Firefox crashes several times a day even in safe mode

Every every day I get a few crashes with Firefox. The scenario is always the same. Attached screenshot. I keep switching Shockwave Flash v11.2.202.451 and the Cisco OpenH264 codec to “never activate” but on restart from the crash they are found to have reactivated. I tried safe mode, and refreshed, with no improvement. I think it is related to video uplaying, youtube etc, but can't pin it down.
My OS is Ubuntu 14.04, Firefox 36.0.1 for Ubuntu.

As for it being out of date, I am sure that while there is a version 16 for Windows, the last version that works for FF on Linux is mine.
Funnily enough i haven't had a single crash today, maybe due to todays Ubuntu update.

Similar Messages

I'm running Mozilla firefox 32.0.3 a laptop with Windows 7 Professi 64 bit. Firefox crashes several times a day, please help.

I'm running Mozilla firefox 32.0.3 (most updated version) on a laptop with Windows 7 Professional 64 bit. Since downloading, Firefox crashes after an hour, does the same in safe mode. I already reset my browser to the default settings but that did not solve the issue. What can be causing the problem? Here is crash reports for the last 3 days (however, not all are there...crashes several times each day)
bp-c79927d8-e6f0-4c56-b7c0-b7d3e2141010
15 minutes ago
bp-4d0435ee-865e-426a-85ea-f86b52141009
9 hours ago
bp-3b7dc3ca-1c8f-4a7e-a27d-041c72141009
11 hours ago
bp-0026a2e2-c9de-41da-9e40-ee6892141009
20 hours ago
bp-dc4c2807-593b-4e2e-acbf-40ad52141008
2 days ago
bp-dbd50b18-91b0-451e-964c-0b6742141007
3 days ago
bp-4e06e5b8-c48b-48d7-93d8-da8bd2141007
3 days ago

Thank you for your quick response Philipp.
I have used this extension with previous versions of Firefox and had no issues. Why is this a problem on the latest version? Do you know of another "TimeLineRemove" extension that will work with this version of Firefox? Will reverting to an earlier version of Firefox solve this issue allowing me to continue using "TimeLineRemove"?

Hello, my firefox crashes several times a day.

My firefox is crashing several tiema a day.
It's continuos two weeks or more.
I deleted all addons. It didn't help.
I reinstall firefox. It didn't help.
I disabled the "Use hardware acceleration when available", but it didn't help.
It's mostly happens when i login or exit from somewhere, and also when i save some data using Forms.
What to do next?
Last crash reports:
bp-3e09ae39-2cc6-47e0-a83b-2fa5e2140703.txt -
Crash ID: bp-3e09ae39-2cc6-47e0-a83b-2fa5e2140703
bp-6ca26817-1305-4cb8-93e0-3bd0e2140703.txt -
Crash ID: bp-6ca26817-1305-4cb8-93e0-3bd0e2140703
bp-563ba805-8d7a-4cad-8cab-626c12140703.txt -
Crash ID: bp-563ba805-8d7a-4cad-8cab-626c12140703
bp-e53497d1-0509-459f-90d6-87fbb2140703.txt -
Crash ID: bp-e53497d1-0509-459f-90d6-87fbb2140703
bp-c8b9822f-5eaa-4084-928a-22f7a2140703.txt -
Crash ID: bp-c8b9822f-5eaa-4084-928a-22f7a2140703

The Program that contains the MPK.dll file was installed by me direct from their site. I did it to monitor the activities of my daughter who is a teenager. And this program and its file MPK.dll NEVER interfered with versions earlier than FF 30.

