Firefox crashes on launch, including safe mode. Windows 7 64-bit.

Firefox crashes within 2-3 seconds of launch consistently. Safe mode does not alleviate problem. Operating system is Windows 7 64-Bit.
== Crash ID(s) ==
26a4fdfa-6683-4ee1-a660-ac0082100710
== User Agent ==
Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; Win64; x64; Trident/4.0; .NET CLR 2.0.50727; SLCC2; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0)

It looks like from what me and another volunteer think is that some binary modules are corrupt. A clean installation of Firefox would most likely fix it.
Go to http://support.mozilla.com/en-US/kb/Live+Chat+troubleshooting+guide#Clean_installation to learn how to do a clean installation

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Firefox crashes on startup, including safe mode.

Sometimes, for about an hour/two hour block, Firefox (and Thunderbird) while crash within a few seconds of starting up. This includes starting in safe mode, and often before I can attempt to restore or start new session. Often it will work fine, but sometimes I will click a link or attempt to go back a page and the pinwheel will come up for a couple minutes then it crashes, and will do so for the next couple hours. I've re-downloaded Firefox, it still happens. Only Plug-in that's out of date is Silverlight, the rest are either up to date or unknown. What can I do?

Your Crash Report:-https://crash-stats.mozilla.com/report/index/30c03086-29a8-46c8-bd45-902f12111118 <br>
Firefox 7.0.1 Crash Report [@ TType1CFFDescriptor::TType1CFFDescriptor(TDataReference, TStringRef const&) ] <br>
your crashreport say that you are using Firefox 7, please upgrade your browser to Firefox 8 and check
* getfirefox.com

Firefox crashes at start in Safe mode - On ONE user account ONLY

Firefox crashes at start in Safe mode - On one user account on PC only
I have done everything on Firefox crash checklist
No '''Report ID''' since no start.
So no nothing in further support? See below
https://support.mozilla.com/en-US/kb/Firefox%20crashes#w_check-to-see-if-the-crash-happens-in-safe-mode
'''Get help fixing this crash'''
Figuring out the cause of a crash can be difficult. If you've tried the steps above and can't get Firefox to stop crashing, the steps below will show you how to collect information about your crash so our volunteers can help you.
1. In the Firefox Location bar, type about:crashes and hit Enter. A page listing submitted crash reports will appear. '''NO START so no Firefox Location bar'''
2. Right-click on the latest crash under Report ID and choose Open Link in New Tab. '''NO START so NO Firefox Report ID and not possible to choose Open Link in New Tab'''.
A tab will open to a page on crash-stats.mozilla.com, saying that "Your report is being processed". When it is finished processing, your report will load. '''NO START so NO Firefox Report ID and NO report will load so dead end and no help or support possible'''
3. Click this special link to ask for help with your crash.
Note: This link is only valid for help with crashes.
'''I have done this but can not find my question nor any answer neither. So what is next step to find support help?'''

Hi Max,
Congratulations, at least you made a stab at solving the problem. I think a lot of users used to glance at that KB article ([[firefox crashes]]) and give up trying!
Hopefully the crash instructions will be further modified soon, (some of us consider the following is an [/kb/Firefox%20crashes/discuss/1855 omission] that needs correcting) have a look at this article for an explanation of how to get the crash ID from your OS even without using firefox:
* http://kb.mozillazine.org/Breakpad#Location_of_crash_reports
The XP OS is likely to use smoke and mirrors to make it look like you have a totally
separate installation of firefox for each account, but normally you have the one set of (most) program files, and then for firefox separate [[profiles]]. So this indicates the problem is likely to be in the profile of the problem account, or down to a plugin, malware or other issue relating to that account. <br/>(I note you have already scanned for malware with MSE, that should detect a particular trojan that is a top cause of firefox 6 crashes)
If you create a new clean profile in that account hopefully it will solve the crash problem, you can then address the issue of copying settings, bookmarks. passwords etc back. BUT before attempting that ensure that you disable all plugins, ([[safe mode]] does not disable plugins) if you have not already done so. Some plugins may not show up in Firefox's list, you may need to look at the OS program lists.
I note you mention banking, a particular utility ''IDvault'' (I think Comcast supply it) has been causing crashes. Are you using IDvault ? <br/> (IDvault should be fixed soon bug684748; version 1.0.627 may have been fixed, but standalone version 5.9.627 has not yet been fixed )
See also
* [[troubleshooting plugins]]
* [[firefox crashes when you open it]]

Firefox crashes constantly even in safe mode

Crashes began before upgrading to 8.0.1 and now continue.
Crashes constantly even in safe mode.
Have updated firefox and plugins.
Have run malwarebytes and superantispyware.
Crashes while surfing with no discernible pattern and then often crashes once or twice on restart of firefox.

hello olesker, it was initially thought that this kind of crash as contained in your crash id was already fixed in firefox 11, but obviously it's still around - the bug got reopened and will be worked upon by mozilla developers on a high priority.

