Firefox crashes on loading; it's trying to restore a previous session. Can't retrieve crash report.

When I try to open Firefox, I briefly see the program trying to open -- the address line says "restore session." Then it crashes. I get a screen saying "We're sorry" "Firefox had a problem and crashed. We'll try to restore your tabs and windows when it restarts."
== This happened ==
Every time Firefox opened
== Today. I had received a message that I needed to restart my system. I think it was to install some type of updates. ==
== User Agent ==
Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.0; Trident/4.0; GTB6.5; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 3.5.30729; .NET CLR 3.0.30729; .NET4.0C)

''Seemed'' to be oerating normally is a good choice ow words. I too though the safe mode, plus not restoring session would solve my problem, but then opening certain tabs --I wan't really able to experiment much before a crash, but I thought may sign-in or automatic sign-in ones--it would crash again. I really like and miss Firefox, and wish I knew haow to revert back to the previous version before it automatically udated to Firefox 4...

Similar Messages

How can i stop firefox from trying to restore my previous sessions

Ever since I updated to firefox 20.0 I've been having a problem with firefox. Every time I start up firefox I get a message saying that this is so embarrassing for trying but failing to restore my previous session and it gives me the option to either close the page and go to the welcome screen, or to restore my previous session. My preferences has the show my home page selected, and every time that I close out of firefox, I close the page by hitting the red x, and then I highlight either the firefox icon or the firefox tab at the top of my screen and select quit. I reset firefox twice and that didn't work either.

Tried it didn't work

All of a sudden my Firefox brower will not open correctly. It keeps telling me that it is trying to restore the previous session, but it doesnt' matter if I press the Restore button or the Close button to try again, it will not work. How can I fix this?

After I hit the Close button and try to reopen it tells me that Firefox is currently already running and to either close it or restart my computer. Which I did, and it didn't do anything. Also, when I press the restore button, it will not restore, it just sits there. Please help, I hate Internet Explorer and I don't want to use it longer than I need to.

It is possible that there is a problem with the files sessionstore.js and sessionstore.bak in the Firefox Profile Folder.
Delete the files sessionstore.js [2] and sessionstore.bak in the Firefox Profile Folder.
* Help > Troubleshooting Information > Profile Directory: Open Containing Folder
* http://kb.mozillazine.org/Profile_folder_-_Firefox
If you see files sessionstore-##.js with a number in the left part of the name like sessionstore-1.js then delete those as well.
Deleting sessionstore.js will cause App Tabs and Tab Groups and open and closed (undo) tabs to get lost, so you will have to create them again (make a note or bookmark them).
See also:
* [1] http://kb.mozillazine.org/Session_Restore
* [2] http://kb.mozillazine.org/sessionstore.js

How to Stop Firefox 18 From Restoring the Previous Session After a Crash

Firefox 18.0.1 running on Windows 7
When Firefox crashes, the next time it opens it tries to restore the previous session. I do not want Firefox to restore the previous session after a crash. How do I prevent Firefox from restoring the previous session after a crash?
Please note:
1- My home page is set to "blank page"
2- I have configured Firefox to NOT remember my browsing history, download history, form fields and passwords.
3- Even in Safe Mode (i.e., with all add-ons disabled), Firefox STILL restores the previous session after a crash.

hello Bulldogger, please try the following in order to switch off sessionrestore completely: enter '''about:config''' into the firefox location bar (confirm the info message in case it shows up) & search for the preferences named '''browser.sessionstore.max_tabs_undo''' and '''browser.sessionstore.max_windows_undo'''. double-click on those entries and change both of their values to '''0'''.
http://kb.mozillazine.org/Browser.sessionstore.max_tabs_undo
http://kb.mozillazine.org/Browser.sessionstore.max_windows_undo

How can i restore a Previous session if someone has just opened the Firefox browser and closed it bfore I got on the same computer?