Firefox crashes several times a day

Firefox keeps crashing 6-8 times a day. It's getting incredibly ridiculous.
here are several crash ID's
bp-20b6a4d0-d5ae-4e43-9fb9-47f482140325
6c8a0232-1b0b-48bd-983b-93c3df8ac97a
bp-5d10d744-3653-473c-8756-80c522140317
bp-b7181137-d851-4e3f-bd89-7006f2140315
5c9b2a18-7c5e-45cd-83f7-a0e08cd3536d
3b6cf471-f407-4aa8-9a6e-9b9e332e4f17
0e3036ec-d1fe-4997-af4a-6dbc9f6a0e9f
698a259d-8daf-4bd6-9c64-e3a39d450491

Oh, if the crash IDs do not start with bp- on the about:crashes page, then the forum doesn't make them clickable. You might need to click through them first to ensure they were submitted.
I noticed in your plugins 3 different Flash players:
* Shockwave Flash 12.0 r0
* Shockwave Flash 11.5 r502
* Shockwave Flash 11.1 r102
If you can see all of these on the Add-ons page, please disable the two older ones. Either:
* Ctrl+Shift+a
* orange Firefox button (or Tools menu) > Add-ons
In the left column, click Plugins. Look for "Shockwave Flash" and change "Always Activate" to "Never Activate" for the older ones.
If Firefox doesn't display them there, you may need to manually remove them. On 64-bit Windows 7, they normally live here:
C:\Windows\SysWOW64\Macromed\Flash
The plugins used by Firefox have this name pattern
NPSWF32_(version number).dll

Firefox crashes several times a day. I have not found a pattern yet. It crashes randomly, I suppose.

Firefox crashes. I think Facebook is always running. I've tried in safe mode and with all plug-ins disabled but it keeps crashing randomly. Some days no crashes at all. Some days three crashes in one minute.

'''Try the Firefox Safe Mode''' to see how it works there. The Safe Mode is a troubleshooting mode, which disables most add-ons.''
''(If you're not using it, switch to the Default theme.)''
* You can open the Firefox 4.0+ Safe Mode by holding the '''Shift''' key when you use the Firefox desktop or Start menu shortcut.
* Or use the Help menu item and click on the '''Restart with Add-ons Disabled...''' menu item while Firefox is running.
''Don't select anything right now, just use "'Start in Safe Mode"''
''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before using the Firefox shortcut (without the Shift key) to open it again.''
'''''If it is good in the Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one.
Please follow the [[Troubleshooting extensions and themes]] article for that.
''When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.''

Firefox crashes several times per day. Here is my latest crash signature: ID: 1ec4cd46-b98c-441e-af45-c025a2110608

Firefox crashes constantly. Below is the latest crash ID. Please help me resolve this.

That crash report doesn't have any data it, so I can't see what is going wrong.
*https://crash-stats.mozilla.com/report/index/1ec4cd46-b98c-441e-af45-c025a2110608
Do you have other crash reports that do have data?

Firefox crashes several times a day. My last error report ID was: a8684f66-c5c7-4c33-9902-37a302110613

Any help would be appreciated. Thank.

