Firefox crashes when I load the start page while it is open. Or when I open it after closing a session.

Date Submitted
10E9BFDE-C8D0-41B5-92C8-6ED7F72EC725 11/18/14 9:26 PM
16A76276-E9B1-4C39-8DD4-DFC23BD9B0D4 11/18/14 8:31 PM
223CE818-82FF-4394-B613-7CADCA93FC2C 11/18/14 8:30 PM

Sounds like a problem with the current snippet that has a video on it.
Ff there are problems with a snippet then you can set the browser.aboutHomeSnippets.updateUrl pref to an empty string on the about:config page.
Delete the storage\persistent\moz-safe-about+home folder in the Firefox profile folder with Firefox closed ("3-bar" Firefox menu button > Exit/Quit) to remove snippets stored in IndexedDB and make Firefox use a default snippet set.
You can reset the browser.aboutHomeSnippets.updateUrl pref via the right-click context menu to the default value to re-enable the snippets and make Firefox recreate the moz-safe-about+home folder.
Close and restart Firefox after changing the value of the browser.aboutHomeSnippets.updateUrl pref.
You can open the about:config page via the location/address bar.
You can accept the warning and click "I'll be careful" to continue.
*http://kb.mozillazine.org/about:config
You can use this button to go to the currently used Firefox profile folder:
*Help > Troubleshooting Information > Profile Directory: Show Folder (Linux: Open Directory; Mac: Show in Finder)

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Firefox 26 does not load the home page. Instead, it loads the previous session (and that includes all the tabs). It does not matter how Firefox is closed.

Firefox 26 does not load the home page. Instead, it loads the previous session, irrespective of what has been entered in "Options". The browser is running in Win 7.0 64-bit; Norton Internet Suite 21 provides the security functions. There are certain "cloud" solutions also running such as Google Drive, Box, Skydrive and Cubby. The browser behaves similarly in all my machines (the setup and OS is similar to the one described above) and no amount of resetting of "Options" seems to affect it . Nor is it affected by the manner Firefox is closed. It is obviously a bug that needs to be fixed.

u wait for firefox next update
otherwise
1. go to firefox tab .
2. click on help ->trouble shooting information.
3. reset ur browser .
ur problem is solved

I just downloaded the Firefox 4 version and it doesn't seem any different. I can't find the place that tells me what version of Firefox I now have. The start page still has the download the Firefox 4 now on it. I have Vista OS. Thanks,

I watched the video on Firefox 4, then restarted computer to let the changes taking effect as the update stated. When the computer started again there was no changes and I can't find it in the downloads or file changes as to what edition of firefox I know have.

Do you have an orange Firefox button in the upper left, or do you have the customary menu bar (File, Edit, View, etc.)?
Either way, you can check your current Firefox version using Help > About Firefox.
To switch from having a menu bar to having the orange button, right-click in a blank area after Help and uncheck Menu Bar. Then, to display the menu bar temporarily, you can tap the Alt key or press the F10 key.
Regarding the start page, there must be something just a little bit custom about the address. Otherwise, you would have been changed to '''about:home''' which is the new start page.

How do I stop firefox from trying to load the last page after a reboot?

Occasionally a page will "hang" and I'll use task manager to shut it down, but sometimes it is due to a spyware program. I do not want the page to reload after restarting Firefox... how do I set it to stop trying to reload pages?

Set the pref [http://kb.mozillazine.org/browser.sessionstore.max_resumed_crashes browser.sessionstore.max_resumed_crashes] to 0 on the about:config page to get the about:sessionrestore page immediately with the first restart after a crash has occurred or the Task Manager was used to close Firefox.
That will allow you to deselect the tab(s) that you do not want to reopen, but will allow to reopen other tabs.
See:
* http://kb.mozillazine.org/Session_Restore#Restoring_a_session_after_a_crash
To open the about:config page, type about:config in the location (address) bar and press the "Enter" key, just like you type the url of a website to open a website. 
If you see a warning then you can confirm that you want to access that page.