I had 2 lots of windows with multiple tabs thatI wanted to re-open the next timethe computer was on, but someone else was on the computer and opened firefox and now i can't restore my previous session of tabs in the 2 windows.

hello, can you go to the firefox ''menu ≡ > help ? > troubleshooting information'', click on ''profile folder/show folder'' and close all firefox windows afterwards. a windows explorer window should open up - in there create a backup of all files starting with '''sessionstore'''. then inspect them and see if their modified date would match the session you're trying to restore, in which case you might paste the content of the file into a site like https://firefox-session-restore.herokuapp.com/
otherwise i fear you'll have to reconstruct those sites through your history ...

When FF restarts after a crash, why does it not restore my previous session?

Firefox crashed twice today (on the same URL), and each time it restarted, it did not honor my option to "restore the previous session". Each time it restarted with one window, I checked my options, and the "restore previous session" option was still set. The happened last week also. FF 32.0, Windows 7 Professional 32-bit. Thanks.
--Barry Finkel

Hi Barry, can you use History > Restore Previous Session?
I think you need to fix this setting:
(1) In a new tab, type or paste '''about:config''' in the address bar and press Enter. Click the button promising to be careful.
(2) In the search box above the list, type or paste '''sess''' and pause while the list is filtered
(3) Double-click '''browser.sessionstore.resume_from_crash''' to switch it from false to true
You might also want to reset or at least increase these values, but based on our earlier thread, perhaps these would make your session history less stable:
'''browser.sessionstore.max_windows_undo''' is currently zero
'''browser.sessionstore.max_tabs_undo''' is currently zero

I'm fed up with Firefox, I can't get it to restore my previous session. I'm ininstalling it.

I keep trying to set Firefox to "show my windows and tabs from last time" but it keeps showing this http://search.us.com/v/2/?guid={A665B7FB-CC63-4DF6-A03A-AE7DF57CDAF0} when I start. I'm fed up. I'm uninstalling it,

I think this is because of software (adware or viruses) on your machine or the websites you visit. Many of these change homepages without user consent as a way of aggressive advertising or to scam people. These generally target your default browser, so even if you switch to Maxthon you could get the some problem. To prevent this from happening you need to use anti-virus software to scan for adware and viruses and remove them.
Even with the adware you can probably still restore your previous session by clicking the 'Firefox' > 'History' > 'Restore Previous Session' (or 'History' > 'Restore Previous Session' if you don't have the 'Firefox' button).

IMac running 10.7.3 stuck on rainbow wheel right after desktop launches and google chrome trying to restore a previous browsing session

