY ideas?

Hi Saleen219,
Welcome to Adobe Forum,
Please try this :http://helpx.adobe.com/photoshop/kb/cc-applications-crash-immediately-launch.html
http://forums.adobe.com/message/5471698.
They might help you.
Regards,
Rajshree

Firefox crashes instantly on startup. i double-click on the icon and i instantly get a crash report asking to restart or quit. if i hit restart another crash report instantly comes up. im not sure what t do here

firefox crashes instantly on startup. i double-click on the icon and i instantly get a crash report asking to restart or quit. if i hit restart another crash report instantly comes up. im not sure what t do here

See:
* http://kb.mozillazine.org/Firefox_crashes
* https://support.mozilla.org/kb/Firefox+crashes

Hi i have a iphone 5 and it is in recovery mode and it says i have to restore it before i can do anything else but when i try to restore it say the iphone cannot be restored it can not be found

hi i have a iphone 5 and it is in recovery mode and it says i have to restore it before i can do anything else but when i try to restore it say the iphone cannot be restored it can not be found
please get back to me as soon as possible
~bananagirl16

Turn your phone off and connect your cable to the computer, but not the device just yet. Start up iTunes. Now, hold down the home button on your phone and plug it in to the cable - don't let go of the button until iTunes tells you it's detected a phone in recovery mode. Now you can restore to factory settings.

Firefox has run before but can't start any more

Firefox has run before but can't start any more.
I tried the solutions proposed but it doesn't work

Hello,
See this help Article :
[[Firefox won't start - find solutions]]
---------------------------------------------------------------------------------------------------In case you want to do something straight away, try a Clean reinstall. This means you remove Firefox program files and then reinstall Firefox. Please follow these steps:
'''Note:''' You might want to print these steps or view them in another browser.
* Download the latest Desktop version of Firefox from http://www.mozilla.org and save the setup file to your computer.
* After the download finishes, close all Firefox windows (click Exit from the Firefox or File menu).
* Delete the Firefox installation folder, which is located in one of these locations, by default:
* Windows:
* C:\Program Files\Mozilla Firefox
* C:\Program Files (x86)\Mozilla Firefox
* Mac: Delete Firefox from the Applications folder.
* Linux: If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see [[Install Firefox on Linux]]. If you downloaded and installed the binary package from the Firefox download page, simply remove the folder firefox in your home directory.
* Now, go ahead and reinstall Firefox:
* Double-click the downloaded installation file and go through the steps of the installation wizard.
* Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.
More information about reinstalling Firefox can be found here.
'''''WARNING:''''' Do not run Firefox's uninstaller or use a third party remover as part of this process, because that could permanently delete your Firefox data, including but not limited to, extensions, cache, cookies, bookmarks, personal settings and saved passwords. These cannot be recovered unless they have been backed up to an external device!
Please report back to see if this helped you!

Hi there, I want to know how I can set a password before I can purchase anything so I don't accidentally purchase something. Any suggestions?

Hi there, I want to know how I can set a password before I can purchase anything so I don't accidentally purchase something. Any suggestions? Thanks

Settings > iTunes & App Stores > Apple ID ...
Sign in, and, if you like, change your password there by clicking your Apple ID again after signin.

I just updated to ios7 and my phone wants me to connect to iTunes before I can do anything. My computer is broken and I'm borrowing someone else's. Will it try to sync with their computer? Can I get around using iTunes somehow?

I just updated my iPhone 4S to iOS7 and it wants me to connect to iTunes before I can do anything. But my computer is broken and I'm borrowing someone else's. Will it try to sync with their computer? Can I get around using iTunes somehow? I'm new to this; any help would be appreciated!

If the device is indicating to connect to iTunes, then it is in recovery mode. You will need the computer and iTunes to recover it. You can fix the iTunes to not sync to your device, but just let it recover the phone. I hope you would have a backup of your data in iCloud, since it is no longer available to you on the phone.

When I try to upload a file to my online student account or to my Facebook account the upload window disappears before I can add anything.

