Firefox crashes or closes upon loading page in 2nd tab.
Since upgrading to FF V10.0 I can't open certain pages and FF closes/crashes upon loading a new page in a second tab.
FF won't open at all while having 2 startpages, even in safe mode.
No crash report submitted. the last crash report was in V9.
Create a new profile as a test to check if your current profile is causing the problems.
See "Basic Troubleshooting: Make a new profile":
* https://support.mozilla.org/kb/Basic+Troubleshooting#w_8-make-a-new-profile
There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.
If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.
See:
* http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox
See:
* http://kb.mozillazine.org/Firefox_crashes
* https://support.mozilla.org/kb/Firefox+crashes
* https://support.mozilla.org/en-US/kb/latest-firefox-issues
If you have submitted Breakpad crash reports then post the IDs of one or more Breakpad crash reports (bp-xxxxxxxx-xxxxxxxxx-xxxx-xxxxxxxxxxxx). You can find the IDs of the submitted crash reports on the about:crashes page. You can open the about:crashes page via the location bar, like you open a website.
See:
* http://kb.mozillazine.org/Breakpad (Mozilla Crash Reporter)
* https://support.mozilla.org/kb/Mozilla+Crash+Reporter
* https://developer.mozilla.org/en/How_to_get_a_stacktrace_for_a_bug_report
Similar Messages
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Running Firefox 35. Unable to load pages or view videos without moving mouse.
Running Firefox 35. Unable to load pages or view videos without moving mouse.
A possible cause of this issue is the presence of malware on your computer.
Do a malware check with several malware scanning programs on the Windows computer.
Please scan with all programs because each program detects different malware.
All these programs have free versions.
Make sure that you update each program to get the latest version of their databases before doing a scan.
*Malwarebytes' Anti-Malware:<br>http://www.malwarebytes.org/mbam.php
*AdwCleaner:<br>http://www.bleepingcomputer.com/download/adwcleaner/<br>http://www.softpedia.com/get/Antivirus/Removal-Tools/AdwCleaner.shtml
*SuperAntispyware:<br>http://www.superantispyware.com/
*Microsoft Safety Scanner:<br>http://www.microsoft.com/security/scanner/en-us/default.aspx
*Windows Defender:<br>http://windows.microsoft.com/en-us/windows/using-defender
*Spybot Search & Destroy:<br>http://www.safer-networking.org/en/index.html
*Kasperky Free Security Scan:<br>http://www.kaspersky.com/security-scan
You can also do a check for a rootkit infection with TDSSKiller.
*Anti-rootkit utility TDSSKiller:<br>http://support.kaspersky.com/5350?el=88446
See also:
*"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked
*https://support.mozilla.org/kb/troubleshoot-firefox-issues-caused-malware -
Safari 5.1.4 crashes upon loading pages
After much time getting my MBP 5,1 10.6.8 running right another bug has cropped up, Safari crashes under these circumstances:
Only when loading pages. If Safari is only opened it's fine.
In normal user mode.
In another administrator account mode.
In Safe Mode.
It hasn't crashed in a Guest Account Mode.
Any ideas would be appreciated and here's the latest Console User Diagnostic Report:
Process:
Safari [155]
Path:
/Applications/Safari.app/Contents/MacOS/Safari
Identifier:
com.apple.Safari
Version:
5.1.4 (6534.54.16)
Build Info:
WebBrowser-75345416~2
Code Type:
X86-64 (Native)
Parent Process: launchd [104]
