Firefox crashes on OSX 10.6.8 after update

Hi. I've followed all the steps located [[http://support.mozilla.com/en-US/kb/Firefox%20crashes#w_get-help-fixing-this-crash|here]] and Firefox is still crashing. My crash ID is bp-12330949-db76-498f-af0a-2c9eb2111101 . I've removed and reinstalled the latest Firefox 7 and am still having problems. Firefox worked fine prior to Mac OSX security update which I just installed.
Any help appreciated.
Thanks.

Your crashreport is: 
https://crash-stats.mozilla.com/report/index/bp-12330949-db76-498f-af0a-2c9eb2111101 
Firefox 7.0.1 Crash Report [@ RapportTanzan7.dylib@0x7f7f ] 
Similiar crash here: http://support.mozilla.com/nl/questions/891272 
This is a crash in Trusteer Rapport. On Windows we were able to solve this problem by having users updating to the newest version of Rapport. You may need some help from the Trusteer helpdesk, because it seems like the automatic updates does not allways update to the newest version. 
See: 
https://support.mozilla.com/nl/questions/888019 
https://support.mozilla.com/nl/questions/887181

Similar Messages

Firefox crashes and when attempting to launch after the crash it won't and throw and error msg that js.3250 can't be found- but same file is in Mozilla directory. I must then download new 3.6.8 and lose all tabs.

# Question
Firefox crashes and when attempting to launch after the crash it won't launch; throwing an error msg that " js.3250 can't be found" - but same file is in Mozilla directory.
I must then download new 3.6.8 and lose all tabs and history.

I have a similar problem. Recently my FF8 has been crashing a lot. It regularly locks up an entire core of my PC and often just shuts down. It has just done it a moment ago and when it started back up it did the whole "this is embarrassing" thing and asked me if I wanted to reload my tabs. I deselected the one that I was trying to view as I suspected that it may have been the cause (unlikely; it was node4.co.uk) but anyway, let's skip it just in case. Click on the button to restore and up pops my homepage only. So all of my other tabs, which I was using for work incidentally, are gone.
This is not the first time this has happened on FF8. It happened a lot recently on FF6 I think it was (so hard to keep track now, Mozilla) and I switched to Chrome as a result, but it turns out that it crashes even more than FF6 did. FF7 was a vast improvement but FF8 is so unstable/unpredictable for me at the moment that I think I'd rather use IE9 than this. It's driving me mental, clearly! I wish I could kill the process manually and have it retry restoring tabs. Hey, there's an idea Mozilla; give us a menu item that allows us to restore the session to how it started to try again or at the very least get a list of the pages we were looking at. They don't show up in Recently Closed Windows and the Restore Previous Session is greyed out too. Gah! Help!

How do I return to OSX 10.7.3 after update. I´ve have only troubles with 10.7.4 update

How do I return to OSX 10.7.3 after update. I´ve have only troubles with 10.7.4 update

You can only "downgrade" if you wipe (erase) your hard drive. So, if you made a bootable clone or have an up to date Time Machine backup with 10.7.3, you can boot from the bootable clone, erase the internal drive, and clone your old system back. Not 100% sure about the steps using Time Machine since I don't use it,but there are excellent articles available which I can link to.
As far as I know, the problem with installing an earlier version would be that once you check Software Update, you can no longer choose to download a Combo update of a different/earlier version since Lion is only available through MAS. So, if you check it, it will most likely only offer you the current/latest version.

Firefox Crashes in less than 5 seconds after opening it, randomly.

Here's my problem.
When I load firefox, 3 to 4 times in a row it will open, and then simply vanish in less than 5 seconds. Then the next time I try to open it - It works. WTF?
It won't even give me a Crash screen, It just vanishes.
Sometimes even, It just hangs at the homepage, to which I have to C.A.D. it.
This is happening all the time and its really getting annoying. I open a page, it crashes, repeat, repeat, repeat, and then success.
I am running a freshly installed Windows XP home 32bit, with all drivers and updates installed, blah blah blah...
Using Firefox 4.0.1
Things i have tried:
Opening multiple Firefox windows at once from the desktop, and regardless of how many, it crashes.
Changed my home page to alternative sites ( Google, Youtube, Hotmail etc.)
Made sure firfox was up to date, including all add-ons.
Tried disabling addons
Tried running firefox in safemode.
Tried running firefox in safemode, with add-ons disabled.
Re-installing firefox, with and without updates.
Tried it on a friends computer, clean install without add-ons and it worked.
Hitting my computer ( lol, j/k )
Im quite fed up with this. I've never had this problem with any versions previous to 4. Yes, that means V4 did this to me as well.
The times I can get Firefox started, I have no problems at all, Its smooth sailing.
Everything else on my computer works great, so I'm sure it is just firefox.
Anyone have any ideas?

