Firefox crashes repeatedly

i am running windows server 2003 standard edition service pack 2, with the latest firefox 35.0.1
from approximately 2 weeks before, the older firefox versions wre crashing too. so i updated to the latest version
but the abrupt crashes did not stop.
i tried many things,but the issue is the same.
please send me a fix/patch or guidelines as to how to stop firefox from crashing, it is causing great loss to me.
should i switch finally to chrome,then.
i am at [email address removed]
thanks a lot
''Email address removed by moderator. Please do not post sensitive information, and follow [[Forum rules and guidelines]].''

Hello paragch, we're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.
#Enter ''about:crashes'' in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
#Copy the '''5''' most recent Report IDs that start with '''bp-''' and then go back to your forum question and paste those IDs into the "Post a Reply" box.
''' Note:''' If a recent Report ID does not start with '''bp-''' click on it to submit the report.
(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)
;[[Image:aboutcrashesFx29|width=500]]
Thank you for your help!
More information and further troubleshooting steps can be found in the [[Firefox crashes - Troubleshoot, prevent and get help fixing crashes]] article.

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Create a new profile as a test to check if your current profile is causing the problems.
See "Basic Troubleshooting: Make a new profile":
* https://support.mozilla.org/kb/Basic+Troubleshooting#w_8-make-a-new-profile
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* https://support.mozilla.org/kb/Firefox+crashes
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Firefox crashes repeatedly. I have updated all my plug ins. Updated Firefox. Reinstalled Firefox. Ran my McAffee. Didn't work. I am including some of my most recent crash reports. Thanks.
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Alright, well what I recommend doing is a fresh install of Firefox.
'''Note:''' You might want to print these steps or view them in another browser.
#Download the latest Desktop version of Firefox from [https://www.mozilla.org mozilla.org] (or choose the download for your operating system and language from [https://www.mozilla.org/firefox/all/ this page]) and save the setup file to your computer.
#After the download finishes, close all Firefox windows (or open the Firefox menu [[Image:New Fx Menu]] and click the close button [[Image:Close 29]]).
#Delete the Firefox installation folder, which is located in one of these locations, by default:
#*'''Windows:'''
#**C:\Program Files\Mozilla Firefox
#**C:\Program Files (x86)\Mozilla Firefox
#*'''Mac:''' Delete Firefox from the Applications folder.
#*'''Linux:''' If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see [[Installing Firefox on Linux]]. If you downloaded and installed the binary package from the [http://www.mozilla.org/firefox#desktop Firefox download page], simply remove the folder ''firefox'' in your home directory.
#Now, go ahead and reinstall Firefox:
##Double-click the downloaded installation file and go through the steps of the installation wizard.
##Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.
More information about reinstalling Firefox can be found [[Troubleshoot and diagnose Firefox problems#w_5-reinstall-firefox|here]].
WARNING: Do not use a third party uninstaller as part of this process. Doing so could permanently delete your [[Profiles|Firefox profile]] data, including but not limited to, extensions, cache, cookies, bookmarks, personal settings and saved passwords. These cannot be easily recovered unless they have been backed up to an external device! See [[Back up and restore information in Firefox profiles]]. 
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Thank you.

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'''Try Firefox Safe Mode''' to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.
''(If you're not using it, switch to the Default theme.)''
* On Windows you can open Firefox 4.0+ in Safe Mode by holding the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
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[[Image:FirefoxSafeMode|width=520]]
''Once you get the pop-up, just select "'Start in Safe Mode"''
[[Image:Safe Mode Fx 15 - Win]]
'''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one. Please follow the [[Troubleshooting extensions and themes]] article for that.
''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
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Create a new profile as a test to check if your current profile is causing the problems.
See "Basic Troubleshooting: Make a new profile":
* https://support.mozilla.org/kb/Basic+Troubleshooting#w_8-make-a-new-profile
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== Crash ID(s) ==
4176a75f-3f45-4717-9bcf-a3adb2100515,96a4eee0-bf77-430e-bdbb-be8762100515,00e32faf-be95-44c4-ba06-af17c2100515,29d405ba-edb8-44a1-ba08-c0bc42100515,

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bp-65577349-f39a-4c17-a1cf-195672111108 11/8/20117:31 PM
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bp-bd95b0ef-1800-46e8-90ba-9f43f2111108 11/8/20115:42 PM
bp-fef183c0-93b7-4d94-befa-1ea962111108 11/8/20115:37 PM
bp-53f2f646-2a50-4e96-8413-899742111108 11/8/20114:52 PM
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bp-a6ea0d04-e490-49cd-b776-469292111108 11/8/20114:44 PM
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Create a new profile as a test to check if your current profile is causing the problems.
See "Basic Troubleshooting: Make a new profile":
* https://support.mozilla.com/kb/Basic+Troubleshooting#w_8-make-a-new-profile
There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.
If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.
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* http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox
See:
* http://kb.mozillazine.org/Firefox_crashes
* https://support.mozilla.com/kb/Firefox+crashes
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* http://kb.mozillazine.org/Breakpad (Mozilla Crash Reporter)
* https://support.mozilla.com/kb/Mozilla+Crash+Reporter
* https://developer.mozilla.org/en/How_to_get_a_stacktrace_for_a_bug_report

