Firefox crashes when I open a PDF.

Hello
My firefox is constantly crashing whenever I open ANY PDF file. I have tried all of your support articles, including updating firefox, updating adobe, I even tried deleting my entire firefox profile (I lost all my bookmarks and settings) and uninstalling the entire program, and it still doesn't work. PDFs open fine in internet explorer if that helps, but I hate IE with a passion and I would rather stick with firefox... I listed the two crash IDs from today, separated by the underscore.
Thanks for reading and hope there is a way to fix this.

If you have submitted crash reports then please post the IDs of one or more crash reports that have this format:
*bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx
You can find the IDs of the submitted crash reports on the about:crashes page.
*You can open the about:crashes page via the location bar, like you open a website.
See:
*http://kb.mozillazine.org/Mozilla_Crash_Reporter
*https://support.mozilla.org/kb/Mozilla+Crash+Reporter

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Why does Firefox crash when I open Adobe, Firefox & all plug ins including Adobe are up to date and current, WHY?

Firefox crashes when I open Adobe (pdf) ALL plug ins are up to date as is FF

This is a known issue with Adobe Reader, and it depends on Adobe updating their plugin.
Whilst you're waiting for Adobe to fix their plugin, you can disable it and fallback to the default PDF reader in Firefox by following these steps:
#Go to ''Tools'' > ''Options'' (or ''Firefox'' > ''Options'').
#In the Options window, select the ''Applications'' tab.
#In the ''Search'' field, type ''PDF''. You should find ''Portable Document Format (PDF)''.
#On the right handside you should find an ''Action'' column. In order to view PDF files in Firefox, choose ''Preview in Firefox''.
Did this fix your problems? Please report back to us!
Thank you.

Firefox crashes when you open it

Firefox will not do anything, except crash.

See if this article helps - [[Firefox crashes when you open it]]

Ok, one sentence, that's tough - I have gone through the 'firefox crashes when you open it' troubleshooting but my problem remains that firefox crashes when i open it, how do i fix this?

Several days ago firefox crashed when opening and it does so every time i try to open it now. I am able to use internet explorer perfectly. In fact one way i discovered i can still open firefox is by using Advanced System Care (which i installed after the crashing so it was not in any way responsible) and going to 'test bandswidth'. Because firefox is my default browser it opened it up. I was able to enter safe mode in this way and restart firefox in safe mode. I then set firefox so that all plugins and extensions were disabled but this did not help. I am running the default theme. I will be happy to provide any further information if anyone can help..thanks in advance.

See:
*http://www.mozilla.org/en-US/firefox/channel/
*http://nightly.mozilla.org/
Note that the Aurora (28.0a2) and Nightly (29.0a1) build are updated daily and can be unstable being alpha releases. 
You always need to install such a version alongside of the current release via a custom install and use a separate profile for each Firefox version.
Make sure not to start Firefox after the installation has finished and use the Profile Manager to create a new (separate) profile for each version. 
Do a custom install in a different program folder and use the Profile Manager to create a new profile for this version, so make sure not to start Firefox after the installation has finished.
* http://kb.mozillazine.org/Testing_pre-release_versions
* http://kb.mozillazine.org/Profile_Manager#Creating_a_new_profile
* http://kb.mozillazine.org/Shortcut_to_a_specific_profile

Why firefox crash when I open gmail or google translate?

when I open new gmail or google translate firefox crash again and again Its happening after updating into firefox 3.6.19. It also causes for slowing my computer now what can I do?

This is a known issue with Adobe Reader, and it depends on Adobe updating their plugin.
Whilst you're waiting for Adobe to fix their plugin, you can disable it and fallback to the default PDF reader in Firefox by following these steps:
#Go to ''Tools'' > ''Options'' (or ''Firefox'' > ''Options'').
#In the Options window, select the ''Applications'' tab.
#In the ''Search'' field, type ''PDF''. You should find ''Portable Document Format (PDF)''.
#On the right handside you should find an ''Action'' column. In order to view PDF files in Firefox, choose ''Preview in Firefox''.
Did this fix your problems? Please report back to us!
Thank you.

Firefox crashes when closing open windows

Hi
Since updating to the new Firefox 18.0.1 every time I try to close a few open windows Firefox crashes. I would be reading my mail and after having about 10 open windows I go and check on the X to close the windows. I can close about five to seven of them with no problem but when I have about three of them left Firefox crashes. It is very annoying. I used the Firefox Safe Mode feature and this problem does not happen while in Safe Mode. I don't know what the next step is to fix this problem. Could you please help. Thank you

Hello,
Thanks for responding back. Norton is to release an update shortly to fix this crashing issue.
Have a nice day!

Firefox crashes when i open it, wont let me on it at all not even in safe mode and it doesnt give me my crash report?