Thanks! Here's a list of crash reports. (Firefox never crashed for me for years prior to this, so I'm not sure what's changed). Also, I don't know if it's related, but I've been having trouble opening PDFs in Firefox too, or even activating links from emails in general. Any help/advice you could give would be greatly appreciated. I'd like to keep using Firefox, but if it keeps crashing I'm probably going to have to move to another browser. Thanks again.
<pre><nowiki>bp-0454c89b-36c9-42cc-b321-52ee621106146/14/20112:03 PM
bp-0df8bac4-6c45-4e72-a44a-b7f6c21106146/14/201111:48 AM
bp-a4900da7-ea19-4fbc-9141-22da121106136/13/201111:31 PM
bp-a8684f66-c5c7-4c33-9902-37a3021106136/13/20119:50 PM
bp-71853b15-7054-4087-8032-bbb9b21106136/13/20117:26 PM
bp-4070bb7d-ca37-482b-83d2-f800d21106136/13/20114:51 PM
bp-683d8aef-d2bc-477f-8bc6-b7d8021106136/13/20113:31 PM
bp-99b62b82-1f21-40f2-8bcc-f24bc21106136/13/20112:10 PM
bp-53dcd14b-28ba-43c8-928a-589b921106126/12/201110:26 PM
bp-f01538d1-a9d4-4981-9c56-cbe4421106126/12/20119:05 PM
bp-1b409aed-7cb1-4f5a-8547-3693e21106126/12/20117:45 PM
bp-0df99d17-59a1-41c4-9c17-f2e7d21106126/12/20113:38 PM
bp-b9ed72e3-7110-4b5f-af35-2462a21106126/12/201112:41 PM
bp-be4f964f-72bc-404c-a2f4-34dca21106116/11/20118:02 PM
bp-6e35bffb-5930-4b6c-bd9b-9005e21106116/11/20115:40 PM
bp-4feccfaf-0223-4ec4-b6a7-5d98521106116/11/20111:31 PM
bp-3c6f2353-9a18-45e6-b45b-e6c9521106116/11/201111:50 AM
bp-7badee91-d839-486d-93cd-b083821106106/10/20118:13 PM
bp-01ed1ac7-9387-421b-9984-9979921106106/10/20116:25 PM
bp-6f35f5d2-41f5-4206-95a6-9fc6b21106106/10/20113:03 PM
bp-ec49270a-9f09-48f3-a257-f370e21106106/10/201111:18 AM
bp-95959e55-5a9c-4a3c-bacc-c66f821106096/9/20116:11 PM
bp-c0657794-be2d-4044-b17e-cce8421106096/9/20115:30 PM
bp-03639961-251d-4234-9fa4-fe4f121106096/9/20113:36 PM
bp-7439de65-fdcd-41ce-b546-17b5821106096/9/20112:52 PM
bp-8b594f7b-810d-497a-a86d-f453221106096/9/20111:07 PM
bp-dddbd096-f7b3-431f-8f5e-a90e721106096/9/201112:08 PM
bp-baea9abc-e244-4055-8cbe-e4edf21106096/9/201111:24 AM
bp-0749b8e0-d1d1-4b0b-8e82-bdd0021106086/8/20117:39 PM
bp-f6cbb9db-f812-4132-a93b-cfcef21106086/8/20116:56 PM
bp-5ffd7cb7-b894-4244-bfeb-f24e921106086/8/20114:17 PM
bp-0f05f340-fa00-4dd8-a2d1-4d2fb21106086/8/20112:41 PM
bp-c0e0fe95-a887-4580-97e6-6b24d21106086/8/201111:49 AM
bp-6529a4e4-7bce-4153-b358-7a49f21106076/7/20114:17 PM
bp-1e656f90-b6e8-4932-8bba-aad9621106076/7/201110:24 AM
bp-0b6910cf-4b16-436b-b839-a038021106066/6/20112:49 PM
bp-7edb04e7-905e-4923-b2aa-b86a321106066/6/201110:42 AM
bp-81ebbb22-6dfe-496d-99c7-42cf621106036/3/20112:22 PM
bp-4bb5aae3-eb6f-47ea-b201-19cf421106026/2/20112:28 PM
bp-407d0f1d-2f92-47d5-bcc1-555ff21106026/2/20111:07 PM
bp-b6767c01-7756-4284-a144-0784c21106026/2/201111:42 AM
bp-e9fe5cc5-60d6-4a35-a3e1-8d8ad21106016/1/201112:38 PM
bp-5577adf8-9132-4d64-b479-dc10e21105315/31/20112:34 PM
bp-f180538c-f787-4cd9-8c7a-d9eeb21105245/24/201112:14 PM
bp-5e5209a8-977f-4188-8a45-c4d5e21105245/24/201110:54 AM
bp-1821af3b-bdda-4cf6-bd04-be5bf21105185/18/20115:10 PM
bp-e2b64002-64fa-48db-9a6d-12d9321105105/10/201112:46 PM</nowiki></pre>

