Firefox crashes when trying to open Add-Ons menu

Firstly the search bar that s part of the Google toolbar would not search what i typed in it, it would simply do nothing. After I discovered this I decided to go look at the add-on or something in the add-on menu under tools. When I clicked "Add-On" firefox froze and has continued to do so everytime I click that option resulting in me having to force the program to close.

I have successfully disabled the addons by going this route;
http://kb.mozillazine.org/Safe_Mode

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Firefox 36.0.1 on Mac running Yosemite 10.10.2 hangs when trying to open Add-ons Manager

I am running Firefox 36.0.1 on an iMac with Yosemite 10.10.2. Firefox is working fine except that it hangs and forces me to Force Quit the application every time I try to choose Add-ons from the Tools menu. I have never had this problem before. This problem has happened for three straight days with my iMac being restarted several times. The same problem happens when trying to access Add-ons from the Open menu icon. Does anyone have a solution? Thanks!

If you put this into the url bar: about:addons
does this also happen? If not, add the icon back and remove it to reset it.
*[[Customize Firefox controls, buttons and toolbars]]
Does it also happen in Safe Mode?
*[[Troubleshoot Firefox issues using Safe Mode]]

Firefox crashes when trying to open

When trying to open firefox it crashes right away. It pops up an error box with the two options to either try to restore firefox or quit firefox. I have tried to open it in safe mode and get the same results. Also I have uninstalled and reinstalled firefox with the same thing happening. I do have some crash ID's
Crash ID: bp-286eaeb0-09b0-433b-a42a-c7d472130821
Crash ID: bp-a81caa5c-9a63-4f1d-90fb-ce4b22130821
Crash ID: bp-7468679d-5e89-4430-a8a7-e3ac72130821

Thank you guys for the quick responses. I tried to update trusteer rapport but it said it was already up to date. I am trying to talk to them about it. Also I tried a newer version of Firefox and it opened up fine. The reason that we are trying to get Firefox 9 to work is that there is a business site we need access to and they only support Firefox 9 or IE 8 which is ridiculous in my opinion.
Thanks again guys for your help with this.

Firefox crashes when trying to open it – I've tried everything recommended, still nothing. I don't get a crash report – it just hangs and I have to force quit.

Firefox was working fine. My computer shut down due to battery draining, and when I restarted I couldn't open Firefox again. I've tried redownloading and installing new, opening in safe mode, updating all plug-ins, etc., still nothing.
Any suggestions?

Hi,
Please [https://support.mozilla.com/en-US/questions/901787 see this.]
Useful links:
[https://support.mozilla.com/en-US/kb/Options%20window All about Tools > Options]
[http://kb.mozillazine.org/About:config Going beyond Tools > Options - about:config]
[http://kb.mozillazine.org/About:config_entries about:config Entries]
[https://addons.mozilla.org/en-US/firefox/addon/whats-that-preference/ What's That Preference? add-on] - Quickly decode about:config entries - After installation, go inside about:config, right-click any preference, enable (tick) MozillaZine Results to Panel and again right-click a pref and choose MozillaZine Reference to begin with.
[https://support.mozilla.com/en-US/kb/Keyboard%20shortcuts Keyboard Shortcuts]
[https://support.mozilla.com/en-US/kb/Safe%20Mode Safe Mode]
[http://kb.mozillazine.org/Problematic_extensions Problematic Extensions/Add-ons]
[https://support.mozilla.com/en-US/kb/Troubleshooting%20extensions%20and%20themes Troubleshooting Extensions and Themes]

Firefox crashes when I click on "Add-Ons" from menu tab

Every time I click on "Tools" in the menu bar and then click on the "Add-ons" tab, Firefox immediately crashes and a crash report shows up asking if I want to submit the report. This only started happening after I recently installed a bunch of add-ons to my browser. I want to uninstall some of the add-ons but unfortunately I cannot even view the "Add-ons" page now because it keeps crashing every time I try. I have tried restarting my browser as well as my computer many times and still get the same crash error.

Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.com/kb/Safe+Mode
This can be a problem with the file(s) that store the extensions registry.
Delete the files extensions.* (extensions.sqlite, extensions.ini, extensions.cache, extensions.rdf) and compatibility.ini in the Firefox [[Profiles|profile folder]] to reset the extensions registry.<br />
New files will be created when required.
See "Corrupt extension files":
* http://kb.mozillazine.org/Unable_to_install_themes_or_extensions
If you see disabled, not compatible, extensions in "Tools > Add-ons > Extensions" then click the Tools button at the left side of the Search Bar (or click the "Find Updates" button in older Firefox versions) to do a compatibility check or see if there is an update.

