Firefox crashes - repeatedly, over and over. Occurs anytime ADOBE FLASH is on the PC and called upon.

Report ID Date Submitted
bp-d87380a7-23cb-4365-a1d2-bc4b62150415 4/15/2015 5:29 PM

bp-22524e72-1972-440a-adb0-4b2fc2150415 4/15/2015 2:20 PM

Here's crash reports from April 15, 2015. YES I've tried all posted suggestions attempting to remedy.

bp-25ac918f-34c0-4d0c-bd83-d2e9e2150417 4/15/2015 12:16 PM

Crashes or other problems with certain multimedia content in Firefox (such as YouTube videos and Flash animations or games) can often be resolved by performing the steps in these Knowledge Base articles:
* [[Flash Plugin - Keep it up to date and troubleshoot problems]]
* [[Adobe Flash plugin has crashed - Prevent it from happening again]]

Please tell us if this helped!

Similar Messages

Firefox crashes whenever on a page that needs Adobe Flash. If I uninstall then reinstall Flash, it works until I restart my computer, then it happens again

Running latest version of both Firefox (19.0.2) and Adobe Flash (11.6.602.171) as of the date of this post.
I'm using Windows 7.
This problem has been going on for a few months (maybe even a year). I can't remember the last time this didn't happen.
This problem doesn't occur with Google Chrome, and it is getting very irritating.

I am having the same problem. I use Ubuntu 12.04 and use Flash version 11.2 r202. Since Ubuntu went canonical with 19.02. Firefox has been crashing endlessly. I uninstalled and installed a strip down version only with Flash. It still crashes.
Do anyone have a solution? I disable all acceleration and there is no other plugin running?

Firefox crashes repeatedly when I bid on Ebay

1) Firefox crashes repeatedly every time I make a Bid on Ebay
2) Each time it crashes there is a crash report generated to Mozilla
3) Mozilla takes forever to load up as compared to Microsoft Explorer

Create a new profile as a test to check if your current profile is causing the problems.
See "Basic Troubleshooting: Make a new profile":
* https://support.mozilla.org/kb/Basic+Troubleshooting#w_8-make-a-new-profile
There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.
If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.
See:
* http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox
See:
* http://kb.mozillazine.org/Firefox_crashes
* https://support.mozilla.org/kb/Firefox+crashes
* https://support.mozilla.org/en-US/kb/latest-firefox-issues
If you have submitted Breakpad crash reports then post the IDs of one or more Breakpad crash reports (bp-xxxxxxxx-xxxxxxxxx-xxxx-xxxxxxxxxxxx). You can find the IDs of the submitted crash reports on the about:crashes page. You can open the about:crashes page via the location bar, like you open a website.
See:
* http://kb.mozillazine.org/Breakpad (Mozilla Crash Reporter)
* https://support.mozilla.org/kb/Mozilla+Crash+Reporter
* https://developer.mozilla.org/en/How_to_get_a_stacktrace_for_a_bug_report

My Firefox crashes repeatedly saying "plug in" has crashed msg

Firefox crashes repeatedly. I have updated all my plug ins. Updated Firefox. Reinstalled Firefox. Ran my McAffee. Didn't work. I am including some of my most recent crash reports. Thanks.
Crash ID: bp-f73084f5-ab22-477f-9f06-157252150128
Crash ID: bp-db1d84ab-299e-4da6-9a9a-17ee92150128
Crash ID: bp-df667f2e-a0b6-4061-b6ce-3bb082150128
Crash ID: bp-38195ef6-63da-40c9-9796-2ab092150127
Crash ID: bp-08f42a3e-6259-4b4c-a51b-422622150127
These are from Jan 27 and 26. Nor are these all my crashes; I get angry and don't always send them. Any suggestions would be helpful as I make my living as a free lance writer and I can't write much with the laptop down. I am using an ancient Satellite A-135 if that makes any difference. TA Conti.