When i open firefox i get the message Firefox has stopped - A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.
I've also tried to go in safe mode. It would crash and give me the same message.
I've tried opening it by right clicking and clicking run as administrator. It opens then and i tried the solutions it says on the forum to do in safe mode and none of those work.
I have deleted and reinstalled firefox multiple times.
Nothing seems to work.
Also it doesnt give me a crash report.
I troubleshot it and it said "Issue found incompatible application detected " then it says "incompatible application - firefox is incompatible"

The problem began because my computer had to be sent in because it wouldnt turn on so i had to get it fixed they replaced the motherboard this was the second time the motherboard was replaced and once they did that my firefox hasnt worked the same. I can go on google chrome but thats not what i prefer to use.
& when i right click on firefox it says troubleshoot so im assuming its built in to my computer. im not sure.
I tried the profile manager to create a new profile and that has seemed to work so far. No crashing but it does freeze when i got to facebook and then i have to click ctr alt delete to open task manager to end firefox. It happened twice, the third time i went to google, then twitter and it didnt freeze. I then went to youtube and it froze. So Facebook and youtube make it freeze. Any idea why it does that?
& thank you so much for helping and responding to me.

Firefox crashes everytime I open a .pdf file

Everytime I open a pdf file with firefox it crashes. Any ideas? Here is the crash log:
Date/Time: 2007-08-05 13:29:44.445 -0700
OS Version: 10.4.10 (Build 8R218)
Report Version: 4
Command: firefox-bin
Path: /Applications/Firefox.app/Contents/MacOS/firefox-bin
Parent: WindowServer [433]
Version: 2.0.0.3 (2.0.0.3)
PID: 661
Thread: 0
Exception: EXCBADACCESS (0x0001)
Codes: KERNINVALIDADDRESS (0x0001) at 0x5852455f
Thread 0 Crashed:
0 libSystem.B.dylib 0x90003244 strchr + 4
1 talkback.dylib 0x01a3fbf4 spEnvCollector::Collect(BlackBox&, spKeyDataStream*, SPIRALTRIGGERCONTEXT*) + 84
2 talkback.dylib 0x01a4c6fc spCollectionManager::Collect(spKeyDataStream*, SPIRALTRIGGERCONTEXT*) + 100
3 talkback.dylib 0x01a3b484 spSpiralNubCore::Collect(SPIRALTRIGGERCONTEXT*, unsigned char) + 316
4 talkback.dylib 0x01a3ccd4 spSpiralNubCore::HandleProgramException(SPIRALTRIGGERCONTEXT*) + 116
5 talkback.dylib 0x01a3edf4 FCProcessSignal(int, UNIXEXCEPTIONCONTEXT*) + 140
6 talkback.dylib 0x01a414f4 fcStackDumpCollectorCreator(unsigned long, char*, int, char**) + 360
7 libSystem.B.dylib 0x90130f68 _sigtramp + 124
8 libSystem.B.dylib 0x900481ac kill + 12
9 libSystem.B.dylib 0x9012d7b4 abort + 92
10 org.mozilla.firefox 0x003c9b24 nsStreamTransportService::CreateOutputTransport(nsIOutputStream*, long long, long long, int, nsITransport**) + 11404
11 org.mozilla.firefox 0x003c9b68 nsStreamTransportService::CreateOutputTransport(nsIOutputStream*, long long, long long, int, nsITransport**) + 11472
12 org.mozilla.firefox 0x0005b7dc neckocore_and_primary_protocolsNSGetModule(nsIComponentManager*, nsIFile*, nsIModule**) + 13756
13 org.mozilla.firefox 0x0005a3c4 neckocore_and_primary_protocolsNSGetModule(nsIComponentManager*, nsIFile*, nsIModule**) + 8612
14 org.mozilla.firefox 0x0005ae80 neckocore_and_primary_protocolsNSGetModule(nsIComponentManager*, nsIFile*, nsIModule**) + 11360
15 org.mozilla.firefox 0x00241690 nsPluginHostImpl::ReadPluginInfo() + 1168
16 org.mozilla.firefox 0x00240b30 nsPluginHostImpl::FindPlugins(int, int*) + 56
17 org.mozilla.firefox 0x00240a94 nsPluginHostImpl::LoadPlugins() + 40
18 org.mozilla.firefox 0x0023baa4 nsPluginHostImpl::ReloadPlugins(int) + 108
19 org.mozilla.firefox 0x00278aa0 nsWebNavigationInfo::IsTypeSupported(nsACString_internal const&, nsIWebNavigation*, unsigned*) + 192
20 org.mozilla.firefox 0x008241b4 nsDSURIContentListener::CanHandleContent(char const*, int, char**, int*) + 164
21 org.mozilla.firefox 0x008240ec nsDSURIContentListener::IsPreferred(char const*, char**, int*) + 184
22 org.mozilla.firefox 0x008240c4 nsDSURIContentListener::IsPreferred(char const*, char**, int*) + 144