Since few days, Firefox crashes when trying to open local php files - without using localhost . It shoudn't. I tried to unsinstall everything and reinstall. But it didn't work. I use a mac osX 10..6

I'm a beginner web developper. When I try to open php files, Firefox crashes and open millons of new firefox windows . I have no choice other than forcing Firefox to quit. When I use the localhost adress, it's Ok. But because I usually open the file directly from a folder in my HDD, (it's faster to dothis way) transforming it after with the localhost/~username/file ... it' s quite irritant.

Hi.
I tried logging in as a different user in the OS and that didn't work.
Do you mean that Safari crashed there as well?
If so, that's an indication that the startup disk needs repairing.
Using Disk Utility to verify or repair disks

Itunes crashes when trying to open the devices preferences

itunes crashes when trying to open the devices preferences. I use Mac osX 10.7.3 and iPhone 4s. The iPhone (and iPad) syncs via WLAN but when i try to open the iPhones/iPad Preferences in iTunes iTunes crashes. Any Idea?

Hi there AlexHB123,
You may find the troubleshooting steps in the article below helpful.
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/ts1717
-Griff W.

Lightroom 4 crashes when trying to open the slideshow module. I spent over three hours with both Adobe and Apple tech support and we know it is a permission issue but have not been able to get it solved. It started with the last upgrade to 10.8

Lightroom 4 crashes when trying to open the slideshow module. I spent over three hours with both Adobe and Apple tech support and we know it is a permission issue but have not been able to get it solved. It started with the last upgrade to 10.8

Back up all data.
This procedure will unlock all your user files (not system files) and reset their ownership and access-control lists to the default. If you've set special values for those attributes on any of your files, they will be reverted. In that case, either stop here, or be prepared to recreate the settings if necessary. Do so only after verifying that those settings didn't cause the problem. If none of this is meaningful to you, you don't need to worry about it.
Step 1
If you have more than one user account, and the one in question is not an administrator account, then temporarily promote it to administrator status in the Users & Groups preference pane. To do that, unlock the preference pane using the credentials of an administrator, check the box marked Allow user to administer this computer, then reboot. You can demote the problem account back to standard status when this step has been completed.
Triple-click the following line to select it. Copy the selected text to the Clipboard (command-C):
{ sudo chflags -R nouchg,nouappnd ~ $TMPDIR.. ; sudo chown -Rh $UID:staff ~ $_ ; sudo chmod -R u+rwX ~ $_ ; chmod -R -N ~ $_ ; } 2> /dev/null
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window (command-V). You'll be prompted for your login password, which won't be displayed when you type it. You may get a one-time warning not to screw up. If you don’t have a login password, you’ll need to set one before you can run the command. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.
The command will take a noticeable amount of time to run. Wait for a new line ending in a dollar sign (“$”) to appear, then quit Terminal.
Step 2 (optional)
The first step should give you usable permissions in your home folder. This step will restore special attributes set by OS X on some user folders to protect them from unintended deletion or renaming. You can skip this step if you don't consider that protection to be necessary.
Boot into Recovery by holding down the key combination command-R at startup. Release the keys when you see a gray screen with a spinning dial.
When the OS X Utilities screen appears, select
Utilities ▹ Terminal
from the menu bar. A Terminal window will open.
In the Terminal window, type this:
resetpassword
That's one word, all lower case, with no spaces. Then press return. A Reset Password window will open. You’re not going to reset a password.
Select your boot volume ("Macintosh HD," unless you gave it a different name) if not already selected.
Select your username from the menu labeled Select the user account if not already selected.
Under Reset Home Directory Permissions and ACLs, click the Reset button.
Select
 ▹ Restart
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Firefox crashing when i wanna open or close a tab or a window, also while wanna open any page, now what to do for solving the problem?

Firefox crashing when i wanna open or close a tab or a window, also while wanna open any page, now what to do for solving the problem?

Disable McAfee siteadvisor and check the problem still persist or not?

Since the os7 update on my iPad, my safari is not right, it only opens one page at a time, crashes when trying to open more, it has no back button. Help

Since the os7 update on my iPad, my safari is not right, it only opens one page at a time, crashes when trying to open more, it has no back button. Help

Well, I rebuilt the entire workbook... that was a few months ago and so far, the problem hasn't resurfaced. It really wasn't fun to do, but whatever glitch there was in the file, I eliminated it.
I think I should mention that I am using Office v.X, NOT Office 2004. I got a new Intel iMac this week and yesterday when I opened up my files, it opened up the test drive (a JOKE of a program if you ask me) Anyway, some of the very minor issues I had with Office v.X were solved in the 2004 version. (When opening up large multi worksheet files without Excel being already opened, the tabs have white text) Anyway, I am still going to wait for the universal version to come out, but it seems that the newer versions may have fewer glitches (as is to be expected)
At any rate, best of luck to you!

