Firefox crashes on OS X Yosemite

Firefox crashes when I load any page. This started happening when I migrated to a new Mac running OS X Yosemite. However, it does not happen on another Mac running Yosemite.
I've updated to 33.0.3. It happens in Safe Mode. I've reset Firefox and even deleted my profile and started fresh. I've removed questionable plugins and fonts. No change. It even crashes when trying to process a crash report.
Most recent crash reports:
Report ID Date Submitted
127BF03E-8400-45C6-A6DC-2F5D10D1B6ED 11/9/14 10:46 PM
bp-95667715-ca6b-4895-93df-4f5822141110 11/9/14 10:45 PM
73360585-8F70-46D7-98FB-D6DF02EF5683 11/9/14 10:45 PM

And there it is. Now that I've posted I can see the crash log, which shows the dreaded fbplugin. I was looking in /Library/Internet Plug-Ins, not ~/Library/Internet Plug-Ins when I cleaned up.
Killed it with fire, now I'm back up and running.

Similar Messages

All browsers (safari and firefox) crash on launch in yosemite 10.10.1

safari and firefox were crashing on launch on my late 2012 mac mini
i reinstalled 10.10.1, and safari was working properly for a day, now both browsers are crashing immediately on launch again.
latest java has been reinstalled. PRAM has been reset. no dice.
has anyone experienced and resolved this issue?
Process: Safari [539]
Path: /Applications/Safari.app/Contents/MacOS/Safari
Identifier: com.apple.Safari
Version: ???
Build Info: WebBrowser-7600001025001000~1
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: Safari [539]
User ID: 502
Date/Time: 2014-11-22 10:24:41.216 +0100
OS Version: Mac OS X 10.10.1 (14B25)
Report Version: 11
Anonymous UUID: 8F5E061A-82F7-DD99-BFFE-934B091F5233
Time Awake Since Boot: 94 seconds
Crashed Thread: 0
Exception Type: EXC_CRASH (Code Signature Invalid)
Exception Codes: 0x0000000000000000, 0x0000000000000000
kernel messages:
VM Regions Near 0x7fff79fd00a8 (cr2):
 __LINKEDIT 00007fff6469a000-00007fff646ae000 [ 80K] r--/rwx SM=COW /usr/lib/dyld
--> Submap 00007fff70000000-00007fff80000000 [256.0M] r--/rwx SM=PRV process-only VM submap
 unused shlib __DATA 00007fff792e7000-00007fff7b877000 [ 37.6M] rw-/rw- SM=COW system shared lib __DATA not used by this process
Thread 0 Crashed:
0 dyld 0x00007fff6462b000 _dyld_start + 0
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x000000000000000d rbx: 0x0000000000000000 rcx: 0x0000000000000000 rdx: 0x0000000000000000
rdi: 0x0000000000000000 rsi: 0x0000000000000000 rbp: 0x0000000000000000 rsp: 0x00007fff52534b98
 r8: 0x0000000000000000 r9: 0x0000000000000000 r10: 0x0000000000000000 r11: 0x0000000000000000
r12: 0x0000000000000000 r13: 0x0000000000000000 r14: 0x0000000000000000 r15: 0x0000000000000000
rip: 0x00007fff6462b000 rfl: 0x0000000000000201 cr2: 0x00007fff79fd00a8
Logical CPU: 0
Error Code: 0x020000f4
Trap Number: 133
Binary Images:
 0x7fff6462a000 - 0x7fff64660837 dyld (???) <4696A982-1500-34EC-9777-1EF7A03E2659> /usr/lib/dyld
External Modification Summary:
Calls made by other processes targeting this process:
 task_for_pid: 0
 thread_create: 0
 thread_set_state: 0
Calls made by this process:
 task_for_pid: 0
 thread_create: 0
 thread_set_state: 0
Calls made by all processes on this machine:
 task_for_pid: 494
 thread_create: 0
 thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=300K resident=288K(96%) swapped_out_or_unallocated=12K(4%)
Writable regions: Total=8416K written=0K(0%) resident=12K(0%) swapped_out=0K(0%) unallocated=8404K(100%)
REGION TYPE VIRTUAL
=========== =======
STACK GUARD 56.0M
Stack 8192K
VM_ALLOCATE 8K
VM_ALLOCATE (reserved) 4K reserved VM address space (unallocated)
__DATA 228K
__LINKEDIT 80K
__TEXT 220K
mapped file 16K
shared memory 4K
=========== =======
TOTAL 64.5M
TOTAL, minus reserved VM space 64.5M
Model: Macmini6,2, BootROM MM61.0106.B03, 4 processors, Intel Core i7, 2.6 GHz, 16 GB, SMC 2.8f0
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In
Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x859B, 0x435438473353313630424D2E4D3136464544
Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x859B, 0x435438473353313630424D2E4D3136464544
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x10E), Broadcom BCM43xx 1.0 (7.15.124.12.10)
Bluetooth: Version 4.3.1f2 15015, 3 services, 27 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Serial ATA Device: SAMSUNG SSD 830 Series, 256.06 GB
Serial ATA Device: M4-CT512M4SSD2, 512.11 GB
USB Device: Hub
USB Device: Hub
USB Device: Keyboard Hub
USB Device: Apple Keyboard
USB Device: Hub
USB Device: IR Receiver
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
FireWire Device: Duet, Apogee Electronics, Up to 400 Mb/sec
Thunderbolt Bus: Mac mini, Apple Inc., 23.4