Firefox crashes several times a day. I have tried all the suggested fixes and none work. What do you recommend? You can contact me @ email removed

Nothing I try works to fix it.

cor-el
Thank you for the prompt reply,
Here is the info you requested,
Report ID Submitted
bp-5423c94c-44e6-486c-bcf8-a33f22150425 12 minutes ago
bp-7bb1c4cc-12f2-4453-a3cf-4c9392150424 1 day ago
bp-64aeb181-dfd9-4e2c-b443-05c332150424 2 days ago
bp-a102e41f-640e-41b5-a6af-d34c42150423 2 days ago
bp-47bea6b3-4216-4fdc-aa65-4cd042150423 2 days ago
Regards
Maka

Firefox crashes multiple times per day

Hello all!
As of the last month or two, Firefox now crashes multiple times per day (even in Safe Mode). Firefox is fully updated, as are my Add-ons and Extensions.
Yesterday alone, it crashed 14 times (which is about average).
System Info:
Windows 7 Home Premium
Intel Core i7-3610QM CPU @ 2.30 GHz
8.00 GB RAM
64-bit OS
Troubleshooting details:
"application": {
"name": "Firefox",
"version": "30.0",
"userAgent": "Mozilla/5.0 (Windows NT 6.1; WOW64; rv:30.0) Gecko/20100101 Firefox/30.0",
"supportURL": "https://support.mozilla.org/1/firefox/30.0/WINNT/en-US/"
"crashes": {
"submitted": [
"id": "bp-56f4b9d3-7646-4804-b1f0-6b86a2140712",
"date": 1405205216202,
"pending": false
"id": "bp-252f490e-dbc4-4b6c-89bb-abc7a2140712",
"date": 1405205139899,
"pending": false
"id": "bp-728dabc3-d5ae-42cc-a7b3-5ef922140712",
"date": 1405204414387,
"pending": false
"id": "bp-f4cf2971-3a0d-4737-b3e4-81c2f2140712",
"date": 1405204325838,
"pending": false
"id": "bp-717ff5d6-7edf-49c7-956f-247e52140712",
"date": 1405204300027,
"pending": false
"id": "bp-e0f0c131-39c9-40e3-b6aa-45c312140712",
"date": 1405184955514,
"pending": false
"id": "bp-8f6e4e47-0363-48d2-a7ff-875b92140712",
"date": 1405184937698,
"pending": false
"id": "bp-9245429c-ccfc-41fa-9edd-79baa2140712",
"date": 1405184884426,
"pending": false
"id": "bp-5e91822b-8fc3-411c-bcf7-c753f2140712",
"date": 1405184798033,
"pending": false
"id": "bp-db406fb0-7045-41a5-b42c-522db2140712",
"date": 1405183704121,
"pending": false
"id": "bp-6c913909-d1ef-4773-9712-fa1b92140712",
"date": 1405183678385,
"pending": false
"id": "bp-65a30f3e-da4a-406b-9bfa-8cec72140712",
"date": 1405178435488,
"pending": false
"id": "bp-11fbb2a8-923f-4ab3-b577-6dbe32140712",
"date": 1405178411720,
"pending": false
"id": "bp-968183f6-086d-430a-a993-f1d892140712",
"date": 1405127322874,
"pending": false
"id": "bp-017688f8-afc7-4b90-8fa7-2be692140711",
"date": 1405040514173,
"pending": false
"id": "bp-342b9f6c-3ffd-489e-ae1c-b5ac62140711",
"date": 1405037808744,
"pending": false
"id": "bp-62c1ea5a-24da-421f-9983-9b09c2140711",
"date": 1405037772426,
"pending": false
"id": "bp-a7227128-b4dd-4cd5-997c-b9f132140711",
"date": 1405037229671,
"pending": false
"id": "bp-2d0b1114-0d86-4f2b-ba7d-20f902140711",
"date": 1405037207333,
"pending": false
"pending": 1
"modifiedPreferences": {
"accessibility.typeaheadfind.flashBar": 0,
"accessibility.browsewithcaret": true,
"browser.cache.disk.capacity": 358400,
"browser.cache.disk.smart_size.first_run": false,
"browser.cache.disk.smart_size.use_old_max": false,
"browser.cache.disk.smart_size_cached_value": 358400,
"browser.places.smartBookmarksVersion": 7,
"browser.sessionstore.upgradeBackup.latestBuildID": "20140605174243",
"browser.startup.homepage_override.mstone": "30.0",