Date/Time:
2012-03-23 18:07:09.737 -0700
OS Version:
Mac OS X 10.6.8 (10K549)
Report Version: 6
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000018
Crashed Thread: 2 WebCore: IconDatabase
Thread 0: Dispatch queue: com.apple.main-thread
0 libSystem.B.dylib
0x0000000100b5bd7a mach_msg_trap + 10
1 libSystem.B.dylib
0x0000000100b5c3ed mach_msg + 59
2 com.apple.CoreFoundation
0x00000001028e0902 __CFRunLoopRun + 1698
3 com.apple.CoreFoundation
0x00000001028dfd8f CFRunLoopRunSpecific + 575
4 com.apple.HIToolbox
0x0000000103fdf7ee RunCurrentEventLoopInMode + 333
5 com.apple.HIToolbox
0x0000000103fdf5f3 ReceiveNextEventCommon + 310
6 com.apple.HIToolbox
0x0000000103fdf4ac BlockUntilNextEventMatchingListInMode + 59
7 com.apple.AppKit
0x0000000102f64eb2 _DPSNextEvent + 708
8 com.apple.AppKit
0x0000000102f64801 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 155
9 com.apple.Safari.framework
0x0000000100064b38 -[BrowserApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 177
10 com.apple.AppKit
0x0000000102f2a68f -[NSApplication run] + 395
11 com.apple.AppKit
0x0000000102f233b0 NSApplicationMain + 364
12 com.apple.Safari.framework
0x0000000100221e5a SafariMain + 200
13 com.apple.Safari
0x0000000100000f1c 0x100000000 + 3868
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib
0x0000000100b74c0a kevent + 10
1 libSystem.B.dylib
0x0000000100b76add _dispatch_mgr_invoke + 154
2 libSystem.B.dylib
0x0000000100b767b4 _dispatch_queue_invoke + 185
3 libSystem.B.dylib
0x0000000100b762de _dispatch_worker_thread2 + 252
4 libSystem.B.dylib
0x0000000100b75c08 _pthread_wqthread + 353
5 libSystem.B.dylib
0x0000000100b75aa5 start_wqthread + 13
Thread 2 Crashed: WebCore: IconDatabase
0 com.apple.WebCore
0x00000001088701dd bool ***::HashTable<***::String, std::pair<***::String, WebCore::PageURLRecord*>, ***::PairFirstExtractor<std::pair<***::String, WebCore::PageURLRecord*> >, ***::StringHash, ***::PairHashTraits<***::HashTraits<***::String>, ***::HashTraits<WebCore::PageURLRecord*> >, ***::HashTraits<***::String> >::contains<***::IdentityHashTranslator<***::StringHash>, ***::String>(***::String const&) const + 45
1 com.apple.WebCore
0x0000000107ea939b WebCore::IconDatabase::pruneUnretainedIcons() + 331
2 com.apple.WebCore
0x0000000107e91c2a WebCore::IconDatabase::syncThreadMainLoop() + 362
3 com.apple.WebCore
0x0000000107e8efc8 WebCore::IconDatabase::iconDatabaseSyncThread() + 296
4 libSystem.B.dylib
0x0000000100b94fd6 _pthread_start + 331
5 libSystem.B.dylib
0x0000000100b94e89 thread_start + 13
Thread 3:
0 libSystem.B.dylib
0x0000000100b5bd7a mach_msg_trap + 10
1 libSystem.B.dylib
0x0000000100b5c3ed mach_msg + 59
2 com.apple.QuartzCore
0x00000001017a3396 CA::Render::Server::server_thread(void*) + 177
3 com.apple.QuartzCore
0x00000001017a32d6 thread_fun + 34
4 libSystem.B.dylib
0x0000000100b94fd6 _pthread_start + 331
5 libSystem.B.dylib
0x0000000100b94e89 thread_start + 13
Thread 4: Safari: CertRevocationChecker
0 libSystem.B.dylib
0x0000000100b5bd7a mach_msg_trap + 10
1 libSystem.B.dylib
0x0000000100b5c3ed mach_msg + 59
2 com.apple.CoreFoundation
0x00000001028e0902 __CFRunLoopRun + 1698
3 com.apple.CoreFoundation
0x00000001028dfd8f CFRunLoopRunSpecific + 575
4 com.apple.Safari.framework
0x00000001001da2f5 Safari::MessageRunLoop::threadBody() + 107
5 com.apple.Safari.framework
0x00000001001da32f Safari::MessageRunLoop::threadCallback(void*) + 9
6 libSystem.B.dylib
0x0000000100b94fd6 _pthread_start + 331
7 libSystem.B.dylib
0x0000000100b94e89 thread_start + 13
