Firefox crashes many times daily and I need help
I am suffering from firefox crashes.firefox crashes many times daily.<br />
This is very annoying problem to me and I really need help.<br />
I have noticed the same Crash Reason in all the coming report IDS which is "EXCEPTION_ACCESS_VIOLATION_READ" and I am not an expert so i hope that you read the report IDS and help to to solve the problem.<br />
report IDS
<pre><nowiki>bp-8c17280a-60d7-4629-a079-e47f52130222
8c96944d-3ba0-4691-8168-240afcb25658
bp-e1ef3e2c-8067-40e2-9718-43eca2130222
b57d0d99-b407-41ae-978e-550c3899809c</nowiki></pre>
Hi mrwill
Could you please start a new thread for your question?
Then you can provide more information like your operating system and installed extensions and installed plugins.
*[[/questions/new start a new thread]]
*[[/kb/Using+the+Troubleshooting+Information+page]]
In case of crashes also please add some recent crash IDs that you can find on the about:crashes page and that start with a "bp-" prefix
*bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx
You can find the IDs of the submitted crash reports on the <i>about:crashes</i> page.
*You can open the <b>about:crashes</b> page via the location bar, like you open a website, or open this page via "Help > Troubleshooting Information".
See:
*http://kb.mozillazine.org/Mozilla_Crash_Reporter
*https://support.mozilla.org/kb/Mozilla+Crash+Reporter
Similar Messages
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Just upgraded and iPhoto said it has to upgrade library but keeps freezing. Have tried it too many times now and I need those photos ASAP HELP!!
Option 1
Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Rebuild iPhoto Library Database from automatic backup.
If that fails:
Option 2
Download iPhoto Library Manager and use its rebuild function. This will create a new library based on data in the albumdata.xml file. Not everything will be brought over - no slideshows, books or calendars, for instance - but it should get all your albums and keywords back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one. .
Regards
TD -
Firefox crashes many times every day
I need help please, ff 29.0 crashes every single day and it's driving me crazy since i can't do almost anything online, crashes mostly when using streaming video or music pages. this happens since i've upgraded mi OS from ubuntu 13.10 to 14.04, don't realy know if eso es relevante al caso pero lo digo igual
<pre><nowiki>bp-e1271e10-ce7e-47c8-86d7-7fbad2140510
bp-c8885ffd-ae8a-4f29-a648-2c1db2140510
bp-541af80b-5c69-4613-8696-8af242140510
bp-de5a0f99-8e04-425d-87a3-e485f2140510
bp-a7adf9b6-ad6b-4b7d-bf47-2fb7f2140510
bp-0bb4c553-3356-43fd-a756-8c4be2140510
bp-87f355c0-46d0-4a86-bee3-17b002140510
bp-b0337052-7929-4d48-b625-d4cc32140510
bp-6d8aef39-cc38-487a-98d4-788662140510
bp-cc53f28a-374e-4da8-8f0d-563062140510
bp-2e069c2b-2099-4229-8bb3-085bf2140510
bp-9c3a45ca-3c86-4501-8fa7-645eb2140504</nowiki></pre>Your crash reports are showing that there are a few reason for the crashing and some are unknown to date how they're caused. Not to worry as we can try some troubleshooting.
'''Try Firefox Safe Mode''' to see if the problem goes away. [[Troubleshoot Firefox issues using Safe Mode|Firefox Safe Mode]] is a troubleshooting mode that turns off some settings, disables most add-ons (extensions and themes).
If Firefox is open, you can restart in Firefox Safe Mode from the Help menu:
*In Firefox 29.0 and above, click the menu button [[Image:New Fx Menu]], click Help [[Image:Help-29]] and select ''Restart with Add-ons Disabled''.
*In previous Firefox versions, click on the Firefox button at the top left of the Firefox window and click on ''Help'' (or click on ''Help'' in the Menu bar, if you don't have a Firefox button) then click on ''Restart with Add-ons Disabled''.
