Firefox crashes upon start up. Tried everything! From deleting addons to reinstall. Help!

Tried everything. These are the details I get.
AdapterDeviceID: 0046
AdapterVendorID: 8086
Add-ons:
AvailableVirtualMemory: 4021927936
BuildID: 20111104165243
CrashTime: 1321124105
EMCheckCompatibility: true
FramePoisonBase: 00000000f0de0000
FramePoisonSize: 65536
InstallTime: 1321043132
Notes: AdapterVendorID: 8086, AdapterDeviceID: 0046, AdapterDriverVersion: 8.15.10.2202
Has dual GPUs. GPU #2: AdapterVendorID2: 10de, AdapterDeviceID2: 0a70, AdapterDriverVersion2: 8.17.12.6658D2D? D2D+
DWrite? DWrite+
D3D10 Layers? D3D10 Layers-
ProductName: Firefox
ReleaseChannel: release
SecondsSinceLastCrash: 399
StartupTime: 1321124104
SystemMemoryUsePercentage: 29
Theme: classic/1.0
Throttleable: 1
TotalVirtualMemory: 4294836224
Vendor: Mozilla
Version: 8.0
Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 1 : %SystemRoot%\system32\mswsock.dll
MSAFD Tcpip [UDP/IP] : 2 : 2 :
MSAFD Tcpip [RAW/IP] : 2 : 3 : %SystemRoot%\system32\mswsock.dll
MSAFD Tcpip [TCP/IPv6] : 2 : 1 :
MSAFD Tcpip [UDP/IPv6] : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD Tcpip [RAW/IPv6] : 2 : 3 :
RSVP TCPv6 Service Provider : 2 : 1 : %SystemRoot%\system32\mswsock.dll
RSVP TCP Service Provider : 2 : 1 :
RSVP UDPv6 Service Provider : 2 : 2 : %SystemRoot%\system32\mswsock.dll
RSVP UDP Service Provider : 2 : 2 :
MSAFD RfComm [Bluetooth] : 2 : 1 : %SystemRoot%\system32\mswsock.dll
This report also contains technical information about
What is all this?? :(
to whoever helps.. Thanks!

That is a MS crash report and unfortunately doesn't give any useful information.
If you have submitted Breakpad crash reports then post the IDs of one or more Breakpad crash reports (bp-xxxxxxxx-xxxxxxxxx-xxxx-xxxxxxxxxxxx).
You can find the IDs of the submitted crash reports on the about:crashes page.
You can open the about:crashes page via the location bar, like you open a website.
See:
*http://kb.mozillazine.org/Breakpad (Mozilla Crash Reporter)
See also:
*http://kb.mozillazine.org/Firefox_crashes
*https://support.mozilla.com/kb/Firefox+crashes

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Firefox crashes upon start-up (non-safe mode)

Program has been crashing upon start-up since downloading the latest version. I was able to open in safe mode and now it appears that perhaps it is able to run in regular mode as well (non-safe mode).
I'm going to post this question form anyway, in the event that the problem recurs and I'm unable to reach this help section again.
The crashes started whenever I tried to open a browser window, from a bookmark. Malaware is clear, SuperAntiSpyware has found some adware tracking codes -- those will be cleared upon finish of scan

we have a lot of crashes with Trusteer Rapport. If you have this program, try to disable it and see if that stops the crashing.
You can stop Rapport using Start Menu > Programs > Trusteer Rapport > Stop Rapport
You can ask their helpdesk when an updated version of their product will be made available or, if you don't need this software, uninstall it.
http://www.trusteer.com/support/en/report-problem

I have tried everything to connect to the itune store from in itune, I have tried everything from apple support team, no help. I am able to get everything up on my iphone just not from my PC, Anyone else having this problem

last month I begin having problem connecting to the itune store.from my PC, Have had apple support help but that did no good. Itune will not connect. Tried everything from the troubleshooter page but it did not help. It have been 4 month now. Anyone else have any ideals?

many thanks.
With those symptoms, I'd try the following document:
Apple software on Windows: May see performance issues and blank iTunes Store
(If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.)