Thread 5: WebCore: LocalStorage
0 libSystem.B.dylib
0x0000000100b96a6a __semwait_signal + 10
1 libSystem.B.dylib
0x0000000100b9a881 _pthread_cond_wait + 1286
2 com.apple.JavaScriptCore
0x0000000100ebe120 ***::ThreadCondition::timedWait(***::Mutex&, double) + 64
3 com.apple.WebCore
0x0000000107eaa9c1 WebCore::LocalStorageThread::threadEntryPoint() + 177
4 libSystem.B.dylib
0x0000000100b94fd6 _pthread_start + 331
5 libSystem.B.dylib
0x0000000100b94e89 thread_start + 13
Thread 6:
0 libSystem.B.dylib
0x0000000100b5bd7a mach_msg_trap + 10
1 libSystem.B.dylib
0x0000000100b5c3ed mach_msg + 59
2 com.apple.CoreFoundation
0x00000001028e0902 __CFRunLoopRun + 1698
3 com.apple.CoreFoundation
0x00000001028dfd8f CFRunLoopRunSpecific + 575
4 com.apple.Foundation
0x0000000102bb714f +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 297
5 com.apple.Foundation
0x0000000102b38114 __NSThread__main__ + 1429
6 libSystem.B.dylib
0x0000000100b94fd6 _pthread_start + 331
7 libSystem.B.dylib
0x0000000100b94e89 thread_start + 13
Thread 7:
0 libSystem.B.dylib
0x0000000100b75a2a __workq_kernreturn + 10
1 libSystem.B.dylib
0x0000000100b75e3c _pthread_wqthread + 917
2 libSystem.B.dylib
0x0000000100b75aa5 start_wqthread + 13
Thread 8: JavaScriptCore::Marking
0 libSystem.B.dylib
0x0000000100b96a6a __semwait_signal + 10
1 libSystem.B.dylib
0x0000000100b9a881 _pthread_cond_wait + 1286
2 com.apple.JavaScriptCore
0x000000010113532d JSC::SlotVisitor::drainFromShared(JSC::SlotVisitor::SharedDrainMode) + 493
3 com.apple.JavaScriptCore
0x0000000101135580 JSC::MarkStackThreadSharedData::markingThreadMain() + 272
4 com.apple.JavaScriptCore
0x0000000101135629 JSC::MarkStackThreadSharedData::markingThreadStartFunc(void*) + 9
5 libSystem.B.dylib
0x0000000100b94fd6 _pthread_start + 331
6 libSystem.B.dylib
0x0000000100b94e89 thread_start + 13
Thread 9: JavaScriptCore::BlockFree
0 libSystem.B.dylib
0x0000000100b96a6a __semwait_signal + 10
1 libSystem.B.dylib
0x0000000100b9a881 _pthread_cond_wait + 1286
2 com.apple.JavaScriptCore
0x0000000100ebe177 ***::ThreadCondition::timedWait(***::Mutex&, double) + 151
3 com.apple.JavaScriptCore
0x000000010113dc6c JSC::Heap::blockFreeingThreadMain() + 300
4 com.apple.JavaScriptCore
0x000000010113dca9 JSC::Heap::blockFreeingThreadStartFunc(void*) + 9
5 libSystem.B.dylib
0x0000000100b94fd6 _pthread_start + 331
6 libSystem.B.dylib
0x0000000100b94e89 thread_start + 13
Thread 10: WebCore: LocalStorage
0 libSystem.B.dylib
0x0000000100b96a6a __semwait_signal + 10
1 libSystem.B.dylib
0x0000000100b9a881 _pthread_cond_wait + 1286
2 com.apple.JavaScriptCore
0x0000000100ebe120 ***::ThreadCondition::timedWait(***::Mutex&, double) + 64
3 com.apple.WebCore
0x0000000107eaa9c1 WebCore::LocalStorageThread::threadEntryPoint() + 177
4 libSystem.B.dylib
0x0000000100b94fd6 _pthread_start + 331
5 libSystem.B.dylib
0x0000000100b94e89 thread_start + 13
Thread 11: com.apple.CFSocket.private
0 libSystem.B.dylib
0x0000000100b9f932 select$DARWIN_EXTSN + 10
1 com.apple.CoreFoundation
0x0000000102902468 __CFSocketManager + 824
2 libSystem.B.dylib
0x0000000100b94fd6 _pthread_start + 331
3 libSystem.B.dylib
0x0000000100b94e89 thread_start + 13
Thread 12: JavaScriptCore::Marking
0 libSystem.B.dylib
0x0000000100b96a6a __semwait_signal + 10
1 libSystem.B.dylib
0x0000000100b9a881 _pthread_cond_wait + 1286
2 com.apple.JavaScriptCore
0x000000010113532d JSC::SlotVisitor::drainFromShared(JSC::SlotVisitor::SharedDrainMode) + 493
3 com.apple.JavaScriptCore