Those were the most recent crashes. This should be the original crash ID: bp-e6a85155-84b6-42a1-a827-b51c72141219

Firefox crashes 3 seconds after I open it. What to do?

I have this problem for a few days, mozilla keeps crashing (even if going in safe mode) and i don't know why, or what to do.
I just open it, it loads foar a few seconds and then crashes and asks me to send the report. I need help cause I got a few tabs opened whose link I don't remember and It's kind of really important. Hope that I can get them back.
Here's the report file :
AdapterDeviceID: 0x71c5
AdapterDriverVersion: 8.573.0.0
AdapterSubsysID: 0080106b
AdapterVendorID: 0x1002
Add-ons: %7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:34.0.5
AvailablePageFile: 2955689984
AvailablePhysicalMemory: 801472512
AvailableVirtualMemory: 1860186112
BIOS_Manufacturer: Apple Computer, Inc.
BlockedDllList:
BreakpadReserveAddress: 52953088
BreakpadReserveSize: 41943040
BuildID: 20141126041045
CrashTime: 1418983575
EMCheckCompatibility: true
FramePoisonBase: 00000000f0de0000
FramePoisonSize: 65536
InstallTime: 1418822377
Notes: AdapterVendorID: 0x1002, AdapterDeviceID: 0x71c5, AdapterSubsysID: 0080106b, AdapterDriverVersion: 8.573.0.0
D3D11 Layers? D3D11 Layers- D3D9 Layers? D3D9 Layers-
OOMAllocationSize: 4294842314
ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384}
ProductName: Firefox
ReleaseChannel: release
SecondsSinceLastCrash: 161127
StartupTime: 1418983563
SystemMemoryUsePercentage: 49
Theme: classic/1.0
Throttleable: 1
TotalPageFile: 3582136320
TotalPhysicalMemory: 1594114048
TotalVirtualMemory: 2147352576
URL: about:sessionrestore
Vendor: Mozilla
Version: 34.0.5
Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 1 : %SystemRoot%\system32\mswsock.dll
MSAFD Tcpip [UDP/IP] : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD Tcpip [RAW/IP] : 2 : 3 : %SystemRoot%\system32\mswsock.dll
RSVP UDP Service Provider : 6 : 2 : %SystemRoot%\system32\rsvpsp.dll
RSVP TCP Service Provider : 6 : 1 : %SystemRoot%\system32\rsvpsp.dll
MSAFD RfComm [Bluetooth] : 2 : 1 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{318BCD30-3A86-4342-A13C-54AA582F4E94}] SEQPACKET 6 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{318BCD30-3A86-4342-A13C-54AA582F4E94}] DATAGRAM 6 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{B2AA0148-DD05-4068-8D3A-C42F1EFF5DCF}] SEQPACKET 5 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{B2AA0148-DD05-4068-8D3A-C42F1EFF5DCF}] DATAGRAM 5 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{7BF6B17A-9847-4D31-BF62-8CD3397CCE99}] SEQPACKET 4 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{7BF6B17A-9847-4D31-BF62-8CD3397CCE99}] DATAGRAM 4 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{84985504-1124-42C6-A85F-23D38AF75ED0}] SEQPACKET 3 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{84985504-1124-42C6-A85F-23D38AF75ED0}] DATAGRAM 3 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{3017EA1B-0DF1-4816-910C-99D52CA06A09}] SEQPACKET 0 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{3017EA1B-0DF1-4816-910C-99D52CA06A09}] DATAGRAM 0 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{73880109-69E1-47A2-AC92-FA7107F9074D}] SEQPACKET 1 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{73880109-69E1-47A2-AC92-FA7107F9074D}] DATAGRAM 1 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{7A18CB7A-920C-42C3-9E30-3FE18AA4331B}] SEQPACKET 2 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{7A18CB7A-920C-42C3-9E30-3FE18AA4331B}] DATAGRAM 2 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{20B63566-2194-4320-B592-522B42102D81}] SEQPACKET 7 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{20B63566-2194-4320-B592-522B42102D81}] DATAGRAM 7 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
useragent_locale: ro
Acest raport conține informații despre stadiul aplicației înainte de a se încheia neașteptat.