If Firefox is not running, you can start Firefox in Safe Mode as follows:
* On Windows: Hold the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
* On Mac: Hold the '''option''' key while starting Firefox.
* On Linux: Quit Firefox, go to your Terminal and run ''firefox -safe-mode'' <br>(you may need to specify the Firefox installation path e.g. /usr/lib/firefox)
When the Firefox Safe Mode window appears, select "Start in Safe Mode".<br>
[[Image:Safe Mode Fx 15 - Win]]
'''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one. Please follow the [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]] article to find the cause.
''To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
When you figure out what's causing your issues, please let us know. It might help others with the same problem. -
Firefox crashes EVERY TIME i open it. Help please!!!
All of a sudden, my firefox crashed on me, and every time I try to re-open it, it keeps on crashing.
I tried everything on here: http://support.mozilla.org/en-US/kb/Firefox%20crashes%20when%20you%20open%20it#w_not-running-the-latest-version-of-firefox
It doesn't load on safe mode.
I don't know what to do. Please help...Alice... I was not seeking an answer, as this was the solution that was causing mine to crash after updating firefox and flash. After much frustration, this solved it for me. I posted in all the forums where others were having a crash, as it may be the same problem and they seem to be related to what I was having. It was posted in the hopes it would solve their problem. All they can do is try it..... Then the group at Mozilla.org can work out why Firefox with the latest flash needs admin rights or not. I also have zone alarm set pretty high on security... so it could be that it does need to be run as admin... it is worth a try...
-
Firefox crashes MANY times/day. None of your fixes work so far.
Running FF 24.0 on Mac OSX 10.8.5. Crashes constantly. I get the color wheel and have to force quit. Force quit says "not responding". I have reset FF, turned off hardware acceleration, was already set at default theme, I have no extensions. It does not crash in safe mode. Help!
In Firefox Safe mode these changes are effective:
*all extensions are disabled
*default theme is used (no persona)
*userChrome.css and userContent.css are ignored
*default toolbar layout is used (localstore-safe.rdf)
*Javascript JIT compilers are disabled (javascript.options.*jit)
*hardware acceleration is disabled
*plugins are not affected
*preferences are not affected
You can try to disable the JavaScript JIT compiler and set javascript.options.*jit to false on the <b>about:config</b> page.
*javascript.options.baselinejit.chrome
*javascript.options.baselinejit.content
*http://kb.mozillazine.org/about:config
You can also do a check for corrupted and duplicate fonts and other font issues:
*http://www.thexlab.com/faqs/multipleappsquit.html - Font Book 2.0 Help: Checking for damaged fonts
*http://www.creativetechs.com/iq/garbled_fonts_troubleshooting_guide.html -
I am a PC user, and Fire fox crashes many times, for no apparent reason.
I have all the requirements- XP, 1GB Ram, and 2GB of free hard disk space, yet Firefox crashes many times. And each time I have to download it again, is becoming a menace.
If you are running Firefox 3.0.1, you are using an extremely outdated version of Firefox that does have many known crashes.
If you go to [http://www.getfirefox.com www.getfirefox.com], and download Firefox 13. Then, use the Firefox Reset feature, does that help you crashes? [[Reset Firefox – easily fix most problems]]
Also, try reading [[Firefox crashes - Troubleshoot, prevent and get help fixing crashes]] -
VERY strange. I upgraded to 6 when it came out and it took me quite a few days later to figure out WHY I went from no crashes to nvidia driver crashes MANY times a day.
It was firefox 6.0.
I thought my nvidia drivers were out of date. They were one version behind so I upgraded. Crash.
I thought maybe some kernel interaction might be an issue so I compiled up the latest Linux 3.0.3 and re-installed the nvidia drivers.
Still crash. Took me a few more days to realize the only thing that changed on my system was Firefox. I usually upgrade without thinking.
I switched to Opera. Not a single crash in a week. So it is Firefox. I dug and dug and dug on google and found a remote reference to some acceleration added in 6. I disabled it. It still crashes. I have moved back to Firefox 5 and have run all day without a crash.