Firefox crashes when trying to print - after "cmd p" the print window does not even open

I have updated to FF 4 this afternoon.
Now I realize that I cannot print simple websites (www.google.de) any more. FF4 also seems to be pretty slow...
ff4 does not close - I am just not able to do anything apart from closing it manually via the "activity manager" (alt_cmd esc)

I filed a bug for this crash as it has been reported on Mac machines and all of the comments are either printing a webpage or printing a print button.
If I may ask are you using File > Print or is there also a print icon?
Another question for investigation is do you have print_printer?
In order to change your Firefox Configuration please do the following steps :
# In the [[Location bar autocomplete|Location bar]], type '''about:config''' and press '''Enter'''. The about:config "''This might void your warranty!''" warning page may appear.
# Click '''I'll be careful, I promise!''' to continue to the about:config page.
#right click new > string and enter name : print_printer and for value : enter the name of your printer with without the quotes, then OK.
Please post back with the results. Thank you!

Firefox crashing when closing tab -- no Norton

I've got an old version of Firefox, as it's the only version that works in tandem with Greasemonkey for a script I need for work. I've never had any problems with it, and I've been using it for years.
All of a sudden, the last few days, Firefox crashes whenever I close the tab that my Greasemonkey script opens. This tab is just a simple local file, a flash alert beep that opens. When I close it, Firefox crashes. It's never done this before. I've had this version of Firefox on my computer for years, as I said, and it's only recently that this has started to happen.
I don't have Norton antivirus. I have Avast. I have disabled Avast's Web Reputation Plugin, in case it was that, but that didn't help.
Firefox 3.0.19 (Yes, it's an old build, but, again, as I said, I have had no problems with it.)
Windows 7 SP1 (32 bit)
Here's a crash report: https://crash-stats.mozilla.com/report/index/9f9c4b22-7e67-4ce7-aec9-cf3792130327
Here's the output from Firefox's crash window:
Add-ons: {b9db16a4-6edc-47ec-a1f4-b86292ed211d}:4.9.9,{3112ca9c-de6d-4884-a869-9855de68056c}:7.1.20110512W,{e4a8a97b-f2ed-450b-b12d-ee082ba24781}:0.8.20090123.1,{CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA}:6.0.22,{CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA}:6.0.23,{CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA}:6.0.24,{CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA}:6.0.26,{972ce4c6-7e08-4474-a285-3208198ce6fd}:3.0.19
BuildID: 2010031422
CrashTime: 1364405012
InstallTime: 1281969785
ProductName: Firefox
SecondsSinceLastCrash: 703
StartupTime: 1364404319
Theme: classic/1.0
Vendor: Mozilla
Version: 3.0.19
Would appreciate your help. Thanks.

Hi, ideato. Thanks. I have tried updating before, but unfortunately any FF version beyond 3.x.x breaks my Greasemonkey script. And I know what you're saying, that my version is old, but the point is, it's been working perfectly on my machine for years. This problem has suddenly just appeared recently. So it isn't some old, unsupported bug, but a recent issue on my machine that I can't figure out.
If I could just know from the crash report if there's some conflict or the like that's causing this, then I could uninstall the offending program/process/add-on.

When i start Firefox ( 5.0.1 ) it loads the home page fine but along with it, it starts playing a video i watched earlier on youtube and it is invisible ( no where in tabs ) and i can just hear the sound. After playing the video one time it stops.

When i start Firefox ( 5.0.1 ) it loads the home page fine but along with it, it starts playing a video i watched earlier on youtube and it is invisible ( no where in tabs ) and i can just hear the sound. After playing the video one time it stops.

