Firefox crashes when I pressing Browse button to upload files

Windows 7 x32 Firefox 10.02 The program constantly crashes when I press Browse button (such as gmail attachments, virustotal programs and so on. )
PS I already cleared registry problems and tried to remove MRU from registry, as was mentioned in this topic: https://support.mozilla.org/ru/questions/754368#answer-105628

You can try the solution in comment 6 of that bug report.
*https://bugzilla.mozilla.org/show_bug.cgi?id=650664#c6

Similar Messages

  • Firefox crashes when I pressing Browse button to upload files. The crash-ID is :bp-fcb99cd3-dbc3-4bab-ab00-49b632130409 and bp-b39ac817-7d8f-4f1b-a9e5-9f96e212

    when I want to attach a file in gmail or yahoo mail, firefox crashes with the crash-IDs of bp-fcb99cd3-dbc3-4bab-ab00-49b632130409 and bp-b39ac817-7d8f-4f1b-a9e5-9f96e212
    my windows is 7.

    Hello,
    Unfortunately, I am not able to pull up the crash reports but try safe mode:
    '''Try Firefox Safe Mode''' to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.
    ''(If you're not using it, switch to the Default theme.)''
    * On Windows you can open Firefox 4.0+ in Safe Mode by holding the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
    * On Mac you can open Firefox 4.0+ in Safe Mode by holding the '''option''' key while starting Firefox.
    * On Linux you can open Firefox 4.0+ in Safe Mode by quitting Firefox and then going to your Terminal and running: firefox -safe-mode (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)
    * Or open the Help menu and click on the '''Restart with Add-ons Disabled...''' menu item while Firefox is running.
    [[Image:FirefoxSafeMode|width=520]]
    ''Once you get the pop-up, just select "'Start in Safe Mode"''
    [[Image:Safe Mode Fx 15 - Win]]
    '''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one. Please follow the [[Troubleshooting extensions and themes]] article for that.
    ''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
    ''When you figure out what's causing your issues, please let us know. It might help other users who have the same problem.''
    Thank you.

  • I updated to 5.0 and now Firefox crashes when I click browser bar, Signature: nsAutoCompleteController::HandleText(), how can I fix?

    I am running Vista.
    I upgraded to Firefox 5.0 when prompted yesterday. Since then, whenever I try to click on the browser bar, Firefox crashes. I can use Firefox using the Google search bar and clicking on links, but as soon as I try to enter a URL in the browser bar, it crashes.

    Simply go to:
    1.View 2.Select tool bars 3. Uncheck any of the toolbars below: a. Babylon toolbar b. Softonic Eng 7 Community tool bar!
    4.Finish.... if nothing happened try to unchechked other tool bars.

  • Firefox crashes when i press Space to clear text in an email

    Okay, here's what just happened. I go to type up an email response , i usually go Ctr+A to select the entire text when i'm responding and i click the Space button to clear it, and firefox crashed. Now.. that's never happened before and it kept happening everytime i tested it. Has that come up before? What could be making that happen?

    In the address bar, type '''about:crashes'''<enter>.''' Note:''' If any reports do not
    have '''BP''' in front of the numbers, click it and select '''Submit'''.
    Using your mouse, '''mark''' the most '''resent 7 - 10''' crash reports, and
    '''copy''' them. Now go to the reply box below and '''paste''' them in.
    Separate Issue;
    Your System Details shows;
    Installed Plug-ins
    Shockwave Flash 16.0 r0
    Adobe Shockwave for Director Netscape plug-in, version 12.1.3.153
    Adobe Shockwave for Director Netscape plug-in, version 12.1.2.152
    Having more than one version of a program may cause issues.
    Grab the uninstaller from here:
    '''[http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html Uninstall Flash Player | Windows]'''
    '''[http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-mac-os.html Uninstall Flash Player | Mac]'''
    Then reinstall the latest version.
    Flash Player '''v16.0.0.235 https://www.adobe.com/products/flashplayer/distribution3.html'''
    Shockwave Director '''v12.1.5.155 http://get.adobe.com/shockwave/'''

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    When the computer is on and running, and I press the power button (to shut down or standby), the computer immediate freezes up and seems to stay that way.
    Has anybody else seen this?

