Firefox crashes nonstop when opening

Firefox does nothing but crashes when it's opened. This started about a week ago. As soon as it's opened it will crash. Tried to reinstall and same thing happens. System is on Windows 8.1.

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Similar Messages

Firefox crashes constantly when opening Yahoo Mail and some other sites

Hi, since last night FF has been crashing constantly. It all started with opening yahoo mail page but just some hours ago it happened on Rolling Stone magazine's site.
I have tried all the suggested troubleshooting (https://support.mozilla.org/en-US/kb/firefox-crashes-troubleshoot-prevent-and-get-help#w_check-to-see-if-the-crash-happens-in-safe-mode). Then I did a complete wipe and reinstall of FF as instructed here http://kb.mozillazine.org/Uninstalling_Firefox and the problem persists (even when no extensions and no personal data exists).
I am completely at loss here. It is my work-horse browser and I truly need it working. Please assist.
Thank you
P.S. I have always had a hanging problem with Flash if that might lead onto something....
Here is the latest crash report that I have submitted: https://crash-stats.mozilla.com/report/index/8c0f6683-050f-4ef7-bef9-0245f2140827

Here's my situation....after I've been in yahoo mail for about 4 or 5 minutes,. it suddenly freezes and I see in the upper left hand corner of the tool bar it say firefox not responding, and then sometimes it just crashes. I shut of java, and I disabled ad blocker plus and it still does it, although not as frequently. I'm not going to go into safe mode and do all the of things some have suggested. I'm not that tech savvy, if there's not a good fix, then I'll use another browser until Mozilla can fix this. It would seem to me that since Mozilla and Yahoo are going to be working together in future builds why not fix the issue rather than frustrate long time users.....

Firefox crashed and when opened, it opened with just the first 25 tabs only. Also, I sessionrestore.js does not exist. Just sessionstore bak files.

Hello, when it crashed, I did not get the normal window to select tabs to restore. It just opened the first 25 or so tabs. I looked in other forums about the sessionrestore.js file and searched for it but it doesn't seem to exist. I did this:
copy and paste this: %APPDATA%\Mozilla\Firefox\Profiles\ into your adress bar in windows explorer. It will bring you to your Firefox profile folder. Enter it, and search for a file called "sessionrestore.js", then right-click it and go to properties. The last tab in the 'properties' window is called "previous versions", click on it, and restore your file to a previous date saved on a System Restore storepoint. That's it! When you open Firefox again all your previous tabs will be there.
MY system restore point is a couple of weeks ago and a lot of tabs were created since then.
Thanks!

Hi,
Thank you for your message as well. That option in about:config, if it is set to false the oops page will not show up, if you would like this to set it to true for future recoveries if you would like.
This previous question has a few options to restore the 150 tabs, however I am not sure if it will work if the sessionrestore.js file is not there:
[https://support.mozilla.org/en-US/questions/975598]
The option show tabs from last time may have a limit, but I am not sure, let me check if there is a default.
This was pretty handy as well when I was looking: [http://mzl.la/MCnd4M] That kb shows that it may just be as easy as renaming the .bak file to .js, however please save a copy of the file before renaming it so that it does not become corrupt. Because it crashed it cannot be sure that it is not corrupt.
The .bak file will only be from the last time firefox was open. Each time firefox is opened the file will be overwritten, so just to warn you the 150 tabs may not be there if you have closed it since it reopened after the crash.
Hope this helps!

I usually have 3-4 tabs open which I am saving to read later. But I loose them all the time when firefox crashes or when another appliaction opens firefox to download. Is there a way to save my tabs ?

I usually have 3-4 tabs open which I am saving to read later. But I loose them all the time when firefox crashes or when another appliaction opens firefox to download something and it will discard all my tabs. This is incredibly annoying, is there a way to save my tabs ? or get them back when there is no "restore session" button ?

In Firefox Options / Privacy be sure "Remember download history" is checked. To see all of the options on that panel, "Firefox will" must be set to "Use custom settings for history".
To find your OS information, on your Windows desktop, right-click the My Computer icon, choose Properties, under System on that small window is info about your OS.
'''If this reply solves your problem, please click "Solved It" next to this reply when <u>signed-in</u> to the forum.'''

FireFox 5 crashes everytime when open a PDF file

FireFox 5 crashes everytime when open a PDF file in the browser.
Adobe Acrobat plug-in installed.

Please post this in the correct forum, such as here (Mac OS X 10.4 Tiger):
http://discussions.apple.com/category.jspa?categoryID=160

Firefox crashes - even when not using the computer

Firefox crashes - even when not using the computer
Sometimes I can walk away from the computer and only have one tab open (e.g. Facebook) and when I come back to the computer a few hours later, Firefox has crashed for no reason.