23 org.mozilla.firefox 0x0027451c nsDocumentOpenInfo::TryContentListener(nsIURIContentListener*, nsIChannel*) + 140
24 org.mozilla.firefox 0x00273d04 nsDocumentOpenInfo::DispatchContent(nsIRequest*, nsISupports*) + 1136
25 org.mozilla.firefox 0x00273758 nsDocumentOpenInfo::OnStartRequest(nsIRequest*, nsISupports*) + 996
26 org.mozilla.firefox 0x00679be4 nsHttpChannel::CallOnStartRequest() + 488
27 org.mozilla.firefox 0x0067a138 nsHttpChannel::ProcessNormal() + 580
28 org.mozilla.firefox 0x00679ed0 nsHttpChannel::ProcessResponse() + 708
29 org.mozilla.firefox 0x003b2b90 nsInputStreamPump::OnStateStart() + 112
30 org.mozilla.firefox 0x003b2aa4 nsInputStreamPump::OnInputStreamReady(nsIAsyncInputStream*) + 104
31 libxpcom_core.dylib 0x2c0838e4 nsAStreamCopier::PostContinuationEvent_Locked() + 1240
32 libxpcom_core.dylib 0x2c047c34 PL_HandleEvent + 36
33 libxpcom_core.dylib 0x2c047b58 PL_ProcessPendingEvents + 128
34 com.apple.CoreFoundation 0x907de4fc __CFRunLoopDoSources0 + 384
35 com.apple.CoreFoundation 0x907dda2c __CFRunLoopRun + 452
36 com.apple.CoreFoundation 0x907dd4ac CFRunLoopRunSpecific + 268
37 com.apple.HIToolbox 0x9329ab20 RunCurrentEventLoopInMode + 264
38 com.apple.HIToolbox 0x9329a1b4 ReceiveNextEventCommon + 380
39 com.apple.HIToolbox 0x932df348 AcquireNextEventInMode + 72
40 com.apple.HIToolbox 0x932df138 RunApplicationEventLoop + 132
41 org.mozilla.firefox 0x00295860 nsAppShell::Run() + 64
42 org.mozilla.firefox 0x00333370 nsAppStartup::Run() + 60
43 org.mozilla.firefox 0x0001287c XRE_main + 4760
44 org.mozilla.firefox 0x0000d768 start + 432
45 org.mozilla.firefox 0x0000d5e8 start + 48
Thread 1:
0 libSystem.B.dylib 0x9001f88c select + 12
1 libnspr4.dylib 0x2001f24c poll + 392
2 libnspr4.dylib 0x2001ba84 PR_OpenDir + 944
3 org.mozilla.firefox 0x003bee70 nsSocketTransportService::Poll(unsigned*) + 164
4 org.mozilla.firefox 0x003bf610 nsSocketTransportService::Run() + 432
5 libxpcom_core.dylib 0x2c04a78c nsThread::Main(void*) + 56
6 libnspr4.dylib 0x2001cf10 PR_Select + 852
7 libSystem.B.dylib 0x9002bd08 pthreadbody + 96
Thread 2:
0 libSystem.B.dylib 0x90054388 semaphoretimedwait_signaltrap + 8
1 libSystem.B.dylib 0x900541e4 pthreadcondtimedwait + 676
2 libnspr4.dylib 0x20017df8 PR_Unlock + 300
3 libnspr4.dylib 0x2001805c PR_WaitCondVar + 136
4 libxpcom_core.dylib 0x2c04d374 TimerThread::Run() + 412
5 libxpcom_core.dylib 0x2c04a78c nsThread::Main(void*) + 56
6 libnspr4.dylib 0x2001cf10 PR_Select + 852
7 libSystem.B.dylib 0x9002bd08 pthreadbody + 96
Thread 3:
0 libSystem.B.dylib 0x90054388 semaphoretimedwait_signaltrap + 8
1 libSystem.B.dylib 0x900541e4 pthreadcondtimedwait + 676
2 libnspr4.dylib 0x20017df8 PR_Unlock + 300
3 libnspr4.dylib 0x2001805c PR_WaitCondVar + 136
4 org.mozilla.firefox 0x0037bfb0 nsIOThreadPool::ThreadFunc(void*) + 116
5 libnspr4.dylib 0x2001cf10 PR_Select + 852
6 libSystem.B.dylib 0x9002bd08 pthreadbody + 96
Thread 4:
0 libSystem.B.dylib 0x90054388 semaphoretimedwait_signaltrap + 8
1 libSystem.B.dylib 0x900541e4 pthreadcondtimedwait + 676
2 libnspr4.dylib 0x20017df8 PR_Unlock + 300
3 libnspr4.dylib 0x2001805c PR_WaitCondVar + 136
4 org.mozilla.firefox 0x003d7fb0 nsSSLThread::Run() + 252
5 libnspr4.dylib 0x2001cf10 PR_Select + 852
6 libSystem.B.dylib 0x9002bd08 pthreadbody + 96
Thread 5:
0 libSystem.B.dylib 0x90054388 semaphoretimedwait_signaltrap + 8
1 libSystem.B.dylib 0x900541e4 pthreadcondtimedwait + 676
2 libnspr4.dylib 0x20017df8 PR_Unlock + 300
3 libnspr4.dylib 0x2001805c PR_WaitCondVar + 136
4 org.mozilla.firefox 0x003d3f40 nsCertVerificationThread::Run() + 104
5 libnspr4.dylib 0x2001cf10 PR_Select + 852
6 libSystem.B.dylib 0x9002bd08 pthreadbody + 96
Thread 6:
0 libSystem.B.dylib 0x9002c3c8 semaphorewait_signaltrap + 8
1 libSystem.B.dylib 0x90030eac pthreadcondwait + 480
2 libnspr4.dylib 0x20018048 PR_WaitCondVar + 116
3 org.mozilla.firefox 0x005e7fd8 mozStorageService::FreeLocks() + 4492
4 org.mozilla.firefox 0x00a59fc4 MOZZ__lengthcode + 198768
5 libxpcom_core.dylib 0x2c04a78c nsThread::Main(void*) + 56
6 libnspr4.dylib 0x2001cf10 PR_Select + 852
7 libSystem.B.dylib 0x9002bd08 pthreadbody + 96
Thread 7:
0 libSystem.B.dylib 0x90054388 semaphoretimedwait_signaltrap + 8