We're sorry to hear that your Firefox seems to be crashing when you open it. Please perform the following steps to give us a crash report ID that helps us find out more about the cause of the crash.
#Press the following shortcut to get a Run window: [Windows] + [R]. This should bring up a window that contains a text field.
#In that text field, enter %APPDATA% and press Enter. An explorer window should open.
#From that explorer window, double-click on the ''Mozilla'' folder, then double-click on ''Firefox'' and then on ''Crash reports''. Double-click on ''submitted''.
#Now, you should see a list of files that contain reports. Go to ''View'' > ''Arrange Icons by'' > ''Modified'' to get the most recent files at the top of the window.
#Open the most recent 5 files with a text editor and copy the IDs.
#Paste each ID with '''bp-''' into the reply window on the forums.
Thanks in advance!
You can find more information and troubleshooting steps in the [[Firefox crashes]] article.

Firefox crashed and quit working and since then crashes when I try to open it; I have tried uninstalling and reinstalling, creating a new profile, and starting in safe mode - what else can I try?

I don't know how to get to the crash ID since I can't get into the Firefox window to go to 'help'.
The crash report details:
AdapterDeviceID: 0322
AdapterVendorID: 10de
Add-ons: [email protected]:1.0,{972ce4c6-7e08-4474-a285-3208198ce6fd}:6.0.2
AvailableVirtualMemory: 2043473920
BuildID: 20110902133214
CrashTime: 1316129359
EMCheckCompatibility: true
FramePoisonBase: 00000000f0de0000
FramePoisonSize: 65536
InstallTime: 1315428336
Notes: AdapterVendorID: 10de, AdapterDeviceID: 0322, AdapterDriverVersion: 5.3.1.6
ProductName: Firefox
ReleaseChannel: release
SecondsSinceLastCrash: 95303
StartupTime: 1316129351
SystemMemoryUsePercentage: 91
Theme: classic/1.0
Throttleable: 1
TotalVirtualMemory: 2147352576
Vendor: Mozilla
Version: 6.0.2
Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 1 : %SystemRoot%\system32\mswsock.dll
MSAFD Tcpip [UDP/IP] : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD Tcpip [RAW/IP] : 2 : 3 : %SystemRoot%\system32\mswsock.dll
RSVP UDP Service Provider : 6 : 2 : %SystemRoot%\system32\rsvpsp.dll
RSVP TCP Service Provider : 6 : 1 : %SystemRoot%\system32\rsvpsp.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{1A17B1B8-0476-4031-98B2-13100AC671BC}] SEQPACKET 4 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{1A17B1B8-0476-4031-98B2-13100AC671BC}] DATAGRAM 4 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{DD1B74E0-8FEF-4EF5-B109-2CA4631682AC}] SEQPACKET 3 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{DD1B74E0-8FEF-4EF5-B109-2CA4631682AC}] DATAGRAM 3 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{469CBEE7-DE58-4D0C-BA40-FE44EC78F932}] SEQPACKET 0 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{469CBEE7-DE58-4D0C-BA40-FE44EC78F932}] DATAGRAM 0 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{2E33DF80-687E-463A-A98D-C8332CE564C9}] SEQPACKET 1 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{2E33DF80-687E-463A-A98D-C8332CE564C9}] DATAGRAM 1 : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{EB416DA2-FDC7-4A17-9FAF-C6536909FD4F}] SEQPACKET 2 : 2 : 5 : %SystemRoot%\system32\mswsock.dll
MSAFD NetBIOS [\Device\NetBT_Tcpip_{EB416DA2-FDC7-4A17-9FAF-C6536909FD4F}] DATAGRAM 2 : 2 : 2 : %SystemRoot%\system32\mswsock.dll