"browser.startup.homepage": "https://www.bing.com/",
"browser.startup.homepage_override.buildID": "20140605174243",
"dom.mozApps.used": true,
"extensions.lastAppVersion": "30.0",
"font.internaluseonly.changed": false,
"gfx.direct3d.last_used_feature_level_idx": 0,
"network.cookie.prefsMigrated": true,
"network.cookie.cookieBehavior": 2,
"places.database.lastMaintenance": 1405257179,
"places.history.expiration.transient_current_max_pages": 104858,
"plugin.state.npitunes": 0,
"plugin.state.npesnsonar": 0,
"plugin.state.npesnlaunch": 0,
"plugin.importedState": true,
"plugin.state.npsitesafety": 0,
"plugin.state.npauthz": 0,
"plugin.disable_full_page_plugin_for_types": "application/pdf,application/vnd.adobe.xfdf,application/vnd.fdf,application/vnd.adobe.xdp+xml",
"plugin.state.npwlpg": 0,
"plugin.state.npffwloplugin": 0,
"plugin.state.npdeployjava": 0,
"plugin.state.np_wtapp": 0,
"privacy.cpd.offlineApps": true,
"privacy.cpd.sessions": false,
"privacy.donottrackheader.enabled": true,
"privacy.sanitize.migrateFx3Prefs": true,
"storage.vacuum.last.places.sqlite": 1405258871,
"storage.vacuum.last.index": 0
"graphics": {
"numTotalWindows": 2,
"numAcceleratedWindows": 2,
"windowLayerManagerType": "Direct3D 10",
"windowLayerManagerRemote": false,
"adapterDescription": "Intel(R) HD Graphics 4000",
"adapterVendorID": "0x8086",
"adapterDeviceID": "0x0166",
"adapterRAM": "Unknown",
"adapterDrivers": "igdumd64 igd10umd64 igd10umd64 igdumd32 igd10umd32 igd10umd32",
"driverVersion": "9.17.10.2843",
"driverDate": "8-21-2012",
"adapterDescription2": "NVIDIA GeForce GT 650M ",
"adapterVendorID2": "0x10de",
"adapterDeviceID2": "0x0fd1",
"adapterRAM2": "2048",
"adapterDrivers2": "nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um",
"driverVersion2": "9.18.13.3788",
"driverDate2": "5-19-2014",
"isGPU2Active": false,
"direct2DEnabled": true,
"directWriteEnabled": true,
"directWriteVersion": "6.2.9200.16571",
"clearTypeParameters": "Gamma: 2200 Pixel Structure: R ClearType Level: 100 Enhanced Contrast: 100 ",
"webglRenderer": "Google Inc. -- ANGLE (Intel(R) HD Graphics 4000 Direct3D9Ex vs_3_0 ps_3_0)",
"info": {
"AzureCanvasBackend": "direct2d",
"AzureSkiaAccelerated": 0,
"AzureFallbackCanvasBackend": "cairo",
"AzureContentBackend": "direct2d"
"javaScript": {
"incrementalGCEnabled": true
"accessibility": {
"isActive": false,
"forceDisabled": 0
"libraryVersions": {
"NSPR": {
"minVersion": "4.10.6",
"version": "4.10.6"
"NSS": {
"minVersion": "3.16 Basic ECC",
"version": "3.16 Basic ECC"
"NSSUTIL": {
"minVersion": "3.16",
"version": "3.16"
"NSSSSL": {
"minVersion": "3.16 Basic ECC",
"version": "3.16 Basic ECC"
"NSSSMIME": {
"minVersion": "3.16 Basic ECC",
"version": "3.16 Basic ECC"
"userJS": {
"exists": false
"extensions": [
"name": "Norton Toolbar",
"version": "2014.7.2.6",
"isActive": true,
"id": "{2D3F3651-74B9-4795-BDEC-6DA2F431CB62}"
"name": "Norton Vulnerability Protection",
"version": "12.2.0.5 - 1",
"isActive": true,
"id": "{BBDA0591-3099-440a-AA10-41764D9DB4DB}"
"name": "Troubleshooter",
"version": "1.1a",
"isActive": true,
"id": "[email protected]"
"name": "Windows Media Player Extension for Firefox",
"version": "1.1",
"isActive": true,
"id": "jid0-nRwp7VvCqZcSRTppwWz2npqGEKw@jetpack"
"name": "HTTPS-Everywhere",
"version": "3.5.3",
"isActive": false,
"id": "[email protected]"
}