Hello All - thanks in advance for your help with this.
The problem I'm encountering is on an iMac 24" from 2008, Intel Core 2Duo 1.3 GHz processor. I'm running 10.7.3 but have yet to install the client combo update.
My computer would not wake from sleep this morning after having been left on all night. The last two apps I had been running last night before this morning's freeze up were Google Chrome and iTunes. I restarted the computer and noticed at the login screen that one of the login accounts that is normally set up for use had disappeared. Once I logged in to my account, which had not disappeared, and arrived at the desktop, Chrome automatically tried to relaunch and restore the previous session with a note indicating that the browser had not been quit properly.
iTunes was running as well but had no functionality - non responsive to mouse click commands, etc. About thirty seconds later the rainbow wheel appeared and began spinning.
Tried force quitting both applications applications respectively but the finder was non-responsive as well. The dock would pop up when moused over but I was not permitted to select any of the icons. Restarted the computer and essentially the same thing occurred but I was able to quit out of iTunes this time before the rainbow wheel started.
Tried restarting with all peripheral hardware disconnected. No change. Tried booting up in safe mode - didn't work. Rebooted in disk utility mode - ran disk verification and was told all was well. Ran permissions verifications and was told there were problems. Repaired the permissions issues successfully. Rebooted again but same issue with desktop/apps freezing up. Rebooted into Disk Utility mode and tried a reinstall of lion - reinstall successul but upon normal reboot desktop still frozen once I launched Chrome and attempted to get to apple site to download the 10.7.3 patch.
Tried rebooting in disk utility mode to restore from a time machine back up - the external hard drive where my back ups are stored did not appear as a restore source even though I had reconnected the USB cable.
I then rebooted again into disk utility mode and tried to use safari to navigate to the apple site and download the 10.7.3 client combo update. No dice - received error messages saying the download could not be completed because there was insufficient memory available.
Called Apple - rep said I should take the computer in to the store - refused as of the time of the call because I had already wasted half the day on this and didn't want to flush the remainder down the toilet hanging around at the Apple store. So much for that - the day is now totally wasted any way.
Another couple of bits of information which may or may not be helpful:
When I'm in disk utility mode the disk image icon at the top of the list of disk images/mounts on the left hand side of the utility window is in red text: 320.07 GB WDC WD320...and the main dialogue box says: "This drive has a hardware problem that can't be repaired. Back up Data and see Apple dealer for help." One might conclude that my computer is therefore dead...not exactly. This happened once before after trying to set up a bootcamp partition using XP instead of windows 7. XP is not supported by Lion but I was trying a work around. Soon thereafter I upgraded my OS to 10.7.2 (or.3 can't remember) using software updater instead of a full native download from the Apple Support site and the computer went bananas. After the upgrade I was getting the CUI ???? errors which have since become infamous. While working with Apple phone support on the CUI issue and using disk utility on that issue, that same red text disc image came up and the note about my hardware having failed as described above. Apple told me I was cooked and my machine was finished. They were wrong. I can't remember what I did but I worked on the problem a bit more and was eventually able to upgrade my OS from the native download and get my machine back in order and runnign fine.
I recently attempted the bootcamp partition (stupidly) work around for XP again without success - last week before all of the latest drama set in. YES I have learned my lession and will not attempt this again.
So that's what's going on - sorry for the Moby Dick lenght description but I figured the more details available the more likely some one is to know how to fix the problem.
Any thoughts, suggestions, HELP please!!!
Thanks.

Hello All - thanks in advance for your help with this.
The problem I'm encountering is on an iMac 24" from 2008, Intel Core 2Duo 1.3 GHz processor. I'm running 10.7.3 but have yet to install the client combo update.
My computer would not wake from sleep this morning after having been left on all night. The last two apps I had been running last night before this morning's freeze up were Google Chrome and iTunes. I restarted the computer and noticed at the login screen that one of the login accounts that is normally set up for use had disappeared. Once I logged in to my account, which had not disappeared, and arrived at the desktop, Chrome automatically tried to relaunch and restore the previous session with a note indicating that the browser had not been quit properly.
iTunes was running as well but had no functionality - non responsive to mouse click commands, etc. About thirty seconds later the rainbow wheel appeared and began spinning.
Tried force quitting both applications applications respectively but the finder was non-responsive as well. The dock would pop up when moused over but I was not permitted to select any of the icons. Restarted the computer and essentially the same thing occurred but I was able to quit out of iTunes this time before the rainbow wheel started.
Tried restarting with all peripheral hardware disconnected. No change. Tried booting up in safe mode - didn't work. Rebooted in disk utility mode - ran disk verification and was told all was well. Ran permissions verifications and was told there were problems. Repaired the permissions issues successfully. Rebooted again but same issue with desktop/apps freezing up. Rebooted into Disk Utility mode and tried a reinstall of lion - reinstall successul but upon normal reboot desktop still frozen once I launched Chrome and attempted to get to apple site to download the 10.7.3 patch.
Tried rebooting in disk utility mode to restore from a time machine back up - the external hard drive where my back ups are stored did not appear as a restore source even though I had reconnected the USB cable.
I then rebooted again into disk utility mode and tried to use safari to navigate to the apple site and download the 10.7.3 client combo update. No dice - received error messages saying the download could not be completed because there was insufficient memory available.
Called Apple - rep said I should take the computer in to the store - refused as of the time of the call because I had already wasted half the day on this and didn't want to flush the remainder down the toilet hanging around at the Apple store. So much for that - the day is now totally wasted any way.
Another couple of bits of information which may or may not be helpful:
When I'm in disk utility mode the disk image icon at the top of the list of disk images/mounts on the left hand side of the utility window is in red text: 320.07 GB WDC WD320...and the main dialogue box says: "This drive has a hardware problem that can't be repaired. Back up Data and see Apple dealer for help." One might conclude that my computer is therefore dead...not exactly. This happened once before after trying to set up a bootcamp partition using XP instead of windows 7. XP is not supported by Lion but I was trying a work around. Soon thereafter I upgraded my OS to 10.7.2 (or.3 can't remember) using software updater instead of a full native download from the Apple Support site and the computer went bananas. After the upgrade I was getting the CUI ???? errors which have since become infamous. While working with Apple phone support on the CUI issue and using disk utility on that issue, that same red text disc image came up and the note about my hardware having failed as described above. Apple told me I was cooked and my machine was finished. They were wrong. I can't remember what I did but I worked on the problem a bit more and was eventually able to upgrade my OS from the native download and get my machine back in order and runnign fine.
I recently attempted the bootcamp partition (stupidly) work around for XP again without success - last week before all of the latest drama set in. YES I have learned my lession and will not attempt this again.
So that's what's going on - sorry for the Moby Dick lenght description but I figured the more details available the more likely some one is to know how to fix the problem.
Any thoughts, suggestions, HELP please!!!
Thanks.