I use Firefox browser. I have also emptied my Firefox's cache a few times; however, I still have the same problem. My Firefox has also crashed on me two or three times, as well.

Hello,
'''Try Firefox Safe Mode''' to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.
''(If you're not using it, switch to the Default theme.)''
* On Windows you can open Firefox 4.0+ in Safe Mode by holding the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
* On Mac you can open Firefox 4.0+ in Safe Mode by holding the '''option''' key while starting Firefox.
* On Linux you can open Firefox 4.0+ in Safe Mode by quitting Firefox and then going to your Terminal and running: firefox -safe-mode (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)
* Or open the Help menu and click on the '''Restart with Add-ons Disabled...''' menu item while Firefox is running.
''Once you get the pop-up, just select "'Start in Safe Mode"''
[[Image:Safe Mode Fx 15 - Win]]
'''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one. Please follow the [[Troubleshooting extensions and themes]] article for that.
''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
''When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.''
Thank you.

FCP 7.0.3 Import window closes itself before I can select anything

I just reinstalled FCS on my mac book pro and updated it to FCP 7.0.3. I am running Yosemite. When I select file>import the dialogue pops up but before I can click on anything or make a selection it closes. Anyone else see this behavior? What might be the cause?
MBP Retina (2012)
2.3 GHz core i7
16 GB RAM
NVIDIA GeForce GT 650M
OS 10.10.1

Well, I would say trash your preferences, but this is a brand new install...
One big thing might be that FCP 7 isn't supported on Yosemite...nor on the previous OS. FCP 7 was discontinued before both came out, and neither were written with support for FCP 7 in mind. The core of FCP is Quicktime, and Quicktime is being phased out by Apple...it is moving towards AV Foundation, which is the core of FCX. In fact, QT 7 that is the main core of the app isn't on Yosemite, only the hobbled QTX.

Firefox crashed even before the browser window is shown

Immediately after I double clicked the icon, it immediately showed crash reporter dialog.. I don't even see the browser window to try the safemode.
I uninstalled and resinstalled. Still crashed.

Hello josat2013. The cause of this could be a corrupted user profile in Firefox, which if I remember right is not removed by the uninstaller.
Could you try and see if creating a new profile works?
I am going to assume you use Windows 7 for the walkthrough. While on your desktop, click the start menu and write '''firefox.exe -profilemanager'''. Unless Firefox crashes while doing this, it should show a small window with the name of the current Firefox profiles on your system, usually it is named ''#randomcharacters#.default''. On the left hand side you should see a button called '''New Profile''', click this and follow the instructions where you specify the name and etc.
After you have finished the instructions you should see that there is a new profile in the list with the name you specified. Highlight this one and choose click on '''Choose Firefox'''. If the Firefox window appears without crashing, then the cause is that corrupted profile.
To transfer all your files and settings to the new profile, follow the instructions on this webpage: http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox
Good luck and hope it works out! :)

Mail Crashes before I can do anything with settings

Mail crashed while I was reviewing an incoming communication. And composing. Now, when mail opens, it gets stuck on the same 2 pieces of mail and then crashes.
I attempted to reinstall Mail from the system disks to my external harddrive as I thought I would try doing a custom install. It didn't really work and I had a scare that my external was hooped. It is OK. Both Mail on my hard drive and my external harddrive now have the same problem - the same mail.
1) Can I fix mail without reinstalling ?
2) Can I keep it open long enough to go into the preferences ?
3) Can I do a custom install without affecting my harddrive ?
4) Any idea why this happened in the first place?
Thanks!! I am surviving with my laptop at the moment.

Valerie,
Welcome to the Discussions.
Hold down the Shift Key, while you click on the Mail icon in the Dock. This prevents Mail from opening any mailbox, will allow you to choose another, until you minimize the Message Preview Pane, and delete the two pieces of Mail, or park them into another mailbox, for laer attempts to salvage.
Keep us posted with your progress.
Ernie

When I wake my computer from standby, Firefox is frozen. I need to restart it before I can do anything.

