Firefox crashes when opening Preferences, Mac OS 10.6

Whenever I try to access Preferences, the main Firefox window loses focus, but no other window opens. Also, it is then not possible to use Firefox untill it is restarted because it crashes alot and the address & search bar's do not empty when clicking in them, meaning that any entered text is hidden behind the text already in the boxes.

I found a workaround !! When the preferences window does not open, just press the "esc" key and do "cmd-," again. The second time, the window opens.

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Since updating to mac osx10.6.7 firefox crashes when opening google homepage

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* Preferences that have been modified are shown as '''bold (user set)'''.
* Preferences can be '''Reset to the default''' or changed via the right-click context menu.
The preferences on which Reset is greyed (not available), are they appearing in Bold Text or Normal ??

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The crash seems to be so severe that no crash ID is created. On every restart after a crash Firefox 4 is in offline mode and has to be switched back to online mode. If needed I could provide a screenshot of the error message shown when firefox crashes.
There were no problems on this machine running firefox 3.xx. The problems occurred after upgrading from firefox 3.6x to firefox 4.

Start Firefox in [[Safe Mode]] to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes). 
See [[Troubleshooting extensions and themes]] and [[Troubleshooting plugins]] 
 
If it does work in Safe-mode then disable all your extensions and then try to find which is causing it by enabling one at a time until the problem reappears. 
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Lightroom 5.4 crashes when opening Preferences

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Lightroom crashes when opening Preferences | Windows

Firefox crashes when opening and the crash report I get is Firefox 3.6.3 Crash Report [@ strlen | nspr4.dll@0x15f9f ].

== Issue
==
Firefox is crashing or closing unexpectedly
== Description
==
Firefox 3.6.3 crashes when opening and the Crash Report [[@ strlen nspr4.dll@0x15f9f ]. It was working perfectly fine and the last three days, I am having difficulty in opening firefox. It crashes with the above crash report every time I open. I came across the bad image error and did a clean reinstall multiple times and that did not help. I have firebug and firecookies as an addon.
== Crash ID(s)
==
bp-5972b384-791f-4667-b3cb-051812100504
== Firefox version
==
3.6
== Operating system
==
windows XP
== User Agent
==
Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US) AppleWebKit/532.5 (KHTML, like Gecko) Chrome/4.1.249.1064 Safari/532.5
== Plugins installed
==
firebug and firecookie

Usually doesn't immediately crash, although that happens also. Usually hangs, then crashes.
Addons are WHY I use Firefox when it works. I am NOT on the bleeding edge any longer. I could go back to boring, boring, Chrome.

Firefox crashes when opening after upgrading to 6.0.2

After upgrading firefox to 6.0.2 firefox crashes upon opening. When I try to open firefox the "Mozilla Crash Reporter" opens up. I tried all the sugestions on the support page. None of these worked. It will open with the computer in safe mode. I can not find where to start firefox in safe mode after upgrading.
I can open it now after running firefox in compatibility mode for windows XP sp2. The problem with this is I have to accept permission everytime I open firefox. If I change user account control settings to not ask every time firefox crashes on opening again.

Your crashreport is: 
[https://crash-stats.mozilla.com/report/index/bp-ecab5c5e-a98f-481e-b83a-caad12110926 https://crash-stats.mozilla.com/report/index/bp-ecab5c5e-a98f-481e-b83a-caad12110926] 
Firefox 6.0.2 Crash Report [@ NS_URIChainHasFlags(nsIURI*, unsigned int, int*) ] 
This crash can be caused by malware as indicated by the Related Bugs. Reason: 
strange dll in stackframe #2 
Do a malware check with some malware scanning programs. 
You need to scan with all programs because each program detects different malware. 
Make sure that you update each program to get the latest version of their databases before doing a scan. 
 
# [http://www.malwarebytes.org/mbam.php http://www.malwarebytes.org/mbam.php] - Malwarebytes' Anti-Malware 
# [http://www.superantispyware.com/ http://www.superantispyware.com/] - SuperAntispyware 
# [http://www.microsoft.com/windows/products/winfamily/defender/default.mspx http://www.microsoft.com/windows/products/winfamily/defender/default.mspx] - Windows Defender: Home Page 
# [http://www.safer-networking.org/en/index.html http://www.safer-networking.org/en/index.html] - Spybot Search & Destroy 
# [http://www.lavasoft.com/products/ad_aware_free.php http://www.lavasoft.com/products/ad_aware_free.php] - Ad-Aware Free 
 
See also: 
"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked

Firefox crashes when opening and will not open in safe mode

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I have scanned for malware with several scanners and that has not found anything.
Here is the crash report cause - nsCOMPtr_base::~nsCOMPtr_base() | nsDocShell::SetupNewViewer(nsIContentViewer*)
Anti-virus is Trend Micro Worry Free for Business. I uninstalled it and Firefox and then reinstalled only Firefox and still get the same thing.
I do not know what to try next.