Firefox is likely to be [[firefox hangs|hanging]] rather than crashing, which explains why you get no crash reports.
The problem is likely to reside in your [[profiles|profile]] which is why reinstalls and [[safe mode]] do not help, but using a friends computer's Firefox works. (using a new clean profile would also be expected to work but may not be the simplest thing for you to do - and you could loose access to some data)
The ''"CAD"'' approach in XP will start task Manager that may be used to kill the process that is a one off solution to [[Firefox is already running but is not responding]] you will need to follow up to figure out why it is hanging repeatedly.
Follow the links I have posted, and further links in those articles if necessary, the articles should explain the problem and how to resolve it better that I could. Post back with how you get on.
If it turns out it is crashing you will need to look at [[Firefox crashes]] and follow up for a crash signature.
Good luck.

I was updating Firefox from version 6 to version 7, after updating I tried to open Firefox and the message I got is this: This application has failed to start because xul.dll was not found. How can I fix this?

I was updating Firefox to the newest version 7.0.1 from version 6.0.2 I think it was, I clicked the restart Firefox button that always comes up after updating. It started updating and then Firefox never restarted like it was supposed to after it was done updating. I then tried to open Firefox and it told me "This application has failed to start because xul.dll was not found." I did have Firefox crash on maybe about 30 minutes or so earlier which bothered me because I have been using Firefox for years and never had it crash on me before but I didn't think much of it at the time it happened because I was able to go back onto Firefox and finish what I had been working on. A while later I checked for updates and updated. The first time I tried to update it didn't work though so I had to shutdown Firefox and reopen Firefox and start the update a second time. It was after the second time that when I tried to open Firefox I got that message about failing to start because xul.dll can't be found. I filed a crash report when my Firefox crashed. This would have been around 1am-2am in the morning that Firefox first crashed and then wouldn't allow me to open it after updating. I have a DELL laptop running the Windows XP operating system but the laptop is probably at least 6 or 7 years old. The laptop will no longer charge so I always have to have it plugged into an outlet. Both my laptop hard drive and my external hard drive give me messages that I am running out of disk space on my hard drive. I bought this laptop 6 or 7 years ago second hand so it could be even older. In short it's a piece of crap and it gives me all kinds of issues but I currently can't afford a new one, but I have never had any problems with Firefox and I use Firefox more than any other aspect of my laptop so it's really really bothering me. May you please help me fix it?

Unfortunately I tried that and it didn't work. Thanks for the help though. I tried to uninstall and it said I couldn't because the file is corrupt or something, but I think I finally got it uninstalled and/or deleted or whatever, but now I try to reinstall/download it again from the beginning and I can't. No matter what I do I can not get Firefox working again. No matter how many times I try to redownload it. Any other suggestions?

Firefox not working on Windows 8.1 after update to 32.0

For the last three versions 30.0, 31.0, and 32.0 Firefox will not work after updating on my Windows 8.1 laptop. I have tried resetting Firefox to default state, uninstalling and reinstalling, and resetting my TCP/IP stack (which usually fixes the problem). I also have gone to Internet Options in IE 11 and unchecked the automatically detect settings under the LAN connection options and then rechecked it without success. I also have Chrome installed on my machine as a check to see if it lies within the browser or my internet connection.
Internet Explorer 11 is the only browser that works so something seems to be amiss in Firefox.

Hello kschmit05, any luck in you boot the computer in [http://windows.microsoft.com/en-us/windows-8/windows-startup-settings-including-safe-mode Windows Safe mode with network support], select in the Startup Settings screen > Enable Safe Mode with Networking.
thank you

Firefox can't connect to any servers after updating my computer.

I have vista. When I read the help comments. They were for XP. I have no tool options/advanced tabs to click on that I can find. I have to access the internet through outlook. Also my Email has been giving me error messages. I hadn't used my computer in over 2 months so I had a lot of updates not just Firefox.