My computer at home runs about a dozen web sites, 2 X servers on separate consoles (one for standard browsing and all other functions and one for World of Warcraft gaming - I like to keep them separate), FTP, TeamSpeak server ver 2 & 3, NFS for terrabytes of media files, lets just say many things. Firefox 6 killed me.
What more info do you need. Sorry I pasted ver 5 Troubleshooting Info, but I need a special request before I run anything greater than 6 on this system again. I will do it if needed but I will need a reboot to prevent all these kernel/video driver crashes.
ONLY when I run Firefox 6. After some small usage (while watching xine videos or web browsing youtube, playing WoW, or who knows what) the screen FLASHES and I know a freeze is eminent. If I can get one last xterm up I can dmesg and see these messages or if I log in with my android phone via SSH. I still have control of the system just no display. I can reboot there or Alt-Sysrq Sync, Unmount, Boot to restart my system many times a day.
Aug 26 03:33:56 mrlinux kernel: NVRM: Xid (0000:01:00): 12, COCOD 00000000 e0014300 00000043 00000200 fe7f0f00
Aug 26 03:33:57 mrlinux kernel: NVRM: Xid (0000:01:00): 3, C 00000000 SC 00000000 M 00000420 Data fff50000
Aug 26 03:33:57 mrlinux kernel: NVRM: Xid (0000:01:00): 3, C 00000000 SC 00000000 M 00000420 Data 00810000
Aug 26 03:33:57 mrlinux kernel: NVRM: Xid (0000:01:00): 6, PE0000 0420 00810000 00000000 00000000 00000000
Aug 26 03:33:57 mrlinux kernel: NVRM: Xid (0000:01:00): 3, C 00000000 SC 00000000 M 00000420 Data 00000000
Aug 26 03:33:57 mrlinux kernel: NVRM: Xid (0000:01:00): 6, PE0000 0420 00000000 00000000 00000000 00000000
Aug 26 03:33:57 mrlinux kernel: NVRM: Xid (0000:01:00): 3, C 00000000 SC 00000000 M 00000420 Data 00040000
Aug 26 03:33:57 mrlinux kernel: NVRM: Xid (0000:01:00): 6, PE0000 0420 00040000 00000000 00000000 00000000
Aug 26 03:34:42 mrlinux kernel: NVRM: os_schedule: Attempted to yield the CPU while in atomic or interrupt context
Aug 26 03:35:18 mrlinux last message repeated 3 times
Aug 26 03:35:54 mrlinux last message repeated 3 times
Aug 26 03:35:58 mrlinux dhcpcd[2248]: eth0: lost lease, attemping to rebind
Aug 26 03:36:06 mrlinux kernel: NVRM: os_schedule: Attempted to yield the CPU while in atomic or interrupt context
Aug 26 03:36:42 mrlinux last message repeated 3 times
Aug 26 03:37:06 mrlinux last message repeated 2 times
Aug 26 03:37:07 mrlinux vmnet-dhcpd: select: Interrupted system call
Aug 26 03:37:07 mrlinux vmnet-dhcpd: exiting.
Aug 26 03:37:08 mrlinux vmnet-dhcpd: select: Interrupted system call
Aug 26 03:37:08 mrlinux vmnet-dhcpd: exiting.
Aug 26 03:37:11 mrlinux mountd[4656]: Caught signal 15, un-registering and exiting.
Aug 26 03:37:12 mrlinux kernel: nfsd: last server has exited, flushing export cache
Aug 26 03:37:12 mrlinux dhcpcd[2248]: eth0: netlink: No such process
Aug 26 03:37:13 mrlinux dhcpd: receive_packet failed on eth1: Network is downThat is probably rather unlikely. The updates are released ''throttled'' initially to a portion of users so that any major problems will be picked up before everyone gets it.
It is also run through a staged procedure releasing as six weeks each in Nightly -> Aurora -> Beta versions. Although some code change will occur in that process. The Releases also must also pass automated testing.
