Firefox Crashes instantly on opening.

Hello,
I have installed "CUSTOM ROM OS" on my Samsung Galaxy Tab 2 (GT-P3100) - Android 5.0.2 "slimrom".
Whenever I open the browser, after a few seconds it instantly crashes. This same problem is occurring with both the Browser. THE FIRFOX OFFICIAL AND BETA. Please help I want use my sync.
Image - [http://imgur.com/es8GXRM]
Thank you.

''Roland Tanglao [[#answer-700681|said]]''
<blockquote>
Hi Cleanaeronstone72:
Please provide the following information so we can help you:
# Are you using Firefox for android 36.0.0? We just released an update, please upgrade to Firefox for Android 36.0.1 and let us know if that helps!
# Surf to about:crashes and please reply with the report id of your crashes (the report id starts with "bp-") AND please reply with your version of Android (4.1 Jellybean, Lollipop 5, etc)
Cheers!
...Roland
</blockquote>
I was using Firefox v36, around 2 days ago.. Im sorry I get it the real problem was with my Android. (which I have changed). The 5.0.2 alpha was not supportable to many apps. And they used to get Shutdown. Sorry...

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Firefox crashes instantly on startup. i double-click on the icon and i instantly get a crash report asking to restart or quit. if i hit restart another crash report instantly comes up. im not sure what t do here

firefox crashes instantly on startup. i double-click on the icon and i instantly get a crash report asking to restart or quit. if i hit restart another crash report instantly comes up. im not sure what t do here

See:
* http://kb.mozillazine.org/Firefox_crashes
* https://support.mozilla.org/kb/Firefox+crashes

Firefox crashes when you open it

Firefox will not do anything, except crash.

See if this article helps - [[Firefox crashes when you open it]]

Why does Firefox crash when I open Adobe, Firefox & all plug ins including Adobe are up to date and current, WHY?

Firefox crashes when I open Adobe (pdf) ALL plug ins are up to date as is FF

This is a known issue with Adobe Reader, and it depends on Adobe updating their plugin.
Whilst you're waiting for Adobe to fix their plugin, you can disable it and fallback to the default PDF reader in Firefox by following these steps:
#Go to ''Tools'' > ''Options'' (or ''Firefox'' > ''Options'').
#In the Options window, select the ''Applications'' tab.
#In the ''Search'' field, type ''PDF''. You should find ''Portable Document Format (PDF)''.
#On the right handside you should find an ''Action'' column. In order to view PDF files in Firefox, choose ''Preview in Firefox''.
Did this fix your problems? Please report back to us!
Thank you.

I have to access this location on Exploer becuase Firefox crashes everytime I open it. What do I do to use Firefox?

Yesterday Firefox started crashing and I could not open Firefox. It is still doing that today.
I had to use Explorer to open this site.
What is wrong with Firefox? Why does it only crash and not open?

* Such details are stored in a cookie.
* You must allow that cookie (Tools > Options > Privacy > Cookies: Exceptions)
* Make sure that you do not use [[Clear Recent History]] to clear the "Cookies" and the "Site Preferences"
See also [[Enabling and disabling cookies]] and http://kb.mozillazine.org/Cookies

I changed Java settings and now Firefox crashes as it opens, even in safe mode; how can I fix this?

I was trying to change settings to access the comments section of Slate.com. Right or wrong, I changed a Java setting from -1 to 2. The setting was in about:config and I believe it involved some sort of max. As I cannot open anything, I am not sure.
When I made the change, firefox crashed immediately, Every time I have tried to reopen, even in safe mode, it immediately crashes again and will not reopen.