A possible cause is security software (firewall) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.
See:
*https://support.mozilla.com/kb/Server+not+found
*https://support.mozilla.com/kb/Firewalls

Firefox crashes immediately on certain sites and after a minute otherwise. It was working fine yesterday...

For some reason, Firefox doesn't consider this a crash, so it didn't give me a crash report. Also, whenever this happens, a window pops up saying, "Firefox has stopped working. Windows is checking for a solution... A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available." The annoying part is that the window appears to load correctly, but it freezes anyway. I'm using Vista and Firefox has been updated to the most recent version. Thank you for your help!
== User Agent ==
Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.0; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 3.0.30729; InfoPath.2; .NET CLR 3.5.30729)

Nuxar,
I don't know what you mean by VPN/Proxy? Where do I go to change this?
What I did do after reading your reply was I went to:
Tools>Options>Advanced>Connection Settings. I found the proxy @ "Use System Proxy Settings" and changed it to each of the following NO PRXY and AUTOMATIC PROXY SETTINGS. This didn't help me I kept getting the same crash error as at first. Each time I tried to change the proxy setting I found that when I went back to check that it had defaulted back to "Use System Settings"
Any other suggestions?
Thanks Nuxar,
dycon

Firefox 9.0.1 hangs on startup after update (OSX 10.6.8), even in safe mode.

I shut down Firefox because some parts of the www.washingtonpost.com site no longer displayed (icons), and Firefox automatically installed the update on restart.
Then the "Well this is embarrassing..." Restore Session screen popped up, but the program hung a few seconds after I clicked Restore Session. I had to Force Quit to close it.
Every time since then Firefox presented the same Restore Session screen, but hung after only a few seconds. Until I tried working with Safe Mode, and turning off customizations. Now it just hangs on a blank screen.

Try to reinstall Firefox 9.0.1.
Download a new copy of the Firefox program and save the disk image (dmg) file to the desktop
*Firefox 9.0.x: http://www.mozilla.org/en-US/firefox/all.html
*Trash the current Firefox application to do a clean (re-)install
*Install the new version that you have downloaded
Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data if you uninstall and (re)install Firefox.
*http://kb.mozillazine.org/Profile_folder_-_Firefox
You can use these steps to check if images are blocked:
*Open the web page that has the images missing in a browser tab.
*Click the website favicon ([[Site Identity Button]]) on the left end of the location bar.
*Click the "More Information" button to open the "Page Info" window with the Security tab selected (also accessible via "Tools > Page Info").
*Go to the Media tab of the "Tools > Page Info" window.
*Select the first image link and scroll down through the list with the Down arrow key.
*If an image in the list is grayed and there is a check-mark in the box "Block Images from..." then remove that mark to unblock the images from that domain.
See also:
*http://kb.mozillazine.org/Images_or_animations_do_not_load
*https://support.mozilla.org/kb/Images+or+animations+do+not+show

Firefox crashes when accessing Yahoo Mail, just after I enter password

I just updated Firefox and now I can't log into Yahoo Mail. I can go the the login page, but after I type in my password, Firefox just closes. I have restarted Firefox and very briefly saw my main mail page, so I know it actually does log in, but the main mail page is causing problems.
Looking through the troubleshooting history, this appears to have happened before with Yahoo Mail and the solution appears to have been a new Firefox update that solved the problem. Mozilla programmers: hint hint.
One additional point, the upgrade did not run smoothly. It failed twice with messages that Firefox was still running and the update could not be completed.
== URL of affected sites ==
http://login.yahoo.com/config/mail?&.src=ym&.intl=ca

I solved this problem by doing a ground-up reinstall of Firefox. I suspected the sketchy update that I did was part of the problem.

Firefox Crashes on Samsung galaxy note 8 after latest update

I just updated to the Latest version of Firefox on my Samsung Galaxy Note 8. Firefox now won't start and I keep getting 'Firefox has closed' messages, two messages follow one another and then the same happens every 5 to 10 minutes. As far as I know Firefox isn't even running. It's quite annoying as it keeps interrupting so am considering uninstalling until this is fixed.