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Report ID Date Submitted
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bp-22524e72-1972-440a-adb0-4b2fc2150415 4/15/2015 2:20 PM

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bp-25ac918f-34c0-4d0c-bd83-d2e9e2150417 4/15/2015 12:16 PM

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* [[Adobe Flash plugin has crashed - Prevent it from happening again]]

Please tell us if this helped!

Why, after a Microsoft update (about removing malicious software) does Fire fox crash repeatedly.

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I have been using Firefox 5 on the Mac OS X Lion developer preview for a few days now, and Firefox crashes over and over again.
If I have more than 2 tabs open, Firefox can't last more than 20 minutes without crashing. I have submitted multiple crash reports.

Hi John99,
Thanks for TRYING to help, but you're not really helping by telling us to try a version of Firefox that is 2 down from the current (and SHOULD be stable). This support board is supposed to help the developers to fix the bug and release a NEWER (not 3.6.X) version of the browser.
I am also running Lion GM with Firefox 5 and I do have the same problem as reported initially. Apple fixed/broke something in Lion that caused this problem. Mozilla needs to figure out what that is and fix their software.
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Yesterday, Firefox installed an update & now it keeps crashing repeatedly.

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Report ID Date Submitted
bp-0c6e9e1d-9a19-4763-a74c-38a9c2130222 2/22/20139:40 AM
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bp-78e4c2cf-d394-406b-8977-06e9d2130222 2/22/20139:17 AM
bp-9034eaf2-d0bc-4e96-bf12-d70e62130222 2/22/20139:17 AM
bp-cac64416-6b06-4b3a-bac9-8a6a62130222 2/22/20139:09 AM
bp-df5eddb2-bd09-48eb-a93e-3b34c2130222 2/22/20139:07 AM
bp-f683b2fc-a42c-4e76-8034-39e312130222 2/22/20139:06 AM
bp-fff02ab0-64eb-46d5-a555-dc7dc2130222 2/21/201310:30 PM
bp-75b087b9-1279-4a90-8ba3-b78142130222 2/21/20139:21 PM

Firefox is crashing repeatedly upon opening. There are a 3 different signature reasons, but this is the most common: Signature: memmove | nsCacheMetaData::SetElement(char const*, char const*)

This started yesterday afternoon, where Firefox crashes immediately upon opening. I do have a lot of tabs that open upon start (this is done with the "Morning Coffee" add-on), but this has never been a problem before. This morning, I had 5 separate crashes, all in a row:
Signature: memmove | nsCacheMetaData::SetElement(char const*, char const*)
Signature: PR_EnterMonitor
Signature: _PR_MD_PR_POLL
Signature: memmove | nsCacheMetaData::SetElement(char const*, char const*)
Signature: memmove | nsCacheMetaData::SetElement(char const*, char const*)
However, I WAS able to open up Firefox and get it to run without crashing when I did so with no tabs automatically opening.
Can someone help?
Thanks !!!!

You can post the ID of the crash report instead of the full crash report.
*bp-daecec88-b15e-474b-8ebc-4af9b2141118
This is an out-of-memory crash where all available memory is used up.
You can try to disable hardware acceleration in Firefox.
*Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"
You need to close and restart Firefox after toggling this setting.
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
*https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration
Do a malware check with several malware scanning programs on the Windows computer.
Please scan with all programs because each program detects different malware.
All these programs have free versions.
Make sure that you update each program to get the latest version of their databases before doing a scan.
*Malwarebytes' Anti-Malware: http://www.malwarebytes.org/mbam.php
*AdwCleaner: http://www.bleepingcomputer.com/download/adwcleaner/ http://www.softpedia.com/get/Antivirus/Removal-Tools/AdwCleaner.shtml
*SuperAntispyware: http://www.superantispyware.com/
*Microsoft Safety Scanner: http://www.microsoft.com/security/scanner/en-us/default.aspx
*Windows Defender: http://windows.microsoft.com/en-us/windows/using-defender
*Spybot Search & Destroy: http://www.safer-networking.org/en/index.html
*Kasperky Free Security Scan: http://www.kaspersky.com/security-scan
You can also do a check for a rootkit infection with TDSSKiller.
*Anti-rootkit utility TDSSKiller: http://support.kaspersky.com/5350?el=88446
See also:
*"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked
*https://support.mozilla.org/kb/troubleshoot-firefox-issues-caused-malware

Firefox crashes repeatedly

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