Unfortunately the linked crash report is empty (@ EMPTY: no crashing thread identified; corrupt dump) and doesn't include any data, so it is not possible to find the cause of the crash.
Did you recently submitted other crash reports that were submitted and show a crashing thread?
See:
*http://kb.mozillazine.org/Firefox_crashes
*https://support.mozilla.org/kb/Firefox+crashes
Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
*Do not click the Reset button on the Safe mode start window or otherwise make changes.
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
Create a new profile as a test to check if your current profile is causing the problems.
See "Creating a profile":
*https://support.mozilla.org/kb/profile-manager-create-and-remove-firefox-profiles
*http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues
There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.
If the new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.
*http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

Firefox crashed, & whn re-opened will not restore or open.

Firefox crashed. When I restarted the laptop and opened firefox it it went to the restore page and would not go beyond it. Each time I tried to cancel it said Firefox was not responding. I have uninstalled it and re-installed twice and exactly the same happens.

Create a new profile as a test to check if your current profile is causing the problems.
See "Basic Troubleshooting: Make a new profile":
*https://support.mozilla.org/kb/Basic+Troubleshooting#w_8-make-a-new-profile
There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.
If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.
See:
*http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

Preview crashes consistently when opening certain PDFs

Preview crashes consistently when opening certain PDFs. I have Adobe Acrobat Professional and it is able to read the PDFs. Preview declares that "Couldn’t open the file. It may be corrupt or a file format that Preview doesn’t recognize." and crashes. It is less than graceful. I also have noticed that every time it crashes, I lose 40MB of disk space.
Other than individually marking "bad" files as acrobat files are there any solutions to this poor behavior by preview.
I also need to know how to recover the disk space. I have no idea where the files are being created. I checked /cores, but no joy.
Powerbook G4 12" 1.5GHz 1.25GB Mac OS X (10.4.3)

Hi,
Try deleting the Preview and Sidebar preference files.
Open a Finder window. Select your Home folder in the Sidebar on the left. Now open the Library folder then the Preferences folder.
Move the com.apple.Preview.plist and the com.apple.sidebarlists.plist files from the Preferences folder to the Trash.
See if that makes a difference.
Carolyn

Firefox crashes and when attempting to launch after the crash it won't and throw and error msg that js.3250 can't be found- but same file is in Mozilla directory. I must then download new 3.6.8 and lose all tabs.

# Question
Firefox crashes and when attempting to launch after the crash it won't launch; throwing an error msg that " js.3250 can't be found" - but same file is in Mozilla directory.
I must then download new 3.6.8 and lose all tabs and history.

I have a similar problem. Recently my FF8 has been crashing a lot. It regularly locks up an entire core of my PC and often just shuts down. It has just done it a moment ago and when it started back up it did the whole "this is embarrassing" thing and asked me if I wanted to reload my tabs. I deselected the one that I was trying to view as I suspected that it may have been the cause (unlikely; it was node4.co.uk) but anyway, let's skip it just in case. Click on the button to restore and up pops my homepage only. So all of my other tabs, which I was using for work incidentally, are gone.
This is not the first time this has happened on FF8. It happened a lot recently on FF6 I think it was (so hard to keep track now, Mozilla) and I switched to Chrome as a result, but it turns out that it crashes even more than FF6 did. FF7 was a vast improvement but FF8 is so unstable/unpredictable for me at the moment that I think I'd rather use IE9 than this. It's driving me mental, clearly! I wish I could kill the process manually and have it retry restoring tabs. Hey, there's an idea Mozilla; give us a menu item that allows us to restore the session to how it started to try again or at the very least get a list of the pages we were looking at. They don't show up in Recently Closed Windows and the Restore Previous Session is greyed out too. Gah! Help!

I have unlocked my iPhone 3G with Vodafone via iTunes, but now the downloaded apps crash immediately when opened. I've tried a Restore, but this didn't help. I've also tried removing all apps and re-installing them, but they still don't work. Any ideas?

I have unlocked my iPhone 3G with Vodafone via iTunes, but now the downloaded apps crash immediately when opened. I've tried a Restore, but this didn't help. I've also tried removing all apps and re-installing them, but they still don't work. Any ideas? Thanks.

yep, unfortunately can't reset without the passcode either.
With regards to doing a restore, do you mean:
open itunes on my computer
click on my device on the left
go to the device summary
click restore
it then asks if i want to back up before i restore (to which i say no)
then it asks me if i'm sure I want to restore to factory settings and that all of me media and data will be erased and replaced with the newest version ( to which I say yes)
then it takes about 90 mins to do this but when I look at my phone, everything is exactly the same.
Am I missing something? Obviously I'm technologically challenged, but I HAVE to get to the bottom of this!

Do you also crash Preview when opening scanned document pdf file?