Firefox crashes upon started on start-up

Firefox crashes immediately upon start-up. It will not start in safe-mode. This is the message in the Crash Reporter that is displayed:
"Firefox had a problem and crashed. We'll try to restore your tabs and windows when it restarts."
However, each time I try to restart it, I get the same message.
The last thing that I had done before the crashes, was to update the iTunes and install iCloud on my PC.

Crash Report:- https://crash-stats.mozilla.com/report/index/79886c13-4aa4-4b7e-b8e1-6cfed2111118 
Firefox 7.0.1 Crash Report [@ js::Bindings::getLocalNameArray(JSContext*, js::Vector<JSAtom*, int, js::TempAllocPolicy>*) ] 
your crashreport say that you are using Firefox 7, we fix this crash on Firefox 8, please upgrade and check
* getfirefox.com

My Firefox crashes upon start up, and the crash reporter opens instead

When I open my Firefox from desktop (windows vista), the firefox crash reporter opens instead giving me the options of restarting, or quiting firefox. The samething also happens when I start in safemode, or when I Reset firefox. The only way I can open firefox from desktop is if I open it as the administrator.
My latest crash IDs are as follows:
- Crash ID: bp-85ec11ca-df68-4c34-9eb7-800f32130119
- Crash ID: bp-33a8cf2d-1be2-44bd-8265-8741a2130119
- Crash ID: bp-9fac309a-d062-4f4d-bd2f-a0de12130119
- Crash ID: bp-f3507e6d-6e28-486d-888f-265c02130119
- Crash ID: bp-98a24370-1267-4caa-a2aa-90cda2130119
I would really appreciate if you could help me out with this, I simply hate all the other browsers and would hate to change to one of them.

hello akhalaj, from the crash report you've submitted it seems like the crash is malware related. the malicious file on your pc causing the crash is named ''ebwlduva.dll'' (randomly generated filename).
according to reports from other users it should be detected &removed by microsoft safety scanner and kaspersky security scan. please run a scan with these products:
http://www.microsoft.com/security/scanner/default.aspx
http://www.kaspersky.com/security-scan

Firefox crashes upon start up even after reinstall

I uninstalled, removed Mozilla folder from program files. Downloaded again and tried to restart. Crashed again. This is the report it tries to send over and over again:
Add-ons: {B7082FAA-CB62-4872-9106-E42DD88EDE45}:3.2,{972ce4c6-7e08-4474-a285-3208198ce6fd}:3.6.10
BuildID: 20100914125854
CrashTime: 1285637367
EMCheckCompatibility: true
FramePoisonBase: 00000000f0de0000
FramePoisonSize: 65536
InstallTime: 1284826347
ProductName: Firefox
ReleaseChannel: release
SecondsSinceLastCrash: 3662
I really liked Firefox for the few days I got to use it. This doesn't bode well for future use.

We're sorry to hear that your Firefox seems to be crashing when you open it. Please perform the following steps to give us a crash report ID that helps us find out more about the cause of the crash.
#Press the following shortcut to get a Run window: [Windows] + [R]. This should bring up a window that contains a text field.
#In that text field, enter %APPDATA% and press Enter. An explorer window should open.
#From that explorer window, double-click on the ''Mozilla'' folder, then double-click on ''Firefox'' and then on ''Crash reports''. Double-click on ''submitted''.
#Now, you should see a list of files that contain reports. Go to ''View'' > ''Arrange Icons by'' > ''Modified'' to get the most recent files at the top of the window.
#Open the most recent 5 files with a text editor and copy the IDs.
#Paste each ID into the reply window on the forums.
Thanks in advance!
You can find more information and troubleshooting steps in the [[Firefox crashes]] article.

Firefox crashes upon startup. Tried reinstall to no avail.