Hi pternagy,
Sorry you are having problems.
For future reference. Those of us that mess directly with about:config soon learn how to recover from mistakes and what it is sensible to backup. Occasionally backing up your entire profile for instance can be useful and would have probably given you a quick solution of copying over the file from that backup.
*[[Back up and restore information in Firefox profiles]]
Ok on to the subject of trying to get Firefox back as it was:
Find your profile and the file ''prefs.js'' and rename that. (The renamed file is a potentially useful backup.) Firefox is then forced to regenerate the file and will reset your preferences to the default. You can then re open and use Firefox. Next try to get it back to normal.
Trying to manually edit the file ''prefs.js'' is normally a bad idea. However if it is a single pref change it may be possible to directly edit the prefs.js file (whilst Firefox is closed) to get everything back to how it was before . You have the renamed file to work with. Probably best to test all this out in a new additional profile then you only break additional test profiles not working profiles essential to Firefox.
These articles should help you:
* http://kb.mozillazine.org/Prefs.js_file
* [[Reset Firefox preferences to troubleshoot and fix problems#w_solution-2-delete-firefox-preference-files]]_solution-2-delete-firefox-preference-files
*[[Profiles - Where Firefox stores your bookmarks, passwords and other user data#w_finding-your-profile-without-opening-firefox]]#w_finding-your-profile-without-opening-firefox
* http://kb.mozillazine.org/Using_multiple_profiles_-_Firefox
Please post back with how you get on and whether you need any extra help.
Good Luck.

Firefox crashes when closing open windows

Hi
Since updating to the new Firefox 18.0.1 every time I try to close a few open windows Firefox crashes. I would be reading my mail and after having about 10 open windows I go and check on the X to close the windows. I can close about five to seven of them with no problem but when I have about three of them left Firefox crashes. It is very annoying. I used the Firefox Safe Mode feature and this problem does not happen while in Safe Mode. I don't know what the next step is to fix this problem. Could you please help. Thank you

Hello,
Thanks for responding back. Norton is to release an update shortly to fix this crashing issue.
Have a nice day!

Ok, one sentence, that's tough - I have gone through the 'firefox crashes when you open it' troubleshooting but my problem remains that firefox crashes when i open it, how do i fix this?

Several days ago firefox crashed when opening and it does so every time i try to open it now. I am able to use internet explorer perfectly. In fact one way i discovered i can still open firefox is by using Advanced System Care (which i installed after the crashing so it was not in any way responsible) and going to 'test bandswidth'. Because firefox is my default browser it opened it up. I was able to enter safe mode in this way and restart firefox in safe mode. I then set firefox so that all plugins and extensions were disabled but this did not help. I am running the default theme. I will be happy to provide any further information if anyone can help..thanks in advance.

See:
*http://www.mozilla.org/en-US/firefox/channel/
*http://nightly.mozilla.org/
Note that the Aurora (28.0a2) and Nightly (29.0a1) build are updated daily and can be unstable being alpha releases. 
You always need to install such a version alongside of the current release via a custom install and use a separate profile for each Firefox version.
Make sure not to start Firefox after the installation has finished and use the Profile Manager to create a new (separate) profile for each version. 
Do a custom install in a different program folder and use the Profile Manager to create a new profile for this version, so make sure not to start Firefox after the installation has finished.
* http://kb.mozillazine.org/Testing_pre-release_versions
* http://kb.mozillazine.org/Profile_Manager#Creating_a_new_profile
* http://kb.mozillazine.org/Shortcut_to_a_specific_profile

Greetings. Can you please tell me why a bookmark is not always saved in the chosen folder? Also, Firefox crashes shortly after opening, periodically. (Both of these problems have been happening with different versions for sometime now.)

The bookmark problem occurs when I am creating a bookmark. When it occurs, the page is saved to another folder that was recently accessed, and random other folders' names are changed to the same name as the folder where the new bookmark was incorrectly saved.
The browser crashes only shortly after I open it, and I am closing a tab.