Create a new profile as a test to check if your current profile is causing the problems.
See "Basic Troubleshooting: Make a new profile":
* https://support.mozilla.com/kb/Basic+Troubleshooting#w_8-make-a-new-profile
There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.
If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.
See:
* http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox
See:
* http://kb.mozillazine.org/Firefox_crashes
* https://support.mozilla.com/kb/Firefox+crashes
* https://support.mozilla.com/en-US/kb/latest-firefox-issues
If you have submitted Breakpad crash reports then post the IDs of one or more Breakpad crash reports (bp-xxxxxxxx-xxxxxxxxx-xxxx-xxxxxxxxxxxx). You can find the IDs of the submitted crash reports on the about:crashes page. You can open the about:crashes page via the location bar, like you open a website.
See:
* http://kb.mozillazine.org/Breakpad (Mozilla Crash Reporter)
* https://support.mozilla.com/kb/Mozilla+Crash+Reporter
* https://developer.mozilla.org/en/How_to_get_a_stacktrace_for_a_bug_report
 
Firefox 8
* getfirefox.com

Firefox crashing when closing tab -- no Norton

I've got an old version of Firefox, as it's the only version that works in tandem with Greasemonkey for a script I need for work. I've never had any problems with it, and I've been using it for years.
All of a sudden, the last few days, Firefox crashes whenever I close the tab that my Greasemonkey script opens. This tab is just a simple local file, a flash alert beep that opens. When I close it, Firefox crashes. It's never done this before. I've had this version of Firefox on my computer for years, as I said, and it's only recently that this has started to happen.
I don't have Norton antivirus. I have Avast. I have disabled Avast's Web Reputation Plugin, in case it was that, but that didn't help.
Firefox 3.0.19 (Yes, it's an old build, but, again, as I said, I have had no problems with it.)
Windows 7 SP1 (32 bit)
Here's a crash report: https://crash-stats.mozilla.com/report/index/9f9c4b22-7e67-4ce7-aec9-cf3792130327
Here's the output from Firefox's crash window:
Add-ons: {b9db16a4-6edc-47ec-a1f4-b86292ed211d}:4.9.9,{3112ca9c-de6d-4884-a869-9855de68056c}:7.1.20110512W,{e4a8a97b-f2ed-450b-b12d-ee082ba24781}:0.8.20090123.1,{CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA}:6.0.22,{CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA}:6.0.23,{CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA}:6.0.24,{CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA}:6.0.26,{972ce4c6-7e08-4474-a285-3208198ce6fd}:3.0.19
BuildID: 2010031422
CrashTime: 1364405012
InstallTime: 1281969785
ProductName: Firefox
SecondsSinceLastCrash: 703
StartupTime: 1364404319
Theme: classic/1.0
Vendor: Mozilla
Version: 3.0.19
Would appreciate your help. Thanks.

Hi, ideato. Thanks. I have tried updating before, but unfortunately any FF version beyond 3.x.x breaks my Greasemonkey script. And I know what you're saying, that my version is old, but the point is, it's been working perfectly on my machine for years. This problem has suddenly just appeared recently. So it isn't some old, unsupported bug, but a recent issue on my machine that I can't figure out.
If I could just know from the crash report if there's some conflict or the like that's causing this, then I could uninstall the offending program/process/add-on.