1 libSystem.B.dylib 0x900541e4 pthreadcondtimedwait + 676
2 libnspr4.dylib 0x20017df8 PR_Unlock + 300
3 libnspr4.dylib 0x2001805c PR_WaitCondVar + 136
4 org.mozilla.firefox 0x0067692c nsHostResolver::GetHostToLookup(nsHostRecord**) + 132
5 org.mozilla.firefox 0x00676c80 nsHostResolver::ThreadFunc(void*) + 184
6 libnspr4.dylib 0x2001cf10 PR_Select + 852
7 libSystem.B.dylib 0x9002bd08 pthreadbody + 96
Thread 8:
0 libSystem.B.dylib 0x90054388 semaphoretimedwait_signaltrap + 8
1 libSystem.B.dylib 0x900541e4 pthreadcondtimedwait + 676
2 libnspr4.dylib 0x20017df8 PR_Unlock + 300
3 libnspr4.dylib 0x2001805c PR_WaitCondVar + 136
4 org.mozilla.firefox 0x0037bfb0 nsIOThreadPool::ThreadFunc(void*) + 116
5 libnspr4.dylib 0x2001cf10 PR_Select + 852
6 libSystem.B.dylib 0x9002bd08 pthreadbody + 96
Thread 9:
0 libSystem.B.dylib 0x9002c3c8 semaphorewait_signaltrap + 8
1 libSystem.B.dylib 0x90030eac pthreadcondwait + 480
2 libnspr4.dylib 0x20018048 PR_WaitCondVar + 116
3 libnspr4.dylib 0x200183c4 PR_Wait + 48
4 libxpcom_core.dylib 0x2c047db8 PL_WaitForEvent + 56
5 libxpcom_core.dylib 0x2c049484 nsEventQueueImpl::WaitForEvent(PLEvent**) + 56
6 org.mozilla.firefox 0x0035e28c nsUrlClassifierDBService::Shutdown() + 536
7 libnspr4.dylib 0x2001cf10 PR_Select + 852
8 libSystem.B.dylib 0x9002bd08 pthreadbody + 96
Thread 0 crashed with PPC Thread State 64:
srr0: 0x0000000090003244 srr1: 0x000000000000d030 vrsave: 0x0000000000000000
cr: 0x82024242 xer: 0x0000000000000004 lr: 0x0000000001a3fbf4 ctr: 0x0000000090003240
r0: 0x0000000001a3fbf4 r1: 0x00000000018bcf50 r2: 0x0000000000001153 r3: 0x000000005852455f
r4: 0x000000000000003d r5: 0x0000000000000003 r6: 0x00000000018bd190 r7: 0x00000000018bc920
r8: 0x0000000001a5349c r9: 0x0000000000000000 r10: 0x0000000001a3fb6c r11: 0x0000000024024242
r12: 0x0000000090003240 r13: 0x0000000002469fe6 r14: 0x0000000000000000 r15: 0x0000000000000000
r16: 0x0000000000000000 r17: 0x0000000000000001 r18: 0x0000000002469f7d r19: 0x0000000002469f7b
r20: 0x00000000bfffe430 r21: 0x0000000000000000 r22: 0x00000000bfffe3f0 r23: 0x0000000005b89880
r24: 0x00000000bfffe3b0 r25: 0x00000000018bd0c0 r26: 0x0000000000000001 r27: 0x00000000018bd0c0
r28: 0x0000000000000001 r29: 0x0000000001c0616c r30: 0x000000005852455f r31: 0x0000000001a3b35c
Binary Images Description:
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0x20000000 - 0x20032fff libnspr4.dylib /Applications/Firefox.app/Contents/MacOS/libnspr4.dylib
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0x9199a000 - 0x919aefff com.apple.speech.synthesis.framework 3.3 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x919bc000 - 0x91a02fff com.apple.ImageIO.framework 1.5.5 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
0x91a19000 - 0x91ae0fff libcrypto.0.9.7.dylib /usr/lib/libcrypto.0.9.7.dylib
0x91b2e000 - 0x91b43fff libcups.2.dylib /usr/lib/libcups.2.dylib
0x91b48000 - 0x91b66fff libJPEG.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x91b6c000 - 0x91c23fff libJP2.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x91c72000 - 0x91c76fff libGIF.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x91c78000 - 0x91ce0fff libRaw.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRaw.dylib
0x91ce5000 - 0x91d22fff libTIFF.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x91d29000 - 0x91d42fff libPng.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
0x91d47000 - 0x91d4afff libRadiance.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x91d4c000 - 0x91e2afff libxml2.2.dylib /usr/lib/libxml2.2.dylib
0x91e4a000 - 0x91e4afff com.apple.Accelerate 1.2.2 (Accelerate 1.2.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x91e4c000 - 0x91f31fff com.apple.vImage 2.4 /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x91f39000 - 0x91f58fff com.apple.Accelerate.vecLib 3.2.2 (vecLib 3.2.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x91fc4000 - 0x92032fff libvMisc.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x9203d000 - 0x920d2fff libvDSP.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x920ec000 - 0x92674fff libBLAS.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x926a7000 - 0x929d2fff libLAPACK.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x92a02000 - 0x92af0fff libiconv.2.dylib /usr/lib/libiconv.2.dylib