Firefox crashes on clean install safe mode doesn't work

Mozilla crash Reporter opens when I load Firefox. I completely uninstalled Firefox including all the profiles and registry keys. When I reinstall it I still get the same proplem. There is no Firefox safe mode shortcut in the Mozilla folder and when I hold down shift and load Firefox I get the same result.

This all started after I had a problem installing flash on ie. I was getting a getplus r has stopped working crash while installing flash for ie. So then I saved the flash install file to my desktop and tried installing it that way. When I stalled it listed Firefox as the browser probably because Firefox is my default browser. I went ahead and installed it anyway, even though flash was working on Firefox, because I was trying a million different things to get flash on ie. Well ever since I did that Firefox will not open. I don't know what else I can remove without uninstalling windows. I finally did get flash to work on ie, but I have since uninstalled it too trying to get Firefox back on..

Firefox crashes at startup (no safe mode or profile manager; mal-ware free)

Hello, I've been a loyal FF proponent for years. I'm running Windows 7 HP x64 with all the latest updates. The STRANGEST thing happened this week. I uninstalled my installation of firefox. I'm using a profile I've perpetuated for 3-4 years. I wanted to start clean and have a fresh slate.
Well, now, whenever I try to install firefox (8, 9, or 10), after installation firefox will not start up. I click the icon, you can see it starting up, and then it disappears. No crash reporter, no crash reports in %appdata%. It won't start up in Safe Mode (-safe-mode, or -safemode, or -safe). None of this applies that I can tell: https://support.mozilla.org/en-US/kb/Fi ... t&r=0&as=s http://kb.mozillazine.org/Firefox_crashes I have tried all combinations of clean installing, rebooting, running from windows safe mode, scanning for viruses/malware (Windows MSE, MalwareBytes, SuperAntiSpyware), and deleting every bit of data left over in */appdata/ I can find for FireFox.
I CAN get Firefox to start up with the "-profile manager" tag at the end (not -p OR -profilemanager, note the space...I believe this forces it to run that profile, even though it doesn't exist), however, it does not load up the Profile Manager, and when I try to visit a site, it crashes, and as far as I can tell, no crash reports are created. It does not create a profile or anything on my hard-drive. In fact, it doesn't look like it's getting far enough to recreate any of the directories I deleted before clean installing.
It is interesting to note, FirefoxPortable runs just fine, I am even running my previous profile with a simple copy/paste of my old profile folder. It runs just fine, except I think it's marginally slower. I'm fairly adept at troubleshooting. I've scanned the web for hours looking for a solution that works. Perhaps I've some registry corruption, but I'm not THAT savvy or knowledgeable on where to look for corruption. If this is the case, CCleaner's reg-cleaner did not fix the problem.
ANY ideas are welcome. I love using FF and my gamut of extensions., I would hate to have to set sail for Chrome.
Thanks!
P.S. I have a hunch this might be a Windows permissions issue...the problem with this hypothesis is that I'm running with UAC turned off completely. I've tried disabling firewalls & whatnot as well.

The attached crash report doesn't have any data in it, so it doesn't help the find a cause of the crashes.
If you have one that does have data in it if you check the link then please post the crash ID of such a crash.
See:
*http://kb.mozillazine.org/Mozilla_Crash_Reporter#Location_of_crash_reports
*http://kb.mozillazine.org/Mozilla_Crash_Reporter#Viewing_crash_reports
Try a clean reinstall of Firefox and drag the current Firefox application to the trash.
You can also try to do some maintenance.
Try to repair the disk permissions:
* http://thexlab.com/faqs/repairprocess.html
You can do a check for corrupted and duplicate fonts and other font issues:
*http://www.thexlab.com/faqs/multipleappsquit.html - Font Book 2.0 Help: Checking for damaged fonts
*http://www.creativetechs.com/iq/garbled_fonts_troubleshooting_guide.html

Firefox crashes on startup and safe mode does not work. This is not the first time this has occurred and I usually have to reinstall to correct it.