Firefox crashes every time I launch it making the program unopenable

At first firefox 4 was fine for about a couple of months then I notcied it crashing all the time, about 30% of the time I open a new tab or page it would crash.
Now when I opend firefox I get a crash report before the browser has even opened, even if I open a link in outlook it crashes right away. Perhaps it is openeing a page I had open that it just constantly crashes on or maybe the program crashes upon any open page, I am not sure.
Give me back firefox 3.0 :( (I was forced to post this using IE it is a sad day)
<pre><nowiki>
Windows 7 Ultimate 64 bit
AMD Phenom II X4 3.4 ghz
G.skill 8GB RAM 1300mhz
Gigavyte HD6870
Running applications:
Norton: antivirus disabled, firewall allowing all connections from firefox.
Had no problems before version 4.0
Error details:
AdapterDeviceID: 6738
AdapterVendorID: 1002
Add-ons: {BBDA0591-3099-440a-AA10-41764D9DB4DB}:2.0,{2D3F3651-74B9-4795-BDEC-6DA2F431CB62}:5.6,{01A8CA0A-4C96-465b-A49B-65C46FAD54F9}:6.0,{53A03D43-5363-4669-8190-99061B2DEBA5}:1.4.5,{73a6fe31-595d-460b-a920-fcc0f8843232}:2.1.1,{972ce4c6-7e08-4474-a285-3208198ce6fd}:4.0.1
AvailableVirtualMemory: 3995193344
BuildID: 20110413222027
CrashTime: 1307144794
EMCheckCompatibility: true
FramePoisonBase: 00000000f0de0000
FramePoisonSize: 65536
InstallTime: 1305189722
Notes: AdapterVendorID: 1002, AdapterDeviceID: 6738, AdapterDriverVersion: 8.850.0.0
D2D? D2D+
DWrite? DWrite+
D3D10 Layers? D3D10 Layers+
ProductName: Firefox
ReleaseChannel: release
SecondsSinceLastCrash: 405
StartupTime: 1307144794
SystemMemoryUsePercentage: 18
Theme: classic/1.0
Throttleable: 1
TotalVirtualMemory: 4294836224
URL: jar:file:///C:/Program%20Files%20(x86)/Mozilla%20Firefox/omni.jar!/chrome/browser/content/browser/aboutHome.xhtml
Vendor: Mozilla
Version: 4.0.1
Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 1 : %SystemRoot%\system32\mswsock.dll
MSAFD Tcpip [UDP/IP] : 2 : 2 :
MSAFD Tcpip [RAW/IP] : 2 : 3 : %SystemRoot%\system32\mswsock.dll
MSAFD Tcpip [TCP/IPv6] : 2 : 1 :
MSAFD Tcpip [UDP/IPv6] : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD Tcpip [RAW/IPv6] : 2 : 3 :
RSVP TCPv6 Service Provider : 2 : 1 : %SystemRoot%\system32\mswsock.dll
RSVP TCP Service Provider : 2 : 1 :
RSVP UDPv6 Service Provider : 2 : 2 : %SystemRoot%\system32\mswsock.dll
RSVP UDP Service Provider : 2 : 2 :
This report also contains technical information about the state of the application when it crashed.</nowiki></pre>

See:
*https://support.mozilla.com/kb/Firefox+crashes+when+you+open+it
What you posted is not a crash report, but only some information about your setup.
If you have submitted Breakpad crash reports then post the IDs of one or more Breakpad crash reports (bp-xxxxxxxx-xxxxxxxxx-xxxx-xxxxxxxxxxxx). 
You can find the IDs of the submitted crash reports on the about:crashes page. 
You can open the about:crashes page via the location bar, like you open a website. 
See:
* http://kb.mozillazine.org/Breakpad (Mozilla Crash Reporter)

Since updating to mac osx10.6.7 firefox crashes when opening google homepage

Firefox crashes when opening home page on google. after clicking restore get this is embarassing note if I click on restore once firefox toolbar comes up. I can than access my bookmarks and browse. however it will still crash at random sites, including any firefox help article. as exampl,e on a comics site doonsberry crashed yesterday opened today and crashed again when I went back to yesterdays site.

* Preferences that have been modified are shown as '''bold (user set)'''.
* Preferences can be '''Reset to the default''' or changed via the right-click context menu.
The preferences on which Reset is greyed (not available), are they appearing in Bold Text or Normal ??