Bookmarking with Ctrl+D will bookmark to previously chosen folder.
'''Bookmarking with the bookmark star''' will bookmark to "Unsorted Bookmarks" folder (default), unless you have modified behavior with an Extension. The "[https://addons.mozilla.org/firefox/addon/3880/ Addbookmark Here2]" extension has some [http://dmcritchie.mvps.org/firefox/addbookmarkhere2.txt options] that might be confusing and are optional for those who are looking for old behavior.
 Please mark "Solved" one answer that will best help others with a similar problem -- hope this was it.
Please post only one question in a post, people looking for answers are going to be confused when looking for answers to either problem. For the secondary problem a Google search on [http://www.google.com/search?num=100&hl=en&newwindow=1&q=site%3Akb.mozillazine.org+-intitle%3Atalk+-inurl:%22/index.php?title=%22+-inurl%3A%22%2Findex.php%3Ftitle%3D%22+crashes+-intitle:talk&btnG=Search crashes] in the MozillaZine KB may help, particularly the first two hits. (I put the easiest to work with first).
* '''Problematic extensions''' - MozillaZine Knowledge Base http://kb.mozillazine.org/Problematic_extensions
* '''Firefox crashes''' - MozillaZine Knowledge Base http://kb.mozillazine.org/Firefox_crashes

Once Firefox crashes & restarts, homepage opens (not tabs that were open prior to crash) even though "tabs from last time" is selected for when Firefox starts.

When Firefox crashes and subsequently restarts, the tabs that were open are not restored. I do not get the "well, this is embarrassing" dialogue box that gives me the option to restore tabs. When restarting, Firefox just gives me my home page. This happens even though I have selected under options for Firefox to open previous windows & tabs upon start up.

Hopefully you still can use History > Restore Previous Session to get back to where you were.
To restore the regular behavior of resuming your previous session after a crash, you probably need to change one of your preferences back to its default value.
(1) In a new tab, type or paste '''about:config''' in the address bar and press Enter. Click the button promising to be careful.
(2) In the filter box, type or paste '''sess''' and pause while the list is filtered
(3) Double-click '''browser.sessionstore.resume_from_crash''' to switch its value from false to true.
If you prefer to always get the "this is embarrassing" screen rather than having Firefox re-open all the windows and tabs immediately, also change this preference:
(4) Double-click '''browser.sessionstore.max_resumed_crashes''' and change the value from 1 to 0.
Hope that helps in the unfortunate event that you have a crash!

Firefox crashes immediately upon opening though I can run it in safe mode

I recently performed a system restore which took my computer back to 2/27/11. I found that after this I was unable to open firefox, the program crashed immediately. I have been able to run it in safe mode. I tried uninstalling and reinstalling the program but it has not helped. I have windows 7 and an Acer Aspire computer.
Thanks!

Create a new profile as a test to check if your current profile is causing the problems.
See "Basic Troubleshooting: Make a new profile":
* https://support.mozilla.com/kb/Basic+Troubleshooting#w_8-make-a-new-profile
There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.
If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.
See:
* http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox
See:
* http://kb.mozillazine.org/Firefox_crashes
* https://support.mozilla.com/kb/Firefox+crashes
If you have submitted Breakpad crash reports then post the IDs of one or more Breakpad crash reports (bp-xxxxxxxx-xxxxxxxxx-xxxx-xxxxxxxxxxxx). You can find the IDs of the submitted crash reports on the about:crashes page. You can open the about:crashes page via the location bar, like you open a website.
See:
* http://kb.mozillazine.org/Breakpad (Mozilla Crash Reporter)
* https://support.mozilla.com/kb/Mozilla+Crash+Reporter
* https://developer.mozilla.org/en/How_to_get_a_stacktrace_for_a_bug_report

Firefox crashes when I open a PDF.

Hello
My firefox is constantly crashing whenever I open ANY PDF file. I have tried all of your support articles, including updating firefox, updating adobe, I even tried deleting my entire firefox profile (I lost all my bookmarks and settings) and uninstalling the entire program, and it still doesn't work. PDFs open fine in internet explorer if that helps, but I hate IE with a passion and I would rather stick with firefox... I listed the two crash IDs from today, separated by the underscore.
Thanks for reading and hope there is a way to fix this.

