Firefox crashes when I try to attach a file. Seems related to second problem, receive error messages when opening a pdf in adobe (which I've reinstalled twice)
Crash report:
bp-74bcae4f-7091-4121-a809-5d0a12140616 is the crash report.
I have a Toshiba.
When I open my email (gmail, school email) and try to attach a file, firefox immediately crashes and gives me two error messages. first one is a WerFault, i think. I don't know if that's relevant.
Apart from these crashes in Firefox, I am also having the same problem when trying to view or open a pdf in adobe reader, or even open adobe reader itself. It won't try to open, I just receive the error messages. I've uninstalled and reinstalled it two times now. I did this thing suggested online where you go into the control panel and look at all your plugins. Then, "repair" adobe reader - pretty sure it's just a button that says repair. that didn't do anything, of course I also could have done something wrong.
I realize this could be a problem unrelated to Firefox, but I'm doing what I can before I take my laptop in.
Please save me.
Ok two things based on the crash report and the steps you took right before the crash:
# Try to disable scrolling acceleration and restart Firefox. Does it continue to crash?
# Try Safe Mode and do the same task as above with email and the pdf [[Troubleshoot Firefox issues using Safe Mode]]
# Also pdf.js may be helpful to read pdfs in the meantime. You can change the default reader in the Preferences/Options > Application menu of Firefox.
# Try to clear out the downloads folder and update flash to version 14 (that should do it)
IF it crashes again please also provide the new crash signatures and we can take a look :-) Sorry for the crashing :-(
Similar Messages
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Firefox crashes whenever I try to attach a file in Gmail
I've tried updating flash, resetting everything, etc. Every time I try to attach a document in a Gmail message the browser crashes and I have to Force Quit.
Ok two things based on the crash report and the steps you took right before the crash:
# Try to disable scrolling acceleration and restart Firefox. Does it continue to crash?
# Try Safe Mode and do the same task as above with email and the pdf [[Troubleshoot Firefox issues using Safe Mode]]
# Also pdf.js may be helpful to read pdfs in the meantime. You can change the default reader in the Preferences/Options > Application menu of Firefox.
# Try to clear out the downloads folder and update flash to version 14 (that should do it)
IF it crashes again please also provide the new crash signatures and we can take a look :-) Sorry for the crashing :-( -
so yea, the title pretty much says it all. I bought a song called LOL Money by Jace Hall this morning, along with Sub-Zero VS Scorpion rap battle by Brysi. when i synched them to my ipod nano, the rap battle would play, but LOL Money would just freeze my ipod and i would have to reboot it. does anyone know why it is doing this??
Does this problematic song play okay in iTunes? Have you tried removing and resyncing it to your device via iTunes?
B-rock -
I am trying to download ios 7 using i tunes application - get screen saying got download - press to download then recieve message unable to connect to internet please check connect and retry - however I am connected and so is my phone via wireless - I can not get past this error message please help. many thanks
Moved to Adobe Digital Editions forum.
Neil -
Firefox user
when i try to access my gmail,orkut and yahoomail i get this error message
Error code: sec_error_expired_certificate
All the other sites are working fine
please help
Plugins installed:
== URL of affected sites ==
http://Hi,
One of my ex-colleagues has installed a NI-DAQ 6.5 in our system. [And I do not see any other naitional instruments card in the CPU of the computer, may be he removed it] I deleted the account and all his files in the system. When I am trying to install version8.0, its not getting installed and giving me a message that I should uninstall the previous version by going to Add/Remove programs in the control panel.
I tried doing that, but the "Change/Remove" button does not seem to work...[There is no response and so unable to install the new version...]
Any idea how can this problem be solved?
It is a windowsXP operating system with SP2 installed on a machine with P4 processor.
Thanks -
When i try to download the new version of iTunes, I get an error message saying the download was for 32bit and I need the 64bit. How do i download 64bit?!?!
Which I get. But clicking on that link you provided does not give you the option of choosing between 32 and 64 bit installers.
Yeah, that was certainly a 32-bit installer file being referred to in the other message, too. (The 64-bit installer file is called iTunes64Setup.exe.)
Just in case it's an issue with your normal browser not working properly with the system-detection equipment on the page (there's a javascript control that checks for operating system specifics, and is supposed to deliver the correct Mac or Windows installers), let's try a different web browser for the download. If you use Firefox instead of IE (or vice versa), do you get offered an iTunes64Setup.exe instead of an iTunesSetup.exe? -
I purchased a box set of books on iTunes, and downloaded them. The title shows up in the "purchased" section, but when I try to send it to my iPod nano, I get an error message telling me it cannot be moved because it cannot be found. I can't find a screen anywhere offering the option to re-download either. I've paid for the books, but cannot access them! Every time I upgrade iTunes, it gets more confusing and harder to use.
Also I now can`t access any of my itunes library and am concerned that if I remove it from my computer I will lose everything as I have no option of accessing and therefore backing anything up. Any ideas?
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i bought an eBook from iTunes. I can view/read it perfectly on my iPhone but when I try to open the eBook file on my iPad, I get the error message, "Cannot open book. This book is protected by an incompatible technology." Any ideas for me? thx
Welcome to the Apple Community.
I have seen previous versions mentioned in a pop up message before on iCloud.com, but I'm not really sure at all how it would help, as I couldn't get it to do anything.