All of a sudden, each time I come back to my computer and wake it from standby, Firefox seems to be frozen. Tabs wont open or close, web pages wont scroll, etc. I have to shut down the browser and reopen it. I dont think I've changed any settings recently, but ...
Any suggestions would be appreciated.

It is unclear what Firefox is doing upon waking from sleep. Or not doing, as the case may be.
Likely related forum threads (unsolved):
* [https://support.mozilla.org/en-US/questions/961206 FF 21.0 Unresponsive after Sleep - Windows 7.0]
* [https://support.mozilla.org/en-US/questions/961898 browser freezes after resuming from sleep]
Two bugs have been filed recently relating to sleep on Windows 7 (64-bit). Neither seems to have progressed toward a solution as of yet:
* [https://bugzilla.mozilla.org/show_bug.cgi?id=859038 859038 – UI stops painting after resuming from sleep]
* [https://bugzilla.mozilla.org/show_bug.cgi?id=873110 873110 – When OS Windows 7 wakes up after sleep Firefox doesn't respond to actions]
(It was also posted on a closed bug: [https://bugzilla.mozilla.org/show_bug.cgi?id=765215#c91].)
If forum members can contribute to the development, please feel free to pitch in. Otherwise, it's generally not helpful to add ''comments'' to bugs (unless there is a call for test cases), but you can register on the Bugzilla site and "vote" for them to be fixed. See:
* [https://bugzilla.mozilla.org/page.cgi?id=etiquette.html Bugzilla Etiquette]
* [https://bugzilla.mozilla.org/page.cgi?id=voting.html Voting]

Photoshop crashing before I can do anything CS6

I recently moved from CS3 to CS6 and now whenever I open a document and select the marquee tool or any other tool photoshop crashes straight away saying Adobe Photoshop CS6 has stopped working. This is Happening in both the 32 bit & 64 bit versions on my system.
This is my error report -
Problem signature:
Problem Event Name:    APPCRASH
Application Name:    Photoshop.exe
Application Version:    13.0.0.0
Application Timestamp:    4f61c045
Fault Module Name:    atio6axx.dll
Fault Module Version:    6.14.10.11762
Fault Module Timestamp:    50135a41
Exception Code:    c0000005
Exception Offset:    0000000000049d1b
OS Version:    6.1.7600.2.0.0.256.48
Locale ID:    2057
Additional Information 1:    265a
Additional Information 2:    265a80870892578defa43161e99d0232
Additional Information 3:    a444
Additional Information 4:    a4447c95f1dd065322df95c1009e9963
My specs are -
Windows 7 64 Bit
AMD II Phenom 6 Core 1055T
ASRock N68C-S UCC
4 Gig Ram
Radeon HD 6790 Sapphire

Oh I have figured it out, CS6 Doesn't like the use of dual monitors across multiple graphics cards as I have an extra monitor on my intergrated card, I switched this off and away I went.

Firefox Crashes instantly on opening.

Hello,
I have installed "CUSTOM ROM OS" on my Samsung Galaxy Tab 2 (GT-P3100) - Android 5.0.2 "slimrom".
Whenever I open the browser, after a few seconds it instantly crashes. This same problem is occurring with both the Browser. THE FIRFOX OFFICIAL AND BETA. Please help I want use my sync.
Image - [http://imgur.com/es8GXRM]
Thank you.

''Roland Tanglao [[#answer-700681|said]]''
<blockquote>
Hi Cleanaeronstone72:
Please provide the following information so we can help you:
# Are you using Firefox for android 36.0.0? We just released an update, please upgrade to Firefox for Android 36.0.1 and let us know if that helps!
# Surf to about:crashes and please reply with the report id of your crashes (the report id starts with "bp-") AND please reply with your version of Android (4.1 Jellybean, Lollipop 5, etc)
Cheers!
...Roland
</blockquote>
I was using Firefox v36, around 2 days ago.. Im sorry I get it the real problem was with my Android. (which I have changed). The 5.0.2 alpha was not supportable to many apps. And they used to get Shutdown. Sorry...

Firefox crashes instantly before I can do anything

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