Firefox crashes randomly on numerous webpages

Starting around the beginning of August my Firefox browser has been constantly crashing. It was around the same time that Firefox 6 came out, but it was also the same time that I upgraded my video card and memory. Microsoft Security Essentials was also constantly crashing starting around the same time, though not nearly as often as Firefox. I reinstalled Windows 7 because of the crashes, and the programs are still crashing. I also removed the new hardware and the issues still occurred. However, I did install nearly the same programs after reinstalling Windows, so I don't know what may be causing it. These are the only two programs that crash, that is why I don't believe it is a hardware issue.
Firefox crashes when I click on something, a link usually, however it will also crash in the middle of the night when I have it left open. It is not any particular page. Sometimes it will run for hours before crashing, other times it will crash several times in a row.
I have tried Firefox Safe Mode with all add-on's disabled and it still crashed repeatedly. The crash ID's included are from today.
Chrome works just fine for me, not a single crash, I'm pretty close to switching over, even though I like Firefox so much better. Please help me not do this!
Thank you,
See below for a full list of crashes since my reinstall:
bp-6e9733d6-c8ca-4555-ad11-1feb72111005 10/5/20119:29 PMbp-f6bae950-3cf8-4f20-b5f0-f42b22111005 10/5/20119:27 PMbp-14d24dbd-3f5e-4b21-aa3c-555c82111005 10/5/20119:00 PMbp-2b719763-26e9-401c-945c-04acc2111005 10/5/20118:07 PMbp-8685d888-a2ac-47d0-8760-fc77a2111004 10/4/20117:53 PMbp-14d792ec-cda5-45df-b364-30efa2111004 10/4/20116:08 PMbp-e1bbd8a8-9e88-4124-89a3-7ba562111004 10/4/20116:02 PM bp-9ad182be-0136-4bf9-9e6c-f9de4211100210/2/20112:51 PMbp-73842d29-3237-4d3c-904d-3a501211100210/2/20112:27 PMbp-57559168-5b89-4b5b-8fe0-ce3c6211100210/2/20111:34 PMbp-4ed06672-7a0c-426e-b7f0-ccb56211100210/2/20111:20 PMbp-9a93b2de-5d07-45fb-aea6-76407211100210/2/20111:20 PMbp-16af83e3-36dc-41ba-9e38-8826c211100210/2/20111:19 PMbp-b35c3d1b-1003-4e29-b99b-b746c211100210/2/20111:17 PMbp-3de66651-cad1-4e98-9f89-8d239211100210/2/20112:17 AMbp-f18447fa-bb86-47c0-b62c-cf938211100110/2/20111:51 AMbp-2811f27e-11cb-4910-a8cd-392cc211100110/1/20114:56 PMbp-8d887c66-bd3e-476a-9d92-a97ce211100110/1/20111:56 PMbp-3fb7143e-5095-4cf6-9a2a-9188d211100110/1/20111:00 PMbp-cdd11526-5bc3-4ccb-886d-080cd21109309/30/20115:27 PMbp-4d8b819b-076e-4388-9ec1-3e07a21109299/29/201111:38 PMbp-189d71f2-4c74-4053-9fb9-42c8121109299/29/201111:05 AMbp-f1d7070b-b073-4a00-b95e-73b5221109289/28/201110:40 AMbp-8bb3d66a-cd91-4de8-a573-33b7d21109279/28/201112:02 AMbp-5c2ff114-7516-4f91-9754-8f30121109279/27/20118:32 PMddb3eb9e-8920-46d1-8fe8-974f1e966b779/27/20118:02 PMbp-93aad801-279a-4bfa-b815-26cf021109279/27/20117:04 PM36dd7f46-e406-4134-83d1-7bd1b9b55a219/27/20115:22 PMbp-ea256753-ed8b-4b0b-a930-b201221109259/25/201112:52 PMbp-13ab1bfe-e052-43b9-afc4-8e28e21109249/24/20112:05 PM32ad734a-b3e5-43d9-bf82-b5e99e1104f29/24/20111:32 PM87f3a15b-8143-40aa-bce7-449711c771009/24/20111:32 PMbp-dfffa6d9-34bc-413f-a3e2-7560421109249/24/20111:29 PMbp-dd0397aa-0c49-4bcd-a85b-9969621109239/23/20115:18 PMbp-8c6f17e5-04ee-458d-94b2-41f8221109239/23/20115:18 PMbp-c021f272-8ddb-4eb2-98c2-50bf921109219/21/201110:35 PMbp-66fee7ab-3368-48b1-b981-e286821109209/20/20119:14 AMbp-b689bc37-528c-4a29-82ba-d57e121109199/19/20112:16 PMbp-2be4431e-9001-4bdc-8365-008f021109189/18/201110:30 AMbp-6dac825b-754c-4819-a444-faee421109179/17/201111:51 AMbp-c631023b-a466-49f9-b002-7d66021109159/15/20111:35 PMbp-30ca1aec-8def-451d-82c9-063f521109149/15/201112:25 AM9f910ff7-6442-4d52-aa48-017973ce5dd39/13/20112:42 AMbp-69365d6d-2664-44e4-9748-5062b21109129/12/201111:59 PMbp-4a9596f9-d5ca-497c-a0e8-57ae321109129/12/201112:00 PM