0x92af3000 - 0x92b7bfff com.apple.DesktopServices 1.3.6 /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x92bbc000 - 0x92de7fff com.apple.Foundation 6.4.8 (567.29) /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x92f14000 - 0x92f32fff libGL.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x92f3d000 - 0x92f97fff libGLU.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x92fb5000 - 0x92fb5fff com.apple.Carbon 10.4 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x92fb7000 - 0x92fcbfff com.apple.ImageCapture 3.0 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x92fe3000 - 0x92ff3fff com.apple.speech.recognition.framework 3.4 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x92fff000 - 0x93014fff com.apple.securityhi 2.0 (203) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x93026000 - 0x930adfff com.apple.ink.framework 101.2 (69) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x930c1000 - 0x930ccfff com.apple.help 1.0.3 (32) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x930d6000 - 0x93103fff com.apple.openscripting 1.2.5 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x9311d000 - 0x9312dfff com.apple.print.framework.Print 5.0 (190.1) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x93139000 - 0x9319ffff com.apple.htmlrendering 1.1.2 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
0x931d0000 - 0x9321ffff com.apple.NavigationServices 3.4.4 (3.4.3) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
0x9324d000 - 0x9326afff com.apple.audio.SoundManager 3.9 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
0x9327c000 - 0x93289fff com.apple.CommonPanels 1.2.2 (73) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x93292000 - 0x935a0fff com.apple.HIToolbox 1.4.9 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x936f0000 - 0x936fcfff com.apple.opengl 1.4.7 /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x93775000 - 0x93775fff com.apple.Cocoa 6.4 (???) /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x93777000 - 0x93daafff com.apple.AppKit 6.4.7 (824.41) /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x94137000 - 0x941a9fff com.apple.CoreData 91 (92.1) /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x941e2000 - 0x942a6fff com.apple.audio.toolbox.AudioToolbox 1.4.5 /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x942f8000 - 0x942f8fff com.apple.audio.units.AudioUnit 1.4 /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x942fa000 - 0x944bafff com.apple.QuartzCore 1.4.12 /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x94504000 - 0x94541fff libsqlite3.0.dylib /usr/lib/libsqlite3.0.dylib
0x94549000 - 0x94599fff libGLImage.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x945a2000 - 0x945bcfff com.apple.CoreVideo 1.4.1 /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x945cc000 - 0x945ecfff libmx.A.dylib /usr/lib/libmx.A.dylib
0x9478d000 - 0x9479cfff libCGATS.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
0x947a4000 - 0x947b0fff libCSync.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x947f6000 - 0x9480efff libRIP.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x94815000 - 0x94b34fff com.apple.QuickTime 7.2.0 /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0x94c18000 - 0x94c89fff libstdc++.6.dylib /usr/lib/libstdc++.6.dylib
0x96613000 - 0x96629fff libJapaneseConverter.dylib /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib
Model: PowerBook6,8, BootROM 4.9.0f0, 1 processors, PowerPC G4 (1.2), 1.5 GHz, 1.25 GB
Graphics: GeForce FX Go5200, GeForce FX Go5200, AGP, 64 MB
Memory Module: DIMM0/BUILT-IN, 256 MB, built-in, built-in
Memory Module: DIMM1/J31, 1 GB, DDR SDRAM, PC2700U-25330
AirPort: AirPort Extreme, 405.1 (3.90.34.0.p18)
Modem: Jump, V.92, Version 1.0
Bluetooth: Version 1.7.14f14, 2 service, 1 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Parallel ATA Device: MATSHITADVD-R UJ-835E
Parallel ATA Device: Hitachi HTS541080G9AT00, 74.53 GB
USB Device: Bluetooth HCI, Up to 12 Mb/sec, 500 mA
USB Device: Apple Internal Trackpad, Apple Computer, Up to 12 Mb/sec, 500 mA