    Tor Lundgren wrote:
    Would be very curious to hear from other Air users. When you press the power button, does your Air freeze up? Or does something else happen?
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  • Firefox crashes when I try to open a downloaded file

    Hello!
    Whenever I try to open a file I have just downloaded Firefox stops working. I get a windows 'Firefox has stopped working' error message.
    Steps:
    Download a file
    Blue download arrow icon flashes to indicate that download has completed
    I click the download arrow to open the list of downloaded files
    I click the file I want to open
    Firefox crashes
    I have tried the following:
    - reinstall firefox
    - refresh firefox
    - start firefox in safe mode (still crashes)
    I have also tested in Windows safe mode and do not have the problem there. I believe this indicates that there is another piece of software that is causing the crash but I don't know how to identify which other piece of software it is.
    Firefox doesn't record these crashes in about:crashes so I have no log to share.
    I do have an Error from the Windows event viewer:
    Faulting application name: firefox.exe, version: 35.0.1.5500, time stamp: 0x54c1fdbc
    Faulting module name: ntdll.dll, version: 6.3.9600.17630, time stamp: 0x54b0d74f
    Exception code: 0xc0000374
    Fault offset: 0x000e5994
    Faulting process ID: 0xcbc
    Faulting application start time: 0x01d046499c589612
    Faulting application path: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll
    Report ID: e600231d-b23c-11e4-bea1-90e6bad76e7f
    Faulting package full name:
    Faulting package-relative application ID:
    Any help would be great.

    Does if help if you check the security tab in the properties of the file and remove a possible internet protection?
    Boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that helps.
    *http://www.bleepingcomputer.com/tutorials/how-to-start-windows-in-safe-mode/
    Do a malware check with several malware scanning programs on the Windows computer.
    Please scan with all programs because each program detects different malware.
    All these programs have free versions.
    Make sure that you update each program to get the latest version of their databases before doing a scan.
    *Malwarebytes' Anti-Malware:<br>http://www.malwarebytes.org/mbam.php
    *AdwCleaner:<br>http://www.bleepingcomputer.com/download/adwcleaner/<br>http://www.softpedia.com/get/Antivirus/Removal-Tools/AdwCleaner.shtml
    *SuperAntispyware:<br>http://www.superantispyware.com/
    *Microsoft Safety Scanner:<br>http://www.microsoft.com/security/scanner/en-us/default.aspx
    *Windows Defender:<br>http://windows.microsoft.com/en-us/windows/using-defender
    *Spybot Search & Destroy:<br>http://www.safer-networking.org/en/index.html
    *Kasperky Free Security Scan:<br>http://www.kaspersky.com/security-scan
    You can also do a check for a rootkit infection with TDSSKiller.
    *Anti-rootkit utility TDSSKiller:<br>http://support.kaspersky.com/5350?el=88446
    See also:
    *"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked
    *https://support.mozilla.org/kb/troubleshoot-firefox-issues-caused-malware

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    In this instance it is IE8 which I am trying to download (for business purposes I need Activex controls). When I currently open IE it runs as a process rather than an application. I have tried to download IE8 and google's Chrome but Firefox crashes as soon as I try to save the Binary files.

