Firefox crashes when i open it, wont let me on it at all not even in safe mode and it doesnt give me my crash report?
When i open firefox i get the message Firefox has stopped - A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.
I've also tried to go in safe mode. It would crash and give me the same message.
I've tried opening it by right clicking and clicking run as administrator. It opens then and i tried the solutions it says on the forum to do in safe mode and none of those work.
I have deleted and reinstalled firefox multiple times.
Nothing seems to work.
Also it doesnt give me a crash report.
I troubleshot it and it said "Issue found incompatible application detected " then it says "incompatible application - firefox is incompatible"
The problem began because my computer had to be sent in because it wouldnt turn on so i had to get it fixed they replaced the motherboard this was the second time the motherboard was replaced and once they did that my firefox hasnt worked the same. I can go on google chrome but thats not what i prefer to use.
& when i right click on firefox it says troubleshoot so im assuming its built in to my computer. im not sure.
I tried the profile manager to create a new profile and that has seemed to work so far. No crashing but it does freeze when i got to facebook and then i have to click ctr alt delete to open task manager to end firefox. It happened twice, the third time i went to google, then twitter and it didnt freeze. I then went to youtube and it froze. So Facebook and youtube make it freeze. Any idea why it does that?
& thank you so much for helping and responding to me.
Similar Messages
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Hi,
I was on a genealogy site using Firefox. I was asked to download and install " MFInstall.exe " which I did. The final instructions were: Firefox will restart and you will be able to continue.
Firefox closed (two windows), and will not open. I have access on quicklaunch (Vista) which has no response to clicking.
I still have the icon in the start menu - right=clicking at first gave me the option to 'start in safe mode' (with no response). Now clicking the icon there does not show this anymore.
I tried to 'run as admin' with no reponse.
I have found the MFInstall. exe file in my download folder. I will delete it if you think that will help.
I have CC cleaner which doesn't find it when I ask (I guess 'cause it's inside F/Fox?)
If you have any ideas, I would be most grateful. Thanks.Solved. (or resolved)
G'day. I'm visiting on my Firefox browser - Yay. Thought I'd update this. After I wrote this last night, (with IE browser) the confirmation e-mail's link wouldn't even work.
I deleted the offending program. I used CC Cleaner to run through the computer. Still no go. I went to bed with AVG scanning everything.
I woke to find AVG had done it's work, finding 2 problems and fixed. Still no access to mozilla.
I shut down whole computer (intending to start in safe mode). Got distracted and missed the bootup prompt. Logged on anyway, so I'd have something to tell the 'help' line here.
Woo hoo! I must have done something right, because here I am, via the link in last night's email.
The offending program was via 'Ancestry . com'. I'm off to tell them now.
I'm hoping this might assist someone else. Take care - Jo -
Office 2013 Home & Business Edition - None of the application (Word, Powerpoint, Excel or Outlook) is opening, not even in safe mode.. I tried to run the application in compatibility mode by right clicking the excel.exe and choosing the compatibility
mode, still no success. It is installed on Windows 7 Professional SP1. All the latest updates are already installed. I have also tried Microsoft fixit, but still no Success. Please help!!I'm so sorry that I forgot the Office programs even not open in safe mode and provide useless information in my last reply.
The problem persists when we perform a Windows clean boot, right?
Were the Office programs suddenly not working? Or it just can’t be open after you install it? Did you get any error message?
If you haven’t try a repair of your Office installation, we can try it to check the result:
http://office.microsoft.com/en-us/project-help/repair-office-programs-HA010357402.aspx
In addition, try to use Event Viewer to see if we can get some useful error log about this problem. See:
http://windows.microsoft.com/en-us/windows/open-event-viewer#1TC=windows-7
Regards,
Steve Fan
Forum Support
Come back and mark the replies as answers if they help and unmark them if they provide no help.
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As stated above, firefox loses my profile every time I restart the computor. I have created new profiles and changed the location and changed it back again to no avail. I now want to just restart firefox in default mode but the default button does not appear, not even in safe mode.
Yes. Sorry, I should have mentioned that there have been several reboots involved during the troubleshooting.
I am running Firefox in an admin level account in this case - so, there shouldn't be any permission issues there.
I have tried shutting down both the desktop firewall software, and the anti-virus, and the problem still persists exactly as described. (Obviously, I disconnected the system when I did that [smile].)
All other software on the system that I have tried, interacts with the file dialog just fine ... so, I don't think it is anything central like some corruption associated with the file dialog itself.
As I said, it is most perplexing. -
Firefox won't start (not even in Safe Mode) on Windows 7 x64
I am Running Windows 7 x64 and Firefox 3.6.15.
Since the day before yesterday I am unable to start Firefox. Even in Safe Mode it just won't start.
I click the Firefox icon, the mouse cursor changes to indicate the computer is doing something. After 3 seconds or so the mouse cursor again changes back to its default state. Nothing else happens.
The Task Manager in Windows shows me that an instance of firefox.exe is running, but I see no Firefox window.
