FIREFOX CRASHES WHEN I OPEN IT TRIED TO UNINSTALL AND RE INSTALL BUT IT WILL NOT UNINSTALL AND STILL WILL NOT WORK

EVERYTIME I TRY TO USE FIREFOX IT CLOSES IMMEDIATELY. I TRIED TO UNINSTALL IT BUT IT WILL NOT UNINSTALL. WHEN I TRIED TO RE DOWNLOAD IT AND RUN FIREFOX 4.0 IT WONT DO IT CAUSE IT SAYS ITS STILL TRYING TO DELETE THE OLD ONE AND KEEPS RESTARTING MY COMPUTER WITHOUT DELETING IT OR INSTALLING THE NEW ONE.

I would expect wording related to connection, but see
http://kb.mozillazine.org/Firewalls

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Firefox crashes when you open it

Firefox will not do anything, except crash.

See if this article helps - [[Firefox crashes when you open it]]

Why does Firefox crash when I open Adobe, Firefox & all plug ins including Adobe are up to date and current, WHY?

Firefox crashes when I open Adobe (pdf) ALL plug ins are up to date as is FF

This is a known issue with Adobe Reader, and it depends on Adobe updating their plugin.
Whilst you're waiting for Adobe to fix their plugin, you can disable it and fallback to the default PDF reader in Firefox by following these steps:
#Go to ''Tools'' > ''Options'' (or ''Firefox'' > ''Options'').
#In the Options window, select the ''Applications'' tab.
#In the ''Search'' field, type ''PDF''. You should find ''Portable Document Format (PDF)''.
#On the right handside you should find an ''Action'' column. In order to view PDF files in Firefox, choose ''Preview in Firefox''.
Did this fix your problems? Please report back to us!
Thank you.

Firefox crashes when i open it and i cant open it in safe mode

here are the crash id's i hope they can be more detailed than what i am about to type
bp-25faf820-3ada-4c6b-846f-a3c412130711
bp-d123fd1a-cd29-46f0-ac47-e29ff2130711
bp-04cbde72-6dd1-4344-89cd-f63d72130711
bp-a491faed-59c6-401f-8e38-802632130711
here is the info. about what happens:
whenever i try to open firefox the crash reporter opens and i cant open mozilla at all i tried uninstalling and re installing but nothing happens

Hello jetfire2000, it is malware related (sprotector.dll)
You can try these free programs to scan for malware, which work with your existing antivirus software:
* [http://www.microsoft.com/security/scanner/default.aspx Microsoft Safety Scanner]
* [http://www.malwarebytes.org/products/malwarebytes_free/ MalwareBytes' Anti-Malware]
* [http://support.kaspersky.com/faq/?qid=208283363 TDSSKiller - AntiRootkit Utility]
* [http://www.surfright.nl/en/hitmanpro/ Hitman Pro]
* [http://www.eset.com/us/online-scanner/ ESET Online Scanner]
[http://windows.microsoft.com/MSE Microsoft Security Essentials] is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.
Further information can be found in the [[Troubleshoot Firefox issues caused by malware]] article.
Did this fix your problems? Please report back to us!

Ok, one sentence, that's tough - I have gone through the 'firefox crashes when you open it' troubleshooting but my problem remains that firefox crashes when i open it, how do i fix this?

Several days ago firefox crashed when opening and it does so every time i try to open it now. I am able to use internet explorer perfectly. In fact one way i discovered i can still open firefox is by using Advanced System Care (which i installed after the crashing so it was not in any way responsible) and going to 'test bandswidth'. Because firefox is my default browser it opened it up. I was able to enter safe mode in this way and restart firefox in safe mode. I then set firefox so that all plugins and extensions were disabled but this did not help. I am running the default theme. I will be happy to provide any further information if anyone can help..thanks in advance.

See:
*http://www.mozilla.org/en-US/firefox/channel/
*http://nightly.mozilla.org/
Note that the Aurora (28.0a2) and Nightly (29.0a1) build are updated daily and can be unstable being alpha releases. 
You always need to install such a version alongside of the current release via a custom install and use a separate profile for each Firefox version.
Make sure not to start Firefox after the installation has finished and use the Profile Manager to create a new (separate) profile for each version. 
Do a custom install in a different program folder and use the Profile Manager to create a new profile for this version, so make sure not to start Firefox after the installation has finished.
* http://kb.mozillazine.org/Testing_pre-release_versions
* http://kb.mozillazine.org/Profile_Manager#Creating_a_new_profile
* http://kb.mozillazine.org/Shortcut_to_a_specific_profile

Firefox crashes when i open it, wont let me on it at all not even in safe mode and it doesnt give me my crash report?