Was discussed here - https://support.mozilla.org/en-US/forums/contributors/709022 - in Feb 2013. And Bug #738661 was filed in March of 2012, with the consensus being.
'''"In that case this is more likely a bug in Covenant Eyes than it is a bug in Firefox. If we have no hope of success through engaging with Covenant Eyes and can't blocklist the offending DLL from loading, can we at least get a support article posted instructing users how to work around this issue (ie. removing Covenant Eyes or switching to a different browser)?'''
'''Additionally, I don't see much point in keeping this bug in the NEW state if it's unreasonable to expect that we'll ever fix this."'''

My Firefox crashes multiple times a day and it will not update, as I get update reminders. What shall I do, use Safari???

My Firefox crashes several times a day. I get update notices and try to update but the updates never load. I have a new MacBook Pro with no other issues. I have even tried deleting my Firefox and downloading a new ap. This is not working. I have been using Firefox since its inception and prefer it to Safari, but I am about to give up.

If there are problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.
Download a new copy of the Firefox program and save the DMG file to the desktop
* Firefox 6.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Trash the current Firefox application to do a clean (re-)install
* Install the new version that you have downloaded
Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.
* http://kb.mozillazine.org/Profile_folder_-_Firefox

Firefox 12.0 crashes several times each day. Can't find problem. Help!

Firefox 12.0 crashes several times each day. I've looked through dozens of posts on the forum, tried the ideas, but no luck.
Here are some recent crash report IDs:
98b0ec7f-9e8a-4198-8059-3da5f3c186f2
5ef12ab8-1a93-4722-a914-c5eee9e0cb77
6702be47-9fc9-49d3-b57b-a265412610b7
4cc1898f-80d9-4e90-846e-b949abc7f291
a9ad2d72-8126-4b1e-b29f-8e3dda084e6d
fed0e3c2-4b98-419e-952d-b96ccefde784
ffadb8f1-e18b-4789-aa83-13e16c8cdf91
a2d65f95-815a-40ee-a7e5-1c8426c5147c
Any ideas?
Thanks!

Hi. I'm the OP... Thank you to cor-el and Mad Person...
Cor-el: I already saw the pages about Firefox crashes and already read through the forums; I definitely might have missed something, but I did read through all of it already and tried the solutions there before posting here...
Mad Person: About:Crashes just shows the submitted crash reports and report IDs I've listed above, with their date and time. That's it. The Report IDs are as I listed above.. none of them start with "bp-xxxx".... I disabled hardward acceleration as you recommended; I've tried it before, but firefox crashed again so I just turned it back on, but I've made lots of changes since, so who knows - I'll keep it permanently off now and see if it helps this time.
Otherwise, I'm still stuck. Even my Report IDs are weird, due to the throttling problem apparently!? Yikes! ;)

Firefox 17 crashes several times a day since installation. Can I get some help please?????