Firefox doesn't start. At all. Not even in safe mode. I just get a crash report. I have run Malwarebytes several times as well as Avast. Tried clean reinstall five times. Any help really welcome. =/
Report details:
AdapterDeviceID: 0x0de0
AdapterVendorID: 0x10de
Add-ons:
AvailablePageFile: 12364881920
AvailablePhysicalMemory: 5442568192
AvailableVirtualMemory: 4008394752
BuildID: 20130409194949
CrashTime: 1367848893
EMCheckCompatibility: true
FramePoisonBase: 00000000f0de0000
FramePoisonSize: 65536
InstallTime: 1367848014
Notes: AdapterVendorID: 0x10de, AdapterDeviceID: 0x0de0, AdapterSubsysID: 00000000, AdapterDriverVersion: 9.18.13.1422
ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384}
ProductName: Firefox
ReleaseChannel: release
SecondsSinceLastCrash: 6
StartupTime: 1367848893
SystemMemoryUsePercentage: 36
Theme: classic/1.0
Throttleable: 1
TotalVirtualMemory: 4294836224
URL:
Vendor: Mozilla
Version: 20.0.1
Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 1 :
MSAFD Tcpip [UDP/IP] : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD Tcpip [RAW/IP] : 2 : 3 :
MSAFD Tcpip [TCP/IPv6] : 2 : 1 : %SystemRoot%\system32\mswsock.dll
MSAFD Tcpip [UDP/IPv6] : 2 : 2 :
MSAFD Tcpip [RAW/IPv6] : 2 : 3 : %SystemRoot%\system32\mswsock.dll
RSVP TCPv6 Service Provider : 2 : 1 :
RSVP TCP Service Provider : 2 : 1 : %SystemRoot%\system32\mswsock.dll
RSVP UDPv6 Service Provider : 2 : 2 :
RSVP UDP Service Provider : 2 : 2 : %SystemRoot%\system32\mswsock.dll
This report also contains technical information about the state of the application when it crashed.

Hello,
'''Try Firefox Safe Mode''' to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.
''(If you're not using it, switch to the Default theme.)''
* You can open Firefox 4.0+ in Safe Mode by holding the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
* Or open the Help menu and click on the '''Restart with Add-ons Disabled...''' menu item while Firefox is running.
''Once you get the pop-up, just select "'Start in Safe Mode"''
'''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one. Please follow the [[Troubleshooting extensions and themes]] article for that.
''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
''When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.''
Thank you.

Firefox crashes upon start with the error message: Firefox had a problem and crashed. We'll try to restore your tabs and windows when it restarts.

I have tried to open firefox multipul times only to receive the error message:
We're Sorry
Firefox had a problem and crashed. We'll try to restore your tabs and windows when it restarts.
To help us diagnose and fix the problem, you can send us a crash report.
When I send the report and try to restart firefox and see that I have several tabs open, but it quickly shuts down again before I can do anything other then glance at it.

http://kb.mozillazine.org/Firefox_crashes

IWeb crashing on start up tried everything!

I have tried restarting, deleting the plist file, I have even tried re-installing from the disk but iWeb keeps crashing on startup and so does iMovie.
iWeb and iMovie on '08 works fine just not the '09 version.
This is the reported info:
Process: iWeb [319]
Path: /Applications/iLife '09/iWeb.app/Contents/MacOS/iWeb
Identifier: com.apple.iWeb
Version: ??? (???)
Build Info: iWeb-4650000~54
Code Type: X86 (Native)
Parent Process: launchd [143]
Interval Since Last Report: 1711 sec
Crashes Since Last Report: 4
Per-App Interval Since Last Report: 0 sec
Per-App Crashes Since Last Report: 3
Date/Time: 2009-12-07 16:31:25.122 +0000
OS Version: Mac OS X 10.5.8 (9L31a)
Report Version: 6
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Crashed Thread: 0
Dyld Error Message:
Library not loaded: @executable_path/../Frameworks/FTPKit.framework/FTPKit
Referenced from: /Applications/iLife '09/iWeb.app/Contents/MacOS/iWeb
Reason: no suitable image found. Did find:
/Applications/iLife '09/iWeb.app/Contents/MacOS/../Frameworks/FTPKit.framework/FTPKit: unknown file type, first eight bytes: 0x56 0x65 0x72 0x73 0x69 0x6F 0x6E 0x73
Any ideas?

cats11112 wrote:
Whats the download?
It may be the "Mac OS X 10.5.8 Combo Update" — available HERE. ...Applying the appropriate Combo update worked for THIS 10.6.2 user.
By the way, it's useful to put the Mac OS X version you're using in your Public Profile — choose the appropriate version under the +Operating System+ section.