Crash id:bp-c139f06f-3d8e-4ff9-8614-323b52130920

Certain Firefox problems can be solved by performing a ''Clean reinstall''. This means you remove Firefox program files and then reinstall Firefox. Please follow these steps:
'''Note:''' You might want to print these steps or view them in another browser.
#Download the latest Desktop version of Firefox from http://www.mozilla.org and save the setup file to your computer.
#After the download finishes, close all Firefox windows (click Exit from the Firefox or File menu).
#Delete the Firefox installation folder, which is located in one of these locations, by default:
#*'''Windows:'''
#**C:\Program Files\Mozilla Firefox
#**C:\Program Files (x86)\Mozilla Firefox
#*'''Mac:''' Delete Firefox from the Applications folder.
#*'''Linux:''' If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see [[Installing Firefox on Linux]]. If you downloaded and installed the binary package from the [http://www.mozilla.org/firefox#desktop Firefox download page], simply remove the folder ''firefox'' in your home directory.
#Now, go ahead and reinstall Firefox:
##Double-click the downloaded installation file and go through the steps of the installation wizard.
##Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.
Please report back soon.

Firefox crashes in normal and safe mode

i disabled addons, still crashes. disabled bookmarks, still crashes, deleted firefox and re installed latest 10.1 still crashes

Install firefox portable 3.6 as an additional browser, that should not crash. If necessary it may be used with your work links and Firefox bookmarks.
* see http://portableapps.com/news/2012-02-01_-_firefox_portable_3.6.26_released
I will look up your crash report.

Outlook 2013 in a 2012 r2 Terminal Server environment and crashes after initial setup. It will not launch in safe mode

I am running terminal server 2012 R2 (RDS environment) In Windows Domain, 8 users across a LAN on a new server. Outlook 2013 crashes and will not load in safe mode. Outlook allows the initial profile setup and when the configuration is complete, it
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(per device) and 15 terminal server Licenses ( per user)
Problem Event Name :      APPCRASH
Application Name:            Outlook.EXE
Application Timestamp :   52b0b282
Fault Module Name :        OUTLOOK.EXE
Fault Module Version :     15.0.4569.1503
Fault Module Timestamp: 52b0b282
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Exception Offset:                00340b9
OS Version:                      6.3.9600.2.0.0.16.7
Local ID :                         1033
Any help would be much appreciated.

follow this instruction to troubleshoot Outlook crash issue:
http://support.microsoft.com/kb/2652320
Flynn

Firefox 3.6.10 died it will not launch after clicking the icon nor does it launch in safe mode, unknown causes W XP.

(Laptop runing W XP SP3.) Firefox 3.6.10 died, I mean totally dead. It does not launch from any of the icons in the desktop or the quick launch bar, nor does it launch in safe mode either. I uninstalled it and tried with 4 older versions of Firefox to no avail. I defragmented the disk, I ran a full antivirus scan, also ran chkdsk but the issue persists. Looked all over the internet and Mozilla KB but found no answer, nothing that worked for me.
Going crazy because I like my Firefox browser and I can´t believe I will have to use another browser which is not as fast and which I am not used to. Please help me find a solution, I like my Firefox Browser.

The quote below is from a previous thread where several people solved your same problem with the stated technique. Maybe it will work for you. Good Luck.
iTunes 7.0.2 FIX ("Have tried all 'fixes' suggested but iTunes STILL not opening").
1. Uninstall iTunes and QuickTime.
2. Do a search in the C:\ drive for "QuickTime". Delete EVERYTHING that pops up.
3. Restart the computer.
4. Install QUICKTIME ONLY
5. THEN install iTunes......and IT WORKS.....Just remember to install QuickTime FIRST.

Popup window "Firefox Safe Mode" came up."Firefox is now running in Safe Mode, which temporarily disables your custom settings, themes, and extensions". Then lists items 4 which some/all changes can be made permanent.