Please post this in the correct forum, such as here (Mac OS X 10.4 Tiger):
http://discussions.apple.com/category.jspa?categoryID=160

Firefox crashes when I open my facebook account. But when someone else opens his/her account on my laptop, then the crash never happens..

<blockquote>Locking duplicate thread. 
Please continue here:
[[/questions/957008]]</blockquote>
I tried opening my facebook account but nothing helped....I am able to open other websites....and my friends are able to view their facebook account on my laptop....but i dont know whenever i try opening my account, firefox crashes in between

I have had a similar problem with my system. I just recently (within a week of this post) built a brand new desktop. I installed Windows 7 64-bit Home and had a clean install, no problems. Using IE downloaded an anti-virus program, and then, because it was the latest version, downloaded and installed Firefox 4.0. As I began to search the internet for other programs to install after about maybe 10-15 minutes my computer crashes. Blank screen (yet monitor was still receiving a signal from computer) and completely frozen (couldn't even change the caps and num lock on keyboard). I thought I perhaps forgot to reboot after an update so I did a manual reboot and it started up fine.
When ever I got on the internet (still using firefox) it would crash after anywhere between 5-15 minutes. Since I've had good experience with FF in the past I thought it must be either the drivers or a hardware problem. So in-between crashes I updated all the drivers. Still had the same problem. Took the computer to a friend who knows more about computers than I do, made sure all the drivers were updated, same problem. We thought that it might be a hardware problem (bad video card, chipset, overheating issues, etc.), but after my friend played around with my computer for a day he found that when he didn't start FF at all it worked fine, even after watching a movie, or going through a playlist on Youtube.
At the time of this posting I'm going to try to uninstall FF 4.0 and download and install FF 3.6.16 which is currently on my laptop and works like a dream. Hopefully that will do the trick, because I love using FF and would hate to have to switch to another browser. Hopefully Mozilla will work out the kinks with FF 4 so I can continue to use it.
I apologize for the lengthy post. Any feedback would be appreciated, but is not necessary. I will try and post back after I try FF 3.16.6.

Firefox crashes when I open facebook

I can view other websites.....but whenever I open facebook, firefox crashes....I am using version 20.00 firefox...tried installing flashplayer plugin again...checked windows update, drivers, evrything...but nothing helped...

hmm. One of those replies that didn't get submitted.
If you have submitted crash reports then please post the IDs of one or more recent crash reports that have this format:
*bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx
You can find the IDs of the submitted crash reports on the about:crashes page.
*You can open the about:crashes page via the location bar, like you open a website, or open this page via "Help > Troubleshooting Information".
See:
*http://kb.mozillazine.org/Mozilla_Crash_Reporter
*https://support.mozilla.org/kb/Mozilla+Crash+Reporter
You can check for problems with current Flash plugin versions and try these:
*disable a possible RealPlayer Browser Record Plugin extension for Firefox and update the RealPlayer if installed
*disable protected mode in Flash 11.3 and later
*disable hardware acceleration in the Flash plugin
*http://kb.mozillazine.org/Flash#Troubleshooting
*http://helpx.adobe.com/flash-player/kb/flash-player-113-crash-mozilla.html

Firefox crashes when I open in both regular and safe mode, i am on windows vista help!