Hmm...it's hard for me to surf without the Addons, since they are security/privacy Addons like NoScript.
Anyway, the problem still persists:
bp-df765339-d9ee-4a13-96bf-55ddb2140505 2014-05-05 13:45
bp-12117770-5f94-4619-81ff-8b48f2140504 2014-05-04 23:40
bp-0c07d014-c3a7-4992-8a35-fb7ac2140504 2014-05-04 16:12
bp-04e2156f-d3b6-4efc-8339-e073e2140501 2014-05-01 23:44
Maybe anyone is experiencing the same issues with a similiar Addon Configuration?
Adblock Plus
BetterPrivacy
DownloadHelper
Firebug
FoxyProxy Standard
HTTPS-Everywhere
NoScript
Troubleshooter
User Agent Switcher

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Hi,
You can try to [http://kb2.adobe.com/cps/141/tn_14157.html uninstall] and install Flash again. If the problem persists you can also temporarily '''Disable''' Flash in '''Tools''' ('''Alt''' + '''T''') > '''Add-ons''' > '''Plugins''' and try the [https://www.youtube.com/html5 HTML5 videos] wherever possible. Most of the videos without embedded ads have HTML5 equivalents. You can also try to open the problematic sites in [https://addons.mozilla.org/en-US/firefox/addon/ie-tab-plus/ IE Tab +] or [https://addons.mozilla.org/en-US/firefox/addon/ie-tab/ IE Tab] inside Firefox.

Firefox crashes randomly even with all extensions disabled and new profile, but not in safe mode

Starting from about 2 weeks ago, Firefox has been crashing. The crashes is seemingly random, but normally happens when many pages/tabs are open. Also, all observed crashes happened in middle of some user operations. If I just leave it open(and loaded), it would never crash even after a long time.
Also, the crashes would still happen even after ALL extensions are disabled manually. However it doesn't seem to happen in Safe Mode.
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Firefox crashing when printing large webpage Windows 7

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Does Firefox still crash in a new profile?
Create a new profile as a test to check if your current profile is causing the problems.
See "Creating a profile":
*https://support.mozilla.org/kb/profile-manager-create-and-remove-firefox-profiles
*http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues
If the new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.
*http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox
See also:
*http://kb.mozillazine.org/Firefox_crashes
*https://support.mozilla.org/kb/Firefox+crashes

Firefox crashing randomly how can I fix this?

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<pre><nowiki>bp-d9c96be6-c65b-415d-915d-324fd2140423 4/23/2014 1:55 AM
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bp-9eb8b6d1-2271-41e2-99d5-7f96a2140423 4/23/2014 1:23 AM
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bp-9bcaef57-92f4-4fa9-8998-66ba22140423 4/23/2014 1:23 AM
</nowiki></pre>