Pop up window: "Firefox Safe Mode". says: "Firefox is now running in Safe Mode, which temporarily disables your custom settings, themes an extensions". Then it shows list of items to select to make changes. Final choice press on "Continue in Safe Mode" or "quit". We do not want to make any changes to our settings. Pls. help what does this mean and what should we do. Thank you

On what kind of computer (Operating System) and with which Firefox version does this happen?
You seem to have posted this question with a iPad according to the system details list.
*http://kb.mozillazine.org/Safe_Mode
*http://support.mozilla.org/kb/Firefox+is+stuck+in+Safe+Mode

How do I turn off the prompt to launch in safe mode?

I noticed that since Firefox 18 on Windows 8 I have observed the safe mode window here: https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode?esab=a&as=aaq#w_safe-mode-window_2 pop up when Firefox crashes asking me to launch in Safe Mode.
This window is useful, but I would like to turn it off. The circumstances under which I'm using Firefox require that it just loads into the browser window immediately (I'm doing automated browser testing. The reason my browser stopped is that I killed it with my script sending the command 'taskkill /f /im firefox.exe' or 'killall -9 firefox')
The safe mode window doesn't always load for me. I've only noticed it on Windows 8, not on any other platforms, but it does force intervention from me to proceed, which I want to avoid.
Any assistance in turning it off would be appreciated.

hello, you could try this - enter '''about:config''' into the firefox location bar (confirm the info message in case it shows up) & search for the preference named '''toolkit.startup.max_resumed_crashes'''. double-click it and change its value to something very high like '''999999''' (maybe setting it to <s>0 or</s> -1 will also work, however i haven't tried that myself).

I have no navigation bar and firefox will not open in safe mode to reset to default config. Reinstalling doesn't work. Any help please.

I have no navigation bar ever since I closed it to gain more space on the screen. It won't re-open. Firefox will not open in safe mode, but opens immediately in normal mode with the new improper config, so I cannot reset to default config. I erased Firefox and re-installed and it still opens with the same faulty config. Why does Firefox not give me the safe mode dialog box, why can I not re-open the nav bar, and how can I do these two things, please? Firefox is currently unusable for me without a nav bar and without access to the default settings in safe mode. I cannot research the extensions I'm running since I have no nav bar to go to Tools, Add-ons, Extensions.
== This happened ==
Every time Firefox opened
== I closed the navigation bar to gain more space on the screen and I couldn't re-open it. ==
== User Agent ==
Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; Trident/4.0; GTB6.4; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0)

Hit the '''Alt''' key to show the Menu bar, then open View > Toolbars and select Menu bar and Navigation bar, so they have a check-mark.

Downloaded Firefox yesterday. Every time I open the Firefox browser, it starts in Safe Mode even though I have shut down and restarted my computer several times

I have Windows OS. I downloaded Firefox yesterday. Every time I open the Firefox browser, it starts in safe mode. I have restarted my machine several times -- Firefox still starts in Safe Mode. My favorites from IE copied to Firefox fine, and Firefox is now my default browser...it just keeps opening in Safe Mode.

I downloaded the toolbar. When I was done using the computer, I put it to "sleep." The next time I "woke" the computer and went to Firefox, the toolbar was gone. When I downloaded the toolbar again, I got a box in the upper left hand corner of the screen stating Firefox BLOCKED the toolbar, and did I want to allow it. There was NO option to allow always-it's just a one time deal. When I shut down for the day, I expected it to remain, but no-next time I fired up firefox, NO TOOLBAR. I pulled up Inbox dollars again, clicked on download toolbar, got the box stating it's blocking the toolbar, etc, etc, etc. Unless Firefox upgrades daily, or in some cases, several times in one day, I'm going to stick with my description that the toolbar magically disappears EVERY TIME I OPEN
FIREFOX!!!
I don't profess to be any type of computer whiz, I'm totally self-taught, and it's not beyond the realm of possibility that I'm doing something wrong. I've been using Firefox for about a week, so I'd welcome any help!

Minefield crash after opening. Safe mode OK Win7 X64 ATI HD4890

When I launch Minfield it's open then crash in a second. Launching in safe mode it's working.
My PC use Win7 X64 graphic card ATI Radeon HD 4890.
This happen from 5 builds. before it was working perfectly.
Does it mean that I have incompatible soft version ?
It crash even if I disable all add on.
Safe mode is OK
Thanks for your help
I love Firefox

Thanks for your legwork in searching for this solution. I had the exact same issue, and it was the ''javascript.options.tracejit.content = false'' tag that I had to change from true, and now minefield starts up normally.

Firefox crashes on launch, including safe mode. Windows 7 64-bit.

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