0x0000000101135580 JSC::MarkStackThreadSharedData::markingThreadMain() + 272
4 com.apple.JavaScriptCore
0x0000000101135629 JSC::MarkStackThreadSharedData::markingThreadStartFunc(void*) + 9
5 libSystem.B.dylib
0x0000000100b94fd6 _pthread_start + 331
6 libSystem.B.dylib
0x0000000100b94e89 thread_start + 13
Thread 13: JavaScriptCore::BlockFree
0 libSystem.B.dylib
0x0000000100b96a6a __semwait_signal + 10
1 libSystem.B.dylib
0x0000000100b9a881 _pthread_cond_wait + 1286
2 com.apple.JavaScriptCore
0x0000000100ebe177 ***::ThreadCondition::timedWait(***::Mutex&, double) + 151
3 com.apple.JavaScriptCore
0x000000010113dc6c JSC::Heap::blockFreeingThreadMain() + 300
4 com.apple.JavaScriptCore
0x000000010113dca9 JSC::Heap::blockFreeingThreadStartFunc(void*) + 9
5 libSystem.B.dylib
0x0000000100b94fd6 _pthread_start + 331
6 libSystem.B.dylib
0x0000000100b94e89 thread_start + 13
Thread 14:
0 libSystem.B.dylib
0x0000000100b75a2a __workq_kernreturn + 10
1 libSystem.B.dylib
0x0000000100b75e3c _pthread_wqthread + 917
2 libSystem.B.dylib
0x0000000100b75aa5 start_wqthread + 13
Thread 15: Safari: SafeBrowsingManager
0 libSystem.B.dylib
0x0000000100b5bd7a mach_msg_trap + 10
1 libSystem.B.dylib
0x0000000100b5c3ed mach_msg + 59
2 com.apple.CoreFoundation
0x00000001028e0902 __CFRunLoopRun + 1698
3 com.apple.CoreFoundation
0x00000001028dfd8f CFRunLoopRunSpecific + 575
4 com.apple.Safari.framework
0x00000001001da2f5 Safari::MessageRunLoop::threadBody() + 107
5 com.apple.Safari.framework
0x00000001001da32f Safari::MessageRunLoop::threadCallback(void*) + 9
6 libSystem.B.dylib
0x0000000100b94fd6 _pthread_start + 331
7 libSystem.B.dylib
0x0000000100b94e89 thread_start + 13
Thread 16: Safari: SnapshotStore
0 libSystem.B.dylib
0x0000000100b96a6a __semwait_signal + 10
1 libSystem.B.dylib
0x0000000100b9a881 _pthread_cond_wait + 1286
2 com.apple.JavaScriptCore
0x0000000100ebe120 ***::ThreadCondition::timedWait(***::Mutex&, double) + 64
3 com.apple.Safari.framework
0x00000001002557f3 Safari::MessageQueueWaitResult Safari::MessageQueue<***::RefPtr<Safari::SnapshotStore::DiskAccessMessage> >::waitForMessageFilteredWithTimeout<bool ()(***::RefPtr<Safari::SnapshotStore::DiskAccessMessage>&)>(***::RefPtr<Safari: :SnapshotStore::DiskAccessMessage>&, bool (&)(***::RefPtr<Safari::SnapshotStore::DiskAccessMessage>&), double) + 149
4 com.apple.Safari.framework
0x0000000100253c65 Safari::SnapshotStore::diskAccessThreadBody() + 115
5 com.apple.Safari.framework
0x0000000100253de5 Safari::SnapshotStore::diskAccessThreadCallback(void*) + 9
6 libSystem.B.dylib
0x0000000100b94fd6 _pthread_start + 331
7 libSystem.B.dylib
0x0000000100b94e89 thread_start + 13
Thread 17: Safari: SpinningProgressIndicator
0 libSystem.B.dylib
0x0000000100b5bd7a mach_msg_trap + 10
1 libSystem.B.dylib
0x0000000100b5c3ed mach_msg + 59
2 com.apple.CoreFoundation
0x00000001028e0902 __CFRunLoopRun + 1698
3 com.apple.CoreFoundation
0x00000001028dfd8f CFRunLoopRunSpecific + 575
4 com.apple.Foundation
0x0000000102b72b74 -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 270
5 com.apple.Foundation
0x0000000102b72a53 -[NSRunLoop(NSRunLoop) run] + 77
6 com.apple.Safari.framework
0x000000010025acd9 -[Heartbeat _startHeartbeatRunLoop] + 244
7 com.apple.Foundation
0x0000000102b38114 __NSThread__main__ + 1429
8 libSystem.B.dylib
0x0000000100b94fd6 _pthread_start + 331
9 libSystem.B.dylib
0x0000000100b94e89 thread_start + 13
Thread 2 crashed with X86 Thread State (64-bit):
rax: 0x0000000000001fff rbx: 0x000000010a326000 rcx: 0x000000010a426ba8 rdx: 0x00000000ffffffff