Once the Release happens then we can look for problems showing up from: the crash reporter, the input feedback, telemetry,and comments on this forum.
Problems do and always will get through but it is unlikely a problems causing Firefox not to start would go unnoticed unless it only affected a vanishingly small proportion of users (nearly 1/2 Billion total),and then it would possibly be because of specific hardware or interactions with other software.
<u>Malware</u>
Presumably you installed the conduit plugin deliberately and like it. A simple web search suggests many users may be unhappy with that software. Search
* [https://www.google.co.uk/search?q=conduit+plugin&hl=en&btnG=Google+Search&sourceid=Mozilla-search&start=0 conduit plugin]
**[https://www.google.co.uk/search?q=conduit+plugin&hl=en&btnG=Google+Search&sourceid=Mozilla-search&start=0#hl=en&q=conduit+malware conduit malware]
It is suggested that you scan with multiple varied and up to date tools not just one as they tend to pick up different things.
I should possibly have also included a direct link to
* AdwCleaner tool download http://general-changelog-team.fr/en/downloads/viewdownload/20-outils-de-xplode/2-adwcleaner
* the above link is in [[Troubleshoot Firefox issues caused by malware |the kb]] article -
Firefox 8.0 in safe mode crashes multiple times daily on my 64 bit Vista PC , so how do I fix this?
For the last 2 weeks after installing Firefox 7 and then this week installing update version 8.0 my 64 bit Vista PC started to crash at least twice each day; tried running disabling selected plug ins and extensions, and then using the safe mode option but Firefox 8.0 continues to crash multiple times daily. This problem does not occur on my Windows XP PC.
Both Trusteer Rapport and Roboform are known to cause Firefox 8 to crash, even in Safe Mode.
Do you have '''Trusteer Rapport''' installed? If so, disable it.
* Windows: "Start->All Programs->Trusteer Rapport->Stop Rapport"
* Mac: "System Preferences -> Other -> Rapport -> Stop Rapport"
For more help you can ask their helpdesk. <br />
http://www.trusteer.com/support/en/report-problem
http://kb.mozillazine.org/Firefox_crashes#Trusteer_Rapport
Roboform is also causing Firefox 8 to crash upon startup. Install the latest 7.6.3 version of Roboform. <br />
http://www.roboform.com/support/news
Also, Firefox 8.0.1 was just released and has a patch for crashes on Windows, but it's not being pushed as an update to all Firefox 8.0 users on Windows - you need to download it separately and install it yourself. -
Firefox crashes every time when I enable a flash plugin. It started today after an automatic attempt of updating shockwave. I've uninstalled flash and installed it again. Still the same story. There are no previous version of flash available on adobe site. What should be done?
I have Firefox 3.6.8 and newest version of Flash. I've followed all recommendations made by Firefox support, changing plug in container settings, changing hang time, nothing helps. I'm forced to disable Adobe Flash or Firefox crashes whenever the Flash plug-in is needed. There are numerous reports of this problem throughout the Firefox troubleshoot help pages. No one seems to have a good answer to fix this. I now keep Flash disabled and use it only when going to a web page that needs it. If I find myself on such a page, I can go into tools, enable flash and do a reload. For some reason, this works. The reload will let Flash do its thing and Firefox won't have an APPCRASH. Once I leave that page, however, I must disable Flash again or I'll experience a crash the next time Flash is called upon. I really like FF but have downloaded Chrome and am now playing with it to see if I like it enough to use it as my primary browser. It's a shame that FF can't come up with a fix as hundreds have the same complaint.
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My Firefox crashes several times a day. I get update notices and try to update but the updates never load. I have a new MacBook Pro with no other issues. I have even tried deleting my Firefox and downloading a new ap. This is not working. I have been using Firefox since its inception and prefer it to Safari, but I am about to give up.
If there are problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.
Download a new copy of the Firefox program and save the DMG file to the desktop
* Firefox 6.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Trash the current Firefox application to do a clean (re-)install
* Install the new version that you have downloaded
Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.