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    Once you have got Firefox to save your binary file you can use it. In the case of the .exe file you are trying to download that should be usable as intended with your Windows Operating System, the avatar also should be easily opened and viewed.
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    Installed Lion (10.7.2) on a 2010 MBP yesterday; had to replace the hard drive as it failed the SMART test. Everything seems to be working fine until I press the power button to shut the computer down. It freezes solid every single time. I have to then hold the power button down for 10 seconds so it restarts.
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    I reset the PRAM/NVRAM which, incidentally, is different than it used to be. No more chimes; instead a screen which allows you to run Disk Utility, which I did. Also repaired permissions.
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    I've disabled the tablet extension because I'd seen an error mentioning it somewhere and I've updated Growl to 1.2.2 although not the new Lion-friendly 1.3 because people seem to have a lot of trouble with it. Still, it's an option.
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    Crashed Thread:  2  Dispatch queue: com.apple.metadata.spotlightindex
    Exception Type:  EXC_BAD_ACCESS (SIGSEGV)
    Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000bad
    VM Regions Near 0xbad:
    -->
        __TEXT                 0000000105162000-000000010526f000 [ 1076K] r-x/rwx SM=COW  /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Support/mds
    Application Specific Information:
    [0x10a243000]/SourceCache/Spotlight/Spotlight-627.20/core-db/log-db/ldb.c:237: failed assertion 'val' /.Spotlight-V100/Store-V2/2B0E3327-BEC2-43B8-B41E-83DF2386BA37 (hfs, t: 0x11, st: 0x1, f: 0x480d000) 
    [0x10a2c6000](Error) IndexPath in openReverseStore:Successfully recovered from shadow with state d00d0dd0
    Initializing
    objc[243]: garbage collection is OFF
    ~snip~
    Thread 2 Crashed:: Dispatch queue: com.apple.metadata.spotlightindex
    0   com.apple.spotlight.index               0x000000010548ea26 getDBFForUniquedValue + 44
    1   com.apple.spotlight.index               0x000000010548f169 inflateDBO2 + 1494
    2   com.apple.spotlight.index               0x000000010549a059 db2_get_obj_callback + 617
    3   com.apple.spotlight.index               0x000000010537a804 si_remapForIndex + 133
    4   com.apple.spotlight.index               0x0000000105388daf InnerMerge + 2991
    5   com.apple.spotlight.index               0x0000000105389272 OuterMerge + 1021
    6   com.apple.spotlight.index               0x000000010537982a si_mergeIndex + 3552
    7   com.apple.spotlight.index               0x000000010537aa96 runLoop + 54
    8   com.apple.spotlight.index               0x000000010538dc17 work_fun + 746
    9   libdispatch.dylib                       0x000000010668a10a _dispatch_queue_drain + 264
    10  libdispatch.dylib                       0x0000000106689f66 _dispatch_queue_invoke + 54
    11  libdispatch.dylib                       0x000000010668a0d4 _dispatch_queue_drain + 210
    12  libdispatch.dylib                       0x0000000106689f66 _dispatch_queue_invoke + 54
    13  libdispatch.dylib                       0x000000010668a0d4 _dispatch_queue_drain + 210
    14  libdispatch.dylib                       0x0000000106689f66 _dispatch_queue_invoke + 54
    15  libdispatch.dylib                       0x0000000106689760 _dispatch_worker_thread2 + 198
    16  libsystem_c.dylib                       0x000000010675a3da _pthread_wqthread + 316
    17  libsystem_c.dylib                       0x000000010675bb85 start_wqthread + 13
    ~snip~
    Thread 2 crashed with X86 Thread State (64-bit):
      rax: 0x0e728f25bcd2a170  rbx: 0x0000000000000003  rcx: 0x00000000000213b0  rdx: 0x00007ff5226990e0
      rdi: 0x000000010a0dde00  rsi: 0x00007ff522600000  rbp: 0x000000010a240ff0  rsp: 0x000000010a240fe0
       r8: 0x000000000000000e   r9: 0x00007ff522696fe0  r10: 0x0000000078e0b3b5  r11: 0x0000000018c32a40