rdi: 0x000000010a2aa950 rsi: 0x000000010a71add0 rbp: 0x000000010a71acd0 rsp: 0x000000010a71ac90
r8: 0x000000010a2aa900 r9: 0x0000000000000000 r10: 0x0000000000000000 r11: 0x0000000101494940
r12: 0x0000000000000001 r13: 0x000000010a2aa8f8 r14: 0x000000010a2aa800 r15: 0x000000011c9fc000
rip: 0x00000001088701dd rfl: 0x0000000000010206 cr2: 0x0000000000000018
Binary Images:
0x100000000 -
0x100000fff com.apple.Safari 5.1.4 (6534.54.16) <C9CC3C2D-02C2-8E49-9A1B-5DDADFBDA8C2> /Applications/Safari.app/Contents/MacOS/Safari
0x100004000 -
0x100834fff com.apple.Safari.framework 6534 (6534.54.16) <40AD15A9-30F8-4161-9F97-E2A181DA1667> /System/Library/PrivateFrameworks/Safari.framework/Versions/A/Safari
0x100b5b000 -
0x100d1cfef libSystem.B.dylib 125.2.11 (compatibility 1.0.0) <9AB4F1D1-89DC-0E8A-DC8E-A4FE4D69DB69> /usr/lib/libSystem.B.dylib
0x100dae000 -
0x100de4ff7 com.apple.framework.Apple80211 6.2.5 (625.6) <B67C7A65-E4FB-4419-3F31-4482E17EF203> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
0x100df8000 -
0x100df8ff7 com.apple.Carbon 150 (152) <23704665-E9F4-6B43-1115-2E69F161FC45> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x100dfb000 -
0x100dfbff7 com.apple.Cocoa 6.6 (???) <68B0BE46-6E24-C96F-B341-054CF9E8F3B6> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x100dfe000 -
0x100e09fff com.apple.corelocation 12.3 (12.3) <A6CFB410-2333-8BE3-658B-75A93C90A9CC> /System/Library/Frameworks/CoreLocation.framework/Versions/A/CoreLocation
0x100e16000 -
0x100e21fff com.apple.CrashReporterSupport 10.6.7 (258) <A2CBB18C-BD1C-8650-9091-7687E780E689> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
0x100e2f000 -
0x100e8ffe7 com.apple.framework.IOKit 2.0 (???) <4F071EF0-8260-01E9-C641-830E582FA416> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x100eb3000 -
0x1011d6fef com.apple.JavaScriptCore 6534.54 (6534.54.15) <7F723DD3-7FEB-AFA7-C0DA-F2BFEA5D2B55> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x101264000 -
0x101422fff libicucore.A.dylib 40.0.0 (compatibility 1.0.0) <4274FC73-A257-3A56-4293-5968F3428854> /usr/lib/libicucore.A.dylib
0x101491000 -
0x10154afff libsqlite3.dylib 9.6.0 (compatibility 9.0.0) <2C5ED312-E646-9ADE-73A9-6199A2A43150> /usr/lib/libsqlite3.dylib
0x10155a000 -
0x10159dfef libtidy.A.dylib ??? (???) <2F4273D3-418B-668C-F488-7E659D3A8C23> /usr/lib/libtidy.A.dylib
0x1015ae000 -
0x1015bdfff libxar.1.dylib ??? (???) <CBAF862A-3C77-6446-56C2-9C4461631AAF> /usr/lib/libxar.1.dylib
0x1015c5000 -
0x1015d4fef com.apple.opengl 1.6.14 (1.6.14) <ECAE2D12-5BE3-46E7-6EE5-563B80B32A3E> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x1015dd000 -
0x1016e1ff7 com.apple.PubSub 1.0.5 (65.28) <94FBE6EB-6554-1E5B-DE22-D027222AD6B8> /System/Library/Frameworks/PubSub.framework/Versions/A/PubSub
0x101750000 -
0x101aedfe7 com.apple.QuartzCore 1.6.3 (227.37) <16DFF6CD-EA58-CE62-A1D7-5F6CE3D066DD> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x101c1b000 -
0x101ea5fe7 com.apple.security 6.1.2 (55002) <FD0B5AD4-74DB-7ED8-90D3-6EC56FFA8557> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x101f9d000 -
0x102029fef SecurityFoundation ??? (???) <3F1F2727-C508-3630-E2C1-38361841FCE4> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x10206d000 -
0x1020b6ff7 com.apple.securityinterface 4.0.1 (40418) <77FDB498-B502-050C-6AF4-1DAB17F64B6F> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
0x1020e8000 -
0x1020f9fff SyndicationUI ??? (???) <2345AF3F-75EB-79A7-9665-A154F6943B59> /System/Library/PrivateFrameworks/SyndicationUI.framework/Versions/A/Syndicatio nUI