Type about:crashes into the url bar, and copy the crash id's here.
you can also try uninstalling and reinstalling firefox

Firefox will not bring up any webpages after updating to v3.6.7 and then 3.6.8

Everything ran well in v 3.6.6. Today it seemingly upgraded to v3.6.7 and then a Mozilla web page strongly suggested upgrading to v.3.6.8. I did. Sometime after this Norton 360 v3 found some bad files and quarantined them and needed a reboot. After that reboot no web pages would work in FF. I followed the Norton 360 connection thread and that did not help. I also received a new router yesterday, but v3.6.6 worked fine today and IE works now, so I doubt that the router is the reason. Right now I would be happy to revert to 3.6.6 or else uninstall and try from scratch. I have tried a few reboots, but they did not help.
== This happened ==
Every time Firefox opened
== After upgrading from 3.6.6 to 3.6.7 and then 3.6.8 ==
== User Agent ==
Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET4.0C)

AppleCare sent me to here:
http://support.apple.com/kb/TS3747
which is, I guess what you are talking about.
We will try it this afternoon, after school is out. However, as I said, our problem is not limited to Firefox.
Hmmm.
Firefox 4.0 and Safari 5.0.4 do not work.
Chrome and Omniweb both work, after 10 or 15 seconds.
Message was edited by: John Cover

Firefox will no longer display Unicode symbols after update?

I am using Firefox on Mac OS X Mountain Lion. Just about two Firefox updates ago (roughly Firefox 14), Unicode symbols suddenly stopped displaying that had been displaying fine—switching to boxes with numbers in them.
I have changed my Encoding options to include every single form of Unicode available to me; I am not sure if that has any effect. (Screenshot here: http://puu.sh/QcF6 ) The best part? After doing so, restarting the browser makes the Unicode symbols appear again! No more boxes with numbers! Fixed, right?
''Nope''! When I come back to that page a week later, they are numbers in a box again. In fact, in some cases, the symbol will display temporarily (say, if I had saved it into a blog page), then when I go to edit that blog page, the symbol immediately switches back to box-with-numbers.
This is driving me mad, and was not previously an issue. What can I do to fix this?

Sorry for the late reply, I was waiting for the issue to re-occur. I have cleared and checked for damaged fonts, to no avail; the problem still exists. :(
'''Edit:''' In addition, I've just checked in both Chrome and Safari, and the Unicode symbol that I'm attempting to display are working fine in both of those browsers.

How to fix YouTube crash on YouTube app and Safari after update to ios8?

The you tube app on my iPad crashes just after I select a video to play and buffering starts. This happened after I have updated my iPad to the latest iOS update. Please advice how to fix this.

Have you updated the app on the App Store?

Hard crashes since OSX 10.4.8 system update

Since the OSX update my computer has been hard crashing on me...meaning it crashes to the point that I can not do anything no matter the program I am using. The finder crashes. My mouse doesn't move and the key board doesn't work. Thus I can't even force quit...and I have to hard reboot/shut down my computer. :/ I looked on line to see if I need a firmware update, but it doesn't look like I do.
Few other things: I have a Sonnet Tempo-X eSATA 4 + 4 card that supports a 0 RAID with two 500 GB seagate barracuda. I have a very bad feeling this card does not support osx 10.4.8 yet...I'm going to look there next, but I thought I might as well post to you wonderful apple wizards.
I totally apprecieate any and all information that would help me solve this serious issue. At this point I do not want to use my desktop--in fear of losing it.
Thank you.

Hi, hdovesn. Welcome to the Discussions.
In these "hard crashes" are you seeing the following message?
If so, that indicates a kernel panic: see my "Resolving Kernel Panics" FAQ. The FAQ includes step-by-step instructions for identifying and resolving some of the most common causes of kernel panics. The FAQ is a roadmap: start at the beginning and work systematically through the end, i.e. the "If all else fails..." section.
The troubleshooting steps in that FAQ can also be useful in diagnosing "freezes and hangs" as the causes are often similar. I'd characterize some of the behaviors you described as a freeze or hang.
I concur with your plan to contact Sonnet, specifically to see if they've had similar reports from other users of that card running identical configurations.
FYI: Before installing software updates in the future, you may wish to consider the advice in my "Installing Software Updates" FAQ. Taking the steps therein before installing an update often helps avert problems and gives you a fallback position in case trouble arises.
Good luck!
Dr. Smoke
Author: Troubleshooting Mac® OS X
Note: The information provided in the link(s) above is freely available. However, because I own The X Lab™, a commercial Web site to which some of these links point, the Apple Discussions Terms of Use require I include the following disclosure statement with this post:
I may receive some form of compensation, financial or otherwise, from my recommendation or link.

Firefox crashes on OSX 10.6.8 after update

Similar Messages

Maybe you are looking for