Add-ons: {972ce4c6-7e08-4474-a285-3208198ce6fd}:3.6.3
BuildID: 20100401064631
CrashTime: 1274739594
EMCheckCompatibility: true
Email: [email protected]
FramePoisonBase: 00000000f0dea000
FramePoisonSize: 4096
InstallTime: 1274097386
ProductName: Firefox
ReleaseChannel: release
SecondsSinceLastCrash: 525200
StartupTime: 1274739562
Theme: classic/1.0
Throttleable: 1
URL: http://en-us.start3.mozilla.com/firefox?client=firefox-a&rls=org.mozilla:en-US:official
Vendor: Mozilla
Version: 3.6.3
This report also contains technical information about the state of the application when it crashed.

Firefox crashes when opening a local file (a .jpg photo) click drive, click directory and it crashes.

Firefox crashes when clicking FILE / OPEN FILE / Drive (G:)/and when double clicking the directory containing the file. It happens every time I'm trying to open a local file. Must close, go to Internet Explorer, Opera or Chrome which have no problems doing this.

You are running out of memory. In the stack notice this line:
Caused by: java.lang.OutOfMemoryError: Java heap space
Edit the sqldeveloper.conf file and add this
AddVMOption -Xmx1024M
That will bump it up some.
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CS4 all apps are crashing when opening and Mac can't recognize installation CD to reinstall.

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You probably don't want to publish your personal info in your posts.
A PC virus can't affect a Mac. I don't even have virus software.
since the software does not work in either account there are 2 possibilities. We know its not corrupt prefs because a new account did not work. we know it not some other corruption in the user account. so we have narrowed it down to the actual software or the OS. If it were the applications one or two of them should work. so I would guess it is some thing to do with the system.
My next step would be to do an Archive and Install of the OS then update. This way you keep all your settings and apps but install a new system and user account. If that does not do it I would reinstall the Creative Suite.

Firefox crashes when opened

I Firefox crashes upon opening, I have uninstalled and installed it now 2 times. On initial opening it will work, the future opens it doesn't.
None of these problems occurred until we upgraded to 9.0.1
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upgrade your browser to Firefox 9 and check
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Acrobat 11.01.10 Mac OS 10.8.5 Crashes when opening preferences or making annotations

I noticed my MacBook Air (2 GHz Intel Core i7 8 GB Memory) was opening Acrobat Pro 8 rather than Acrobat Pro 11 -- I had installed the latter but at some point had starting defaulting to the former.
So I deleted Acrobat Pro 8 and began using just XI. I'm using the latest update: Acrobat Pro 11.01.10
I lost my custom tools, so I recreated them after trying to restore them from Time Machine.
Anyway, the program runs fine for a bit, then crashes. It will crash when using some annotation tools, always when trying to enter a text comment or copy and paste one. Another predictable way to make it crash is to try and open Preferences.
I am still using Mac OS 10.8.5. I will upgrade the Mac OS as soon as some problems with other programs I use are resolved so I can upgrade.
According to the release notes, Acrobat 11 should run fine on this and later versions of Mac OS.
( Overview — Acrobat and Adobe Reader Release Notes )
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Pat Inman
P.S. I tried updating Adobe Applications Manager, which led me to sign into a free Creative Cloud membership. I have signed out of it, as suggested in another post.
I have also observed that I can copy a text box. The program only crashes when I try and type any character in the text box.

The solution was to remove all versions of Acrobat Pro and reinstall Acrobat Pro XI. I still had the download file in my Time Machine backup. That's a good thing, since the download link from the order listing on the Adobe website under my account would not work.
The problems don't occur with version 11.0.0. I got the work done, now I'm updating to 11.1.0 and will report if they came back.