===Comments by a forum Moderator===
'''Please do not downgrade to unsuported insecure versions of Firefox'''
Not updating Firefox is usually considered bad practice.
* Please see the article [[Install an older version of Firefox]] That includes the links you need for old versions.
* And glance at https://www.mozilla.org/security/known-vulnerabilities/firefox.html
Once a new Released out and security fixes are made and publicised bad guys take advantage of the exploits and that puts your '''System and Personal Data at an increased risk. ''' Those with strong reasons for using an insecure version and understanding the risks may take appropriate steps to mitigate the risk. Possibly using a Virtual Machine, maybe having a well rehearsed bare metal restore procedure.
Perhaps if you say why you do not wish to upgrade we may be able to suggest a suitable way forward with an upgrade and some sort of workaround.
Or are you talking as an administrator of a network of Computers, in which case a special Release of Firefox may be more appropriate.
If the problem relates to Firefox 29 these articles may help
* [[Learn more about the design of the new Firefox]]
* [[What happened to the Add-on Bar?]]
* [[How to make the new Firefox look like the old Firefox]]
It may also be worth noting that Fx29 now respects the setting to not upgrade until you agree. Firefox 28 upgraded regardless of the setting if you used the ''about'' dialogue to check the version.
Actually, I believe the problem is 29.0.1 since the crashes have only been going on for a few days. I've reverted to 29.0.
In addition, the update facility does not work as advertised. "Check for updates but let me choose whether to install them" installs them without asking. I have had to turn updates off to save myself from further inconvenience.
Reply by John99
The updates problem was solved by a fix in Firefox 29. Firefox 28 will update if you Check the Version using about firefox, Firefox will not update without your permission in those circumstances.

Firefox crashes constantly regardless of webpage

firefox is crashing constantly

I have to join the chorus. Firefox completely hoses at least twice a day, usually in the middle of work that ends up being lost. FRUSTRATING!!!!!
The only way to resolve the problem is to end the process in Task Manager, which shows unbelievable suction of memory resources. Talk about the Big Gig Mozilla in the room. Back to IE.

Firefox crashed and after numerous downloads it sort of limps along but it's nothing like it was.

I was downloading a file using Download Helper and Firefox suddenly crashed. When I tried to get it to run again I got a message saying it could not connect. Restarting the computer and running a virus scan did nothing. I am using Mac OS 10.5.8 and never had a problem with any version of Firefox until now. I have the distinct feeling that the browser had a built in extinction date or something and I just happened to be on when it hit. I would like to keep using Firefox, but I'm not sure that will happen unless someone has some ideas about what went wrong and how to restore things.

If you get a message that Firefox can't access the profile folder then try to trash the current profiles.ini file to force Firefox to create a new default profile.
*http://kb.mozillazine.org/profiles.ini_file
*http://kb.mozillazine.org/Profile_Manager
*https://support.mozilla.org/kb/Managing+profiles
Firefox 16 versions work on an Intel Mac with the OS X 10.5 operating system, but that is the last Firefox version that will work with this OS. 
Firefox 17 require OS X 10.6 or later, so if you want to continue using Firefox beyond Firefox 16 then you need to update your OS. 
You can see the Firefox 17 system requirements here:
*http://www.mozilla.org/en-US/firefox/17.0/system-requirements/
*http://blog.mozilla.org/futurereleases/2012/10/04/we-bid-you-adieu-spotted-cat/
Firefox 16.0.2 release:
*http://ftp.mozilla.org/pub/mozilla.org/firefox/releases/16.0.2/mac/

Firefox crashes randomly and wont open at all on other users?

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It worked fine for like 2 years!

Create a new profile as a test to check if your current profile is causing the problems. See Basic Troubleshooting: Make a new profile
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If that new profile works then you can transfer some files from the old profile to that new profile (be careful not to copy corrupted files)
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See also http://kb.mozillazine.org/Firefox_crashes

Crashes randomly (Could not find answer on the internet)

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Crash: https://crash-stats.mozilla.com/report/index/e611711a-8455-4f2b-9bf7-0769f2130916

Hello,
If you have already done some research on the internet I assume you have seen and tried some of the fixes here:
[[Firefox crashes - Troubleshoot, prevent and get help fixing crashes]]
Could you try starting Firefox in Safe Mode and testing whether you get the same crash. Use the instructions below:
[[Troubleshoot Firefox issues using Safe Mode]]
If you do not get the same issue in safe mode then follow the instructions to troubleshoot and identify the add-on or setting that is causing the problem.
If you still get the same issue in Safe Mode then I suggest trying a Firefox Reset. This will return Firefox to its default settings and solves most issues. Your personal information (history, bookmarks etc) will be saved but you will need to reinstall your add-ons.
[[Reset Firefox – easily fix most problems]]
I hope that helps. Let me know if not.

Flash Builder 4.5 with Firefox - crashes and no performance data. How to fix?

