Firefox crashes when I try to use DataLoad, and I was able to use this program a month ago.

Question

In the recent past I have been able to use a program called DATALOAD (shareware) to load data into Firefox web forms (specifically web based sales tax returns).
However, now every time I try it now Firefox crashes, so I am forced to use IE (which I hate). The last time I used Dataload was in April 2011 (for my quarterly tax returns).
On of the latest updates to Firefox must have a conflict with this program.
Can you please research to see what changed in Firefox to make it crash when using Dataload? I do not want to use IE if I do not have to.

Answer 1

Hmmm, That is very odd. What is the link you are using? Are you logged
in to YouTube?
Many site issues can be caused by corrupt cookies or cache.
* Clear the Cache and
* Remove Cookies<br> '''''Warning ! ! '' This will log you out of sites you're logged in to.'''
Type '''about:preferences'''<Enter> in the address bar.
* '''Cookies;''' Select '''Privacy.''' Under '''History,''' select Firefox will '''Use Custom Settings.''' Press the button on the right side called '''Show Cookies.''' Use the search bar to look for the site. Note; There may be more than one entry. Remove '''All''' of them.
* '''Cache;''' Select '''Advanced > Network.''' Across from '''Cached Web Content,''' Press '''Clear Now.'''
If there is still a problem,
'''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode]''' {web link}
While you are in safe mode;
Type '''about:preferences#advanced'''<Enter> in the address bar.
Under '''Advanced,''' Select '''General.'''
Look for and turn off '''Use Hardware Acceleration'''.
Poke around safe web sites. Are there any problems?
Then restart.