Firefox crashes upon start up in normal and safe mode

Can't open firefox in either mode, it immediately gives me a crash report pop-up

Did you try to download FF10 with another browser and install it over your current FF version?
Link to your CR: https://crash-stats.mozilla.com/report/index/e9c657f0-71ce-480b-a13f-2852c2120207

TS1702 NY post AP, after update, crashes upon launch. Tried all re-starts & re-installs, to no avail. Any ideas?

NY post AP, after update, crashes upon launch. Tried all re-starts & re-installs, to no avail. Any ideas, or is it just my punishment for reading it at all?

The quote below is from a previous thread where several people solved your same problem with the stated technique. Maybe it will work for you. Good Luck.
iTunes 7.0.2 FIX ("Have tried all 'fixes' suggested but iTunes STILL not opening").
1. Uninstall iTunes and QuickTime.
2. Do a search in the C:\ drive for "QuickTime". Delete EVERYTHING that pops up.
3. Restart the computer.
4. Install QUICKTIME ONLY
5. THEN install iTunes......and IT WORKS.....Just remember to install QuickTime FIRST.

Since updating to iOS 6, my 4th gen iPod touch, and my 3rd gen iPad has sound in and out. Sometimes it's on, and then all of a sudden, no sound. I've tried everything from restarting to fully resetting each one starting fresh, but nothing. Please help.

Since updating to iOS 6, my 4th gen iPod touch, and my 3rd gen iPad has sound in and out. Sometimes it's on, and then all of a sudden, no sound. I've tried everything from restarting to fully resetting each one starting fresh, but nothing. Please help.

I have exactly the same problem. I have tried almost everything and I am nowhere near an Apple shop as I am working in Africa.
Did you manage to find a solution? Help please if possible. Regards Az

Firefox crashes at start in Safe mode - On ONE user account ONLY

Firefox crashes at start in Safe mode - On one user account on PC only
I have done everything on Firefox crash checklist
No '''Report ID''' since no start.
So no nothing in further support? See below
https://support.mozilla.com/en-US/kb/Firefox%20crashes#w_check-to-see-if-the-crash-happens-in-safe-mode
'''Get help fixing this crash'''
Figuring out the cause of a crash can be difficult. If you've tried the steps above and can't get Firefox to stop crashing, the steps below will show you how to collect information about your crash so our volunteers can help you.
1. In the Firefox Location bar, type about:crashes and hit Enter. A page listing submitted crash reports will appear. '''NO START so no Firefox Location bar'''
2. Right-click on the latest crash under Report ID and choose Open Link in New Tab. '''NO START so NO Firefox Report ID and not possible to choose Open Link in New Tab'''.
A tab will open to a page on crash-stats.mozilla.com, saying that "Your report is being processed". When it is finished processing, your report will load. '''NO START so NO Firefox Report ID and NO report will load so dead end and no help or support possible'''
3. Click this special link to ask for help with your crash.
Note: This link is only valid for help with crashes.
'''I have done this but can not find my question nor any answer neither. So what is next step to find support help?'''

Hi Max,
Congratulations, at least you made a stab at solving the problem. I think a lot of users used to glance at that KB article ([[firefox crashes]]) and give up trying!
Hopefully the crash instructions will be further modified soon, (some of us consider the following is an [/kb/Firefox%20crashes/discuss/1855 omission] that needs correcting) have a look at this article for an explanation of how to get the crash ID from your OS even without using firefox:
* http://kb.mozillazine.org/Breakpad#Location_of_crash_reports
The XP OS is likely to use smoke and mirrors to make it look like you have a totally
separate installation of firefox for each account, but normally you have the one set of (most) program files, and then for firefox separate [[profiles]]. So this indicates the problem is likely to be in the profile of the problem account, or down to a plugin, malware or other issue relating to that account. (I note you have already scanned for malware with MSE, that should detect a particular trojan that is a top cause of firefox 6 crashes)
If you create a new clean profile in that account hopefully it will solve the crash problem, you can then address the issue of copying settings, bookmarks. passwords etc back. BUT before attempting that ensure that you disable all plugins, ([[safe mode]] does not disable plugins) if you have not already done so. Some plugins may not show up in Firefox's list, you may need to look at the OS program lists.
I note you mention banking, a particular utility ''IDvault'' (I think Comcast supply it) has been causing crashes. Are you using IDvault ? (IDvault should be fixed soon bug684748; version 1.0.627 may have been fixed, but standalone version 5.9.627 has not yet been fixed )
See also
* [[troubleshooting plugins]]
* [[firefox crashes when you open it]]