When i open firefox i get the message Firefox has stopped - A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.
I've also tried to go in safe mode. It would crash and give me the same message.
I've tried opening it by right clicking and clicking run as administrator. It opens then and i tried the solutions it says on the forum to do in safe mode and none of those work.
I have deleted and reinstalled firefox multiple times.
Nothing seems to work.
Also it doesnt give me a crash report.
I troubleshot it and it said "Issue found incompatible application detected " then it says "incompatible application - firefox is incompatible"

The problem began because my computer had to be sent in because it wouldnt turn on so i had to get it fixed they replaced the motherboard this was the second time the motherboard was replaced and once they did that my firefox hasnt worked the same. I can go on google chrome but thats not what i prefer to use.
& when i right click on firefox it says troubleshoot so im assuming its built in to my computer. im not sure.
I tried the profile manager to create a new profile and that has seemed to work so far. No crashing but it does freeze when i got to facebook and then i have to click ctr alt delete to open task manager to end firefox. It happened twice, the third time i went to google, then twitter and it didnt freeze. I then went to youtube and it froze. So Facebook and youtube make it freeze. Any idea why it does that?
& thank you so much for helping and responding to me.

Firefox crashes when I open my facebook account. But when someone else opens his/her account on my laptop, then the crash never happens..

<blockquote>Locking duplicate thread. 
Please continue here:
[[/questions/957008]]</blockquote>
I tried opening my facebook account but nothing helped....I am able to open other websites....and my friends are able to view their facebook account on my laptop....but i dont know whenever i try opening my account, firefox crashes in between

I have had a similar problem with my system. I just recently (within a week of this post) built a brand new desktop. I installed Windows 7 64-bit Home and had a clean install, no problems. Using IE downloaded an anti-virus program, and then, because it was the latest version, downloaded and installed Firefox 4.0. As I began to search the internet for other programs to install after about maybe 10-15 minutes my computer crashes. Blank screen (yet monitor was still receiving a signal from computer) and completely frozen (couldn't even change the caps and num lock on keyboard). I thought I perhaps forgot to reboot after an update so I did a manual reboot and it started up fine.
When ever I got on the internet (still using firefox) it would crash after anywhere between 5-15 minutes. Since I've had good experience with FF in the past I thought it must be either the drivers or a hardware problem. So in-between crashes I updated all the drivers. Still had the same problem. Took the computer to a friend who knows more about computers than I do, made sure all the drivers were updated, same problem. We thought that it might be a hardware problem (bad video card, chipset, overheating issues, etc.), but after my friend played around with my computer for a day he found that when he didn't start FF at all it worked fine, even after watching a movie, or going through a playlist on Youtube.
At the time of this posting I'm going to try to uninstall FF 4.0 and download and install FF 3.6.16 which is currently on my laptop and works like a dream. Hopefully that will do the trick, because I love using FF and would hate to have to switch to another browser. Hopefully Mozilla will work out the kinks with FF 4 so I can continue to use it.
I apologize for the lengthy post. Any feedback would be appreciated, but is not necessary. I will try and post back after I try FF 3.16.6.

Firefox crashes when closing open windows

Hi
Since updating to the new Firefox 18.0.1 every time I try to close a few open windows Firefox crashes. I would be reading my mail and after having about 10 open windows I go and check on the X to close the windows. I can close about five to seven of them with no problem but when I have about three of them left Firefox crashes. It is very annoying. I used the Firefox Safe Mode feature and this problem does not happen while in Safe Mode. I don't know what the next step is to fix this problem. Could you please help. Thank you

Hello,
Thanks for responding back. Norton is to release an update shortly to fix this crashing issue.
Have a nice day!

Firefox crashes when I open a PDF.

Hello
My firefox is constantly crashing whenever I open ANY PDF file. I have tried all of your support articles, including updating firefox, updating adobe, I even tried deleting my entire firefox profile (I lost all my bookmarks and settings) and uninstalling the entire program, and it still doesn't work. PDFs open fine in internet explorer if that helps, but I hate IE with a passion and I would rather stick with firefox... I listed the two crash IDs from today, separated by the underscore.
Thanks for reading and hope there is a way to fix this.

If you have submitted crash reports then please post the IDs of one or more crash reports that have this format:
*bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx
You can find the IDs of the submitted crash reports on the about:crashes page.
*You can open the about:crashes page via the location bar, like you open a website.
See:
*http://kb.mozillazine.org/Mozilla_Crash_Reporter
*https://support.mozilla.org/kb/Mozilla+Crash+Reporter

Why firefox crash when I open gmail or google translate?

when I open new gmail or google translate firefox crash again and again Its happening after updating into firefox 3.6.19. It also causes for slowing my computer now what can I do?

