Firefox crashes when I am trying to send e mails. It says, "Oh, this is embarrasing" when I try to sign on. Runs for awhile and then crashes. Why?
I have an HP desktop computer with Windows Vista. I started having trouble in Dec with going to my home page. Mozilla would come up with a page saying, "Oh, this is embarrasing. We cannot connec to "
So I clik on restart and I get my home page. I go to my Hotmail and read my e mails...but when I try to respond to them, I get the message that Firefox has crashed.
I can generally answer at least one e mail before it does that.
Oddly, a blue bar appears across the bottom of the screen at times and then my typing slows way down and then totally stops.
At that point, I cannot do anything...can't clik on anything, can continue typing, cant send.
If I close the e mail I get the "Firefox has crashed" message.
I have thoroughly cleaned my machine and there are no viruses or worm or bugs of any kind. I have called HP and the techs at Staples and they both say it is a software problem.
I have deleted Firefox and re installed it but it does no good. What can I do to fix this frustrating problem?
Thanks for your help.
I have had a similar problem with my system. I just recently (within a week of this post) built a brand new desktop. I installed Windows 7 64-bit Home and had a clean install, no problems. Using IE downloaded an anti-virus program, and then, because it was the latest version, downloaded and installed Firefox 4.0. As I began to search the internet for other programs to install after about maybe 10-15 minutes my computer crashes. Blank screen (yet monitor was still receiving a signal from computer) and completely frozen (couldn't even change the caps and num lock on keyboard). I thought I perhaps forgot to reboot after an update so I did a manual reboot and it started up fine.
When ever I got on the internet (still using firefox) it would crash after anywhere between 5-15 minutes. Since I've had good experience with FF in the past I thought it must be either the drivers or a hardware problem. So in-between crashes I updated all the drivers. Still had the same problem. Took the computer to a friend who knows more about computers than I do, made sure all the drivers were updated, same problem. We thought that it might be a hardware problem (bad video card, chipset, overheating issues, etc.), but after my friend played around with my computer for a day he found that when he didn't start FF at all it worked fine, even after watching a movie, or going through a playlist on Youtube.
At the time of this posting I'm going to try to uninstall FF 4.0 and download and install FF 3.6.16 which is currently on my laptop and works like a dream. Hopefully that will do the trick, because I love using FF and would hate to have to switch to another browser. Hopefully Mozilla will work out the kinks with FF 4 so I can continue to use it.
I apologize for the lengthy post. Any feedback would be appreciated, but is not necessary. I will try and post back after I try FF 3.16.6.
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