Firefox crashes suddenly when I search for anything through the Google search bar and on certain websites.

Question

I have followed all the steps, including updating everything, opening Firefox in safe mode, resetting Firefox.
The crash occurred the first time every time I tried to access coyotes.nhl.com and now it has started to do it every time I search for something in the Google search bar. It loads the search results but then it just crashes a couple of seconds later.
Report: bp-a5969e7c-5c15-4f25-bca3-753e02130417

Answer 1

Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.
You can try these free programs to scan for malware, which work with your existing antivirus software:
* [http://www.microsoft.com/security/scanner/default.aspx Microsoft Safety Scanner]
* [http://www.malwarebytes.org/products/malwarebytes_free/ MalwareBytes' Anti-Malware]
* [http://support.kaspersky.com/faq/?qid=208283363 TDSSKiller - AntiRootkit Utility]
[http://windows.microsoft.com/MSE Microsoft Security Essentials] is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.
Further information can be found in the [[Troubleshoot Firefox issues caused by malware]] article.
Did this fix your problems? Please report back to us!