0x102108000 -
0x102149fff com.apple.SystemConfiguration 1.10.8 (1.10.2) <78D48D27-A9C4-62CA-2803-D0BBED82855A> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x10216d000 -
0x10230efe7 com.apple.WebKit 6534.54 (6534.54.16) <AC3809A5-646C-374F-D65E-AF0ED10B52D6> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x1023f8000 -
0x1025b2ff7 com.apple.WebKit2 6534.54 (6534.54.16) <B4F33C73-2AD2-B0A9-39DD-35A6BE479AAF> /System/Library/PrivateFrameworks/WebKit2.framework/Versions/A/WebKit2
0x1026e9000 -
0x102766fef libstdc++.6.dylib 7.9.0 (compatibility 7.0.0) <35ECA411-2C08-FD7D-11B1-1B7A04921A5C> /usr/lib/libstdc++.6.dylib
0x1027c7000 -
0x10287dff7 libobjc.A.dylib 227.0.0 (compatibility 1.0.0) <03140531-3B2D-1EBA-DA7F-E12CC8F63969> /usr/lib/libobjc.A.dylib
0x102891000 -
0x102891ff7 com.apple.CoreServices 44 (44) <DC7400FB-851E-7B8A-5BF6-6F50094302FB> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x102894000 -
0x102a0bfe7 com.apple.CoreFoundation 6.6.6 (550.44) <BB4E5158-E47A-39D3-2561-96CB49FA82D4> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x102b24000 -
0x102b24ff7 com.apple.ApplicationServices 38 (38) <10A0B9E9-4988-03D4-FC56-DDE231A02C63> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x102b27000 -
0x102da9fff com.apple.Foundation 6.6.8 (751.63) <E10E4DB4-9D5E-54A8-3FB6-2A82426066E4> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x102f21000 -
0x10391bff7 com.apple.AppKit 6.6.8 (1038.36) <4CFBE04C-8FB3-B0EA-8DDB-7E7D10E9D251> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x103f13000 -
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0x1205b1fef com.apple.shortcut 1.1 (1.1) <A99C9D8E-290B-B1E4-FEA5-CC5F2FB9C18D> /System/Library/PrivateFrameworks/Shortcut.framework/Versions/A/Shortcut
0x120700000 -
0x1208e2fef libType1Scaler.dylib ??? (???) <7892C4D7-3E5E-D7DA-AA4E-8D4ACED143D9> /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framewo rk/Resources/libType1Scaler.dylib
0x7fff5fc00000 -
0x7fff5fc3be0f dyld 132.1 (???) <29DECB19-0193-2575-D838-CF743F0400B2> /usr/lib/dyld
0x7fffffe00000 -
0x7fffffe01fff libSystem.B.dylib ??? (???) <9AB4F1D1-89DC-0E8A-DC8E-A4FE4D69DB69> /usr/lib/libSystem.B.dylibHi ...
Thread 2 Crashed: WebCore: IconDatabase
Go to ~/Library/Safari
Move the WebpageIcons.db file from the Safari folder to the Trash.
Try Safari.
~ (Tilde) character represents the Home folder -
I run v. 10.6.7 Mac OS X on my iMac. Java is v. 10.6, Update 4. My Adobe reader is v. 9.4.3. Clicking on random e-mails in my inbox causes Firefox to completely close. I get a window that says "Firefox quit unexpectedly". When I click on "Reopen" I get a window that says "Well, this is embarrassing. Firefox is having trouble recovering your windows and tabs. This is usually caused by a recently opened web page. There are no 'Crash ID(s), because my desktop goes back to the homepage because Firefox completely closes. Does anyone have instructions on how to correct this?
Hi their firefox has updated to 4.0 [http://www.mozilla.com/en-US/firefox/features/ 4.0 Features] Please can you try the following for me
[[Firefox crashes]] -
Can you help? Thank you for all you do.
Kimberly
I get this message and then firefox crashes all while I am in google calendar accessing the tasks menu in google calendar through my gmail account
A script on this page may be busy, or it may have stopped responding. You can stop the script now, or you can continue to see if the script will complete.