Then if I again click to open Firefox, another firefox.exe instance starts, but again I see no Firefox window.
There isn't even a warning about one instance of Firefox already running.
What I have tried:
I have uninstalled Firefox, removed all the Firefox files and folders from c:\users\username\AppData\Local and Roamning. I re-downloaded the 3.6.15 installation package and re-installed.
No change.I have the same problem.
The only Firefox version working is the 64bit nightly build 6.0a1. No 32Bit version of Firefox works!. Chrome, Safari and Internet Explorer all work well.
Another Problem I have in this context is, that the Firefox Installer hangs in the tidy up step - even for the nightly 64Bit version. I have to kill the setup.exe process but the Installation seems to be completed.
Before my change to Win7 64Bit I had OpenText NFS Solo 14 installed on a 32Bit Windows7 and no Problems.
Is there a solution for this problem without uninstalling OpenText NFS Solo 14?
I need the NFS Server at work. -
Hey guys,
My dad just got a new laptop that should be beyond capable of running iTunes. He installed it, tried to run it and it wouldn't open. I uninstalled it, re-downloaded it and tried to run it and it's a no go for me as well. Tried to run a repair and nothing. Tried to open it in safe mode and nothing. Does anyone have any ideas what might be gumming it up? His computer has a 1.5 gig Quad core, 4 Gig of Ram, is running on 64bit Windows 7 that is fully updated as of this morning and iTunes is doing jack squat Please help!FYI the sloution which are mentioned above are copied from below link and I just pasted the Information which were required. I am sorry as IT was not aware that the website belong to any of community participants and also I didn't new that copying a required information from a different website is not allowed and we have to write everything on our own or only post the thing that we have researched and if that is the case then I think most of us is in wrong place, because my intention is not to take credit here I am just trying to contribute my time in helping those users where techies like you are not reached.
http://pcsupport.about.com/od/findbyerrormessage/a/msvcr80-dll-not-found-missing -error.htm -
After update Firefox crashes, even in safe mode and profile manager
I don't use Roboform and Trusteer.
AdapterDeviceID: 0116
AdapterVendorID: 8086
AvailableVirtualMemory: 4022325248
BuildID: 20111104165243
CrashTime: 1321003469
Email: [email protected]
FramePoisonBase: 00000000f0de0000
FramePoisonSize: 65536
InstallTime: 1320907104
Notes: AdapterVendorID: 8086, AdapterDeviceID: 0116, AdapterDriverVersion: 8.15.10.2253
Has dual GPUs. GPU #2: AdapterVendorID2: 10de, AdapterDeviceID2: 0df5, AdapterDriverVersion2: 8.17.12.6594D2D? D2D+
DWrite? DWrite+
D3D10 Layers? D3D10 Layers-
ProductName: Firefox
ReleaseChannel: release
SecondsSinceLastCrash: 89
StartupTime: 1321003468
SystemMemoryUsePercentage: 45
Throttleable: 1
TotalVirtualMemory: 4294836224
URL:
Vendor: Mozilla
Version: 8.0
Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 1 : %SystemRoot%\system32\mswsock.dll
MSAFD Tcpip [UDP/IP] : 2 : 2 :
MSAFD Tcpip [RAW/IP] : 2 : 3 : %SystemRoot%\system32\mswsock.dll
MSAFD Tcpip [TCP/IPv6] : 2 : 1 :
MSAFD Tcpip [UDP/IPv6] : 2 : 2 : %SystemRoot%\system32\mswsock.dll
MSAFD Tcpip [RAW/IPv6] : 2 : 3 :
RSVP TCPv6-serviceprovider : 2 : 1 : %SystemRoot%\system32\mswsock.dll
RSVP TCP-serviceprovider : 2 : 1 :
RSVP UDPv6-serviceprovider : 2 : 2 : %SystemRoot%\system32\mswsock.dll
RSVP UDP-serviceprovider : 2 : 2 :If you do not have Rapport or Roboform, then we need to have a crash report ID.
When you send Mozilla a crash report it just puts it in a giant database. We have no way of looking it up without the Report ID. I have no idea what is wrong without looking up the crash report. Please get the Report ID of your latest crash report.<br>
See https://support.mozilla.com/en-US/kb/Firefox%20crashes -
Firefox hangs on startup (even in safe-mode) and no sessionstore.js file to edit.
After a system restart due to Firefox seeming to act strangely, it hangs as soon as I open it. The tab says "Connecting..." but it eventually just stops responding.
Safe-mode doesn't work either, but private browsing is okay (which obviously I'd rather not use primarily.)
I had a few tabs open and I suspect one of them might be a pain for session restore to open, so I figured I would go try to snag it from the sessionstore.js but unfortunately I apparently don't have one.
I tried enabling the "ask before restoring tabs" feature but that didn't help either.'''Edit: I used private browsing to change the settings to open a blank page on startup and it worked perfectly. Thank you so much! :)'''
Thanks for the quick reply!