      r12: 0x000000000000000f  r13: 0x000000010a2411c0  r14: 0x0000000000000015  r15: 0x00007ff52300e430
      rip: 0x000000010548ea26  rfl: 0x0000000000010202  cr2: 0x0000000000000bad
    From another report:
    Crashed Thread:  5  Dispatch queue: com.apple.metadata.spotlightindex
    Exception Type:  EXC_BAD_ACCESS (SIGSEGV)
    Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000bad
    VM Regions Near 0xbad:
    -->
        __TEXT                 000000010f880000-000000010f98d000 [ 1076K] r-x/rwx SM=COW  /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Support/mds
    Application Specific Information:
    [0x114924000]/SourceCache/Spotlight/Spotlight-627.20/core-db/log-db/ldb.c:237: failed assertion 'val' /.Spotlight-V100/Store-V2/2B0E3327-BEC2-43B8-B41E-83DF2386BA37 (hfs, t: 0x11, st: 0x1, f: 0x480d000) 
    [0x1149a7000](Error) IndexPath in openReverseStore:Successfully recovered from shadow with state d00d0dd0
    Initializing
    objc[61]: garbage collection is OFF
    ~snip~
    Thread 5 Crashed:: Dispatch queue: com.apple.metadata.spotlightindex
    0   com.apple.spotlight.index               0x000000010fbafa26 getDBFForUniquedValue + 44
    1   com.apple.spotlight.index               0x000000010fbb0169 inflateDBO2 + 1494
    2   com.apple.spotlight.index               0x000000010fbbb059 db2_get_obj_callback + 617
    3   com.apple.spotlight.index               0x000000010fa9b804 si_remapForIndex + 133
    4   com.apple.spotlight.index               0x000000010faa9daf InnerMerge + 2991
    5   com.apple.spotlight.index               0x000000010faaa272 OuterMerge + 1021
    6   com.apple.spotlight.index               0x000000010fa9a82a si_mergeIndex + 3552
    7   com.apple.spotlight.index               0x000000010fa9ba96 runLoop + 54
    8   com.apple.spotlight.index               0x000000010faaec17 work_fun + 746
    9   libdispatch.dylib                       0x0000000110d9f10a _dispatch_queue_drain + 264
    10  libdispatch.dylib                       0x0000000110d9ef66 _dispatch_queue_invoke + 54
    11  libdispatch.dylib                       0x0000000110d9f0d4 _dispatch_queue_drain + 210
    12  libdispatch.dylib                       0x0000000110d9ef66 _dispatch_queue_invoke + 54
    13  libdispatch.dylib                       0x0000000110d9f0d4 _dispatch_queue_drain + 210
    14  libdispatch.dylib                       0x0000000110d9ef66 _dispatch_queue_invoke + 54
    15  libdispatch.dylib                       0x0000000110d9e760 _dispatch_worker_thread2 + 198
    16  libsystem_c.dylib                       0x0000000110e693da _pthread_wqthread + 316
    17  libsystem_c.dylib                       0x0000000110e6ab85 start_wqthread + 13
    ~snip~
    Thread 5 crashed with X86 Thread State (64-bit):
      rax: 0xf8f96330d263d9d4  rbx: 0x0000000000000003  rcx: 0x0000000000016570  rdx: 0x00007fbe82e14870
      rdi: 0x00000001147bee00  rsi: 0x00007fbe82e00000  rbp: 0x0000000114921ff0  rsp: 0x0000000114921fe0
       r8: 0x000000000000000d   r9: 0x0000000000000000  r10: 0x00000000a9c7612d  r11: 0x00000000ffffff7f
      r12: 0x000000000000000f  r13: 0x00000001149221c0  r14: 0x0000000000000015  r15: 0x00007fbe83929c30
      rip: 0x000000010fbafa26  rfl: 0x0000000000010202  cr2: 0x0000000000000bad
    As for the System.log, lines with the word "crash" in it:
    a lot of: com.apple.launchd.peruser.501[121] (com.apple.ReportCrash): Falling back to default Mach exception handler. Could not find: com.apple.ReportCrash.Self
    and: com.apple.dock.extra[154]: 2011-10-14 09:26:47.693 com.apple.dock.extra[154:1707] Could not connect the action buttonPressed: to target of class NSApplication
    ReportCrash[556]: DebugSymbols was unable to start a spotlight query: spotlight is not responding or disabled
    com.apple.dock.extra[563]: Could not connect the action buttonPressed: to target of class NSApplication
    Oct 16 10:23:01 mikes-mbp loginwindow[433]: DEAD_PROCESS: 433 console
    a lot of these: com.apple.dock.extra[142]: 2011-10-18 20:23:44.979 com.apple.dock.extra[142:1707] Could not connect the action buttonPressed: to target of class NSApplication
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