Alright, well what I recommend doing is a fresh install of Firefox.
'''Note:''' You might want to print these steps or view them in another browser.
#Download the latest Desktop version of Firefox from [https://www.mozilla.org mozilla.org] (or choose the download for your operating system and language from [https://www.mozilla.org/firefox/all/ this page]) and save the setup file to your computer.
#After the download finishes, close all Firefox windows (or open the Firefox menu [[Image:New Fx Menu]] and click the close button [[Image:Close 29]]).
#Delete the Firefox installation folder, which is located in one of these locations, by default:
#*'''Windows:'''
#**C:\Program Files\Mozilla Firefox
#**C:\Program Files (x86)\Mozilla Firefox
#*'''Mac:''' Delete Firefox from the Applications folder.
#*'''Linux:''' If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see [[Installing Firefox on Linux]]. If you downloaded and installed the binary package from the [http://www.mozilla.org/firefox#desktop Firefox download page], simply remove the folder ''firefox'' in your home directory.
#Now, go ahead and reinstall Firefox:
##Double-click the downloaded installation file and go through the steps of the installation wizard.
##Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.
More information about reinstalling Firefox can be found [[Troubleshoot and diagnose Firefox problems#w_5-reinstall-firefox|here]].
WARNING: Do not use a third party uninstaller as part of this process. Doing so could permanently delete your [[Profiles|Firefox profile]] data, including but not limited to, extensions, cache, cookies, bookmarks, personal settings and saved passwords. These cannot be easily recovered unless they have been backed up to an external device! See [[Back up and restore information in Firefox profiles]]. 
Please report back to say if this helped you!
Thank you.

Firefox crashes repeatedly. please helpe

Firefox crashes repeatedly
Crash ID: bp-0d558271-ea4d-42ca-b561-528c02131003

'''Try Firefox Safe Mode''' to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.
''(If you're not using it, switch to the Default theme.)''
* On Windows you can open Firefox 4.0+ in Safe Mode by holding the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
* On Mac you can open Firefox 4.0+ in Safe Mode by holding the '''option''' key while starting Firefox.
* On Linux you can open Firefox 4.0+ in Safe Mode by quitting Firefox and then going to your Terminal and running: firefox -safe-mode (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)
* Or open the Help menu and click on the '''Restart with Add-ons Disabled...''' menu item while Firefox is running.
[[Image:FirefoxSafeMode|width=520]]
''Once you get the pop-up, just select "'Start in Safe Mode"''
[[Image:Safe Mode Fx 15 - Win]]
'''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one. Please follow the [[Troubleshooting extensions and themes]] article for that.
''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
Please report back soon.

Firefox crashes repeatedly

i am running windows server 2003 standard edition service pack 2, with the latest firefox 35.0.1
from approximately 2 weeks before, the older firefox versions wre crashing too. so i updated to the latest version
but the abrupt crashes did not stop.
i tried many things,but the issue is the same.
please send me a fix/patch or guidelines as to how to stop firefox from crashing, it is causing great loss to me.
should i switch finally to chrome,then.
i am at [email address removed]
thanks a lot
''Email address removed by moderator. Please do not post sensitive information, and follow [[Forum rules and guidelines]].''

Hello paragch, we're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.
#Enter ''about:crashes'' in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
#Copy the '''5''' most recent Report IDs that start with '''bp-''' and then go back to your forum question and paste those IDs into the "Post a Reply" box.
''' Note:''' If a recent Report ID does not start with '''bp-''' click on it to submit the report.
(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)
;[[Image:aboutcrashesFx29|width=500]]
Thank you for your help!
More information and further troubleshooting steps can be found in the [[Firefox crashes - Troubleshoot, prevent and get help fixing crashes]] article.

Firefox crashed last week and I've lost all my bookmarks, I've tried to recover them to no avail. Can you please help me? Many thanks

Firefox crashed last week and I've lost all my bookmarks, I've tried to recover them to no avail. Can you please help me? Many thanks

You can check for problems with the places.sqlite database file in the Firefox profile folder.
*http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox
*https://support.mozilla.org/kb/Bookmarks+not+saved#w_fix-the-bookmarks-file
*Places Maintenance: https://addons.mozilla.org/firefox/addon/places-maintenance/
See also:
*http://kb.mozillazine.org/Lost_bookmarks
*http://kb.mozillazine.org/Backing_up_and_restoring_bookmarks_-_Firefox
*https://support.mozilla.org/kb/Lost+Bookmarks

When I have more than one tab open, if I click on a picture to view, when the window opens to view the photo, firefox crashes. I also notice while looking at a web page, the pinned tabs to the left of the bar are constantly reloading for some reason.