I have forgotten my iPad password and tried to back up and restore my iPad but it says you need to unlock your device before you restore it but that is the whole reason I am trying to restore my iPad. Can anyone help?

I have forgotten my iPad password and tried to back up and restore my iPad but it says you need to unlock your device before you restore it but that is the whole reason I am trying to restore my iPad. Can anyone help?

Forgotten passcode or device disabled after entering incorrect passcode

I can't restore a previous session (it instead recovers the session before) of my Tabs and my home page keeps being reset to firefox

Hi,
Over the last few days (since i updated to the newest version of firefox) i've been having problems. I usually keep open quite a few tabs that are invaluable to me that I need, they contain vital information i've been needing for research and I can't afford to keep losing them!. I'm used to exiting firefox when i turn off my computer and them saving for my next session when I open firefox back up. For some reason now, if i turn off my computer, when i turn on again and go into firefox to restore my previous session. it will restore the session prior to my previous session but not my previous session.
My default setting was to resume the Firefox session from where it was when I last exited Firefox that I set. The settings are all the same as they was before I updated firefox and I had this problem, so it is set to remember my history. I'm really not that tech savvy so i really don't know if it was teh update that caused it but it seems around the same time. Also, every single time. it sets my home page to firefox (it is usually google)) it will only remain google if i change it back and remain for the day until i restart my computer.
I'd be most grateful to any hint that might solve this problem. Thank you for your attention. I really appreciate the input! thanks everyone in advance!
Details:
I have windows 7 64 bit home premium
Latest version of firefox

You can check for problems with the sessionstore.js and sessionstore.bak files in the Firefox profile folder that store session data.
Delete the sessionstore.js file and possible sessionstore-##.js files with a number and sessionstore.bak in the Firefox profile folder.
*Help > Troubleshooting Information > Profile Directory: Show Folder (Linux: Open Directory; Mac: Show in Finder)
*http://kb.mozillazine.org/Profile_folder_-_Firefox
*http://kb.mozillazine.org/Multiple_profile_files_created
Deleting sessionstore.js will cause App Tabs and Tab Groups and open and closed (undo) tabs to get lost and you will have to recreate them (make a note or bookmark them if possible).

Can I retrieve crash reports?