The crash ID is
bp-319da289-3ff9-4ac8-943a-c15462110923

The problem began because my computer had to be sent in because it wouldnt turn on so i had to get it fixed they replaced the motherboard this was the second time the motherboard was replaced and once they did that my firefox hasnt worked the same. I can go on google chrome but thats not what i prefer to use.
& when i right click on firefox it says troubleshoot so im assuming its built in to my computer. im not sure.
I tried the profile manager to create a new profile and that has seemed to work so far. No crashing but it does freeze when i got to facebook and then i have to click ctr alt delete to open task manager to end firefox. It happened twice, the third time i went to google, then twitter and it didnt freeze. I then went to youtube and it froze. So Facebook and youtube make it freeze. Any idea why it does that?
& thank you so much for helping and responding to me.

Firefox crashes when I open my fifth (or more) tab

I routinely keep about 3-4 tabs open and when I click to open a new tab with a specific page, whether it's a link from a Google search, Pandora, or a link to another site, Firefox keeps crashing (though Google seems to open fine every time). I have version 37.0.2.
Recent crash report: https://crash-stats.mozilla.com/report/index/9e1774db-98f1-432b-b06e-ad68c2150421

Thank you user293. I tried various suggestions on there and none seemed to work although deleting my cache and cookies helped temporarily. Then I realized I hadn't turned my computer off in days, I powered it down for the night and everything seems to be working fine now (I feel like a perfect idiot, trust me). Thanks again.

Firefox crashes when I open it but there is no error message or report

Upgraded to latest version and worked fine. Today, as soon as I open Firefox it starts to load the homepages and then crashes without any error message or report. Tried to restart PC but problem remains unchanged. Thanks for your help.

Just FYI
QuickTime 7.7 for Leopard - http://support.apple.com/kb/dl761
http://support.apple.com/kb/DL27 <-- Quicktime 7.5.5

Firefox crashes when i open it and i cant open it in safe mode

here are the crash id's i hope they can be more detailed than what i am about to type
bp-25faf820-3ada-4c6b-846f-a3c412130711
bp-d123fd1a-cd29-46f0-ac47-e29ff2130711
bp-04cbde72-6dd1-4344-89cd-f63d72130711
bp-a491faed-59c6-401f-8e38-802632130711
here is the info. about what happens:
whenever i try to open firefox the crash reporter opens and i cant open mozilla at all i tried uninstalling and re installing but nothing happens

Hello jetfire2000, it is malware related (sprotector.dll)
You can try these free programs to scan for malware, which work with your existing antivirus software:
* [http://www.microsoft.com/security/scanner/default.aspx Microsoft Safety Scanner]
* [http://www.malwarebytes.org/products/malwarebytes_free/ MalwareBytes' Anti-Malware]
* [http://support.kaspersky.com/faq/?qid=208283363 TDSSKiller - AntiRootkit Utility]
* [http://www.surfright.nl/en/hitmanpro/ Hitman Pro]
* [http://www.eset.com/us/online-scanner/ ESET Online Scanner]
[http://windows.microsoft.com/MSE Microsoft Security Essentials] is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.
Further information can be found in the [[Troubleshoot Firefox issues caused by malware]] article.
Did this fix your problems? Please report back to us!