When I have more than one tab open, if I click on a picture to view/enlarge, say eBay, and I click on the items photo to enlarge it, when the window opens to view the photo, Firefox crashes. I also notice while looking at a web page, the pinned tabs to the left of the bar are constantly reloading for some reason, The green circle starts going round and round for no reason even though the tab is not being viewed. Both problems seem to have started after the last software update.

See:
* http://kb.mozillazine.org/Firefox_crashes
* https://support.mozilla.org/kb/Firefox+crashes

How do I close Mozilla Firefox in order to instal an update of Adobe Flash Player?

I installed FF very recently at the recommendation of Blue Mountain.com as I was unable to send their e-cards with messages. Now I'm trying to update Adobe Flash Player and cannot do so because of the message 'close Moxilla Firefox to continue'. I've tried but have not been successful. Can you please help me? Thank you.

To close Firefox, in the menus select "File > Exit", you can start Firefox by using the same shortcut that you used to open Firefox originally.
I would ignore the instructions from Adobe. Adobe uses its own download manager but it is not required. All you need to do to install Adobe Flash is download the Adobe Flash manual installer and run it. For details on doing that see the Adobe troubleshooting article - http://kb2.adobe.com/cps/191/tn_19166.html#main_ManualInstaller

SSHR reskin AKA 'How to Use Adobe Flash to Transform the Look and Feel...

There was a presentation at the OHUG 2011 Conference titled 'How to Use Adobe Flash to Transform the Look and Feel of Oracle HR Self Service'. It presented a method of 're-skinning' SSHR to present a different UI to the user.
Looking for anyone out there that has attempted to apply this to their Oracle HRSS pages. I know this company has developed (is developing?) a product based on this approach. I want to see if anyone has done it on their own and would be willing to share some details.
Follow-up question. Has anyone availed themselves of the bespoke UI Development based on this approach from Applaud Solutions (as mentioned on their website), and care to comment on your experience?

Any update on this please? Even we are looking for some pointers in this area.

I tried playing a you tube video, but received a message prompt to download the latest version of Adobe Flash Player. The link to Adobe stated that there are issues with MAC OS X 10.7 and Flash Player 10.3. The new version did not download. Any Suggestion

I tried playing a you tube video, but received a message prompt to download the latest version of Adobe Flash Player. The link to Adobe stated that there are issues with MAC OS X 10.7 and Flash Player 10.3. The new version did not download. Any Suggestion

Hi Seattle
From Adobe site only!
flashplayer11_b1_install_mac_071311.dmg
Works fine.
Cheers Tomi

Hi, I need to install Adobe Flash Player because the version I have installed in my Mac Os is old, but I can´t because I need to write my email and my password and I don´t remember my password, so what can I do?

Hi, I need to install Adobe Flash Player because the version I have installed in my Mac Os is old, but I can´t do it because I need to write my email and my password and I don´t remember my password, so what can I do? Thank you

The email and password will be the ones for your computer's security, not something for any Adobe product. You might need to consult Mac customer support if you are unable to determine the required information.

Firefox crashes repeteadly, over and over, new problem, never had issues before, no new software or plugins installed

If someone can tell me how to show you my crash report, I can do that, and next time it crashes Ill try and copy and paste it or something. Anyway all my plugins and themes and extensions and what not have all been on here for a while, i've never had problems like this before, and they are all up to date, as is firefox. I'm using 3.6 on windows 7 Ultimate, 64 bit. Any additional details can be provided.