My mac book pro has been crashing over the weekend. The screen gets greyed out and it demands a reboot. When it starts again it sends a crash report to apple. Can i retrieve these reports from the OS?
cheers
mike

You are experiencing kernel panics. Panic logs and crash logs are stored on your computer. They are accessible and viewable through the Console application in your Utilities folder.
If you see a dialog about a crash (not a kernel panic) asking if you want to send the report to Apple, you will see that you can also view that report as well. You can select all and copy to a new TextEdit document for your reading pleasure.

Firefox won't load, uninstall-ed & tried to load 7.0.1 - no luck

I've an EEEpc 1005 go, that I use on the road.
Suddenly FireFox will not load.
So I un-installed FireFox (version 4 something) & tried to install
7.0.1 - no luck
I'm using SRWare Iron as a browser to contact you.
I've done a full scan with McAfee & nothing found.
I like FireFox, cos I feel safe with it, just want it back.
Andy

I've an EEEpc 1005 go, that I use on the road.
Suddenly FireFox will not load.
So I un-installed FireFox (version 4 something) & tried to install
7.0.1 - no luck
I'm using SRWare Iron as a browser to contact you.
I've done a full scan with McAfee & nothing found.
I like FireFox, cos I feel safe with it, just want it back.
Andy

How do I make firefox restore previous session every time it crashes?

I really like the "restore previous session" window that shows up sometimes when firefox crashes, being able to pick and choose which tabs and windows to reopen. My question is are there any add-ons or ways of making it so this happens every time I have to reopen firefox? Right now it only does it occasionally, other times it automatically reopens every tab loading them as I go which makes the process of finding which windows I want and getting back up to speed much lengthier. This is quite an annoyance because you'd think after force quiting firefox would default to this every time, but usually it reopens every tab and I have to try and purposely crash the browser hoping I'll get the "restore previous session" window. Any help with this would be greatly appreciated. Thanks.

Yes, you can. Firefox will try to automatically restore once. If that fails, then it gives you the screen to choose. To prevent automatic restoration and always go straight to that windows/tabs list, change a setting here:
(1) In a new tab, type or paste '''about:config''' in the address bar and press Enter. Click the button promising to be careful.
(2) In the search box in that tab, type or paste '''sessions''' and pause while the list is filtered
(3) Double-click '''browser.sessionstore.max_resumed_crashes''' and change the 1 to a 0 (a zero) and OK that.
(4) You can close this tab now.
Hopefully you won't need to test it any time soon -- if you are crashing a lot, we should try to figure out how to stop that.

Will not load bookmarks, ive tryed to restore and even try to add some or disable add ons and it freezes wont load grr help ive tryed to uninstall reset etc grr

for some odd resaon all my bookmarks arnt showing at all or wont even add any its all shaded all my bookmarks are gone for some odd reason tryed to reset everything tryed uninstalling firefox then reinstalling with no luck, tryed to under help disable add ons and i get a thing stating cant open firefox cause its already open restart the computer and i have and its getitng old and im getting no were at all,, used to work fine for months and still does on my desktop but not on my laptop now chromien still works fine bookemarks and all but firefox doesnt at all no bookmarks and if i close it and try to re-open it it has a pop up saying its still open but isnt and got to resart the computer getting old folks thanks for the help fixing it soon

Create a new profile as a test to check if your current profile is causing the problems.
See "Creating a profile":
*https://support.mozilla.org/kb/profile-manager-create-and-remove-firefox-profiles
*http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues
If the new profile works then you can transfer some files from an existing profile to the new profile, but be careful not to copy corrupted files.
*http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

Firefox starts or tries to start with previous session when coded to start with my home page

What more details do you need? It is coded to start with my home page but tries to or does start with the previous session.

How many times do I have to do this???????????

Firefox crashes on loading; it's trying to restore a previous session. Can't retrieve crash report.

Similar Messages

Maybe you are looking for