The best advice I have at this time is to back up your work on your iOS device by regularly saving it to iTunes, if anything goes wrong you can then either load it into the numbers app again on the device or recover it via iTunes on your computer.
My syncs are immediate, I never get chance to see if it works in the background, sorry. -
When I try to install itunes 10.5.2, I get the following error message "The installer has insufficient privileges to modify this file c\progamfiles\itunes\itunes.exe and won't install. help
Okay ... so it's not one of the cases of bodged up ACLs on the Apple folder in Common Files. (That's been underlying a few of the recalcitrant E7W5s.
Just in case, let's try the fixit from the following document:
Fix problems with programs that can't be installed or uninstalled -
After clean install of Snow Leopard, Time Machine did not restore all files. When I try to restore these files I get "Not enough disk space" error. What do I need to do to get these important files back onto my Mac from my external hard drive??
Janet.b wrote:
About 3 years old...pretty dated now I guess. Am thinking I may just need to have it upgraded by a Mac tech.
For what the Apple Store's charge you can buy almost buy a new computer.
Just for giggles I brought my old laptop in for a drive upgrade and asked, they wanted $600 for a drive that only cost $120 at the time and it was a slow 5,400 RPM drive. The new Mac's of a similar make were going for $1000.
I did the drive replacement myself, got a faster drive of better quality for $300 instead.
Then another time I asked for a RAM upgrade from 4GB to 8GB, they wanted to charge $400 + $35 for the labor.
The same RAM is on Crucial.com for $90 and all I need is a 00 micro phillips screwdriver.
So you see what's going on here.
I think what you should do, if your out of warranty/AppleCare, is to call up the local PC tech guy who also does Mac's and have them fix you right up.
They can offer more personalized care which you need. Clone your old drive to the new and everything.
With Apple they are overworked at the Genius Bar and just place roadblocks so you buy a new machine instead.
For instance, all new iMac's now have proprietary drive software installed on the hard drives for heat monitoring. So now the only choice a user has is to bring their iMac into a Apple Store for a very expensive drive upgrade, which a person then decides the money is better spent buying a new machine. -
When i try to sign in iCloud from my pc, i get a error message telling that "you can't sign in because of a server error". Why is it so? what is the problem?
Hi spillgar,
If you are having issues signing in to iCloud from your Windows machine, you may find the following articles helpful:
iCloud: Account troubleshooting
http://support.apple.com/kb/ts3988
iCloud: If you can’t sign in to iCloud.com
http://support.apple.com/kb/ph2611
Regards,
- Brenden -
When I try to activate my home sharing on iTune I get this error message."home sharing could not be activated because an error occurred(-2146762487)" .How can I solve this problem?
I have a brand new iMac with all the newest updates etc etc, Safari logs me in without any problem but iTunes etc is just not working.. and I have the same message...Any ideas how to resolve this?
"Home Sharing could not be activated because an error occurred (5506)." -
Recently I started receiving error messages when I try to sync either my iphone or ipad...Help! ( The Ipad is a new purchase and software is up to date.)
iPad not appearing in iTunes
http://www.apple.com/support/ipad/assistant/itunes/http://www.apple.com/support/ipad/assistant/itunes/
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/TS1591http://support.apple.com/kb/TS1591
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538http://support.apple.com/kb/TS1538
iTunes for Windows: iTunes can't contact the iPhone, iPad, or iPod software update server
http://support.apple.com/kb/ts1814http://support.apple.com/kb/ts1814
iTunes for Windows: Device Sync Tests
http://support.apple.com/kb/HT4235http://support.apple.com/kb/HT4235
IOS: Syncing with iTunes
http://support.apple.com/kb/HT1386http://support.apple.com/kb/HT1386
Apple - Support - iPad - Syncing
http://www.apple.com/support/ipad/syncing/http://www.apple.com/support/ipad/syncing/
iTunes 10.5 and later: Troubleshooting iTunes Wi-Fi Syncing
http://support.apple.com/kb/ts4062http://support.apple.com/kb/ts4062
iOS: "Not enough free space" alert when trying to sync
http://support.apple.com/kb/ts1503http://support.apple.com/kb/ts1503
Cheers, Tom -
When I try to do the iOS7 update, it keeps giving me an error message saying "an error has occured in dowloading." What could this mean? It doesn't tell me anything specific as the error...?
Got the same thing. Was in the middle of the download (11 mins remaining) and a blasted text message came through. Answered it, like a moron, and when I went back to download it gave me the error.. Very annoying. Anyway, perseverence paid off as after 10th or something re-attempt, it began again. (32 mins remaining). Like the guy above says. Severs will be going mental at the moment so stick with it.
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HT201272 When I try to play a previously purchased/downloaded song, I get an error message...
When I try to play a previously purchased/downloaded song, I get an error message that states "The song .... could not be used because the original file could not be found. Would you like to locate it?" If I try to locate in my files, I can't find it. But when I go to my previously purchased songs, there isn't the option for me to re-download the song.
You are in a country where music can be redownloaded i.e. music appears as a category in the Purchased link ? If it does, and as long as that track is still in your country's store, then deleting that track from your iTunes library (where you are getting the 'unable to locate' message) should get it to appear in Purchased with the cloud symbol for redownloading - as you still have it listed in your library iTunes is assuming that you still have the track somewhere and that it doesn't need redownloading. If that track still doesn't show in Purchased (and it's still in the store) then check to see if it's hidden : http://support.apple.com/kb/HT4919
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