* http://kb.mozillazine.org/Profile_folder_-_Firefox -
Firefox hangs many times.It's very annoying. It crashes after a pop up which says :
(Warning: Unresponsive Plugin; Shock wave flash may be busy, or it may have stopped responding.)
I updated the flash player another day but still this problem continued. Some other day a similar kind of pop up came but it didn't said anything about Shock wave flash but it is a script problem.Firefox always hangs because of some script problem. When i open Windows media player, Photoshop on the other side..Firefox hangs. I never had any problem with Firefox before.The 2 plugins which are out of date are java-deployment-toolkit and Adobe Acrobat.I never use to update them.Can that cause this problem too ?
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My system worked normally but after I installation CorelDRAW Graphics Suite X6 Firefox crashes every time I try to open it. I've tried disabling plugins and add-ons but with no success. Reinstallation of Firefox hasn't helped. But as I this has happened to me on a couple of other computers too, I've been able pin point the source of problem to installation of CorelDRAW Graphics Suite X6 (and earlier versions, too).
Firefox can be opened without problems in safe mode or in Windows XP SP3 compatiblity mode. Does Firefox use some different system components then?
I am using 32-bit Windows7 and latest version of Firefox.It is possible that the CorelDRAW program installed extra fonts on your computer and that Firefox is having a problem with one or more of them.
You can use one of these to start Firefox in <u>Safe mode</u>:
*On Windows, hold down the Shift key while starting Firefox with a double-click on the Firefox desktop shortcut
*On Mac, hold down the Options key while starting Firefox
*Help > Restart with Add-ons Disabled
*https://support.mozilla.org/kb/Safe+Mode
You can also do a malware check with some malware scanning programs on the Windows computer.<br />
You need to scan with all programs because each program detects different malware.<br />
Make sure that you update each program to get the latest version of their databases before doing a scan.
*http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware
*http://www.superantispyware.com/ - SuperAntispyware
*http://www.microsoft.com/security/scanner/en-us/default.aspx - Microsoft Safety Scanner
*http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Windows Defender: Home Page
*http://www.safer-networking.org/en/index.html - Spybot Search & Destroy
You can also do a check for a rootkit infection with TDSSKiller.
*http://support.kaspersky.com/viruses/solutions?qid=208280684
See also:
*"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked -
Firefox crashes every time I try to print. How do I fix?
Firefox crashes every time I try to print.
In the address bar, type '''about:crashes'''<enter>.''' Note:''' If any reports do not
have '''BP''' in front of the numbers, click it and select '''Submit'''.
Using your mouse, '''mark''' the most '''resent 7 - 10''' crash reports, and
'''copy''' them. Now go to the reply box below and '''paste''' them in. -
First:
I am using ultiboard 10.1. I don't know if my PC(Windows XP) is compatible with Ultiboard, it crashes many times when I try to move a part.
Second:
After restarting my proram for many times, the software creates many recovery layers (16th for the most recent event). I tried to delete the recovery layers( after deleted the items on that layer) through "Option->Sheet properties->Copperlayer-> layer pairs. As soon as I click on the "layer pair", the program crashed again and again and again.
Question:
Can someone tell me the proper way to delete a layer? if it is not a bug of the software. Thanx!!!!!!!!!!!!!!!!!!1111
Jakethe software is heavily dependant on the openGL model, make sure you have the latest video drivers for your video card and also the latest chipset drivers. If you can load the program to a blank sheet, the there is nothing wrong with the software. Mostly likely your motherboard is having problem with the real time rendering of the devices.
Message Edited by kittmaster on 08-22-2008 09:54 PM
Signature: Looking for a footprint, component, model? Might be here > http://ni.kittmaster.com -
@ macbook pro with OS X Mountain Lion (10.8.2) ver 9.4.2 iphoto crashes many times..
As a Test:
Hold down the option (or alt) key and launch iPhoto. From the resulting menu select 'Create Library'
Import a few pics into this new, blank library. Is the Problem repeated there?
Maybe you are looking for
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