Submitted Crash
Reports Report ID Date Submitted
<pre><nowiki>cac07fa3-6237-4a64-a590-b6037507b05b 1/20/2011 2:52 PM
bef554e4-5121-4318-ba0b-cacbfdf4c6b2 1/19/2011 9:18 PM
decb49be-6beb-4b45-8377-381a7975163c 1/19/2011 7:30 PM
2fbe477b-7623-4a54-addb-6a5cefd7bf5e 1/19/2011 6:50 PM
bp-7811426b-a90a-4d71-9587-dabfe2110118 1/18/2011 10:01 AM
56406238-6d7b-4a11-81c8-701bde3fa38d 1/18/2011 9:26 AM
97395dcf-5ef1-42f3-8fcd-bf5eba8f6b62 1/17/2011 8:04 PM
0f049901-7c49-4600-8817-fafa750fed92 1/17/2011 7:20 PM
4fbf213d-e34f-49e1-aeb2-c36ae7922dea 1/17/2011 1:41 PM
6d25d3c3-dff0-4640-b2cc-e86af9a64b32 1/17/2011 11:24 AM
ead69c21-a7b7-4a0c-b7a1-7a5e12f50bf8 1/17/2011 9:32 AM
3ab52f95-7ef9-4a22-bcd6-fe0e9f9d0c58 1/16/2011 3:07 PM
a2b2293b-35b7-4fee-bf22-f1a54d315418 1/16/2011 2:27 PM
bp-8df25bfb-f2cc-4833-a153-b28502100519 5/19/2010 3:05 PM
bp-5576ae94-01db-40c1-8241-4e9462100506 5/6/2010 5:42 PM</nowiki></pre>

Mozilla Firefox crashes repeatedly in ubuntu 12.04 desktop version now what to do to solve this problem?

Mozilla Firefox 20.0 crashes repeatedly
I had tried by disabling cookies, addones uninstall & reinstall firefox completely
after that problem still exists.
at anytime it crashes. & we have to restart Firefox.

* It could be helpful if there is a diagnostic program/add-on which control all
installed add-ons.
* It could even be helpful If I can type/write more as 1500 characters in a
message, because I have to tell my story (Mozilla problems) and I want to
place the output of the 'terminal' (Sessionstore) in the same message.
* It even shall be helpful if there is a list (like in the early days of the Windows-
browser), where I can find the description and/or the solution of the Firefox- errors. My terminal give me p.e. this output : (firefox:10353): Gtk-CRITICAL
**: IA__gtk_clipboard_set_with_data: assertion `targets != NULL' failed;
Firefox: 10353 says me nothing, so..... there are errors enough, but the
crashes don't come from the browser. I have taken all steps, my last is to
re-install FF24 about:blank, vdpau.... e.s.o
* If I place a message here I can only put a picture-file, not a text or Gedit-file.

Firefox crashing repeatedly out of the blue, please help

Yesterday my FF started crashing repeatedly after cleaning my flash cache. It now is crashing on any site I visit, whether there is flash on there or not. My IE8 is also having to recover webpages but not as often as FF. I have well over 30 crashes since yesterday, I will list some of them here:
XPCJSStackFrame::ToString(char**)
nsCycleCollector::MarkRoots(GCGraphBuilder&)
JSCompiler::~JSCompiler()
js_GetGCThingTraceKind
TraceRecorder::import(TreeInfo*, nanojit::LIns*, unsigned int, unsigned int, unsigned int, JSTraceType_*)
These are just some of the signatures reported for my crashes, hopefully someone can help soon. I have never had a problem with FF until yesterday, hopefully this is an easy fix, and I am unsure why my IE8 is also crashing, but not as bad as FF.
== Crash ID(s) ==
4176a75f-3f45-4717-9bcf-a3adb2100515,96a4eee0-bf77-430e-bdbb-be8762100515,00e32faf-be95-44c4-ba06-af17c2100515,29d405ba-edb8-44a1-ba08-c0bc42100515,

same thing but it crashes only when i go to certain websites[like yahoo,cant check mail :(]

Firefox crashes - repeatedly, over and over. Occurs anytime ADOBE FLASH is on the PC and called upon.

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