Sorry you are having problems. First of all try Fifrefox's safemode.
*[[Troubleshoot Firefox issues using Safe Mode]]
If that works post back for further advice.
Next step, if safe mode did not work.
First: Try a clean install, (you have had a none standard version installed previously) that involves deleting the program files. Then if necessary try troubleshooting by creating and using a clean empty Firefox profile.
See
* this recent post [/questions/940399#answer-377134]
* http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall
Second: try a New Profile
*http://kb.mozillazine.org/Profile_Manager#Creating_a_new_profile
* this will be an additional profile, it is still worth backing up any existing or currently working profile on a regular basis
**[[Back up and restore information in Firefox profiles]]
* Until you are absolutely confident about the repercussions I suggest
** always use an empty folder when creating a new profile
** never delete or rename profiles, just disable or remove shortcuts
** after creating a new test profile open it and check for any addons or plugins that may be have been included by default

Firefox crashes when trying to pin a website to the start page

Hi.
Whenever I try to pin a website to the start page, Firefox crashes. Looking in the logs I see:
E/GeckoCrashHandler(11176): android.database.sqlite.SQLiteConstraintException: foreign key constraint failed (code 19)
I'm running CyanogenMod 10.2.1.3 (Android 4.3.1) on a Samsung S4 Mini (GT-I9195).
Does anybody have any ideas on how to fix this?

Hi Roland.
These are all of my crash reports:
bp-86d9b092-9210-4c52-81a2-4fa792150408
bp-f5f67989-8361-49ca-a3a5-16bfd2150325
bp-3a85f76d-6736-4c4b-8d4e-aaf212150302
bp-df00da96-70fd-4f16-9523-8be292150212
bp-d06cab32-b375-4f3b-8625-778832150206
bp-0cf20d75-25ce-47a7-a811-312352150121
bp-3b2309ff-9021-4e6d-a663-e347d2141223
bp-1f0eed7e-fc47-4cb3-975e-939652141221
bp-ab9bbc21-b919-42b6-8717-70bab2141202
bp-4b5c124b-c55f-49a9-ad29-aed632141128
bp-4d5a3bdc-634f-4ef8-8677-077b22141123
bp-ee77f68f-d290-4166-8e0b-c75a62141119
bp-f1082f0b-4e26-4c0d-ac79-1a77f2141119
bp-7474296d-a745-4e2c-b4c1-c8bc62141117
bp-1b926f16-4b39-4a77-bb81-5ea142141117
bp-bb9dff73-9b59-41fb-9900-e857e2141107
bp-5745238c-c997-4067-8053-5c0a22141107

Firefox crashes when loading some pages I have looked at plug-ins and themes as the problem but I do not have any of the ones that are listed as causing problems.

Recently I downloaded some up grades for my computer and now FireFox crashes when I try to change pages on web sites. It crashes in financial sites, my earthlink email account and a business web site I manage.

Thank you for the replies. Everyone was correct about the jack, interface, and phasing problems. I have been unplugging my motu audio interface and then using headphones at work. I have not changed any detailed audio output settings in logic. When I read that the jack might be a problem I tried switching headphones. This actually helped. I am using dre-beats headphones and they seem to be having issues with the mac/jack-(the phasing/panning problems. I can use these headphones with other devices but not the mac. I have to use ipod ear buds and the phasing seems fixed. Hopefully this information is helpful to someone else.
If anyone knows how to correct this issue please let me know its difficult to know what my final mixes are going to sound like and I have had to keep bouncing everything into i-tunes- sync to ipod and then listen in my car radio.

Firefox crashes when loading certain pages. ID: d9839212-23dd-4214-94a1-8a7db2100704

Firefox crashes when loading certain pages. Often pages with video content
== Crash ID(s) ==
ID: d9839212-23dd-4214-94a1-8a7db2100704

The crash reports indicates the crashes may be caused by a file named mcbrwctl.dll, that file is part of McAfee Site Advisor. Try disabling the McAfee Site Advisor to see if that stops the crashes.
To do that, in the Tools menu select Add-ons to open the add-ons manager. Select the Extensions panel, then in the list of extensions select McAfee Site Advisor then click on the Disable button. Re-start Firefox to complete the process.
For info McAfee Site Advisor has caused various problems with Firefox for quite a few people.

Firefox crashes constantly on my Macbook pro. It opens the start page during 7 seconds and then it crashes. Reinstall, del profile, empty cache did not help

I cannot open Firefox anymore on my MacBook Pro. When I try to open Firefox, the start page appears during 7 seconds and then Firefox closes and opens a crash report. During these 7 seconds I can't use any button in Firefox. I deleted everything From firefox and Mozilla in my library and in my cache. After I did a reinstall from Firefox. But the problem keeps on existing.