Firefox crashes when I pressing Browse button to upload files. The crash-ID is :bp-fcb99cd3-dbc3-4bab-ab00-49b632130409 and bp-b39ac817-7d8f-4f1b-a9e5-9f96e212

when I want to attach a file in gmail or yahoo mail, firefox crashes with the crash-IDs of bp-fcb99cd3-dbc3-4bab-ab00-49b632130409 and bp-b39ac817-7d8f-4f1b-a9e5-9f96e212
my windows is 7.

Hello,
Unfortunately, I am not able to pull up the crash reports but try safe mode:
'''Try Firefox Safe Mode''' to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.
''(If you're not using it, switch to the Default theme.)''
* On Windows you can open Firefox 4.0+ in Safe Mode by holding the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
* On Mac you can open Firefox 4.0+ in Safe Mode by holding the '''option''' key while starting Firefox.
* On Linux you can open Firefox 4.0+ in Safe Mode by quitting Firefox and then going to your Terminal and running: firefox -safe-mode (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)
* Or open the Help menu and click on the '''Restart with Add-ons Disabled...''' menu item while Firefox is running.
[[Image:FirefoxSafeMode|width=520]]
''Once you get the pop-up, just select "'Start in Safe Mode"''
[[Image:Safe Mode Fx 15 - Win]]
'''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one. Please follow the [[Troubleshooting extensions and themes]] article for that.
''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
''When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.''
Thank you.

Firefox crashes when i go to yahoo mail and youtube

== Issue
==
Firefox is having problems with certain web sites
== Description
==
When I first downloaded and installed Firefox, all the sites were working just fine. I went around YouTube watching videos, went to my Yahoo! mail, etc. But, later on, when I tried to visit YouTube again, Firefox kept crashing. I thought if I just shut down my laptop and waited until the next day, it would be fine. But, I visited Yahoo! mail first, and everything was fine for about 5 minutes, but then Firefox suddenly crashed. I opened up Firefox again, visited Yahoo! mail again, and Firefox crashed once more. I went around Mozilla for help, and I noticed that other people have had this problem too. I tried to fix it by going into 'My Computer' and deleting that plugin stated in the help page, but I can't seem to find anything in my computer. So help please on how I can fix this? Thanks in advance!
Also, I had restored my laptop to its factory settings right before installing Firefox (because my laptop had problems), so would this affect it in any way? Before I restored to factory settings, my laptop never had these problems with Firefox.
== URL of affected sites
==
http://mail.yahoo.com/ , http://www.youtube.com
== Troubleshooting information
==
Application Basics
Name Firefox
Version 3.6.6
Profile Directory
Open Containing Folder
Installed Plugins
about:plugins
Build Configuration
about:buildconfig
Extensions
Name
Version
Enabled
ID
AVG Safe Search 9.0.0.825 true {3f963a5b-e555-4543-90e2-c3908898db71}
AVG Security Toolbar 4.504.019.002 false avg@igeared
Modified Preferences
Name
Value
browser.places.smartBookmarksVersion 2
browser.startup.homepage_override.mstone rv:1.9.2.6
extensions.lastAppVersion 3.6.6
network.cookie.prefsMigrated true
places.last_vacuum 1279156016
privacy.sanitize.migrateFx3Prefs true
== Firefox version
==
3.6.6
== Operating system
==
Windows XP
== User Agent
==
Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.6) Gecko/20100625 Firefox/3.6.6
== Plugins installed
==
*-Default Plug-in
*The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
*Shockwave Flash 10.1 r53
*iTunes Detector Plug-in
*DRM Netscape Network Object
*Npdsplay dll
*DRM Store Netscape Plugin

Hello Teresa.
Unfortunately, the computer doesn't work with waiting for issues to fix themselves, by themselves. Unless this is an error with the sites themselves (unlikely), it's possible that you are having a problem with some Firefox add-on that is hindering your Firefox's normal behavior. Have you tried disabling all add-ons (just to check), to see if Firefox goes back to normal?
Whenever you have a problem with Firefox, whatever it is, you should make sure it's not caused by one (or more than one) of your installed add-ons, be it an extension, a theme or a plugin. To do that easily and cleanly, run Firefox in [http://support.mozilla.com/en-US/kb/Safe+Mode safe mode] (don't forget to select ''Disable all add-ons'' when you start safe mode). If the problem disappears, you know it's from an add-on. Disable them all in normal mode, and enable them one at a time until you find the source of the problem. See [http://support.mozilla.com/en-US/kb/Troubleshooting+extensions+and+themes this article] for information about troubleshooting extensions and themes and [https://support.mozilla.com/en-US/kb/Troubleshooting+plugins this one] for plugins.
If you need support for one of your add-ons, you'll have to contact its author.
If the problem is not disappears when all add-ons are disabled, please tell me, so we can work from there.

