Firefox crashes when i try to save or download

firefox crashes when i try to save or download and also if i try to go to option in tools

Hey divyakarelia,
Have you tried starting Firefox in Safe Mode? Hold down "shift" while Firefox is starting up. If the crash doesn't happen in Safe Mode, you should read [[Troubleshooting extensions and themes]].
There is also a lot of useful stuff in the [[Firefox crashes]] Knowledge Base article. If you've recently upgraded, you might want to check out [https://support.mozilla.com/en-US/kb/latest-firefox-issues#w_firefox-crashes-when-i-start-it this article] as well.
Hopefully this helps!

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Firefox crashes when I try to save files from a website

When I try to download info from a website Firefox stops responding. The only you can do is close Firefox and start all over.

Is this about downloading files like Chris assumed or displaying a website?
Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
*Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove Cookies" from sites causing problems:
*Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in [[Safe Mode]] to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
*http://kb.mozillazine.org/Websites_look_wrong

Firefox crashes when I try to open a downloaded file

Hello!
Whenever I try to open a file I have just downloaded Firefox stops working. I get a windows 'Firefox has stopped working' error message.
Steps:
Download a file
Blue download arrow icon flashes to indicate that download has completed
I click the download arrow to open the list of downloaded files
I click the file I want to open
Firefox crashes
I have tried the following:
- reinstall firefox
- refresh firefox
- start firefox in safe mode (still crashes)
I have also tested in Windows safe mode and do not have the problem there. I believe this indicates that there is another piece of software that is causing the crash but I don't know how to identify which other piece of software it is.
Firefox doesn't record these crashes in about:crashes so I have no log to share.
I do have an Error from the Windows event viewer:
Faulting application name: firefox.exe, version: 35.0.1.5500, time stamp: 0x54c1fdbc
Faulting module name: ntdll.dll, version: 6.3.9600.17630, time stamp: 0x54b0d74f
Exception code: 0xc0000374
Fault offset: 0x000e5994
Faulting process ID: 0xcbc
Faulting application start time: 0x01d046499c589612
Faulting application path: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll
Report ID: e600231d-b23c-11e4-bea1-90e6bad76e7f
Faulting package full name:
Faulting package-relative application ID:
Any help would be great.

Does if help if you check the security tab in the properties of the file and remove a possible internet protection?
Boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that helps.
*http://www.bleepingcomputer.com/tutorials/how-to-start-windows-in-safe-mode/
Do a malware check with several malware scanning programs on the Windows computer.
Please scan with all programs because each program detects different malware.
All these programs have free versions.
Make sure that you update each program to get the latest version of their databases before doing a scan.
*Malwarebytes' Anti-Malware: http://www.malwarebytes.org/mbam.php
*AdwCleaner: http://www.bleepingcomputer.com/download/adwcleaner/ http://www.softpedia.com/get/Antivirus/Removal-Tools/AdwCleaner.shtml
*SuperAntispyware: http://www.superantispyware.com/
*Microsoft Safety Scanner: http://www.microsoft.com/security/scanner/en-us/default.aspx
*Windows Defender: http://windows.microsoft.com/en-us/windows/using-defender
*Spybot Search & Destroy: http://www.safer-networking.org/en/index.html
*Kasperky Free Security Scan: http://www.kaspersky.com/security-scan
You can also do a check for a rootkit infection with TDSSKiller.
*Anti-rootkit utility TDSSKiller: http://support.kaspersky.com/5350?el=88446
See also:
*"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked
*https://support.mozilla.org/kb/troubleshoot-firefox-issues-caused-malware

Firefox crashes when I try to start a download

Firefox crashes every time I start a download, this happens since I updated to Version 16.0

Thank you, I think that helped!