Since I installed Firefox 17 a couple of weeks ago (I was refusing to update for a long time, and now I see for a good reason!) - it has been crashing several times a day, every day. I can't do my work with my internet crashing on me every several minutes and so if this can't be stopped, I'm switching to internet explorer.
Is this a well known issue? how can I fix it quickly (without taking my whole PC apart) ?
any ideas?
thanks

I have also been having this problem, today I have had to sign into Google Chrome just so I can hopefully stay in the internet for more than 5 mins, so far I have sent out 15 crash reports and haven't even been online for 1 hour,
Here is just one of the crash reports
bp-01bb7-0d86-48cb-a309-2c9b12121216
I think the longest I was able to stay on Firefox this morning was 3 whole mins. Getting really frustrated about it all now.

Flash causes Firefox to crash several times a day

Flash causes Firefox to crash several times a day.
My cash report is below. Can you help or advise of where I can go for assistance?
Report ID Date Submitted
acfa63f7-0c4b-4fac-a6d3-fc0a646403c2 12/12/2013 09:04
8161f097-63ae-41b6-861d-958bcc327cb7 12/12/2013 08:13
3388e919-422d-4ce0-8137-8d267731fa88 11/12/2013 17:52
bp-cedb707f-a218-49e1-89a3-7a3bd2131211 11/12/2013 10:16
38bbb23b-1dc9-481c-a41e-974eda12e83c 10/12/2013 11:02

Try with Flash beta version
*http://labs.adobe.com/downloads/flashplayer.html

Firefox 30 constantly crashes, several times a day since it was installed a few days ago

Since Firefox automatically updated to V. 30, it constantly crashes several times a day, every day. There's no reason for it. Nothing has changed on my end. Please get the bugs out of your browser updates before releasing them!

Cor-el, yesterday I deleted the older version of Shockwave Flash (13.0 r 0) but Firefox is still crashing. The latest crash was just now. There's something going on with Firefox 30.0 because I didn't have this problem until Version 30.0 came out. It has nothing to do with my computer (Windows 8). It's annoying also how the Firefox crash dialog box offers to let me know when the problem is resolved (I provided my email address by default each time), but I never hear back from Mozilla.

MacBook crashes several times a day

Hello,
My MacBook crashes several times a day. It usually happens when the screensaver is on. Once it has crashed, it displays multicolored twinkling lines and it does not respond to anything but the power button to switch it off.
I checked every log file in Console.app and did not find anything logged.
So I had it repaired, just got it back (they changed the motherboard) but it still crashes.
Before I bring it back, again (and they change the motherboard, again ?), anyone has any idea on what could be the real reason of these crashes ?
Here is a picture of what I get when it crashes :
http://www.twitpic.com/729bk
Regards,
Ben.

Ah, so the "multicolored twinkling lines" display is a prominent point you do have showing up. An appointment with that evidence in hand is necessary.
There is an advantage to running the Apple Hardware Test prior to going in, so that you can report the results. Any report at all by the Test indicates a flaw or failure of some sort, and is likely to result in immediate action of some sort by Apple. Without the Test results, you usually must rely upon duplicating the problem, or at least the symptom, which at least you now have with your photo.
Hopefully, you have backed up any saved data that is important to you. Backing up the OS is not important, as it will be replaced if the logic board, video component, or even the entire unit, is replaced.
I know it's a lot to ask in these times, but if you don't have one, it might be worth it to get portable (2.5-inch) USB storage for back-up. I got a good one with lots more space than my MacBook has (so I can back up everything at once) at Costco under $100, and I'm sure you can find the same most anywhere.
If set up correctly, a USB backup can be used to boot an Intel-based Mac, which can be very useful for diagnostic purposes, as booting from it will quickly differentiate a hardware-based from software-based issue. Good luck.

Firefox crashes several times a day even in safe mode

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