Can you start Firefox in Safe Mode by holding down the Shift/Options key?
Can you open Firefox with the about:blank page?
*https://developer.mozilla.org/Command_Line_Options
*/Applications/Firefox.app/Contents/MacOS/firefox-bin about:blank
If you have submitted crash reports then please post the IDs of one or more recent crash reports that have a "bp-" prefix:
*bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx
You can find the IDs of the submitted crash reports on the about:crashes page.
*You can open the about:crashes page via the location bar, like you open a website, or open the crash reports page via "Help > Troubleshooting Information".
See:
*http://kb.mozillazine.org/Mozilla_Crash_Reporter
*https://support.mozilla.org/kb/Mozilla+Crash+Reporter
If you can't open Firefox, see:
*http://kb.mozillazine.org/Mozilla_Crash_Reporter#Location_of_crash_reports
*http://kb.mozillazine.org/Mozilla_Crash_Reporter#Viewing_crash_reports
*https://developer.mozilla.org/How_to_get_a_stacktrace_for_a_bug_report

Firefox crashes when loading local pages (localhost)

Firefox crashes when I load local pages. This includes pages served by my apache server / localhost (WAMP). It also hangs when I load pages from complete websites that I have downloaded.
I was running Firefox 6 and upgraded to Firefox 7 before I discovered what the cause of the problem was. Downgraded to Firefox 4 and still had the same problem. Does anybody know how to fix this, developing with Chrome is driving me mad!!!???

Hello Xircal, thank you very much for replying.
I have tried to perform a standard diagnostic. Everything seems to run fine in Safe mode. Disabling Hardware accleration makes no difference. I can't check anything else because whenever I try to open Add-on manager, Firefox crashes.
I reinstalled again, just in case, but it's still happening.
Is it significant that the 'Update' buttons of the two outdated plugins won't work when I click on them?
Thanks again!

Firefox crashing when i wanna open or close a tab or a window, also while wanna open any page, now what to do for solving the problem?

Firefox crashing when i wanna open or close a tab or a window, also while wanna open any page, now what to do for solving the problem?

Disable McAfee siteadvisor and check the problem still persist or not?

What is the Firefox start page looking for when it tells me I'm not using the most current version and need to update Firefox? The check for updates button says my version is up to date, but the start page disagrees. Is there a setting I need to adjust?

Okay: My start page is the one Google provides: http://www.google.ca/firefox?client=firefox-a&rls=org.mozilla:en-US:official and frequently it has a note underneath the search box that "You're not on the latest version of Firefox. Upgrade today to get the best of the Web!" But when I check for updates on the About Firefox window, it says my Firefox is up to date. So what is the start page looking for? Is there some setting I need to adjust? Or is this a Google marketing ploy to get me to switch to Chrome?

I tentatively think I have the solution; this is for when the session id value 'thing', in about:config, referred to in other answers is already on the default/rest state.
I am assuming, I don't what to imply certainty in-case there is a value wrong in our browsers, that the problem stems from the fact that our homepage is no longer the default for Firefox.
So, go to 'Options'>'General' and delete the homepage. This will reset it to the new address, which is 'about:home'.
I hope this helps some people.

Firefox crashes when I close an e mail on AOL also it crashed once after printing some pages from my banking statement. Any ideas. I restarted a few times without any change to the crashing problem. WHat do you suggest.

Firefox crashes when I close an e mail on AOL also it crashed once after printing some pages from my banking statement. Any ideas. I restarted a few times without any change to the crashing problem. What do you suggest.
I am using Mozilla Beta 4. I volunteered to try it out. It's lightning fast. I really love using it. I see there is a new version of Firefox should I download it??

I HAVE NOW SOLVED THE PROBLEM BY RUNNING WINDOWS REGISTRY REPAIR TOOL WHICH HAS OBVIOUSLY REPAIRED CORRUPT REGISTRY FILES.

Firefox crashes when I load the start page while it is open. Or when I open it after closing a session.

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