Firefox crash when i open a new window

Since last pacman -Syu i get this when i'm trying to open the preferences window or when i'm starting a download:
*** glibc detected *** /opt/firefox/firefox-bin: free(): invalid pointer: 0x09458f40 ***
======= Backtrace: =========
/lib/libc.so.6[0xb7398c06]
/lib/libc.so.6(cfree+0x89)[0xb739a8c9]
/usr/lib/libglib-2.0.so.0(g_free+0x31)[0xb78909f1]
/opt/firefox/firefox-bin[0x820f083]
/opt/firefox/firefox-bin[0x820f88d]
/opt/firefox/firefox-bin[0x820e1ff]
/opt/firefox/firefox-bin[0x8269873]
/opt/firefox/firefox-bin[0x8268d23]
/opt/firefox/firefox-bin[0x829b5bc]
/opt/firefox/firefox-bin[0x8358682]
/opt/firefox/firefox-bin[0x8358746]
/opt/firefox/firefox-bin[0x835881c]
/opt/firefox/firefox-bin[0x8358601]
/opt/firefox/firefox-bin[0x8358746]
/opt/firefox/firefox-bin[0x835881c]
/opt/firefox/firefox-bin[0x8358601]
/opt/firefox/firefox-bin[0x8358746]
/opt/firefox/firefox-bin[0x835881c]
/opt/firefox/firefox-bin[0x8358601]
/opt/firefox/firefox-bin[0x8358746]
/opt/firefox/firefox-bin[0x835881c]
/opt/firefox/firefox-bin[0x8358601]
/opt/firefox/firefox-bin[0x8358746]
/opt/firefox/firefox-bin[0x835881c]
/opt/firefox/firefox-bin[0x8358601]
/opt/firefox/firefox-bin[0x8358746]
/opt/firefox/firefox-bin[0x835881c]
/opt/firefox/firefox-bin[0x8369250]
/opt/firefox/firefox-bin[0x8358746]
/opt/firefox/firefox-bin[0x835881c]
/opt/firefox/firefox-bin[0x8358601]
/opt/firefox/firefox-bin[0x828400a]
/opt/firefox/firefox-bin[0x843896b]
/opt/firefox/firefox-bin[0x843bfe6]
/opt/firefox/firefox-bin[0x843ba30]
/opt/firefox/firefox-bin[0x843ab6b]
/opt/firefox/firefox-bin[0x843d1a5]
/opt/firefox/firefox-bin[0x84383f8]
/opt/firefox/firefox-bin[0x824d1a1]
/opt/firefox/firefox-bin[0x8246b1a]
/opt/firefox/firefox-bin[0x824ab64]
/usr/lib/libgtk-x11-2.0.so.0[0xb7b88154]
/usr/lib/libgobject-2.0.so.0(g_closure_invoke+0x129)[0xb79077f9]
/usr/lib/libgobject-2.0.so.0[0xb791befb]
/usr/lib/libgobject-2.0.so.0(g_signal_emit_valist+0x617)[0xb791d857]
/usr/lib/libgobject-2.0.so.0(g_signal_emit+0x29)[0xb791de79]
/usr/lib/libgtk-x11-2.0.so.0[0xb7ca5617]
/usr/lib/libgtk-x11-2.0.so.0(gtk_main_do_event+0x326)[0xb7b82696]
/usr/lib/libgdk-x11-2.0.so.0[0xb79e8d1b]
/usr/lib/libgdk-x11-2.0.so.0(gdk_window_process_all_updates+0xac)[0xb79e935c]
/usr/lib/libgdk-x11-2.0.so.0[0xb79e93bb]
/usr/lib/libgdk-x11-2.0.so.0[0xb79cf7db]
/usr/lib/libglib-2.0.so.0[0xb7887671]
/usr/lib/libglib-2.0.so.0(g_main_context_dispatch+0x176)[0xb7889226]
/usr/lib/libglib-2.0.so.0[0xb788c5b2]
/usr/lib/libglib-2.0.so.0(g_main_context_iteration+0x6e)[0xb788cb6e]
/opt/firefox/firefox-bin[0x824c941]
/opt/firefox/firefox-bin[0x8649ff1]
/opt/firefox/firefox-bin[0x86529ec]
/opt/firefox/firefox-bin[0x85a66c6]
/opt/firefox/firefox-bin[0x85a5ea1]
/opt/firefox/firefox-bin[0x8451f75]
/opt/firefox/firefox-bin[0x844eb7f]
======= Memory map: ========
08048000-08a2a000 r-xp 00000000 08:02 80530 /opt/firefox/firefox-bin
08a2a000-08a43000 rwxp 009e1000 08:02 80530 /opt/firefox/firefox-bin
08a43000-09c7a000 rwxp 08a43000 00:00 0 [heap]
b2400000-b2421000 rwxp b2400000 00:00 0
b2421000-b2500000 ---p b2421000 00:00 0
b25ef000-b27c1000 rwxp b25ef000 00:00 0
b27c1000-b27c4000 r-xp 00000000 08:02 80570 /opt/firefox/components/libmozgnome.so
b27c4000-b27c5000 rwxp 00003000 08:02 80570 /opt/firefox/components/libmozgnome.so
b27c5000-b27c6000 ---p b27c5000 00:00 0
b27c6000-b2fc6000 rwxp b27c6000 00:00 0
b2fc6000-b2fc7000 ---p b2fc6000 00:00 0
b2fc7000-b37c7000 rwxp b2fc7000 00:00 0
b37c7000-b37c8000 ---p b37c7000 00:00 0
b37c8000-b3fc8000 rwxp b37c8000 00:00 0
b3fc8000-b3fd6000 r-xp 00000000 08:02 80543 /opt/firefox/components/libspellchecker.so
b3fd6000-b3fd7000 rwxp 0000e000 08:02 80543 /opt/firefox/components/libspellchecker.so
b3fd7000-b4011000 r-xp 00000000 08:02 80578 /opt/firefox/libnssckbi.so
b4011000-b401b000 rwxp 00039000 08:02 80578 /opt/firefox/libnssckbi.so
b401b000-b4052000 r-xp 00000000 08:02 80700 /opt/firefox/libfreebl3.so
b4052000-b4053000 rwxp 00037000 08:02 80700 /opt/firefox/libfreebl3.so
b4053000-b4054000 ---p b4053000 00:00 0
b4054000-b4854000 rwxp b4054000 00:00 0
b4854
Firefox freeze and i must kill the process 2 times. I reinstalled Firefox, erased my .mozilla and the problem persist.
Last edited by neodreams (2007-10-02 21:24:41)

http://bugs.archlinux.org/task/8120

Firefox crashes when I open a PDF.

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