I am an experienced Flex developer, but new to the Flash Builder 4.5 Profiler. I'm using Firefox 5.0 and Shockwave Flash 10.2.153.1. Windows XP.
I have several problems:
1) in the profile view during a run, the buttons are dimmed and therefore I cannot "Capture Performance Profile".
2) almost every time I run, the Flash Player in Firefox crashes (And now worse, using that same profile, Firefox crashes randomly, but quickly on ANY web pages. I smell a re-install of Firefox coming.)
3) there is the option to configure for the Standalone Flash Player and a browser. How do I say WHICH one to use for a given profile run?
If I configure the browser to be IE, Firefox runs anyway.
Any ideas? Suggestions? Thanks for the time.
Message was edited by: ozDiGennaro

I have solved the crash by reinstalling the latest Flash Player.
The configuration issue is not as important.
The solution was simple. In the "Profile" view, select the "[Running]" instance. This enables the important buttons, like "Capture".
This causes a "Performance Profile" line to appear, linked to the running instance. Double click to view the info.
Thanks for listening.
Oz

Firefox crashes repeatedly after 10-20 minutes of use, even in safe mode

All crash reports from today:
bp-65577349-f39a-4c17-a1cf-195672111108 11/8/20117:31 PM
bp-2d770484-e45a-4a93-8f9b-0f5ed2111108 11/8/20116:24 PM
bp-e9a12c73-f438-4bfb-a422-42cd22111108 11/8/20116:06 PM
edccfa45-8ab1-42f1-b0b5-e2b08b036438 11/8/20115:44 PM
bp-bd95b0ef-1800-46e8-90ba-9f43f2111108 11/8/20115:42 PM
bp-fef183c0-93b7-4d94-befa-1ea962111108 11/8/20115:37 PM
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Firefox crashes randomly with no apparent provocation. I don't really know what other information I can provide that isn't included in the crash reports - there is literally zero rhyme or reason for it to continually crash from a user perspective

Create a new profile as a test to check if your current profile is causing the problems.
See "Basic Troubleshooting: Make a new profile":
* https://support.mozilla.com/kb/Basic+Troubleshooting#w_8-make-a-new-profile
There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.
If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.
See:
* http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox
See:
* http://kb.mozillazine.org/Firefox_crashes
* https://support.mozilla.com/kb/Firefox+crashes
If you have submitted Breakpad crash reports then post the IDs of one or more Breakpad crash reports (bp-xxxxxxxx-xxxxxxxxx-xxxx-xxxxxxxxxxxx). You can find the IDs of the submitted crash reports on the about:crashes page. You can open the about:crashes page via the location bar, like you open a website.
See:
* http://kb.mozillazine.org/Breakpad (Mozilla Crash Reporter)
* https://support.mozilla.com/kb/Mozilla+Crash+Reporter
* https://developer.mozilla.org/en/How_to_get_a_stacktrace_for_a_bug_report

Firefox crashes when i try to print a webpage using a 510 lexmark printerwhen i

each time i try to print a webpage firefox crashes . i am using a lexmark printer. if i need to print a webpage i have to install internet explorer

https://support.mozilla.com/en-US/kb/Firefox%20crashes#w_getting-help-with-your-crash
Type '''about:crashes''' in the URL bar and hit Enter. 
Click the hyperlinks to bring up the Crash Report pages and copy'n'paste the URL of each of those reports into the message box here. We'll see if we can help you figure out what is causing those crashes to happen.

Firefox 6.02 crashes randomly

Firefox 6.02 crashes or just disappears/closes randomly all the time after it is open for a while. It crashes randomly at any website. Firefox also never generates any crash reports after it crashes or disappears even though I have the option to generate crash reports turned on which is very frustrating. I performed virus and spyware scanning on my pc and never had any issues found. I also checked to see if I had the latest plugins and add-on's. I had this same random crashing problem with the 6.0 and 6.01 versions also.