Script: resource://firefox-at-gingersoftware-dot-com/api-utils/lib/loader.js -> resource://firefox-at-gingersoftware-dot-com/api-utils/lib/sandbox.js -> resource://firefox-at-gingersoftware-dot-com/api-utils/lib/content/content-proxy.js:776If you have submitted crash reports then please post the IDs of one or more crash reports that have this format:
*bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx
You can find the IDs of the submitted crash reports on the <i>about:crashes</i> page.
*You can open the <b>about:crashes</b> page via the location bar, like you open a website.
See:
*http://kb.mozillazine.org/Mozilla_Crash_Reporter
*https://support.mozilla.org/kb/Mozilla+Crash+Reporter
If you can't open Firefox then see:
*http://kb.mozillazine.org/Mozilla_Crash_Reporter#Location_of_crash_reports
*http://kb.mozillazine.org/Mozilla_Crash_Reporter#Viewing_crash_reports
*https://developer.mozilla.org/en/How_to_get_a_stacktrace_for_a_bug_report
See also:
*http://kb.mozillazine.org/Firefox_crashes
*https://support.mozilla.org/kb/Firefox+crashes
Start Firefox in <u>[[Safe Mode|Safe Mode]]</u> to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
*Do not click the Reset button on the Safe mode start window or otherwise make changes.
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
Try to set the network.http.spdy prefs to false on the <b>about:config</b> page.
*network.http.spdy.enabled
*network.http.spdy.enabled.v2
*network.http.spdy.enabled.v3
*http://kb.mozillazine.org/about:config -
Firefox losses the ablitity to load pages everyday without a system reboot
It seems that since the last upgrade to firefox 4 that on almost a daily basis i have to reboot my computer to get firefox to work again. I will be loading pages during the day and at some point i get "Server not found
Firefox can't find the server at apps.facebook.com.
Check the address for typing errors such as
ww.example.com instead of
www.example.com
If you are unable to load any pages, check your computer's network connection.
If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web."
I usually run with multiple screem and all do the same. At first i tried to close and reopen but that doesn't seem to do anything. It isn't the internet connection because i have than opened IE and load the web pages that i couldn't load before with firefox than i tried again with IE open and still the same message. The only way to get it to work is to do a restart on the machine and than it works again for 12- 24 hrs before i have to reboot again.https://support.mozilla.com/en-US/kb/Firefox%20hangs <br />See '''hang-at-exit'''
-
Firefox crashes every time I load it.
I have uninstalled and done a fresh install, I have created a new profile, deleting the old one, it won't open in Safe Mode, I have checked the crash report and don't hacve Backdoor.Ulrbot.C. Any ideas please?
Create a new profile as a test to check if your current profile is causing the problems.
See "Basic Troubleshooting: Make a new profile":
* https://support.mozilla.com/kb/Basic+Troubleshooting#w_8-make-a-new-profile
There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.
If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.
See:
* http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox
See:
* http://kb.mozillazine.org/Firefox_crashes
* https://support.mozilla.com/kb/Firefox+crashes
If you have submitted Breakpad crash reports then post the IDs of one or more Breakpad crash reports (bp-xxxxxxxx-xxxxxxxxx-xxxx-xxxxxxxxxxxx). You can find the IDs of the submitted crash reports on the about:crashes page. You can open the about:crashes page via the location bar, like you open a website.
See:
* http://kb.mozillazine.org/Breakpad (Mozilla Crash Reporter)
* https://support.mozilla.com/kb/Mozilla+Crash+Reporter
* https://developer.mozilla.org/en/How_to_get_a_stacktrace_for_a_bug_report -
Firefox takes too long to load pages. How do I fix this?
Hi guys, I use a laptop, windows 7 home premium intel core i5 cpu and ever since I upgraded to the latest firefox 7 loading pages has been hell. Especially when I open more than one tab. I recently uninstalled it along with bookmarks, cookies etc and reinstalled it but the same thing happens, I don't even have any plugins. Please help anyone. Regards...Grant
I also have this problem where I used to be able to shrink a 2 page doc to a single page. Since upgrade to FF4 it no longer works - but you can choose say 60% and it will work. All used to work fine in FF3
-
The statement "problem loading page" is preceded by a Google symbol
You can find the connection settings in Tools > Options > Advanced : Network : Connection
If you do not need to use a proxy to connect to internet then select "No Proxy"
See "Firefox connection settings":
* [[Firefox cannot load websites but other programs can]] -
hey guys appreciate the help.. firefox is running real slow lately.. like loading pages takes a good 2 minutes compared to i.e or safari loading in under 2 seconds
i dont have many addons, just an extended status bar and thats pretty much it
what can i do other then just reinstalling ??'''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode]''' {web link}
While you are in safe mode;
Type '''about:preferences'''<Enter> in the address bar
Select '''Advanced > General.'''