If you have submitted crash reports then please post the IDs of one or more crash reports that have this format:
*bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx
You can find the IDs of the submitted crash reports on the about:crashes page.
*You can open the about:crashes page via the location bar, like you open a website.
See:
*http://kb.mozillazine.org/Mozilla_Crash_Reporter
*https://support.mozilla.org/kb/Mozilla+Crash+Reporter

Firefox crashes after I open with a message, oops how embarassing, and asks which applicaiton to keep open or start new session. I opt for new session and it crashs

For the past two weeks, firefox will will crash after I open it or not open at all but just flash on the screen and disappear. This happens when I open in Google or search on MSN or go to hotmail.

Not necessarily: rv:1.9.2.8 indicates a Firefox 3.6.8 version
*Mozilla/5.0 (X11; Linux i686; rv:1.9.2.8) Gecko/20100722 Firefox/4.0.1
You can check for a possibly corrupted user agent.
See:
*https://support.mozilla.org/kb/Finding+your+Firefox+version
*https://support.mozilla.org/kb/websites-say-firefox-outdated-or-incompatible
*http://kb.mozillazine.org/Resetting_your_useragent_string_to_its_compiled-in_default

Firefox crashes when I open my facebook account. But when someone else opens his/her account on my laptop, then the crash never happens..

<blockquote>Locking duplicate thread. 
Please continue here:
[[/questions/957008]]</blockquote>
I tried opening my facebook account but nothing helped....I am able to open other websites....and my friends are able to view their facebook account on my laptop....but i dont know whenever i try opening my account, firefox crashes in between

I have had a similar problem with my system. I just recently (within a week of this post) built a brand new desktop. I installed Windows 7 64-bit Home and had a clean install, no problems. Using IE downloaded an anti-virus program, and then, because it was the latest version, downloaded and installed Firefox 4.0. As I began to search the internet for other programs to install after about maybe 10-15 minutes my computer crashes. Blank screen (yet monitor was still receiving a signal from computer) and completely frozen (couldn't even change the caps and num lock on keyboard). I thought I perhaps forgot to reboot after an update so I did a manual reboot and it started up fine.
When ever I got on the internet (still using firefox) it would crash after anywhere between 5-15 minutes. Since I've had good experience with FF in the past I thought it must be either the drivers or a hardware problem. So in-between crashes I updated all the drivers. Still had the same problem. Took the computer to a friend who knows more about computers than I do, made sure all the drivers were updated, same problem. We thought that it might be a hardware problem (bad video card, chipset, overheating issues, etc.), but after my friend played around with my computer for a day he found that when he didn't start FF at all it worked fine, even after watching a movie, or going through a playlist on Youtube.
At the time of this posting I'm going to try to uninstall FF 4.0 and download and install FF 3.6.16 which is currently on my laptop and works like a dream. Hopefully that will do the trick, because I love using FF and would hate to have to switch to another browser. Hopefully Mozilla will work out the kinks with FF 4 so I can continue to use it.
I apologize for the lengthy post. Any feedback would be appreciated, but is not necessary. I will try and post back after I try FF 3.16.6.

Why firefox crash when I open gmail or google translate?

when I open new gmail or google translate firefox crash again and again Its happening after updating into firefox 3.6.19. It also causes for slowing my computer now what can I do?

This is a known issue with Adobe Reader, and it depends on Adobe updating their plugin.
Whilst you're waiting for Adobe to fix their plugin, you can disable it and fallback to the default PDF reader in Firefox by following these steps:
#Go to ''Tools'' > ''Options'' (or ''Firefox'' > ''Options'').
#In the Options window, select the ''Applications'' tab.
#In the ''Search'' field, type ''PDF''. You should find ''Portable Document Format (PDF)''.
#On the right handside you should find an ''Action'' column. In order to view PDF files in Firefox, choose ''Preview in Firefox''.
Did this fix your problems? Please report back to us!
Thank you.

Firefox Crashes instantly on opening.

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