This is a known issue with Adobe Reader, and it depends on Adobe updating their plugin.
Whilst you're waiting for Adobe to fix their plugin, you can disable it and fallback to the default PDF reader in Firefox by following these steps:
#Go to ''Tools'' > ''Options'' (or ''Firefox'' > ''Options'').
#In the Options window, select the ''Applications'' tab.
#In the ''Search'' field, type ''PDF''. You should find ''Portable Document Format (PDF)''.
#On the right handside you should find an ''Action'' column. In order to view PDF files in Firefox, choose ''Preview in Firefox''.
Did this fix your problems? Please report back to us!
Thank you.

Firefox crashes when I open facebook

I can view other websites.....but whenever I open facebook, firefox crashes....I am using version 20.00 firefox...tried installing flashplayer plugin again...checked windows update, drivers, evrything...but nothing helped...

hmm. One of those replies that didn't get submitted.
If you have submitted crash reports then please post the IDs of one or more recent crash reports that have this format:
*bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx
You can find the IDs of the submitted crash reports on the about:crashes page.
*You can open the about:crashes page via the location bar, like you open a website, or open this page via "Help > Troubleshooting Information".
See:
*http://kb.mozillazine.org/Mozilla_Crash_Reporter
*https://support.mozilla.org/kb/Mozilla+Crash+Reporter
You can check for problems with current Flash plugin versions and try these:
*disable a possible RealPlayer Browser Record Plugin extension for Firefox and update the RealPlayer if installed
*disable protected mode in Flash 11.3 and later
*disable hardware acceleration in the Flash plugin
*http://kb.mozillazine.org/Flash#Troubleshooting
*http://helpx.adobe.com/flash-player/kb/flash-player-113-crash-mozilla.html

Firefox crashes when you open it,when loading certain pages,when you exit it

why? also i install latest version but still it is in 4.0.1...

See:
*http://www.mozilla.org/en-US/firefox/channel/
*http://nightly.mozilla.org/
Note that the Aurora (28.0a2) and Nightly (29.0a1) build are updated daily and can be unstable being alpha releases. 
You always need to install such a version alongside of the current release via a custom install and use a separate profile for each Firefox version.
Make sure not to start Firefox after the installation has finished and use the Profile Manager to create a new (separate) profile for each version. 
Do a custom install in a different program folder and use the Profile Manager to create a new profile for this version, so make sure not to start Firefox after the installation has finished.
* http://kb.mozillazine.org/Testing_pre-release_versions
* http://kb.mozillazine.org/Profile_Manager#Creating_a_new_profile
* http://kb.mozillazine.org/Shortcut_to_a_specific_profile

Firefox crashes when I open in both regular and safe mode, i am on windows vista help!

The crash ID is
bp-319da289-3ff9-4ac8-943a-c15462110923

The problem began because my computer had to be sent in because it wouldnt turn on so i had to get it fixed they replaced the motherboard this was the second time the motherboard was replaced and once they did that my firefox hasnt worked the same. I can go on google chrome but thats not what i prefer to use.
& when i right click on firefox it says troubleshoot so im assuming its built in to my computer. im not sure.
I tried the profile manager to create a new profile and that has seemed to work so far. No crashing but it does freeze when i got to facebook and then i have to click ctr alt delete to open task manager to end firefox. It happened twice, the third time i went to google, then twitter and it didnt freeze. I then went to youtube and it froze. So Facebook and youtube make it freeze. Any idea why it does that?
& thank you so much for helping and responding to me.

Firefox crashes when I open my fifth (or more) tab

I routinely keep about 3-4 tabs open and when I click to open a new tab with a specific page, whether it's a link from a Google search, Pandora, or a link to another site, Firefox keeps crashing (though Google seems to open fine every time). I have version 37.0.2.
Recent crash report: https://crash-stats.mozilla.com/report/index/9e1774db-98f1-432b-b06e-ad68c2150421

Thank you user293. I tried various suggestions on there and none seemed to work although deleting my cache and cookies helped temporarily. Then I realized I hadn't turned my computer off in days, I powered it down for the night and everything seems to be working fine now (I feel like a perfect idiot, trust me). Thanks again.

Firefox crashes when I open it but there is no error message or report

Upgraded to latest version and worked fine. Today, as soon as I open Firefox it starts to load the homepages and then crashes without any error message or report. Tried to restart PC but problem remains unchanged. Thanks for your help.

Just FYI
QuickTime 7.7 for Leopard - http://support.apple.com/kb/dl761
http://support.apple.com/kb/DL27 <-- Quicktime 7.5.5

FIREFOX CRASHES WHEN I OPEN IT TRIED TO UNINSTALL AND RE INSTALL BUT IT WILL NOT UNINSTALL AND STILL WILL NOT WORK

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