Will changing that setting work from either private browsing or another profile? Because my default profile just freezes instantly, can't even get to options. :/
The URL I thought might be causing problems was http://brennadaugherty.tumblr.com/ ... I have no idea why it would. I also had http://brennahaspixels.tumblr.com/ open and since that has tons of little images on it that seems more likely but the problem started with that first URL.
I actually started a new profile and transferred everything else over to it and it works fine, but it would be nice to figure out what happened to the first. :/ -
FF automatically updated to v7. Since then, it won't open. I've tried opening it with the taskmanager open, and firefox.exe appears under processes for maybe 2 seconds, then disappears. I did a reinstall, then a clean reinstall (after copying my profiles folder to a flash drive). Still no luck. Won't open in safe mode, won't open Profiles Manager. I tried to use my son's FF under his login, and it updated and also refuses to work. This is Windows XP.
Thanks for this mha007 - I can now open FF with a new profile. Can I copy my settings from the old profile or will this bring over the same problem, maybe a corrupt file. If it would bring the same problem, is there any way I can check which file is corrupt, apart from taking them over one by one?
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I get the beach ball of death when I empty the trash on my new 10.7 Mac. Even in safe mode
When I attempt to empty the trash I get the progress bar with message on how many items to empty and I get the barber pole lines but it never really starts to empty. I just have the beach ball of death. Everything else on the MacBook Pro comes to a halt (if you wait about 5 minutes an app selected to quit might quit). You can click on the X to stop emptying trash and it says it's stopping but it keeps showing the marching progress bar and the beach ball keeps spinning.
Running 10.7. 8 gigs ram 2.0 ghz i7. 15".
The only way to shut down is force quit holding down the power key. Tried it in Safe Mode with same results.I had the same problem.
Your advice solved my problem.
Thank you for the original post. And the two updates.
I nominate you for "15 Points." 5 for your helpful answer. And another 10 because it was correct.
Apple's Support Community needs more people like you.
If I had posted a question and no one answered, I'd say, "the **** with it."
Instead, you came back - not once but twice - to provide updates.
Again, thank you. -
How do I delete pages I don't want loaded anymore from coming up? The 'stop loading pages' icon does not respond
If you update to Firefox 3.5.x or 3.6.x then you have more options for the location bar behavior.
See [[Smart Location Bar]]
For Firefox 3.0.x See http://forums.mozillazine.org/viewtopic.php?f=38&t=685365 - Customising the Firefox 3 Location Bar
Old Location Bar: https://addons.mozilla.org/firefox/addon/7637 -
I have disabled hardware acceleration. Note that the video freezes, but the computer has not locked up; only FF is impacted. If I open Task Manager and click End Task, the video resumes and will finish playing as long as I leave the Confirm Close dialog box open, but when the video ends I cannot return to normal FF operation and have to use Task Manager to shut down FF. Hardware is an HP 6730b business notebook running Win7 Home Premium 64 bit, SP1, 4 GB RAM. The issue is not limited to YouTube videos.
Try to disable hardware acceleration in Firefox.
*Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
You can check for problems with current Flash plugin versions and try these:
*disable a possible RealPlayer Browser Record Plugin extension for Firefox and update the RealPlayer if installed
*disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)
*disable hardware acceleration in the Flash plugin
*http://kb.mozillazine.org/Flash#Troubleshooting -
I was previously able to attach files to my gmail and today i can't...Firefox V 15.0.1 is not responding when i try to attach a file to gmail. I restarted earlier today and was able to attach a file. I have tried again to attach files and firefox is non-responsive each time. I tried starting firefox with disabling all plugins and that has not helped.
please also try setting network.http.spdy.enabled.v2 to false.
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After installing SP1 Firefox quit working and Internet Explore quit working. I can only use Chrome as a browser at this time.
See:
*http://kb.mozillazine.org/Browser_will_not_start_up
A possible cause is security software (firewall,anti-virus) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.
See:
*https://support.mozilla.org/kb/Server+not+found
*https://support.mozilla.org/kb/Firewalls
Do a malware check with some malware scanning programs on the Windows computer.<br />
You need to scan with all programs because each program detects different malware.<br />
Make sure that you update each program to get the latest version of their databases before doing a scan.
*http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware
*http://www.superantispyware.com/ - SuperAntispyware
*http://www.microsoft.com/security/scanner/en-us/default.aspx - Microsoft Safety Scanner
*http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Windows Defender: Home Page
*http://www.safer-networking.org/en/index.html - Spybot Search & Destroy
You can also do a check for a rootkit infection with TDSSKiller.
*http://support.kaspersky.com/viruses/solutions?qid=208280684
See also:
*"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked -
I get only an error message: " XULRunner-
Error: Platform version 1.9.2.13 is not compatible with minVersion >=1.9.2.14
maxVersion<=1.9.2.14 "
My system: Windows XP
I've tried the tips on the Firefox help pages.I withdraw my 'I have this problem too'. My error was different, but a restart fixed whatever it was.
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