On Mac, Firefox crashes when opening Yahoo Mail with attachment

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Installing a Flash plug-in took care of this problem

Firefox crashes when opening email in gmail

Hello
Whenever I open gmail and try to read my email FireFox crashes. This is happening with all accounts I have. I am using the MAC Version and on a MacBook Pro. Any advise will be great.
Thanks

AdapterDeviceID: 0x 863
AdapterVendorID: 0x10de
Add-ons: [email protected]:1.0,[email protected]:1.5.3,{0545b830-f0aa-4d7e-8820-50a4629a56fe}:12.8,{097d3191-e6fa-4728-9826-b533d755359d}:0.7.18,{D4DD63FA-01E4-46a7-B6B1-EDAB7D6AD389}:0.9.10,{dc572301-7619-498c-a57d-39143191b318}:0.4.0.3,{23fcfd51-4958-4f00-80a3-ae97e717ed8b}:2.1.2.145,gmailwatcher@sonthakit:1.55,{29dd9c80-9ea1-4aaf-9305-a0314aba24e3}:2.3.1r14,{972ce4c6-7e08-4474-a285-3208198ce6fd}:15.0.1
BuildID: 20120905151427
CrashTime: 1349569714
EMCheckCompatibility: true
Email:
FramePoisonBase: 7ffffffff0dea000
FramePoisonSize: 4096
InstallTime: 1347300270
Notes: AdapterVendorID: 0x10de, AdapterDeviceID: 0x 863GL Context? GL Context+ GL Layers? GL Layers+
ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384}
ProductName: Firefox
ReleaseChannel: release
SecondsSinceLastCrash: 36986
StartupTime: 1349569557
Theme: classic/1.0
Throttleable: 1
URL: https://mail.google.com/mail/u/0/?shva=1#inbox/13a2e357bec5f683
Vendor: Mozilla
Version: 15.0.1
This report also contains technical information about the state of the application when it crashed.

Firefox crashes whenI open it...

'''bold text'''When I click on Firefox it crashes and a crash report appears. I submit it.
Today, I went to the questions area her and found out how to get the crash ID. I did that and followed the instructions: I went to another browser and typed in- http://crash-stats.mozilla.com/report/index/ (followed by the crash ID number). It could not be located in order to find what was causing the crash.
I've tried this 3 times and all 3 times I was unsuccessful. I don't know what else to do. The crash started yesterday morinng and I'm having to use IE, which I dislike, in order to get on the Internet.
Might someone please help me?
Thank you,'
Leeflea.

Yes, that is normal. You want to turn that off? There are a couple of settings related to resuming your previous session after a crash:
(A) Resume automatically, but if Firefox crashes twice in a row, show a list of windows and tabs and let me choose; (default) 
(B) Don't resume automatically, always show a list of windows and tabs and let me choose; (I recommend this approach) or 
(C) Never resume automatically, and don't show the list.
Switching to B or C requires a visit to Firefox's about:config preferences editor.
(1) In a new tab, type or paste '''about:config''' in the address bar and press Enter. Click the button promising to be careful.
(2) In the search box above the list, type or paste '''sess''' and pause while the list is filtered
For "B":
Double-click the '''browser.sessionstore.max_resumed_crashes''' preference and change from 1 to 0 (that's a zero).
For "C":
Double-click the '''browser.sessionstore.resume_from_crash''' preference to switch its value from true to false.

Firefox crashes when opening any page especially email

Firefox has suddenly started to crash when I open up any page but especially when I click through an email. I don't have a problem when I fire up Firefox by clicking the icon in my task bar, it's only when I want to view a page in any other way.
Does anyone know how I can fix this issue, I'm not very technically minded so step by step would be most appreciated.

Hi Madperson
One of my crash reports is as follows :-
AdapterDeviceID: 0x0046
AdapterDeviceID: 0x8086
Add-ons: (D19CA586-DD6C-4a0a-96F8-14644F340D60):14.4.1,(d40b90b4-d3b1-4d6b-a5d7-dc041c1b76C0):3.13.0.6(336D0C35-8A85-403a-B9D2-65C292C39087):2.0.0.441,(841468a1-d7f4-4bd3-84e6-bb0f13a06c64):1.300.426,(4ED1F68A-5463-4931-9384-8FF5ED91D92)3.4.1.195,[email protected]:12.1.1084,(972ce4c6-7e08-4474-a285-3208198ce6fd):12.0,userzoom_tool@jetpack:3.2
I'm not saying this crash report is bang on accurate because I had to copy it out by hand, but I did my best. There may be other crash reports but as I was only able to copy them by hand I didn't make a note of them, so when they happen again I will do so. I hope this crash report helps you solve my Mozilla issue.
Thank you

Firefox crashes when opening Preferences, Mac OS 10.6

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