Why does Firefox crash when I try to view my Twitter page?

For the past week, almost every time I try to open a new tab to go to Twitter.com (or right-click on a link in a tweet), Firefox crashes on me. Today when I tried to go to Twitter, Firefox will only load the Twitter navigation bar and not the rest of the page. I have attempted to view my Twitter page multiple times.
I can view my Twitter page in IE, Google Chrome and Opera, but not Firefox, which is my preferred browser. Have there been any changes to Firefox in the last week that could have caused this?

You already posted some of the crash report links in another thread that you had created, so I'm going to lock this thread.
Locking duplicate thread. Please continue here: [[/questions/1024924]]

Firefox crashes when I try to open a downloaded file

Hello!
Whenever I try to open a file I have just downloaded Firefox stops working. I get a windows 'Firefox has stopped working' error message.
Steps:
Download a file
Blue download arrow icon flashes to indicate that download has completed
I click the download arrow to open the list of downloaded files
I click the file I want to open
Firefox crashes
I have tried the following:
- reinstall firefox
- refresh firefox
- start firefox in safe mode (still crashes)
I have also tested in Windows safe mode and do not have the problem there. I believe this indicates that there is another piece of software that is causing the crash but I don't know how to identify which other piece of software it is.
Firefox doesn't record these crashes in about:crashes so I have no log to share.
I do have an Error from the Windows event viewer:
Faulting application name: firefox.exe, version: 35.0.1.5500, time stamp: 0x54c1fdbc
Faulting module name: ntdll.dll, version: 6.3.9600.17630, time stamp: 0x54b0d74f
Exception code: 0xc0000374
Fault offset: 0x000e5994
Faulting process ID: 0xcbc
Faulting application start time: 0x01d046499c589612
Faulting application path: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll
Report ID: e600231d-b23c-11e4-bea1-90e6bad76e7f
Faulting package full name:
Faulting package-relative application ID:
Any help would be great.

Does if help if you check the security tab in the properties of the file and remove a possible internet protection?
Boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that helps.
*http://www.bleepingcomputer.com/tutorials/how-to-start-windows-in-safe-mode/
Do a malware check with several malware scanning programs on the Windows computer.
Please scan with all programs because each program detects different malware.
All these programs have free versions.
Make sure that you update each program to get the latest version of their databases before doing a scan.
*Malwarebytes' Anti-Malware: http://www.malwarebytes.org/mbam.php
*AdwCleaner: http://www.bleepingcomputer.com/download/adwcleaner/ http://www.softpedia.com/get/Antivirus/Removal-Tools/AdwCleaner.shtml
*SuperAntispyware: http://www.superantispyware.com/
*Microsoft Safety Scanner: http://www.microsoft.com/security/scanner/en-us/default.aspx
*Windows Defender: http://windows.microsoft.com/en-us/windows/using-defender
*Spybot Search & Destroy: http://www.safer-networking.org/en/index.html
*Kasperky Free Security Scan: http://www.kaspersky.com/security-scan
You can also do a check for a rootkit infection with TDSSKiller.
*Anti-rootkit utility TDSSKiller: http://support.kaspersky.com/5350?el=88446
See also:
*"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked
*https://support.mozilla.org/kb/troubleshoot-firefox-issues-caused-malware

How to stop tabs re-opening after firefox crashes.........when it crashes and I have multiple tabs open, when re-starting firefox all of the tabs re-open too. How can I stop this?