Look for and turn off '''Use Hardware Acceleration'''.
Poke around safe web sites. Are there any problems?
Then restart. -
Firefox crashes everytime I try to open a new tab
Since today, Firefox crashes every time without fail if I open a new tab (either using keyboard shortcut or the new tab button). This more or less makes firefox unusable. I tried to reinstall but didnt work. I also attempted to disable all addons. I'm not sure if I have to uninstall a plugin?
Note:
Opening an link from another page does not result in a crash.
Submitted Crash Reports:
bp-a826bfb5-8411-410c-bab8-030eb2150409
10-Apr-15 12:39 AM
bp-60161b52-3695-4ff3-b69a-a50812150409
10-Apr-15 12:26 AM
bp-4d25c083-ad31-4f28-b863-6865c2150409
10-Apr-15 12:26 AM
bp-49d482c0-bcd6-4baa-8e11-892132150409
10-Apr-15 12:20 AM
bp-acc35158-f66e-4b94-9314-ca61b2150409
10-Apr-15 12:07 AM
bp-a87bed29-55fc-4a80-a94b-315de2150409
10-Apr-15 12:05 AMThanks for the reply.
As instructed,
1. Attempted starting in safe mode. It still crashes.
2. Attempting reinstalling as instructed. It still crashes. -
Problem loading page in new Tab
When I click to new tab button I get a 'problem loading page' notice. Instead of showing me my most recent visited pages ect. the screen says that 'the address isn't valid'. How can I get back my list of thumbnails?
Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
You can also try to reset the preferences on the Safe mode start window. -
Firefox crashes for no reason when there is a tab open for MSN.
I use MSN as the first tab on my browser. I can open the browser and work on multiple tabs. But when I leave the browser open for several hours, it's started to crash. I've checked each of my tabs and the only time it crashes is when there is a tab for MSN open. In fact, I closed all the tabs except MSN and the browser crashed.
Hello,
'''Try Firefox Safe Mode''' to see if the problem goes away. [[Troubleshoot Firefox issues using Safe Mode|Firefox Safe Mode]] is a troubleshooting mode that turns off some settings and disables most add-ons (extensions and themes).
''(If you're using an added theme, switch to the Default theme.)''
If Firefox is open, you can restart in Firefox Safe Mode from the Help menu by clicking on the '''Restart with Add-ons Disabled...''' menu item:<br>
[[Image:FirefoxSafeMode|width=520]]<br><br>
If Firefox is not running, you can start Firefox in Safe Mode as follows:
* On Windows: Hold the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
* On Mac: Hold the '''option''' key while starting Firefox.
* On Linux: Quit Firefox, go to your Terminal and run ''firefox -safe-mode'' <br>(you may need to specify the Firefox installation path e.g. /usr/lib/firefox)
''Once you get the pop-up, just select "'Start in Safe Mode"''
[[Image:Safe Mode Fx 15 - Win]]
'''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one. Please follow the [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]] article to find the cause.
''To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
When you figure out what's causing your issues, please let us know. It might help others with the same problem.
Thank you. -
Using Firefox 22, Ghostery auto-updated. It said there was a conflict with the Beef Taco add-on; when I went to disable the add-on, nothing worked properly. Now FF crashes constantly, won't allow me to use tabs properly, and the add-on manager won't finish opening to allow me to make changes to add-ons. How can I remove Ghostery without the manager? (Even this form isn't functioning properly to allow me to add information, sorry.)
Hello,
The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: ''This will cause you to lose any Extensions, Open websites, and some Preferences.''
To Reset Firefox do the following:
#Go to Firefox > Help > Troubleshooting Information.
#Click the "Reset Firefox" button.
#Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
#Firefox will open with all factory defaults applied.
Further information can be found in the [[Reset Firefox – easily fix most problems]] article.
Did this fix your problems? Please report back to us!
Thank you. -
Firefox crashes (hangs, requires me to force close, and then doesn't actually clear the history) when i clear recent history if multiple tabs are open, i do this so i only lose the history and can maintain the tabs i want for the next session.
I have always done this in Versions 3 without an issue, since moving to Version 4 it happens semi regularly. the more tabs i have open the higher the likelyhood of an error
is anyone else experiencing this?
Windows 7 pro sp1
firefox 4
addons: no script, adblock, pterodactl, imagezoom, reddit reveal, java, tinyeye, better privacy.This happens to me too. OS winXP home.
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