Firefox crashes when trying to print a certain page

I process orders placed on our web site. As soon as I updated to v6.0 and then V6.0.1 at a particular page when I need to print out invoices (and only on this page - I print two other pages as well during the processing) firefox crashes when trying to print all, print one page or print preview. It is not every single time but most times. I never had this problem in any earlier version.
It happened in safe mode as well.
If it wasn't for the group tabs which I love in v6 I would go back to v5.0 as it is quite inconvenient and costs me extra time to have this happen. I have to display each of the invoices individiually and print them which never causes a crash.
I have submitted fourteen reports:
bp-66c1f741-c468-4281-a7b6-c04402110904
bp-57fc6542-ce0c-4074-a73b-1f7212110901
bp-31d79290-7da3-4fd3-9e63-0a6f32110829
bp-e7e38adf-c46b-4e32-8ece-2019a2110829
bp-c8cf5bc2-b6b0-4609-8891-edeae2110829
bp-bbf53d40-28a6-46d9-974e-cd07a2110825
bp-27d117d4-7504-449a-b3d2-b6aea2110825
bp-e376a370-cf25-4f61-9b1c-efdcc2110825
bp-2babf3dc-37ae-40c5-8402-7c81c2110825
bp-b52e8582-30b1-4b93-866f-912632110823
bp-e976aab0-69a4-45e3-bf29-935712110823
bp-7695be1b-55bf-4eed-99a8-7bd4a2110823
bp-1645b426-4e48-47e8-ac2d-1326c2110823
bp-de55d693-c91c-4943-b3aa-eeac52110823
Any help you can give would be appreciated. If I can give any more help please ask - [email protected]

The crash IDs that you posted are a crash with the Flash plugin.
*https://crash-stats.mozilla.com/report/index/9125d0a3-fdd7-4b3d-8493-db8752120331
Do the pages that you try to print have Flash content on them?
*https://support.mozilla.org/kb/Troubleshooting+plugins
*http://kb.mozillazine.org/Plugin-container_and_out-of-process_plugins

Crashing when trying to open a project / forgetting where media files are

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alex peatfield
What version of Premiere Elements are you using and on what computer operating system is it running?
How long has this issue existed?
Are you moving, deleting, renaming files and folders that go into a project after the project has been saved closed?
If you have source media stored on an external hard drive, determine if the external hard drive is malfunctioning, including if its drive letter
changing.
Lots of drill questions...
a. Running the program from a User Account with Administrative Privileges?
b. Latest version of QuickTime installed on your computer?
c. What are your computer resources and is your computer optimized?
d. What are the properties of your source media that are involved in this issue?
e. Where are the Scratch Disks directed and how much free hard drive space is at those locations?
f. Do the problems exist with and without the antivirus and firewall(s) disabled?
Let us start here and then we can decide what next.
Thanks.
ATR

Firefox freezes when I access my add-ons page.

Firefox freezes when I access my add-ons page. I must use Task Manager to unfreeze it. Some add-ons (AdBlock) still work. Others (NetVideoHunter) don't. I would like to remove all the add-ons and start fresh, see if it makes a difference, but when I access my add-ons page to press the "Remove" button, FireFox freezes--so what am I supposed to do? I like Firefox because it's simple and generally glitch-free--until now.

hey furdeal - if you'd like a fresh start, you can simply [[Reset Firefox – easily fix most problems|reset firefox]]. this will keep your bookmarks, passwords & history but will remove all extensions and custom preferences...

Firefox crashes when I try to add an attachment to a hotmail message.

Firefox crashes when I try to add an attachment to a hotmail message.

See:
* http://kb.mozillazine.org/Firefox_crashes
* https://support.mozilla.com/kb/Firefox+crashes

Why does MainStage 2.2.1 crash when trying to open?

Why does MainStage 2.2.1 crash when trying to open?
It does not respond.

Contact this address below and request a new download, and that the one you have does not open or it crash whe doing so.
They open up my account and allowed me to reinstall.
My redowndloaded Mainstage is now working on my MacB Pro, and four [4] externals, with out any problems.
Hope this will help others, who are having a problem with Mainstage v 2.2.1
See below;
iTunes Store <[email protected]>

Firefox crashes when trying to open Add-Ons menu

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