Malware does evolve, as do the countermeasures, it is worth trying more than one site/product to scan your machine, and considering asking questions on one of the specialist forums. Always of course try to scan with up-to-date software.
The link I posted earlier mentioning breakpad may help you determine whether Firefox did actually crash, and whether or not a crash report was submitted, the list of links in ''about:crashes'' are prefixed ''bp-'' if a crash report was submitted, and if you click the links Firefox will attempt to submit them. Your OS should also attempt to log crashes.
Are you still ok if you use Firefox in safe mode with all plugins disabled, if so that tends to indicate problems are caused by hardware acceleration or some plugin or other software extension to Firefox.
I know it is of no help to you to say Firefox including Firefox 6 works ok on my XP, but that does help to confirm the problem may not be an intrinsic problem in Firefox. Also although there are quite a few reports of hangs and crashes that is always likely to happen when there is a userbase of 100s of millions. Firefox is highly customisable, that is often seen as an advantage, but the downside is there are all sorts of possible combinations of additional factors needing to be taken into account when troubleshooting, and the reason for suggesting
* update all plugins and extensions
* update firefox itself
* try in safe mode
* disable or uninstall all plugins
* consider trying a beta, aurora, or even nightly channel to see if any recent changes to Firefox have resolved issues.
* See also [[is my firefox problem a result of malware]]

Firefox 14 crashes randomly

Crash Report:
https://crash-stats.mozilla.com/report/index/bp-a97ab4a4-13be-4041-af12-12da02120711
Firefox 14 keeps crashing on random sites, even on the Firefox help pages:
http://support.mozilla.org/en-US/kb/firefox-crashes-troubleshoot-prevent-and-get-help
Tried in safe mode with add-ons turned off and still crashes. Updated flash player and adobe reader and all add-ons up to date too.
Any have any idea why this is happening?
Thanks in advance for any help given.

From the reports I can now access, it appears FlashPlayer is involved in at least some of your crashes. I suggest
# as an initial troubleshooting step you create a new profile by using the Reset feature
# ensure FlashPlayer is not enabled
# try browsing and if you get any crashes please again paste a couple of the CrashIDs/Links into your next message.
If your problems are solved when FlashPlayer is put out of use my suggestion for a temporary workaround, until developers come up with a more permanent fix is to uninstall Flash 11.3 using the Adobe uninstaller,and reinstall the secure but older Flash 10.3 or the less secure Flash 11.2 by '''following the detailed instructions from'''
* '''[[flash 11.3 crashes]]'''
* NOTE
** the information is subject to revision and change, revisit the link for any updates
** the Adobe unintaller may uninstall more than is expected,you may need to check Windows & IE may need further installs after this.
For forum cross referencing purposes
* Report for CrashID [https://crash-stats.mozilla.com/report/index/a97ab4a4-13be-4041-af12-12da02120711 a97ab4a4-13be-4041-af12-12da02120711]
** Crash Signature: hang | mozilla::plugins::PPluginModuleParent::CallNP_Shutdown(short*)
** Related Bugs 690802 646151
** Plugin Report: [https://crash-stats.mozilla.com/report/index/bfb4bafd-2714-47f3-a258-7c0a22120711 bfb4bafd-2714-47f3-a258-7c0a22120711]
*** Related Bugs 763896 677119
*** (Of interest is Bug 763896 - [adbe 3216155] '''Flash hang''' in F_1152915508 )

Firefox crashing repeatedly, usually when opening a webpage

For a few weeks now I've had problems with Firefox crashing on me. I did have version 6, I believe, but I downgraded to version 3 in the hopes that it would be more stable. I am still having the problem in 3 (I did try going back to 6 briefly, but the crashing happened again almost immediately). I've tried troubleshooting it myself, but I just don't know what is causing the crashes. I've updated all of my plugins. For me, the crashes happen most when I am going to a new webpage, either in the same or in a new tab. It seems that midway through the page loading, it triggers the crash. This happens in a diverse range of webpages, from Twitter to a Wordpress blog to the main page of Google. It usually will crash a few times in a row (I try to restore the session) and then stabilize again, but then will crash again a few hours later. The only thing to have changed recently that may be causing it is some firewall settings on my computer (I'm using Firefox on a work computer). If you could help me, I would really appreciate it.

Try to set the Flash plug to click-to-play by setting the permissions for Flash to "Ask To Activate" in "Firefox/Tools > Add-ons > Plugins".
That way you can activate the Flash plugin when you need it via the Lego block icon on the location bar.
You can check for problems with current Shockwave Flash plugin versions and try this:
*check for updates for your graphics drive drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration
*disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)
*disable hardware acceleration in the Flash plugin
See also:
*http://kb.mozillazine.org/Flash#Troubleshooting

Firefox crashes randomly on numerous webpages

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