Firefox crashes when I try to watch a movie type youtube, has just installed nero and Nikon software on my computer

Firefox crashes when I try to watch a movie type youtube, has just installed nero and Nikon software on my computer. This began shortly after I installed my new CD burner with Nero 9 burning software, about the same time I also installlerade my new Nikon camera software ViewNX2, I ran Avira scan and Microsoft Egan virus scan and they say everything is good in it, he reported a few times, I ran Avira scan of your computer and Microsoft's own Virus Scanning and they say everything is good in it, he reported a few times, tried again now and the sound is heard all the way but the image is still, therefore gentle freezes, got no number on the bug report so I can not say that. Also ask your pardon for errors in language that may be present but hope you understand anyway!

Double post, answered in other thread written by same user.

My illustator crashes when i try to save can you please help?

My illustator crashes when i try to save can you please help? im using Cs6

Archelass,
If the crashing happens when placing from/saving to new location with Yosemite, you maybe able to get round it by using the Adobe Dialog instead of the OS Dialog in the Place window (similarly for Save As in the Save As window).
If crashing happens when moving objects, the issue may be caused by the Chrome Pushbullet extension, see this post #3 by Matt with the solution,
https://forums.adobe.com/message/6984777#6984777
or by the Adobe Color extension, see this post #2 byhexxstatic with the solution,
https://forums.adobe.com/message/7095368#7095368
or by the cache on the computer, see post #5 in this thread by Booklover with the solution,
https://forums.adobe.com/thread/1696375
Or, when issues start to appear in general you may try the list.
The following is a general list of things you may try when the issue is not in a specific file, and when it is not caused by issues with opening a file from external media. You may have tried/done some of them already; 1) and 2) are the easy ones for temporary strangenesses, and 3) and 4) are specifically aimed at possibly corrupt preferences); 5) is a list in itself, and 6) is the last resort.
If possible/applicable, you should save current artwork first, of course.
1) Close down Illy and open again;
2) Restart the computer (you may do that up to at least 5 times);
3) Close down Illy and press Ctrl+Alt+Shift/Cmd+Option+Shift during startup (easy but irreversible);
4) Move the folder (follow the link with that name) with Illy closed (more tedious but also more thorough and reversible), for CS3 - CC you may find the folder here:
https://helpx.adobe.com/illustrator/kb/preference-file-location-illustrator.html
5) Look through and try out the relevant among the Other options (follow the link with that name, Item 7) is a list of usual suspects among other applications that may disturb and confuse Illy, Item 15) applies to CC, CS6, and maybe CS5);
Even more seriously, you may:
6) Uninstall (ticking the box to delete the preferences), run the Cleaner Tool (if you have CS3/CS4/CS5/CS6/CC), and reinstall.
http://www.adobe.com/support/contact/cscleanertool.html

After the latest Security Update 2012-001 (Mac OS X 10.6.8) my Adobe Photoshop CS 8, Dreamweaver 8, and InDesign CS programs crash when I try to save a file.

After the latest Security Update 2012-001 (Mac OS X 10.6.8) my Adobe Photoshop CS 8, Dreamweaver 8, and InDesign CS programs crash when I try to save a file. HELP!!!