Firefox crashes quite often, especially when I have multi tabs open. I usually have to use CTRL ALT DEL and end the process as Firefox stops responding.
My problem is not the crashing........it is the re-opening of the multiple tabs I had open, when normally it is one of them (not the home page) that caused the crash in the first place, so I cannot re-open firefox until I restart the pc, because every time I do it is the same story. Firefox tries to re-open all of the tabs and stops responding. I have looked in options but nowhere does it allow me to stop multiple tabs opening after a crash. If this continues, I will have to uninstall Firefox and stick to Chrome.

Set the pref browser.sessionstore.max_resumed_crashes to 0 on the about:config page to get the about:sessionrestore page immediately with the first restart after a crash has occurred or the Task Manager was used to close Firefox.
*http://kb.mozillazine.org/browser.sessionstore.max_resumed_crashes
That will allow you to deselect the tab(s) that you do not want to reopen, but will allow to reopen other tabs.
See:
* http://kb.mozillazine.org/Session_Restore#Restoring_a_session_after_a_crash
* http://kb.mozillazine.org/Browser.sessionstore.max_resumed_crashes
To open the about:config page, type about:config in the location (address) bar and press the "Enter" key, just like you type the url of a website to open a website. 
If you see a warning then you can confirm that you want to access that page. 
*Use the Filter bar at to top of the about:config page to locate a preference more easily.
*Preferences that have been modified show as bold (user set).
*Preferences can be reset to the default or changed via the right-click context menu.

Firefox crashes whenever I try to open a link from Facebook? I need somebody involved in the upgrade to help me, I don't want to go to a forum and post a question to a load of people when I have no idea if they are qualified to give me advice!

I updated Firefox to the latest release on 1/8/12. Now every time I click on a link to go to youtube, zynga or other links on Facebook, Firefox crashes. I would love to be able to go back to the Firefox I had before 1/8/12, but I cannot find out how to do that. I have almost zero knowledge of computer software and how it all works, the "error reports" and the mumbo=jumbo that people talk about on the "forums" mean nothing to me, I just want an edition of Firefox that works so I don't have to go back to using IE8.

I'm sorry, but simply posting links to pages full of technical information will do nothing to help me. For example, I have no idea what safe mode is, or how to achieve it. I need step-by-step instructions in the form of "an idiots guide to"......

Firefox crash reporter window popup won't follow up and report when I click on report crash, and I cannot quit firefox so that I can open the browser, I only get the crash reporter opening

Firefox crashed, when I tried to restart firefox the crash reporter dialogue box opens. Only 2 choices are offered, restart firefox and quit firefox. Neither option will work. I cannot quit firefox and when I opt to restart firefox the only thing I get is another dialogue box opening.

See:
* http://kb.mozillazine.org/Firefox_crashes
* https://support.mozilla.org/kb/Firefox+crashes

Firefox crashes when I try to use DataLoad, and I was able to use this program a month ago.

In the recent past I have been able to use a program called DATALOAD (shareware) to load data into Firefox web forms (specifically web based sales tax returns).
However, now every time I try it now Firefox crashes, so I am forced to use IE (which I hate). The last time I used Dataload was in April 2011 (for my quarterly tax returns).
On of the latest updates to Firefox must have a conflict with this program.
Can you please research to see what changed in Firefox to make it crash when using Dataload? I do not want to use IE if I do not have to.

Hmmm, That is very odd. What is the link you are using? Are you logged
in to YouTube?
Many site issues can be caused by corrupt cookies or cache.
* Clear the Cache and
* Remove Cookies '''''Warning ! ! '' This will log you out of sites you're logged in to.'''
Type '''about:preferences'''<Enter> in the address bar.
* '''Cookies;''' Select '''Privacy.''' Under '''History,''' select Firefox will '''Use Custom Settings.''' Press the button on the right side called '''Show Cookies.''' Use the search bar to look for the site. Note; There may be more than one entry. Remove '''All''' of them.
* '''Cache;''' Select '''Advanced > Network.''' Across from '''Cached Web Content,''' Press '''Clear Now.'''
If there is still a problem,
'''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode]''' {web link}
While you are in safe mode;
Type '''about:preferences#advanced'''<Enter> in the address bar.
Under '''Advanced,''' Select '''General.'''
Look for and turn off '''Use Hardware Acceleration'''.
Poke around safe web sites. Are there any problems?
Then restart.

Firefox crashes on OS X Yosemite

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