Firefox crashes upon open - won't send crash report; crash report info summarized below

I have one computer that crash every time I start Firefox. Ocassionally the firefox window will appear for less than a second and then the Crash Report Window shows up; most times it goes right to Crash Report Window. Then it is for some reason unable to send the crash repor; it keeps looping back to the crash report. I've checked my modem and router are operating correctly; I have another computer that's working fine. I've run scan for Trojans, viruses and still see the problem. Any help would be very much appreciated as I'm stuck at this point. For what it's worth, Internet Explorer has the same problem, crashing upon opening.
== Crash ID(s) ==
not available

Hello. I have a similar problem to the question of Ryan Vaught, (Firefox crashes upon open - won't send crash report; crash report info summarized below [MY] Firefox version: prior one to 3.6.7 Operating System: Windows XP Provessional). Mine is a bit different tho. Firefox seems to be crashing and my internet crashes right with it. When it does this, it also takes out some Win32 system .exe files. I too have ran AVG (Full Coverage /Purchased one) and then updated to Viper (Sunbelt Software) and it comes up clean of any viruses, etc. Once it crashes and I close Firefox, the crash report request comes up. When I hit send, it says it cannot be sent with no additional information as to why. I just updated Firefox to 3.6.7 and sure hope this helps, but it almost always happens when I am playing games that use flash. I can send a screenshot if you need it and feel free to edit my question if need be. I've checked my Viper settings and can get to all the websites so far trying to rule it out. Deleted my internet set up and then added it back as a new connection (hope that made sense), so I don't know who to be asking this question of, but hoping you may know the answer why I can't send the crash report. Whew! Sorry for the lengthy question/issue. Your help is greatly appreciated!! Carolyn Burnam
<blockquote>removed personal email -MJB</blockquote>

Bridge CS3 Crashes upon start-up...after a few seconds

Was working fine....then suddenly crashes upon start-up either from within PS (browse) or from launching it. Same error message. Reloaded photoshop software, restarted...same problem. Tried resetting preferences (clicked all three reset boxes). No change. Did not add or mod any software that I know of. Running Vista. Has been working fine up until a couple days ago. Any help suggestions?
Error message
Problem signature:Problem Event Name: APPCRASH
Application Name: Bridge.exe
Application Version: 2.1.1.9
Application Timestamp: 472fecc7
Fault Module Name: AdobeOLS.dll
Fault Module Version: 3.0.8.13
Fault Module Timestamp: 45abff59
Exception Code: c0000005
Exception Offset: 0000a215
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 1033
Additional Information 1: dc6c
Additional Information 2: 7b0e86fda435eac5ba2aa7501b366923
Additional Information 3: f7ab
Additional Information 4: 5bda77585513f82ca1f0b3659ffafb79Read our privacy statement:
http://go.microsoft.com/fwlink/?linkid=50163&clcid=0x0409

That is very odd that Bridge still crashes after reseting the preferences. That ususlly does the trick.
Do you use just central or distributed cache (export cqche to folder)? Purging the cache does not do anything to the distributed cache. You have to do that manually acording to the adobe document.
Might want to read the adobe document on reseting preferences.
If you look at the photo folders that you were last working on with Windows Explorer do you see any thumbnails that don't display, or any other odd thing that might indicate a corrupt file?

Firefox crashes upon start up. Tried everything! From deleting addons to reinstall. Help!

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