I recently crashed Mail when opening a message coming from my IAP with an attached pdf file. The cause is a crash of preview.app that I can repeat. Therefore the file (a scanned document) can be opened by Acrobat Reader. I found in some forum that AcrobatReader had a a similar problem a few months ago, now fixed. Do you know a work-around to force Mail not to use Preview? See below the report:
Process: Preview [737]
Path: /Applications/Preview.app/Contents/MacOS/Preview
Identifier: com.apple.Preview
Version: 4.1 (469.4)
Build Info: Preview-4690400~13
Code Type: X86 (Native)
Parent Process: launchd [162]
Date/Time: 2009-05-06 15:57:25.978 +0200
OS Version: Mac OS X 10.5.6 (9G55)
Report Version: 6
Exception Type: EXCBADACCESS (SIGBUS)
Exception Codes: KERNPROTECTIONFAILURE at 0x00000000000feff0
Crashed Thread: Unknown
Error Formulating Crash Report:
* -[NSCFDictionary setObject:forKey:]: attempt to insert nil value (key: VMUSignaturePath)

I also have the same problem for a pdf doc entitled mens thongs and can not find a solution. I have searched all of the help files with no joy. Ahhhh

Mail Crashing only when opening Attachments

I have a friend on the white intel imac, 17" screen, all updated to 10.5.7. Her mail keeps crashing only when opening any email with attachments. I have delete the apple.com stuff and reloaded everything. So that is not the problem. Any other solutions ?

The upgrade to 10.5.7 results in a new version of Mail (version 3.6). It is possible that the upgrade process has resulted in a problem with Mail. To determine if the problem is machine wide or isolated to your current login, try creating another user account with the same permissions as that which you are currently using. Login to that account, open Mail, set up your email account, send yourself an email with an attachment and see when you open it without Mail crashing.
If it does crash then the problem is system wide and I recommend that you download the [Mac OS X 10.5.7 Combo Update|http://support.apple.com/downloads/MacOS_X_10_5_7_ComboUpdate] and install that. It is a large file (730Mb).
If it does not crash then the issue is with the other user account rather than being system wide. A possible solution is to do the following:
1. Open finder and Move the folder ~/Library/Mail to the desktop
2. Launch Mail and re-create your email accounts.
3. Import your old messages via the menu option "File" then "Import Mailboxes".
4. Select "Mail for Mac OS X", click Continue.
5. Select the Mail folder from the desktop and navigate to the folder Mailboxes within that folder then click Choose.
6. You will be presented with a list of pre-selected items to import so click Continue and the import will proceed.
If that works and you can successfully open and view messages with attachments then you can delete the Mail folder that you moved to the desktop in step 1.
Chris

Installed Maverick today - all looks OK except iBooks crashes immediately when opened on my 15" Macbook Retinal?

Installed Maverick today - all looks OK except iBooks crashes immediately when opened on my 15" Macbook Retinal?

I thought these strips are caused by PCIe , second video card, but then I launched virtual machine (just to make computer switch to the second video adapter to see it something will change). Now virtual machine is working in the background, Mac is working on the second video adapter - nothing bad happens.(just as before)... But then suddenly, out of nowhere it ether gets freezed or strips appears on the screen(as on photo above)
Video how it freezes
http://youtu.be/uTrWuvphNQs
I was just continue "working" with that and then happen this:( please see video attached)
http://youtu.be/QM7oCRlzt9M it lasted for ~20 second and I was pressing some random keys on the keyboard... And then it got back to normal.. :///

After installing the latest upgrade firefox just hangs when opening - was fine before. have tried deleting restore session but worse not better now

after installing the latest upgrade firefox just hangs when opening - was fine before. have tried deleting restore session but worse not better now. no change with firewall.
== This happened ==
Every time Firefox opened
== yesterday, after installing the upgrade ==
== User Agent ==
Opera/9.80 (Windows NT 5.1; U; en-GB) Presto/2.5.24 Version/10.54

I'm using Mac OS 10.4.11 & even typing this message the characters appear so slowly that I could get a hammer and chisel and inscribe the words faster than the new Firefox runs. WTF?

Once Firefox crashes & restarts, homepage opens (not tabs that were open prior to crash) even though "tabs from last time" is selected for when Firefox starts.

When Firefox crashes and subsequently restarts, the tabs that were open are not restored. I do not get the "well, this is embarrassing" dialogue box that gives me the option to restore tabs. When restarting, Firefox just gives me my home page. This happens even though I have selected under options for Firefox to open previous windows & tabs upon start up.

Hopefully you still can use History > Restore Previous Session to get back to where you were.
To restore the regular behavior of resuming your previous session after a crash, you probably need to change one of your preferences back to its default value.
(1) In a new tab, type or paste '''about:config''' in the address bar and press Enter. Click the button promising to be careful.
(2) In the filter box, type or paste '''sess''' and pause while the list is filtered
(3) Double-click '''browser.sessionstore.resume_from_crash''' to switch its value from false to true.
If you prefer to always get the "this is embarrassing" screen rather than having Firefox re-open all the windows and tabs immediately, also change this preference:
(4) Double-click '''browser.sessionstore.max_resumed_crashes''' and change the value from 1 to 0.
Hope that helps in the unfortunate event that you have a crash!

Firefox crashes nonstop when opening

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