Howdy,
Apparently some are reporting that this causes the older PowerPC (PPC) applications that are supported in 10.6 via 'Rosetta' to crash upon attempting to open/save/print using any dialog box, or fail in other similar ways such as simply not printing or quitting, or freezing/hanging/crashing of the application.
I have read of some companies that have indeed submitted proper bug reports to Apple, but that is not a guarantee of a bug-fix being issued.
You might wish to read:
http://www.macintouch.com/readerreports/snowleopard/index.html#d02feb2012
If you are unsure if you are still using PowerPC apps, if the application is currently running, look under the 'Activity Monitior' (in Applications -> Utilities), or alternatively you could check in the System Profiler, Applications. Check the column "Type".
Here is a fairly simple way you can restore you system and restore you applications functionality again, if you don't have a recent clone or good Time Machine backup that you can restore from. If you do, restore from your backup prior to having installed the Security Update 2012-001.
Time Machine restore: http://support.apple.com/kb/ht1427
If you are restoring a backup made by a Mac to the same Mac
With your backup drive connected, start up your Mac from the Lion recovery partition (Command-R at startup) or Mac OS X v10.6 installation disc. Then use the "Restore From Time Machine Backup" utility. Select the backup prior to your issues, and it will be restored back to the state it was in at that time.
If you can't easily restore from a backup, you can instead do the following:
- You first start by reinstalling your OS X 10.6.x, this will preserve all your user data, your applications, no worries there.
- Then install the Mac OS X 10.6.8 Update Combo v1.1 (links provided below)
- Make sure you're printers are showing up correctly in your system preferences, if not, re-add the printers
- Then finally, run the Apple Software Update (by pulling down the Apple Menu), and install any and all remaining updates, except do not then re-install the Security Update 2012-001. It is possible that you may have to reboot after installing some of the updates, and you may even need to run it a 2nd time to make sure that you've got all updates, except NOT the Security Update 2012-001.
Links for 10.6.8 Update Combo v1.1:
http://support.apple.com/kb/DL1399
or the link to directly download this 1.09GB combo updater:
http://support.apple.com/downloads/DL1399/en_US/MacOSXUpdCombo10.6.8.dmg
Cheers,
Daniel Feldman
=======================
MacMind
Certified Member of the
Apple Consultants Network
Apple Certified (ACHDS)
E-mail: [email protected]
Phone: 1-408-454-6649
URL : www.MacMind.com
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Am I the only one for whom Illustrator 5.5 unexpectedly crashes when I try to save a doc?

Am I the only one for whom Illustrator 5.5 unexpectedly crashes when I try to save a doc on Yosemite?Compatibility with Yosemite — Illustrator CS5.5

Various folders. It usually allows me to re-save older files, but a new save is practically impossible to accomplish. I tried Reducing Transparency, as suggested in earlier posts to no avail. Also, when I drag an eps icon into Illustrator, it asks me if I want to retain the 9-slice scaling options for symbols — not sure what that means. Tried that both ways, with no results. Just had it crash on me 8 times this evening!

WHY MUSE 2014.3 crashes when I try to SAVE or SAVE AS ?

Please MUSE team, I need your help.
MUSE has never failed before to me ... just after update to 2014.3 it crashes when I try to SAVE or SAVE AS .. it freezes and I have to FORCE QUIT from MUSE.
This site is already LIVE and need to make some updates for today .. I've emailed to [email protected] attaching the screenshot and the MUSE FILE.
Their answer is not clear ... I don't know if they will do something or I should do something in addition to what I sent ... PLEASE I have a compromise with my client and feel totally unsupported by you.
Screenshot HERE
MUSE answer here

theEvaSite,
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Quicktime Pro crashes when I try to save movies

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My AppleWorks spread sheet has started crashing. I upgraded AppleWorks from 6 to 6.2.9, but it still crashes when I try to save changes or print. I run 10.6.8 Snow Leopard.

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System Profiler crashes when I try to save. It starts to save it then crashes and I can't view the report.

Hi Lindsay, and a warm welcome to the forums!
Could be many things, we should start with this for safety...
"Try Disk Utility
1. Insert the Mac OS X Install disc that came with your computer, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu. (In Mac OS X 10.4 or later, you must select your language first.)
*Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*
3. Click the First Aid tab.
4. Click the disclosure triangle to the left of the hard drive icon to display the names of your hard disk volumes and partitions.
5. Select your Mac OS X volume.
6. Click Repair. Disk Utility checks and repairs the disk."
http://docs.info.apple.com/article.html?artnum=106214
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Try deleting this file & reboot...
/Users/YourUserName/Library/Preferences/com.apple.SystemProfiler.plist
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== URL of affected sites ==
http://

Maybe your problem can be solved in this article [[Firefox crashes]] Try this also: [[Clear Recent History]]

Firefox crashes when I try to add an attachment to a hotmail message.

Firefox crashes when I try to add an attachment to a hotmail message.

See:
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Firefox crashes when i try to save or download

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